FACULTY OF MEDICINE

HASANUDDIN UNIVERSITY
APRIL, 2013
Wahyuni, C11108294
Dr. Sultan Buraena, MS, Sp. OK
CORRELATION OF PSYCHO SOCIAL WORK FACTORS TOWARD
WORK STRESS AND MUSCULOSCELETAL SYMPTOMS AT
WORKERS USING COMPUTER IN BOSOWA RESOURCES GROUP
MAKASSAR
ABSTRACT
Introduction: One of under concerned issue is psychosocial factors
in work environment. Psychosocial
work factors affect stress
management of workers. Negative interaction between work
condition with human factors or workers can lead to emotional
impairment, behavioral problem, and neurohormonal and
biochemistry changes, or even risk of ill mentally and
psychologically. Physically, consequences of this condition are
fatigue, pain in some parts of body like neck, shoulder, and back
pain, referred to as musculoskeletal symptoms. Computer users
work in general seemed characterized by repetitive movements,
which may be a risk factor for musculoskeletal symptoms.
Method: This research is designed with cross sectional method,
where sample and population are workers that had worked at
Bosowa resources Makassar for at least one year , 2012 to 2013.
Data regarding amount of workers using computer is obtained from
Bosowa Resources data, and primary data is obtained from workers
by using questionnaire. Psychosocial work factors is measured by
question whether respondents experience demand of express work,
excess work demand, stacked unfinished work, tight work deadline,
dependency to supervisor, dependency to work colleague, contact
with unfriendly costumers, deficient time for rest, broken computer,
slow response computer, and difficulty to focus. Work stress is
measured by fatigue, muscle stress particularly neck, headache,
palpitation, insomnia, gastrointestinal symptoms like diarrhea or
constipation, skin impairment, depression, irritable, and anxiety.
Musculoskeletal symptoms measured by presence of tingling, pain,
numbness, pin and needle sensation at their parts of body (hind
head, arm, feet, shoulder, forearm, and back). Collected data is
analyzed using SPSS 16.0
Result: Total obtained sample is 31 respondents. For psychosocial
work factors: 31 respondents experience demand of express work,
27 respondents experience excess work demand, 14 respondent
experience stacked unfinished work, 27 respondents experience

tight work deadline, dependency to supervisor experienced by 11

respondents, dependency to work colleague experienced by 10
respondents, contact with unfriendly costumers is experienced by 9
respondents, deficient time for rest is experienced by 12
respondents, broken computer experienced by 3 respondents, slow
response computer experienced by 12 respondents, and difficulty to
focus experienced by 12 respondents. Twenty four respondents
experience stress symptoms, and 11 respondents experience
musculoskeletal symptoms. Feasher exact (<0.05) analysis shows
that psychosocial work factors that have correlation with work stress
are demand of express work, stacked unfinished work, and tight
work deadline. Psychosocial work factors shows no correlation to
musculoskeletal symptoms, and work stress shows no correlation to
musculoskeletal symptoms.
Key words: Psychosocial Work Factor, Work Stress, Musculoskeletal
Symptoms, Computer User