Behavior
HEC Paris
Class 2
Kevyn Yong
yong@hec.fr
Spring 2014
Multi-Phase Decision-Making
Understanding
Appropriate?
Understand
the Decision
and Goals
Alternatives
Sufficient?
Generate
Additional
Alternatives
Information
Adequate?
Acquire &
Evaluate
Information
Terminate
& Commit?
Distinction
Based on
Overall Value
Organizational
Behavior
HEC Paris
PB Technologies
HEC Paris
PB Technologies
HEC Paris
PB Technologies
Your group has 30 minutes to make a
group decision.
The group must reach a decision.
Please be back in the room by ___ pm.
Organizational
Behavior
HEC Paris
Distribution of Information
Positive
Negative
Neutral
Total
Suzanne
Kristen
Nancy
3
(2 shared)
3
(1 shared)
2
(1 shared)
8
(4 shared)
5
(4 shared)
2
(1 shared)
2
(0 shared)
9
(5 shared)
6
(2 shared)
1
(1 shared)
1
(1 shared)
8
(4 shared)
Distribution of Information
Suzanne
Kristen
Nancy
HEC Paris
HEC Paris
Multi-Phase Decision-Making
Understanding
Appropriate?
Understand
the Decision
and Goals
Alternatives
Sufficient?
Generate
Additional
Alternatives
Information
Adequate?
Acquire &
Evaluate
Information
Terminate
& Commit?
Distinction
Based on
Overall Value
Organizational
Behavior
HEC Paris
Brainstorming
Deep
Dive
at
IDEO
Organizational
Behavior
HEC Paris
Effective Brainstorming
Share and hear all ideas before doing anything
else.
Encourage wild ideas.
Dont criticize or evaluate.
Build on the ideas of others.
Have only one conversation at a time.
Stay focused on the topic.
Organizational
Behavior
HEC Paris
Organizational
Behavior
HEC Paris
HEC Paris
Interpersonal conflict
Involves dislike among members and feelings such as annoyance,
frustration, and irritation
Process conflict
Differences in understanding of duty and resource delegation,
such as who should do what and the scope of each members
responsibility.
Organizational
Behavior
HEC Paris
HEC Paris