Hardware Failure Report

1. Customer

Name :
PROYECTOS E INVERSIONES MV MIRANDA
Address :
Avenida 5 de Julio, CASA # 1.Urb Arturo
Michelena ,Intercomunal Turmero Maracay

2. Customer
delivery
address

Name :
PROYECTOS E INVERSIONES MV MIRANDA
Address :

3. Customer
reference

Customer reference :
CCR_5555228

4. Defected
hardware

Serial number :
82371000054
Material code :
242100.112SC
Hardware version:
Item description:
Smart tpack Rs-232 rear
Installed Unit SW name and version:
Site ID / Location :
17263 / Circunvalacion Norte

Please read next sheet "Instructions for specific mat."

5. Failure
information
Mandatory
field

6. Description

Occurrence of failure (choose one)

In normal use
Permanent
During installation / commissioning / Dead On Arrival
During or after lightning / severe weather conditions
During or after SW or HW upgrade / modifications
During preventive maintenance
During high traffic load
Is the failure reproducable:
yes
no
How can it be reproduced?
Start reset loop
Reboot module
Fails on diagnostics
Others (describe)

Failure description
Unit/module not recognized
No TX power
Fan defect

LED indicates alarm

Unit alarm:
Fill in alarm number:

Additional failure description :

MandatoryFieldPlease read next sheet "Instructions for specific mat."
7. Replacement
unit

Serial number :
Material code:

8. Completed by

Name: (in capital letters)

Henry Manzaneda
Date :
3/30/2015

re Report
RMA No.

Failure detection date :

Network element (RNC,BTS) :
Network element SW level :
Functional unit (no Cover, no Cable):

Dead On Arrival
ather conditions
modifications

yes

no

Fails on diagnostics
module

SW download failure
Feature Activation effect
Advise for exchange from others
Other (please specify below)

Unit from HWS :

yes

Hardware version :
Phone number:
0424-2822681
e-mail address:
henrymanzanedarivas@gmail.com

no

Additional information is needed for specific material

A.If the faulty Material code starts with:
523-, 527-, 603-, 604-, 605-, 607-, 612-, 614-, 626-, 634Please describe the use case of the faulty unit.
Be aware that this is absolutely necessary in order to receive a matching unit as replacement!
Use fields in Item 4 and Item 6:

4. Material: Add frequency range to the code in brackets, e.g. 603-014/66B (6330.665). Not needed in case of a
controller unit starting with 523-, 612-, 614-, 626-, 634
4. Additional material: Fill in the SW version in the system, e.g. 1.24 (normally on a separate label). Not needed
in case of filters and local oscillators starting with 607-, 527Only in case of a Demodulator unit starting with 604- (or 605- if not a Modulator):
4. Connector type: Fill in Yes, if there is a space diversity demodulator on the unit
6. Description: Write expansion rack if the unit was extracted from an expansion rack.

B. If the faulty material code range is between 1983 and 22786

Use fields in Item 4.

4.Material: Please add the customer SW version.

Notice: it may be that the number is prefixed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU

C.If the faulty Material code starts with:

S32011-Q,
S42023-D or S42023-Z,
S42024-D or S42024-L, S42024-N, S42024-P, S42024-Z
S50010-M, S50012-D, S50028-Q
S7248-T6903,
S7329-T6806-,
S7513-T6809
Please describe the variant of the faulty unit.
Be aware that it is absolutely necessary to know the needed variant exactly, in order to receive a matching repla
Use fields in Item 4 and Item 6:
4. Material: Fill in the complete code from the label of the unit (4 blocks)
4. Additional material: Fill in the SW version of the unit, e.g. SL16 - R2.4
4. Connector type: Fill in the type of plug on the unit, values: E200, FC/PC, SC, DIN
6. Descriptions: check, if there are relevant characteristics and chose from one of the fields.
Characteristics are summarized in the table below:

Characteristics:
Baby board on the unit
Fan on the unit
Single or double row on the unit
Put the voltage number, if applicable
SW disk attached to the unit
Coupler on the unit fill in its type
SFP Module on the unit code number
SD card on the unit fill in its type
Special SW on the unit SW code number
Memory card on the unit fill in its type
More than 1 plug on the unit state the number

ded for specific material

, 614-, 626-, 634-

ary in order to receive a matching unit as replacement!

code in brackets, e.g. 603-014/66B (6330.665). Not needed in case of a

14-, 626-, 634
sion in the system, e.g. 1.24 (normally on a separate label). Not needed
rting with 607-, 527-

ing with 604- (or 605- if not a Modulator):

s a space diversity demodulator on the unit
the unit was extracted from an expansion rack.

nge is between 1983 and 22786

SW version.

fixed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU or TA, TB, TC, TD, TF, TG, TP, TU, TV, TX

2024-P, S42024-Z

to know the needed variant exactly, in order to receive a matching replacement unit!

m the label of the unit (4 blocks)

sion of the unit, e.g. SL16 - R2.4
g on the unit, values: E200, FC/PC, SC, DIN
ant characteristics and chose from one of the fields.

table below:

What to fill in:

code number of the board, e.g. D3525-A1
with fan
e.g. A04-3 single row or D2-3 double row
e.g. 120 ohm
e.g. SW=P42023-P41-A235,LG+DISKETTE
e.g. 10X SC-SC Coupler
e.g. with V50017-U340-K500
e.g. with 1X256 MB SD-CARD
e.g. SW: P42022-P5124-C34
e.g. with 512MB Memory Card
e.g. additional 4x E2000 on the module

Hardware Version :