80A5CB27965993
80CR UB02336875
Service Order
Creation Date
So Complete
Date
Service
Provider Name
10/22/2014
11/14/2014
12/1/2014
1/15/2015
1/20/2015
1/23/2015
2/3/2015
10/8/2014
10/14/2014
10/17/2014
11/10/2014
12/22/2014
10/16/2014 IT Clinic
10/31/2014 Lenovo Service
11/18/2014 Lenovo Service
12/22/2014 Lenovo Service
3772WB13315410
2/17/2015
2/24/2015
3/4/2015
800PF021DP5
2/17/2015
2/20/2015
3/6/2015
2/18/2015 IT Clinic
3/6/2015 IT Clinic
3/25/2015 IBM Indonesia
Z0A7HA04TS7Y
2/3/2015
2/24/2015
20AMPF01EQP0
80DXYB02200858
7826LR3LHK4
80000000YB07562329
80DXYB05011956
11/24/2014
11/25/2014
12/29/2014
12/30/2014
2/27/2015
3/11/2015 Khatulistiwa
3/3/2015
3/4/2015 IT Clinic
2/13/2015
3/6/2015 IT Clinic
2/24/2015
11/19/2014
12/19/2014
800PF033652
11/4/2014
11/5/2014
80A9CB30836185
80ACCB29349062
10/23/2014
11/17/2014
12/29/2014
12/30/2014 IT Clinic
12/30/2014
80AYYB01678764
10/1/2014
10/16/2014
Service Order
Id
7021696602
7021758427
18
7021801995
7021915975
0
42
7021928865
7021941441
7021970859
-3
8
7021670935
7021682504
7021743947
7021858497
0
1
10
34
7022011342
7022029353
7022051999
6
0
7022010826
7022021034
7022060521
2
0
7021971846
7022028425
7021657290
7006460507
7021786072
-1
7021874386
7021876772
-3
-8
-10
-35
7022040478
7022048504
7022002989
7022029953
7021771857
7021854008
7021729539
7021732921
-2
-8
-1
7021698665
7021763429
7021873990
7021877566
7021638924
7021678430
Lenovo Inquiries
IBM Feedback
part report as unused, wrong fixed remarks,
should be problem fixed without parts
replacement
7021758427 wrong part received, no vga on
mainboard ( escalated to Max and reorder
same PN again ), touchpad button attached
with mainboard
7021801995 wrong part received, no vga on
mainboard ( still same part as before ,
escalate to Max for proper PN ), touchpad
button attached with mainboard
touchpad fixed, but new problem found, auto restart ( touchpad button attached with mainboard )
Problem solved with this SO#, cust pickup on
4th February
Unit send to IBM Jakarta 2 March 2015 for escalation, QC check 13 March 2015, Pick up 16 March 2
Unit send to IBM Jakarta 2 March 2015 for escalation, QC check 25 March 2015, Pick up 30 March 2
TO CHECK :
MTSN
80DXYB02200858
Make sure all the unit is in ASP svc
check why the time is too closed
800PF033652
80DXYB05011956
80ACCB29349062
Service
Order
Creation
Date
So
Complete
Date
Service Provider
Name
Service
Order Id
12/29/2014
7021874386
12/30/2014
1/2/2015 Khatulistiwa
7021876772
11/4/2014
11/5/2014
7021729539
7021732921
11/19/2014
12/19/2014
7021771857
7021854008
12/29/2014
12/30/2014
12/30/2014 IT Clinic
1/5/2015 ACACIA IT Service
7021873990
7021877566
-3
-2
-35
Remarks
Wrong PN created. SO in JD
YB02200858 and YB07028054 in
their Database
ASP contacted but adm sholat