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Case Study

SAP Services

Leading Solar Energy designer and manufacturer selects Hexaware for ERP
Package Evaluation, SAP Implementation, Rollout, Support and Maintenance
Client Overview
Out client is a leading designer and manufacturer of solar electric power modules. They have 2 lines of business as Module Manufacturing and EPC. There
3 manufacturing units are located in USA, Europe and APAC.

Project Background and Requirement


When one of fast growing solar panel manufacture wanted to replace its heterogeneous
application landscape converting multiple ERP for different business processes and custom
developed bespoke applications with best of breed unified application, Hexaware was
partner involved in ERP product and vendor evaluation, followed by implementation
support, country rollouts and providing application support and maintenance

Project Scope

ERP product evaluation Selection of


SAP ERP, PS HRMS and MS CRM

Implementation Support for US Implementation support covering validation


and audit of Product configuration,
Integration testing automation

Business Needs
The client was maintaining a disparate portfolio of applications on a Microsoft platform. The
current portfolio of applications where not scalable to meet the triple digit growth model
client was experiencing. In addition, they were building out new facilities and hiring
additional resources to support their growth demands. All this required scalable infrastructure, a common business platform to achieve goals, scalable applications to enable future
acquisitions and partnerships, provide end-to-end integrated processes and leverage best
practices to enable better operating efficiencies.

Solution
The implementation covered logistics, manufacturing, supply chain management (SRM),
advance planning and optimization (APO) and financial accounting and controlling for each
country and subsequent steady state support

Source to Pay: includes processes to procure materials, inventory materials and make

Plan to Produce: includes all processes that pertain to the planning and execution of

Order to Cash: includes all company processes that pertain to the administration and
execution of sales, distribution, and billing processes

Engineer to Release: includes management design drawings, enterprise wide changes to


drawing documents, products, processes, materials and also incoming material quality

Project Setup to Close: includes integration of project processes to support the modules

and EPC businesses

Supplier Relationship Management (SRM) integration with vendors


Advanced Planning and Optimization Implementing of Supply Network Planning (SNP)

and Demand Planning (DP)

Environment Health and Safety (EHS)

Hexaware Technologies. All rights reserved.

SAP Application support and maintenance


Level 2 and Level 3 support covering
Functional, Technical and Basis

New module implementation SAP APO,

SAP SRM, EH&S

Scalability and Functionality

manufacturing processes

Record to Report: includes all the processes that pertain to financial and management
accounting processes of the company

Rollout to new business locations

Business Benefits

payment to suppliers

Rollout to manufacturing locations -

Malaysia & Germany

The solution is designed for global use,


therefore, language, currencies, units of
measure, and different regulatory
requirements, etc. are factored into the
design.
Brought a proven best practices
approach that can provide the shortest
time to benefit and maximum sustained
value, while minimizing both risk and the
total cost of owner ship for client

Improved Procurement process:

Reduced Maverick Spend Savings


Reduced warehouse costs,
Reduce inventory carrying cost
Increased R/M Inventory Turns
R/M Inventory Reduction
Spares / Safety Stock Inventory Reduc
tion
www.hexaware.com

Case Study
Supplier Portal

Employee Portal
Solar Connect

Customer Portal

Business Unit MIS

PMV.
Construction

SAP ERP
High Tech & EPC Solution

PMV. Project
Management

Reporting Tools

Supply Chain
Management

Product Lifecycle
Management

Supplier Relationship
Management (SRM)

MS CRM / SWAM /
CPPS

Xceleius

HMI Applications

Reporting SQL
Servers

MES Data
Collection Apps/
PLC

Production SQL
Servers

Product Data
Recorder

Data Custodian

Biz talk

Statistical
Process Control

Crystal Reports

SAP EHS
Webi

O & M Service
O&M

Tool Automation
Systems

About Hexaware

Corporate MIS

EPC

SCADA

Reports and
Dash Boards

SAP Planning &


Forecasting

Consolidations

SAP ERP Business


Ware house (BW) /
MDM

BPC
Kronos / Time Tracking

SAP BW

Intranet/ Dept Websites


Power

SAP Services

ADP Payroll

Recruiting

People Soft HCM

Operations Ware house

Equity Edge / e Trade


HR Sys

GRC - AC / PC

Active Directory / IDM

MES / Maximo

Corp Sys

Hexaware is a leading global provider of IT


and BPO services. The company has
achieved leadership position in domains
such as Banking, Financial Services,
Insurance, Transportation, Logistics and
HR-IT solutions. Hexaware focuses on
delivering business results leveraging
technology solutions and specializes in
Business Intelligence & Analytics, Enterprise
Applications, Independent Testing and
Legacy Modernization. Hexaware has been
providing business technology solutions for
over 21 years and offers world class service
delivery, technology leadership and skilled
human capital.

Finance: Better realization

Increased Productivity of Staff


Increased Early Payment Discounts

Sales & Marketing:

Improved Sales Allocation Process, FTE efficiencies (orders, allocations, contracts,compliance)

EPC:

GRC:

Reduce project management costs

Internal audit efficiencies


Eliminate Legacy Systems Support Costs

2009

2010

2011

Consulting and Resource Augmentation

Support and Stabilization

Transformation

Project Management, Consulting and SAP


Test Automation

Go-live & Transition from SAP Consulting

Total Incident: 4500+

Total Incident: 3800+

Ticket share handled by Hexaware- 70%

Total Resource: 15 (PMO+SAP Functional


+ SAP Technical + PS + Testing + CRM)

Ticket share handled by Hexaware - 45%


Total Resources: 21

Total Resources: 21
(Functional and Technical)

Onsite : 11

Onsite : 10

Onsite : 6

Offshore : 4

Offshore : 11

Offshore : 23

2012
Optimization
Total Incident handled: 1057 (April)
Ticket share handled by Hexaware- 85%
Total Resources: 33
Onsite : 1
Offshore : 32

Delivered Cost Reduction of > 30% over 2 Years


NA Headquarters
1095 Cranbury South River Road
Suite 10, Jamesburg, NJ 08831
Main: 609-409-6950
Fax: 609-409-6910

India Headquarters
152, Sector 3
Millennium Business Park
A Block, TTC Industrial Area
Mahape, Navi Mumbai 400 710
Tel.: +91-22-67919595
Fax: +91-22-67919500

EU Headquarters
4th Floor, Cornwall House
55-57 High Street, Slough
Berkshire SL1 1DZ, UK
Tele: +44 (0)1753 217160
Fax: +44 (0)1753 217161

APAC Headquarters
180 Cecil Street,
#09-03, Bangkok Bank Building,
Singapore 069546
Tel.: +65-63253020

For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm


Safe Harbor
Certain statements on this flyer concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could
cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not
limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may
affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame
contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas,
disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the
success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on
raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

Hexaware Technologies. All rights reserved.

www.hexaware.com