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Cambridge English Language Assessment

Skills for Life


Speaking and Listening mode
Entry 1, Entry 2, Entry 3
Level 1, Level 2

Guidelines for
Interlocutors
From 2015

RESTRICTED
For Interlocutor Use Only

Skills for Life


Guidelines for Interlocutors:
Entry 1, 2, 3 and Levels 1, 2

Cambridge English Language Assessment welcomes


feedback on these materials and on the general role of
Speaking and Listening mode interlocutors. If you
would like to pass on any comments or questions
please do so to:
Network Services
Cambridge English Language Assessment
1 Hills Road
Cambridge
CB1 2EU
UK
Telephone: 01223 553311

Skills for Life Guidelines for Interlocutors:


General Introduction

05

How to Use the Training Materials

05

Interlocutor Training Package

05

Time Required for Training

05

Necessary Information for Interlocutors

05

Initial Training
Initial Training: Timing and Planning

07

Detailed Guidelines Part One: Test Format

07

General Information

07

Entry 1

07

Entry 2

08

Entry 3

08

Level 1

09

Level 2

10

Detailed Guidelines Part Two: Interlocutor Skills

10

Refresher session
Refresher Session: Timing and Planning

12

Detailed Guidelines Part One: Test Format

12

Entry 1

12

Entry 2

12

Entry 3

13

Level 1

13

Level 2

14

Detailed Guidelines Part Two: Interlocutor Skills

14

Task Sheets
General Introduction Quiz

16

Test Format Gap-Fills

17 23

Interlocutor Skills Worksheet

24

Interlocutor File
General Information Sheet

27

Test Format Tables

28 34

Checklist for Interlocutors

35

Frequently Asked Questions

36

Time Required for Training

General Introduction

The first time a potential interlocutor prepares to run


Skills for Life Speaking and Listening tests they
should spend a minimum of four hours and forty
minutes working with these materials to cover all
five levels and should follow the detailed guidelines
on pages 7 10. Less time is needed to cover
fewer levels and information on the exact timing can
be found in the timetable on page 7.

This booklet and accompanying materials are for


use by teachers who are going to act as
interlocutors for the Cambridge English ESOL Skills
for Life Speaking and Listening mode at any level:
Entry 1, 2, 3 and Levels 1&2. It contains guidance
and information on the following:
being an interlocutor for the first time at one or
more of the levels (pages 5 10)

After initial training, interlocutors should review


these materials at least once a year. If a period of
more than six months has elapsed since they last
examined, they should use the materials to refresh
their skills before each session of Skills for Life
examining they undertake.

refreshing the interlocutor role after a break in


examining (pages 12 14)
timing and planning of an interlocutor
training/refresher session (pages 7/12)

A refresher session should take approximately an


hour per level. The timetable and guidelines for a
refresher session can be found on pages 12 14.

the test format and interlocutor roles for each of


the levels (pages 28 34)

You should not use these materials too far in


advance of examining. Ideally you would do your
training or refresher session in the week before you
are due to examine.

essential information for interlocutors (page 35)

How to Use the Training Materials

Necessary Information for Interlocutors

If a group of teachers at the same institution are


training to be interlocutors at the same time, they
should do the session together. This approach has
the advantage of making it possible for the group to
discuss issues or questions and to share
experience and knowledge.

During the session you should be aware of the


following aims:
(i)

the format of the Speaking and Listening


test

Before beginning either training for the first time or


a refresher session, you should check that you
have all of the following materials ready. Please
note that you will need to make copies of some of
the pages/activities before you start and you can
find information on this in the relevant section. You
will also need access to a quiet room with a TV, a
DVD player and a CD player.

how to conduct the test


what types of materials are used
(ii)

handling the Speaking and Listening test


materials (ensuring their security, being
familiar with them, handling them efficiently
and discreetly, using the CD player
efficiently)

The following materials are needed for an


interlocutor training or refresher session:
Skills for Life Training DVDs for Interlocutors,
Entry 1, 2, 3 and Levels 1, 2

timing (adhering to prescribed timing in


each phase of the test)

Skills for Life Guidelines for Interlocutor


Training: from 2015, (this booklet)
containing the following:

manner and level of involvement (providing


acceptable support while leaving
candidates space to complete tasks, not
feeding language to candidates)

General Introduction Quiz (page 16)


Test Format tables (pages 28 34)

providing equal opportunities to candidates


in all respects.

Interlocutor Skills Worksheet (pages 24


25)
Checklist for Interlocutors (Page 35)
-

Interlocutors need specific practice in:


using an interlocutor frame (adhering to a
script while speaking naturally)

Interlocutor Training Package

Interlocutors need to know:

Sample Skills for Life Speaking and Listening


test materials at the appropriate level(s). Some
sample materials which are available on the
Cambridge English website.

Initial Training

Detailed Guidelines Part One:


Test Format (4 hrs 40, maximum)

Initial Training: Timing and


Planning

General Information (10 minutes)

The timetable below outlines how to use the


materials in the initial training situation. Detailed
guidelines on the content of the session follow. The
timing assumes that the interlocutor is training for
all five levels. If only one or two of the exams are
being covered, times should be adjusted
accordingly.

For the first part of the training, you will need to


watch DVD sections A E. Whilst watching the
DVD you should try to answer the questions in the
quiz on page 16. If you are working with other
trainees, you may like to discuss suggested
answers to the questions before viewing.
All answers can be found in sections A E of the
DVD and you should ensure you have completed all
these before moving on to the level specific
sections.

PART ONE: Test Format (4hrs 40 mins, 5 levels)


General Information (all trainees) 10 mins
Entry 1 50 mins

Entry 1 (50 minutes)

Entry 2 50 mins

Familiarisation and task (30 minutes)

Entry 3 55 mins

To become familiar with the format of the Entry 1


Speaking and Listening test you should begin by
watching section F on the accompanying DVD,
which contains specific information on the format of
the test and finishes with a complete test at this
level. Even if you are a teacher for Entry 1, you
must still carry out this task in order to prepare
yourself for the specific role of interlocutor.

Level 1 55 mins
Level 2 60 mins
PART TWO: Interlocutor Skills (50 mins)
End of Session

Whilst watching, you should refer to the Entry 1


sample test materials in order to follow how the
interlocutor uses the frame. Also pay particular
attention to the timings of each phase and the way
the interlocutor handles the test materials. You
should read the task information that follows before
you watch. Stop the DVD at the end of section F.

The timetable reflects interlocutor training for all five


levels. If you are covering all five levels, it is
recommended that you cover them in two stages. If
you are only training for one or two levels it is
essential that you begin with the General
Information section before covering the level
specific materials.

Either as, or after, you watch section F, complete


the Entry 1 format table on page 17. Remember to
stop or rewind the DVD when/if you need to. At the
end of section F, compare your completed Entry 1
format table with the one in the Interlocutor File on
page 28.

All interlocutors must also complete Detailed


Guidelines Part Two: Interlocutor Skills.
You should work through each of the stages as
directed.

Practice with sample materials


(20 minutes)

Before you start, you should ensure you have


copies of the following:

Work through the Entry 1 sample test materials.


You should take this opportunity to act as
interlocutor and practise reading the rubrics and
handling the materials. You wont be able to play
the actual CD but will find it useful to go through the
motions of doing so in Phase 2a.

General Introduction Quiz, page 16


Test Format table gap-fills for the relevant
levels, pages 17 23
Sample materials for the relevant level(s)
Interlocutor Skills Worksheet, pages 24 25
Checklist for Interlocutors, page 35

If a group is working together, you should pair up


for this activity and provide each other with support
and feedback. Pay particular attention to:

If a group is working together, you should pair up


for this activity and provide each other with support
and feedback. Pay particular attention to:

stressing key words

stressing key words

using intonation to convey meaning

using intonation to convey meaning

not deviating from the scripted sections of the


test

not deviating from the scripted sections of the


test

using prompts appropriately

using prompts appropriately

handling materials effectively

handling materials effectively

smooth use of the CD player in phase 2a

smooth use of the CD player in Phase 2a

You can make the most of this activity by


concentrating on getting to know the
layout/organisation of the materials, the format of
the Speaking and Listening test as a whole and the
demanding role of the interlocutor.

You can make the most of this activity by


concentrating on getting to know the
layout/organisation of the materials, the format of
the Speaking and Listening test as a whole and the
demanding role of the interlocutor.

Keep a record of any tips or reminders you think will


help you in your role during real tests.

If you have also covered Entry 1, pay particular


attention to the differences between the tests. Keep
a record of any tips or reminders you think will help
you in your role during real tests.

Next stage
If you are also training for other levels, you should
now follow the relevant guidelines below. You
should cover the levels in sequence.

Next stage
If you are also training for other levels, you should
now follow the relevant guidelines below. You
should cover the levels in sequence.

If you are only training for Entry 1, you should now


proceed to Detailed Guidelines Part 2: Interlocutor
Skills on page 10.

If you are not training for any other levels, you


should now proceed to Detailed Guidelines Part
2: Interlocutor Skills on page 10.

Entry 2 (50 minutes)

Entry 3 (55 minutes)

Familiarisation and task (30 minutes)


To become familiar with the format of the Entry 2
Speaking and Listening test, you should begin by
watching section G on the accompanying DVD,
which contains a complete test at this level. Even if
you are a teacher for this level, you must still carry
out this task in order to prepare yourself for the
specific role of interlocutor. Whilst watching you
should refer to the Entry 2 sample test materials in
order to follow how the interlocutor uses the frame.
Also pay particular attention to the timings of each
phase and the way the interlocutor handles the test
materials. You should read the task information that
follows before you watch. Stop the DVD at the end
of section G.

Familiarisation and task (35 minutes)


To become familiar with the format of the Entry 3
Speaking and Listening test, you should begin by
watching section H on the accompanying DVD,
which contains a complete test at this level. Even if
you are a teacher for this level, you must still carry
out this task in order to prepare yourself for the
specific role of interlocutor. Whilst watching you
should refer to the Entry 3 sample test materials in
order to follow how the interlocutor uses the frame.
Also pay particular attention to the timings of each
phase and the way the interlocutor handles the test
materials. You should read the task information that
follows before you watch. Stop the DVD at the end
of section H.

Either as, or after, you watch section G complete


the Entry 2 format table on page 18. Remember to
stop or rewind when you need to. At the end of
section G, compare your completed Entry 2 format
table with the one in the Interlocutor File on page
29.

Either as, or after, you watch section H


complete the Entry 3 format table on page 19.
Remember to stop or rewind the DVD when you
need to. At the end of section H, compare your
completed Entry 3 format table with the one in
the Interlocutor File on page 30.

Practice with sample materials


(20 minutes)
Work through the Entry 2 sample test materials.
You should take this opportunity to act as
interlocutor and practise reading the rubrics and
handling the materials. You wont be able to play
the actual CD but will find it useful to go through the
motions of doing so in Phase 2a.

Either as, or after, you watch section I complete the


Level 1 format table on pages 20 21. Remember
to stop or rewind the DVD when you need to. At the
end of section I, compare your completed Level 1
format table with the one in the Interlocutor File on
pages 31 32.

Practice with sample materials


(20 minutes)
Work through the Entry 3 sample test materials.
You should take this opportunity to act as
interlocutor and practise reading the rubrics and
handling the materials. You wont be able to play
the actual CD but will find it useful to go through the
motions of doing so in Phase 2a.

Practice with sample materials


(20 minutes)

If a group is working together, you should pair up


for this activity and provide each other with support
and feedback. Pay particular attention to:

Work through the Level 1 sample test materials.


You should take this opportunity to act as
interlocutor and practise reading the rubrics and
handling the materials. You wont be able to play
the actual CD but will find it useful to go through the
motions of doing so in Phase 2a.

stressing key words


using intonation to convey meaning

If a group is working together, you should pair up


for this activity and provide each other with support
and feedback. Pay particular attention to:

not deviating from the scripted sections of the


test
using prompts appropriately

stressing key words

handling materials effectively

using intonation to convey meaning

smooth use of the CD player in Phase 2a

not deviating from the scripted sections of the


test

You can make the most of this activity by


concentrating on getting to know the
layout/organisation of the materials, the format of
the Speaking and Listening test as a whole and the
demanding role of the interlocutor.

using prompts appropriately


handling materials effectively
smooth use of the CD player in Phase 2a

If you have also covered Entry 1 and/or Entry 2, pay


particular attention to the differences between the
tests. Keep a record of any tips or reminders you
think will help you in your role during real tests.

You can make the most of this activity by


concentrating on getting to know the
layout/organisation of the materials, the format of
the Speaking and Listening test as a whole and the
demanding role of the interlocutor.

Next stage
If you are also training for other levels, you should
now follow the relevant guidelines below. You
should cover the levels in sequence.

If you have also covered other levels, pay particular


attention to the differences between the tests. Keep
a record of any tips or reminders you think will help
you in your role during real tests.

If you are not training for any other levels you


should now proceed to Detailed Guidelines Part
2: Interlocutor Skills on page 10.

Next stage
If you are also training for other levels, you should
now follow the relevant guidelines below. You
should cover the levels in sequence.

Level 1 (55 minutes)

If you are not training for any other levels, you


should now proceed to Detailed Guidelines Part
2: Interlocutor Skills on page 10.

Familiarisation and task (35 minutes)


To become familiar with the format of the Level 1
Speaking and Listening test, you should begin by
watching section I on the accompanying DVD,
which contains a complete test at this level. Even if
you are a teacher for this level, you must still carry
out this task in order to prepare yourself for the
specific role of interlocutor. Whilst watching you
should refer to the Level 1 sample test materials in
order to follow how the interlocutor uses the frame.
Also pay particular attention to the timings of each
phase and the way the interlocutor handles the test
materials. You should read the task information that
follows before you watch. Stop the DVD at the end
of section I.

Level 2 (60 minutes)

Detailed Guidelines Part Two:


Interlocutor Skills (50 minutes)

Familiarisation and task (40 minutes)


To become familiar with the format of the Level 2
Speaking and Listening test you should begin by
watching section J on the accompanying DVD,
which contains a complete test at this level. Even if
you are a teacher for this level, you must still carry
out this task in order to prepare yourself for the
specific role of interlocutor. Whilst watching you
should refer to the Level 2 sample test materials in
order to follow how the interlocutor uses the frame.
Also pay particular attention to the timings of each
phase and the way the interlocutor handles the test
materials. You should read the task information that
follows before you watch. Stop the DVD at the end
of section J.

Section K on the DVD highlights a number of


general interlocutor skills. The aim of this part of the
training is to familiarise you with a number of issues
that are applicable at all levels, and to provide some
support in how to deal with unexpected
occurrences. The role of the interlocutor is vital in
ensuring the provision of a standardised test that
gives candidates the opportunity to perform and is
fair to all. As an interlocutor you need to be
confident before you begin running tests; you
cannot use live tests as practice.
In order to engage with this section you will need a
copy of the worksheet on pages 24 25. You
should:

Either as, or after, you watch section J complete the


Level 2 format table on pages 22 23. Remember
to stop or rewind the DVD when you need to. At the
end of section J, compare your completed Level 2
format table with the one in the Interlocutor File on
pages 33 34.

read through the worksheet to get an idea of the


issues to be covered
watch section K and complete the worksheet
compare your answers with the information on
the Checklist for Interlocutors on page 35.
Again, do stop or rewind as necessary.

Practice with sample materials


(20 minutes)

Next stage

Work through the Level 2 sample test materials.


You should take this opportunity to act as
interlocutor and practise reading the rubrics and
handling the materials. You wont be able to play
the actual CD but will find it useful to go through the
motions of doing so in Phase 2a.

You have now finished working with the interlocutor


training materials. Before running any live tests you
should next prepare yourself with the relevant test
materials. You will also find it useful to refer to the
Interlocutor File (pages 26 35 of this booklet),
which will remind you of all the main features of
your role. You should take a copy of the Checklist
for Interlocutors, page 35, to all exam assignments.

If a group is working together, you should pair up


for this activity and provide each other with support
and feedback. Pay particular attention to:
stressing key words
using intonation to convey meaning
not deviating from the scripted sections of the
test
using prompts appropriately
handling materials effectively
smooth use of the CD player in Phase 2a
You can make the most of this activity by
concentrating on getting to know the
layout/organisation of the materials, the format of
the Speaking and Listening test as a whole and the
demanding role of the interlocutor.
If you have also covered other levels, pay particular
attention to the differences between the tests. Keep
a record of any tips or reminders you think will help
you in your role during real tests.

Next stage
You should now proceed to Detailed Guidelines
Part 2: Interlocutor Skills.

10

Refresher Session

11

Detailed Guidelines Part One:


Test Format (2 hours 25 minutes)

Refresher Session: Timing and


Planning

Entry 1 (20 minutes)

The timetable below outlines how to use the


materials for a refresher session if you have not
acted as interlocutor for a period of more than eight
weeks. Detailed guidelines on the content of the
session follow. The timing assumes that the
interlocutor is refreshing for all five levels. If only
one or two of these exams are being covered, times
should be adjusted accordingly.

Familiarisation with sample materials


(20 minutes)
To re-familiarise yourself with the format of the
Entry 1 Speaking and Listening test, you should
watch the complete test at the end of section F on
the accompanying DVD to reacquaint yourself with
the specific role of interlocutor.

The timings and guidelines are recommended


minimums and, as an interlocutor, you may wish to
spend more time on some areas or to repeat some
of the activities from the initial training section.

Whilst watching, you should refer to the Entry 1


sample test materials in order to follow how the
interlocutor uses the frame and handles the
materials. Put yourself back in the role of
interlocutor as you watch: read out the script and
manage the materials as you would in the test.

PART ONE: Test Format (2hr 25 mins, max)


Entry 1 20 mins

Pay particular attention to:

Entry 2 25 mins

stressing key words and using intonation


correctly

Entry 3 30 mins
Level 1 35 mins

not deviating from the scripted sections of the


test

Level 2 35 mins

using prompts appropriately


PART TWO:

handling materials effectively

Interlocutor Skills (45 mins)

smooth use of the CD player in Phase 2a

End of Session

You can make the most of this activity by


concentrating on the layout/organisation of the
materials, the format of the Speaking and Listening
test as a whole and the demanding role of the
interlocutor.

The timetable reflects an interlocutor refresher


session for all five levels. If you only need to cover
one or two levels, you should begin with the
relevant level specific materials. It is recommended
that you cover the tests in sequence of level.

Keep a record of any tips or reminders you think will


help you in your role during real tests.

Next stage

All interlocutors must also complete Detailed


Guidelines Part Two: Interlocutor Skills.

If you are also refreshing for other levels, you


should now follow the relevant guidelines below.
You should cover the levels in sequence.

You should work through each of the stages as


directed.

If you are only refreshing for Entry 1, you should


now proceed to Detailed Guidelines Part 2:
Interlocutor Skills on page 14.

Before you start, you should ensure you have


copies of the following:
Sample materials for the relevant levels

Entry 2 (25 minutes)

Interlocutor Skills Worksheet, pages 24 25


Checklist for Interlocutors, page 35

Familiarisation with sample materials


(25 minutes)
To re-familiarise yourself with the format of the
Entry 2 Speaking and Listening test, you should
watch the complete test at the end of section G on
the accompanying DVD to reacquaint yourself with
the specific role of interlocutor.
Whilst watching, you should refer to the Entry 2
sample test materials in order to follow how the

12

interlocutor uses the frame and handles the


materials. Put yourself back in the role of
interlocutor as you watch and read out the script
and manage the materials as you would in the test.

the new two-part Phase 2b, effective from


January 2015
You can make the most of this activity by
concentrating on the layout/organisation of the
materials, the format of the Speaking and Listening
test as a whole and the demanding role of the
interlocutor.

Pay particular attention to:


stressing key words and using intonation
correctly

Keep a record of any tips or reminders you think will


help you in your role during real tests.

not deviating from the scripted sections of the


test

Next stage

using prompts appropriately

If you are also training for other levels, you should


now follow the relevant guidelines below. You
should cover the levels in sequence.

handling materials effectively


smooth use of the CD player in Phase 2a

If you are not covering other levels, you should now


proceed to Detailed Guidelines Part 2: Interlocutor
Skills on page 14.

You can make the most of this activity by


concentrating on the layout/organisation of the
materials, the format of the Speaking and Listening
test as a whole and the demanding role of the
interlocutor.

Level 1 (35 minutes)

Keep a record of any tips or reminders you think will


help you in your role during real tests.

Familiarisation with sample materials


(35 minutes)

Next stage

To re-familiarise yourself with the format of the


Level 1 Speaking and Listening test, you should
watch the complete test at the end of section I on
the accompanying DVD to reacquaint yourself with
the specific role of interlocutor.

If you are also refreshing for other levels, you


should now follow the relevant guidelines below.
You should cover the levels in sequence.
If you are not covering other levels you should now
proceed to Detailed Guidelines Part 2: Interlocutor
Skills on page 14.

Whilst watching, you should refer to the Level 1


sample test materials in order to follow how the
interlocutor uses the frame and handles the
materials. Put yourself back in the role of
interlocutor as you watch and read out the script
and manage the materials as you would in the test.

Entry 3 (30 minutes)


Familiarisation with sample materials
(30 minutes)

Pay particular attention to:

To re-familiarise yourself with the format of the


Entry 3 Speaking and Listening test, you should
watch the complete test at the end of section H on
the accompanying DVD to reacquaint yourself with
the specific role of interlocutor.

stressing key words and using intonation


correctly

Whilst watching, you should refer to the Entry 3


sample test materials in order to follow how the
interlocutor uses the frame and handles the
materials. Put yourself back in the role of
interlocutor as you watch and read out the script
and manage the materials as you would in the test.

using prompts appropriately

not deviating from the scripted sections of the


test

handling materials effectively


smooth use of the CD player in Phase 2a
the new planning task in the first part of
Phase 2b, effective from January 2015

Pay particular attention to:

You can make the most of this activity by


concentrating on the layout/organisation of the
materials, the format of the Speaking and Listening
test as a whole and the demanding role of the
interlocutor.

stressing key words and using intonation


correctly
not deviating from the scripted sections of the
test

Keep a record of any tips or reminders you think will


help you in your role during real tests.

using prompts appropriately


handling materials effectively

Next stage

smooth use of the CD player in Phase 2a

If you are also training for other levels, you should


now follow the relevant guidelines below. You
should cover the levels in sequence.

the new timing in Phase 1a, effective from


January 2015

13

If you are not covering other levels, you should now


proceed to Detailed Guidelines Part 2: Interlocutor
Skills below.

gives candidates the opportunity to perform and is


fair to all. As an interlocutor you need to be
confident before you begin running tests; you
cannot use live tests as practice.
You may have notes or tips from your previous
experience as an interlocutor which you want to
review at this stage, and you should also remind
yourself of the areas covered in the Checklist for
Interlocutors, page 35.

Level 2 (35 minutes)


Familiarisation with sample materials
(35 minutes)

In order to engage with this section, you may want


to work with a copy of the worksheet on pages 24
25. This could be looked at before, during or after
viewing section K. Alternatively you may just wish to
view section K in order to refresh your skills.

To re-familiarise yourself with the format of the


Level 2 Speaking and Listening test, you should
watch the complete test at the end of section J on
the accompanying DVD to reacquaint yourself with
the specific role of interlocutor.

If you use the worksheet, on completion you should


compare your answers with the information on the
checklist on page 35.

Whilst watching, you should refer to the Level 2


sample test materials in order to follow how the
interlocutor uses the frame and handles the
materials. Put yourself back in the role of
interlocutor as you watch and read out the script
and manage the materials as you would in the test.

Again, do stop or rewind as necessary.

Next stage
You have now finished the refresher session.
Before running any live tests, you should next
prepare yourself with the relevant test materials.
You may also find it useful to refer to the
Interlocutor File (pages 26 35 of this booklet),
which will remind you of all the main features of
your role. You should take a copy of the Checklist
for Interlocutors, page 35, to all exam assignments.

Pay particular attention to:


stressing key words and using intonation
correctly
not deviating from the scripted sections of the
test
using prompts appropriately
handling materials effectively
smooth use of the CD player in Phase 2a
the new timing in Phase 2a, effective from
January 2015
the revised task in the first part of Phase 2b,
and the new timing for the whole of Phase
2b, both effective from January 2015
You can make the most of this activity by
concentrating on the layout/organisation of the
materials, the format of the Speaking and Listening
test as a whole and the demanding role of the
interlocutor.
Keep a record of any tips or reminders you think will
help you in your role during real tests.

Next stage
You should now proceed to Detailed Guidelines
Part 2: Interlocutor Skills below.

Detailed Guidelines Part Two:


Interlocutor Skills (45 minutes)
Section K on the DVD highlights a number of
general interlocutor skills. The aim of this part of the
session is to remind you of a number of issues that
are applicable at all levels, and to provide some
support in how to deal with unexpected
occurrences. The role of the interlocutor is vital in
ensuring the provision of a standardised test that

14

Task Sheets

15

Skills for Life, Speaking and Listening tests


General Introduction Quiz
Answer the question or fill the gap.

1. Why do the Speaking and Listening tests use a paired format?

2. Who manages the interaction during the test?

3. The Speaking and Listening tests contain two main phases:


In the first phase, at different levels, the candidates are expected to:
_______________________________________________________________ .
The second phase consists of _____________________________________ .

4. What is the role of the assessor in the test?

5. The role of the interlocutor is vital in the smooth running and ___________
____________________ of the tests.

6. List reasons for the use of an interlocutor frame:


________________________________________________________________
________________________________________________________________
________________________________________________________________

7. What should you do with the test materials before each test session?
________________________________________________________________
________________________________________________________________
________________________________________________________________

8. Where can you find the candidate task sheets, if applicable?


________________________________________________________________
________________________________________________________________
________________________________________________________________
16

Entry 1 Test Format


Phase
1a

Task

Method

The interlocutor asks each candidate in turn

Interlocutor uses

simple personal questions designed to elicit

questions/prompts from the

_____________ and _____________

frame.

Time

___ - ___ minutes

information.
1b

The candidates ______ _________

Interlocutor gives each

__________ simple questions on a familiar

candidate one topic from the

topic. Only the questions are assessed.

frame. The candidates have


____ ___ __ ______

___ minutes

minutes preparation time,


and about 2 minutes to ask
their questions.
2a

Candidates listen to two short recordings and

Interlocutor uses the frame

answer three questions each, designed to

and tasks as directed, and

test gist and detailed understanding of simple

plays the recordings on the

factual information. The questions are

CD _________.

___ minutes

presented orally and with a series of picture


prompts.
2b

Candidates speak together on a simple topic

Interlocutor sets up a

thematically linked to _______ ____, and

________/________

designed to elicit factual information,

interaction, but can use other

personal experience and (dis)likes. It is

prompts and questions if the

expected that prompting will be required from

discussion fails to develop.

3 - 4 minutes

the interlocutor.
Total

17

16 - ____ minutes

Entry 2 Test Format


Phase
1a

Task

Method

The interlocutor _______ ________

Interlocutor uses

_____________ in turn straightforward

questions/prompts from the

personal questions designed to elicit factual

frame.

Time

___ - ___ minutes

information, personal experience, wishes and


opinions.
1b

Candidates talk in turn for one minute on a

Interlocutor describes a

personal topic, designed to elicit factual

situation to each candidate

information and personal experience, before

from the frame. The

answering _____ questions prepared by their

candidates have ______

partner. The long turn, questions and

__________ preparation time

responses are all assessed.

and about one minute to give

____ minutes

their talk. Their partner then


asks them two questions.
2a

Candidates listen to two longer recordings

Interlocutor uses the frame

with more information to process than at

and tasks as directed, and

Entry 1, and answer three questions each.

plays the recordings on the

These are designed to test gist, main points

CD twice.

____ minutes

and detailed understanding of straightforward


information. The questions are presented
orally and with a series of picture prompts.
2b

Candidates speak together on a

Interlocutor sets up a

straightforward topic thematically linked with

candidate/candidate

the previous task and designed to elicit

interaction, but can use other

factual information, personal experience,

prompts and questions if the

________ and ___________. It is likely that

discussion fails to develop.

4 - 5 minutes

some prompting will be required from the


interlocutor.
Total

18

____ - 20 minutes

Entry 3 Test Format


Phase
1a

Task

Method

The interlocutor asks each candidate

Interlocutor asks some

introductory questions. Candidates are then

questions/prompts from the

_________ ___ ______ in which they ask

frame. The Interlocutor then

each other questions on a given familiar

gives the candidates a theme

topic, prompted ________ __________ to

from the frame to talk about

elicit factual information, personal

together.

Time

3 minutes

experience, wishes and opinions.


1b

Candidates talk in turn for _____ _____ ___

Interlocutor describes a

_______ minutes on a familiar topic,

situation to each candidate

designed to elicit factual information,

from _____ _______. The

personal experience, wishes and opinions, in

candidates have one minute

a more demanding and less familiar context

preparation time and about a

than in Entry 2. Each candidate will then

minute and a half to give

answer _______ questions prepared by their

their talk. Their partner then

partner. The long turn, questions and

asks them three questions.

____ minutes

responses are all assessed.


2a

Candidates listen to two longer recordings

Interlocutor uses the frame

with more complex information to process

and tasks as directed, and

than at Entry 2, and answer three questions

plays the recordings on the

each. These are designed to test gist, main

CD twice.

points and detailed understanding of

____ minutes

information, tone of speaker, intention, etc.


The questions are presented orally with a
series of verbal prompts.
2b

Candidates speak together on a topic

Interlocutor first sets up a

thematically linked with the previous task.

candidate/candidate

The context is more demanding than at Entry

interaction (planning task),

2. In the first part of this phase, candidates

followed by a

are given a prompt card asking them to plan

candidate/candidate

an activity together. In the second part the

discussion task, where the

interlocutor will only prompt candidates if

interlocutor can use other

necessary. The task is designed to elicit

prompts and questions if the

factual information, personal experience,

discussion fails to develop.

opinion, justification and speculation. Little

Candidates should ________

prompting should be required from the

in ___________.

7 minutes

interlocutor.
Total

19

___ minutes

Level 1 Test Format


Phase
1a

Task

Method

After identifying each candidate, the

Interlocutor invites

interlocutor then gives candidates a short,

candidates to discuss

informal, lead-in discussion task to

together a topic related to the

_________ them for their formal

task in Phase 1b, using

presentation. The interlocutor only asks

questions/prompts from the

prompt questions where necessary to elicit

frame if necessary.

Time

_____ minutes

and encourage elaboration of opinions,


feelings, wishes and suggestions.
1b

Each candidate gives a _______

Each candidate is asked to

presentation, thematically linked with Phase

give a 2-minute formal

1a, responding to a written statement, for

presentation about a given

_______ minutes, expressing, elaborating on

statement/question

and sequencing logically facts, opinions,

presented on a ________

attitudes, feelings and emotions. Each

________.

candidate will then respond to the comments

The candidates have one

and questions of their partner and the

minute preparation time.

assessor.

They then respond for a

9 minutes

_________ ____ __ ______.


2a

Candidates listen to ______ recordings and

Interlocutor uses the frame

answer questions testing identification or

and tasks as directed, and

inference of a selection of the following:

plays two separate

genre, context, speakers and/or relationship,

recordings on the CD. Each

gist, topic, purpose of discussion, key words

track is played ________

and phrases, main ideas, facts, opinions,

only.

reasons, attitudes and feelings. The


questions are presented orally, and
candidates are able to make notes if they
wish to.

20

5 minutes

2b

Candidates engage in a discussion

Interlocutor first sets up a

thematically linked with Phase 2a designed

candidate/candidate

to elicit and encourage elaboration of factual

interaction (planning task)

information, personal experience, opinions,

based on the topic

wishes, feelings, suggestions, justification

introduced in Phase 2a. The

and speculation. Candidates will be expected

discussion is then widened to

to express degrees of agreement or

include the interlocutor using

uncertainty, and to sympathise, reassure,

questions/prompts from the

persuade and give advice where appropriate.

frame.

_____ minutes

In the first part of this phase, the candidates


are given a prompt card asking them to plan
an activity together.
In the second part, the interlocutor will ask
_________ ___________ to lead the
discussion into other areas and contexts.
Total

21

______ minutes

Level 2 Test Format


Phase
1a

Task

Method

After identifying each candidate, the

Interlocutor invites

interlocutor then gives candidates an

candidates to discuss

informal, lead-in discussion task to prepare

together a topic related to the

them for their formal presentation. The

task in Phase 1b, using

interlocutor only asks prompt questions

questions/prompts from the

where necessary to elicit and encourage

frame ____

elaboration of opinions, justifications,

__________________.

Time

_____ minutes

feelings, wishes and suggestions.


1b

Each candidate gives a _________

Each candidate is asked to

presentation, thematically linked with phase

give a 2-minute formal

1a, on a more complex issue than at Level 1,

presentation about a given

responding to a written statement, for two

statement/question which is

minutes, expressing, elaborating on and

presented on a task card.

sequencing logically facts, opinions,

The candidates have one

justifications, attitudes, feelings and

minute preparation time.

emotions. Each candidate will then respond

Each presentation is followed

to the comments and questions of their

by approx. ___________

partner and the assessor.

________ minutes

______ minutes

comment/questions from the


partner and the interlocutor.
2a

Candidates listen to ____ recordings and

Interlocutor uses the frame

answer questions testing identification or

and tasks as directed, and

inference of a selection of the following:

plays two separate

genre, context, speakers and/or relationship,

recordings on the CD. Each

gist, topic, purpose of discussion, key words

track is played ________

and phrases, main and secondary ideas,

only.

facts, opinions, reasons, justifications,


attitudes and feelings. The questions are
presented orally, and candidates are able to
make notes if they wish to.

22

6 minutes

2b

Candidates engage in a discussion

Interlocutor sets up a

thematically linked with Phase 2a designed

candidate/candidate

to elicit and encourage elaboration of factual

interaction based on the topic

information, personal experience, opinions,

introduced in Phase 2a, but

wishes, feelings, attitudes, suggestions,

can use other prompts and

justification and speculation. Candidates will

questions if the discussion

be expected to express degrees of

fails to develop. The

agreement or uncertainty, and to sympathise,

discussion is then widened to

reassure, persuade, compromise and give

include the ______________

advice where appropriate.

and ____________ who

In the first part of this phase, the interlocutor

______ minutes

alternately use
questions/prompts from the

sets up a discussion task and should not

frame.

need to ask prompt questions to ensure


satisfactory completion of the task.
In the second part, both the interlocutor and
the assessor will ask extension questions to
lead the discussion into other areas and
contexts.

Total

23

______ minutes

Interlocutor Skills Worksheet


Setting up
1. What must you check before the day of the tests?

2. What must an interlocutor do when setting up to ensure that the test environment
is appropriate?

Material selection
3. What advice is given for the selection of materials?

Handling materials
4. What must you do at the start of each Speaking and Listening test?

5. What happens to candidate notes?

Timing
6. Why is it important to stick to the designated timings for each part of the test?

7. If you test more than one level on any particular day, what must you check before
starting a new level?

8. What may you need to do to keep the test to time?

24

Using the frame


9. What parts of the frame are scripted?

10. Apart from scripted instructions, what else does the interlocutor frame help you
with?

11. When should you use the prompts provided?

12. What are the key elements to remember when delivering the frame?

Preparation time
13. What must you remember to do in order to accurately time candidate preparation?

14. Are candidates allowed to talk during preparation time?

Responding to questions
15. What is the first thing you should do if a candidate does not understand what to
do?

16. What further help may you find in the interlocutor frame?

17. What should you always bear in mind when responding to candidate questions?

25

Interlocutor File

26

General Information
Sheet Progression table
QCF level

Progression with Cambridge English


Certificates in ESOL Skills for Life

General English

Business English Certificates

CPE

ESOL Skills for Life (Level 2)

CAE

BEC Higher

ESOL Skills for Life (Level 1)

FCE

BEC Vantage

Entry 3

ESOL Skills for Life (Entry 3)

PET

BEC Preliminary

Entry 2

ESOL Skills for Life (Entry 2)

KET

Entry 1

ESOL Skills for Life (Entry 1)

Mode Timings
Mode

Entry 1

Entry 2

Entry 3

Reading

50 minutes

1 hour

1 hour 15 minutes

Writing

40 minutes

50 minutes

1 hour

Speaking and Listening

16 18 minutes

18 20 minutes

22 minutes

Mode

Level 1

Level 2

Reading

1 hour

1 hour

Writing

1 hour 15 minutes

1 hour 30 minutes

Speaking and Listening

24 minutes

26 minutes

Length of Speaking and Listening mode


Approximate timings for tasks are given below:

Phase 1a

Phase 1b

Phase 2a

Phase 2b

Total

Entry 1

4-5 minutes

5 minutes

4 minutes

3-4 minutes

16-18 minutes

Entry 2

4-5 minutes

6 minutes

4 minutes

4-5 minutes

18-20 minutes

Entry 3

3 minutes

7 minutes

5 minutes

7 minutes

22 minutes

Phase 1a

Phase 1b

Phase 2a

Phase 2b

Total

Level 1

3 minutes

9 minutes

5 minutes

7 minutes

24 minutes

Level 2

3 minutes

10 minutes

6 minutes

7 minutes

26 minutes

27

Entry 1 Test Format


Phase
1a

1b

Task

Method

The interlocutor asks each candidate in

Interlocutor uses

turn simple personal questions designed

questions/prompts from the

to elicit personal and factual information.

frame.

The candidates ask each other simple

Interlocutor gives each

questions on a familiar topic. Only the

candidate one topic from the

questions are assessed.

frame. The candidates have

Time
4 - 5 minutes

5 minutes

one and a half minutes


preparation time and about 2
minutes to ask their
questions.
2a

Candidates listen to two short recordings

Interlocutor uses the frame

and answer three questions each,

and tasks as directed, and

designed to test gist and detailed

plays the recordings on the

understanding of simple factual

CD twice.

4 minutes

information. The questions are presented


orally and with a series of picture prompts.
2b

Candidates speak together on a simple

Interlocutor sets up a

topic thematically linked to Phase 2a, and

candidate/candidate

designed to elicit factual information,

interaction, but can use other

personal experience and (dis)likes. It is

prompts and questions if the

expected that prompting will be required

discussion fails to develop.

3 - 4 minutes

from the interlocutor.


Total

28

16 - 18 minutes

Entry 2 Test Format


Phase
1a

Task

Method

The interlocutor asks each candidate in

Interlocutor uses

turn straightforward personal questions

questions/prompts from the

designed to elicit factual information,

frame.

Time
4-5 minutes

personal experience, wishes and opinions.


1b

Candidates talk in turn for one minute on a

Interlocutor describes a

personal topic, designed to elicit factual

situation to each candidate

information and personal experience,

from the frame. The

before answering two questions prepared

candidates have one minute

by their partner. The long turn, questions

preparation time and about

and responses are all assessed.

one minute to give their talk.

6 minutes

Their partner then asks them


two questions.
2a

Candidates listen to two longer recordings

Interlocutor uses the frame

with more information to process than at

and tasks as directed, and

Entry 1, and answer three questions each.

plays the recordings on the

These are designed to test gist, main

CD twice.

4 minutes

points and detailed understanding of


straightforward information. The questions
are presented orally and with a series of
picture prompts.
2b

Candidates speak together on a

Interlocutor sets up a

straightforward topic thematically linked

candidate/candidate

with the previous task and designed to

interaction, but can use other

elicit factual information, personal

prompts and questions if the

experience, opinion and justification. It is

discussion fails to develop.

4-5 minutes

likely that some prompting will be required


from the interlocutor.
Total

29

18 - 20 minutes

Entry 3 Test Format


Phase
1a

1b

(changes effective from January 2015 have been highlighted)


Task

Method

The interlocutor asks each candidate

Interlocutor asks

introductory questions. Candidates are then

questions/prompts from the

given a task in which they ask each other

frame. The interlocutor then

questions on a given familiar topic, prompted

gives the candidates a

where necessary to elicit factual information,

theme from the frame to

personal experience, wishes and opinions.

talk about together.

Candidates talk in turn for one and a half

Interlocutor describes a

minutes on a familiar topic, designed to elicit

situation to each candidate

factual information, personal experience,

from the frame. The

wishes and opinions, in a more demanding and

candidates have one

less familiar context than in Entry 2. Each

minute preparation time

candidate will then answer three questions

and about a minute and a

prepared by their partner. The long turn,

half to give their talk. Their

questions and responses are all assessed.

partner then asks them

Time
3 minutes

7 minutes

three questions.
2a

Candidates listen to two longer recordings with

Interlocutor uses the frame

more complex information to process than at

and tasks as directed, and

Entry 2, and answer three questions each.

plays the recordings on the

These are designed to test gist, main points

CD twice.

5 minutes

and detailed understanding of information, tone


of speaker, intention, etc. The questions are
presented orally with a series of verbal
prompts.
2b

Candidates speak together on a topic

Interlocutor first sets up a

thematically linked with the previous task. The

candidate/candidate

context is more demanding than at Entry 2. In

interaction (planning task),

the first part of this phase, candidates are

followed by a

given a prompt card asking them to plan an

candidate/candidate

activity together. In the second part the

discussion task, where the

interlocutor will only prompt candidates if

interlocutor can use other

necessary. The task is designed to elicit factual

prompts and questions if

information, personal experience, opinion,

the discussion fails to

justification and speculation. Little prompting

develop. Candidates should

should be required from the interlocutor.

engage in discussion.
Total

30

7 minutes

22 minutes

Level 1 Test Format


Phase
1a

(changes effective from January 2015 have been highlighted)

Task

Method

After identifying each candidate, the

Interlocutor invites

interlocutor then gives candidates a short,

candidates to discuss

informal, lead-in discussion task to

together a topic related to

prepare them for their formal presentation.

the task in Phase 1b, using

The interlocutor only asks prompt

questions/prompts from the

questions where necessary to elicit and

frame if necessary.

Time
3 minutes

encourage elaboration of opinions,


feelings, wishes and suggestions.
1b

2a

Each candidate gives a formal

Each candidate is asked to

presentation, thematically linked with

give a 2-minute formal

Phase 1a, responding to a written

presentation about a given

statement, for two minutes, expressing,

statement/question

elaborating on and sequencing logically

presented on a task card.

facts, opinions, attitudes, feelings and

The candidates have one

emotions. Each candidate will then

minute preparation time.

respond to the comments and questions of

They then respond for a

their partner and the assessor.

minute and a half.

Candidates listen to two recordings and

Interlocutor uses the frame

answer questions testing identification or

and tasks as directed, and

inference of a selection of the following:

plays two separate

genre, context, speakers and/or

recordings on the CD. Each

relationship, gist, topic, purpose of

track is played once only.

discussion, key words and phrases, main


ideas, facts, opinions, reasons, attitudes
and feelings. The questions are presented
orally, and candidates are able to make
notes if they wish to.

31

9 minutes

5 minutes

2b

Candidates engage in a discussion

Interlocutor first sets up a

thematically linked with Phase 2a

candidate/candidate

designed to elicit and encourage

interaction (planning task)

elaboration of factual information, personal

based on the topic

experience, opinions, wishes, feelings,

introduced in Phase 2a., The

suggestions, justification and speculation.

discussion is then widened

Candidates will be expected to express

to include the interlocutor

degrees of agreement or uncertainty, and

using questions/prompts

to sympathise, reassure, persuade and

from the frame.

7 minutes

give advice where appropriate.


In the first part of this phase, the
candidates are given a prompt card
asking them to plan an activity
together.
In the second part, the interlocutor will ask
extension questions to lead the discussion
into other areas and contexts.
Total

32

24 minutes

Level 2 Test Format


Phase
1a

(changes effective from January 2015 have been highlighted)

Task

Method

After identifying each candidate, the

Interlocutor invites

interlocutor then gives candidates an

candidates to discuss

informal, lead-in discussion task to

together a topic related to

prepare them for their formal presentation.

the task in Phase 1b, using

The interlocutor only asks prompt

questions/prompts from the

questions where necessary to elicit and

frame if necessary.

Time
3 minutes

encourage elaboration of opinions,


justifications, feelings, wishes and
suggestions.
1b

Each candidate gives a formal

Each candidate is asked to

presentation, thematically linked with

give a 2-minute formal

phase 1a, on a more complex issue than

presentation about a given

at Level 1, responding to a written

statement/question which is

statement, for two minutes, expressing,

presented on a task card.

elaborating on and sequencing logically

The candidates have one

facts, opinions, justifications, attitudes,

minute preparation time.

feelings and emotions. Each candidate will

Each presentation is

then respond to the comments and

followed by approx. two and

questions of their partner and the

half minutes

assessor.

comment/questions from the

10 minutes

partner and the interlocutor.


2a

Candidates listen to two recordings and

Interlocutor uses the frame

answer questions testing identification or

and tasks as directed, and

inference of a selection of the following:

plays two separate

genre, context, speakers and/or

recordings on the CD. Each

relationship, gist, topic, purpose of

track is played once only.

discussion, key words and phrases, main


and secondary ideas, facts, opinions,
reasons, justifications, attitudes and
feelings. The questions are presented
orally, and candidates are able to make
notes if they wish to.

33

6 minutes

2b

Candidates engage in a discussion

Interlocutor sets up a

thematically linked with Phase 2a

candidate/candidate

designed to elicit, and encourage

interaction based on the

elaboration of, factual information,

topic introduced in Phase 2a,

personal experience, opinions, wishes,

but can use other prompts

feelings, attitudes, suggestions,

and questions if the

justification and speculation. Candidates

discussion fails to develop.

will be expected to express degrees of

The discussion is then

agreement or uncertainty, and to

widened to include the

sympathise, reassure, persuade,

interlocutor and assessor,

compromise and give advice where

who alternately use

appropriate.

questions/prompts from the

In the first part of this phase, the

7 minutes

frame.

interlocutor sets up a discussion task


and should not need to ask prompt
questions to ensure satisfactory
completion of the task.
In the second part, both the interlocutor
and the assessor will ask extension
questions to lead the discussion into other
areas and contexts.
Total

34

26 minutes

Checklist for Interlocutors

Before examining, interlocutors must:


work through the initial training or refresher session materials

ensure they are prepared for running Speaking and Listening tests by:
familiarising themselves with the materials for the relevant level(s), and de-selecting any
inappropriate tasks. A wide range of materials must be used when testing.
checking that all the tasks on the CD play correctly

check they have all necessary examining tools on each examining assignment:
test materials (booklets and CD)

a CD player

paper and pencils for candidate notes

watch/clock with a second hand and without a loud tick

pencil for noting candidate names

examining assignment details

set up the room, ensuring the furniture, etc. is appropriately arranged


ensure the CD player and CD are working correctly on the day of the tests

While examining, interlocutors must:


ensure clean paper and pencils are ready for candidate use, (notes from previous tests should be
collected in)

collect the candidate mark sheets at the start of each test and hand them to the assessor
deliver the frame at an appropriate speed and as naturally as possible

make best and full use of the interlocutor frame by:


using candidate names where appropriate (indicated by the use of brackets)

keep to the scripted sections of the interlocutor frame (in bold) and not make unscripted

following other instructions such as referring candidates to the paper and pencil, playing the
CD, keeping to phase timings (indicated by use of bracketed italics)
using prompts provided if interaction breaks down or fails to develop

keep to the guidelines for timing in order to run standardised tests, by keeping a discreet eye on their
watch/clock
give the full amount of preparation time, noting when it starts in order to know when it should end
give the candidates equal opportunity to talk
interrupt candidates politely but firmly, if necessary, to keep to allotted times
deal with any questions from candidates, during the test or preparation time, in the appropriate
manner by:
firstly repeating an instruction slowly and in chunks

give out and retrieve test materials when instructed in the interlocutor frame

select the next set of materials at the end of each test, ensuring the widest variety of materials are
used to increase security

if changing test levels, check the timings for the overall length and for each phase of the new level

asking alternative prompts from the interlocutor frame or using language at the correct level

doing so succinctly and using language appropriate to the level

After examining, interlocutors must:


destroy all candidate notes securely

remove all test documentation and keep it secure, remembering to check the CD player is empty
before leaving the test room

35

Frequently Asked Questions


Is it ok for interlocutors to use a mobile phone/tablet
for a timer?

No. All mobile devices should be switched off/kept in


the designated area so as not to distract from the
exam.

Can interlocutors make notes during the exam?

As with notes that candidates have made, nothing


should leave the exam room. These should be
destroyed securely. It is not acceptable for
interlocutors to make and keep notes of candidates
performance during the exam.

How strictly does the interlocutor frame have to be


kept to?

All candidates must be treated fairly and given equal


opportunity to speak. Interlocutors must adhere to the
scripted sections of the interlocutor frame and
instructions, and must keep to the prescribed timings
for all parts of the test.

What should the interlocutor do if they suspect


malpractice (for example, use of crib notes) during an
exam?

Contact Cambridge English immediately following the


session (within 24 hours).

Do I need to use all the material in the pack?

You should use as wide a range of different


combinations of materials as possible to enhance
security. If you know about a particular candidates
background, you may wish to de-select a topic which
you feel is not suitable.

36

Skills for Life


Speaking and Listening
mode

Entry 1
Level 2

Level 1

Guidelines for
Interlocutors
Entry 2

37

Entry 3

From 2015

UCLES 2015

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