WWW - Epf.uni-Mb - Si Eng Guide Students Erasmus Partner Institutions of FEB EPF StudentGuide 2012 POP OKT REDUCED

Guide for
Exchange
Students
Association of Collegiate
Business Schools and Programs
EUROPEAN
COUNCIL FOR
BUSINESS
EDUCATION
ACCREDITED
EPF_StudentGuide_2012_popravki.indd 1
18.9.12 9:56
EUROPEAN
COUNCIL FOR
BUSINESS
EDUCATION
Institutional key data

Association of Collegiate
Business Schools and Programs
ACCREDITED

Name of the institution: Univerza v Mariboru - University of Maribor
Erasmus ID code of the institution: SI MARIBOR01

Head of the institution: Prof. Danijel Rebolj, Ph.D. Rector

Website: www.uni-mb.si

address: Slomkov trg 15
SI-2000 Maribor, Slovenia, European Union

Name of the Faculty: Ekonomsko-poslovna fakulteta (EPF) - Faculty of Economics and Business (FEB)

Head of the Faculty: Prof. Samo Bobek, PhD, Dean

Website: www.epf.uni-mb.si

address: Razlagova 14, p.p. 142
International Cooperation
Univerza v Mariboru - University of Maribor

Institutional Coordinator: prof. Tatjana Welcer, Ph.D.

+386 41 340 120

+386 41 340 120

erasmus@uni-mb.si

address: Slomkov trg 15
Ekonomsko-poslovna fakulteta (EPF) - Faculty of Economics and Business (FEB)

Departmental Coordinator: Sanja Kocijan, MSc

+386 2 2290 252

+386 2 2290 217

sanja.kocijan@uni-mb.si

feb.international@uni-mb.si

Location: Razlagova 14, p.p. 142

Office hours: weekdays from 11:30 to 13:30

Location: Razlagova 14
The International Office on the Internet:

www.epf.uni-mb.si click on In English International Office Exchange Students
2
Faculty of Economics and Business Maribor Guide for Exchange Students
18.9.12 9:56
Table of contents
1. Foreword by the Dean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Faculty of Economics and Business (FEB) at the University of Maribor . . . . . . . . . . . . . . . . . 5
FEB Milestones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bologna programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Facilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
International cooperation and the International Office. . . . . . . . . . . . . . . . . . . . . . . . . .10
Admission and registration of exchange students. . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Educational offer for incoming students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
University Education Programme Economic and Business Sciences . . . . . . . . . . . . . . . . 16
Masters Programme Economic and Business Sciences. . . . . . . . . . . . . . . . . . . . . . . . .17
Slovenian language courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Grading scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Syllabus and subject description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Syllabus and subject description: Language courses . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General information for students. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Getting to Maribor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Local and public transport in Maribor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Climate and weather. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Cultural life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Nature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Meals for students. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Cost of living. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Accommodation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Residence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Compulsory health insurance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Erasmus Student Network (ESN) Projects for Exchange Students . . . . . . . . . . . . . . . . . . 60
Letters from exchange students. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Basic Slovenian Words and Phrases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4. Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
18.9.12 9:56
1. Foreword by the Dean

Dear incoming students,
We are happy to welcome you at the Faculty of Economics and Business at the
University of Maribor. We are very pleased that you chose us for your destination within the international exchange programmes and we will do our best to
make your stay in Slovenia a fruitful one.
The University of Maribor, the second biggest Slovenian university, has been a
leader in Slovenia concerning international exchange of students for years. This
is especially true for the Faculty of Economics and Business since we have a
vast experience in this field. In past years, we have built connections with many
partners within the EU. This will enable you to meet students of many different
nationalities and to establish a lot of different contacts. In order to facilitate and
motivate student mobility, we have the International Office, which does not just
provide sufficient support but is also a pleasant meeting point. We are sure
that the head of office, Ms. Sanja Kocijan, M.Sc., and other staff will be willing
to answer all the questions you may have and will assist you during your stay
in Maribor.
One of constitutional constraints in Slovenia is that lectures within the full time
study must be held in the Slovenian language. Up to now, we have dealt with
this by organizing additional lectures and consultations in English for selected
courses for our foreign students and so you have quite a few of them at your
disposal. We expect that in the near future we will be able to offer you even
more courses in English.
We are convinced that you will be able to benefit from your stay at the FEB as
regards the knowledge of business and economics and that you will be able to
fulfil the expectations of your home institutions. In addition to your study, there
will be numerous social events during your stay, which surely you will remember
for years. Slovenia is a country with different landscapes and various cultural
roots explore it as you travel along the nice countryside and discover pleasant
towns.
We hope you will enjoy your stay in Maribor and in Slovenia and that this will
not be your last visit to our country but for many of you just the first one. The
Faculty and our students will surely contribute to your decision to use your next
possibility to come here.

With best wishes,

Prof. Samo Bobek, PhD., Dean
18.9.12 9:57
2. Faculty of Economics and Business

(FEB) at the University of Maribor
FEB Milestones
On 2 July, 1959, the two-year post secondary School of Commerce was established in Maribor.
This act represented the foundation of the present day Faculty of Economics and Business as well
as the University of Maribor. The purpose of the establishment was to bridge the gap between
the secondary and university education in economics.
In 1963, the School of Economics and
Commerce was renamed the School of
Economics and Business, which became
renowned by its Slovenian acronym VEK
throughout the country. The development
of the VEK meant the growth in quality as
well as its internal maturation. In 1969, the
VEK became the first and for a number of
years the only higher education institution in
Maribor.
In 1971, a good academic staff structure and
quality work led to the initiation of postgraduate programme. In 1976, the first Ph.D. title was awarded at the VEK, which was at the
same time the first one at the University of Maribor.
In 1989, the formal growth of the VEK reached its peak when the School was named the
Faculty of Economics and Business (FEB).
Since then, the Faculty has been intenIn 1969, VEK became the first
sively developing its undergraduate and
postgraduate programmes and gaining
higher education institution in
international recognition.
Maribor. The move to higher

education
meant higher requirements, i.e.
the implementation of advanced
educational and research tasks.
18.9.12 9:57
Bologna programmes
University Education
Programme Economics and
Business Sciences
The programme lasts 3 years (6 semesters) and
is worth 180 ECTS.
ENROLMENT CRITERIA:
Z Vocational school-leaving examination
Z School leaving examination in any
secondary school
STUDY FIELDS
After completing the first year of studies, you
may enrol into one of the eight study fields:
Z Economics
Z E-business
Z Finance and banking
Z Business management and organisation
Z Marketing
Z International business economics
Z Entrepreneurship
Z Accounting, auditing and taxation
In order to advance into the next year of study,
the student must pass all examinations of the
current year.
After fulfilling all the study requirements of the
study programme, the student of the University
Study Programme Economic and Business
Sciences is awarded the title Bachelor of
Science in Economics, abb. B.Sc. (Econ.).
Professional Higher Education
Programme Business
Administration
The programme last 3 years (6 semesters) and
is worth 180 ECTS.
ENROLMENT CRITERIA
m Vocational school-leaving examination
m School leaving examination in any
secondary school
STUDY FIELDS
After completing the first year of studies, you
may enrol into one of the eight study fields:
m Public sector economics and management
m Management
(modules M1 General management and
M2 Information management)
m Marketing
m International management
(modules M1 International business and
M2 Business logistics)
m Entrepreneurship
m Business finance and banking
m Accounting and business taxation
m Tourism
In order to advance in the next year of study, the
student must pass all the examinations.
study programme, the student of the Professional higher education programme "Business
Administration" is awarded the title "Bachelor of
Arts in Economics", abb. B.A. (Econ.).
18.9.12 9:57
Bologna programmes
Master of Science Programme Z

Z
Economic and Business
Z
Sciences
Z
The programme lasts 2 years (4 semesters) and Z
is worth 120 ECTS.
ENROLMENT CRITERIA:
m Degree from the first-cycle study
programme in the scope of minimum 180
ECTS in the following professional disciplines: economics, business sciences, organisational sciences, public administration
sciences, human sciences, legal sciences.
m Details for admission under other conditions
can be found at the university website.
Z
Z
Z
Z
Economics
Finance and banking
Information systems and e-business

management
Marketing management
Management, organization and human
resources
Entrepreneurship and innovation
Accounting, auditing and taxation
International business economics
Strategic and project management

study programme, the student of the Master's
study programme "Economic and Business
Sciences" is awarded the title "Master of
Science in Economics", abb. M.Sc. (Econ.).
STUDY FIELDS:
18.9.12 9:57
Facilities
There are four computer rooms for students;

opening hours are from 7:00 to 19:00. Students
have free access to computers.
Locations
The Faculty of Economics and Business has two
locations: Razlagova 14 and Razlagova 20.
While the International Office and the Deans
office are situated at Razlagova 14, the library,
the computer centre and the canteen can be
found at Razlagova 20. Lecture rooms and
professors offices are placed in both locations.
Faculty Library
(Knjinica EPF)
The modern and well-stocked faculty library
caters for the needs of students, teachers
and associates of the Faculty. The stock of
books amounts to more than 80.000 units on
open access, and 500 current periodicals. In
addition, students have access to electronic
databases, to the Internet, and to the COBISS/
OPAC catalogue system. The library is situated
in the basement of Razlagova 20, the reading
room for journals and magazines is on the first
floor. Information on the Internet: www.epf.
uni-mb.si Library/Knjinica and www.cobiss.
si (catalogue, available in Slovenian and in
English).
Computer Lab
University of Maribor Sports

Centre Leon tukelj
The University Sports Centre (UC, www.
usc.uni-mb.si) offers a wide range of sports
programmes and guarantees a high quality
of activities. It is located at Koroka cesta 130
in the western part of Maribor, close to the
student dormitories at Gosposvetska cesta.
Students can choose from a wide range of
activities: volleyball, indoor soccer, badminton,
table tennis, squash, aerobics, fitness, dancing,
yoga, fighting sports (aikido, judo, karate),
kinesiotherapy. Apart from that, Maribors
sports facilities offer ice skating, skiing, and
swimming. Students also have a possibility to
participate in various outdoor activities. They
can join sports schools like the school of tennis,
skiing, swimming, sailing, kayak, riding, as well
as inter-faculty competitions.
18.9.12 9:57
Student Organisations and Institutions

for Students
Contact
Website/Email
m AIESEC Maribor
si.aiesec.org/maribor
+386 2 2290 218
m Student Council (tudentski svet EPF)
ss.epf.uni-mb.si
+386 2 2290 260
m Student Association (Drutvo tudentov)
dsepf@email.si
+386 2 2290 339
m Marketing Club (Klub za marketing)
e-kzm.com
+386 2 2290 337
m Young Project Managers

(Mladi projektni managerji)
mpm-mb.tk
m University of Maibor Student Organisation
soum.si
+386 2 2285 600
m Erasmus Student Network
esn.uni-mb.si
+386 2 2355 385
m Career centre at FEB
epf.uni-mb.si/
kariernicenter
+386 2 2290 323
(tudentska organizacija Univerze v Mariboru)
(Karierni center EPF)
18.9.12 9:57
International Cooperation
and the International Office
The Faculty of Economics and Business is an open educational institution.
The years of its development have brought about a rich and fruitful international cooperation with many universities from around the world. There
is also a very fruitful international cooperation of our students through the
exchange programmes like SOCRATES-ERASMUS,
CEEPUS and bilateral
blished
agreements.
The International Office at FEB was esta
CR ATES
in 1999 when the Faculty entered the SO
programme. It is responsible
for the administration of
and teaching
exchange programmes and for student
nselling
staf f mobility. A major task is the cou
mes,
of students regarding exchange program
, postgraduate
international scholarships, placements
.
education, seminars and summer schools
Erasmus partner institutions of FEB

Country
Institution
Erasmus ID code
Karl-Franzens-Universitt Graz
Alpen-Adria-Universitt Klagenfurt
Fachhochschule Kufstein Tirol
A KLAGENF01
Wirtschaftsuniversitt Wien
Fachhochschule Technikum Krnten
Fachhochschule des bfi Wien
Vrije Universiteit Brussel
Universiteit Gent
Haute cole de la Province de Lige Lon-Eli Troclet
Ikonomicheski Universitet Varna
Fachhochschule Nordwestschweiz
Veleuilite u Rijeci Collegium Fluminense
Sveuilite u Splitu
Univerzita Hradec Krlov
Mendelova Univerzita v Brne
Univerzita Jana Evangelistz Purkzne v Usti nad Labem
Moravian University College Olomouc
VB-Technick univerzita Ostrava
Private University College of Economic Studies Ltd. Prague 8
Universitt Bayreuth
10
A GRAZ01
A KUFSTEI01
A WIEN05
A SPITTAL01
A WIEN38
B BRUSSEL01
B GENT01
B LIEGE38
BG VARNA04
CH WINDISC02
HR RIJEKA 02
HP SPLIT01
CZ HRADEC01
CZ BRNO02
CZ USTINA01
CZ OLOMOUC03
CZ OSTRAVA01
CZ PRAHA22
D BAYREUT01
18.9.12 9:57
Country
Institution
Hochschule Bremen
Technische Universitt Chemnitz
Heinrich-Heine-Universitt Dsseldorf
Philipps-Universitt Marburg
Hochschule Pforzheim
Bayerische Julius-Maximilians-Universitt Wrzburg
Otto-Friedrich-Universitt Bamberg
Universitt Ulm
Universitt Trier
Hochschule fr Wirtschaft und Recht Berlin
Lyngby Uddannelsescenter
Aarhus Universitet
Business Academy South West
Universidad de Las Palmas de Gran Canaria
Universidad de Extremadura
Universidad de Jan
Universidad de Lleida
Universidad de Salamanca
Universidad de Zaragoza
Universidad de Vigo
Universidad politecnica de Cartagena
Universidad ceu Cardenal Herrera
Universidad de La Laguna
Universidad de Cordoba
Universidad Camilo Jos Cela
Universidad Pblica de Navarra
cole Suprieure de Commerce International
Universit de Bourgogne
Universit des Sciences et Technologies de Lille
Universit Claude Bernard Lyon 1
Grande cole de Commerce INSEEC Paris
Universit Paul Czanne Aix Marseille III
ESTICE Lille Catholic University
Universite Montpellier 1
Ecole Superieure de Commerce de Montpellier
Universite Jean Monnet St. Etienne
Ecole de Commerce Europeenne INSEEC Group
Universite Montesquieu Bordeaux IV
Normandy Business School
Universite Nancy2
Universite Paul Sabatier Toulouse III
Budapesti Corvinus Egyetem
Budapesti Gazdasgi Foiskola
Pannon Egyetem Veszprm
Erasmus ID code
D BREMEN04
D CHEMNIT01
D DUSSELD01
D MARBURG01
D PFORZHE01
D WURZBUR01
D BAMBERG01
D ULM01
D TRIER01
D BERLIN06
DK LYNGBY04
DK AARHUS01
DK ESBJERG18
E LASPAL01
E BADAJOZ01
E JAEN01
E LLEIDA01
E SALAMAN02
E ZARAGOZ01
E VIGO01
E MURCIA04
E VALENCI08
E TENERIF01
E CORDOBA01
E MADRID33
E PAMPLON02
F AV-FONT01
F DIJON01
F LILLE01
F LYON01
F PARIS244
F MARSEIL03
F LILLE11
F MONTPEL01
F MONTPEL 13
F ST-ETIE01
F BORDEAUX 45
F BORDEAU41
F LEHAVR04
F NANCY02
F TOULOUS03
HU BUDAPES03
HU BUDAPES20
HU VESZPRE01
11
18.9.12 9:57
Country
Institution
Obudai Egyetem
Technical University of Sofia
Universita degli studi di Messina
Universita degli studi di Trieste
Universita degli studi dellInsubria
Noordelijke Hogeschool Leeuwarden
Erasmus Universiteit Rotterdam
Instituto Politcnico de Coimbra
Universidade da Beira Interior
Universidade do Porto
ISCTE Instituto Universitario de Lisboa
Instituto Pollitecnico do Porto
Universidade da Madeira
Universidade Lusofona de Humanidades e Tecnologias
Universidade do Minho
ISG Instituto Superior de Gestao
Universidade Tecnica Lisboa
Akademia Ekonomiczna w Katowicach
Akademia Podlaska w Siedlcach
Uniwersytet Gdanski
Universytet Ekonomiczny w Poznaniu
University of Technology and Life Sciences
Krakowska Adademia Im. Andrzeja Frycza Modrzewskiego
Uniwersytet Ekonomiczny we Wroclawiu
Universitatea Babes-Bolyai, Cluj Napoca
Universitatea de Vest din Timisoara
Universitatea Constantin Brancusi din Targu-Jiu
Hgskolan I Jnkping
Vxj universitet
Tampereen teknillinen yliopisto
Tampereen ammattikorkeakoulu
Vaasan Yliopisto
ABO Akademi Universitetet
Kaajanin ammattikorkeakoulu
Lapin Yliopisto
Athens University of Economics and Business (AUEB)
University of Nicosia
Ekonomick Univerzita v Bratislave
Technick univerzita v Koiciach
Slovak University of Agriculture in Nitra
Ankara niversitesi
Bogazii niversitesi, Istanbul
Marmara niversitesi, Istanbul
Sakarya niversitesi
12
Erasmus ID code
HU BUDAPES16
BG SOFIA16
I MESSINA01
I TRIESTE01
I VARESE02
NL LEEUWAR01
NL ROTTERD01
P COIMBRA02
P COVILHA01
P PORTO02
P LISBOA07
P PORTO05
P FUNCHAL03
P LISBOA52
P BRAGA01
P LISBOA15
P LISBOA04
PL KATOWIC02
PL SIEDLCE01
PL GDANSK01
PL POZNAN03
PL BYDGOSZ02
PL KRAKOW17
PL WROCLAW03
RO CLUJNAP01
RO TIMISOA01
RO TARGU04
S JONKOPI01
S VAXJO01
SF TAMPERE02
SF TAMPERE06
SF VAASA01
FI TURKU02
SF KAJAANI05
SF ROVANIE01
G ATHINE04
CY NICOSIA
SK BRATISL03
SK KOSICE03
SK NITRA02
TR ANKARA01
TR ISTANBU01
TR ISTANBU05
TR SAKARYA01
18.9.12 9:57
Country
Institution
Erasmus ID code
Gediz niversitesi
Ordu University
Gaziosmanpasa University
Yalova University
Vilnius Gediminas Technical University
Fakultet za biznis ekonomija
TR IZMIR07
TR ORDU01
TR TOKAT01
TR YALOVA01
LT VILNIUS02
MK SKOPJE03
CEEPUS partner institutions, Amadeus network

(provisional programme)
Countr y
Institution
Universiteti Luigj Gurakuqi, Shkodra
Wirtschaftsuniversitt Wien
Sveuilite u Zagrebu
Vysok kola ekonomick v Praze
Budapesti Corvinus Egyetem
Univerzitet Crne Gore
Akademia Ekonomiczna w Krakowie
Univerzitet u Beogradu
Ekonomick Univerzita v Bratislave
Univerza na Primorskem
Univerzitet u Sarajevu
Website
www.wu-wien.ac.at
www.unizg.hr
www.vse.cz
www.uni-corvinus.hu
www.ucg.cg.ac.yu
www.ae.krakow.pl
www.bg.ac.yu
www.euba.sk
www.upr.si
www.unsa.ba
Education Without Frontiers

Countr y
Institution
University of Applied Sciences Burgenland
Website
Additional faculty cooperation agreements

Countr y
Institution
Website
Ekonomski fakultet, Univerzitet u Sarajevu

Ural Federal University, Russia
Budapesti Mszaki s Gazdasgtudomnyi Egyetem
www.unsa.ba
www.urfu.ru
Ekonomski fakultet, Univerzitet u Novom Sadu

Ekonomski fakultet, Univerzitet u Kragujevcu
Universidad Tecnolgica de Pereira

Universidad Nacional de Cuyo
California State University, Long Beach
Portland State University
Virginia Polytechnic Institute and State University
University of Virginia
Colorado State University , Pueblo, USA
Technical University of Ostrava (VB)
Gujarat Technological University, India
APG Shimla University, India
National Tsing Hua University, Republic of China (Taiwan)
www.eccf.su.ac.yu
www.ekfak.kg.ac.yu
www.bme.hu
www.utp.edu.co
www.uncu.edu.ar
www.csulb.edu
www.pdx.edu
www.vt.edu
www.virginia.edu
www.colostate-pueblo.edu
www.vsb.cz
www.gtu.ac.in
www.apg.edu.in
www.nthu.edu.tw
13
18.9.12 9:57
Admission and Registration

of Exchange Students
For the admission to the University of Maribor

(Erasmus ID code: SI MARIBOR01) within
the framework of the Socrates-Erasmus
Programme, a student must follow these 5
steps:
Consult
htt p://socrateserasmus.uni-mb.si
and apply for your individual
password.
Z Complete the electronic application
form, Learning Agreement, and Housing

Application.
Z Print the fully completed application form
and obtain the signature of the Erasmus
academic coordinator at your home
university. A university stamp is also
required.
Z Request a transcript of records from
your home university. The transcript

can be in any form including computer
printouts from your university registrar's
office.
Z Send the application form and the
transcript of records to the following
address: University of Maribor, International Relations Office, Slomkov trg 15,
SI-2000 Maribor, Slovenia.
The International Relations Office (IRO) at the
University of Maribor will send the form to the
International Office at the Faculty of Economics
and Business. If the student is accepted, the
IRO will send an acceptance letter to the
students address and to the students home
university.
ange students
The deadlines for applications of exch
1 December
are 1 July for the winter semester and
s after the
for the summer semester. Application
es are
deadline may be considered if free plac
available.
www.ceepus.
CEEPUS applications: online at htt p://
procedure for the
info. The application and admission
ilable from the
enrolment of regular students are ava
Information
University of Maribor, Admissions and
ribor,) +386 2
Office, Slomkov trg 15, SI-2000 Ma
2355 261, htt p://vpis.uni-mb.si.
14
18.9.12 9:57
Calendar
Winter Semester
Last week of Septembe
Welcome
Week
r* 1 October*
Start of
lectures
in winter
semester
31 October*
1 November
Public Holiday
(Reformation
Day)
Holiday
(Remembrance
Day)
1-2 January
25 December
26 December
27-31
December
Public Holiday
(Christmas
Day)
Holiday
(Independence
Day)
New Years
holidays
before the
Christmas
holidays
End of lectures
in winter
semester
January and
February
Winter
examination
period
Holidays
(New Year)
8 February
Holiday
(Slovenian
Culture Day)
Summer Semester
Last week of
February*
Welcome
Week
First week of
March*
Start of
lectures
in summer
semester
27 April
Holiday
(National
Resistance
Day)
1-2 May
Labour Day
Holidays
June
25 June
15 August
Summer
examination
period
Holiday
(National Day)
Public Holiday
(Assumption
Day)
* exact dates will be announced at a later period

15
18.9.12 9:57
3. Educational offer for

incoming students
University Education Programme Economic and Business
Sciences (undergraduate courses taught in English)
ECTS
Credits
Semester
Course
No.
Course Title
Lecturer(s)
BU01
Business Law
Borut Bratina,
AndrejaPrimec,
Duan Jovanovi
BU02
Principles of Economics
Davorin Kraun,
Mira Rihtari
BU03
Rasto Ovin
BU04
Open Economy Macroeconomics

Human Resource Management
Sonja Treven
BU05
E-Business Information Systems
Samo Bobek
BU06
Marketing Research
Matja Iri,
Duan Radonji
BU07
Technological Management and

Environment Protection
Gregor Radonji,
Matja Denac
BU08
Zdenka enko
BU09
Innovation Management
Total Quality Management
Duko Uri
BU10
Applied Business Statistics
Polona Tominc
BU11
Project Management
Anton Hauc,
Igor Vreko
BU12
Entrepreneurship
Miroslav Rebernik,
Matej Rus
BU13
Customer Relationship Management
Matja Iri
W = winter semester, S = summer semester
16
18.9.12 9:57
Masters Programme Economic and Business Sciences

(postgraduate courses taught in English)
Semester
Course
No.
Course Title
Lecturer(s)
ECTS
Credits
BM01
Organization Theory
Vojko Potoan
BM02
Governance and Strategic

Management
Mojca Duh
BM03
International Strategic Marketing

Management
Milan Jure
Klavdij Logoar
6
6
BM04
Economic Diplomacy
Davorin Kraun
BM05
Macroeconomics
Rasto Ovin
BM06
Information Systems Management
Samo Bobek
Slovenian Language Courses

Slovenian language courses are organised by the University of Maribor for exchange students
during their stay in Slovenia. You can enrol in the Slovenian language course after your arrival in
Maribor.
Grading Scale
ECTS grade
% of successful
students normally
achieving the grade
Slovenian grading
system(local grade)
10
10
25
30
25
Definition (only of failing

grades)
10
FX
fail some more work

required before the credit
can be awarded
14
fail considerable further

work is required
17
18.9.12 9:57
Syllabus and subject description

undergraduate
course
Course number
Course Title
Lecturer(s)
Teaching Assistant
Business Law
Borut Bratina, PhD
Duan Jovanovi, PhD
Andreja Primec, MSc
Language
Semester
English
ECTS Credits
level
terms of
we deal with basic legal
Within the Business Law,
h the
wit
ls
dea
rt
pa
t
tem. The firs
national and EU legal sys
er coroth
and
s
nie
pa
com
(types of
meaning of corporate law
h the terms of
the second part deals wit
poration questions) and
obligation
pes of contracts and other
commercial contract law (ty
es of
typ
h
ss Law we deal also wit
questions). Within Busine
securities.
rces indicated
No English language sou
tem,
national and EU legal sys
To gain knowledge about
law.
and commercial contract
companies (corporations)
written examination
Content (Syllabus
outline)
Textbooks
Objectives
Assessment
18
BU01
BU
winter
18.9.12 9:57
undergraduate
course
Course number
BU02
Course Title
Principles of Economics
Lecturer(s)
Mira Rihtari, PhD

Davorin Kraun, PhD
ECTS Credits
Language
English
level
BU
Semester
winter
Content (Syllabus
outline)
Fundamentals of Economics, Economic System and the Market

Mechanism, Supply and Demand, Competitive Pricing and
Imperfect Competition, Resource Prices and Distribution of Income,
Macroeconomics and important macroeconomic variables,
Economic Growth (long-run Analysis) and Economic Fluctuations
(short-run Analysis), Keynes's Analysis of Aggregate Expenditures, Aggregate Supply and Aggregate Demand, Money and
Monetary Policy, Fiscal Policy, Some problems of Stabilization
Policy
Textbooks
Samuelson and Nordhaus, Economics, McGraw-Hill (selected

chapters)
Objectives
Business Economics acquaints the students with the fundamental

terms and concepts of market economy and the basic principle of
micro-economy the principle of optimization and balance.
It provides the insight into economic growth and economic policies
which promote growth and stability.
Assessment
written examination 100% or two tests (micro and macro, each

50 %)
19
18.9.12 9:58
undergraduate
Course number
course
BU03
Course Title
Open Economiy
macroeconomics
Lecturer(s)
ECTS Credits
level
Content (Syllabus
outline)
Textbooks
Objectives
Intended learning
outcomes
Assessment
Material conditions
for subject realization
Students
commitments
20
Rasto Ovin, PhD

6
BU
Language
Semester
English
winter
1. Introduction: repetitoriu
m of chosen macroecnom
ic models 2.
The story of open econom
y
perspective 3. Balance of macroeconomics from the European
payments. 4. Open econom
5. The exchange rate. 6.
Keynes multiplier in an ope y model.
7. The absorption concep
n economy.
t. 8. Mundell - Flemming
model 9. IS
LM BP Model and eco
nom
IS LM BP model. 11. The ic policy. 10. The interest rate in a
13. The devopment of the function of the EU. 12. EU and EMU.
ECS. 14. Why Maastricht
Stability and Growth Pac
crit
t, Pact for Euro. 16. Europe eria. 15.
an semester
as a ground of common
fiscal policy
There is no specific textbo
ok for this subject. The stu
use any Open Economy
dents can
Macroeconomics textbook
that includes
all items as presented in
the
motivated to use electronica Syllabus outline. They are also
lectures. The program and l sources on topics presented at the
handouts of the lecture are
distributed to the students at the
beginning of the lecture.
The aim of the subject is
to
open economy into the dis introduce the parameter of an
cussion on the national eco
important aprt of the sub
ject is also devoted to the nomy. An
international economic inte
issu
gration as experienced in es of
the help of most common
the EU. With
use
the subject should help the d theories and models in the field
with the solving of econom students to discuss and participate
ics
the national economic dev and business problems as offset in
elopment.
Knowledge and Understan
interconnection of relevan ding: Students will gain capability of
t macroeconomic cathegorie
velopments from the poi
nt of permanent influence s and deof international economic development
s
Key Skills and other attribu on national economy. Transferable/
tes:
Students will be able due
to their understanding req
of total economic equilibr
ia to understand and ana uirements
lyze economic
and business environment
in a national economy. .
Written exam in a form of
seminar work representing
dent analysis of a media
article in the field of open indepeneconomy
macroeconomics.
Lecture room equipped wit
h up to date technology
which contemporary standards at
the faculty allow.
Participation at the lecture
s, written exam in form of
a seminar
work.
18.9.12 9:58
undergraduate
course
number
Course
Title
Course
BU 04
e
Resourc
H um an
t
n
eme
M an ag
ven, PhD
Sonja Tre
English
e
g
winter
Langua
r
)
s
te
Semes
6
Lecturer(
e of
dvantag
s
it
d
re
etitive a
p
lity
a
m
n
BU
o
ECTS C
c
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tical
an d
Pers
of H R M
nTheore
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ti
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rg
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it
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in an org ork settingsHR
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learning
w
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m
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n
v
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of motiv es to employee
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h
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Ap
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system
planning
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reward
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to a
nt acq
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M
a
The bas the first part th
R
p
H
f
im
o
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. In
ndings
nd the
M
a
ta
R
t
s
rs
n
H
e
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f
v
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m
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the env
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is
s
t
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work
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th
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discus
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60%
ng lectu
ork duri
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ti
examina
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written
Assessm
21
18.9.12 9:58
undergraduate
course
Course number
Course Title
Lecturer(s)
ECTS Credits
BU05
rmaE-Business Info
s
em
st
Sy
tion
D
Samo Bobek, Ph
level
s
Content (Syllabu
outline)
Textbooks
Objectives
Assessment
22
English
Language
winter
6
Semester
s
BU
rmation system
wing topics: info
llo
fo
e
s
th
em
of
st
s
sy
ist
n
atio
The course cons
ess (B2B), inform
business e-busin
ation systems
rm
fo
in
),
2C
for business to
(B
e-business
er
om
st
cu
to
s
ec
(B2G), el tronic
for busines
ent e-business
m
rn
ve
internet
go
to
s
s, solutions for
for busines
rnet EDI system
te
in
,
puter
ns
m
tio
co
lu
r
fo
so
markets
ess, solutions
sin
bu
ile
ob
m
r
fo
nters), integrashops, solutions
ation (CTI; call ce
gr
te
in
ns
tio
ica
lutions, internet
and telecommun
tions and ERP so
lu
so
s
L, ..),
es
sin
bu
ess (HTML, XM
tion between elogies for e-busin
no
site
ch
et
te
rn
n
te
io
in
at
n,
is and desig
portals, inform
ys
al
an
s
em
st
e-business.
rmation sy
s in the field of
e-business info
nd
tre
,
ol
to
d
cte
ith sele
agerial
development w
mmerce: a man
rs: Electronic co
he
ot
ction to
d
du
an
tro
E.
In
Turban
, Combe C.:
04
20
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Ha
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tic
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perspective , Pr
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s,
es
ent the
sin
bu
Ectives to pres
ain sets of obje
m
e
re
ents how
th
ud
s
st
h
ha
The course
ems, to teac
st
sy
n
io
at
rm
fo
ess in
tion. In
develop a solu
basics of e-busin
solutions and to
d
cte
business
le
ese
of
ith
s
w
sic
to work
d on the ba
se
cu
fo
is
se
ur
e co
ion technologies
the first part, th
sics of informat
ba
e
th
on
s,
em
methodologies
information syst
on the basics of
d
an
s
nd
es
sin
bu
ent. In the seco
which enable estems developm
sy
n
ns
io
tio
at
lu
rm
so
fo
d
in
of selecte
of e-business
on the analysis
d
se
se
ur
cu
co
fo
e
is
th
rt,
se
e third pa
part, the cour
ork with it. In th
w
pto
lo
w
ve
ho
de
ng
ns
ni
tio
and on lear
for internet solu
e selected tools
is focused on th
ment.
ation 40%
written examin
30%
project
30%
assignments
18.9.12 9:58
undergraduate
course
Course number
BU06
Course Title
Marketing Research
Lecturer(s)
Duan Radonji, PhD
Teaching Assistant
Matja Iri, PhD
ECTS Credits
Language
English
level
BU
Semester
winter
Content (Syllabus
outline)
1. Fundamental concepts of marketing research.

2. Scientific fundaments of marketing and market research.
3. A content of marketing research; research of marketing
components; a concept of integral market; purchasing and sales
market research; evaluation of market information.
4. Project approach to marketing research.
5. Constants of marketing research process.
6. Steps of market-research process.
7. Control of application of the results and conclusions of marketing
research process.
8. Methods of collecting data (survey methods, observation
methods).
9. Methods of organizing a collection of data (panel and experimentation).
10. Methods of analysing data.
11. Organisation of field research work.
12. Modern trends in marketing research.
Textbooks
1. Aaker, D., Kumar, A., Day, D. (2002). Marketing Research. John

Willey&Sons. Inc.
Objectives
To inform students with theoretical, methodological and practical

component of the marketing research process as well as with
the importance and the role of information for decision-making
process; to explain students the role of marketing research
process in the context of marketing concept, process and system;
to explain the process of field research work;to inform students
with modern elements of marketing research as well as with its
ethical dimensions.
Assessment
active work in class 20%

seminar work
30%
written examination 50%
23
18.9.12 9:58
undergraduate
course
Course number
Course Title
Technological
Management
and Environmen
t
Protection
Gregor Radonj
i, PhD
Matja Denac,
PhD
5
Lecturer(s)
ECTS Credits
level
Content (Syllabu
s
outline)
Textbooks
24
BU07
BU
Language
English
Semester
1. Technology (d
Winter
efinitions, charac
teristics, classific
2. Technology sy
ation);
stems (characte
ristics and class
technology syst
ification,
em as a part of
business-produc
structure of tech
tion system,
nology systems)
;
3. Technology life
-cycles;
4. Technology m
anagement (def
inition, aims an
approaches);
d objectives,
5. Definition an
d characteristic
s of technologica
6. Technology tra
l development;
nsfer;
7. Diffusion of te
chnologies and
technology subs
8. Indexes, dete
titution;
rmination and ph
ases of techno
ment;
logical develop9. Technology fo
resighting;
10. Concepts of
sustainable de
velopment;
11. Firms influen
ces on the envir
onment and its
12. Environmen
pollution source
tal managemen
s;
t
standards;
13. Concepts an
d strategies for
th
e
adpotion of cle
nologies;
aner tech14. Characteristic
s of the closedloop economie
waste managem
s: hierarchy of
ent options, was
te minimisation,
nomical constra
techno-ecoints of recycling
;
15. Environmen
tal aspects of pr
oduct Developm
ent
Textbook Techno
logy Systems an
d Integrated En
Protection will be
vironmemntal
supplemented
with the additio
and contents of
nal chapters
the subject.
18.9.12 9:58
Objectives
Assessment
ce of
le and significan
ents with the ro
ud
environst
e
of
th
s
nt
nd
ai
To acqu
pment and tre
lo
ve
de
l
ca
gi
lo
no
well as to equip
technology, tech
ess practices as
sin
bu
s
m
fir
in
n
logy integration
mental protectio
ssary for techno
ce
ne
ills
sk
ents
e
th
ith
decisions. Stud
the students w
d development
an
t
reen
fo
em
d
ag
an
termining
into firms man
methods for de
e
th
pects
of
as
e
sic
dg
le
ba
one of the
get the know
as
t
en
pm
lo
ve
nology de
l.
sighting of tech
and macro leve
both on micro,
ng
ni
an
pl
c
gi
of strate
70%
ation
written examin
30%
seminar paper
25
18.9.12 9:58
undergraduate
course
Course number
Course Title
Lecturer(s)
ECTS Credits
level
s
Content (Syllabu
outline)
Textbooks
26
BU08
Innovation
Management
PhD
Zdenka enko,
6
BU
Language
Semester
English
summer
nditions.
ork in current co
1. Innovative w
theory.
alectical system
2. Holism with di
vative work.
in
methods for no
al
tic
ac
.
pr
e
m
3. So
n, USA, Europe
vironments: Japa
en
e
tiv
va
k.
no
or
In
4.
ative w
d methods of cre
5. Techniques an
k.
or
d team w
6. Motivating an
vating.
no
in
d
7. Ethic an
novating.
in
g
in
ag
8. Encour
ent.
erty managem
9. Industrial prop
n.
tion of innovatio
10. Implementa
s.
002):
11. Case studie
nko, Zdenka (2
ulej, Matja, e
M
s:
ement,
ok
ag
bo
xt
an
te
novation M
Compulsory
g Applied to In
kin
in
. Pejak,
Th
ia
s
en
em
ov
st
Sl
Basics of Sy
ess, Maribor,
sin
Bu
d
an
o
ics
onom
Slovenia. enk
UM Faculty of Ec
New moment,
s,
ea
n,
Id
pa
w
Ja
Ne
s to
odels in
Vid (2001) Way
Management M
of
is
ys
al
ics
An
om
e
on
rativ
of Ec
Zdenka: Compa
esis, UM Faculty
Europe, Ph.D. Th
rn
s: Schilling,
te
ok
es
bo
W
xt
d
te
l
an
USA
ia. Additona
en
ov
Sl
,
novation,
or
ib
ar
Technological In
of
t
and Business, M
en
em
ag
an
tion
: Strategic M
n (1998): Innova
Melissa (2005)
USA. Afuah, Alla
A,
xford
M
,
O
.
on
its
st
of
Bo
Pr
McGrawHill,
entation, and
em
pl
Im
,
es
gi
Strate
mes (1996):
Management
2. Utterback, Ja
634
11
-5
19
0ISBN
siness School
University Press.
tion. Harvard Bu
va
no
In
of
ics
m
na
Mastering the Dy
4-342-5.
58
87
0BN
IS
s.
Pres
18.9.12 9:58
Objectives
Assessment
To introduce to
students various
topics of innova
to develop capa
tion processes,
bility for holistic
understanding
solving, to deve
and problem
lop the need fo
r cooperation w
ists and capacit
ith different spec
y for productive
ialteam work on th
To understand
eir case studies.
the innovative pr
oblem solving at
everyday practic
all levels and in
e. Learning the
need and poss
rights protectio
ibilities of intelle
n.
ctual
class participat
ion 30%
seminar work
30%
written examin
ation 40%
27
18.9.12 9:58
undergraduate
course
28
Course number
BU09
Course Title
Total Quality Management
Lecturer(s)
Duko Uri, PhD
ECTS Credits
Language
English
level
BU
Semester
Summer
Content (Syllabus
outline)
Quality, definitions, historical evolution, Quality model, quality

metrics, Quality management systems and standards, Quality
management systems auditing, Quality planning
Total Quality Management TQM, Principles, TQM models
EFQM model, Quality management - key methods, Quality
costs, Customer focus, Benchmarking, 20 key method
BSC Balanced Score Card method, QFD - Quality Function
Deployment, FMEA - Failure Mode and Effect Analysis,
TQM tools, Process capability, Graphical methods
Statistical quality control, Quality deployment
Textbooks
Dale B.G. Managing Quality. Forth Edition. Blackwell

Publishing, 2003. Beauregard M.R
A practical Guide to Statistical Quality Improvement. Van
Nostrand Reinhold, 1992.John S. Oakland
Statistical Process Control. BH, 1996.Kolarik J.W. Creating
Quality. Mc Graw Hill, 1995
Objectives
- To understand that quality is a measurable attribute of a

process, product or service;
- to understand quality management system and several
standards defining requirements for quality management
system (ISO 9001, 14000, etc);
- to understand TQM principles, concepts and models;
- to became aware of key quality management methods like
customer focus, 20 keys, benchmarking, quality costs, etc;
- to became aware of the most important quality management
tools: SPC, matrix diagrams, control cards, etc.
Assessment

course work
20%
project
20%
18.9.12 9:59
undergraduate
course
Course number
BU10
Course Title
Applied Business
Statistics
Lecturer(s)
Polona Tominc, PhD
ECTS Credits
Language
English
level
BU
Semester
summer
Content (Syllabus
outline)
- formulate economic business problems in terms of statistics

data collection methods surveys and samples:
sampling and the quality of sampling data
survey design, sampling methods
analysis of research: weighting, standard error of estimation,
sample variance, sampling frame, non-responses; number of
sampling units identify the appropriate statistical techniques
(estimation of parameters, hypothesis testing two or more
samples independent and paired, related samples, ANOVA;
association and dependencies, prepare the research report
Textbooks
Groebner, Shannon, Fry in Smith:

Business statistics a decision-making approach, Pearson
Prentice Hall, 2001, 2005
Objectives
ability to understand the steps in planning and performing

statistical research:
formulate problem
determine research design
determine data-collection method
design sample and collect data
analyse and interpret the data
prepare the research reportability to understand interactions
among stages in the research process and consequences of
decisions made ability to use statistical software (SPSS, Excel)
by case-studies.
Assessment
active participation in class discussions

20%
seminar research work
30%
written examination
50%
29
18.9.12 9:59
undergraduate
course
30
Course number
BU11
Course Title
Project Management
Lecturer(s)
Anton Hauc, PhD
Teaching Assistant
Igor Vreko, MSc
ECTS Credits
Language
English
level
BU
Semester
Summer
Content (Syllabus
outline)
- project, classification of projects, meaning of projects for

shaping and implementing development of organisations, project
life - cycle strategy and projects, implementation of strategies
through projects project start-up,
- managing business through projects, project oriented
companies and other organisations,
- project systems of project owner, project sponsor, project
executors, influential factors and project receiver,
- processes of projects and project planning, integration of
project plans into annual business plans,
- project organisation and managing projects basic principles of
organising project oriented companies and other organisations,
- project information system,
- project manager, knowledge structure, qualification of
profession project management in economy, in public administration and other non-profit organisations - international project
management
Textbooks
TURNER, J. Rodney: Handbook of Project Based Management:

Improving the Process for Achieving Strategic Objectives, 2002
18.9.12 9:59
Objectives
To introduce and discuss the importance of projects for strategic

and business development and for business economics in profit
and non-profit organisations, to introduce and discuss managing
through projects in project oriented companies, to introduce
theoretical and methodological bases of project management,
to breakdown the project management in the complex complete
management, all above in the direction of ensuring successful
preparation of start up and implementation of projects,
especially in connection with strategic management.
All cognition with reference to projects and project management
is to be established on the preparation of project start up
manual.
Assessment
participation during lectures and workshops

project
20%
written examination
60%
20%
31
18.9.12 9:59
undergraduate
course
32
Course number
BU12
Course Title
Entrepreneurship
Lecturer(s)
Miroslav Rebernik, PhD
Teaching Assistant
Matej Rus, MSc
ECTS Credits
Language
English
level
BU
Semester
summer
Content (Syllabus
outline)
Economic fundamentals of entrepreneurship, business

demography and supporting environment
Entrepreneurship process
Stimulating creativity and forming of development vision
Searching, recognizing and evaluating of business opportunities
Acquisition of resources for exploitation of opportunities
Legal aspects of launching, operation and development of a firm
Marketing and financial aspects of entrepreneurship and
management of firm growth
Harvesting entrepreneurial returns
The growth phases of a firm, strategies and problems of
individual growth phases of a firm
Franchising
Forms of entrepreneurship: intrapreneurship, family entrepreneurship, high-tech entrepreneurship
The business plan development
Textbooks
Barnes, L., Hershon, S.: "Transferring Power in the Family

Business", Harvard Business Review, July-August 1976.Bhide, A.:
"The Questions Every Entrepreneur Must Answer", In: Sahlman,
W., Stevenson, H., Roberts, M., Bhide, A.: The Entrepreneurial
Venture, Harvard Business School Press, 1999.Bygrave, W.: "The
Entrepreneurial process", In: Bygrave, W. (Ed.): Portable MBA in
Entrepreneurship, Wiley, 1994Churchill, N., Lewis, V.: "The Five
Stages of Small Business Growth", In: Sahlman, W., Stevenson,
H., Roberts, M., Bhide, A.: The Entrepreneurial Venture, Harvard
Business School Press, 1999.
18.9.12 9:59
Donnely, R.: The Family Business, In: Aronoff, C., Astrachan,

J., Ward, J. (Eds.): Family Business Sourcebook II, Business
Owner Resources, Marietta, 1996.Global Entrepreneurship
Monitor reports; available at http://epfip.uni-mb.siRoberts,
M.: The Challenge of Growth, In: Sahlman, W., Stevenson, H.,
Roberts, M., Bhide, A.: The Entrepreneurial Venture, Harvard
Business School Press, 1999.Rus, M., Rebernik, M.: Instructions
for preparing Business Plan; available at www.tovarnapodjemov.orgSahlman, W.: Some Thoughts on Business Plans, In:
Sahlman, W., Stevenson, H., Roberts, M., Bhide, A.: The Entrepreneurial Venture, Harvard Business School Press, 1999.Slovenian
Entrepreneurship Observatory reports; available at http://epfip.
uni-mb.siStevenson, H.: A Perspective on Entrepreneurship, In:
Sahlman, W., Stevenson, H., Roberts, M., Bhide, A.: The Entrepreneurial Venture, Harvard Business School Press, 1999.Timmons,
J.: Opportunity Recognition: The Search for Higher-Potential
Ventures, In: Bygrave, W. (Ed.): Portable MBA in Entrepreneurship, Wiley, 1994.Papers and teaching notes delivered in
classroom
Objectives
The course is designed to give the students the understanding of

the economic role of entrepreneurship and the knowledge of fundamentals of entrepreneurship process. The goal of the project
is to acquaint the student with the methods and techniques of
business ideas evaluation and give the necessary background of
what is involved in creating a new enterprise. Furthermore, the
goal of the course is to give the students the understanding of
intrapreneurship process and to build their capacity for applying
knowledge in managing small and medium size enterprise.
Assessment
written examination
50%
business plan
30%
class participation and assignments
20%
33
18.9.12 9:59
undergraduate
course
Course number
BU13
Course Title
Customer Relationship
management
Lecturer(s)
Matja Iri, PhD
ECTS Credits
Language
English
level
BU
Semester
summer
Content (Syllabus
outline)
1. The concept of CRM in organisation and widenesss of its application.

2. CRM and a marketing concept in organisation.
3. CRM concept and services marketing.
4. The role of CRM in customer value creation.
5. Market research and CRM.
6. The role of CRM in brand and positioning development.
7. CRM in competitive advantage management.
8. CRM process (analysis, diagnosis, planning with application
tool, implementation and control).
9. CRM and internal marketing.
10. CRM and relationship marketing.
11. The application of the CRM in supply chain management.
12. Case studies.
Textbooks
Dyche, J., Dyche, J. (2001), The CRM Handbook: A Business

Guide to CRM; Addison-Wesley, Co.
Kotler, P., Keller, K. L. (2005), Marketing Management, 12.th ed.;
Part 3 (Connecting with Customers) and Part 4 (Building Strong
Brands); pp. 138-369; Pearson Education; Prentice Hall.
34
Objectives
To inform students about the concept of CRM and its role in

organisation;
To explain to students a concept and an advantage of relationship of CRM with modern information systems as well as to
emphasize an application of modern information technology in
the process of CRM;
To give to students key theoretical, methodological, and practical
fundaments of the process of CRM;
To explain the relationship of CRM with marketing orientation of
organisations and the role of CRM in the context of marketing
concept, process and system in organisations
Assessment
Seminar work and Written exam
18.9.12 9:59
NOTES
35
18.9.12 9:59
postgraduate
course
Course number
Course Title
Lecturer(s)
ECTS Credits
level
BM01
eory
Organization Th
PhD
Vojko Potoan,
6
BM
s
Content (Syllabu
outline)
Textbooks
36
Language
Semester
English
winter
tion Theory
n and Organiza
1 Organizatio
anization
1.1 What is Org
n Theory
n of Organizatio
ty
in Modern Socie
1.2 The Evolutio
eo
anization Th ry
rg
O
of
le
Ro
e
e
1.3 Th
nal Structur
ls of Organizatio
2 Fundamenta
org. structure
of
n
io
ints for creat
po
g
tin
ar
St
1
2.
l structure
of organizationa
2.2 Attributes
structure
e
organizational
ational structur
2.3 System of
ation of organiz
cre
of
gy
lo
do
2.4 Metho
n
nted Organizatio
3 Process Orie
s
es
oc
pr
of
t
poin
3.1 Social view
ocess
Procedures in pr
d
an
s
an
Pl
3.2
of process
3.3 Workflow
s creation
a goal of proces
as
3.4 Synergy,
n of Processes
4 Organizatio
processes
4.1 Dynamics of
anagement
4.2 Change m
ganization
s for process or
4.3 Alternative
provement
n of process im
tio
ta
en
em
pl
Im
4.4
Practice
Organizational
5 Cases from
rs:
uth-Western
Slelected chapte
and Design. So
ry
eo
Th
n
tio
iza
: Organ
Daft, R. (2001)
ected chapters)
ing, Mason. (sel
ish
bl
Pu
College
ces:
An Executive
Additional sour
Organizations:
ng
ni
s.
sig
De
:
2)
00
ey-Bass, Danver
Galbraith, J. (2
d Process. Joss
an
e,
ur
ct
ge
ru
lle
St
Co
,
rn
gy
este
Guide to Strate
isation. South-W
: Business Organ
4)
00
(2
R.
ft,
Da
journals,
on
lished studies,
Publishing, Mas
y materials (pub
ud
st
l
na
tio
di
A list of ad
e module begins
ributed when th
etc.) will be dist
18.9.12 9:59
Objectives
Assessment
The course intro

duces the subjec
t of organizatio
tion to business
n and its applica
and other orga
niz
ational systems.
application of or
It provides an
ganization princ
ip
le
s
to
element of orga
the analysis of
nization (e.g. its
different
working and be
different (e.g. so
haviour) in
rts, types, and
kinds) systems
the students th
in order to give
e knowledge an
d skills to unde
further the orga
rstand and stud
nization, manag
y
ement and beha
subjects of busin
viour of all
ess and other sy
stems.
The purpose of
the course is to
enable students
how different el
to understand
ements interrela
te within the w
tional systems.
hole organizaactive work durin
g lectures and
tutorials 20%
individual course
papers
30%
final written exam
ination
50%
37
18.9.12 10:00
postgraduate
course
Course number
Course Title
BM02
Governance
and Strategic
Management
Mojca Duh, PhD
Lecturer(s)
ECTS Credits
level
Content (Syllabu
s
outline)
Textbooks
Objectives
Assessment
38
BM
Language
Semester
English
Relations betw
winter
een business po
licy and strategi
Developmenta
c
m
anagement
l planning at th
e strategic man
- seeking for an
agement level:
d identifying st
rategic opportu
strategy evalua
nities and strate
tion and selecti
gies
on programmin
tation
g of strategy im
pl
emen- Implementatio
n and control at
th
e strategic man
- Instrumental an
agement level
d institutional di
mensions of stra
obligatory:
tegic managem
ent
Wheelen, T. L.,
Hunger, J. D. (2
00 0 or later ed
Management an
itions): Strategi
d Business Polic
c
y. Prentice Hall
additional:
International.
Wit de, B., Mey
er, R. (2002): St
rategy. Process,
Thomson Learni
Content, Contex
ng, London.
.
- articles on go
vernance and st
ra
te
gi
c management
every time for ac
(will be defined
ademic year)
- Understand pr
ocess, instrumen
tal and institutio
governance an
nal dimensions
d strategic man
of
agement;
- integrate the
already acquire
d
knowledge in ec
other areas with
onomy, law an
the governance
d
and managem
presents the co
ent theory which
re of described
su
bj
ec
- enhance stud
t;
ents ability for
cooperation in
problems in stra
solving selected
tegic managem
ent field.
oral examinatio
n (written exam
ination in case
students)
of a large grou
p of
18.9.12 10:00
postgraduate
course
Course number
BM03
Course Title
International
Strategic Marketing
Management
Lecturer(s)
Milan Jure, PhD
ECTS Credits
Language
English
level
BM
Semester
winter
Content (Syllabus
outline)
- globalisation of markets and its impact on business strategy;

- globalization of competition and strategic marketing
management;
- internationalization process and competitive advantage of the
firm;
- international manager and global business mentality development;
- market knowledge for competitive response to changes in international setting;
- market convergence theory and strategies of a firm market
response;
- internationalization modes and business strategy (value chain
configuration in international firms);
strategies and management of market position on global markets;
- market development stages and marketing management;
business strategy, strategies of firm market growth and strategic
management;
- market opportunities analysis and strategic market portfolio;
- global/local marketing strategy leverages and rationalization for
marketing activities;
- strategic facets of marketing mix for global market;
- strategic marketing planning and local execution of marketing
activities;
- organization and control of marketing of international firm as a
framework for rational market position development and marketing
effort optimization in international setting.
39
18.9.12 10:00
40
Textbooks
Basic course obligatory textbooks:

Douglas, Susan P., and C. Samuel Craig (1995). Global Marketing
Strategy. New York: Mc Graw-Hill.Johansson, Johny K. (2003).
Global Marketing: Foreign Entry, Local Marketing, and Global
Management. Chichago: Richard D. Irwin.Selected articles from
various reviews (supporting readings).
Recommended additional readings
deMooij, Marieke (2004). Consumer Behavior and Culture: Consequences for Global Marketing and Advertising. London: Sage
Publications.Gillespie, Kate, Jeannet, Jean-Pierre and Hubert D.
Hennessy (2004), Global Marketing: An Interactive Approach.
Boston: Houghton Mifflin Company.Ghemawat Pankaj (2007),
Redesigning Global Strategy. Boston: Harvard Business School
Press.Govindarajan, Vijay and Anil K. Gupta (2001), The Quest for
Global Dominance. San Francisco: Jossey-Bass.Grosse, Robert E.
(ed.) (2000), Thunderbird on Global Business Strategy. New York:
John Wiley & Sons.Jeannet, Jean-Pierre (2000), Managing with
a Global Mindset. London: Pearson Education.Lasserre, Philippe
(2002). Global Strategic Management. New York: Palgrave.
(Chapters 1-11, 14).Lasserre, Philippe and Hellmut Schtte
(1995), Strategies for Asia Pacific.London: Macmillan Press Ltd.,
poglavja 1-9.Rugman, Alan (2001). The End of Globalization.
New York: Amacom.Verdin, Paul and Nick Van Heck (2001). From
Local Champions to GlobalMasters: A Strategic Perspective on
Managing Internationalization. New York: Palgrave.
Objectives
The purpose of the course is to develop student understanding

of influences of global business environment on business strategy
and market position management in global market and to develop
competency for managing international marketing by the use of
modern strategic management concepts for international marketing
at local and global level. To develop understanding of influences
of the globalization of markets and internationalization process on
strategic management of marketing function in business strategy
of an international company. Upon proper understanding of
global business environment influences on strategic decisions for
developing international market position of the firm, the students
will develop a capability for managing, implementing and controlling international marketing activities at strategic company level
Assessment
active group work participation

group seminar research paper
written or oral examination
20%
60%
20%
18.9.12 10:00
postgraduate
course
Course number
Course Title
Lecturer(s)
ECTS Credits
level
s
Content (Syllabu
outline)
Textbooks
Objectives
Assessment
BM04
acy
Economic Diplom
, PhD
Davorin Kraun
6
BM
Language
Semester
English
summer
omic
tice:
Analysis of Econ
Theory and Prac
acyTheoretical
om
pl
Di
ic
of
e
om
tic
on
ac
What is Ec
e ActorsThe pr
e and Non-Stat
omic
on
Ec
to
es
DiplomacyStat
ng
le
Current Chal
y
ac
om
pl
gional
Di
Re
ic
e
Econom
acyTh
l Economic Diplom
ra
te
la
teralism and
Bi
ila
y
ur
ac
Pl
Diplom
ic Diplomacy
om
on
ituEc
an
pe
nal Financial Inst
Dimension: Euro
ts, the Internatio
en
nm
er
ov
G
s:
Multilateralism
ionCase Studie
ational Cooperat
onomic
Ec
e
th
g
in
tions and Intern
at
the WTOCre
d
an
licy
T
AT
G
e
ionIs Trade Po
The ITO, th
d their preparat
an
its
lations
m
Re
m
ic
Su
8
om
SummitsG
panese Econ
-Ja
US
of
w
ie
rv
Ove
omic Diplomacy
Democratic?An
ent PolicyEcon
m
on
vir
En
l
na
io
rnat
Making EU Inte
ld Trading System
untriesThe Wor
Co
ng
tion
pi
lo
ve
De
for
ing and negotia
y: decision-mak
ac
e
om
yn
pl
di
Ba
ic
as
om
ol
d by] Nich
The new econ
relations / [edite
al.].
t
ic
[e
om
...
on
dd
ec
l
Bu
na
in internatio
udies by Colin
st
se
ca
ith
w
00
;
oolcock
hgate, c2 3
and Stephen W
rlington, VT : As
Bu
;
d
an
gl
En
,
pshire
Aldershot, Ham
explain and
ess people; to
sin
bu
to
y
omic
ac
om
ternational econ
To introduce dipl
conduct their in
es
at
st
e
ey
th
th
w
w
ly, ho
understand ho
ions domestical
they make decis
how these
d
an
,
lly
relations: how
r internationa
he
ot
ch
omic
ea
ith
n actors in econ
negotiate w
termine the mai
de
to
ct
ra
te
in
s
processe
diplomacy.
50%
essay
50%
e
ns
fe
de
41
18.9.12 10:00
postgraduate
course
Course number
Course Title
Lecturer(s)
Rasto Ovin, Ph
D
6
ECTS Credits
level
Assessment
42
BM
Language
Semester
English
Macroeconomic
summer
theory
Main macroecon
omic concepts
Basic models of
macroeconomic
equilibria
Influence of mac
roeconomic conc
ep
ts on the econom
Open economy
ic policy
macroeconomics
Balance of paym
ents
Exchange-rate
and exchange-ra
te concepts
The Mundell
Flemming mod
el
The influence of
the exchange-ra
te and policy-m
of payments
ix on the balanc
e
The influence of
economic policy
on
the balance of
Economic policy
payments
Economic policy
as a political pr
ocess
Aims, subjects
and instruments
of economic po
Labour market
licy
policy
Economic policy
efficiency
Possible negativ
e consequences
of economic po
Special issues of
licy
economic policy
No English lang
uage textbook
s indicated
The aim of the
subject is to brin
g concepts whi
for modern mac
ch are relevant
roeconomics on
the advanced le
of predominan
vel to students
tly business maj
ors. Referring to
subject can be
its methods, th
placed betwee
e
n macroeconom
at the 1st degr
ic subjects taug
ee (Economic th
ht
eo
ry
,
Economic analys
policy, the EU M
is, Economic
acroeconomic En
vironment and
lll at the 3rd de
Macroeconomics
gree of study.
participation in
the discussion du
ring lectures
seminar work
30%
40%
written examin
ation
30%
Content (Syllabu
s
outline)
Textbooks
Objectives
BM05
Macroeconomics
18.9.12 10:00
postgraduate
course
Course number
BM06
Course Title
Information Systems
Management
Lecturer(s)
Samo Bobek, PhD
ECTS Credits
Language
English
level
BM
Semester
summer
Content (Syllabus
outline)
The course consists of the following topics: paradigms of

information systems management, theories of strategic information systems planning, management of IT/IS projects portfolios,
organizing IT/IS units, operational issues of IT/IS units, monitoring
IT/IS units, measuring effects/results of IT/IS units and projects, IT
investments, security management, outsourcing and insourcing of
IT/IS resources.
Textbooks
Daniels C.: Information technology: the management challenge,

Adison Wesley, 1994, Taylor J.: Managing information systems
projects, Amacom 2004
Objectives
The main objective is to elaborate different viewpoints of

management of IT/IS resources. It further explains management
paradigms connected with the issues of planning, organizing
and monitoring IT/IS resources and units. The objective is also to
present and to discuss good practice within the cases connected
with the topic.
Assessment
oral examination
seminar paper
60%
40%
43
18.9.12 10:00
Syllabus and subject description: Language courses
44
Course Title
Business English I
Lecturer(s)
Drago Gajt, MA
Nataa Gajt, MA
Tosja Kobler Jovanovi, MA
Tatjana Koropec Chapo, BA
ECTS Credits
Language
English
Year
Semester
Winter and summer (whole year)
Prerequisites
knowledge of the English language equivalent to level B2
Content (Syllabus
outline)
Various economics and business topics are studied in order to

achieve:
a) academic goals: students will be able to read English
business and economics texts, professional journals and
textbooks, and
b) professional goals, which comprise the ability to: read
business papers and journals, conference papers,
business reports and letters, understand speeches,
negotiations, conversations, TV and radio programmes,
write typical text types (annual reports, presentations,
memos, etc.), communicate orally (in telephone conversations, negotiations, meetings, presentations, etc.).
Textbooks
Cotton, D., Falvey, D., Kent, S.: Market Leader- Intermediate

Business English New Edition (Course Book), Pearson Education,
2005 (chapters 1-7)Mascull, B.: Business Vocabulary in Use,
Cambridge: CUP, 2002 (selected chapters)Duckworth, M.:
Business Grammar and Practice, Oxford: OUP, 2004Cotton,
D., Robbins, S.: Business Class Longman, 1999 or later, chapter
4EVROTERM. Multilingual terminology database http://www.
sigov.si/evrotermCambridge Dictionary Online. http://dictionary.
cambridge.orgega, L.: Veliki moderni poslovni slovar
angleko-slovenski., Ljubljana: Cankarjeva zaloba, 1997Pinder,
J.: The European Union. A Very Short Introduction, Oxford: OUP,
2001Swan, M., Walter, C.: How English Works. A Grammar
Practice Book, Oxford: OUP, 1997
18.9.12 10:00
Objectives
Enhance and expand the general knowledge of

English;Introduce the terminology used in various fields
of economics and business and which is related to other
subjects studied in the 1st year;Develop specific listening,
speaking, reading and writing skills through authentic business
texts;Develop specific business communication skills (telephoning, e-mail, presentations, informal talks, meetings);Encourage
students to actively participate and work independently (presentations, home assignments);Develop strategies needed
for independent work (the use of reference books, web pages,
dictionaries, etc.);Familiarise students with cultures and business
practices in English speaking countries and within the EU.
Assessment
active class participation 20%

homework
20%
45
18.9.12 10:00
46
Course Title
Business English II
Lecturer(s)
Drago Gajt, MA
Nataa Gajt, MA
ECTS Credits
Language
English
Year
Semester
Content (Syllabus
outline)
The subject comprises various themes from the field of economics

and business science for acquiring:
a) academic skills: reading of English economic and business
texts, scientific journals and textbooks;
b) professional skills: reading of professional texts related
to other subjects of the 2nd year of study, of reports
and letters; writing CVs, letters of application, minutes,
business correspondence; understanding of speeches,
negotiations, dialogues, TV and radio programmes;
writing of frequent text types (summary, presentation);
appropriate use of language for negotiations, meetings
and presentations.
Textbooks
Cotton, D., Falvey, D., Kent, S.: Market Leader- Intermediate Business English (Course Book), Harlow: Pearson
Education, 2000 (selected chapters)Tullis, G. in T. Trappe,
T.: New Insights into Business, Harlow: Pearson Education,
2000 (selected chapters)Mascull, B.: Business Vocabulary in
Use, Cambridge: CUP, 2000 (selected chapters)Cotton, D.,
Robbins, S.: Business Class Longman, 1999 or later, chapters 4,
7EVROTERM. Multilingual terminology database http://www.
sigov.si/evrotermCambridge Dictionary Online. http://dictionary.
cambridge.orgega, L.: Veliki moderni poslovni slovar-anglekoslovenski. Ljubljana: Cankarjeva zaloba, 1997Swan, M., Walter,
C.: How English Works. A Grammar Practice Book, Oxford: OUP,
1997
18.9.12 10:00
Objectives
Upgrade and extend the knowledge of the terminology related

to various fields of economics and business science as well as
to other subjects of the 2nd year of study;Develop specific
listening, speaking, reading and writing skills by using appropriate economics and business science related texts;Develop
specific business communication skills (e.g. presentations in
English);Upgrade the knowledge of the vocabulary needed
in meetings and negotiations;Introduce the basics of business
correspondence;Develop discussion skills in English;Develop
integrated skills by the application of case-studies;Encourage
students to active participation and individual work (presentations, home assignments, etc.);Develop self-study
strategies (use of handbooks, internet resources, dictionaries,
etc.);Introduce the culture and business customs in the Englishspeaking countries as well as in Europe.
Assessment

homework
20%
written examination
40%
oral examination
20%
47
18.9.12 10:01
48
Course Title
Business English III
Lecturer(s)
Drago Gajt, MA
Nataa Gajt, MA
ECTS Credits
Language
English
Year
Semester
Content (Syllabus
outline)

achieve:
a) academic goals: students will be able to read English
business and economics textbooks, books and professional journals, they will develop the ability to participate
in exchange programmes, studies abroad, have the
ability to qualify for internships abroad (e.g. AIESEC),
have the ability to take notes in English, summarise, and
Textbooks
Cotton, D., Falvey, D., Kent, S.: Market Leader- Upper Intermediate Business English (Course Book), Harlow, Pearson
Education, 2000 (selected chapters)Pile, L., A. Williams,
I. Wood.: Pass Cambridge BEC Higher Student's Book,
Summertown Publishing, 2002 (selected chapters)Mascull, B.:
Business Vocabulary in Use, Cambridge: CUP, 2002 (selected
chapters)EVROTERM. Multilingual terminology database http://
www.sigov.si/evrotermCambridge Dictionary Online. http://
dictionary.cambridge.orgega, L.: Veliki moderni poslovni slovarangleko-slovenski, Ljubljana: Cankarjeva zaloba, 1997Pinder,
J.: The European Union. A Very Short Introduction, Oxford: OUP,
2001Ashley, A.: A Handbook of Commercial Correspondence,
Oxford: OUP, 2003
18.9.12 10:01
Objectives
Develop and enhance the terminology used in various fields

subjects studied in the 3rd year;Develop specific listening,
speaking, reading and writing skills through authentic
business texts;Develop specific business communication skills
(presentations)Upgrade the vocabulary needed in business
meetings and negotiations;Upgrade the knowledge in the
area of written business communication (business correspondence, summaries, reports, memos, etc.)Develop the ability to
communicate verbally;Develop integrated skills through case
studies;Encourage students to actively participate and work
independently (presentations, home assignments, etc.);Develop
strategies needed for independent work (the use of reference
books, web pages, dictionaries, etc.)Familiarise students with
cultures and business practices in English speaking countries and
within the EU.
Assessment

homework
20%
seminar paper
10%
written examination
30%
oral examination
20%
49
18.9.12 10:01
50
Course Title
Business German I
Lecturer(s)
Alenka Plos, BA
Nada Puklavec, Mag. phil.
ECTS Credits
Language
German
Year
Semester
Prerequisites
knowledge of the German language equivalent to level B2
Content (Syllabus
outline)

achieve:
a) academic goals: students will be able to read German
business and economics texts, professional journals and
textbooks,
b) professional goals, which comprise the ability to:read
write typical text types (annual reports, presentations, memos, etc.), communicate orally (in telephone
conversations, negotiations, meetings, presentations, etc
.).Real-life cases from business practice are studied, as
well as newspaper and magazine articles. Key grammatical structures are studied in detail.
Textbooks
Hffgen, A.: Deutsch lernen fr den Beruf, Ismaning, Max Hueber

Verlag, 2001Kline, A., Senar, M., idanik, M.: Nemka slovnica z
vajami, Maribor, Ekonomsko-poslovna fakulteta, 2004Handouts,
current issues of journals and newspapers
18.9.12 10:01
Objectives
Enhance and expand the general knowledge of

German;Introduce the terminology used in various fields
subjects studied in the 1st year;Develop specific listening,
speaking, reading and writing skills through authentic business
texts;Develop specific business communication skills (telephoning, e-mail, presentations, informal talks, meetings);Encourage
students to actively participate and work independently (presentations, home assignments);Develop strategies needed
for independent work (the use of reference books, web pages,
dictionaries, etc.;Familiarise students with cultures and business
practices in German speaking countries and within the EU.
Assessment

homework
20%
51
18.9.12 10:01
52
Course Title
Business German II
Lecturer(s)
Alenka Plos, BA
Nada Puklavec, Mag. phil.
ECTS Credits
Language
German
Year
Semester
Content (Syllabus
outline)

achieve:
a) academic goals: students will be able to read German
business and economics textbooks, books and professional journals, and
Textbooks
Hffgen, A.: Deutsch lernen fr den Beruf, Ismaning, Max

Hueber Verlag, 2001Kline, A., Senar, M., idanik, M.: Nemka
slovnica z vajami, Maribor, Ekonomsko-poslovna fakulteta,
2004Handouts, current issues of journals and newspapers
18.9.12 10:01
Objectives
Develop and enhance the terminology used in various fields

subjects studied in the 2nd year;Develop specific listening,
speaking, reading and writing skills through authentic
business texts;Develop specific business communication skills
(presentations)Upgrade the vocabulary needed in business
meetings and negotiations;Upgrade the knowledge in the
area of written business communication (business correspondence, summaries, reports, memos, etc.)Develop the ability to
communicate verbally;Develop integrated skills through case
studies;Encourage students to actively participate and work
independently (presentations, home assignments, etc.);Develop
strategies needed for independent work (the use of reference
books, web pages, dictionaries, etc.)Familiarise students with
cultures and business practices in German speaking countries
and within the EU.
Assessment

homework
20%
written examination
40%
oral examination
20%
53
18.9.12 10:01
Course Title
Lecturer(s)
ECTS Credits
Year
Content (Syllabus
outline)
Textbooks
54
Business German III

Alenka Plos, BA
l.
Nada Puklavec, Mag. phi
German
ge
gua
Lan
6
year)
Winter and summer (whole
Semester
3
order to
iness topics are studied in
Various economics and bus
achieve:
rman
ts will be able to read Ge
a) academic goals: studen
fespro
and
oks
bo
,
textbooks
business and economics
ipate
rtic
pa
to
ility
ab
the
elop
sional journals, they will dev
studies abroad, have the
in exchange programmes,
s abroad , have the ability
hip
ability to qualify for interns
summarise, and
to take notes in German,
prise the ability to: read
com
ich
b) professional goals, wh
rnals, conference papers,
business papers and jou
ers, understand speeches,
business reports and lett
es,
s, TV and radio programm
negotiations, conversation
s,
ion
tat
sen
pre
s,
ort
rep
nual
write typical text types (an
ver
te orally (in telephone con
memos, etc.), communica
.).
etc
etings, presentations,
sations, negotiations, me
Verlag, 1999
ft, Ismaning, Max Hueber
Jung, L.: Betriebswirtscha
ls and
rna
jou
uts, current issues of
(selected chapters)Hando
newspapers
18.9.12 10:01
Objectives
Assessment
Develop and en
hance the term
inology used in
of economics an
various fields
d business and
which is related
subjects studie
to other
d in the 3rd ye
ar;Develop sp
speaking, read
ec
ific
listening,
ing and writing
skills through au
business texts;
thentic
Develop specific
business comm
(presentations)
unication skills
Upgrade the vo
cabulary needed
meetings and ne
in business
gotiations;Upgr
ade the knowle
area of written
dge in the
business comm
unication (busin
dence, summar
ess corresponies, reports, mem
os, etc.)Develop
communicate ve
the ability to
rbally;Develop
integrated skills
studies;Encour
through case
age students to
actively particip
independently
ate and work
(presentations,
home assignm
strategies need
ents, etc.);Deve
ed for independ
lop
ent work (the us
books, web pa
e of reference
ges, dictionarie
s,
etc.)Familiarise
cultures and bu
students with
siness practices
in German spea
and within the
king countries
EU.
active class parti
cipation 20%
homework
20%
seminar paper
10%
written examin
ation
30%
oral examinatio
n
20%
55
18.9.12 10:01
General information for

students
Slovenia
Slovenia, the green heart of Europe, lies
between the mountainous Austria, Croatia and
Italy, flat Hungary and the warm Adriatic Sea. Its
variety and beauty surprise visitors from all over
the world. Snowy Alpine peaks and the Triglav
National Park with many glacial valleys, gorges,
waterfalls, lakes, and crystal-clear wild waters
visitors looking for peace in the mountains, as
well as sports climbers, skiers, canoeists and
gliders in search for relaxation and excitement.
The Alpine tourist centre is Bled with an island
in the middle of a lake and a mighty castle on
top of the cliff.
Only a two hours' drive separates mountain
lovers from pleasures offered by the Slovenian
Basic data: Slovenia

Official name
Republic of Slovenia
Area
20 273 km2
Forest
10 124 km2
Length of coast
46.6 km
Population
2 million
Capital
Climate
Ljubljana (~266 000 inhabitants)

Alpine, Continental, Mediterranean
Political system
Central European Time (GMT+1)

multipar ty parliamentary democracy
Currency
Euro
Time zone
Economy
Drinking water
56
Mediterranean. Portoro Riviera with great

hotels, a casino, congress centres, a marina
and green countryside is known all around. A
great deal of entertainment and the exquisite
Primorska cuisine with fish specialities and top
quality wines satisfy even the most pretentious
tastes.
The Karst region with its caves, plateaus, fields,
disappearing streams, and a periodic lake
offers many possibilities for exploring and discovering Slovenia. There are many subterranean caves, from the world famous Postojnska
Cave with beautiful stalactites, pillars and rocky
curtains and UNESCO's heritage kocjan Caves
to grottos that are difficult to access, where
climbing is only possible with experienced local
guides. In Lipica (Karst), sheltered by centuryold lime trees, there is an over 400 year old stud
farm of Lipizzaners, the famous white horses of
Slovenian origin.
Numerous natural spas developed near thermal
and mineral springs. Their slogan is a healthy
GDP p.c. 17.286; export 25,7 bn; import 25.3

bn (2011)
The tap water is safe and
drinkable throughout the country.
18.9.12 10:02
spirit and body, relaxation and well-being, entertainment and recreation in all seasons.
The cultural heritage of Slovenia is opulent and
colourful but unfortunately often abandoned.
One of the indicators of the rich Slovenian
history and cultural heritage are its castles. The
Slovenian identity has developed together with
a rich cultural life. It is mirrored in village and
city architecture, numerous folk customs, cultural
events, museums and galleries. Ljubljana, the
capital of Slovenia, is an architectural treasure,
the centre of economic, cultural and political life
Maribor
Maribor, whose origins as a town can be traced
back to the 13th century, is today the second
largest city (115 000 inhabitants) of Slovenia
and represents the centre of Slovenian Styria
(tajerska) region.
The citys character has been shaped by its
industry, which once performed a significant
role in the Slovenian economy. Apart from
that, Maribor offers a rich and varied cultural
experience to inhabitants and visitors alike
with its renowned Slovenian National Theatre
Maribor, featuring drama, opera and ballet performances, a number of museums and galleries
offering numerous cultural events.
In addition to many cultural events, the citizens
can enjoy the citys beautiful and relaxing surroundings as it lies at the foothills of the Pohorje
mountains, providing several outdoor activities
such as hiking and skiing.
Special events, such as the traditional Golden
Fox Trophy, a Womens Ski World Cup competition, as well as the international multicultural
Festival Lent and events around the Old Vine
provide a particularly animated atmosphere.
Maribor is also known for its excellent wines, as
many vineyards surround the city.
Moreover, with its University, Maribor is also a
city with a distinguished intellectual potential.
The fact that the town has chosen to call itself
with a lively tourist atmosphere.

Information and sources:
m National Tourist Association
www.ntz-nta.si
m Slovenian Tourist Board
www.slovenia.info
m
Statistical Office of the Republic of
Slovenia, www.stat.si
the University city denotes its awareness of

the importance of education and research in its
development.
All these features make Maribor an attractive
and enjoyable destination for visitors from
Slovenia and abroad.
Tourist Information:
m Slovenian Tourist Board,
www.slovenia.info
m Maribor Tourist Board,
www.maribor-tourism.si
57
18.9.12 10:02
Getting to Maribor
Road
Maribor is located close to the motorway from Ljubljana to Vienna (E57, E59); the motorways to
Budapest and Zagreb are under construction. Find more detailed information at www.maribortourism.si.
Air
The closest airports to the city of Maribor are:
Airport
Airport
code
Flight information
Distance from
Maribor
Connection
to Maribor
Maribor Airport
MBX
www.maribor-airport.si
10 km South
Bus
Graz Airport
GRZ
www.flughafen-graz.at
60 km North
Train
Zagreb Airport
ZAG
www.zagreb-airport.hr
110 km South
bus and train
Ljubljana Airport
LJU
www.lju-airport.si
115 km South-West
bus and train
Klagenfurt Airport
KLU
www.klagenfurt-airport.at
125 km West
Train
Some of these airports are served by low fares airlines. Consult the airport websites for current
information on flight offers.
Rail
Maribor is very well connected by rail to
Slovenia's neighbouring countries and to the
other regions of Slovenia. To get to Maribor
from more remote regions, you will have to
change trains once or twice.
Please consult an online International Timetable
to check your connection:
m UIC International Union of Railways:
www.uic.asso.fr
m BB (English): http://fahrplan.oebb.at/
bin/query.exe/en
m DB (English): http://reiseauskunft.bahn.
de/bin/query.exe/en
The Slovenian Railways (S, www.slo-zeleznice.
si) provide offers and timetables for national
traffic. The main railway station of Maribor is
located at Partizanska cesta 50.
Minimum journey time: Ljubljana 1.5h, Graz 1h,
58
Zagreb 2.5h, Vienna/Wien 3.5h, Bratislava 5h,

Budapest 7h, Munich/Mnchen 8h, Prague/
Praha 8.5h, Milan/Milano 8.5h, Belgrade/
Beograd 9h, Rome/Roma 11h, Cracow/Krakw
11h, Sarajevo 12h, Zurich/Zrich 12h. Attention
should be paid to comparing ticket offers.
Coach
There are direct coach services to Maribor from
several cities. The central bus station (Avtobusna
postaja Maribor, Mlinska ulica 1) is situated near
the railway station.
Timetables for local, regional and international
traffic are provided by Veolia Transport, www.
veolia-transport.si. International routes are
available from Eurolines, www.eurolines.com.
18.9.12 10:02
Climate and weather

Slovenia lies in the northern moderate warm
zone, in a region where there is twice as much
rain and snowfall as the world average, and
consequently the Slovenian countryside is
pleasantly green. Simultaneously, Maribor
shares a strong Pannonian influence, and
that is why the amount of rainfall in the city is
somewhat lower (on an average 1050 mm per
year). Most rain falls from April to July, mostly as
showers and heavy rain.
Maribor is one of the sunniest places in Slovenia;
it has an average of 266 sunny days per year.
Fog mainly occurs in winter in the early hours
of the morning. The citys favourable position
also protects Mariborians and visitors from
unpleasant winds.
Source: Maribor Tourist Board, www.maribortourism.si.
Cultural Life
Maribor provides a lot of possibilities to spend
your free time. You can visit museums, galleries,
theatres, cinemas or you can spend the evening
with your friends in one of the pubs and disco
clubs.
Cultural events may contribute to helping you get
acquainted with the city. Some of these events
are known also abroad - especially the Festival

Lent (lent.slovenija.net) in the early summer, the
festival of chamber music Musical September
and the Bortnik Meeting of Slovenian theatres.
Nature
Maribor lies in the embrace of the green Pohorje
mountains and wine growing hills, at both sides
of the river Drava. Pohorje is a skiing centre
in winter and a place for hiking, cycling, and
recreation all year round (www.pohorje.si).
In the municipality of Maribor there is a large
number of protected natural sights: three
regional/landscape parks (Drava, Trije ribniki,
Mariborsko jezero), a natural reserve (Mariborski
otok) and others.
Communication
Phone operators for pre-paid and post-paid
mobile telecommunication:
m Mobitel: www.mobitel.si; shop: Maribor,
Partizanska 46
m Si.Mobil Vodafone: www.simobil.si;
shop: Maribor, Glavni trg 17b
m Debitel: www.debitel.si
m M Mobil: www.mmobil.si, shop: Maribor,
Mercator Partizanska 3-5
59
18.9.12 10:02
Have a look at www.gsmworld.com to find your

cheapest roaming tariff. Calls in public phone
boxes can be made with phone cards. They
are sold at post offices, tobacco shops and
newspaper kiosks.
You can access the Internet for free from the
computer lab at the Faculty, from the computer
Meals for students

In Slovenia, students (regular as well as
exchange students) are entitled to buy meal
coupons that can be used as payment in several
restaurants, bistros, canteens, and pizzerias
all over the town. Each student can get up to
twenty coupons per month. The price varies
from 0.50 to 3.50 representing a value of
2.50 to 6. So buying meal coupons is the
cheapest way to get lunch or dinner.
Current prices of coupons are available from
the University of Maribor Student Organisation: www.soum.si, choose prehrana, under
ponudba v mestu click on Maribor.
Cost of living
m Accomodation: from 130 (student
dormitory, double room) to 200 (private
accommodation) per month
m Food: from 100 to 200 per month
m Books, scripts: from 50 to 100 per
semester
Average retail prices are available from the Statistical Office, www.stat.si.
Accommodation
60
rooms in the student dormitories, or from your

dormitory room (if equipped). Otherwise there
are cyber cafes and public institutions offering
Internet access. For a detailed list, see www.
maribor-tourism.si.
1. Places in Dormitories
The rooms in the Student Dormitories (two
locations in the city of Maribor: Tyreva ulica 23
and Gosposvetska cesta 83) are mostly double
rooms, 5 to 6 rooms share a kitchen, bathroom
and toilets. In the student dorms pillows and bed
linen are provided, but you should bring your
own towels. The residence fees are approximately 60 per person in a double room per
month. You have to pay the residence fees for
three months in advance upon your arrival, and
a security deposit of 60 which will be refunded
at your departure if there is no damage to your
room. There is Internet and telephone access in
some rooms.
Photos: tudentski domovi www.uni-mb.si/
povezava.aspx?pid=1745&langID=1060
(in
Slovenian only)
If there are no more places free in the student
dormitories, the International Relations Office
can reserve rooms in some dorms for secondary
school students. The residence fees vary from
70 to 120 per month, mostly including
breakfast.
3. Private Accommodation
A more expensive way of staying in Maribor is
18.9.12 10:02
renting a private room or a flat. There is plenty

of information about different kinds of rooms
and rents in the local newspapers. We suggest
you look through the advertisements when you
arrive with a Slovenian student - your mentor.
Renting a private room will cost you from 100
to 200 per month plus expenses (electricity,
water, etc.).
Private rooms can be found at www.kamrica.net
Residence
Non-EU citizens
Students are advised to apply for a residence
permit on time; it can take more than two
months to obtain it. Consult the Embassies,
Diplomatic Missions and Consulates General of
the Republic of Slovenia: www.mzz.gov.si. The
application for residence must be accompanied by evidence of fulfilment of the following
conditions:
m a valid passport whose expiry date
exceeds by at least three months the
intended period of stay in the Republic of
Slovenia,
m the enrolment at the University of Maribor,
m an appropriate health insurance, and
m sufficient means of subsistence during
their stay in the country or the subsistence
must be otherwise guaranteed.
Within three days of arriving in Maribor, the
student has to confirm the residence permit
at the Municipality (Upravna enota Maribor),
address: SI-2501 Maribor, Ulica heroja Staneta
1, http://upravneenote.gov.si.
Sources:
Government of the Republic of Slovenia, Ministry
of the Interior, www.mnz.gov.si
Government of the Republic of Slovenia, Ministry
Contact person for accommodation:

Lidija Sosi, University of Maribor, International
Relations Office
+386 2 2355 268
eva.skruba@uni-mb.si
lidija.sosic@uni-mb.si
of Foreign Affairs, www.mzz.gov.si
61
18.9.12 10:02
Compulsory health insurance

During their temporary stay in the Republic of
Slovenia, insured persons from the EU member
states will be able to claim medical services
in public health institutions and from private
doctors who have concluded a contract with the
Health Insurance Institute of Slovenia (HIIS) on
the basis of the European health insurance card.
Medical services may only be claimed at the
primary level in health centres and from general
Erasmus Student Network (ESN) Projects

for Exchange Students
The Erasmus Student Network at the University
of Maribor assists exchange students during
their stay in Slovenia and organises the Welcome
Week as well as trips and other events.
Each exchange student is cared for by her or his
mentor, a Slovenian student that will help at any
time and give an understanding of Maribors
student and cultural life.
The Welcome Week takes place the week
before the start of each semester or during
the first week of the semester. It lasts five days
and tends to help incoming students arranging
formalities, getting to know the city and its sur-
62
practitioners who have concluded a contract with

the HIIS, while from specialists and in hospitals
this may only be done on the basis of a doctor's
referral issued by a general practitioner. In cases
of emergency a foreign insured person may
also go directly to the emergency service in the
nearest hospital.
roundings, and many other things.

Besides the Welcome Week, ESN arranges weekly
evening meetings, birthday parties, cultural
events, sports activities and trips to different
regions of Slovenia. This is a cheap and successful
way to get to know the treasures of Slovenia and
regularly means great fun!
Erasmus Student Network (ESN) at the University
of Maribor
Maribor, Slomkov trg 15, ) +386 2 2355 385
http://esn.uni-mb.si
18.9.12 10:02
Letters from exchange students

We invite you to browse through the experiences
of students who spent a semester or a year in
Maribor. Find some of these experiences here;
even more are available from the International
Students Report Service, www.iris.siu.no/iris.nsf/
reports.
Marzena Ficek from Katowice,

Hello! If you think about studying somewhere
abroad you have to choose the University of
Maribor in Slovenia. Slovenia is a small but so
beautiful country, Maribor is full of nice coffee
places. The faculty offers interesting subjects and
has very helpful professors. ESN organise a time
full of attractions so you dont even have to worry
about being bored. What are you waiting for? Go
and apply for a semester in Maribor.
Hannu Arola from Vaasa,
In my opinion, an exchange time is much more than
just school. Its about spending time with different
people and a good experience of living in a foreign
country In Maribor, I lived in a student dormitory,
which I really enjoyed. Overall, I want to say that
my time in Maribor was one of the greatest periods
in my whole life. I got a lot of new friends from all
over the world.
Margarita Nikolova and Dilyana
Georgieva from Varna
For us, being Erasmus students has been the
best time in our lives so far! We wouldnt have
imagined that so many different people from so
many different countries can become such good
friends. Besides, Erasmus proved to be useful for us
because we learned about a foreign country, about
the way of life, the culture by actually living here.
We touched the atmosphere and we fell in love
with Slovenia! Being Erasmus makes you even more
open-minded, and it would never be the same
without the ESN team and the International Office
who always helped and advised us.
Ceclia Szolnoki from Budapest,

I was a CEEPUS student in Maribor for the winter
semester 2005/2006, and luckily, I could stay
until June 2006. I applied for the prolongation
because of the wonderful time, the school, and
the surroundings. The professors here made our
life easier, they were always ready to help, as well
as the International Office and the ESN. If I had to
choose again a place to go, for sure it would be
Maribor again!
Ivan Antonijevi from Podgorica
This is my first time to be separated from my
family for a longer period. The people in Maribor,
the exchange students, the professors all are
really kind and help in any situation. So after one
semester I decided to prolong my stay in Slovenia.
Mart Knol from Leeuwarden
When the teachers at my school told me to go to
Maribor I had no idea to what kind of country I
would be going. But after a few days in Maribor
I experienced that the Slovenians were very nice
and open minded. We stayed in a nice student
dormitory and had the opportunity to visit also
the neighbouring countries like Austria, Croatia
and Hungary. I met people from other countries
and got to know their habits: You can have a
great time with other students at one of the
parties. The faculty is very well arranged. The
first day you get a good introduction what you
can expect. And the courses that I followed had a
good quality. When you have the opportunity of
studying in Maribor dont hesitate!
63
18.9.12 10:02
Basic Slovenian Words and Phrases
English
Slovenian
English
Slovenian
Good day
Dober dan
Please
Prosim
Hello
Zdravo
Thank you
Hvala
Good bye
Nasvidenje
Yes
Da
See you
Adijo
No
Ne
What is your name?
Kako ti je ime?
Do you speak English?
Govorite angleko?
Where do you come

from?
Od kod prihaja?
I do not speak
Slovenian.
Ne govorim slovensko.
How much does it cost?
Koliko stane?
I do not understand.
Ne razumem.
What is the time?
Koliko je ura?
I do not know.
Ne vem.
It's eight o'clock.
Ura je osem.
Cheers/Bless you
Na zdravje
How are you?
Kako si?
Good (I am fine).
Dobro
Numbers
tevila
Bad (I am not well).
Slabo
1 one
ena
Shop
Trgovina
2 two
dva
Post
Pota
3 three
tri
Railway station
eleznika postaja
4 four
tiri
Bus station
Avtobusna postaja
5 five
pet
Hospital
Bolninica
6 six
est
Restaurant
Gostilna
7 seven
sedem
Drink
Pijaa
8 eight
osem
Water
Voda
9 nine
devet
Food
Hrana
10 ten
deset
Breakfast
Zajtrk
100 one hundred
sto
Snack
Malica
200 two hundred
dvesto
Lunch
Kosilo
500 five hundred
petsto
Veerja
1000 one thousand
tiso
Dinner
Links to Slovenian language and translating resources:

m Learning Slovenian online: http://www.e-slovenscina.si/login_snd_eng.asp
m BBC Languages Quick Fix: www.bbc.co.uk/languages/other/quickfix/slovene.shtml
m Amebis Presis Translation System: http://presis.amebis.si/prevajanje/index.asp?jezik=en
m Slovenian for Travellers: http://www.ff.uni-lj.si/publikacije/sft
m http://webapp.rrz.uni-hamburg.de/~slowenisch/

(German-Slovenian dictionary for beginners)
64
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4. Contacts
Important phone numbers and websites
Contact
Website
Emergency call
www.sos112.si
112
Police
www.policija.si
113
Fire
www.sos112.si
112
Hospital
www.sb-mb.si
+386 2 3211000
Telephone subscriber information

Road breakdown assistance
www.tis.telekom.si
1188
www.amzs.info
1987
Tourist information Maribor
www.maribor-tourism.si
+386 2 2346611
Railway station Maribor
www.slo-zeleznice.si
+386 2 2922160
Bus station Maribor
www.veolia-transport.si
080 1116
Faculty of Economics and

Business,International Office
www.epf.uni-mb.si
+386 2 2290 252
www.uni-mb.si
University of
Maribor,International Relations
Office Incoming
+386 2 2355 268
Sources of pictures:
www.maribor-pohorje.si; Slovenska turistina agencija and Faculty of Economics and
Business, Maribor
65
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NOTES
66
18.9.12 10:02
Title: Guide for Exchange Students

Editor: Sanja Kocijan, M.Sc.

Published by: Univerza v Mariboru,

Ekonomsko-poslovna fakulteta
Design: Sanja Kocijan, M.Sc.

Print: Rolgraf d.o.o., Tiskarna Medvode

First published: 2008
Number of copies: 250
ISSN 1855-5071
UM, Faculty of Economics and Business, Maribor, 2008
67
5.10.12 7:01
ISSN 1855-5071
18.9.12 10:02

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Guide for

Institutional key data

Univerza v Mariboru - University of Maribor

Office hours: weekdays from 11:30 to 13:30

The International Office on the Internet:

Faculty of Economics and Business Maribor Guide for Exchange Students

Faculty of Economics and Business Maribor Guide for Exchange Students

1. Foreword by the Dean

With best wishes,

Faculty of Economics and Business Maribor Guide for Exchange Students

2. Faculty of Economics and Business

Maribor. The move to higher

Faculty of Economics and Business Maribor Guide for Exchange Students

Professional Higher Education

Faculty of Economics and Business Maribor Guide for Exchange Students

Master of Science Programme Z

After fulfilling all the study requirements of the

Faculty of Economics and Business Maribor Guide for Exchange Students

There are four computer rooms for students;

University of Maribor Sports

Faculty of Economics and Business Maribor Guide for Exchange Students

Student Organisations and Institutions

+386 2 2290 218

m Student Council (tudentski svet EPF)

+386 2 2290 260

m Student Association (Drutvo tudentov)

+386 2 2290 339

m Marketing Club (Klub za marketing)

+386 2 2290 337

m Young Project Managers

m University of Maibor Student Organisation

+386 2 2285 600

m Erasmus Student Network

+386 2 2355 385

m Career centre at FEB

+386 2 2290 323

(tudentska organizacija Univerze v Mariboru)

(Karierni center EPF)

Faculty of Economics and Business Maribor Guide for Exchange Students

Erasmus partner institutions of FEB

Faculty of Economics and Business Maribor Guide for Exchange Students

Pannon Egyetem Veszprm

Faculty of Economics and Business Maribor Guide for Exchange Students

Faculty of Economics and Business Maribor Guide for Exchange Students

CEEPUS partner institutions, Amadeus network

Education Without Frontiers

Additional faculty cooperation agreements

Ekonomski fakultet, Univerzitet u Sarajevu

Ekonomski fakultet, Univerzitet u Novom Sadu

Universidad Tecnolgica de Pereira

Faculty of Economics and Business Maribor Guide for Exchange Students

Admission and Registration

For the admission to the University of Maribor

Z Complete the electronic application

form, Learning Agreement, and Housing

Z Request a transcript of records from

your home university. The transcript

Faculty of Economics and Business Maribor Guide for Exchange Students

* exact dates will be announced at a later period

3. Educational offer for

Open Economy Macroeconomics

E-Business Information Systems

Technological Management and

- To understand that quality is a measurable attribute of a

1. The concept of CRM in organisation and widenesss of its application.