A restorative organisation
At One in Four we recognise that our
staff are working with very traumatised,
challenging and difficult clients and in
the course of each day are confronted
with the shadowy side of human
nature. This can lead to vicarious
traumatisation and this toxicity can
permeate the organisation, manifesting
in unacceptable behaviour between
staff members. Earlier this year the
management team and I attended an
IIRP course in London on restorative
leadership. With the support of our
board of directors, we then facilitated
a two-day workshop for all staff on
incorporating restorative approaches
into our way of engaging with each
other. The staff jointly developed a
restorative code of conduct focusing
on taking responsibility for their own
actions and for raising concerns with
colleagues. We agreed to use circles
and restorative facilitation to deal
with conflict and disputes. While it is
still early days, the emerging signs are
hopeful. Staff regularly circle up to
address issues, and managers have been
able to use restorative approaches in
tackling what might previously have
been disciplinary matters. This is a work
in progress.
Restorative practice facilitation with
sexual violence is challenging and skilful
work. While the outcomes are not
always happy, our clients generally are
very satisfied with the result. We are
currently reviewing the programme and
our way of working will undoubtedly
evolve in the coming years.
Maeve Lewis,
Executive Director
One in Four
www.oneinfour.ie