TLE-ICT 9

Computer Hardware Servicing & Troubleshooting

Pre-Assessment
Name: ____________________
Grade & Section: ____________________

Date: __________
Score: _________

TEST 1
A. Directions: Column A lists the characteristics of a successful entrepreneur. Draw a line from
the items in Column A that connects the correct definition of terms listed in Column B.
Column A

Column B

1.

Hardworking

a.

Ability to set realistic targets.

2.

Self-confident

b.

Interest in money generation.

3.

Profit-oriented

c.

To succeed, one must believe in ones self.

4.

Goal-oriented

d.

Working diligently and industriously.

5.

Persistent

e.

Being able to listen to the advice of others.

f.

Obtaining useful feedback and advice from mothers.

g.

Being patient and strives to achieve the goal.

h.

Ability to take measured or calculated risks.

i.

Being honest, fair and trustworthy.

j.

A major priority in the entrepreneurs life.

6.

Responds or open

to feedback
7.

Willing to listen

8.

Committed

9.

Reliable and has integrity

10. Risk-taker

B. Directions: Read and study the situation that describes entrepreneurial characteristics.
Encircle the correct answer.
Mrs. Gina Magno opens up her own retail business. She knows that her personal entrepreneurial
characteristics are insufficient to ensure a successful operationalization of a business she has in
mind. Your answers to the questions below will help in developing her PECs.
1. What PECs must she possess if there are customers who complain about the quality of her
product?
a. Patience
b. Hardworking
c. Versatile
d. All of these
2. Which of the following is NOT considered as a characteristic of an entrepreneur?
a. Copes with failure b. Dependent
c. Persistent
d. Opportunity seeker
3. If she wants to ensure a profitable business operation, what characteristic will she maintain?
a. Commitment
b. Goal oriented
c. Futuristic
d. Opportunity seeker
4. Mrs. Magno follows the advice of a friend to be flexible especially if she intends to open a retail
business. What PECs has been demonstrated by Mrs. Magno?
a. Self- confidence
b. Reliable and has integrity
c. Responsive to feedback
d. Persistent
5. She tells Mary, her best friend that she has a strong will and does not give up to find a solution to a
business problem. What PECs has been demonstrated by Mrs. Magno?
a. Hard work
b. Persistence
c. Self-confidence
d. Risk- taking

TEST II
A. Directions: Write the letter of the correct answer on the blank before each number.
_______ 1. The following are examples of peoples basic needs, except:
a. Recreation
b. Clothing
c. Shelter

d.Food

_______ 2. Which of the following should be considered first by a prospective entrepreneur in

choosing the right location for his/her store?
a. T yp e of merchandise
b. The access of the target customers
c. The attractiveness of the store layout
d. The prevailing prices of goods in the area
_______ 3. Thong plans to put a digi-print studio in their locality. Which of the following will
help him determine his plan for a success setting up of his business?
a. Survey of consumer associations
b. Checking for similar business to avoid competition
c. Getting feedback on the quality of service
d. Conduct a SWOT analysis
_______ 4. Caesar studies the population in his immediate community. He is doing this to
a. i d e n t i f y his would be suki.
b. predict his biggest buyer.
c. select his favorite costumers.
d. determine whom to sell his product or
service.
_______ 5. When an entrepreneur improves and alter products to make it more appealing to
target consumers, he/she is doing an -------- of the product.
a. a l t e r a t i o n
b. invention
c. innovation
d. improvisation
TEST III
A. Directions: Identify what computer error is illustrated on the following situations.
_1. The LED indicator of your monitor is in steady orange color.
_ 2. When you open your PC, nothing shows up in your monitor and the LED
indicator of your monitor is flashing in yellow color.
_3. When you open your PC it will show the processor brand and/or the
motherboard brand but doesn't continue. Usually this error will result to system restart over
and over again.
4. This also happens even if you try disconnecting your computer set from the
internet. This is what we called aftershock virus which will continue to run even if internet is
disconnected.
5. The computer opens up then boots but when the operating system loads it
doesn't continue and it will take a lifetime if you're going to wait for it to load.
6. This happens even if you try installing the hardware. When you restart your set
it will happen again.
7. When you try going to safe mode all you will see is a list of files in Command
prompt style.

8. Upon loading he operating system, you will hear a loading sound and then the
sound stops, when you try running an audio file, no sound will be heard
9. This will happen only in standby mode, when you move your mouse or type
something, your system will automatically restart and the worst part is it will delete a file at random.
10. Just like the mouse problem, when you open a program that will take the
whole screen like for example a game and/or a program applications, when you close it, it will
cause your system to restart.
B. Directions: Box the letter of the best answer.
1) These are moderately dangerous types of errors among those that can pop up on your PC.
System errors are caused by malfunctioning hardware components, corrupted operating system
modules, etc.
a. S ys t e m error
C. Stop errors
b. R u n t i m e errors
D. Device manager errors
2) These are caused by corrupted or malfunctioning system files or software executables.
Most runtime errors cause the application that caused it to shut down. However, more serious
runtime errors may cause the system to become unstable or unresponsive, leaving you with no
choice but to reach for the Reset button.
a. S ys t e m error
C. Stop errors
b. R u n t i m e errors
D. Device managers errors
3) These are caused by corrupted hardware, especially malfunctioning RAM modules and
bad sectors on hard disks. Stop errors can be difficult to resolve at times.
a. S ys t e m error
C. Stop errors
b. A Runtime errors
D. Device managers errors
4) These are usually caused by corrupted driver files or malfunctioning hardware components. In
case of the former cause, the problem is usually solved simply by reinstalling or updating the
drivers. However, the latter cause can often be solved only by replacing hardware components.
a. S ys t e m error
C. Stop errors
B . Runtime errors
D. Device managers errors
5) These are caused by malfunctioning hardware components, and are characterized by short
beep sounds from the tiny internal speaker of your motherboard. POST code errors occur when
you press the power button to turn on your PC..
a. S ys t e m error
C. Application errors
B. Runtime errors
D. Post Code errors
6) These can be caused at any point of time. As the name suggests, these are caused by
applications while those are running. These are usually caused by glitches in the program code
itself. These are usually resolved by updating the program to its latest version.
a. S ys t e m error
C. Application errors

b. Browser status errors

D. Post Code errors
7) These are caused by problems faced by browsers when trying to access a website. These
can be caused by misplaced web pages in the server of the website itself, or due to connection
problems. For instance, a 404 error would indicate that the browser is trying to access a webpage
that does not exist in the specified location.
a. S ys t e m error
C. Application errors
b. Browser status errors
D. Post Code errors
8) ____________ is define as the flow of electron or electric current. It is an invisible form of
energy that can be transform into other form of energy like heat light and mechanical.
a. e l e c t r i c i t y
C. Proton
b. atom
D. Post Code errors
9) the amount of pulling force that makes the electron flow. Also known as potential
difference or EMF (electromotive force).
a. e l e c t r i c i t y
C. Current
b. resistance
D. Voltage
10) a type of circuit that has an open path for current to flow. It means that current cannot flow in
open circuit.
a. Open circuit
C. Current circuit
b. resistance
D. close circuit
TEST IV
A. Directions: Match Column A with Column B. Write the letter on the space before each
number.

Column A
________ 1. Used for installing and removing
screws in the computer unit.
________ 2. Used for picking small parts in the
computer unit.
________ 3. Used for eliminating electrostatic
discharge in the work area.
________ 4. Primarily used for connecting
terminals in the power supply and circuit board with the use of
a soldering lead.

Column B
A. Screw drivers

________ 5. It is a paste used for heat

dissipation of the processor.
________ 6. A device used for cleaning optical media, such
as DVD-ROMS and CD-writers.

E. Anti-static wrist strap, mat and

spray
F. Thermal paste

________ 7. A device used to crimp the RJ45

connector to the UTP cable
________ 8. A device used for testing the
network connection

G. LAN Tester

B. Pliers and tweezers

C. Soldering iron
D. Lens cleaner

H. Crimping tool
I. Systems Tool Box

B. Directions: Arrange the following steps in verifying the correct protocols are
installed on the computer. Write numbers 1 to 7.
Within the configuration tab double-click the TCP/IP protocol icon. Note: Do not
click on the PPP or Dial-Up adapter, click on the network card adapter.
Select the option to specify an IP address
Click Start / Settings / Control Panel
Double-click the Network icon
In the TCP/IP properties click the IP address tab
When specifying these values, the computers on the network must all have the
same Subnet Mask and have a different IP Address. For example, when using the above
values on one computer you would want to use an IP address of 102.55.92.2 on another
computer and then specify the same Subnet Mask.
Enter the IP address and Subnet Mask address, an example of such an
address could be: IP Address: 102.55.92.1, Subnet Mask: 255.255.255.192
C. Directions: List down at list Five (5) common computer problems and solutions

A little act of kindness,

creates an endless ripple
which comes back to you.

Common Computer Problems

1.
2.
3.
4.
5.

Solutions