IKRAM, SYAMSUL

NO 12, TINGKAT ATAS, PERSIARAN GOLF 1, BIDOR, 35500, PERAK.

Email:BELUTSALT@YAHOO.CO.UK

Tel: 0194346601(Mobile)

Resume Summary
Current Position : MANAGER/OWNER at SYAMSUL IKRAM ENTERPRISE (Sep 2011 - Present)
Current Specialization

: Management

Highest Education

: Bachelor's Degree in Others

Years of Experiences

:2

Employment History

Sep 2011 - Present

1. SYAMSUL IKRAM ENTERPRISE
Position Title (Level)
Specialization

: MANAGER/OWNER at SYAMSUL IKRAM ENTERPRISE

: Management

Industry

: Cyber Cafe

Monthly Salary : MYR 1000

Work Description

Sep 2008 - 2009

2. CIMB BANK
Position Title (Level)
Specialization

: MARKETING EXECUTIVE (Fresh / Entry Level)

: Marketing/Business Development

Industry

: Banking / Financial Services

Monthly Salary : MYR 1838

Work Description

Marketing for auto loan financial for cimb conventional and islamic product. Based office in Kuantan, Pahang
but my market area is around Temerloh, Mentakab, Raub, Jerantut, Bentong, Triang, Maran and Jengka.

Sep 2005 - Apr 2006

3. TmNet Streamyx
Position Title (Level)

: Customer Service Reprentative (Non-Executive)

Specialization

: Customer Service

Role

Industry

: Telecommunication

Monthly Salary : MYR 1300

Work Description

1. To handle inbound and outbound calls for activation of new customer, billing inquieries and basic technical
expected problem with tmnet streamyx.
2. Assess customer needs and deliver service based on customer poblems.
4. Helping customer to solve their basic technical internet problem.
3. To prepare daily call centre report

June 2005 - Aug 2005

3. IKEA Handel Sdn Bhd
Position Title (Level)

: Custom Assist (Fresh / Entry Level)

Specialization

: Finance - Audit/Taxation

Role

Industry

: Retail / Merchandise

Monthly Salary : MYR 1500

Work Description

1) to help the Malaysia Custom to approve container for import or export.

2) to do the monthly destruction of damages of product with the supervison under Malaysia Custom
3) to find the right tariff code, tax duty and other related to the product for import or export
4) to do a current converter of money

Educational Background

Graduation Date: 2006

Bachelor's Degree of Others
Major

: Science (Environment)

Institute/University
Grade

: UPM, Malaysia

: Grade C/2nd Class Lower

Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities;
Beginner - Just started using or learning the skill)

Skill

Years

Proficiency

--------------------------------------------------------------------------------------------------------Customer Service

Advanced

Computer

>5

Intermediate

HTML

Intermediate

Marketing

Beginner

SPSS

Beginner

SQL

Beginner

Languages
(Proficiency: 0=Poor - 10=Excellent)

Language

Spoken

Written

------------------------------------------------------------------------------------Bahasa Malaysia

10

English

10

10
10

Personal Particulars & Preferences

Date of Birth

: 25 Apr 1980

Nationality

: Malaysia

Gender

: Male

IC No.

: 800425-08-5413

Possess Own Transport

: Yes

Expected Monthly Salary : MYR 1900

Availability

: After 2 March 2009

Additional Info

Career Objective
To excel in any field of a fast paced and forward-thinking company.

Strengths
- Results driven & aggressive with high personal and career goals.
- Excellent interpersonal skills with people from all levels of corporate management.
- Able to work independently with minimum supervision.
- Excellent presentation and public speaking skills.
- Possess lots of initiative and self motivation with a highly objective and result-driven mindset.

References

Name

: Ching Yoke Lan

Relationship

: Regional Side Manager

Position

: Manager

Company

: CIMB Bank

Telephone

: +6-09-5156539

Email

:-

Name

: Thomas

Relationship

: Used Car Dealer at Temerloh

Position

: Manager

Company

: PTS Automobile

Telephone
Email

: +6-012-2980183
:-