Organizational Behavior

CASE STUDY ON

CHAPTER
FOUR
Submitted
SubmittedTo:
To:

SAKUFA
SAKUFACHOWDHURY
CHOWDHURY
Lecturer
Lecturer
Department
Departmentof
ofBusiness
BusinessAdministration
Administration
Shahjalal
ShahjalalUniversity
Universityof
ofScience
Science&
&Technology
Technology

SUBMITTED BY:

GROUP NAME: ANGELS

Members of Group:
o 2009731007

Syeda Fatima Banu

o 2009731015

Muhsina Jannat

o 2009731020

Sharmistha Tribedi

o 2009731039

Taskia Akter

Case Incident 1

RISE OF THE NICE CEO

SWOT
SWOT ANALYSIS
ANALYSIS

Question No. 1:
Do you think Sutton is wrong and that the contrasting fortunes, and
personalities, of Nardelli, McNerney, and Immelt are coincidental? Why or why
not?
For me, Robert Sutton wasnt wrong in his idea, because in reality it really has something to do
with a persons success rate. Nardellis, McNerneys, and Immelts fortunes and personalities
are not coincidental.

Like in McNerney and Immelts situation who are more approachable and

understanding to their employees. They acknowledge their employees opinion to

improve

the companys strategies and followed the No A-hole Rule.

Nardelli has the tendency of having a bad temper and notorious management. Employees

arent willing enough to take orders from him. Thats why the
tends to decrease.

productivity of the company

Question No. 2:
Do you think the importance of being "nice" varies by industry or type of job?
How so?
Yes, the importance of being nice varies by industry and type of job. In various industries and
jobs the CEO should act in different ways.
In Industries:

In Jobs:

Interaction with people is less required

Interaction with people is greatly needed

Less needed to be nice

High requirement of nice behavior

Objective of CEO must be incremental

Objective of CEO is to motivate others and

level of output

bring success with innovative ideas

CEO want the physical labor of the

CEO should act in a nice and pleasant

workers

approach

CEO has to behave in a strict way

Need to bring out both the physical and

sometimes

intellectual output

Question No. 3:
How comfortable would you be working in a culture like that of Success
Factors, where a certain level of "niceness" is part of the job description?

I will not feel comfortable by working in a culture like that of SuccessFactors where a certain
level of niceness is a part of the job description.
Because there may be an uncomfortable workplace for employees. Sometimes the employees
under supervision of CEO act aggressively but the CEO can not take any strict actions because
of following certain conditions.

Question No. 4:
Do you think being "nice" is the same as the Big Five trait of agreeableness? If
so, do you think companies should screen out those who score low on
agreeableness?
Yes, I think it is sort of similar.
According to Big Five Trait, people who are highly agreeable are cooperative, warm, ands
trusting as the quality of niceness.
The companies can screen out those who score low on agreeableness because they are cold,
disagreeable and antagonistic. But it also depends on situations, because some people who
scored high on agreeableness may not be as productive as company thought theyd be in the
end, because theyre focus would be on pleasing other people and not be more creative in
helping the company to progress.

Question No. 5:
Earlier we discussed the fact that entrepreneurs score significantly lower than
managers on agreeableness. How would you reconcile this finding with Sutton's
point?
Entrepreneurs scored low in these tests because:
Entrepreneur:

Manager:

They are soloist mainly

They work as a team

Interact with less people

Interaction with people is must

Less need to please their co-workers

Have to manage and satisfy their coworkers

Focus more on achieving the goals they

Focus more on achieving better work

want

performance

Case Incident 2
A DIAMOND PERSONALITY

SWOT
SWOT ANALYSIS
ANALYSIS
Pleasant and caring environment of working
Truest sense and innovative ideas
Proactive personality

Strength

Question No. 1:
What factors do you think have contributed to Rodriguez's success? Was he
merely "in the right place at the right time," or are there characteristics about
him that contribute to his success?
The factors that contributed to Rodriguez's success are:
Optimistic individualism

Truest sense and ability to stick to things

Proactive personality

Innovative ideas

Savvy entrepreneur with ambitious mind

Assertive to his own decisions

Extremely motivated individuality

Experience of working in jewelry store

All these factors contributed to achieve Rodriguez's success, he was not only in the right place
at the right time.

Question No. 2:
How do you believe Rodriguez would score on the Big Five Dimensions of
personality (extraversion, agreeableness, conscientiousness, emotional stability,
openness to experience)? Which ones would he score high on? Which ones
might he score low on?
I believe Rodriguez has a diamond personality who would score on the Big Five Dimensions of
personality.
Rodriguez scores low on agreeableness, as he is an entrepreneur.
He might score highest on conscientiousness, as he does things with close concentration,
has a sense consistent with reality and strict to things he wants to do.

Question No. 3:
Do you believe that Rodriguez is high or low on core self-evaluation? On what
information did you base your decision?

I believe that Rodriguez is high on core self-evaluation. Because:

Rodriguez is effective, capable and in control of his environment. He was highly confident to
achieve his goal.
When he was in various troubles and dilemmas he was strict to his decisions.
At the time of working at a jeweler, he knew that he was just going to get a salary from there
and would never become anything. He assessed himself and then opened his own jewelry shop,
as he has the potentiality to become successful.

Question No. 4:
What information about Rodriguez suggests that he has a proactive
personality?
Rodriguez has a proactive personality, because:
Identified opportunities of internet business that sells diamonds.
Has inventiveness to start his own business.
Takes action and works hard to achieve his dream.
Preserve until being a successful entrepreneur.

Thank You
For Being With Us