2011 - 2016
M i n i s t r y o f E c o n o m i c D e v e l o p me n t
Contents
1.0 Introduction 4 | 2.0 Key objectives 4 | 3.0 Strategies involved 4 | 3. 1 Creating an environment conducive
for tourism 6 | 3.1.1 Policy framework to support investors and the industry 6 | 3.1.2 Improvements to the
regulatory framework 6 | 3.1.3 A conducive taxation strategy for tourism 6 | 3.1.4 Development guidelines 8 |
3.1.5 Infrastructure to meet the industry requirements 8 | 3.1.6 Transport solutions 10 | 3.1.7 Product
development and supporting SME sector 10 | 3.1.8 Human resources requirements of the industry 11 |
3.2 Attracting quality tourists to the country 12 | 3.2.1 The opportunity 12 | 3.2.2 Sri Lanka tourist arrivals
targets 12 | 3.2.3 Visit 2011 campaign 14 | 3.2.4 Using the web as a powerful communication media 18 |
3.2.5 International marketing promotions 20 | 3.3 Ensuring that departing tourists are happy 21 |
3.4 Improving the domestic tourism 21 | 3.5 Contributing towards improving the global image of Sri Lanka 22 |
4.0 Development policy framework of Government 24 |
Basil Rajapaksa
Minister of Economic Development
1.0 Introduction
to 2.5 Mn by 2016.
island.
social,
and
cultural ties of
cultural,
economic,
institutional
country.
Camping Sites
the industry.
policy
Elephant Safari
Guest Houses
Heritage Hotels
House Boats
Ayurvedic Hotels/Centers
Restaurants
products
and
Spice Gardens
Tourist Bungalows
tourism
attracting
Tourist Hotels
Tourist Shops
Travel Agencies
urban development.
development
projects,
(h)
Sigiriya, a UNESCO world heritage site, is one of the best preserved cities of the first millennium
requirements
Accommodation Type
Number Number of
Rooms
Tourist Hotels
256
14,948
50
577
181
560
Guest Houses
679
6393
49
257
Total
22, 735
Heritage Homes
Convention/Exhibition Centers
the country.
Taxi Services
the
industry,
growing
the
investments
Government
is
in
tourism
committed
to
Council
for
Economic
Development
being explored.
To meet the
Lankan Airlines.
3.1.6 Transport solutions
I. SLTDA has been actively promoting the use
With a
10
industry
categories:
industry:
Providing
gap of the
necessary
11
requirement,
Sri
Lanka
Tourism
also
works
2009.
by tourists in 2010.
Three
3000000
up to 2020)
2500000
1800
2000000
1600
Middle East
Africa
East Asia/Pacific
Americas
Europe
1400
million
1200
1500000
1000000
1000
800
500000
600
400
2010
2011
2012
2013
2014
2015
2016
200
0
1950
1960
1970
1980
1990
1955
2000
2009
2010
2020
etc.)
II. High quality of accommodations and service
III. Value addition and product segmentation.
12
13
indicated below:
positioning strategy.
wonder.
INTERNATIONAL
ARRIVALS TO
OUTBOUND
SRI LANKA
FORECAST *
2011
Mn
(actual)
(targets)
(targets)
North America
102.2
40,216
46,000
56,000
Western Europe
171.0
250,447
291,000
354,000
Eastern Europe
139.5
61,635
76,000
101,000
68.0
37,540
42,000
50,000
118.5
91,590
110,000
139,000
16.0
171,821
182,000
208,000
Others
38,767
45,000
67,000
Total
654,476
750,000
925,000
Middle East
East Asia & Pacific
South Asia
14
1. Beaches
Pristine
Thrills
3. Heritage sites
Heritage
Bliss
country -
Scenic
Wild
Essence
Festive
8. Year-round Festivals
Arugambay in the East of Sri Lanka is considered one of the best surfing locations in the world
15
8 wonderful experiences
Pristine
SCENIC
16
THRILLS
WILD
in 8 wonderful days
HERITAGE
ESSENCE
BLISS
FESTIVE
17
provide
communication media
following:
18
Main Theme
Theme Activities
January
Beaches
February
Angampora.
March
MICE
April
& Culture
May
Religious
June
journalists tours
July
August
Heritage
September
October
November
Culinary
of the island.
December
19
Rivers, lakes and beaches around the island call out to water sports enthusiasts
Culture, Heritage)
tourism
Make a room reservation at a hotel, a guest
20
assistance.
minister)
tourist harassment
21
22
The Dalada Maligawa in Kandy holds much wonder for foreign and domestic tourists alike.
23
Government
24
environment.
The government has targeted 2.5 million tourists
by 2016 and room capacity of about 45,000 to meet
this target. This sector is also expected to receive
investments in excess of US$ 2 billion in the medium
term in areas of luxury hotels, high quality residencies
and high end shopping malls.
The multiplier effect in the investment on tourism is
envisaged in the construction, furniture, transport
and food and beverage industries in the country.
Estimates reveal that these industries will provide
new direct and indirect employment opportunities
to about 350,000 people.
Increase of tourist arrivals and earnings
The sector is expected to attract more than 4 million
tourists by 2020. The sector is also expected to
generate employment for about 1 million persons
and income amounting to about US$ 8 billion.
Regional cooperation will be strengthened to
increase tourism openness through the relaxation
of regulatory barriers. International and local
air lines are encouraged to operate in Sri Lanka.
Comprehensive market promotion campaigns will
be implemented to build a positive perception on
Sri Lanka globally.
A Tourism Centre will be established of special
cultural importance to Asia to attract religious
tourists from neighbouring countries. Major cities
of the country will be developed to be attractive
tourist cities in Asia.
25
2020)
Arrivals
up-scale tourists.
4.5
4
2.5
2
1.5
Arrivals (mm)
3.5
0.5
0
2010
2015
2020
Diversification of Tourism
Tourism products will be diversified with special
emphasis on eco-tourism. Adventure tours (safaris,
jungle tours, mountain trekking) will be provided,
tapping the tourism potential of the natural
Year
Underwater
9000
Earnings (US$mn)
8000
exploration,
aquatic
adventures
7000
6000
5000
4000
3000
2000
1000
0
2010
2015
2020
Year
26
Minneriya National Park in the North Central Province of Sri Lanka, where herds of elephants can be seen by the
water tank.
27
tourism
New Destination Promotion
Implementation of flagship infrastructure projects
600000
500000
400000
undertaken.
300000
200000
Trincomalee,
100000
Galle,
0
2011-2013
2014-2016
2017-2020
Time Period
Public
Private
Kalpitiya,
Mullaitivu
and
Negombo,
Hambantota.
Dedduwa,
With
the
undertaken.
28
29
academic programmes.
services.
Simultaneously,
the
government
will
extend
undertaken.
Attraction
Sri Lanka has a very high degree of species diversity
bio-diversity
management
and
conservation.
skills.
30
Sri Lankas wildlife sanctuaries enjoy the worlds highest density of Leopards
31
areas.
development.
* Strengthening the DWCs skills, which will enable
them to manage protected areas effectively.
* Improving wild life research which will contribute
towards effective management decisions.
management.
of
optimum
protected
area
opportunities
to
facilitate
ecotourism
development activities.
New safari parks, dry zone botanical gardens and
zoological gardens will be established to meet the
increasing demand for public recreational facilities.
Construction of a new safari park at Ridiyagama in
Hambantota and the establishment of Mirijjawila
dry zone botanical garden have already commenced.
Initial steps have been taken to establish a new zoo
at Pinnawala/ Wagolla in an 800 acre extent of land.
32
The waters off Sri Lanka are home to a diversity of marine life
33
Activities
Build positive perception globally through
comprehensive market promotion campaigns
Promote agro-tourism
Promote community-based tourism
Focus on new markets such as America, East
Asia, Middle East, Eastern Europe and Australasia
Establish a state-of-the-art information centre
Focus on new markets
34
Mirissa is located on the South coast of Sri Lanka and is one of the best locations to see the whales at play. This
underwater image was captured by Andrew Sutton.
35
36
M i n i s t r y o f E c o n o m i c D e v e l o p me n t
Contents
1.0 Introduction 4 | 2.0 Key objectives 4 | 3.0 Strategies involved 4 | 3. 1 Creating an environment conducive
for tourism 6 | 3.1.1 Policy framework to support investors and the industry 6 | 3.1.2 Improvements to the
regulatory framework 6 | 3.1.3 A conducive taxation strategy for tourism 6 | 3.1.4 Development guidelines 8 |
3.1.5 Infrastructure to meet the industry requirements 8 | 3.1.6 Transport solutions 10 | 3.1.7 Product
development and supporting SME sector 10 | 3.1.8 Human resources requirements of the industry 11 |
3.2 Attracting quality tourists to the country 12 | 3.2.1 The opportunity 12 | 3.2.2 Sri Lanka tourist arrivals
targets 12 | 3.2.3 Visit 2011 campaign 14 | 3.2.4 Using the web as a powerful communication media 18 |
3.2.5 International marketing promotions 20 | 3.3 Ensuring that departing tourists are happy 21 |
3.4 Improving the domestic tourism 21 | 3.5 Contributing towards improving the global image of Sri Lanka 22 |
4.0 Development policy framework of Government 24 |