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[XX Project] Analysis Report on Call Drop Problems

INTERNAL

[XX Project] Analysis Report on Call Drop Problems


XX Department

2015-07-06

Related tools are already available for supporting the data required for this analysis report.
Presently a call drop analysis tool of Phase II is under development. This tool of Phase II covers
almost all the analysis data. To improve the data processing efficiency, you are advised to use the
call drop analysis tool of Phase II to analyze data. If you find that this tool fails in processing a
certain item, use other tools such as PRS and feed back the problem and requirement so that the
call drop analysis tool can be improved continuously. In addition, those who are responsible for
exporting analysis reports must be capable of analyzing the data, because the tool provides only
data analysis to improve efficiency, and the conclusion of the analysis must be provided by the
analyzers.
Other tools: the parameter check tool, the RF channel check tool, and the CHR analysis tool.

1 Problem Description
1.1 Background Information
Give a brief description of the background information of the current project, including the
project name, project scale, networking mode (IP networking or microwave transmission), and
major events in earlier stages.
The project of Portugal Telecom (PT) in Portugal involves the swapping of all 2G sites in the
south of Portugal, including Lisbon. Most of the 2G sites use devices from Motorola, and some of
the sites use devices from Alcatel. The swapping type is Non Like to Like.
The project scale: 11 sets of BSC6900 + M2000 + PRS + NASTAR + CME. The number of BTSs
is 2409. For indoor macro BTSs, BTS3900L is used for swapping of the original network devices.
For outdoor macro BTSs, the mode of DBS3900 + AMP30 (DC or AC) is used. For outdoor micro
BTSs, the mode of BTS3900E + APM30 (AC) is used.
The call drop rate of three BSCs (BPI11, BPI12, and BBHR5) in the urban area of Lisbon does not
meet the requirement, and the PT required that this problem must be resolved before December 6.
In the call drop analysis this time, engineers focused on BBHR5. According to the field engineers,
the frequencies of BBHR5 were replanned on November 9. As a result, the call drop rate increased
by 0.02%0.03%, including the call drop rate in subway scenarios.

1.2 Overview
Give a brief description of the related data such as the current problem, the target call drop rate,
and the call drop rate of the live network in one week.
BBHR5

Targets

1107

1108

1109

1110

1111

1112

1113

1114

1115

CDR (%)

0.76

0.86

0.81

0.87

0.83

0.82

0.64

0.63

0.92

0.83

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1.3 Version Information


Provide the version information of the live network, including versions of the BSC and BTS. If
multiple versions are involved, specify the versions clearly. If version upgrade is involved, specify
versions before and after the upgrade, and the upgrade time.
BSC version: V900R012ENGC01SPH516
BTS version: 3900 - BTS3000V100R012C00SPC048
BTS version: 3900E - BTS3000V100R008C12SPC018

2 Execution of Required Actions


Provide the results from execution of required actions, including necessary deliverables,
troubleshooting results, and current difficulties.
Checklist of
Required Actions
for Call Drops

State

Identify call drop


causes by
analyzing
performance data
and CHRs

Ongoing

Check RF channels
for main and
diversity faults,
cross connections,
and interference

Ongoing

Check for device


faults and alarms

Ongoing

Check all
parameters

Ongoing

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Time

Engineer
name

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Results

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[XX Project] Analysis Report on Call Drop Problems

Check for BTS or


BSC version
differences and
parameter
differences

Ongoing

Check the
parameters of the
devices from other
vendors in the
boundaries of the
areas served by the
devices from other
vendors

Ongoing

Analyze
neighboring
relationships (for
newly deployed
sites and areas
where Huawei
devices are
interconnected to
devices from other
vendors)

Ongoing

Check network
coverage

Ongoing

Analyze changes in
traffic and KPIs in
special-purpose
scenarios
(networks
supporting GSM900
and DCS1800 and
configured with coBCCH)

Ongoing

Check CS and PS
services (their
proportions and
changes)

Ongoing

Analyze
frequencies after
network expansion,
deployment, or
reconstruction

Ongoing

Check for abrupt


events such as
charging policy
changes, weather
changes, and mass
gatherings

Ongoing

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[XX Project] Analysis Report on Call Drop Problems

Analyze the longterm traffic trends


due to seasonal
changes and
subscriber number
increase
Analyze complaints
and call drops
caused by other
causes by
analyzing CHRs

INTERNAL

Ongoing

Ongoing

3 Detailed Analysis of Required Actions


3.1 Required Action 1 - Determining the Scope of the Call Drop
Problem and Analyzing the Call Drop Causes

3.1.1

Determining the Scope of the Call Drop Problem

Determining the scope of the call drop problem refers to determining whether a call drop occurs
on the entire network or in TOP cells. If such a problem involves network changes such as
swapping or upgrade, provide the data before and after such a network change for data
comparison to filter out relative TOP cells and absolute TOP cells. If such a problem does not
involve any network change, that is, no swapping or upgrade is performed, filter out absolute
TOP cells.
Cell type

CM33

K3013A

CDR

PAA3

GSM900

189

8440

2.24%

MMP1

GSM900

177

4078

4.34%

CDIV2

GSM900

169

2331

7.25%

AMEI1

GSM900

134

3635

3.69%

TOJ3

GSM900

131

2743

4.78%

TGRIT2

GSM900

130

2175

5.98%

MRA1

GSM900

127

3983

3.19%

CAMO1

GSM900

125

693

18.04%

EPM1

GSM900

118

1412

8.36%

BUR3

GSM900

118

5064

2.33%

TELE2

GSM900

114

483

23.60%

CHAMS3

GSM900

113

3342

3.38%

MMR1

GSM900

112

958

11.69%

LUS1

GSM900

106

1369

7.74%

AFL3

GSM900

105

1322

7.94%

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QFLR2

GSM900

103

1902

5.42%

MMR2

GSM900

101

3172

3.18%

EPM1D

DCS1800

95

2098

4.53%

TELE2D

DCS1800

93

2655

3.50%

MCM2

GSM900

87

3449

2.52%

QFLR3

GSM900

85

1538

5.53%

ARNN3

GSM900

82

1818

4.51%

ZAMC3

GSM900

82

3542

2.32%

SISS2

GSM900

81

800

10.13%

OLB1

GSM900

80

3966

2.02%

VNE2

GSM900

78

3273

2.38%

BUR1

GSM900

77

1140

6.75%

QDI2

GSM900

74

2082

3.55%

XXIO2

GSM900

73

745

9.80%

MILH3

GSM900

73

2424

3.01%

MILH1

GSM900

71

1247

5.69%

ODI1

GSM900

71

1515

4.69%

CMBE2

GSM900

71

1865

3.81%

BOA3

GSM900

71

2217

3.20%

GNRG1

GSM900

70

3453

2.03%

AMA1

GSM900

70

3673

1.91%

GRR2

GSM900

68

3227

2.11%

GALI1

GSM900

67

2172

3.08%

QVZ2

GSM900

66

3432

1.92%

GRR1

GSM900

65

1789

3.63%

MRTS3D

DCS1800

65

2591

2.51%

BOA1

GSM900

64

1728

3.70%

CEC1

GSM900

64

1739

3.68%

ZAM2

GSM900

63

1818

3.47%

CDRS1

GSM900

62

420

14.76%

GALI2

GSM900

59

1811

3.26%

ARNN1

GSM900

57

997

5.72%

TES2

GSM900

56

1588

3.53%

MILH2

GSM900

55

1106

4.97%

BEN3

GSM900

55

2013

2.73%

AVU3

GSM900

55

2902

1.90%

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MUSG2

GSM900

54

1153

4.68%

PSA1

GSM900

53

1824

2.91%

AFCE3

GSM900

53

2770

1.91%

RBL1

GSM900

52

1503

3.46%

TOJ1

GSM900

51

1465

3.48%

MMP3

GSM900

51

1589

3.21%

FRI2

GSM900

51

2096

2.43%

FNV2

GSM900

50

2386

2.10%

QDI1

GSM900

50

2454

2.04%

LOR2

GSM900

49

2201

2.23%

LUM3

GSM900

48

742

6.47%

AMOT1

GSM900

48

1166

4.12%

CAR2

GSM900

47

931

5.05%

PDRN2

GSM900

47

2309

2.04%

Collect the traffic statistics on November 14. BBHR5 provides 715 cells in total. Take the
intersection of 20% cells with the highest call drop rate and 20% cells with the highest number of
call drops, that is, totally 65 cells to locate the TOP cells where call drop occurs. For details, see
the preceding table. Because the data of original network is unavailable, whether the 65 cells are
also TOP cells on the original network cannot be confirmed. However, calculation shows that if
the call drop rate of the 65 cells meets the requirement, the call drops of the whole BSC will
decrease by 20%, and the call drop rate of the whole network will decrease from 0.92% to 0.74%.
Therefore, the call drop problem is caused by call drops in TOP cells in GSM900 areas.

3.1.2

Analyzing the Call Drop Causes

Analyze the causes for call drops. If network changes such as swapping or upgrade are involved,
provide the data before such changes for comparison. If the original network is not a Huawei
network, analyze the cause values of the original network.
According to the following table, the stable call drops on the wireless interfaces account for
80.63% of the total call drops, and handover call drops account for 17.31%.

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CM33

CM33C

97.94%

CM330

80.63%

CM3300

CM3301

CM3302

CM331

2.06%

CM332

CM333

CM334

CM335

2015-7-6

17.31%

0.10%

0.34%

1.35%

0.27%

INTERNAL

41.73%

38.78%

0.13%

H3027Ca

0.00%

H3028Ca

0.00%

H3127Ca

12.61%

H3128Ca

3.10%

H3327Ca

1.25%

H3328Ca

0.34%

M312

0.09%

M322

0.01%

M313

0.32%

M323

0.02%

M314

1.17%

M324

0.18%

M315

0.26%

M325

0.01%

Huawei Confidential

M3100A

32.83%

M3100B

0.00%

M3100C

0.06%

M3200A

8.83%

M3200B

0.00%

M3200C

0.00%

M3101A

29.83%

M3101B

0.01%

M3101C

0.00%

M3101D

0.00%

M3101E

0.00%

M3201A

8.92%

M3201B

0.01%

M3201C

0.00%

M3201D

0.00%

M3201E

0.00%

M3102

0.10%

M3202

0.03%

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According to the causes for call drops on wireless interfaces, call drops on wireless interfaces
caused by the uplink Rx level and the downlink Rx quality account for the highest proportion,
which are 31.03% and 27.27% separately.

0.46%

M3030A:TCH TA
M3030B:TCH

29.69%

M3030C:TCH

3.47%

M3030D:TCH

11.57%

M3030H:TCH

2.52%

M3030I:TCH

27.05%

M3030J:TCH
M3030K:TCH

3.1.3

8.20%
17.03%

Summary

Draw conclusions according to the determination of the scope of call drop problem and the
analysis of the causes.
After filtering, 65 cells are selected as the TOP cells where call drop occurs. However, because the
data of the original network is unavailable, it is impossible to determine whether the call drop rate
of the 65 cells is high all the time or is deteriorated due to the swapping. If the call drop rate is
deteriorated after the swapping, the problem lies in the TOP cells. The call drop rate of the whole
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network can meet the requirement if the call drop rate of the TOP cells is optimized and reduced to
0.76%. If the call drop rate of these TOP cells is also high on the original network, focus on
resolving the problem on the entire network. According to the causes for call drops, downlink
interference accounts for a large proportion.
Requirement: The field engineers must provide the traffic statistics of BBHR5 on the original
network and compare the differences between the live network and the original network to
confirm whether the problem lies in the TOP cells.

3.2 Required Action 2 - Checking RF Channels

3.2.1

Checking the Difference Between the Main and Diversity Levels

Provide a deliverable on the check result of the difference between the main and diversity levels
and the related support data. Explain the check result of cells with a large difference between the
main and diversity levels. In addition, analyze the relationship between the cells with a large
difference between the main and diversity levels and the TOP cells, and determine whether the
cells with a large difference between the main and diversity levels are TOP cells. Handle the
difference between the main and diversity levels of TOP cells in precedence.

According to the deliverable on RF channel check fed back by the field engineers, four cells of the
BBHR5 have a large difference between the main and diversity levels. The problem with two of
the four cells is confirmed and resolved, while the problem with the other two cells still is not
resolved and needs further check.
Collect the data on November 14 and test the difference between the main and diversity levels by
referring to the traffic statistics fed back by field engineers. The test result is as follows:

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(
).xlsx

TOP

MCM2

TOP

MMP1

TOP

MCM2

TOP

MMP1

TOP

MMP3

TOP

MRA1

TOP

ODI1

TOP

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Check shows that many cells have a large difference between the main and diversity levels. In
particular, emphasis must be laid on onsite check of the TOP cells with a large difference between
the main and diversity levels.

3.2.2

Checking Intermodulation

Determine whether obvious uplink interference exists according to the interference band data. If
the uplink interference exists, provide the intermodulation check result. Determine whether the
intermodulation exists. If the intermodulation exists, provide the check result.
The deliverables do not contain any record on intermodulation check of the BBHR5.

3.2.3

Reverse Cell Connection

Check reverse cell connection, and troubleshoot the cells with the call drop problem based on the
check results of related tools. Provide the check result of cells with the problem, and analyze the
relationship between the reversely connected cells and the TOP cells. Resolve problems of the
TOP cells in precedence.
The deliverables do not contain any record on reverse cell connection of the BBHR5.

3.2.4

Uplink Interference Band

Export the uplink interference analysis data. Provide the proportion of uplink interference bands
4 and 5 and the proportion of uplink interference bands 3, 4, and 5. Check the cells with obvious
interference and provide the deliverable on the interference check result and handling results of
the cells with interference. In addition, analyze the relationship between the cells with interference
and the TOP cells. Resolve the interference problem of the TOP cells in precedence.
According to the high proportion of interference bands 4 and 5 in cells XXI3 and MRA1, possibly
uplink interference exists. Emphasis must be laid on check of the cells that have a high proportion
of interference bands 3, 4, and 5 and are confirmed to be TOP cells, as listed in the following
table.
: : : :
1
2
3
4

:5

:45

:345

TOP

XXI3

0.00%

0.00%

76.66%

23.34%

0.00%

23.34%

100.00%

#N/A

XXI2

2.77%

0.15%

95.09%

1.98%

0.00%

1.98%

97.07%

#N/A

XXI4

0.77%

13.95%

84.84%

0.43%

0.00%

0.43%

85.28%

#N/A

SAMNT1

33.65%

33.19%

32.97%

0.19%

0.00%

0.19%

33.16%

#N/A

MRA1

48.35%

20.37%

13.66%

17.62%

0.00%

17.62%

31.28%

TOP

AFCE2

54.11%

19.64%

26.03%

0.21%

0.00%

0.21%

26.25%

#N/A

ARNN3

35.86%

41.45%

22.64%

0.04%

0.00%

0.04%

22.69%

TOP

LSHIN1

14.99%

65.39%

19.61%

0.01%

0.00%

0.01%

19.62%

#N/A

PAA2

37.84%

43.00%

19.16%

0.01%

0.00%

0.01%

19.17%

#N/A

BOA2

40.72%

41.48%

17.80%

0.01%

0.00%

0.01%

17.80%

#N/A

AMA1

39.89%

43.43%

16.67%

0.00%

0.00%

0.00%

16.67%

TOP

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MCM3

38.92%

44.64%

16.43%

0.01%

0.00%

0.01%

16.44%

#N/A

BOAE2

50.28%

33.43%

16.18%

0.10%

0.00%

0.10%

16.28%

#N/A

QCO2

45.46%

38.40%

16.07%

0.08%

0.00%

0.08%

16.15%

#N/A

AVU3

46.90%

37.58%

15.48%

0.04%

0.00%

0.04%

15.52%

TOP

TES3

40.38%

44.70%

14.91%

0.00%

0.00%

0.00%

14.91%

#N/A

LUM3

47.71%

37.77%

14.33%

0.19%

0.00%

0.19%

14.52%

TOP

GNRG1

44.57%

40.95%

14.44%

0.04%

0.00%

0.04%

14.48%

TOP

ODV1

41.82%

43.76%

14.42%

0.00%

0.00%

0.00%

14.42%

#N/A

MRTS3

33.26%

52.55%

12.86%

1.32%

0.00%

1.32%

14.18%

#N/A

AMA2

43.92%

43.05%

13.02%

0.01%

0.00%

0.01%

13.03%

#N/A

UAMO3

56.46%

30.63%

12.90%

0.01%

0.00%

0.01%

12.91%

#N/A

ELU26

6.82%

80.48%

11.36%

1.34%

0.01%

1.34%

12.70%

#N/A

UAMO2

50.63%

36.82%

12.52%

0.02%

0.00%

0.02%

12.55%

#N/A

ABEJ1

79.60%

20.32%

0.07%

0.00%

0.00%

0.00%

12.13%

#N/A

SISS3

35.02%

53.85%

11.12%

0.01%

0.00%

0.01%

11.13%

#N/A

PAA3

37.28%

52.12%

10.60%

0.00%

0.00%

0.00%

10.60%

TOP

3.2.5

Uplink/Downlink Balance

Provide the check result of uplink/downlink balance and the result of handling the cells with such
a problem. In addition, analyze the relationship between the cells with the uplink/downlink
balance problem and the TOP cells. Resolve the uplink/downlink unbalance problem of the TOP
cells in precedence.
According to the data analysis of uplink/downlink balance levels on November 14, cells listed in
the following table have a high proportion of uplink/downlink balance level 1 and level 2 (that is,
over 15%). Therefore, the uplink/downlink unbalance exists (that is, weak downlink or strong
uplink). Troubleshoot the TOP cells with uplink/downlink unbalance problems in precedence.

:11

:12

TOP

MRA2

0.16%

91.84%

GSM900

#N/A

MMP2

0.08%

88.03%

GSM900

#N/A

MLU2

0.06%

83.37%

GSM900

#N/A

MRO3

0.08%

81.60%

GSM900

#N/A

MRO1

0.10%

79.88%

GSM900

#N/A

MCM1

0.19%

79.02%

GSM900

#N/A

MCM3

0.13%

77.52%

GSM900

#N/A

MRA1

0.20%

63.59%

GSM900

TOP

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MCU1

0.21%

63.23%

GSM900

#N/A

MCU2

0.15%

58.69%

GSM900

#N/A

MMP1

0.33%

58.05%

GSM900

TOP

MALM2

0.13%

54.79%

GSM900

#N/A

MRO2

0.26%

39.59%

GSM900

#N/A

SISS1

0.78%

20.17%

GSM900

#N/A

ABL1D

0.14%

18.88%

DCS1800

#N/A

CAR3D

0.07%

18.30%

DCS1800

#N/A

MLU1

0.21%

17.43%

GSM900

#N/A

GALI1D

0.09%

17.23%

DCS1800

#N/A

ZAM1

0.14%

15.38%

GSM900

#N/A

AVU3D

0.07%

15.21%

DCS1800

#N/A

ELU2D4

0.22%

15.18%

DCS1800

#N/A

3.2.6

Summary

Draw conclusions according to the related data analysis of required action 2.


The large difference between the main and diversity levels based on traffic statistics may differ
greatly from the deliverable fed back by field engineers. If there is a large difference between the
main and diversity levels on the live network, check for the cause. If no deliverable is generated
from the preceding required action, reconfirm whether the preceding problems occur.
Troubleshoot the TOP cells with these problems in precedence.
Requirement: Feed back related check deliverables and conclusions. Provide related explanation if
the preceding problems do not occur.

3.3 Required Action 3 - Checking Device Faults and Alarms

3.3.1

Checking Alarms

Provide the alarm information of the faulty BSC and the related alarm handling results. Check
whether there are any alarms that have significant influence on call drops, and analyze the
relationship between the alarms and the cells with call drops. Handle the alarms of cells with a
high call drop rate in time.

2 (+
+)

per two
week

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According to the deliverable fed back by field engineers, no alarm is generated. Provide
explanation if the preceding problems do not occur.

3.3.2

Checking Device Faults

Provide the information about faults (service interruption and out-of-service) of the faulty BSC
and the related fault handling results. In addition, analyze the relationship between the device
faults and the cells with call drops. Handle device faults of cells with a high call drop rate in
precedence.

3.3.3

Summary

Draw conclusions based on the alarms and check results of device faults.

3.4 Required Action 4 - Checking Parameters (All Parameters)

3.4.1

Checking Parameters on the B Side

Provide the check result of all parameters on the B side. Check the parameters based on the
parameter check theme. Provide reasons for improper parameters and modify the improper
parameters if no proper reasons are given.
Due to the difference between the live network and the original network, many parameters fail to
meet the requirement. According to the deliverables fed back by the field engineers, the following
parameter check result is provided.
Parameter
Name

Baseline Range

Current
Values

PASS

Not
PASS

Edge HO
AdjCell
Watch Time

6.0

[2..8]

1(1605),6(
17308)

17308

1605

Edge HO
AdjCell
Valid Time

4.0

[2..8]

1(1605),4(
17308)

17308

1605

No Dl
Mr.HO
Allowed

NO

NO

NO(712),Y
ES(8)

712

Cell Reselect
Temporary
Offset

0.0

0.0

0(704),2(2)
,3(14)

704

16

Cell Reselect
Penalty Time

0.0

""

0(693),1(1
4),31(13)

720

31 0

Allow
Dynamic
Shutdown of
TRX

NO

NO

NO(2527),
YES(3)

2527

NO

BBHR5.x
lsx

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According to the latest MML configuration files of the BBHR5 from the field engineers, import
the files into the PFMStudio to check all parameters. A fault occurs, and no result is exported.
Reconfirmation is required later.

3.4.2

Checking Parameters on the N Side

Provide the result of check for parameter on the N side, and confirm and check the parameters
based on the parameter check theme. For the parameters that affect call drops, give the reason for
parameter settings. If no proper reasons are available, change the values of these parameters to
the recommended values.

3.4.3

Summary

Modify improper parameters based on the parameter check result and draw conclusions.
The field engineers provide the latest MML configuration files, another parameter check will be
performed later. Feed back the information in red boxes in the following figure to generate
parameter baselines for parameter check.

3.5 Required Action 5 - Checking Versions (BSC/BTS Version


Differences and Parameter Differences)

3.5.1

Analyzing BSC Version Differences

Confirm whether there are any influences from the version differences or the known problems of
the current version according to the released warnings, announcements, and release notes. Take
the released avoidance measures to avoid factors such as known differences.
BSC version: V900R012ENGC01SPH516

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BTS Version Differences

Confirm whether there are any influences from the version differences or the known problems of
the current version according to the released warnings, announcements, and release notes. Take
the released avoidance measures to avoid factors such as known differences.
BTS version: 3900 - BTS3000V100R012C00SPC033
3900E - BTS3000V100R008C12SPC018
The BTS version was upgraded on November 15.
BTS version: 3900 - BTS3000V100R012C00SPC048
3900E - BTS3000V100R008C12SPC018

3.5.3

Summary

Draw conclusions based on the version differences of the BSC and BTS.

3.6 Required Action 6 - Checking the Parameters of the Other


Vendors' Devices in the Boundaries of Huawei and Other
Vendors' Devices

3.6.1

Checking the Parameters of the Other Vendors' Devices in the


Boundaries of Huawei and Other Vendors' Devices

For problems involving the boundaries of Huawei and other vendors' devices, check whether there
are any call drops caused by abnormal traffic distribution (such as improper reselection, and
handover) due to improper parameter settings of the devices from other vendors. If the parameter
settings are improper, provide a list of the improper parameters, results from the customer's
modifications, and handling results.
Checklist of
Required Actions
for Call Drops

State

Time

Check the
parameters of the
devices from
other vendors in
the boundaries of
the areas served
by the devices
from other
vendors

Ongoing

Engineer
name

Results

Determination of the check cannot be made because no deliverable is provided.

3.6.2

Summary

Draw conclusions based on the check results of the parameters of other vendors' devices.

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3.7 Required Action 7 - Analyzing Neighboring Relationships (For


Newly Deployed Sites and Areas Where Huawei Devices are
Interconnected to Devices from Other Vendors)

3.7.1

Handover Analysis

Provide the analysis of the related data such as the handover success rate, and the proportion of
handover reason types. Determine whether the handover is proper according to the data, analyze
the data of TOP cells, and resolve the handover problems of the TOP cells with such a problem in
precedence. If such a problem involves network changes such as swapping or upgrade, provide
the data before and after such a network change.
The intra-BSC outgoing cell handover success rate is 98.80%, and the inter-BSC outgoing cell
handover success rate is 96.48%.

BSC

1183506

4.15%

3.14%

4321146

15.16%

3.27%

157880

0.55%

0.69%

5316138

18.65%

0.30%

58220

0.20%

6.55%

15859055

55.62%

0.46%

52822

0.19%

0.77%

OM

1303

0.00%

8.44%

1562171

5.48%

4.47%

BSC

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77074

6.24%

11.21%

243049

19.69%

7.08%

6147

0.50%

1.59%

140862

11.41%

1.25%

6560

0.53%

9.68%

668674

54.18%

1.25%

OM

55

0.00%

18.18%

91888

7.45%

7.42%

3.7.2

Analyzing Neighboring Relationships

Analyze the reasonableness of neighboring relationships by referring to the neighboring cell


optimization theme. Optimize the missing and redundant neighboring cells, and provide the check
results, the deliverable on handling results, and handling results. If such a problem involves
network changes such as swapping or upgrade, provide the data before and after such a network
change.
Field engineers are advised to use the Nastar for checking and analyzing neighboring cells.

3.7.3

Summary

Draw conclusions according to the handover analysis and the check results of neighboring cells.
From the proportion of handovers, handovers caused by poor uplink and downlink quality
accounts for a large proportion, causing a high handover failure rate. Determine whether the
settings of the handover parameters are proper.

3.8 Required Action 8 - Checking Network Coverage (Power


Matching)

3.8.1

Power Matching

If such a problem involves network changes such as swapping or upgrade, provide the data before
and after such a network change. For a swapped network, provide the power matching data and
actual site test data. A sufficient number of sampling points in the site test must be provided,
which depends upon the number of cells to be swapped. Ensure that the power of the live network
matches that of the original network.
According to communications with the field engineers in an exchange conference, the cells of the
BBHR5 have changed significantly. The number of TRXs increases from 20,000 on the original
network to the 24, 000 on the live network. Because more BTSs have been added to the network
for capacity expansion, the planned coverage changes significantly. As a result, the power
matching between the live network and the original network cannot be determined.

3.8.2

Two-Dimensional Distribution of Level Quality

Analyze the uplink/downlink coverage and determine whether the problem of obvious weak
coverage occurs according to the two-dimensional distribution data. In addition to
troubleshooting the whole network, focus on checking whether a high proportion of low Rx levels
exists in the TOP cells. If such a problem involves network changes such as swapping or upgrade,
provide the data before and after such a network change.
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Two-dimensional distribution of level quality on the whole network


The following table lists the two-dimensional distribution of uplink level quality. The distribution
of uplink levels is proper.
UL

RxLev
0

RxLev
1

RxLev
2

RxLev
3

RxLev
4

RxLev
5

RxLev
6

RxLev
7

RxQual0 1.94%

4.92%

11.03
%

19.19
%

22.79
%

15.18
%

8.10%

7.55%

90.70
%

RxQual1 0.33%

0.49%

0.56%

0.40%

0.20%

0.07%

0.02%

0.01%

2.10%

RxQual2 0.39%

0.52%

0.52%

0.34%

0.16%

0.06%

0.02%

0.02%

2.04%

RxQual3 0.48%

0.54%

0.48%

0.34%

0.22%

0.12%

0.06%

0.05%

2.30%

RxQual4 0.48%

0.39%

0.26%

0.14%

0.08%

0.04%

0.02%

0.02%

1.45%

RxQual5 0.40%

0.21%

0.11%

0.05%

0.03%

0.01%

0.01%

0.01%

0.83%

RxQual6 0.24%

0.09%

0.05%

0.03%

0.02%

0.01%

0.00%

0.00%

0.44%

RxQual7 0.12%

0.02%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.15%

4.38%

7.20%

13.01
%

20.50
%

23.51
%

15.49
%

8.24%

7.67%

The following table lists the two-dimensional distribution of downlink level quality. The
distribution of downlink levels shows that the proportion of level 7 (RxLev7) is high, which
matches the bad HQI on the downlink. In such a case, the power can be decreased to a proper
level.
DL

RxLev
0

RxLev
1

RxLev
2

RxLev
3

RxLev
4

RxLev
5

RxLev
6

RxLev
7

RxQual0 0.35%

1.76%

4.81%

9.01%

14.67
%

16.54
%

14.76
%

27.31
%

89.21
%

RxQual1 0.10%

0.21%

0.32%

0.40%

0.41%

0.34%

0.22%

0.20%

2.20%

RxQual2 0.13%

0.22%

0.32%

0.39%

0.39%

0.31%

0.19%

0.17%

2.13%

RxQual3 0.17%

0.25%

0.34%

0.40%

0.39%

0.29%

0.17%

0.13%

2.13%

RxQual4 0.20%

0.23%

0.31%

0.35%

0.32%

0.22%

0.12%

0.09%

1.84%

RxQual5 0.22%

0.20%

0.25%

0.27%

0.23%

0.15%

0.08%

0.06%

1.45%

RxQual6 0.17%

0.12%

0.14%

0.14%

0.11%

0.06%

0.03%

0.02%

0.77%

RxQual7 0.06%

0.04%

0.05%

0.05%

0.04%

0.02%

0.01%

0.00%

0.28%

1.39%

3.05%

6.54%

11.00
%

16.55
%

17.93
%

15.58
%

27.97
%

RxLev
6

RxLev
7

Two-dimensional distribution of level quality in DCS1800 cells


UL
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0

RxLev
1

RxLev
2

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3

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RxQual0 2.84%

6.22%

13.34
%

22.00
%

23.80
%

14.32
%

6.60%

4.40%

93.52
%

RxQual1 0.37%

0.34%

0.31%

0.20%

0.09%

0.03%

0.01%

0.00%

1.34%

RxQual2 0.41%

0.34%

0.28%

0.18%

0.09%

0.03%

0.01%

0.01%

1.36%

RxQual3 0.48%

0.34%

0.29%

0.26%

0.19%

0.10%

0.04%

0.03%

1.72%

RxQual4 0.43%

0.21%

0.15%

0.10%

0.07%

0.03%

0.02%

0.02%

1.04%

RxQual5 0.32%

0.10%

0.06%

0.04%

0.02%

0.01%

0.00%

0.00%

0.56%

RxQual6 0.20%

0.06%

0.03%

0.02%

0.01%

0.00%

0.00%

0.00%

0.33%

RxQual7 0.11%

0.01%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.13%

5.18%

7.62%

14.47
%

22.79
%

24.26
%

14.52
%

6.69%

4.46%

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The distribution of uplink levels in the DCS1800 cells is proper.


DL

RxLev
0

RxLev
1

RxLev
2

RxLev
3

RxLev
4

RxLev
5

RxLev
6

RxLev
7

RxQual0 0.16%

1.02%

3.43%

7.88%

14.96
%

18.53
%

17.22
%

29.58
%

92.78
%

RxQual1 0.04%

0.11%

0.18%

0.28%

0.33%

0.30%

0.21%

0.21%

1.66%

RxQual2 0.05%

0.11%

0.18%

0.27%

0.32%

0.28%

0.19%

0.18%

1.58%

RxQual3 0.07%

0.11%

0.19%

0.27%

0.29%

0.24%

0.15%

0.12%

1.43%

RxQual4 0.08%

0.10%

0.16%

0.23%

0.24%

0.18%

0.11%

0.09%

1.18%

RxQual5 0.07%

0.08%

0.13%

0.16%

0.16%

0.12%

0.07%

0.07%

0.87%

RxQual6 0.05%

0.04%

0.07%

0.08%

0.07%

0.04%

0.02%

0.02%

0.38%

RxQual7 0.02%

0.02%

0.02%

0.03%

0.02%

0.01%

0.01%

0.00%

0.13%

0.54%

1.59%

4.36%

9.19%

16.39
%

19.71
%

17.97
%

30.25
%

The distribution of downlink levels in the DCS1800 cells indicates that the proportion of level 7
(that is, RxLev7) on the downlink is 30.25%. Therefore, the power can be decreased to a proper
level to reduce the interference.
Two-dimensional distribution of level quality in GSM900 cells
UL

RxLev
0

RxLev
1

RxLev
2

RxLev
3

RxLev
4

RxLev
5

RxLev
6

RxLev
7

RxQual0 1.46%

4.22%

9.79%

17.69
%

22.25
%

15.64
%

8.90%

9.24%

89.19
%

RxQual1 0.31%

0.57%

0.69%

0.51%

0.26%

0.10%

0.03%

0.02%

2.50%

RxQual2 0.37%

0.62%

0.65%

0.42%

0.20%

0.08%

0.03%

0.03%

2.40%

RxQual3 0.49%

0.66%

0.58%

0.38%

0.24%

0.13%

0.06%

0.07%

2.61%

RxQual4 0.51%

0.49%

0.32%

0.17%

0.09%

0.04%

0.02%

0.03%

1.67%

RxQual5 0.43%

0.27%

0.14%

0.06%

0.03%

0.02%

0.01%

0.01%

0.97%

RxQual6 0.26%

0.11%

0.06%

0.03%

0.02%

0.01%

0.00%

0.00%

0.50%

RxQual7 0.13%

0.02%

0.01%

0.00%

0.00%

0.00%

0.00%

0.00%

0.16%

3.96%

6.97%

12.23
%

19.26
%

23.11
%

16.01
%

9.07%

9.40%

RxLev
6

RxLev
7

The distribution of uplink levels in the GSM900 cells is proper.


DL

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0

RxLev
1

RxLev
2

RxLev
3

RxLev
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RxQual0 0.45%

2.16%

5.55%

9.62%

14.51
%

15.47
%

13.45
%

26.09
%

87.29
%

RxQual1 0.13%

0.27%

0.39%

0.46%

0.45%

0.36%

0.23%

0.20%

2.49%

RxQual2 0.16%

0.29%

0.39%

0.45%

0.43%

0.33%

0.20%

0.16%

2.42%

RxQual3 0.22%

0.32%

0.43%

0.47%

0.44%

0.31%

0.18%

0.13%

2.50%

RxQual4 0.26%

0.31%

0.39%

0.41%

0.36%

0.24%

0.13%

0.09%

2.19%

RxQual5 0.29%

0.26%

0.31%

0.32%

0.27%

0.16%

0.08%

0.06%

1.76%

RxQual6 0.23%

0.16%

0.18%

0.17%

0.13%

0.07%

0.03%

0.02%

0.98%

RxQual7 0.09%

0.06%

0.07%

0.06%

0.05%

0.02%

0.01%

0.01%

0.36%

1.84%

3.83%

7.71%

11.97
%

16.64
%

16.97
%

14.30
%

26.75
%

The distribution of downlink levels in the GSM900 cells indicates that the proportion of level 7
(that is, RxLev7) on the downlink is 26.75%. Therefore, the power can be decreased to a proper
level to reduce the interference.

3.8.3

Summary

Draw conclusions according to the power matching and level analysis results.
The two-dimensional distribution of level quality shows that the proportion of level 7 (that is,
RxLev7) on the downlink is high. Therefore, the downlink transmit power can be decreased to a
proper level.

3.9 Required Action 9 Analyzing Changes in Traffic and KPIs in


Special Scenarios (GSM 900MHz/DSC 1800 MHz and
CoBCCH)
The dual-band network and CoBCCH networking are involved. Analyze according to the actual
live network conditions.
The live network is a dual-band network. The following table lists the number of GSM900 cells
and DCS1800 cells supported by the BBHR5.
GSM900

497

DCS1800

223

3.9.1

Traffic

Provide traffic sharing conditions on the dual-band network or in CoBCCH networking mode.
Determine whether traffic unbalance exists according to the proportion of TRXs and traffic on
different bands. Analyze the traffic in the TOP cells to check whether traffic unbalance exists in
the TOP cells. If such a problem involves network changes such as swapping or upgrade, provide
the data of traffic distribution on different bands before and after such a network change.

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The following figure shows the traffic of GSM900 cells and DCS1800 cells.

3.9.2

Call Drop Rate

Provide the distribution of call drop rate on the dual-band network or in CoBCCH networking
mode. Check whether the call drop rate differs greatly on different bands and whether there is a
large space for adjusting traffic sharing. If such a problem involves network changes such as
swapping or upgrade, provide the data of call drop rate on different bands before and after such a
network change.
The following figure shows the call drop rate of GSM900 cells and DCS1800 cells.

The call drop rate of DCS1800 cells is lower than the required value, and the call drop rate of
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GSM 900 cells differs significantly from the required value.

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The relationship between traffic and call drop rate shows that the call drop rate deteriorates with
the increase of traffic, especially in the GSM900 cells. Move part of the traffic in the GSM900
cells to the DCS1800 cells to improve the overall call drop rate.

3.9.3

HQI

Provide the HQI distribution on the dual-band network or in CoBCCH networking mode. Check
whether the HQI differs significantly on different bands, whether the HQI is relatively poor on the
GSM900 band, and whether traffic can be moved to the DCS1800 band. If such a problem
involves network changes such as swapping or upgrade, provide the HQI data on different bands
before and after such a network change.
In terms of the whole network, the downlink HQI is poor. The poor downlink quality is one of the
causes for call drops, and this type of call drops account for a high proportion of all call drops.

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The HQI in DCS1800 cells is much better than that in GSM900 cells, and the call drop rate in
DCS1800 cells is lower than that in GSM900 cells. Therefore, HQI improvement can improve the
call drop rate to some extent.

3.9.4

Analyzing the Call Drop Causes

Provide the distribution of call drop causes on the dual-band network or in CoBCCH networking
mode. Determine whether the call drop causes on different bands are consistent and whether
inconsistent call drop causes on different bands require different optimization methods.

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The following table lists the causes for call drops in DCS1800 cells.

0.16%

M3030A:TCH TA
M3030B:TCH

44.66%

M3030C:TCH

0.58%

M3030D:TCH

14.11%

M3030H:TCH

1.62%

M3030I:TCH

13.39%

M3030J:TCH
M3030K:TCH

5.10%
20.38%

The following table lists the causes for call drops in GSM900 cells.

M3030A:TCH TA

0.57%

M3030B:TCH

24.25%

M3030C:TCH

4.52%

M3030D:TCH

10.65%

M3030H:TCH

2.85%

M3030I:TCH

32.02%

M3030J:TCH

9.33%
15.82%

M3030K:TCH

Call drops caused by the uplink level in DCS1800 cells account for the highest proportion. Call
drops in GSM900 cells are mainly caused by the uplink level and downlink quality. Therefore, it is
an urgent task to improve the HQI in GSM900 cells and reduce the intra-network interferences.

3.9.5

Summary

Draw conclusions according to the analysis of data on different bands on the dual-band network
or in CoBCCH networking mode and the comparison of differences before and after network
changes such as swapping or upgrade.
The conclusion drawn from the data analysis is that the HQI in DCS1800 cells is much better than
that in GSM900 cells and the call drop rate in DCS1800 cells is lower than that in GSM900 cells.
You are advised to move part of the traffic in the GSM900 cells to the DCS1800 cells to improve
the HQI and the call drop rate in the GSM900 cells.

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3.10 Required Action 10 - Checking CS and PS Services (Their


Proportions and Changes)

3.10.1

CS Service

Provide the relationship between the CS service traffic and call drop, and analyze the impact of
intra-network interference on call drops caused by the CS service according to the trend. If such a
problem involves network changes such as swapping or upgrade, provide the data before and
after such a network change.

3.10.2

PS Service

Provide the relationship between the number of signaling channels occupied by the PS service
and the call drop. Analyze the impact of intra-network interference on call drops caused by the PS
service. Determine whether the impact caused by the PS service can be reduced by decreasing the
signaling channels occupied by the PS service or applying the interference-reducing feature of the
PS service. If such a problem involves network changes such as swapping or upgrade, provide the
changes of the traffic and the number of signaling channels occupied by the PS service before and
after such a network change.

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Full Rate Traffic and Half Rate Traffic

Provide the differences between the full rate traffic and the half rate traffic, and analyze the
proportion of half rate traffic. If such a problem involves network changes such as swapping or
upgrade, provide the proportion change of full rate traffic and half rate traffic before and after
such a network change.

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3.10.4

Call Drop Rate of Full Rate Traffic and Call Drop Rate of Half
Rate Traffic
Provide the differences between the call drop rate of the full rate traffic and that of the half rate
traffic. For a network with heavy traffic, determine whether the impact of interference caused by
the occupation of signaling channels can be reduced by increasing the half rate traffic.

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The call drop rate of half rate traffic is better than that of the full rate traffic. The proportion of
half rate traffic in the DCS1800 cells is higher than that in the GSM900 cells. You can increase the
proportion of half rate traffic in the GSM900 cells to reduce intra-network interference and call
drops.

3.10.5

Summary

According to the comparison of CS and PS traffic before and after network changes, analyze
whether problems are caused by the increase of traffic, whether the traffic distribution is proper,
whether the traffic sharing can be adjusted, whether the impact of PS service on the CS service is
obvious, and whether the impact caused by the PS service can be controlled. Draw conclusions
based on the related data.
A conclusion drawn from the data analysis is that the call drop rate of the half rate traffic is better
than that of the full rate traffic. The PS service is closely related to the call drop rate. You can
increase the proportion of half rate traffic and enable the PS downlink DTX function to reduce the
intra-network interference and improve the call drop rate.

3.11 Required Action 11 Analyzing Frequencies After Network


Expansion, Deployment, and Reconstruction

3.11.1

Analyzing Frequencies

Provide the data of network frequency changes. For a network with changes such as newly
deployed or swapped network, check whether the use of frequencies has changed, and provide the
change data and influence analysis. In addition, use related tools such as Nastar to check whether
proper frequencies are used and whether obvious co-channel and adjacent channel interference
exists.
According to communications with the field engineers, more BTSs have been added to the
network for capacity expansion, the number of TRXs increases from 20,000 on the original
network to the 24, 000 on the live network. The network bandwidth is not increased, but the
number of TRXs increases by 20%. As a result, the reuse of network frequencies is higher, posing
high interference risks. Therefore, the KPIs are affected to some extent.
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3.11.2

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Summary

Provide influences of frequency change and improper frequency reuse and draw conclusions
according to frequency analysis results.

3.12 Required Action 12 Checking for Abrupt Events (Charging


Policy Changes, Weather Changes, and Mass Gatherings)

3.12.1

Analyzing Abrupt Events

Collect related information about abrupt events. For abrupt events such as charging policy
changes, weather changes, and mass gatherings, collect the information about the influence scope
and possible influenced counters, provide proper analysis of influences brought by such events,
and communicate in time with customers.
No influences have been brought by abrupt events.

3.12.2

Summary

Draw conclusions according to the analysis of influences brought by abrupt events.

3.13 Required Action 13 - Analyzing the Long-Term Traffic Trends


Due to Seasonal Changes and Subscriber Number Increase

3.13.1

Long-Term Traffic Trends

When long-term trend changes (such as swapping) cause the failure of a network in meeting the
requirement or the fluctuation of long-term counters of the inventory network, collect the
information about the trend of long-term counters in the past years. Then determine whether the
problem is caused by natural change rules such as seasonal changes to avoid failure in meeting
requirements due to influences from regular fluctuations such as seasonal changes. Provide
comparative analysis of the long-term counter trend, and analyze the impact of the long-term
counter trend on the current counters.
Because the data of the original network is unavailable, the seasonal traffic change trend of cells in
the BBHR5 cannot be determined. However, according to the email from a field engineer, the
traffic in Lisbon increases significantly in December. Section 3.9.2 "Call Drop Rate" indicates that
the call drop rate increases with the traffic. Therefore, there is a high risk on meeting the
requirement for the call drop rate.

3.13.2

Summary

Draw conclusions according to the data comparison of the long-term counter trend.

3.14 Required Action 14 - Checking for Complaints and Call Drops


Due to Other Causes by Analyzing CHRs

3.14.1

Analyzing Call Drops Due to Other Causes

Provide analysis of CHRs to check whether abnormal call drops occur, such as obvious call drops
not on wireless interfaces or abrupt call drops, and whether a high call drop rate occurs in some
subscribers or mobile stations.
No related data is fed back and the related data is to be supplemented.

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Summary

Draw conclusions according to the analysis result of CHRs.

4 Current Conclusion
Draw conclusions according to the analysis and summary of the required actions. Provide
conclusive opinions such as the current possible problem, the measures that can be taken, other
required troubleshooting methods, and the required data support.
According to the preceding analysis, the following conclusions are drawn:
1.

Emphasis must be laid on the TOP cells, because obvious problems occur in the TOP cells.

2.

Problems persist after performing required actions such as channel or parameter check.
Emphasis must be laid on checking TOP cells with the call drop problem.

3.

You must confirm whether the handover parameters are properly configured, and adjust the
parameters if necessary.

4.

The downlink transmit power can be decreased to a proper level to increase the downlink
HQI.

5.

Traffic between the DCS1800 cells and the GSM900 cells can be adjusted. You can move
part of the traffic from the DCS1800 cells to the GSM900 cells to improve the call drop rate.

6.

The proportion of half rate traffic can be increased and the PS downlink DTX function can be
enabled to improve the call drop rate.

Requirements for feedback


1.

Feed back the traffic statistics of the original network for comparing the differences between
the original network and the live network to determine the optimization method.

2.

Feed back the deliverables on channel troubleshooting and the troubleshooting results of
located problems, and provide conclusive descriptions on required actions that fail in locating
any problems.

3.

Feed back the basic cell information used to generate parameter baselines.

4.

Feed back the long-term traffic trend and the benchmark generation rules for evaluating the
risks on meeting requirements.

5 Monitoring Optimization Measures


Monitor the application time, application scope, and application effect of every optimization
measure. In addition, provide a comparison report on the application of a measure, including
analysis of counter changes before and after application of the measure, gain analysis, and
analysis of other influences.

Repeat SA/FA

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PS DTX

T305T308

CS

10

BSC

11

12

13

MR

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