EMPLOYEE SATISFACTION ASSESSMENT FORM

Department:
Period under Review:
From: Jan-07 to June-07
Please give appropriate rating to the following

CRITERIA DESCRIPTION
1-Quality Conscious :
We are encouraged to evaluate & improve system and procedures regularly with analytical
1.1
approach.
1.2

Our management gives the priority to quality.

2-Customer Focus :
2.1. Customer complaints are handled effectively.
2.2. Products are produced as per customers specification.
2.3. We are aware of our internal customers needs & meet them to their satisfaction.
3-Cost Consciousness :
3.1. Organisation monitors cost reduction and waste elimination measurement systems.
3.2.
4-Safety and Environment :
4.1. We maintain safety norms & Standards
4.2. We regular monitor our industrys impact on environment
5-Innovation and Rising :
5.1. We are encouraged to experiment with new methods & take risks.
5.2. Management appreciates and recognize innovations/Continual improvements.
5.3. Mistakes are treated with understanding & we are helped to learn from it.
6-Communications :
6.1. We get clarification and feedback promptly from our superiors.
6.2. Information is freely accessible and rapidly by management.
7-Decision Making:
7.1. Important decisions are made taking into account a wide variety of prospective.
7.2. Decisions are made quickly and within time frame.
7.3. We have a sense of involvement in the decision making process.
7.4. Decision making authority to delegated down the level.
8-Performance Management System:
8.1. We have clear and Specified goals in my dept/Team.
8.2. I fully aware of my Job Profile and Key Result Areas.
We have Clear and Effective performance appraisal system to measure individual
8.3.
performance & Potential with career development.
9-Personal Challenge :
9.1. I have challenging Work, Job Profile, Goals and Objectives.
9.2. I enjoy my work & the challenges it provides.
9.3. Many learning opportunities are provided by the company.
10-Organisation Vision
10.1. We have clear and compelling vision for our company.
10.2. Our day to day activities are in tune with Long terms Vision.
10.3. Trainings are being provided on Company Vision and New Implement Systems.
11-Oraganisation Image :
11.1. Organisation is contributing to the social and Environmental Needs.

1
Not
Sat
isfi
ed

2
Ne
utr
al

3
Rare
ly
Sati
sfied

4
S
ati
sfi
ed

5
High
ly
Sati
sfied

Remarks

RATING

(Tick as Applicable)

11.2. Organisation has a reputation of being fair and Just.

12-Employee Development :
12.1. We got training for the necessary changing and Enhance the Competency.
12.2. Our HR & Personnel Policies facilitate people development.
12.3. There are lot of Employee Development programs are being provided.
12.4. I see a bright future with this oragnisation.
13-Working Environment :
13.1. We have a stress free work environment.
13.2. Im fully satisfied with present working Environment.
13.3. Company Continuously finds ways to improve our working conditions.
14-Oraganisation/Employee Care :
14.1. Our HOD/Seniors approaches in case of mistake.
14.2. Superiors take an active interest in getting to know personal interaction.
14.3. I feel valued by the company
Employees get counselled from respective concern person for any grievance from time to
time.
15-Welfare, Motivation and Empowerment :
15.1. Im fully satisfied with company welfare, Motivation and Empowerment Policy.
14.4.

15.2. I get recognition of my initiative work.

15.3. There are lot of
16-Openess and Transparency :
16.1. I feel free to share my view with my Seniors and HOD.
16.2. My superiors/HODs clearly communicate our goals and Strategies.
17-Team Work :
17.1. There is very good Cooperation among all departments employees.
17.2. Team Work is recognised and rewarded in our organisation.
18-Autority and Responsibility :
18.1. I have enough authority to carryout my responsibilities.
18.2. There is clear and effective system to review Job Description and Job Analysis.
2.0

Please Answer the following:

2.1

Are you aware of your departmental

Objective? If yes, name at least two of
them.

2.2

What are your Major responsibilities?

2.3
2.4

2.5

Why is your work important?

What are major achievement of your
department in last year?

Do you think there is scope of

improvement in your efficiency? If yes,
How?

2.6

How much do you rate your efficiency

a scale of 0-100?

What are strengths of Company ?

2.7
2.8

What are shortcoming of

Organisation?

2.9

What should we do to make this

organisation World class IT
enabled ?

2.10

How we can satisfy our customer as

well as employees?

Signature:
Designation

Name:
Date:

NOTE: 1) If space available in comments above is not sufficient, separate sheet may be used.
2) In case, you dont want to mention your name, designation etc, please Leave it blank. Only fill up your department in case in case
you are filling up the rest of the details.