Over 30 years of progressive and diversified intelligence/security experience. Highly accomplished and
detail-oriented professional with vast experience leading security/loss prevention teams, investigations,
and programs in domestic and international environments. Experienced in Asset Protection Management,
Strategic Planning, Administration, and Crisis Action Management. Proven change management skills in
training, motivating, and coaching teams to exceed organizational objectives. Strong business
qualifications with an impressive track record of major accomplishments. Demonstrated experience
initiating cost containment strategies resulting in significant savings in corporate security operations.
Bilingual and uniquely experienced managing cultural diversity. Certified Protection Professional (CPP),
Certified Fraud Examiner (CFE), and Certified in Homeland Security (CHS).
CORE COMPETENCIES
Visionary Leader
Change Management
Security/Loss Prevention
Project/Program Management
Strategic Planning
Training and Development
Technology Integration
Policies and Procedures
Cost Containment
PROFESSIONAL EXPERIENCE
Major US Financial Institution
Vice President & Chief Security Officer, San Juan, Puerto Rico
Responsible for the direction, management, coordination, and oversight of the security/loss
prevention programs for the largest Hispanic financial institution in the United States.
Provides physical security, loss prevention, security technology integration, and investigative
support for over 230 bank branch offices and facilities in Puerto Rico and the US Virgin Islands.
Provides security operational support to Popular Inc subsidiaries in Puerto Rico, Latin America and
the Caribbean Basin.
Directly formulates programs, executes and reviews the $12.5 million budget/resources (a total of
twelve separate fund sites) for a 40-employee Asset Protection Division.
Key Achievements:
Reorganized the existing Corporate Security Division and rewrote the Corporate Security
Program to streamline business processes which reduced operational costs by 60 percent.
Integrated new security technology which increased the cost effectiveness of security programs
with a projected savings of $80,000.00 per year.
Founder and director of the Puerto Rico Financial Crimes Task Force which fully integrated local
and federal law enforcement agencies with the Puerto Rico Bankers Association to combat
financial fraud resulting in a 25% drop in fraud cases.
Guest lecturer on security related topics at local universities and international security forums.
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Provided security/loss prevention consulting services for the top corporations in Puerto Rico.
Supervised and managed confidential investigations in civil/criminal matters to include
background, fraud, embezzlement, robbery, and theft.
Directed investigative surveillance and executive protection operations.
Key Achievements:
Conducted successful vulnerability/risk assessments which identified major security issues and
implemented measures that reduced potential major monetary losses for corporate clients.
Directed detailed investigations for corporate clients which successfully identified sources of
internal theft/embezzlement.
Managed the loss prevention program for 24 retail stores and a distribution center.
Planned and conducted detailed loss prevention investigations and monthly store audits.
Key Achievements:
Prevented or recovered retail losses amounting to over $75,000 dollars in one year.
Developed a comprehensive loss prevention training program that reduced shoplifting by 30%.
Maintained a 100% store audit compliance rate.
MILITARY EXPERIENCE
UNITED STATES ARMY
Military Intelligence, Special Forces Commissioned Officer (Honorably Discharged)
June 1980 to September 1994
Held diverse positions of increasing responsibility as an Intelligence Analyst, Instructor, Special Agent,
Staff Officer, and Commander in strategic military units while on active duty. These positions required
strategic planning and management skills in administration, training, logistics, operations, transportation,
facilities management, and public relations in the United States, Latin America, and the Caribbean Basin.
EDUCATION
University of Phoenix, San Juan, Puerto Rico
MBA in Global Management and Human Resources, 2003
University of Puerto Rico, San Juan, Puerto Rico
BA in Business Administration, 1980