CABLE OPERATOR MANAGEMENT SYSTEM

CHAPTER I
1. INTRODUCTION
Cable Operator Management System is integrated and automation software for cable
operators. Cable operators will distribute TV channels to their customers for that they charge
some money monthly. To maintain their customers and number of users this software provides
automation. In this system they can main their staff members details and their customer details.
By using this system they can divide their areas macro parts to micro parts. By using this system
they can meet their business requirements. Cable Operators once they divided their areas into
micro parts then they can assign their staff members to take care about their micro part areas. An
extensive study of existing system was carried out. There is an existing system available in
branch. The system is run manually. It is difficult to run efficiently by man power, and difficult to
respond every user within short period. Thus we came to know the essential need to make it
automated
To automate entire operations of the Cable Operator to maintain their customers list and
collections. In this system they can maintain their staff members details and their customer
details. By using this system they can divide their areas macro parts to micro parts. By using this
system they can meet their business requirements. Cable Operators once they divided their areas
into micro parts then they can assign their staff members to take care about their micro part
areas.
They reports were generated for the month of collections, expenses, pending amount, complaints
area wise and date wise, month wise.
To maintain entire operations of the cable operator to be Automated.
To maintain entire operations of the cable operator to be automated.
The current system is interactive with the database provides efforts can be made so that
the system can adopt the available database features of a new site.

1.1 ABOUT THE PROJECT

Cable Operator Management System is integrated and automation software for cable
operators. Cable operators will distribute TV channels to their customers for that they charge
some money monthly. To maintain their customers and number of users this software provides
automation. In this system they can main their staff members details and their customer details.
By using this system they can divide their areas macro parts to micro parts. By using this system
they can meet their business requirements. Cable Operators once they divided their areas into
micro parts then they can assign their staff members to take care about their micro part areas.
Cable operators they can maintain their staff members like collection boys, helpers
and technicians. All the collection boys will have user id and password. At the end of the
everyday they will login to the system they will feed their collection details and remarks.

MODULES
MASTERS :
The information specified in the Master is regarded static, in the sense that it is Permanent or
non-changing or stable. The updates are infrequent and may be regarded as permanently stored in
the Database. The Master Group has functionality to View / Change.
The master pages will have access to administrator only.
Area Master -- Cable Operators they will divide their areas macro parts to micro parts like
huge area will be divided in to small areas, divisions. In this module admin will add areas and
code numbers.
Employee Master -- Admin will add the staff and will provide the privileges as per the staff
designation. All the staff members cannot access all the modules. He can add or delete the staff
accounts.
Customer Master -- Admin will add the new customers those who come in their areas and take
new connection. Admin can add or delete the customers and they can view the entire customers
list in area wise.
Monthly Charges -- Admin will add or modify the monthly charges depends on the areas. Some
areas they will charge more and some areas less depends on the channels they provide.

TRANSACTION:
Transactions deal with dynamic or transient data.
Transactions do not affect the MASTER Data.
The TRANSACTION Group of functionality is as follows:
Collection Screen -- In this module Cable operators will generate the monthly wise collection
statement for their particular areas and customer wise. They can generate the date to date
collection statements. Staff wise collection statements and area wise statements will generate by
using this module.
Customer Status Customer can take connection and remove connection due to various reasons
at any point of time. Once is disconnected we make him inactive .We can change customer status
any point of time.

REPORTS MODULE
In this module we can generate the various reports to keep track of the revenue, customer
statistics area wise, month wise, during the days and year wise etc.,

Area List
Employee List
Customer List
Collections Area wise
Total Collections
Collections between Dates
Customer A/c
List of Assets

1.2 ABOUT THE ORAGNIZATION

Manju Cable Vision Pvt. Ltd. is a leading Multi System Operator (MSO) in
Eastern India started operations in November 2002 with an aim to serve the entire
city of Tirupur with the best quality Cable Television experience.
Manju Cable Vision Pvt. Ltd is situated at Tirupur, and working total number
of employers at 30 members serving to more than 10, 000 households in the tirupur
and avinashi.
After serving a greater part of Coimbatore, Manju Cable Vision Pvt. Ltd is
now proliferated to the entire city of t
irupur with 3 rural of Head ends and 12 Analog Head ends covering more than 300
KM Fibre Optic Network.
Manju Cable Vision Pvt. Ltd currently provides more than 300 channels
with high quality picture and sound to its subscribers. We are the first MSO in
Coimbatore to provide itemized bills to our customer. This in turn proves the
strength of our Technological Infrastructure and skill of our employees.

2. PROBLEM DEFINITIONS AND SYSTEM ANALYSIS

2.1 PROBLEM DEFINITION & DESCRIPTION
Cable Operator Management System is integrated and automation software for cable
operators. Cable operators will distribute TV channels to their customers for that they charge
some money monthly.
To maintain their customers and number of users this software provides automation. In this
system they can main their staff members details and their customer details. By using this
system they can divide their areas macro parts to micro parts. By using this system they can meet
their business requirements. Cable Operators once they divided their areas into micro parts then
they can assign their staff members to take care about their micro part areas.

2.2 ANALYSIS OF EXISTING SYSTEM

An extensive study of existing system was carried out. There is an existing system
available in branch. The system is run manually .It is difficult to run efficiently by man power,
and difficult to respond every user within short period. Thus we came to know the essential need
to make it automated.
DISADVANTAGES
At present there is a manual system used to maintain all customer details.

It is complicated to manage payment and pending details.

We can't work fast in the manually system.

In the Manually System do not provide the data security.

It is a time Consuming system.

Reports Generation is very though.

2.3 PROPOSED SYSTEM

To Automate entire operations of the Cable Operator to maintain their customers list and
collections. In this system they can maintain their staff members details and their customer
details. By using this system they can divide their areas macro parts to micro parts. By using this
system they can meet their business requirements. Cable Operators once they divided their areas
into micro parts then they can assign their staff members to take care about their micro part
areas.
By using this system they can know about their equipments located on which areas. They
reports were generated for the month of collections, expenses, pending amount, complaints area
wise and date wise, month wise.
ADVANTAGES
In our system very easy to maintain all customer details.

It very easily manages the payment and pending details.

We can work fast in the system.

Here we provide the data security.

Less time consuming.

Reports Generation is very easy.

3. SYSTEM SPECIFICATION
3.1 HARDWARE CONFIGURATION
Processor

Pentium IV 1.6 GHZ

Memory

2 GB DDR3 RAM

Hard Disk

160 GB

Monitor

LG 17

Mouse

Logitech

Keyboard

Logitech Multimedia

Printers

Laser Printer

3.2 SOFTWARE SPECIFICATION

Operating System

: Windows 7

Front End

: VB

Back End

: MS ACCESS