MSC-S, M-MGw KPI, IP/MPLS KPI Monitoring on an hourly/ daily/ weekly/ monthly ba

sis
Analysis of trends monitored above and report on variation and its effect
Follow-up on pending issues until resolution
Daily/weekly/monthly/quarterly/ad-hoc reporting of CS & PS nodes.
Monitoring, troubleshooting, analysis, escalations and resolution of issues on C
S & PS nodes in timely fashion.
Test, Evaluate and Integrate new CS & PS capacity features/ functionality/nodes/
upgrades/ technologies including BSC R12, BSS 09A, MSC/BC 14.1, HLR R12.1, M-MG
w R5.1, SGSN-MME 2009B, GGSN 2009B, SASN R6, IP/MPLS (CISCO CRS-1, CISCO ASR 5xx
x, etc), Mobile-PBN 6.1 (Juniper M10i, Redback , Black Diamond, etc) IS 3.1, etc
but not limited to these mentioned.
Network dimensioning, optimization and auditing: Node utilization < 70%, Node co
ngestion = 0; Node availability > 99%; Node Accessibility > 99%, Drop Call Rate
< 1%, Handover Success Rate > 98%, CSSR > 98%, C7 load-LSSL <30%, HSSL <50%, M3U
A <80%, based on ITU-T, 3GPP, 3GPP2 standards, CP Loads < 60%, CP utilization <
70%, Packet Loss = 0; PS Accessibility > 98%; GSN Utilization < 30%, etc., based
on ITU-T, 3GPP, 3GPP2 standards, etc.
Plan and integration 99% of all new nodes before due date; Plan all connectivity
to network elements by coordinating with Vendor/Supplier for complete HLD/ LLD
Planning/ Solution documentation based on vendor/client presentations & discussi
ons, at least 1 week prior to Work Oder (WO) submission; Plan & document all int
egration plans by submission of connectivity WO at least, 1 week prior to implem
entation target.
Technical support to implementation and operations.
Traffic engineering and dimensioning models.
CS/PS Core health checks
HW/SW status, license management, etc.
Streamlining and improving processes, procedures and routines of execution.
Timely and accurate KPI reporting.
Partner KPI audit and exclusion governance, with vendor neutrality for calculati
ng every KPI, for enabling benchmarking.
Regulator QoS parameter compliance.
Competition benchmarking & service comparison as well as improvement recommendat
ions.
Recommendations for Network Quality improvement features.
Feedback to planning function for fine-tuning based on KPI analysis and customer
feedback.
Maximum availability of Network services in the most cost and time efficient man
ner.
Enhanced engagement level of strategic partners and vendors
Enhanced employee engagement, satisfaction and professional development of direc
t report
Enabling AOP achievement through customer delight, reduced churn, optimised rewa
rds to partners & payout control.
KEY STRENGTHS
Capable of performing Core Network System configuration, integration and commiss
ioning of Mobile Soft switch (MSC) and Media Gateway (UMG).
Preparation and implementation of full integration procedures of Core Network (M
SC, MGW, HLR) with access network and transmission through effective procedure m
anagement and data negotiation including troubleshooting.
Troubleshooting of call related problems, translation and routing for call proce
ssing on Huawei MSC and MGW.
Analysis of Signalling protocol messages (MAP, INAP, SCCP, TCAP, ISUP) and solvi
ng related problems as well as providing second line engineering support for del
ivery and maintenance engineers.

Analyze the customer s existing systems, needs and requirements to provide the nec
essary solution.
Fault handling and troubleshooting.