Definition
Violance is The Health and Safety Executives definition of work-related violence is:
any incident in which a person is abused, threatened or assaulted in
circumstances relating to their work.
Verbal abuse and threats are the most common types of incident. Physical attacks are
comparatively rare.
The first type is external occupational violence this is usually associated with robbery
or other crime. It usually occurs in retail, hospitality, security, cash handling, health, policing,
finance and banking industries.
2)
The second type is service-related violence which is associated with providing services
to a: client, customer, patient or inmate. It usually occurs in hospitality, retail, health, aged care,
disability, prisons, juvenile justice, policing, youth services, education, and enforcement of local
laws.
3)
The third type is worker-to-worker violence, where the source of violence is another
worker. For further information, see Appendix 2. For information on bullying and workplace
harassment see Code of Practice Preventing and Responding to Bullying
at Work.
4)
The fourth type is relationship violence which is where interpersonal disputes, not
associated with the workplace or services provided, occur in the workplace. This type of violence
is not usually work-related
Consultation
Consultation is an essential part of the risk management approach to preventing violence
at work. A person who conducts a business or undertaking must consult with, so far as is
reasonably practicable, health and safety representatives (HSRs), health and safety committees
and workers on health and safety issues.
CONCLUSION
Violence at work can occur in any industry, but it more commonly occurs in industries
and occupations where people interact with others. Violence at work can cause Physical and
psychological injuries and has caused the death of workers and others. It can also impose costs
on industry and the community through increased workers Compensation and insurance
premiums.