Part A
Year
Q1
Dec-14
Explain any 3 managerial skills needed by managers Elaborate any 3 advantages of functional structure in Identify any 4 reasons delegations
according to Robert Katz.
organizations.
organizations.
Q2
Jun-14
Elaborate any
organizations.
Dec-13
Jun-13
Explain any 4 major principles of Fayol's 14 Universal Identify any 4 traits of leadership that differentiate Explain any 4 factors that typically cause communication Identify the 3 needs according to David Mc Clelland's
Discuss any 4 advantages of planning.
Principles of Management
leaders from non-leaders.
breakdown in organizations.
Three Needs Theory of motivation.
importance
of
management
and
in
non
Q3
advantages
or
organic
essential
in
Q5
between
strategic
of
between
strategic
according
Q4
is
leaders
an
faced
by
managers
in
Jan-13
Define standing plan and describe any THREE (3) types Explain any THREE (3) types of traditional
of standing plan.
contemporary organizational structures.
Jun-12
Jan-12
Apr-11
Define motivation and explain any THREE (3) challenges Explain the FOUR (4) leadership styles under the House's Define coordination and explain any THREE (3) problems Explain the System Approach and Contingency Approach Explain FOUR (4) advantages
to motivation of employees in today's organizations.
Path Goal Model of leadership.
in achieving effective coordination in an organization.
in management.
Structure organization.
Oct-10
Apr-10
Define controlling and explain any THREE (3) reasons for Explain any FOUR (4) challenges faced by today's Explain
any
FOUR
(4)
barriers
using the control function.
managers in managing an organization.
communication in an organization.
Oct-09
Explain how formal communication takes place in and Explain any FOUR (4) traits of a leader that distinguishes
Explain the THREE (3) types of task interdependence
Explain Theory X and Theory Y introduced by McGregor.
around the organization.
leaders from non- leaders.
among organizational units in an organization.
Part B
Year
Q1
Q2
Q4
Jun-14
With reference to the Path Goal Theory, identify the 4 Describe any 4 differences between mechanistic and Elaborate any 4 challenges in implementing the control Explain any 4 ways to encourage ethical conduct among
leadership styles developed by Robert House.
organic systems or organizations.
system in organizations.
the managers in an organization.
Dec-13
Elaborate any 6 principles of henri Fayol's 14 Principles Explain the 5 leadership styles based on the Managerial
State any 5 ways an organization can departmentalize.
of Management.
Grid Model by Blake and Mouton.
Jun-13
transformational Elaborate any 4 reasons that support the importance of Identify any 4 factors that affect ethical and unethical
effective communication in an organization.
behaviour in the organization.
flow
Explain on the EIGHT (8) steps of the rational decision b) According to psychologist, Abraham Maslow, within Explain
any
FOUR
(4)
differences
between
making process
every human being exists a hierarchy of FIVE (5) types transformational leader and a transactional leader.
of needs. Elaborate the hierarchy of needs theory with
examples.
of
having
Matrix
Dec-14
of
to
Jan-13
significance
(3)
Identify and explain the two types of decision making. Define globalization and explain any THREE (3) effects of
Give examples for each type.
globalization to organizations.
Q3
4
THREE
Q5
Jan-12
Apr-11
Oct-10
Apr-10
a) Explain any
bureaucracy.
FOUR
(4)
major
characteristics
disadvantages
b)
Explain
Fayol's
Management.
14
Universal
Principles
"Simply telling managers and other employees to be a) Explain any FOUR (4) sources of power accruing to a
a) Differentiate between strategic and operational plans. good will not work. Both research evidence and practical leader in an organization.
experiences tell us that words must be supported by
b) With reference to PEST Analysis, explain the factors action." With reference to the above statement, explain b) Identify the TWO (2) contingencies of House's Path
of
that influence the management of an organization.
any FOUR (4) ways to encourage ethical conduct among Goal Model and explain how they contribute towards
the managers in an organization.
effective leadership styles.
of
a) Explain the FOUR (4) steps in a decision making a) Explain any FOUR (4) characteristics that differentiate "Present and future managers need to be aware of how
process.
Mechanistic Structure and Organic Structure.
things are changing in the world around them" (Kreitner,
2009). Based on the above statement, discuss the FOUR
of
b) Differentiate Programmed and Non- Programmed b) Explain the FOUR (4) factors affecting the (4) dimensions of the social environment that create
decision.
organizational structure.
challenges to management.