I.
Appraisal interview
1. How to handle a defensive subordinate?
- Recognize that defensive behavior is normal
- Never attack a persons defenses.
- Postpone action
- Recognize your own limitations.
2.
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II.
Career Development
Keep the door open. Always remind people that if they have any questions or
concerns, you're ready and willing to listen
Take an interest in your employees
Don't mix positive and negative feedback
Listen. Listen to what your employees and coworkers have to say
Clarify what you're hearing
Ask questions.
Embracing Egalitarianism
Treat everyone equally
Treat your employees well.
http://www.wikihow.com/Be-a-Good-Manager