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Training Catalogue

2015

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ABOUT ASTELLIA
Astellia is a leading provider of network and subscriber intelligence enabling mobile
operators to drive customer experience and business performance.
Astellias vendor-independent real-time monitoring and troubleshooting solution covers end-toend 2G, 3G and 4G from radio access to core network.
Astellias scalable products and expert services address the needs of operators full value
chain: CEM, network performance, customer care, marketing and commercial.
Leveraging its experience gained through 5,000 audits carried out globally and its partnership
with more than 200 operators, Astellia brings service providers actionable mobile intelligence
designed to deliver first class services, improve network performance and maximize revenues.
Headquartered in France, Astellia has a worldwide presence with offices in Brazil, Canada,
India, Lebanon, Russia, Singapore, South Africa, Spain and USA.

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NETWORK & SUBSCRIBER INTELLIGENCE

Nova is Astellias real-time monitoring and troubleshooting solution for multi-vendor and multitechnology mobile networks (2G, 3G, 4G). Nova brings unique network and subscriber
intelligence to improve customer experience and mobile operators' business performance,
optimize end-to-end network performance, service quality and enhance subscriber satisfaction
(Net Promoter Score).
Nova provides operators with capabilities to detect, correlate, analyze, report and troubleshoot
issues related to network performance, handset behavior and subscriber usage.
Nova meets Operations & Engineering's requirements, but also those of Customer Service,
Marketing & Commercial teams.

NETWORK OPS
& ENGINEERING

CUSTOMER
SERVICE

Optimize E2E network QoS with


independent & reliable metrics
Reduce CAPEX & OPEX

Handle complaints efficiently


Reduce churn risk
Increase customer satisfaction

MARKETING

CUSTOMER
VALUE

Create offers adapted


to customers usage
Increase revenues

COMMERCIAL
Increase HVC revenues
Manage SLAs
Value your customers

Astellias solution also offers a wide range of associated services such as audits (CEM,
performance, revenue assurance, fraud detection...), product customization to ensure the
solution fits operators processes and decision paths as well as training sessions.

Analysis Query,
KPI and dashboards
customization

CUSTOMIZATION

CONSULTING
SERVICES

Assessment with
recommendations
(CEM, performance,
swap, )

SYSTEM
ADMINISTRATION

Astellia solution
administration
outsourcing

MONITORING
SOLUTION
Skill transfer:
Analysis methodology,
2G, 3G, 4G technologies

TRAINING

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ASTELLIA TRAINING CENTER


Astellia provides year round training opportunities, either at customer premises or at Astellias
offices. This allows customers employees to gain the knowledge and skills required for their
particular area of expertise. They can choose from a wide range of training courses and
formats:

TELECOM TRAINING
In the fast-paced telecom industry good knowledge of the specificities of wireless
network technologies is an important competitive advantage. Telecom Trainings
provide trainees with a clear understanding of the latest developments in mobile
technologies. As Astellias instructors spend the major part of their time carrying out
consulting services, their classes are illustrated with real customer case studies from
over the world.
These telecom trainings are addressing the following topics:
-

2G, 3G,4G technologies

Radio, Access, Core networks

Signalling, User Plane, Protocols

Objectives:
Update knowledge and skills on mobile network technology evolutions

PRODUCT TRAINING
Astellia provides tailor made methods to leverage use of the entire Nova suite for both
Astellias solution administrators and users. Courses combine lectures, customer
case-studies and practical exercises for trainees to leave with the knowledge they
need to accelerate adoption, lower administration costs and impact business
results. Thanks to these product trainings operators will maximize their Nova solution
investment.
Product trainings focus on:
-

Product description: user interface, feature, menu navigation...

Product usage: optimization methodology, tricks & tips, dashboard & metrics
creation...

Objectives:
Take full advantage of the Astellia solution
This document provides the list of generic telecom & product training sessions as well as a
brief summary of their contents. Customized training sessions can be defined to fit perfectly
specific needs.

For more information, please contact us!


Email: training@astellia.com
Tel: +33 299 048 060

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Table of contents
Telecom Training ................................................................................................................. 7
LTE/EPC Overview ......................................................................................................................................... 8
LTE Radio Interface ........................................................................................................................................ 9
LTE Radio Optimization ............................................................................................................................... 10
LTE/EPC Signalling & Protocols ................................................................................................................. 11
UMTS Overview ............................................................................................................................................ 12
UMTS Radio Optimization ........................................................................................................................... 13
UMTS Signalling & Protocols ...................................................................................................................... 14
GPRS Signalling & Protocols ...................................................................................................................... 15
GSM Signalling & Protocols ........................................................................................................................ 16
Introduction to mobile networks .................................................................................................................. 17

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User Training ..................................................................................................................... 18


Nova Customer Analytics............................................................................................................................. 19
Nova Care ...................................................................................................................................................... 20
Nova EPC ....................................................................................................................................................... 21
Nova Usage Analytics .................................................................................................................................. 22
Nova Core CS................................................................................................................................................ 23
Nova UMTS.................................................................................................................................................... 24
Nova RAN Optimizer .................................................................................................................................. 245
Nova Explorer ................................................................................................................................................ 26
Nova Alerter ................................................................................................................................................... 27
Roaming RAN ................................................................................................................................................ 28
Packet Service Monitoring ........................................................................................................................... 29
Cigale Core CS.............................................................................................................................................. 30
Cigale GSM .................................................................................................................................................... 31
Cigale GPRS.................................................................................................................................................. 32
Cigale Iu.......................................................................................................................................................... 33
Cigale Iub ....................................................................................................................................................... 34
Cigale Abis ..................................................................................................................................................... 35
Cigale eUTRAN ............................................................................................................................................. 36
T&A User ........................................................................................................................................................ 37
VIP Care User................................................................................................................................................ 38

Administrator Training ...................................................................................................... 39


Nova Solution Administration ...................................................................................................................... 40
Neptune .......................................................................................................................................................... 41
Ocean.............................................................................................................................................................. 42
Astellia Solution Administration................................................................................................................... 43
T&A Administration ....................................................................................................................................... 44
Manta .............................................................................................................................................................. 45
VIP Care Administration ............................................................................................................................... 46

Telecom Training
s

Training Center
Table of contents

LTE/EPC Overview
COURSE DESCRIPTION

Duration
2 days

Number of
participants
12

Technical level

Covering LTE technologies, this course provides a solid basis for those who
need to understand the global system behavior, including network architecture
evolution, functionalities of each network elements and LTE procedures
description.
This course also examines the evolving role of LTE (including its capabilities,
strengths and limitations) and provides a strong LTE background with a global
description of the LTE network and evolutions (VoLTE, LTE Advanced)

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Understand the main evolutions from 3G to LTE

Describe the LTE network architecture

Pre-requisites

Describe and understand the principles of Qos and bearers management

Basic UMTS knowledge

Describe and understand LTE air interface

List the main services offered by LTE network

Who should attend?

List the different channels and understand the associated mapping

Telecom engineers,
consultants and managers
who want to get the basic
knowledge to understand
the architecture,
procedures and services of
LTE/EPC networks

Describe and understand the main procedures

Describe the mobility features supported by LTE

Location
On customer site or Astellia
headquarters

Contact
training@astellia.com
Tel. +33 299 048 060

COURSE OUTLINE
-

LTE description

LTE/EPC network architecture

QoS and Bearers management

Radio interface description

Services in LTE

Voice Over LTE description

Channel description and mapping

Basic procedures

LTE Advanced description

Telecom

Training Center
Table of contents

LTE Radio Interface


COURSE DESCRIPTION

Duration
3 days

Number of
participants
12

This is a detailed two-day course containing all the relevant information required
for telecommunication professionals wanting to learn about the LTE radio
interface. It provides detailed information about the evolved radio access interface,
e-UTRAN.
The course covers different aspects of LTE air interface through seven sections
from radio interface overview to deep explanation of both uplink and
downlink operations.

Technical level

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Pre-requisites

Good knowledge of radio


basics and EPS system
architecture.

Who should attend?


LTE RF design,
performance, and
optimization engineers.

Location
On customer site or Astellia
headquarters

Contact
training@astellia.com
Tel. +33 299 048 060

Describe the e-UTRAN architecture and explain in details roles of


different nodes
Understand different protocols of LTE air interface (RRC, PDCP, RLC,
MAC and Physical layer)
Master different e-UTRAN procedures (acquisition, random access,
DL/UL transmission)
Identify LTE mechanisms to enhance performances such as MIMO, CQI
and HARQ
Identify different mobility and power control procedures
Describe the different features associated to the LTE advanced

COURSE OUTLINE
-

LTE architecture Overview

Air Interface protocols

LTE Air Interface Essentials

System Acquisition and Access

Downlink Operations

Uplink Operations

Mobility and Power Control

LTE Advanced

Telecom

Training Center
Table of contents

LTE Radio Optimization


COURSE DESCRIPTION

Duration
2 days

This LTE Radio Optimization course provides knowledge and skills needed for
successful delivery of LTE network optimization activities.

Number of
participants

Through five sections, the course provides a deep understanding of LTE radio
optimization from identifying performances degradations to how to enhance
network quality by taking appropriate optimization step.

12

Technical level

OBJECTIVES

After having successfully completed the course, the attendees will be able to:

Pre-requisites
LTE air interface basics
and RF optimization
principles.

List LTE RF Optimization Objectives


Understand RF Optimization Process
Define LTE RF KPIs and map them to RAN counters
Tune LTE radio parameters
Master how Radio Optimization in LTE helps to trouble shoot and improve
defined KPIs
Analyze KPIs, investigate degradations and enhance network quality
Deep understand SON features and their impact on network KPIs

Who should attend?


LTE RF design,
performance, and
optimization engineers.

COURSE OUTLINE
.

Location

RF optimization process

On customer site or Astellia


headquarters

LTE RAN KPIs

LTE RAN parameter tuning

LTE troubleshooting use cases

LTE SON optimization

Contact
training@astellia.com
Tel. +33 299 048 060

10

Telecom

Training Center
Table of contents

LTE/EPC Signalling & Protocols


COURSE DESCRIPTION

Duration
2 days

This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a LTE/EPC network.

Number of
participants

All main procedures between mobile station and network are described from end to
end and step by step. For each procedure, this presentation is associated to a list
of case studies showing some examples of failures.

12

This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.

Technical level

OBJECTIVES

Pre-requisites
Basic knowledge on
LTE/EPC network
architecture

Who should attend?


Telecom engineers,
consultants and managers
who want to get in depth
knowledge on LTE/EPC
signalling procedures and
associated protocols

Location
On customer site or Astellia
headquarters

After having successfully completed the course, the attendees will be able to:
-

Describe the architecture of a LTE/EPC network and the main function of


each network element

List the different protocols; identify their location in a LTE/EPC network.

Describe the characteristics and function of each protocol

Explain the different steps of the main procedures

Perform investigation on typical failure cases

COURSE OUTLINE
-

LTE/ EPC network architecture overview

Protocols in a LTE/EPC network

Signalling procedures

Case studies

Contact
training@astellia.com
Tel. +33 299 048 060
11

Telecom

Training Center
Table of contents

UMTS Overview
COURSE DESCRIPTION

Duration
2 days

Number of
participants
12

Technical level

3G systems and services have a significant impact on the mobile


telecommunication industry. Covering 3G technologies, this course provides an
excellent basis for those who need to understand the scope, implementation
options, business drivers and rollout strategies for 3G systems.

This course also examines the evolving role of 3G (including its capabilities,
strengths and limitations) and provides a strong 3G background with a global
description of the UMTS network and evolutions.
This course provides an advanced technical overview of the current and
future 3G technologies.

Pre-requisites

OBJECTIVES

Basic GSM and GPRS


knowledge

After having successfully completed the course, the attendees will be able to:

Who should attend?


Telecom engineers,
consultants and managers
who want to get the basic
knowledge to understand
the architecture,
procedures and services of
3G networks

Describe the 2G network architecture

Understand the evolution from 2G to 3G

Describe the basics of UMTS network architecture

Describe the Core Network and Iu interface procedures

Describe the UTRAN and Iub interface procedures

Describe the radio interface

Understand the R5/R6 evolution of the UMTS network (HSDPA/HSUPA)

COURSE OUTLINE

Location

Mobile networks from 2G to 3G

On customer site or Astellia


headquarters

UMTS network architecture

UMTS radio interface description

UMTS Core network description

UTRAN description

UMTS network evolutions

Contact
training@astellia.com
Tel. +33 299 048 060

12

Telecom

Training Center
Table of contents

UMTS Radio Optimization


COURSE DESCRIPTION

Duration
2 days

This UMTS Radio Optimization course provides knowledge and skills needed for
successful delivery of UMTS network optimization activities.

Number of
participants

Through five sections, the course provides a deep understanding of UMTS


radio optimization from identifying performances degradations to how to enhance
network quality by taking appropriate optimization step.

12

Technical level

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Pre-requisites
UMTS air interface basics
and RF optimization
principles.

Who should attend?


UMTS RF design,
performance, and
optimization engineers.
.

Location
On customer site or Astellia
headquarters

Describe UMTS radio interface

Understand RF optimization principles and procedures

List different tools used for UMTS radio optimization

List KPI and counters impacting UMTS radio network quality

Identify RF performances degradation issues

Tune UMTS radio parameters in order to enhance network performances

Discuss practical cases of optimization issues and solutions

COURSE OUTLINE
-

UMTS RF basics

UMTS optimization cycle

Radio performances analysis

Contact

UMTS radio network parameters tuning

training@astellia.com
Tel. +33 299 048 060

Optimization issues and solutions

13

Telecom

Training Center
Table of contents

UMTS Signalling & Protocols


COURSE DESCRIPTION

Duration
3 days

This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a UMTS network for both circuit and packet
parts.

Number of
participants

All main procedures between mobile station and network are described from end to
end and step by step.

12

For each procedure, this presentation is associated to a list of case studies


showing some examples of failures.

Technical level

This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.

Pre-requisites

OBJECTIVES

Basic knowledge on UMTS


architecture

After having successfully completed the course, the attendees will be able to:

Who should attend?


Telecom engineers,
consultants and managers
who want to get in depth
knowledge on UMTS
signalling procedures and
associated protocols

Describe the architecture of UMTS network and the main function of each
network element

List the different protocols; identify their location in a UMTS network.

Describe the characteristics and function of each protocol

Explain the different steps of the main procedures

Perform investigation on typical failure cases

COURSE OUTLINE

Location
On customer site or Astellia
headquarters

Contact

UMTS Network Overview

Protocols in UMTS Network

Signalling procedures

Case studies

training@astellia.com
Tel. +33 299 048 060

14

Telecom

Training Center
Table of contents

GPRS Signalling & Protocols


COURSE DESCRIPTION

Duration
1 day

This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a GPRS network, from radio access to core
network.

Number of
participants

All main procedures between mobile station and network are described from end to
end and step by step.

12

For each procedure, this presentation is associated to a list of case studies


showing some examples of failures.

Technical level

This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.

Pre-requisites

OBJECTIVES

Basic knowledge on GPRS


network architecture

After having successfully completed the course, the attendees will be able to:

Who should attend?


Telecom engineers or
consultants who want to
get in depth knowledge on
GPRS signalling
procedures and associated
protocols

Describe the architecture of a GPRS network and the main function of


each network element

List the different protocols; identify their location in a GPRS network.

Describe the characteristics and function of each protocol

Explain the different steps of the main procedures

Perform investigation on typical failure cases

COURSE OUTLINE

Location
On customer site or Astellia
headquarters

GPRS Network Overview

Protocols in GPRS Network

Signalling procedures

Case studies

Contact
training@astellia.com
Tel. +33 299 048 060
15

Telecom

Training Center
Table of contents

GSM Signalling & Protocols


COURSE DESCRIPTION

Duration
2 days

This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a GSM network, from radio access to core
network.

Number of
participants

All main procedures between mobile station and network are described from end to
end and step by step.

12

For each procedure, this presentation is associated to a list of case studies


showing some examples of failures.

Technical level

This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.

Pre-requisites

OBJECTIVES

Basic knowledge on GSM


network architecture

After having successfully completed the course, the attendees will be able to:

Who should attend?


Telecom engineers or
consultants who want to
get in depth knowledge on
GSM signalling procedures
and associated protocols

Describe the architecture of a GSM network and the main function of each
network element

List the different protocols; identify their location in a GSM network.

Describe the characteristics and function of each protocol

Explain the different steps of the main procedures

Perform investigation on typical failure cases

COURSE OUTLINE

Location

GSM Network Overview

On customer site or Astellia


headquarters

Protocols in GSM Network

Signalling procedures

Contact

Case studies

training@astellia.com
Tel. +33 299 048 060
16

Telecom

Training Center
Table of contents

Introduction to mobile networks


COURSE DESCRIPTION

Duration
2 days

Number of
participants
12

Technical level

For several decades now, mobile are all around the world. Services like data and
multimedia have evolved, especially thanks to 3G and 4G technologies that played
a major role in the unification of the mobile networks.
This course provides a strong knowledge on the mobile networks (GSM, GPRS
UMTS and LTE/EPC), mobile services as well as their evolutions.
This course also examines the architecture of these networks by focusing on the
network and the associated services.

OBJECTIVES

After having successfully completed the course, the attendees will be able to:
-

Understand the general specifications of the GSM, GPRS and UMTS and
LTE/EPC specifications

Describe the GSM, GPRS,UMTS and LTE/EPC architectures

Understand the main protocols related to these technologies

Understand & Explain the interchanges over the networks, involving GSM,
GPRS, UMTS and LTE/EPC technologies

Understand the evolution from 2G to 3G and 4G

Understand the Radio Interface principles for the different technologies

Understand and explain the technologies performances

Pre-requisites
Basic knowledge on

Who should attend?


Telecom engineers,
consultants
and managers who want to
get the basic knowledge to
understand the
architecture,
procedures and services of
mobile networks from 2G to
4G.

COURSE OUTLINE
-

Definition & main specifications

Cellular coverage principles

Location

GSM Overview (Network architecture, Radio Interface principles, Main


procedures)

On customer site or Astellia


headquarters

GPRS Overview (Main specifications, Main concepts, GPRS procedures)

UMTS Overview (Evolution to 3G, Radio interface description, UMTS


Evolution HSDPA & HSUPA)

LTE/EPC Overview (Main specifications, Network architecture, Radio


interface description, EPC procedures, VoLTE introduction)

Contact
training@astellia.com
Tel. +33 299 048 060

17

Telecom

User Training

Training Center
Table of contents

Nova Customer Analytics


COURSE DESCRIPTION

Duration
2 days

Nova Customer Analytics allows operators to quickly resolve network problems that
affect high-value and corporate subscribers.

Number of
participants

This course provides a strong knowledge on Nova Customer Analytics and


describes the method to evaluate QoE from a group of subscribers down to
individual subscribers, taking into account their location, handset and service
usage.

Technical level

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Pre-requisites

Understand Nova Customer Analytics solution architecture and the


interaction between components

Basic telecommunications
knowledge of the GSM /
GPRS / UMTS/ EPC
networks and protocols

Describe Customer Analytics configuration and administration

Troubleshoot CEM solution installation and configuration

Describe the architecture solution and monitored interfaces

Use Nova Customer Analytics GUI

Create subscribers groups and associate SLA

Characterize mobile telecommunications services quality

Who should attend?


Anyone from technical
customer care or marketing
department who will have
to use Nova Customer
Analytics for analysis and
troubleshoot of the activity
of specific customers.

COURSE OUTLINE
-

Nova Customer Analytics architecture

Nova Customer Analytics configuration and administration principles

Location

Nova Customer Analytics GUI description

On customer site or Astellia


headquarters

Subscribers groups and SLA management

Services quality analysis.

Contact
training@astellia.com
Tel. +33 299 048 060
19

User

Training Center
Table of contents

Nova Care
COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

Designed for Customer Service and Technical Support teams, Nova Care
provides subscriber experience overview assessments and fast customer complaint
analysis.
Nova Care enables agents to get a better understanding of the problem experienced
by any complaining subscriber and make them feel they are valued and thus reduce
the customers frustration when problems are experienced.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Pre-requisites
Basic Telecommunication
knowledge on mobile
networks.

Who should attend?


Agents from customer care
team or technical support
teams in charge of
customer complaints.

Location

Understand Nova Care solution objectives, key benefits and value added

Describe the basic concept and principle of operation of Nova Care

Characterize mobile telecommunications services quality

Use Nova Care solution

Respond to customer complaints using Nova Care.

COURSE OUTLINE
-

Nova Care introduction

Nova Care architecture and principles

On customer site or Astellia


headquarters

Nova Care statistics

Nova Care Graphical User Interface

Contact

Investigation methodology with Nova Care

training@astellia.com
Tel. +33 299 048 060

20

User

Training Center
Table of contents

Nova EPC
COURSE DESCRIPTION

Duration
3 days

Number of
participants
8

Technical level

Pre-requisites
Good telecommunications
knowledge of the 4G
networks (in particular
protocols involved in the
EPC interface)

Who should attend?


Anyone from technical
department (optimization,
O&M, Quality) who will
have to use Nova EPC for
troubleshoot and
optimization of a 4G
Network

Astellia Nova solution helps operators overcome the technical challenges they might
face when deploying their LTE services.
Nova EPC allows mobile operators to manipulate big data and bring real-time
business knowledge across the organization by providing capabilities to detect,
analyze, troubleshoot and report issues related to network performances,
handset behaviour and subscriber usage.
This course provides a strong knowledge on Nova EPC and describes
the investigation methodology to lead the user from high level KPIs to protocol
decoding.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the EPC architecture and the main basic
procedures

Describe the architecture of Nova EPC solution

Perform high level Analysis by using the Nova EPC viewers (Analytics,
Explorer, Alerter)

Manage the KPIs available in the Nova EPC viewers

COURSE OUTLINE
-

EPC Architecture & basic procedures

Nova EPC architecture

Location

Introduction to CDR and statistics

On customer site or Astellia


headquarters

Nova Manager

Nova Explorer

Nova Analytics

Nova Alerter

Contact
training@astellia.com
Tel. +33 299 048 060

21

User

Training Center
Table of contents

Nova Usage Analytics


COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

Nova Analytics is a powerful, easy to use and flexible multi-dimensional analysis


application.
It allows reporting of 100% User Plane usage and Quality of Experience.
It enables Optimization, Marketing and Management teams to get unique report on
subscribers behaviour and usage for mobile data services.
This course will provide attendees with the knowledge and method to have access
to the richness of information provided by Nova Analytics dashboard pack for Data
Service Usage Management.

Pre-requisites
Basic telecommunication
knowledge on mobile data
services

Who should attend?


Any engineer from
technical and marketing
department who will have
to use Nova Analytics
application

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Understand Nova Analytics UP PS Solution

Configure each product of the Solution

Understand the multi-dimensional data matrix principles

Describe the reports dimensions and their associated KPI

Use the KPI dictionary

Use Nova Analytics main features

COURSE OUTLINE

Location

Nova Usage Analytics Overview

On customer site or Astellia


headquarters

Nova Usage Analytics Basics

Nova Mediation

Contact

Nova Analytics

Nova Explorer

training@astellia.com
Tel. +33 299 048 060

22

User

Training Center
Table of contents

Nova Core CS
COURSE DESCRIPTION

Duration
3 days

Number of
participants
8

Technical level

Nova Core CS solution provides mobile operators with capabilities to detect,


correlate, analyze, troubleshoot issues related to network performance and to
enhance subscriber satisfaction.
When issues have their deep source on the Core CS, Nova Core CS provides the
missing puzzle piece of your investigation thanks to the monitoring of the core
network links (MAP, ISUP, etc.). It can also be used to feed your marketing and
management teams with network KPIs bringing more value to your business
analysis.
This course provides a strong knowledge on Core CS and describes the method
that will help you:

To troubleshoot more efficiently and quickly

To share more valuable KPIs with your teams

Pre-requisites
Basic telecommunications
knowledge of networks and
protocols
of
circuit
switching core network
interfaces (ISUP, MAP,
SMS, BICC, SIP)

Who should attend?


Anyone from technical
department who will have
to use Nova Core CS for
troubleshoot

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand Core CS architecture and basic procedures

Describe the architecture of Nova Core CS solution

Use Nova Core CS viewers to perform high level and/or detailed analysis

COURSE OUTLINE
-

Core CS protocols and basic procedures

Location

Nova Core CS solution architecture

On customer site or Astellia


headquarters

Nova Manager

Nova Explorer

Nova Analytics

Contact
training@astellia.com
Tel. +33 299 048 060

23

User

Training Center
Table of contents

Nova UMTS
COURSE DESCRIPTION

Duration
3 days

Number of
participants
8

Technical level

Nova UMTS is Astellia's real-time monitoring and troubleshooting solution for 3G


networks. Based on Iu interface monitoring, Nova UMTS brings unique network and
subscriber intelligence to improve customer experience and mobile operators'
business performance, optimize end-to-end network performance, service quality
and enhance subscriber satisfaction.
Nova UMTS meets Operations & Engineering's requirements, but also those of
Customer Service, Marketing & Commercial teams.
Nova UMTS provides operators with capabilities to detect, correlate, analyze, report
and troubleshoot issues related to network performance, handset behaviour and
subscriber usage.
This course provides a strong knowledge on Nova UMTS and describes the
investigation methodology to lead the user from high level KPIs to protocol
decoding.

Pre-requisites
Basic telecommunications
knowledge of the UMTS
networks (in particular
protocols involved in the Iu
interface)

Who should attend?


Anyone from technical
department who will have
to use Nova Core CS for
troubleshoot

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the UMTS architecture and the different basic
procedures

Configure the Cigale Iu engine

Use Nova UMTS viewers to perform high level and/or detailed Analysis

COURSE OUTLINE

Location
On customer site or Astellia
premises

Contact

Architecture network and Iu protocols

Cigale Iu engine

Nova Analytics

Nova Explorer

training@astellia.com
Tel. +33 299 048 060

24

User

Training Center
Table of contents

Nova RAN Optimizer


COURSE DESCRIPTION

Duration
3 days

Number of
participants
8

Technical level

Nova RAN Optimizer is a multi-technology & multi-vendor radio


optimization tool which uses network equipment Call Trace files to
measure RF coverage & quality of the network. It facilitates daily radio
optimization tasks by automating recurrent analysis and reduces drastically
the number of drive tests.
Coupled with Nova Performance Analytics dashboards of radio KPIs, Nova
RAN Optimizer is the perfect tool for radio optimization engineers to maintain
and optimize a high level of QoS on the radio network.
This course provides a strong knowledge on Nova RAN Optimizer and
describes the methodology to pinpoint coverage holes & traffic hotspots,
detect bad RF conditions, missing neighbours, etc

Pre-requisites
GSM, UMTS and LTE RF
optimization principles.
This training catalogue
includes different trainings
dealing with 3G and LTE
radio interface and
optimization.

OBJECTIVES
After having successfully completed the course, the attendees will be
able to:
- Configure settings for the different algorithms
-

Understand and review the results

Export commands, maps, result files

Follow up after changes implementation

Who should attend?


RF design, performance,
and optimization engineers.

COURSE OUTLINE

Location
On customer site or Astellia
headquarters

ANR (neighbours)

Overshooting

PSC/PCI clashes

Maps (Geolocation, Topology, Parameters)

Contact
training@astellia.com
Tel. +33 299 048 060
25

User

Training Center
Table of contents

Nova Explorer
COURSE DESCRIPTION

Duration
1 day

Number of
participants

The Nova Explorer web-based application is designed for customer support


and optimization teams. Nova Explorer enables fast investigation of
customer complaints and advanced troubleshooting of QoS deteriorations
over multi-techno networks (LTE, UMTS, GPRS and GSM).

Technical level

Pre-requisites
Good telecommunications
knowledge on mobile
networks and associated
protocols.

OBJECTIVES
After having successfully completed the course, the attendees will be
able to:
- Display whole activity on chosen interfaces for network
troubleshooting
-

Use advanced features like distribution and filters

Track a specific user activity

Get an end-to-end call tracing

Export data

Who should attend?


Anyone who wants to use
Nova Explorer for
advanced troubleshooting
or customer complaints.

Location
On customer site or Astellia
headquarters

COURSE OUTLINE
-

Nova Explorer introduction

Nova Explorer GUI description

User activity tracking feature

Call trace feature

Data export feature

Contact
training@astellia.com
Tel. +33 299 048 060

26

User

Training Center
Table of contents

Nova Alerter
COURSE DESCRIPTION

Duration
1 day

Number of
participants

Based on Astellias probes, Nova Alerter monitors subscribers activity across


the whole network and assists operation centre staff in uncovering issues that
are undetectable with network equipment-focused supervision systems.
Nova Alerter ensures real-time detection of any efficiency issues, such as:

Inefficiency impacting roamers

Technical level

SMS degradation

International links inefficiency and cuts

Data session set up success rate

Pre-requisites

OBJECTIVES

Good telecommunications
knowledge on mobile
networks and associated
protocols.

After having successfully completed the course, the attendees will be


able to:
- Understand the process of alarms generation

Who should attend?

Supervise alarms and understand their signification

Perform a top-down analysis from alarm to detailed CDR

Manage the KPIs available in Nova Alerter

Anyone who wants to use


Nova Alerter for real time
alarms supervision

Location
On customer site or Astellia
headquarters

Contact

COURSE OUTLINE
-

Nova Alerter introduction

Nova Alerter GUI description

From Nova Alerter to Nova Explorer

Alarms and KPIs configuration

training@astellia.com
Tel. +33 299 048 060

27

User

Training Center
Table of contents

Roaming RAN
COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

Roaming is an important source of revenue. Increasing the roamer capture rate


automatically leads to increase revenues. The network has to be tuned to capture
more roamers.
Operators need to be aware of where roamers are entering the network and
what problems they meet. Therefore an analysis of roamers activity (down to cell
level) is of fundamental importance.
Roaming RAN software is designed to track roamers by IMSI, locate exact
points where they enter the network, detect where calls are made and which is
their network of origin.
This course provides a strong knowledge on Roaming RAN solution and
describes the method to supervise roamers activities and increase associated
revenues.

Pre-requisites
Basic telecommunications
knowledge of the 2G/3G
networks

Who should attend?


Anyone from technical or
marketing department who
will have to use Roaming
RAN for troubleshoot,
optimisation and analysis of
roaming services on a
2G/3G network

Location
On customer site or Astellia
headquarters

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the architecture and the different basic procedures

Configure Cigale Roaming engine

Use Roaming RAN viewers to perform high level and/or detailed analysis

COURSE OUTLINE
-

Roaming basics

Roaming RAN engine

Roaming RAN viewers (Activity Analysis)

Contact
training@astellia.com
Tel. +33 299 048 060
28

User

Training Center
Table of contents

Packet Service Monitoring


COURSE DESCRIPTION

Duration
2

Providing high quality of experience for mobile data services is a key factor in
increasing customer satisfaction and retention.

Number of
participants

Many vendors claim to provide Quality of Experience KPIs but in most cases these
metrics only measure the QoS.

Technical level

Astellias Packet Service Monitoring (PSM) measures the quality of experience


perceived from the subscribers perspective for data services such as MMS,
emails, video streaming, Internet and Wap.
This course provides a strong knowledge on PSM tool and describes the method to
measure the subjective quality experienced by individual users and performs
investigation from service session summaries to detailed application layers.

Pre-requisites
Basic telecommunications
knowledge of mobile
networks as well as IP
services

Who should attend?


Anyone from technical
department (optimization,
radio) who will have to
use PSM for troubleshoot
and optimization of data
services on 2.5G or 3G
network

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the main protocols involved in data services on


the mobile networks

Configure the PSM engine

Use PSM to perform high level and/or detailed analysis on data services

COURSE OUTLINE

Location

PSM basics

On customer site or Astellia


headquarters

PSM engine

PSM viewers (Activity Analysis and Nova Explorer)

Contact
training@astellia.com
Tel. +33 299 048 060
29

User

Training Center
Table of contents

Cigale Core CS
COURSE DESCRIPTION

Duration
3

Number of
participants
8

Technical level

Cigale Core CS is the ideal complement to an access network monitoring solution.


When issues have their deep source on the core, Cigale Core CS provides the
missing puzzle piece of your investigation thanks to the monitoring of the core
network links (MAP, ISUP)
Cigale Core CS can also be used to feed your marketing and management teams
with network KPIs bringing more value to your business analysis.
This course provides a strong knowledge on Cigale Core CS and describes the
method that will help you to:
To troubleshoot more efficiently and quickly
To share more valuable KPIs with your teams

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks and protocols of
circuit switching core
network interfaces (ISUP,
MAP)

Who should attend?

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the Core CS architecture and the different basic
procedures

Configure the Cigale Core CS engine

Use Cigale Core CS viewers to perform high level and/or detailed analysis

Anyone from technical


department who will have
to use Cigale Core CS for
troubleshoot

COURSE OUTLINE

Location

Cigale Core CS basics

On customer site or Astellia


headquarters

Cigale Core CS engine

Cigale Core CS viewers (Activity Analysis and Nova Explorer)

Contact
training@astellia.com
Tel. +33 299 048 060
30

User

Training Center
Table of contents

Cigale GSM
COURSE DESCRIPTION

Duration
3 days

Number of
participants
8

Technical level

Pre-requisites
Basic telecommunications
knowledge of the GSM
network (in particular
protocols involved in the A
interface)

Who should attend?


Anyone from technical
department (optimisation,
O&M, Radio) who will
have to use Cigale GSM for
troubleshoot and
optimisation of a 2G
network

Cigale GSM software is a QoS and performance analysis tool providing the
operations, optimisation, deployment, maintenance and management teams with
all the required information for a fast, complete and multi-level network operation.
With its highly customer-oriented statistics, Cigale GSM is the solution to
reduce call drop rate, detect congestion and increase traffic, eliminate useless
handover, localise when drive test are needed, etc..
This course provides a strong knowledge on Cigale GSM and describes the
method to have access to the different type of results from Key Performance
Indicators (KPIs) to Call Data Records (CDR) for troubleshooting.
.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the GSM architecture and the different basic
procedures

Configure the Cigale GSM engine

Use Cigale GSM viewers to perform high level and/or detailed Analysis

Understand the content of all results files

Use the Cigale GSM Megaco H248 module

Use Cigale GSM with Gs interface

COURSE OUTLINE
-

Cigale GSM Basics

Location

Cigale GSM engine

On customer site or Astellia


headquarters

Cigale GSM Viewers (Activity Analysis and Nova Explorer)

Results files

Cigale GSM Megaco H 248 module

Gs Interface

Contact
training@astellia.com
Tel. +33 299 048 060

31

User

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Table of contents

Cigale GPRS
COURSE DESCRIPTION

Duration
3 days

Cigale GPRS software is a powerful QoS and performance analysis tool. Cigale
ensures an optimised QoS and enhanced performance for mobile operators.

Number of
participants

Operators can benefit from global visibility and optimised performance of their
mobile data services. Their subscribers get the very best service and hence they
gain a competitive advantage.

Technical level

Pre-requisites
Basic telecommunications
knowledge of the GSM
/GPRS network (in
particular protocols
involved in the Gb
interface)

This course provides a strong knowledge on Cigale GPRS and describes the
method to have access to the different types of results from the Key Performance
Indicators (KPIs) to the subscribers data records for troubleshooting.
.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the GPRS architecture and the different basic
procedures

Configure the Cigale GPRS engine

Use Cigale GPRS viewers to perform high level and/or detailed analysis

Who should attend?


Anyone from technical
department (optimization,
O&M, Radio) who will
have to use Cigale GPRS
for troubleshoot and
optimization of a 2.5 G
network

COURSE OUTLINE
-

Cigale GPRS Basics

Cigale GPRS engine

Cigale GPRS Viewers (Activity Analysis and Nova Explorer)

Location
On customer site or Astellia
headquarters

Contact
training@astellia.com
Tel. +33 299 048 060

32

User

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Table of contents

Cigale Iu
COURSE DESCRIPTION

Duration
3 days
(4 days if associated to Cigale
Iub training)

Number of
participants
8

Cigale Iu,, is a software suite designed for monitoring, troubleshooting


and optimizing 3G network and services.
Cigale Iu brings statistical information and troubleshooting facilities
based on processing of both circuit (Iu-CS) and packet (Iu-PS)
procedures that handle calls and data sessions.
This course provides a strong knowledge on Cigale Iu and describes
the investigation methodology to lead the user from high level
KPIs to protocol decoding.

Technical level

Pre-requisites
Basic telecommunications
knowledge of the UMTS
networks (in particular
protocols involved in the Iu
interface)

OBJECTIVES
After having successfully completed the course, the attendees will be
able to:
-

Describe and understand the UMTS architecture and the


different basic procedures.

Configure the Cigale Iu engine

Use Cigale Iu viewers to perform high level and/or detailed


analysis

Who should attend?


Anyone from technical
department (optimization,
O&M, Radio) who will
have to use Cigale Iu for
troubleshoot and
optimization of a 3G
network

Location

COURSE OUTLINE
-

Iu protocols basics

Cigale Iu engine

Cigale Iu Viewers (Activity Analysis and Nova Explorer)

Cigale Iu Megaco H 248 module

On customer site or Astellia


headquarters

Contact
training@astellia.com
Tel. +33 299 048 060
33

User

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Table of contents

Cigale Iub
COURSE DESCRIPTION

Duration
2 days
(4 days if associated to Cigale
Iu training)

Number of
participants
8

Technical level

Pre-requisites
Basic telecommunications
knowledge of the UMTS
networks (in particular
protocols involved in the
Iub interface)

With its KPIs based on the analysis of subscribers real traffic on Iub
interface, Cigale Iub gives the possibility to weigh problems in order
to set troubleshooting priorities.
This solution embeds a whole set of radio-business oriented
features used to detect and fix problems such as:
- Resurgences,
- Coverage holes,
- Missing neighbouring cells,
- Intersystem handovers,
- Overshooting cells, ...
This course provides a strong knowledge on Cigale Iu and describes
the investigation methodology to lead the user from high level
KPIs to protocol decoding.

OBJECTIVES
After having successfully completed the course, the attendees will be
able to:
-

Describe and understand the UMTS architecture and the


different basic procedures.

Configure the Cigale Iub engine

Use Cigale Iub viewers to perform high level and/or detailed


analysis

Who should attend?


Anyone from technical
department (optimization,
O&M, Radio) who will
have to use Cigale Iub for
radio optimization of a 3G
network

Location
On customer site or Astellia
headquarters

Contact

COURSE OUTLINE
-

Iub protocols basics

Cigale Iub engine

Cigale Iub Viewers (Activity Analysis and Nova Explorer)

training@astellia.com
Tel. +33 299 048 060
34

User

Training Center
Table of contents

Cigale Abis
COURSE DESCRIPTION

Duration
2 days

Number of
participants
8

Cigale Abis provides highly accurate and detailed visibility of the radio behaviour. It
reduces the number of drive tests and improves BSS network efficiency.
In most cases, network issues are related to radio access network (80% on
average). Traditional methods such as OMC statistics and drive tests are not
sufficient to analyze them precisely. They are time and cost-consuming.
Based on the analysis of subscribers real traffic on the Abis interface, Cigale Abis
is designed to help operators to:
-

Technical level

Troubleshoot radio issues


Optimize radio network coverage, capacity & quality

Pre-requisites
Basic telecommunications
knowledge of the GSM
network and protocols of
Air and Abis interfaces

This course provides a strong knowledge on Cigale Abis and describes the
method to perform a fully end-to-end analysis that can be handled when Cigale
Abis is used in conjunction with Cigale GSM (A-interface).

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Who should attend?


Anyone specialized in radio
who will have to use Cigale
Abis for optimization and
troubleshoot

Location
On customer site or Astellia
headquarters

Contact

Describe and understand the Cigale Abis interests and approach

Configure Cigale Abis engine

Use Cigale Abis viewers to perform high level and/or detailed analysis

COURSE OUTLINE
-

Cigale Abis Basics

Cigale Abis Engine

Cigale Abis Viewers (Activity Analysis)

training@astellia.com
Tel. +33 299 048 060

35

User

Training Center
Table of contents

Cigale eUTRAN
COURSE DESCRIPTION

Duration
2 days

Number of
participants

Cigale eUTRAN provides operators and equipment vendors with a comprehensive


visibility over activities on the network through CDRs, Call trace, Protocol
decoding, QoS statistics.
Based on the monitoring of the X2 interface, Cigale eUTRAN can help to:
-

Technical level

Assess network performance,


Benchmark equipment and terminal performance
Carry out in-depth investigation of network behaviour

Pre-requisites
Basic telecommunications
knowledge of the LTE
networks in particular
protocols involved in the X2
interface.

With a mix of theoretical parts and practical exercises, this course provides a
strong knowledge on Cigale eUTRAN and describes the method to have access to
the different types of results.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Who should attend?

Describe and understand the Cigale eUTRAN interests and approach

Anyone from technical


department (optimisation,
O&M, Radio) who will
have to use Cigale
eUTRAN for the
troubleshoot and
optimisation of a LTE
network

Configure Cigale EUTRAN engine

Use Cigale EUTRAN viewers to perform high level and/or detailed analysis

COURSE OUTLINE

Location

Cigale eUTRAN Basics

On customer site or Astellia


headquarters

Cigale eUTRAN engine

Cigale eUTRAN Viewers (Activity Analysis )

Contact
training@astellia.com
Tel. +33 299 048 060
36

User

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Table of contents

T&A User
COURSE DESCRIPTION

Duration
2 days per technology
(GSM, GPRS, UMTS,
Roaming, Core PS, Core
CS). In case of multitechnologies, 2 days for a
first technology and 0.5 day
per additional technology.

Number of
participants
8

Trending & Aggregation (T&A) is a KPI trend analysis solution designed to


provide mobile operators with the right set of statistics to optimize Quality of
Service and manage network resources efficiently.
Trending & Aggregation is the only OSS/PMS solution on the market converging
OMC statistics and monitoring data from the Astellia probe based solution within a
single web-based application. This unique feature enables operators to get a
360 network visibility covering network elements, data services, handset
performance, roamers activity and true Quality of Experience (QoE) delivered to
subscribers.
This course provides a strong knowledge on Trending & Aggregation and explains
how to use its large functions in the context of optimisation and performance
analysis

Technical level

OBJECTIVES

Pre-requisites

After having successfully completed the course, the attendees will be able to:

Basic telecommunications
knowledge of the mobile
networks and protocols

Describe the general principles of T&A

Use the T&A user interface for KPI and performances analysis and
reporting

Who should attend?

Create specific query for investigation purpose

Create and define alarms settings

Create KPIs and customized dashboards

Anyone from technical


department
(optimization,O&M, Radio,
Transmission) who will
have to use T&A for
optimization and
performance analysis

COURSE OUTLINE
-

T&A Principles

T&A User interface navigation

On customer site or Astellia


headquarters

T&A User interface investigation

T&A User alarm management

Contact

T&A User interface builder

Location

training@astellia.com
Tel. +33 299 048 060

37

User

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Table of contents

VIP Care User


COURSE DESCRIPTION

Duration
1 day

The VIP Care application is a customer-centric solution that evaluates the


Quality of Service (QoS) experienced by each individual in a business customer
fleet.

Number of
participants

VIP Care aims to prevent and handle VIP complaints. Based on the subscribers'
perception of the QoS, the application provides a quick answer to trouble
tickets.

Technical level

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks and protocols

Who should attend?


Anyone from technical
customer care or marketing
department who will have
to use VIP care for analysis
and troubleshoot of the
activity of specific
customers (VIP, corporate
fleet, etc)

Location
On customer site or Astellia
headquarters

Contact

VIP Care also helps Mobile Operators to define and track the SLAs they provide
to their business customers.
This course provides a strong knowledge on VIP Care solution and describes the
method to check the QoS (Quality of Services) offered to VIP, generate
associated reports and troubleshoot on customers complains.
.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe and understand the characteristics and the architecture of VIP


Care

Use the VIP Care web interface

Create automatic reports related to VIP statistics

Manage the different level of identities

COURSE OUTLINE
-

VIP Care principles

VIP Care web usage

VIP Care automatic reporting

VIP Care identities management

training@astellia.com
Tel. +33 299 048 060

38

User

Administrator Training

Training Center
Table of contents

Nova Solution Administration


COURSE DESCRIPTION

Duration
2 days

Astellia Nova solution provides mobile operators with capabilities to detect,


correlate, analyze, and troubleshoot issues related to network performance in order
to enhance subscriber satisfaction.

Number of
participants

A centralized administration of this solution is available in order to ensure the right


behaviour of Astellia Nova solution to monitor and optimize the QoS of your mobile
network.

Technical level

With a large part dedicated to practical exercises, this course describes the
method and principles to totally administrate and supervise the Astellia Nova
solution

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks technologies

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe Astellia Nova solution architecture

Proceed to Basic Administration of Nova Solution

Who should attend?

Proceed to Basic Nova Solution Monitoring

Anyone in charge of the


Administration of the
Astellia Nova Solution

Analyze services generated by Cockpit tools

COURSE OUTLINE

Location
-

Nova architecture and Administration overview

Nova connection to applications & servers

Nova system administration

Nova telecom administration

Contact

Nova monitoring with cockpit

training@astellia.com
Tel. +33 299 048 060

Nova solution suggested components check

On customer site or Astellia


headquarters

40

Administrator

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Table of contents

Neptune
COURSE DESCRIPTION

Duration
1 day

Neptune is Astellias new generation of intelligent high capacity passive IP


probing system designed to help operators monitor and optimize their mobile
broadband networks while traffic surges.

Number of
participants

Neptunes powerful and scalable platform is designed to support high IP traffic on


Ethernet links and supports network evolution It performs Control Plane and User
Plane capture and processing over Giga Ethernet links.

Technical level

This course provides a strong knowledge on Neptune probe and describes the
method and procedures to configure and administrate this platform.

Pre-requisites
Basic knowledge in mobile
networks architecture and
protocols.

Who should attend?


Anyone in charge of the
configuration and
administration of Neptune
probes.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe the main principles of the Neptune probe configure the Neptune
probe

Describe the HW and SW technical specifications of the Neptune probe

Administrate and supervise the Neptune probe

Manage file configuration of Neptune probe

COURSE OUTLINE

Location
On customer site or Astellia
headquarters.

Contact

Neptune overview

Neptune technical characteristics

Neptune configuration

Neptune administration and supervision

training@astellia.com
Tel. +33 299 048 060
41

Administrator

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Table of contents

Ocean
COURSE DESCRIPTION

Duration
2 days

Number of
participants
8

OCEAN is a powerful and easy-to-use massive capture probing system


dedicated to data collection for GSM, GPRS and UMTS networks.
Easy to configure, OCEAN is a cost-effective solution allowing large
deployments thanks to its scalability: the same probe can collect data on E1/T1,
STM-1 and Ethernet links at the same time.
This course provides a strong knowledge on OCEAN probe and describes the
method and procedures to configure and administrate this platform.

Technical level

Pre-requisites
Basic telecommunications
knowledge of the networks
technologies and related
transmission protocols

Who should attend?


Anyone in charge of the
configuration &
maintenance of Ocean
probes

Location
On customer site or Astellia
headquarters.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe the main principles of the Ocean probe

Supervise a network of Ocean probes

Configure channels, whatever the type of acquisition boards and physical


interfaces

Configure capture campaigns

COURSE OUTLINE
-

Ocean overview

Ocean starting up

Ocean probe settings

Ocean channels configuration

Ocean campaign configuration

Contact
training@astellia.com
Tel. +33 299 048 060
42

Administrator

Training Center
Table of contents

Astellia Solution Administration


COURSE DESCRIPTION

Duration
2 days

Number of
participants
8

Technical level

The architecture of the Astellia solution is modular and based on the mobile
network size.
A centralized administration of this solution is available in order to ensure the right
behaviour of Astellia solution to monitor and optimize the QoS of your mobile
network.
With a large part dedicated to practical exercises, this course describes the
methodology and principles to completely administrate and supervise the
Astellia solution

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks technologies.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe the HW and SW Astellia solution architecture

Describe the main concepts used in ASM tools

Analyse alarms and reports generated by ASM tools

Who should attend?

Investigate and troubleshoot problems on Astellia solution

Anyone in charge of the


administration of the
Astellia solution

Perform Astellia solution upgrade

COURSE OUTLINE

Location
On customer site or Astellia
headquarters.

Contact
training@astellia.com
Tel. +33 299 048 060

Administration presentation

Administration tools

ASM functionalities

Alerting system and reporting

Investigation methodology

Astellia solution upgrade

43

Administrator

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Table of contents

T&A Administration
COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks technologies.

Who should attend?


Anyone in charge of the
configuration and
administration of T&A
application and servers

Location
On customer site or Astellia
headquarters.

Contact
training@astellia.com
Tel. +33 299 048 060

Trending & Aggregation (T&A) is a KPI trend analysis solution designed to


provide mobile operators with the right set of statistics to optimize Quality of
Service and manage network resources efficiently.
Trending & Aggregation is the only OSS/PMS solution on the market converging
OMC statistics and monitoring data from the Astellia probe-based solution within a
single web-based application. This unique feature enables operators to get a
360 network visibility covering network elements, data services, handset
performance, roamers activity and true Quality of Experience (QoE) delivered to
subscribers.
This course describes in detail the method and principles to administrate and
supervise the Trending & Aggregation solution.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:
-

Describe the general principles of T&A

Manage user rights and profiles

Manage T&A topology

Check data files availability

Supervise and troubleshoot processes

COURSE OUTLINE
-

T&A administration principles

T&A users management

T&A topology

T&A connection management & alerting system

T&A operations & troubleshoot

44

Administrator

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Table of contents

Manta
COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks technologies.

MANTA is a Digital Cross-Connect (DXX) giving the possibility to enhance the


monitoring performance by increasing the number of monitored E1 links without
increasing the monitoring costs.
MANTA concentrates the signalling channels towards a monitoring tool, decreasing
the number of probes E1 input links required on the monitoring system. In addition,
MANTA allows several monitoring tools to handle the same signalling
channels at the same time.
Moreover, MANTA can provide the signalling links to a remote probe. This means
that the capture may be centralised, handling remote monitoring points and decreasing the number of required probes.
Thanks to a large part of practical exercises, his course provides a strong
knowledge on MANTA digital Cross-Connect and describes the method and procedures to configure and administrate this multiplexer.

OBJECTIVES
After having successfully completed the course, the attendees will be able to:

Who should attend?


Anyone in charge of the
configuration and
maintenance of Manta
equipment

Describe the Manta architecture and technical characteristics

List the Manta features and benefits

Define the different Manta product

Understand the integration of the Ocean platform

Configure the Manta using the graphical user interface

Location
On customer site or Astellia
headquarters.

Contact

COURSE OUTLINE
-

Manta Solution

Manta Pilot Software

training@astellia.com
Tel. +33 299 048 060
45

Administrator

Training Center
Table of contents

VIP Care Administration


COURSE DESCRIPTION

Duration
1 day

Number of
participants
8

Technical level

The VIP Care application is a customer-centric solution that


evaluates the Quality of Service (QoS) experienced by each
individual in a business customer fleet.
VIP Care aims to prevent and handle VIP complaints. Based on the
subscribers' perception of the QoS, the application provides a quick
answer to trouble tickets.
VIP Care also helps Mobile Operators to define and track the SLAs
they provide to their business customers.
With a large part dedicated to practical exercises, this course
describes the method and principles to administrate and supervise
the VIP Care solution

Pre-requisites
Basic telecommunications
knowledge of the mobile
networks technologies.

Who should attend?


Anyone in charge of the
configuration and
administration of VIP Care
application and servers

Location
On customer site or Astellia
headquarters.

OBJECTIVES
After having successfully completed the course, the attendees will be
able to:
-

Describe and understand


architecture of VIP Care

the

characteristics

Configure the VIP care solution

Manage user rights and profiles

Manage the different levels of identities

and

the

COURSE OUTLINE
-

VIP Care Basics

VIP Care process flow & configuration

Contact

VIP Care administration interface

training@astellia.com
Tel. +33 299 048 060

VIP Care identities management

46

Administrator