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Which jobs provide the highest salaries in PH?


Employees specializing in IT are the highest paid ones, according to the Annual
Salary Report 2015 of Jobstreet.com Philippines
Michael Bueza
@mikebueza
Published 3:30 PM, March 05, 2015
Updated 3:30 PM, Mar 05, 2015

Images from Shutterstock


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MANILA, Philippines Looking for a job or specialization that pays well? The latest
report of an online job search site listed the top 10 highest-paying ones that might
suit you.
According to the Annual Salary Report 2015 of Jobstreet.com Philippines,
employees who specialize in IT-software and in IT-network or database
administration receive the highest average monthly salaries, placing consistently in
the top two across 3 position levels.
Jobstreet.com Philippines released the report to "help candidates and employees
gauge if they are getting paid competitively, while advising them of which jobs are
generous in terms of compensation."
Among junior executives, or those with one to 4 years of work experience,
practitioners of law or legal services, actuarial science, and electronics and
communications engineering join the IT specialists in the top 5 best-paid
employees.
Top-paying Specializations for Junior Executives
Specialization

Average Basic
Monthly Salary

IT/Computer - Software

P37,784

IT/Computer - Network/Database Admin

P33,029

Law/Legal Services

P27,033

Actuarial Science

P27,032

Engineering - Electronics/Communication

P26,379

Public Relations/Communications

P25,153

Technical & Helpdesk Support

P25,078

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Sales - Telesales/Telemarketing

P24,400

Training & Development

P23,762

Customer Service

P23,369

The same specializations comprise the 5 highest-paid in the supervisory level (for
employees with 5 or more years of work experience), with the exception of
actuarial science. Customer service supervisors placed 5th in the list.
Top-paying Specializations for Supervisors
Specialization

Average Basic
Monthly Salary

IT/Computer - Software

P67,478

IT/Computer - Network/Database Admin

P52,319

Law/Legal Services

P39,788

Engineering - Electronics/Communication

P34,831

Customer Service

P34,772

Sales - Engineering/Technical/IT

P33,396

Marketing/Business Development

P33,104

Quality Control Assurance

P32,978

Sales - Telesales/Telemarketing

P32,878

Engineering - Industrial

P27,032

Meanwhile, those specializing in IT software, IT network/database administration,


customer service, technical and helpdesk support, and architecture and interior
design make up the top 5 highest-paid professionals at the managerial level.
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Top-paying Specializations for Assistant Managers/Managers


Specialization

Average Basic
Monthly Salary

IT/Computer - Software

P100,838

IT/Computer - Network/Database Admin

P81,274

Technical & Helpdesk Support

P80,405

Customer Service

P76,538

Architecture/Interior Design

P68,616

Training & Development

P67,380

Corp. Finance/Investment/Merchant Banking

P66,362

Finance - General/Cost Accounting

P59,696

Maintenance/Repair (Facilities & Machinery)

P59,367

Manufacturing/Production Operations

P59,153

The report was based on actual salaries offered by employers in their job postings
on jobstreet.com.ph from October 1 to December 31, 2014.
The salaries exclude other forms of compensation, like leave credits, medical
benefits, insurance, and incentives.
Jobstreet.com Philippines also shifted its approach to listing down the top-paying
specializations in this year's report, from ranking the top-paying industries last
year.
"After all," it said, "the first thing Filipinos consider when looking for a job is the fit
between the available opportunity to their field of study, skills, and interests."
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Top 5 PH customer service nightmares


Ever experienced any of these irritating problems as a consumer?
Rafael Conejos
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Published 7:30 PM, August 08, 2015


Updated 7:30 PM, Aug 08, 2015

We live in a country that shields itself from harsh criticism by


saying we are poor, that our government doesnt know how to be
efficient and honest, and that waiting indefinitely for someone at
customer service to even receive our complaint (much less do anything about it)
are all part of being 3rd world.
However, is poverty still to blame for the inefficiency of some customer service
providers in the Philippines?
Here are my top 5 failures of the country's customer service based on my own
personal encounters as an average consumer. The list also includes experiences I
personally went through or witnessed, alongside fellow compatriots fighting for
their basic consumer rights.
1. No complaint procedure

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Sometimes we hit the end of the road and neither the service provider nor you are
willing to budge. And the only thing left is to file a complaint with upper
management in the hope that you would receive an apology and an offered
solution.
In early 2014, I got into an argument with the manager of a certain Mercury Drug
branch. When I asked what their complaint procedure was, she openly said that
they had none. Finally, she retracted and told me she would be willing to accept a
complaint letter in person and send it to upper management. Surely the biggest
pharmacy in the country could set up an independent e-mail where customers
need not worry that the only evidence of their complaint resides in the palms of the
very person they are complaining about?
2. Its not my department policy (therefore not my problem)

Nothing else screams lack of company unity more than passing on the buck or
blaming another sector in the very same company you are talking to. Oftentimes,
these problems could easily be rectified through simple organization skills, but
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instead our complaints are passed on from one person to another.


I wanted to buy my grandmother an iPad with a data plan. After making an
application with Globe through their hotline I eagerly waited for their callback. They
were punctual when they called me back the next day, only to tell me that they had
approved my application for a pocket wifi. After arguing that a mistake had been
made, they told me that the online sales emerging channel department is
separate from the department that made the mistake and that I had to call the
other department through their 211 hotline because they dont have a direct
connection to them.
In fact, she didnt know what department I should talk to.
The irony of her statement that a telecommunication company offers to connect
others but cannot connect itself internally was lost on her. Consumers shouldnt
need to be burdened with internal protocol that doesnt apply to them. It isnt
difficult to e-mail, call, or text (services that Globe supposedly offers to the public)
the other department instead of making the consumer call and parrot back the
very same thing to someone else who may even be in the same building.
3. Never getting back to us

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Have you ever been told to follow up something with the store or service provider
only to discover that you have to follow up the follow-up you already made?
Whether its a simple question on what time Sky Cable would come by to fix your
cable or to follow up the warranty of a product you bought from Lazada, everyone
has at least experienced being told to frequently call to inquire about the status of
whatever it is we were waiting for.
Being told to follow up anything is already a blatant admission that whatever it is
we are waiting for is probably going to be late. Some tell us they guarantee they
will call us within a specific time but end up not doing so.
To this day, I never got a reply from Mercury Drug even after I published an essay
in the Inquirer about it and submitted it to the very manager I was complaining
about. She guaranteed I would get some form of response, not even a
guaranteed apology, just a response.
4. Not honoring warranty
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When you buy any kind of electronic device, inside the box youll find your gadget
and some documents. Most often than not, all of them come with a tiny warranty
guide booklet.
I bought an HTC phone abroad and noticed that the screen seemed to be
defective. I dug up my receipt and brought the warranty guide with me to the HTC
service center in Makati. They refused to honor the warranty because they only
honor warranties for phones purchased in the Philippines.
I called the HTC hotline and asked the operator to get a copy of the warranty guide
for their phones. He told me he didnt have a copy. I told him there is a copy on
their website which we read together. It said: warranty for this device shall be
honored wherever this product is sold globally. In spite of that, he couldnt
guarantee they would honor the warranty and that such a decision needs to be
decided upon by upper management.
Three weeks later and after a grueling amount of follow-up calls I was able to get
the phone repaired for free.
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Please dont make us beg for something that you promised.


5. Failure to say sorry and mean it

Most of the time, we dont want a sack of money. Nor do we want a business or
any employee to go under just because we feel our concerns were mismanaged.
And the sad truth is that good customer service could extinguish 90% of the
frustration caused by the latter and other unmentioned inadequacies if businesses
were more open to saying sorry.
Businesses are either afraid to allow their employees to admit fault or simply say
"sorry". Whether it is the lack of an apology or an insincere one, consumers will be
more than willing to forget headaches already suffered if there is a decent appeal
to our forgiving human nature.
What is the best part of implementing this policy? Its free.
Finally, consumers should never act like a mob. Businesses arent expected to
always get it right all the time. But we should always be polite even as we're
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assertive, pushing for what is rightfully ours. Rappler.com

Rafael Conejos graduated from the DLSU-Manila law school in 2014. He is also an
entrepreneur.
Images of Iphone, warranty stamp, keyboard, putting on hold, operator, and
compliance from Shutterstock.

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