Policy on Bottom 5%

Frequently Asked Questions (FAQs)

Issued by GHC 25 March 2015

Question

Answer

1. What is the objective of

the policy on the
bottom 5%?

To further instil a performance-based culture within UEM

Group of companies and to ensure that employees are focused
on striving for greater performance.

2. Who are the bottom

5%?

Staff whose PMS rating falls within the bottom 5% for each of
the following job categories i.e.:

I. Senior Management (UE7-UT1)

II. Middle Management(UE5 UE6)
III. Junior Management (UE1 UE4)
IV. Non Executive (UN3 & above and UNT2, UNT3 & UNT4 )
V. Non-Executive (UN1- UN2 and UNT1)
* Note & Example : for the purpose of this policy UE7-UT1 is considered 1 job
category. The bottom 5% will be taken at the organization level for all staff
within this category and not by individual job grades i.e. UE7, UE8, UE9 & UT1

3. How do I know whether

I am the bottom 5%
or not?

HR to communicate the list of bottom 5% to the respective

HODs.
The respective HOD and supervisor will review the staff
performance and will determine if it is a performance related
issue & the staff needs to undergo the Performance
Improvement Program (PIP)
Staff will be informed if they are being enrolled into PIP.
If staff are not being enrolled in PIP, supervisor are encouraged
to provide feedback & coaching to improve future
performance.

4. If I have been identified

as bottom 5%, will I be
enrolled automatically
into PIP?

Enrolment into PIP for PMS rating 49% and below is automatic

5. Who are excluded from

the bottom 5%?

Employees with medical conditions or on light duty as

certified by a panel doctor/hospital may be excluded and
subject to Management review

Enrolment into PIP for PMS rating above 50% but still within
the bottom 5% is NOT automatic
The Management will take into consideration amongst others,
the staff contribution towards the goals of the Company
and/or department, his/her competencies, job-person fit as
well as the HOD s feedback and recommendation before any
decision is made on the enrolment into PIP.

Employees new to roles & within the 1st year of service is also
excluded

Frequently Asked Questions (FAQs) (Cont)

Question

Answer

6. How long is the duration of

PIP?

Once an employee has been identified as a poor performer,

the company must immediately invoke the Consequence
Management Procedures involving 3 performance review
sessions which is 6 months plus 3 months extension (if
required) (maximum of 9 months). Each review session
shall be for a period of every 2 months or 3 months.

7. Will the staff be

terminated automatically
by the Company if he/she
has been identified as
bottom 5% for the second
time?

No, the staff who are categorised as bottom 5% the 2nd

time will not be automatically terminated by the Company.

8. Will the staff be

terminated automatically
by the company if she/he
being enrolled into PIP for
the 2nd time?

This depends on the progress and decision of the 1st or 2nd

PIP. The staffs performance may improve during one of
the PIP and staff may need to be monitored and given
further guidance to improve themselves.

9. How do I know that I have

improved and exit from
PIP?

The decision will be communicated through the respective

HOD after completion of the PIP review.

10. Will the staff be

compensated if the
Company decides to
release the staff from the
employment?

The staff who are released from the Companys

employment under PIP will be given termination notice
based on the job grade. Notice period or payment of
equivalent salary may be given in lieu of such notice.

11. If I have been identified as

bottom 5%, will I receive
any bonus and/or salary
increment for that year?

Employees who are in the bottom 5% and have achieved

PMS scores 49% and below shall not be eligible for bonus &
increment.

The process will be the same as Item no. 3.

Employees who have achieved PMS scores of 50% and

above but still fall into the bottom 5% category shall only
receive a token increment & bonus payment not exceeding
1 month.However, employees that fall into the bottom 5%
for two (2) consecutive years will not be eligible for any
increment & bonus at all.