MCQ Chapter 01

01.Which of the following statements is not true?

Facebook has more than 750 million "Friends" worldwide.
Blogging is creating an explosion of new writers.
Blogging is creating new forms of customer feedback that did not exist
five years ago.
Internet advertising is not as popular as it used to be.

02.When Thomas Friedman wrote that the world was now "flat" (2005), he
meant that:
The Internet and global communications had greatly reduced the economic
and cultural advantages of developed countries.
The Internet and global communications have had no effect on the
economic and cultural advantages of developed counties.
The Internet and global communications had greatly increased the
economic and cultural advantages of developed countries.
None of the above.

03.Business firms invest heavily in information systems to achieve:

Operational excellence and new products, services, and business models.
Competitive advantage and survival.

Customer and supplier intimacy, and improved decision making.

All of the above.

04.Output that is returned to appropriate members of the organization to help

them evaluate or correct the input stage is known as:
Environment.
Feedback.
Software.
None of the above.

05. Which of the following statements about business processes is not true?
Informal work practices may also be included in business processes.
Business processes include only formal, written rules for accomplishing
tasks and have been developed over a long period.
Information systems automate many business processes.
The rules in a business process guide employees in a variety of procedures,
from writing an invoice to responding to customer complaints.

06. Every business has an information value chain in which:

Raw data are transformed through various stages that add value to that
information.
Raw data are systematically acquired.
The primary purpose is to contribute to corporate value.
All of the above.

07. Which of the following is not an important managerial complementary

asset?
Strong senior management support for change.
An emphasis on teamwork and collaboration.
Incentive systems that monitor and reward individual innovation.
A management culture that is very structured.

08.Information systems are sociotechnical systems because:

They are composed of machines and devices.
They are composed of "hard" physical technology and substantial social
investments are required to make them work properly.
Substantial intellectual investments are required to make them work
properly.

All of the above.

09. The contemporary approach to information systems that emphasizes

mathematically based models to study information systems is the:
Behavioural approach.
Technical approach.
Sociotechnical approach.
None of the above.

10.

Which of the following statements about the behavioural approach is not

true?
Information systems are often the stimulus for a behavioural problem or
issue.
The focus of this approach is generally not on technical solutions.
This approach focuses on mathematical techniques for optimizing
selected parameters within an organization.
The behavioural approach concentrates on changes in attitudes,
management, and organizational policy.