Audit report

Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Master Data of Organisation

Name of Organisation

Emirates Beton Readymix LLC

Name of corporate group

(in case of group certification)

Street

Nad Al Sheba

Postcode / Town / Country

Contact
E-Mail
Phone/Fax
Language
Scope Description

P.O. Box 111576 Dubai / UAE

Lorraine Bautista
technical@emiratesbeton.com
+971 04 320 9204/ 05/ 06/ 07 +971 04 320 9322
english
Design, Production & Supply of Ready-mix Concrete

more description regarding scope in annex

Industry / Scope (EA)

16R3

Audit profile
Standards under contract /
Audit type

ISO 9001 : 2008

2. Surveillance audit
OHSAS 18001 : 2007
2. Surveillance audit

Manual: Revision / Issue

EB- IMS-M,
Rev.4,Dtd.01.07.12

Surveillance mode

Yearly surveillance

Audit team leader / responsible

Lokesh Ganapa (A)

Audit team

Joval Esteves (B)

ISO 14001 : 2004

2. Surveillance audit
---:
---

Technical expert - Trainee

Multi-site-organisation

All sites are listed in:

Audit Reference Data Sheet
seperate Listing
Audit program/ATEA
Multisite-certification (Sample)

Shift operation

no shift operation

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Audited Standards
ISO 9001 : 2008
Exclusions:
Audit team leader:
Certificate number:
ISO 14001 : 2004
Exclusions:
Audit team leader:
Certificate number:
---: 2007
Exclusions:
Audit team leader:
Certificate number:
--- :
Exclusions:
Audit team leader:
Certificate number:

Nil
Lokesh Ganapa (A)
44100/104/116100427
Nil
Lokesh Ganapa (A)
44100/104/116100427
Nil
Lokesh Ganapa (A)
44100/104/116100427

2. Surveillance audit
Revision Manual:
EB- IMS-M,
Rev.4,Dtd.01.07.12
Audit number(ZA):
QMS 58003123;
EMS 58003124;
OHSAS
58003125
Valid
until:
07.05.16
2. Surveillance audit
Revision Manual:
EB- IMS-M,
Rev.4,Dtd.01.07.12
Audit
number(ZA):
QMS 58003123;
EMS
58003124;
OHSAS
58003125
Valid until:
07.05.16
2. Surveillance audit
Revision Manual:
EB- IMS-M,
Rev.4,Dtd.01.07.12
Audit number(ZA):
QMS 58003123;
EMS 58003124;
OHSAS
58003125
Valid
until:
07.05.16
Revision Manual:
Audit number(ZA):
Valid until:

Audit-Details
Sites
Audit date
Audit duration

Dubai
22.02.15 23.02.15
3,58 person days on site including
0,00 person days for stage 1 audit (separate report)

Details for Stage 1 Audit

Stage 1 -Audit
Duration Stage 1
Date Stage 1 audit on site

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not necessary.
0,00 person days on site
-

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Distribution/Confidentiality/Rights of ownership/Limitations/Responsibilities
This report is sent to the certification body or bodies, the members of the audit team and the audit
representative of the organisation. All documents (such as this report) regarding the certification
procedure are treated confidentially by the audit team and the certification body. This audit report remains
the property of the certification body.
An audit is a procedure based on the principle of random sampling and cannot cover each detail of the
management system. Therefore nonconformities of weaknesses may still exist which were not expressly
mentioned by the auditors in the final meeting or in the audit report.
The responsibility for continuous effective operation of the management system always rests solely with
the audited and certified organisation.
Salvo clause:
The audit report will be left to the organisation at the end of the audit - subject to approval by the
certification body. The independent release process may cause modifications or additions. In these cases
a modified revision will be sent to the audited organisation.
Annex/Enclosures
Annex/
corresponding audit documentation

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Questionaire(s) / Checklist(s)
Additional annexes, number

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Summary of results

4.1
4.2
5.1
5.2
5.3
5.4
5.5
5.6
6.1
6.2
6.3
6.4
7.1
7.2
7.3
7.4
7.5
7.6
8.1
8.2
8.3
8.4
8.5
7.5.2

2
2
1
1
1
2
1
2
1
2
1
1
1
1
1
2
2
1
1
2
1
1
1
E

4.1
4.2
4.3.1
4.3.2
4.3.3
4.4.1
4.4.2
4.4.3
4.4.4
4.4.5
4.4.6
4.4.7
4.5.1
4.5.2
4.5.3
4.5.4
4.5.5
4.6

1
1
2
1
2
1
2
1
1
1
2
2
1
2
1
1
2
2

4.1
4.2
4.3.1
4.3.2
4.3.3
4.4.1
4.4.2
4.4.3
4.4.4
4.4.5
4.4.6
4.4.7
4.5.1
4.5.2
4.5.3
4.5.4
4.5.5
4.6

Audited

Result
2
2
1
2
1
2

= audited sections of the standard;

Result: 1 = fulfilled; 2 = basically fulfilled / potential for improvement; 3 = not fulfilled / nonconformity ; - = not applicable / excluded.
Details are listed in the section "Detailed results. Fields with a coloured background are obligatory elements in every audit.

Obligatory elements from A00VA02

a) Are temporary sites (i.e installation sites, project locations etc.) available?
b) Which one are visited?
Dubai

yes

no

Please enter the reasons for the selection in Summary / explanation of results

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Result*

Clause

1
1
2
1
2
1
2
1
1
1
2
1
1
2
1
1
2
2

Obligatory elements from ISO17021:2011 Section 9.3.2.1

a) internal audits and management review;
b) review of actions taken on nonconformities identified in previous audit;
c) treatment of complaints;
d) effectiveness of the system to achieve the certified client's objectives;
e) progress of planned activities aimed at continual improvement;
f) continuing operational control;
g) review of any changes including system documentation
h) use of marks and/or any other reference to certification.
audited:

Audited

--Result*

Audited

Clause

Result*

OHSAS 18001
Audited

Clause

Result*

ISO 14001
Audited

Clause

ISO 9001

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Organisations profile
Emirates Beton is a ready mix concrete company engaged in the design, production and supply of
ready mix concrete. It was established by a group of dynamic, motivated and experienced people with
over 20 years of pioneering work experience in the ready mix concrete industry, to provide high
quality products and services.
Cementitious materials are stored in watertight metallic silos. The capacity of silos range from 100
to150 tons.There are separated tanks for each type of admixture, fresh water and chilled water.
Chilled water tanks are insulated with sprayed foam. Each water tank has a capacity of 20,000 gallons
and each admixture tank has capacity of 20,000 Liters.
Each concrete batching plant is supported with a dedicated Flaked Ice Plant and Chiller, which can
produce enough ice and chilled water to produce up to 2000m3 of temperature controlled concrete per
plant per day.
In order to ensure speedy, effective and time bound delivery, Emirates Beton maintains a fleet of 60
mixer trucks with Scannia chassis and Baryval drums and one of the largest fleet of pumping and
placing equipments available in the ready mix market in Dubai. Emirates Beton has the professionally
trained and skilled staff, who have done the mix design,production and quality control and pumping of
the prestigious high- rise constructions in Dubai.
The Scope of Certification of the integrated management system is Design, Production & Supply of
Ready Mix Concrete
The other basic details of the Organisation as established in the contract were verified and found to
be satisfactory. The number of effective employees in the Organisation is 60. The Organisation has
two units operating in Dubai, UAE. However, the unit operating at Nad Al Sheba only is offered for
Certification.
The quality related activities/ processes are:
Management Function ( Top Management, Managerial functions and dept heads)
Tender review & customer related process.
Procurement & Stores.
Administration Human Resources & Training /Legal requirements.
Operations including Production, Maintenance (Batching plant), workshop and Health &
Safety Department.
Design and Development
Quality Assurance/ Quality Control
The environmental related activities and the related aspects are:
Movement of transit vehicles dust generation & consumption of fuel.
Handling of raw materials/aggregates dust and particulate pollution
operation of machinery/ movement of heavy vehicles - noise
Concrete production waste water discharge
Maintenance works oil spills/ leaks
Administrative process consumption of water and electricity
Batching plant energy depletion, water consumption, dust generation
Truck washing waste water generation.
Water treatment plant generation of empty chemical containers.
Day- to- day activities resulting in generation of solid wastes, liquid wastes and hazardous wastes.
Storage of diesel and re-fuelling of vehicles: fire and depletion of resources/ spills etc.
Operation of Generator dust generation/ fuel consumption.
Operation of compressor - noise
The Health and safety activities and the related hazards are:
Production- batching plant dust generation
Charging of admixtures/ aggregates dust generation
Movement of vehicles dust generation and generation of noise.
Maintenance works electrical hazards, plant erection / maintenance -fall from height.
Welding works hot surface, smoke/gas
Storage and handling of diesel fire.
Movement of transit mixtures incidents.
Concrete pumping hazards at the client site.
Hazards from the various chemicals handled.
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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Summary / explanations of results

The Audit was carried out in a random sampling basis to fall in line with the scope of the certification
as per the audit criteria ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007. The Processes were
audited as planned in the audit plan (Refer Audit Plan).
The plant is shifting from Nad al sheba location to Jebel ali location, both locations have been audited
for operational fitness and all documentation has been evidenced at old location
The results/Summary is as follows:
Overall system implementation and maintenance was found to be effective
Implementation of policy commitments was found to be appropriate
With reference to the above statement, the tools for continual improvement such as
Objectives, Internal audits and Management review can be utilized effectively to demonstrate
improvement
The overall demonstration of the Quality, Environmental and Health & Safety Management system
with reference to the audit criteria of ISO 9001:2008, ISO 14001 : 2004 and OHSAS 18001:2007 is
effective and the Auditors here by recommend the organization for maintenance of the
certificates of ISO 9001:2008, ISO 14001:2004 and OHSAS 18001: 2007.
The effectiveness of the actions for the IPs to be verified in the next surveillance.

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Conclusion
Taking into account the size and structure of the organisation, the products/services supplied and
the process used, the organisation has basically demonstrated that it operates its management
system in order to ensure fulfilment of its own requirements, the requirements of its customers and
the relevant legal requirements.
This includes in particular:

The policies from 06.02.10, objectives and their implementation in the organisation
The processes which exist in the management system and their interaction
The management system documentation
The recording system
The resource management
The measuring and analysis (management review from 16.10.14, audit planning from 2014,
audit report(s) from 28.09.14 - 29.09.14 and examples for indicators)
The continual improvement process

also the implementation and the effectiveness of the management system and the processes for
providing services/production/product realisation were assessed by the audit team by means of onsite inspection and examination of documents on a random sample basis.
Nonconformities, observations and the potential for improvement are described in the "Detailed
Results" section.

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Detailed results
The evaluation of the audit results basically follows the scheme shown below:
Stage

Classification

NC A

Nonconformity A

Meaning

1. Non-fulfillment of one or several requirements of the

management system standard or
2. A situation which gives rise to considerable doubt as to the
capability of the customer's management system to achieve
the desired results
NC B
Nonconformity B
All other nonconformities
PI
Potential for improvement
Items which would allow optimisation of the management system
in relation to the requirements of the relevant standard. It is
recommended that the company implements these items.
GP
Positive aspects/
Positive aspects of the management system worthy of special
Good Practice
mention (see also point 4.3 if applicable)
CM
Comments
Special situation and information to be traced in next audit
Follow-up action(*):Follow-up Audit or action plan
No.

NC A

Area /
Process

Standard:clause

Follow-up
action *

Set date

Area /
Process

Standard:clause

Follow-up
action *

Set date

Nil

No.

NC B
Nil

PI
Exclusions should be mentioned in IMS manual

3.

Outsourced processes and respective controls

are not lilsted in IMS manual,

IMS Manual

ISO 9001 4.2.2

ISO 9001 4.2.2
ISO 14001 4.1
OHSAS 18001 4.1
ISO 9001 4.1

4.

Accountability topic should be added to IMS

manual

IMS Manual

OHSAS 18001 4.1

5.

Impacts of products should be covered in aspect

impact studies (Like In process product &
Finished products, e.t.c)
Ref: production aspect & Impact study, dated:
22.09.14, doc no: EB-EMS-P01-F01, rev:0

Aspect & Impact

study

ISO 14001 4.3.1

6.

Bio medical waste, E-Waste, Glass, Bulbes &

Tubes e.t.c could be added to aspect & impact
studies at respective area studies

Aspect & Impact

study

ISO 14001 4.3.1

7.

Disposing waste to authorised dubai municipality

scrap vendor to be mentioned in controls of
aspect & impact studies at all applicable areas
Ref: production risk assessment study, dated:
15.08.13, doc no: EB-OHSMS-P01-F01, rev:0

Aspect & Impact

study

ISO 14001 4.3.1

Sequence & Interaction between processes is

not evidenced in IMS manual,

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Area / Process
IMS Manual
IMS Manual

Standard:clause

No.
1.
2.

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Area / Process
HIRA Study

Standard:clause

Residual risk factor to be made after

implementing control for each identified risk
Ref: production risk assessment study, dated:
15.08.13, doc no: EB-OHSMS-P01-F01, rev:0

HIRA Study

OHSAS 18001
4.3.1

10.

Data tracking and analysis of data of all KPIs are

not evidenced
Ref: Number of LTIS, Nearmiss reporting
promotion, use of recycled plant

Objectives, targets &

programmes

ISO 9001 5.4.1

ISO 14001 4.3.3
OHSAS 18001
4.3.3

11.

Effectiveness check of corrective and preventive

actions taken for NCR to be made and
implemented

Corrective and
preventive action

ISO 9001 4.2.2

ISO 14001 4.1
OHSAS 18001 4.1

12.

Permit to work should be introduced to other

activities like confined space working, working at
height (Based on application)

Operational control

OHSAS 18001
4.4.6

13.

Forklift driver qualification is required to few more

operators

Operational control

OHSAS 18001
4.4.6

14.

Bio-medical waste should be considered

seperately to dispose it to authorized vendor and
this waste should be segregated from all watses

Aspect & Impact

study

ISO 14001 4.3.1

15.

Energency mock drill for environmental

emergencies could be made as per frequency
mentioned in EB-HSEMS-P04 procedure
Air monitoring to be made at DG Set &
Production area

Emergency
preparedness and
response
Operational control

ISO 14001 4.4.7

17.

Noise level should also be checked during night

shifts
All points the noise level is above 85 dB An
action plan to be made by applying ELARP

Operational control

ISO 14001 4.4.6

18.

Detailed instruction to be made for cleaning of

drinking water storage tank with detail records of
cleaning

Operational control

OHSAS 18001
4.4.6

19.

MR topic is not evidenced in audit plan of 2014

Internal audit

20.

Results of evaluation of compliance to be

covered in management review

Management review

21.

Rootcause analysis, corrective and preventive

action should be defined to avoid repetition of
maintenance problems in rapair and service
requisition form
Evaluation of complaince is not evidenced as per
IMS manual (Twice in a year)

Maintenance

ISO 9001 8.2.2

ISO 14001 4.5.5
OHSAS 18001
4.5.5
ISO 9001 5.6
ISO 14001 4.6
OHSAS 18001 4.6
ISO 9001 7.5

Ear plugs or ear muffs usage at high noise areas

Operational control

No.
8.

PI

9.

16.

22.

23.

Human behavioural risks could be included in

Risk assement studies at all applicable activities
Ref: production risk assessment study, dated:
15.08.13, doc no: EB-OHSMS-P01-F01, rev:0

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Evaluation of
compliance

OHSAS 18001
4.3.1

ISO 14001 4.4.6

ISO 14001 4.5.2,

OHSAS 18001
4.5.2
OHSAS 18001
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Audit report
Organisation
Audits (ZA):

No.

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

PI
are not followed by staff

Area / Process

24.

Training records / certificates to be retained by

HR department

HR

25.

Environmental management system focussed

trainings to be provided

Training

26.

Rating criteria as well as records retention for

supplier selection to be improved

Purchase

No.
1.

GP
Management committment

Area / Process
Top management

2.

Well maintained documentation in sales

Control of documents

3.

Detailed HSE training plan from HSE function

and regular toolbox talks

HSE Training

No.

CM

Area / Process

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Standard:clause
4.4.6

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ISO 9001 6.2

ISO 14001 4.4.2
OHSAS 18001
4.4.2
ISO 9001 6.2.2
ISO 14001 4.4.2
OHSAS 18001
4.4.2
ISO 9001 7.4

Standard:clause
ISO 9001 5.1
ISO 14001 4.1
OHSAS 18001 4.1
ISO 9001 4.2.3
ISO 14001 4.4.5
OHSAS 18001
4.4.5
ISO 14001 4.4.2
OHSAS 18001
4.4.2
Standard:clause

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Audit report
Organisation
Audits (ZA):

Emirates Beton Readymix LLC

QMS 58003123; EMS 58003124; OHSAS 58003125

Management of non-conformities
Nonconformities were not found - the procedure can continue.
Nonconformities were found.
In case of non-conformities:
Follow-up Audit:
On-site review and evaluation of the introduction, implementation and effectiveness of guided
correction and corrective actions for previously identified non-conformities.
or
Action Plan:
The auditors is a scheduled plan of action with the serial number of the finding, root cause
analysis, the corrections (to stop the error), and corrective action (for retraction of the fault) to
submit.
Verification of effectiveness:
On a Follow-up Audit:
By submission of documents:
Evidence of the effectiveness of correction and corrective action is to explain to the deadline set
by the Audit Team Leader submission of documents.
In the next audit:
The final proof of the effectiveness of the corrections and corrective actions will be reviewed in
the next regular audit.
Auditor in Charge:
The audit team leader directs the non-conformities as needed to the responsible auditor for
processing.

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