E-mail: parker616@gmail.

com
4914 Kingshill Drive
FREDERICK ROB PARKER Columbus, OH 43229 – (614) 570-6206
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CAREER PROFILE
More than ten years of professional restaurant and management experience. Exemplified
leadership qualities and professionalism with an enthusiastic commitment to customer service
satisfaction. A proven and verifiable record for maximizing productivity and staff performance.

PROFESSIONAL EXPERIENCE

BUFFALO WILD WINGS,

WINGS Columbus, OH 07/07-05/09
► Bar Manager: Oversaw daily operations of the bar. Responsible for implementing company policies
and performing the following duties: purchasing liquor, wine, and beer; hiring and training new
employees; scheduling, supervising and motivating staff; performing control functions; and maintaining
a high level of quality and service in all areas of the operation. Responsible for taking inventories and
calculating bar cost percentages.
► Front of the House Manager: Managed 40 employees including servers, greeters and cashiers in a high-
volume establishment. Responsible for staff scheduling and the hiring and training of new employees.
Fostered an environment in which guests enjoy high levels of service and employees are motivated to
deliver top performance in compliance with company standards such as steps of service and professional
conduct.

MAX AND ERMA’S,

ERMA’S Columbus, OH 09/04-07/07
► Restaurant Manager: Responsible to the General Manger. Responsible for hiring, evaluating
employees, and conducting training sessions. Supervise and motivate 70 staff members including
servers, bussers, and greeters. Managed a 1.5M budget including purchase orders for front and back of
the house operations, taking inventories, and enforcing cost control programs. Responsible for
scheduling employees to ensure high quality service while containing payroll costs within an
established percentage range.

TGI FRIDAY’S,
FRIDAY’S Columbus, OH 04/98-09/04
► Server, Bartender: Ensure polite, professional, fast, and courteous service. Display a high level of
professionalism while satisfying customer needs. Maintain interpersonal attitude and contribute to
teamwork in a high-pressure environment. Assist in the training of new employees.

E DU CAT I O N
FRANKLIN UNIVERSIY, Columbus, OH
► Bachelor of Science, 2002.
► Major: Marketing with specialization in Internet Marketing.
► Cumulative GPA: 3.86 / 4.0

THE OHIO STATE UNIVERSITY, Columbus, OH

► Bachelor of Arts, 2000; Alpha Tau Omega Fraternity.
► Major: Anthropology.