Australia Post

Parcel Post
Barcodes requirements
Parcel Services
Effective 1 November 2014

auspost.com.au

1 Overview
1.1

What does this mean for Victorian Government customers?

Victorian Government State Purchasing Contract (SPC) customers are asked to apply a unique
processing barcode on all the domestic parcels they lodge with Australia Post. We have a range of
available solutions for applying barcodes.
SPC Users have two options for how they apply a unique barcode to their parcels. They can choose a
tracked or a non-tracked solution, as each is designed to meet our new barcode requirements.

Australia Post Parcel Post

1.2

Tracked barcode solutions

If external tracking is critical to our customers then the tracked barcode solution will be a better
option as it ensures their parcels receive tracking that is visible to them and their customers.
SPC Users may choose to migrate to eParcel or continue to use our Receipted Delivery or Express
Post services.

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1.3

Non-tracked barcode solutions

If external tracking isnt critical to your requirements then the non-tracked barcode will be a better
option, as it ensures your parcels are efficiently routed through our parcel network but, this option
does not provide tracking to your or your customers.

2 Pre-printed barcode labels

SPC Users may also choose to generate their own barcodes using their own systems, use our
Labels Print Service or apply a pre-printed barcode.
Vic Government can choose to apply a pre-printed, self-adhesive barcode label, called Parcel Post
Untracked, which will be provided by Australia Post. You can order these consumable labels from your
local lodgement point.

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1.4

What do the Parcel Post Untracked labels look like?

There are two versions; one is a linear label and the other is a 2D data matrix label. Both labels have
the same SAP number and can be read by scanners in our processing and delivery facilities.
We will be issuing the linear label first and when stock is exhausted, we will commence issuing the 2D
data matrix label.

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1.5

How do I order the Parcel Post Untracked labels?

Contact your lodgement point and reference the following stock code for the Parcel Post Untracked
label: 8840303. Labels are available in rolls of 500.

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Can a customer track a Parcel Post Untracked label?

No. The Parcel Post Untracked labels are to assist in the sortation of parcels only and cannot be used
to track the progress of a parcel throughout its delivery journey. If a customer wants to track their
parcel they need to use the Receipted Delivery service or lodge the parcel via Express Post.

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1.7

Where should customers affix the Parcel Post Untracked labels?

Customers must place the barcode labels on the same face and as close as possible to the delivery
address.

Australia Post Parcel Post

1 Next Steps

Australia Post Parcel Post

Please commence immediately to apply barcodes and all parcel sent from 1 February 2015 will need
to have a barcode applied.

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1.8

Help desk contact details

If you have any further questions or would like to discuss this transition, please contact the Australia
Post Customer Service on 13 11 18.

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