1 EXCHANGE 2013
DAG BACKUP AND RECOVERY
Table of Contents
vLab Environment Overview ......................................................................................................................... 3
vLab Backup Environment Overview ................................................................................................................4
vApp Environment Login Details .......................................................................................................................5
Demo Environment Layout ...............................................................................................................................6
Troubleshooting ......................................................................................................................................... 83
Granular Recovery Not Working ......................................................................................................................84
Mailbox Databases not mounted....................................................................................................................88
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Login Credentials
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Avamar Administrator
Connect to Avamar Enterprise Manager
1. Start Chrome web browser
2. In the address bar type http://ave-03.brsvlab.local/em
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2. go to https://ex2013-1.brsvlab.local/owa/
3. click Advanced.
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Group name
1. Click on Group Properties Tab
Assigned Dataset
1. Click on Dataset Tab
2. Click on down arrow
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Group Members
1. Click on Members Tab
2. Please note that Group has only one cluster client assigned, but this client is performing backups for all
databases in Exchange DAG across multiple Exchange Mailbox Servers
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Login into Outlook Web App and remove selected email message
Connect to Outlook Web App using Chrome browser
1. https://ex2013-1/owa/
2. Sign in using "brsvlab\Ex13User22" as username and "P@ssword1!" as password
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Verify existence of two email messages in the user inbox and then delete them
1. Select Inbox in the folder view
2. Select two email messages
3. Delete selected messages by Right Click context menu or use DELETE button in the right pane
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Select recipients
Select mailboxes
If DATABASE column is not showing add this column to the view.
Add DATABASE column if necessary
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NOTE: You may see a webapp error pop up. Click OK, it is harmless.
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Execute GLR recovery from recent backup NOTE: If you do not accomplish a recovery in this
step, the clean up process will not remove the Mailbox Database recovery database _rdb.
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Return to Avamar Activity Monitor and note end time of most recent backup
Using shortcut at the bottom left jump to Backup, Restore and Manage window
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5. In the browse window select ex2013-3 host. Only one host is visible because only this host has GLR plug-in
installed
6. Click OK
7. Click OK
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Wait for browse process to complete and select database with user mailbox
1. Select DBEX13-1DB1 database by clicking "+" next to it. NOTE: This is the database you confirmed that the
user mailbox existed on.
2. Click OK
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Login into Outlook Web App and verify that email messages were recovered
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Sign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the view
to see the recovered items folder.
Sign in using "brsvlab\Ex13User22" as username and "P@ssword1!" as password
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Login into Outlook Web App and take a note of folders structure and Inbox content
Connect to Outlook Web App using Chrome browser
1. https://ex2013-1.brsvlab.local/owa/
2. Sing in using "brsvlab\Ex13User12" as username and "P@ssword1!" as password
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Locate source mailbox database that is hosting user's mailbox from where we will be
recovering email messages
This step can be skipped if database name is already known or provided by messaging administrator.
In addition, if student is performing lab exercises in the sequential order it should be already determined that source
mailbox database name for the Ex13User22 is DBX13-1DB1 database.
Please proceed to the next step or refer to the earlier exercise for details.
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Return to Backup, Restore and Manage window and select available backup
1.
2.
3.
4.
5.
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5. Click OK
6. Click OK
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Wait for browse process to complete and select database with user mailbox
1. Select radio button next to database identified in previous steps, in this exercise we using DBX13-1DB1
database
2. Click on the "+" sign next to selected database name
3. Click OK
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Specify Target user mailbox address in More options window, in this exercise we using
Ex13User12@brsvlab.local
1. In the Target mailbox address field type full address "Ex13User12@brsvlab.local"
2. Click OK
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Login into Outlook Web App and verify that email messages were recovered
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Sign in back to Outlook Web App of you have to. Otherwise, you may need to refresh the view
to see the recovered items folder.
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Go back to Activity Monitor window and wait for the restore of database to complete
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Troubleshooting
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Summary
Avamar Exchange 2013 DAG Backup and Recovery
Using Avamar for Exchange data protection provides users simple backup and recovery options that address many
layers of backup and recovery requirements.
From entire database recoveries to RDB or directly to the active database, down to restoring a single mail item, Avamar
Delivers administrators the flexibility required to sustain business operations for Exchange.
Please review the Avamar Exchange VSS User Guide for more information and plugin options.
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