Tony J.

Cooper
9509 East 99th Place
Tulsa, Oklahoma 74133
(918) 378-7008
Grcoop222@yahoo.com

EDUCATION

The University of Phoenix

Associate’s Degree, Business, will graduate in May 2010

Bachelor’s Degree, Business and Marketing, July 2112

Current GPA: 3.15

Union High School, Tulsa, Oklahoma

Graduated, May 1997

GPA: 3.0

Member of Future Business Leaders of America

RELEVANT COURSE WORK

Business Communications Critical Thinking

Marketing Business Computer Technology

Economics (Economic Theory) Algebra

Survey of Accounting Food Safety Manager Certified 1998 to 2011

Mass Media Cultural Diversity

Behavioral Science International Business

Environmental Science World Religions

Art (high school)

EMPLOYMENT EXPERIENCE

Service Deli/ Bakery Manager/ Assistant Division Operations Specialist, August

01, 2009 to Present
RPCS: Responsible for decorating elegant cakes; assisting Division Operations
Manager in maintaining 12 stores in the Oklahoma region. Responsible for creating
marketing sales ideas to intrigue customers to shop at the Food Pyramid stores;
strategically set merchandise in areas of the stores to increase sales potential,
responsible for following a P&L (profits and loss statement), forecasting sales
projections, writing schedules and orders, management of departments’ labor and
product level, performing inventories, training of associates and managers, and
exhibiting a high standard of friendly customer service.

Service Deli Manager/ Management Trainer/ Assistant Division Operations

Specialist, July 23, 2007 to August 01, 2009

RPCS: Assisted Division Operations Manager in maintaining 12 stores in the

Oklahoma region. Responsible for creating marketing sales ideas to intrigue customers
to shop at the Food Pyramid stores; strategically set merchandise in areas of the stores
to increase sales potential, responsible for following a P&L (profits and loss statement),
writing schedules and orders, forecasting sales projections, management of
departments’ labor and product level, inventories, training of associates and managers,
and exhibiting a high standard of friendly customer service.

Service Deli Manager/ Division Management Trainer/ Assistant Operations Sales

Specialist, September 26, 1997 to July 23, 2007

Albertsons’ Incorporated: Assisted Division Operations Manager in maintaining 12

stores in the Tulsa area. Responsible for creating marketing sales ideas to intrigue
customers to shop at the Albertsons’ stores; strategically set merchandise in areas of
the stores to increase sales potential, responsible for following a P&L (profits and loss
statement), writing schedules and orders, forecasting sales projections, management of
departments’ labor and product level, inventories, training of associates and managers,
and exhibiting a high standard of friendly customer service.

SKILLS AND ACTIVITIES

Microsoft Office: Exceptional knowledge of Excel, Word, PowerPoint, Publisher,
Movie Maker, Outlook and Works.

Adobe: Photoshop and Illustrator CS4.

Sales and Marketing Experience: 13 years of sales and marketing management and
customer service experience.

Training Skills: Experience in the training of new associates and mangers in the skills
of deli, bakery, and retail operations, suggestive selling, marketing, and customer
service.

Art: Experience creating logos and ad signs for business. I created a professional logo
for McConnell Ice Company in Tulsa, Oklahoma. I have also created cartoon characters
for Food Pyramid grocery stores to use in in-store promotions and marketing ads; along
with 40+ comic characters I plan on publishing in the future. I am also a professional
cake decorator, which is part of my current position with Food Pyramid.
Advertising with use of 3D animation: Experience in creating advertisements using
Blender as a 3D animator.

Hobbies: Animation, art (drawing and painting), running, football, and basketball.

Achievements

a. Business

I maintained an average of a 15% sales increase in sales in the service deli

department each week of 2009. This was achieved by aggressive marketing and
merchandising, exceptional customer service, and following company
procedures. This was also achieved while the total store was showing a
decrease average of 5% each week. I have also exceeded the gross projection
for the department each month by monitoring the sales to purchase weekly and
adjusting orders to meet purchase goals.

b. Personal

I won 48 gold, 39 silver, and 21 bronze medals in high school track. I also took
first place in youth arts in 1989.

References

Upon request