AT A GLANCE
Company Name
Fujitsu Australia and
New Zealand
Website
www.fujitsu.com.au
Location
Sydney (headquarters) with
capital city offices across
Australia and New Zealand
Industry
Information & Communication
Technology (ICT)
Products and Services
Consulting, IT solutions and
managed services
Revenue
A$650 million
Staff
3,000
Challenges & Opportunities
I Past business acquisitions had
led to process overlap and a
variety of redundant legacy
business systems
I Lack of systems continuity was
restricting operational efficiency
and causing duplication of effort
I Needed to consolidate business
around a single, consistent
enterprise application
environment
Project Objectives
I Migrate acquired businesses
off legacy application platforms
I Standardise processes and
procedures across the merged
organisation in line with industry
best practices
I Provide an expandable platform
for implementing additional
functionality in the future
Solutions and Services
I SAP ERP 6.0
I SAP Best Practices
Why SAP Solutions
I SAP Best Practices provided
good starting point for
process optimisation
Implementation Highlights
I Phase 1 implementation
completed in eight months
despite complexity
I Sophisticated governance
structure ensured ongoing
buy-in from key business
leaders representing 3000
users
I Rollout supported by extensive
online training delivered to more
than 1500 people
Key Benefits
Quantitative benefits:
I Streamlined HR and payroll
processes reduced the cost
of payroll overtime data entry,
payslip distribution, leave
management and other labourintensive processes
I Consistent warehouse
management and improved
reporting removed excess
costs from product inventory
I Licence and support costs for
disparate technology platforms
were eliminated
Qualitative benefits:
Common processes enabling
strategic alignment of all
business units
I Improved reporting capability
I Single view of customers and
suppliers eliminates redundant
data and processes
I Better HR processes providing
more efficient employee
training, retention and leave
management
I Employee and manager selfservice improve access to
accurate, timely data
Fujitsu
Fujitsu set for expansion with SAP Best Practice
Fujitsu had set itself a short timeframe for the project, which
began in February 2006 and was originally slated to go live
by October 1. This put the Project Unity - Fujitsus SAP
implementation project team on the fast-track to do a
complete process review and implement SAP accordingly.
With absolutely no room for getting the project wrong,
Fujitsu engaged SAP Consulting to do a major business
review, set the scope for the project, and identify any
potential functional gaps. Paired with Fujitsus own extensive
capabilities in project management, the team was able to
develop a clear roadmap for a whirlwind implementation
that was set to shake the company to its foundation.
point in time can you say youve got everything nailed down
100 percent. Its always evolving.
By October 1, the new SAP implementation had evolved
enough that it was ready to go into early production trials.
A pilot project was commenced, with SAP ERP 6.0 running
on top of a Fujitsu FlexFrame server, MaxDB database and
Linux operating system.
Over the course of the project, the Project Unity team worked
steadily to accommodate what turned out to be 77 discrete
change requests. Many of these were significant in terms of
both technical complexity and Change Management impact.
The extra money on the change requests was well spent,
according to Mathur. There were some very unique things
that Fujitsu do, and we had to change the systems to do
them, he explained. For example, we do a lot of
outsourcing business and do a lot of support and
maintenance work on applications. They were not fitting
straight into standard SAP Project Systems, so we had to do
quite a few changes around that so we could make sure the
entire business fitted into SAP.
With those changes integrated, the system went live on
October 30. True to its name, the project had delivered a
major unification effort, a complete process review and a
completely new way of running what had for too long been
disparate and redundant operations. With the help of SAP
and its own internal expertise, Fujitsu Australia and New
Zealand had completely reinvented itself.
The New Fujitsu
www.sap.com/contactsap
2007/08
Companys registration no.: 198902722M
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