SolarWinds Technical Reference

SolarWinds License Manager

Requirements ........................................................... 1
Installing License Manager ....................................... 1
Using License Manager ............................................ 2

network management simplified - solarwinds.com

SolarWinds License Manager provides you with

the following capabilities:
Easily migrate licenses from one computer to
another without contacting SolarWinds
Customer Service.

Upgrade from one production license level to

another

Upgrade from evaluation licenses to

production licenses

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Document revised: 11/08/2010

SolarWinds License Manager 1

Requirements
The following needs must be satisfied to successfully run SolarWinds License Manager.
Item

Need

Install Location

SolarWinds License Manager must be installed on the same computer as the products to
be migrated.

Connectivity

Computer must have access to the internet.

.net Framework

3.0 or later, links to the framework are included in the installation

Operating System

Windows 2000 SP4 with Update Rollup 1 or later

Windows Server 2003 SP1 and higher, including R2
Windows Server 2008 and higher, including R2
Windows XP
Windows Vista
Windows 7

Browser

Internet Explorer 6 or later

Firefox 2.0 or later

Notes:

SolarWinds License Manager does not reset Kiwi or LANsurveyor product licenses.

ipMonitor version 10 or later are now supported by License Manager. You can reset ipMonitor
licenses previous to version 10 by launching the ipMonitor Configuration Program, clicking Software
Licensing, and then clicking Park License.

License Manager must be installed on a computer with the correct time. If the time on the computer is
off 24 hours in either direction from the Greenwich Mean Time clock, you will be unable to reset
licenses. Time zone settings do not affect and do not cause this issue.

Installing License Manager

Install License Manager on the computer from which you are uninstalling currently licensed products.
To install License Manager:
1. Navigate to
http://solarwinds.s3.amazonaws.com/solarwinds/Release/LicenseManager/LicenseManager.zip.
2. Unzip the downloaded file, and then run LicenseManager.exe.

2 SolarWinds License Manager

Using License Manager

License Manager must be run on the computer where the currently licensed SolarWinds product is
installed.
To deactivate currently installed licenses:
1. Start the License Manager from the SolarWinds Program group.
2. Check the products you want to deactivate on this computer.
3. Click Deactivate.
Note: Deactivated licenses are now available for activation on a new computer.
When you have successfully deactivated your products, log on to the computer on which you want to
install your products and begin the installation procedure. When asked to specify your licenses, provide
the appropriate information. The license you deactivated earlier is assigned to the new installation.
To upgrade a currently installed licenses:
1. Start the License Manager from the SolarWinds Program group.
2. Click Upgrade in the Action column next to the products for which you want to upgrade the license on
this computer.
3. Complete the Activation wizard to upgrade your license.
To activate a currently installed evaluation and license the product:
1. Start the License Manager from the SolarWinds Program group.
2. Click Activate in the Action column next to the products you want to register as licensed products on
this computer.
3. Complete the Activation wizard to upgrade your license.