Jaymin Desai

Email: jayminadesai@gmail.com
Contact No. : +919824158408 (c)

Objective

Seeking to obtain a position where I can utilize my technical knowledge and experience to improve
the efficiency and productivity of the company.

Summery of Skills and Experience

 IT professional with over 5 years (3 + years in testing) of progressive experience.

 Knowledge of Telecommunication domain.

 Experienced in Testing Web as well as Desktop Applications.

 Experienced in Writing and Executing Test Cases.

 Knowledge of Bug reporting tools like JIRA & TD.

 Familiar with Networking and Programming Concepts.

 Worked on all phases of application development life cycle and perform various roles like
testing engineer, implementation & Support engineer.

Professional Background

 August 2008 – Present date: Working as a software engineer – QA at Intellicon Pvt. Ltd.
Ahmedabad. I am part of testing team of various telecommunication products like
IntelliContact-VL (Voice Logger), IntelliConsol (Operator Consol), IntelliSContact (Call
Center Application) and IntelliMeet (Application used for Audio Conferencing).

Responsibilities:

• Requirement analysis and design.

• Prepared & Execute Test Cases.
• Involved in manual testing - Tested various functionality of client as well as server
application for Call center Mgmt. application and Call recording application.
• Involved in Functional testing and Integration testing.
• Performed System testing and Regression testing.
• Interacted with the developers at the time of Change Requests.
• EPBX communication engine programming.
• Product maintenance and enhancements.

 August 2007 – August 2008: Working as a software engineer - Testing in APRS

Technology. Part of the testing team of the project Indianholidaylocations (Online Tour Mgmt
Application).

Responsibilities:

• Requirement analysis and design.

 • Involved in Functional, Regression Performance testing of online tour mgmt. portal.
• Involved in testing of application security features like, session expiry, passwords
security and compatibility across multiple browser types.
• Performed test execution and bug reporting using JIRA.
• Worked as Network Admin.

 May 2006 – June 2007: Working as a software engineer – Testing in itech software
solutions, Toronto, Canada. Part of the testing team of the project Bamboo Cricket (Web-
Based Email Marketing Mgmt Application).

Responsibilities:

• Performed Functional and regression testing of Email marketing mgmt application

• Conducted cross-platform testing of the application. (across various Internet
browsers)
• Performed test execution and bug reporting using JIRA

 August 2003 – August 2005: Working as a Network engineer in Tulip Enterprise

Vadodara.

Responsibilities:

• Assembling Computers and Setting up small office networks.

• Fault finding and repairing them on single PC basis
• Giving training to the clients according to the company’s project

 April 2000 – July 2003: Working as a Network engineer in NEEL-NET Enterprise

Vadodara.

Responsibilities:

• Setting up small networks for small office based uses in major Microsoft Windows
base network systems
• Assembling Computers and performed marketing and selling of them
• Perform software installation as per the client’s requirements.

EDUCATION:

Post Graduate in COMPUTER NETWORK OPERATIONS from Niagara College, Welland, ON,
CANADA with 80 % in April 2006

Bachelor of Chemistry from Gujarat University in April 2000

OTHER SKILLS:

• Languages : C, C++ Programming.

• Operating Systems : Windows Vista, Windows 9x/2K/XP/2003 Server,
Red Hat Linux
• Database : MS access, SQL Server 2005, MS SQL Server 2000.
• Office Packages : MS Office, Open Office.
• Additional : Microsoft Visio 2003.