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BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI

WORK INTEGRATED LEARNING PROGRAMMES


Digital
Part A: Content Design
Course Title

Management Information System

Course No(s)

BITS ZC471/CM ZC471/HHSM ZC471

Credit Units

Credit Model
Content Authors

P. Jayalakshmi

Course Objectives
No
CO1

Focus on the environmental business pressures impacting organizational


performance and the role of Information Technology in overcoming these pressures.
Gain basic understanding on the concept of the digital economy and of digital
enterprises, the impact business pressures play on the organization and their
responses and adaptations to these pressures. Also gain understanding of the role
information technology plays both within and outside of the organization.

CO2

Learning the basics of information systems, information resource management, and


end user computing. Emphasis is placed upon the various types of information
architectures and upon the importance of solid information infrastructure. Webbased information systems and their functionalities is discussed and also about the
emerging technologies in IT.

CO3

The importance of data and the management issues that relate to it and its life
cycle are emphasized. Other objectives include document management, explaining
the concept of data warehousing, data mining, analytical processing, and
knowledge discovery management. Transaction and analytic processing systems
are discussed and also the effects of data improvement on business. To develop an
understanding of the complexity of organizational networks, and more importantly
of the benefits of the importance of communication and collaboration in gaining
competitive advantage for the organization

CO4

To recognize the difficulties in managing information resources, while learning how


to recognize the vulnerabilities and weaknesses of information systems security. To
learn to distinguish between security measures, analyzing disaster planning and
recovery, and appreciating the need for business continuity and disaster recovery

CO5

The primary objective is to focus on electronic commerce, or EC, in its various


forms, including B2B (Business to Business), B2C (Business to Consumers), and C2C
(Consumer to Consumer) among others. The standard for doing business, the
importance of EC, its infrastructure, its applications, and its support services, are
emphasized. The practical applications, benefits and limitations are explained.

CO6

Overview of the concepts of mobile computing and m-commerce is presented.


Includes discussion of the drivers, technologies, barriers, and wireless standards.
The current applications of m-commerce within an organization, as well as the
relevant consumer and personal applications are discussed. It focuses on
applications that exist in industries such as finance, advertizing, marketing and
supply chain applications. Location-based commerce, also known as l-commerce
are discussed.

CO7

To understand the facts and issues related to transaction processing systems,


innovative systems, and functional systems in an organization. How IT supports
customer relationship management, as well as how the various support systems
are integrated in an organization is explained. Functional areas and business
processes related to the value chain and the close linkage between functional areas
and IT are explored. The benefits and issues of integrating functional information
systems are explored.

CO8

An overview of the concepts of supply chains and their business value, with
emphasis on management (SCM). Problems of SCM are addressed using industry
illustrations. Enterprise Resource Planning is examined as a way to simplify and
coordinate the organization and its supply and value chains. The historical
development of software tools to manage the planning of resources is traced to the
present day where SCM, ERP, and e-commerce work together to achieve a
competitive advantage for organizations, by faster, more efficient order fulfillment
and through the resolution of related problems.

CO9

A background to the complexities and the strategic benefits of information in large


scale information system deployments is explained. These can come in the form of
inter-organizational alliances and distributed networks as well as information
systems deployed on a world-wide scale.

CO10 Learn to recognize the importance of data, the management issues that relate to it,

and its life cycle. Relating data management to multimedia and document
management, explaining the concept of data warehousing, data mining, analytical
processing, and knowledge discovery management.

CO11 The importance of information systems to the overall strategic goals of the
organization. Focus is placed on the ability for IS to work as a coordinating function
and also the challenges in IT business alignment and how they can be addressed.
However, the emphasis on the strategic alignment of IS to the overall organization
is also discussed as a major component to the approach being successful.

CO12 The process of managing IT projects within an organization and the framework for

adopting these projects are introduced. The five stages of the adoption life cycle is
described. To understand the impact of technology, task, individual, organizational,
and environmental characteristics on the adoption of new technologies.
Understanding the typical causes of IT implementation failures and all other
associated challenges. The concept of business process management (BPM) and
how it can be used to enhance effectiveness in an organization and finally the role
of change management in systems implementation. Focus on the organizational
transformation that follows from the introduction of new and innovative technology.

CO13 How information technology affects organizations, technology users and the

environment is reviewed. The implementation of technology has a more wide


ranging effect than merely the purpose for which it is chosen. IT can affect hiring
patterns, training decisions, and profitability. IT has dramatically altered the
competitive landscape, which in turn has created and shifted wealth. Green

business practices and data center designs are also discussed.

Text Book(s)
T1

Turban, Efraim & Volonino, L. Information Technology for


Management: Transforming Organizations in the Digital Economy,
Wiley Student Edition, 7th Edition, 2009.

Reference Book(s) & other resources


R1

OBrien, James A., Management Information Systems, TMH, 5th


Edition, 2002

R2

Laudon and Laudon, Management Information Systems, Pearson


Education, 9th Ed., 2004

R3

Effy OZ, Management Information Systems, Thomson India


Education, 5th Ed., 2007.

R4

Turban, Efraim & Volonino, L. Information Technology for


Management: Transforming Organizations in the Digital Economy,
Wiley Student Edition, 9th Edition, 2012
http://library.books24x7.com/toc.aspx?bkid=51172

Content Structure
1.
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.
2.
2.1.
2.2.
2.3.
2.4.
2.5.

IT Supports Organizational Performance in Turbulent Business Environments


Doing Business in the Digital Economy
Information Systems and Information Technology (IT)
Business Performance Management, Business Pressures, Organization Responses, and
IT Support
Strategy for Competitive Advantage and IT Support
Social Computing and Networking
Why Should You Learn About Information Technology?

2.6.

Information Technologies: Concepts, Types, and IT Support


Information Systems: Concepts and Definitions
Classification and Types of Information Systems
How IT Supports People
How IT Supports Supply Chains and Business Processes
Information Systems Infrastructure, Architecture, and
Environments
Innovative and Futuristic Information Systems

3.
3.1.
3.2.
3.3.
3.4.
3.5.
3.6.

Networks and Collaboration as Business Solutions


Enterprise Networks, Connectivity, and Trends
Network Management, and Collaboration Technology
Wireless, Enterprise Mobility, and IP Telephony
Discovery, Search, and Customized Delivery
Collaboration and Web-based Meetings
Social, Legal, and Ethical Issues

4.
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
4.7.
4.8.

Securing the Enterprise and Business Continuity


Data and Enterprise Security Incidents
IS Vulnerabilities and Threats
Fraud and Computer-Mediated Crimes
IT Security Management Practices
Network Security
Internal Control and Compliance Management
Business Continuity and Disaster Recovery Planning
Auditing and Risk Management

5.

E-Business and E-Commerce

Emerging

Computing

5.1.
5.2.
5.3.
5.4.
5.5.
5.6.
5.7.

Overview of E-Business and E-Commerce


Major EC Mechanisms
Business-to-Consumer Applications
Business-to-Business Applications
Major Models of E-Business: From E-Government to C2C
E-Commerce Support Services: Payment and Order Fulfillment
Ethical and Legal Issues in E-Business

6.
6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
6.7.

Mobile Commerce
Overview of Mobile Computing and Commerce: Attributes, Benefits, Drivers, and Basic
Technology
Mobile Applications in Financial Services
Mobile Shopping, Advertising, and Content-Providing
Mobile Enterprise and Interbusiness Applications
Mobile Consumer Services and Entertainment
Location-Based Services and Commerce
Pervasive Computing, Context Awareness, and RFID

7.
7.1.
7.2.
7.3.
7.4.
7.5.
7.6.

Transaction Processing, Functional Applications and Integration


Functional Information Systems and Transaction Processing Systems
Managing Production/Operations and Logistics
Managing Marketing and Sales Systems
Managing Accounting and Finance Systems
Managing Human Resources Systems
Integrating Functional Information Systems

8.
8.1.
8.2.
8.3.
8.4.
8.5.

Enterprise Systems: Supply Chains, ERP, CRM, and KM


Essentials of Enterprise Systems and Supply Chains
Supply Chain Management and Its Business Value
Enterprise Resource Planning (ERP) Systems
Customer Relationship Management (CRM)
Knowledge Management and IT

9.
9.1.
9.2.
9.3.
9.4.
9.5.
9.6.

Inter-organizational, Large-Scale, and Global Information Systems


Interorganizational Activities and Order Fulfillment
Interorganizational Information Systems and Large-Scale Information Systems
Global Information Systems
Facilitating IOS and Global systems: From Demand-Driven Networks to RFID
Interorganizational Information Integration and Connectivity
Partner Relationship Management and Collaborative Commerce

10.
10.1.
10.2.
10.3.
10.4.
10.5.
10.6.

Business Intelligence and Decision Support Systems


The Need for Business Intelligence (BI)
BI Architecture, Reporting and Performance Management
Data, Text, and Web Mining and BI Search
Managers and Decision Making Processes
Decision Support Systems
Automated Decision Support (ADS)

11.
11.1.
11.2.
11.3.
11.4.

IT Strategy and Planning


Alignment of Business and IT Strategies
IT Strategy Initiation
IT Strategic Planning
Outsourcing, Offshoring and IT as a Subsidiary

12.
12.1.

Managing IT Projects, Process Improvement, and organizational Change


Adopting IT Projects

12.2.
12.3.
12.4.

Implementing IT Projects
Business Process Management
Change Management and Organizational Transformation

13.
13.1.
13.2.
13.3.
13.4.

Impact of IT on Enterprises, Users, and the Environment


New and Accelerating Trends in IT
Current Perspectives on the Enterprise Web 2.0
Operating Greener Businesses and Eco-Friendly Data Centers
Impacts of Too Much Information and Connectivity

Learning Outcomes:
No

Learning Outcomes

LO1

Describing characteristics of digital economy and digital enterprises; defining


information systems, computer based Information System and information
technology; Relationships between performance, environmental pressures,
organizational responses, and information technology; describing adaptive
enterprises; functions and impacts of social computing and social networking;
Importance of learning about information technology.

LO2

Basics and Types of Information Systems; Transaction Processing Vs. Functional


Information Systems; Major enterprise internal support systems and relate them to
managerial functions; Support IT provides to business processes and supply chain;
Information Infrastructure and Architecture; Web Based Information Systems;
Emerging information technologies, innovative and futuristic IT systems and
applications.

LO3

Describe Networks, network standards, and compatibility issues; Impacts of


collaboration on business performance; Fixed, wireless, and mobile network
infrastructures; Fundamental principles and capabilities of group work
technologies, Various Issues Involved in Network Computing, messaging and
collaboration.

LO4

Recognize the business and financial value of information security, IS


vulnerabilities, threats, attack methods and cybercrime Symptoms, factors that
contribute to risk exposure and methods to mitigate them; key methods of
defending information systems, networks and wireless devices; internal control
and fraud and related legislation; understanding business continuity and disaster
recovery planning methods; role of IT in defending critical infrastructures.

LO5

E-Commerce, Scope of E-Commerce, benefits, limitations and types; B2C, B2B,


B2E and C2C E-Commerce Applications; What is E-Governance? Some of ECommerce Support Services; importance and activities of online advertising;
ethical and legal issues relating to e-commerce.

LO6

Characteristics, attributes, and drivers of mobile computing and mobile commerce


(M-Commerce); Applications of M-Commerce in Finance, Advertising, Marketing
and Content Providing; Applications of M-Commerce within organizations (mobile
enterprise, intra-business); B2B and supply chain applications (interorganizational) of m-commerce; Consumer and personal applications of mcommerce; Location based commerce; major inhibitors and barriers of mobile
computing and m-Commerce.

LO7

Relate functional areas and business processes to the value chain model; Defining
functional management information systems and list its characteristics;
Understand Transaction Processing System; IT and web support to Production/OM,
Logistics, Accounting, Finance, HRM; Integrating Functional Information Systems:
Benefits and Issues.

LO8

Understand the essentials of enterprise systems and computerized supply chain


management, Major problems of implementing supply chains and some innovative
solutions; Need for integrated software and how ERP (Enterprise Resource
Planning) does it; Describe CRM and KM and their relationship to IT.

LO9

Describe Inter-organizational activities, particularly order fulfillment; Define and


classify inter-organizational information systems and global information systems;
Identify major issues surrounding global information systems; Present demanddriven networks and RFID as supply chain facilitators; inter-organizational
integration issues and solutions; understand Partner Relationship management
and its relationship to collaborative commerce.

LO10

Identify factors influencing adoption of business intelligence (BI) and business


performance management (BPM); Key considerations for IT support of managerial
decision making. Understand managerial decision making processes, decision
process, and types of decisions; Describe decision support systems (DSSs),
benefits, and structure; importance of real-time BI and decision support for various
levels of information workers; automated decision support, its advantages, and
areas of application.

LO11

Importance of aligning the business strategy and how this alignment is achieved;
challenges in IT-business alignment and how to address them; Critical strategic
role of IT within organizations; how IT is providing value to businesses; IT strategic
planning within organizations; major reasons for outsourcing; how to manage
outsourcing and off-shoring opportunities.

LO12

Understand the concept of the technology adoption lifecycle; the five stages of
adoption lifecycle; Understand the impact of technology, task, individual,
organizational, and environmental characteristics on the adoption of new
technologies; typical causes for IT implementation failures; challenges associated
with implementing IT projects; Understand concept of business process
management (BPM) and how it can be used to enhance effectiveness in an
organization; Steps in creating an effective BPM strategy; Role of change
management in systems implementation.

LO13

Recognize trends in IT that are affecting business processes, competition, and


workers; Describe ways that IT can help conserve natural resources and protect
the environment; Understand green business practices and data center designs;
understand the complexity of the effects of technological progress on labor
markets and individual employees; impact of IT on the quality of life and
interpersonal relationships.

Part B: Learning Plan

Academic Term
Course Title
Course No
Lead Instructor

First Semester 2015 - 2016


Management Information System
BITS ZC471/CM ZC471/HHSM ZC471
P.Jayalakshmi

Contact Hour 1
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review Course Handout/


List your expectations from
this course

T1: Chapter 1

During
CH

Relationships between
performance, environmental
pressures, organizational
responses, and information
technology

T1: Chapter 1

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 1

Contact Hour 2
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review Course Handout/


List your expectations from
this course

T1: Chapter 1

During
CH

describing adaptive
enterprises; functions and
impacts of social computing
and social networking

T1: Chapter 1

Importance of learning about


information technology

Post
CH

Contact Hour 3

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 1

Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 2

During
CH

Basics and Types of


Information Systems;
Transaction Processing Vs.
Functional Information
Systems

T1: Chapter 2

Major enterprise internal


support systems and relate
them to managerial functions;
Support IT provides to
business processes and supply
chain

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 2

Contact Hour 4
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 2

During
CH

Information Infrastructure and


Architecture; Web Based
Information Systems, Web
Based Information Systems.

T1: Chapter 2

Emerging information
technologies, innovative and
futuristic IT systems and
applications.

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 2

Contact Hour 5
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 4

During
CH

Describe Networks, network


standards, and compatibility
issues.

T1: Chapter 4

Impacts of collaboration on
business performance

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 4

Contact Hour 6
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 4

During
CH

Fixed, wireless, and mobile


network infrastructures

T1: Chapter 4

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 4

Contact Hour 7
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 4

During
CH

Fundamental principles and


capabilities of group work
technologies
Various Issues Involved in
Network Computing,
messaging and collaboration

T1: Chapter 4

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 4

Contact Hour 8
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 5

During
CH

Recognize the business and


financial value of information
security, IS vulnerabilities,
threats, attack methods and
cybercrime
Symptoms, factors that
contribute to risk exposure
and methods to mitigate them

T1: Chapter 5

Post

Review reference chapters

T1: Chapter 5

CH

from textbook; replay


videos as needed to clarify
understanding; do the
assigned homework

Contact Hour 9
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 5

During
CH

Key methods of defending


information systems, networks
and wireless devices; internal
control and fraud and related
legislation.

T1: Chapter 5

Understanding business
continuity and disaster
recovery planning methods;
role of IT in defending critical
infrastructures

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 5

Contact Hour 10
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 6

During
CH

E-Commerce, Scope of ECommerce, benefits,


limitations and types.

T1: Chapter 6

B2C, B2B, B2E and C2C ECommerce Applications

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 6

Contact Hour 11
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 6

During
CH

What is E-Governance? Some


of E-Commerce Support
Services.

T1: Chapter 6

Importance and activities of


online advertising; ethical and
legal issues relating to ecommerce.

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 6

Contact Hour 12
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 7

During
CH

Characteristics, attributes, and


drivers of mobile computing
and mobile commerce (MCommerce).

T1: Chapter 7

Applications of M-Commerce in
Finance, Advertising,
Marketing and Content
Providing; Applications of MCommerce within
organizations (mobile
enterprise, intra-business)

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 7

Contact Hour 13
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 7

During
CH

B2B and supply chain


applications (interorganizational) of mcommerce; Consumer and
personal applications of mcommerce; Location based
commerce.

T1: Chapter 7

Major inhibitors and barriers of


mobile computing and mCommerce.

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 7

Contact Hour 14
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 9

During
CH

Relate functional areas and


business processes to the
value chain model.

T1: Chapter 9

Defining functional
management information
systems and list its
characteristics; Understand
Transaction Processing System

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 9

Contact Hour 15
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 9

During
CH

IT and web support to


Production/OM, Logistics,
Accounting, Finance, HRM.

T1: Chapter 9

Integrating Functional
Information Systems: Benefits
and Issues

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 9

Topic Title

Study/HW Resource

Contact Hour 16
Type

Content

Ref.

Reference

Pre CH

Review previous week's


topics.

During
CH

REVIEW SESSION FOR THE


MID-SEMESTER TEST

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

Contact Hour 17
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 10

During
CH

Understand the essentials of


enterprise systems and
computerized supply chain
management

T1: Chapter 10

Major problems of
implementing supply chains
and some innovative solutions

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 10

Contact Hour 18
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 10

During
CH

Need for integrated software


and how ERP (Enterprise
Resource Planning) does it

T1: Chapter 10

Describe CRM and KM and


their relationship to IT

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the

T1: Chapter 10

assigned homework

Contact Hour 19
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 11

During
CH

Describe Inter-organizational
activities, particularly order
fulfillment.

T1: Chapter 11

Define and classify interorganizational information


systems and global
information systems

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 11

Contact Hour 20
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 11

During
CH

Identify major issues


surrounding global information
systems.

T1: Chapter 11

Present demand-driven
networks and RFID as supply
chain facilitators

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 11

Contact Hour 21
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

Review previous week's


topics.

T1: Chapter 11

During
CH

Inter-organizational integration
issues and solutions.

T1: Chapter 11

understand Partner
Relationship management and
its relationship to collaborative
commerce

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 11

Contact Hour 22
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

10

Review previous week's


topics.

T1: Chapter 12

During
CH

10

Identify factors influencing


adoption of business
intelligence (BI) and business
performance management
(BPM).

T1: Chapter 12

Key considerations for IT


support of managerial decision
making. Understand
managerial decision making
processes, decision process,
and types of decisions.

Post
CH

10

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 12

Contact Hour 23
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

10

Review previous week's


topics.

T1: Chapter 12

During
CH

10

Describe decision support


systems (DSSs), benefits, and
structure.

T1: Chapter 12

Importance of real-time BI and


decision support for various
levels of information workers;
automated decision support,
its advantages, and areas of
application.

Post
CH

10

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 12

Contact Hour 24
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

11

Review previous week's


topics.

T1: Chapter 13

During
CH

11

Importance of aligning the


business strategy and how this
alignment is achieved;
challenges in IT-business
alignment and how to address
them.

T1: Chapter 13

Critical strategic role of IT


within organizations; how IT is
providing value to businesses

Post
CH

11

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 13

Contact Hour 25
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

11

Review previous week's


topics.

T1: Chapter 13

During
CH

11

IT strategic planning within


organizations.

T1: Chapter 13

Major reasons for outsourcing;


how to manage outsourcing
and off-shoring opportunities.

Post
CH

11

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 13

Contact Hour 26
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

12

Review previous week's


topics.

T1: Chapter 14

During
CH

12

Understand the concept of the


technology adoption lifecycle;
the five stages of adoption
lifecycle.

T1: Chapter 14

Understand the impact of


technology, task, individual,
organizational, and
environmental characteristics
on the adoption of new
technologies.

Post
CH

12

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 14

Contact Hour 27
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

12

Review previous week's


topics.

T1: Chapter 14

During
CH

12

Typical causes for IT


implementation failures;
challenges associated with
implementing IT projects.

T1: Chapter 14

Post
CH

12

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 14

Contact Hour 28
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

12

Review previous week's


topics.

T1: Chapter 14

During
CH

12

Understand concept of
business process management
(BPM) and how it can be used
to enhance effectiveness in an
organization; Steps in creating
an effective BPM strategy.

T1: Chapter 14

Role of change management


in systems implementation.

Post
CH

12

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 14

Contact Hour 29
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

13

Review previous week's


topics.

T1: Chapter 15

During
CH

13

Recognize trends in IT that are


affecting business processes,
competition, and workers.

T1: Chapter 15

Describe ways that IT can help


conserve natural resources
and protect the environment

Post
CH

13

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 15

Contact Hour 30
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

13

Review previous week's


topics.

T1: Chapter 15

During
CH

13

Understand green business


practices and data centre
designs.

T1: Chapter 15

Understand the complexity of


the effects of technological
progress on labor markets and
individual employees.

Post
CH

13

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 15

Contact Hour 31
Type

Content
Ref.

Topic Title

Study/HW Resource
Reference

Pre CH

13

Review previous week's


topics.

T1: Chapter 15

During
CH

13

Impact of IT on the quality


of life and interpersonal
relationships.

T1: Chapter 15

Related case studies and


discussions.

Post
CH

13

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

T1: Chapter 15

Topic Title

Study/HW Resource
Reference

Contact Hour 32
Type

Content
Ref.

Pre CH

Review previous week's


topics.

During
CH

REVIEW SESSION FOR THE


END-SEMESTER TEST

Post
CH

Review reference chapters


from textbook; replay
videos as needed to clarify
understanding; do the
assigned homework

Evaluation Scheme:
Legend: EC = Evaluation Component; AN = After Noon Session; FN = Fore Noon Session
No
Name
Type
Durati Weigh Day, Date, Session, Time
on
t
EC-1

Quiz-I

Online

5%

August 20-30, 2015

Quiz-II

Online

5%

September 20-30, 2015

Quiz-III

Online

5%

October 20-30, 2015

EC-2

Mid-Semester Test

Closed
Book

2
hours

35%

20/09/2015 (FN) 10 AM 12 NOON

EC-3

Comprehensive Exam Open


Book

3
hours

50%

08/11/2015 (FN) 9 AM 12 NOON

Notes:
Syllabus for Mid-Semester Test (Closed Book): Topics in Session Nos. 1 to 16 (contact hours)
Syllabus for Comprehensive Exam (Open Book): All topics (Session Nos. 1 to 32) (contact hours)
Important links and information:
Elearn portal: https://elearn.bits-pilani.ac.in
Students are expected to visit the Elearn portal on a regular basis and stay up to date with the latest
announcements and deadlines.
Contact sessions: Students should attend the online lectures as per the schedule provided on the Elearn
portal.
Evaluation Guidelines:
1. EC-1 consists of either two Assignments or three Quizzes. Students will attempt them through the
course pages on the Elearn portal. Announcements will be made on the portal, in a timely
manner.
2. For Closed Book tests: No books or reference material of any kind will be permitted.
3. For Open Book exams: Use of books and any printed / written reference material (filed or bound)
is permitted. However, loose sheets of paper will not be allowed. Use of calculators is permitted
in all exams. Laptops/Mobiles of any kind are not allowed. Exchange of any material is not
allowed.
4. If a student is unable to appear for the Regular Test/Exam due to genuine exigencies, the student
should follow the procedure to apply for the Make-Up Test/Exam which will be made available on
the Elearn portal. The Make-Up Test/Exam will be conducted only at selected exam centres on the
dates to be announced later.
It shall be the responsibility of the individual student to be regular in maintaining the self study schedule
as given in the course handout, attend the online lectures, and take all the prescribed evaluation
components such as Assignment/Quiz, Mid-Semester Test and Comprehensive Exam according to the
evaluation scheme provided in the handout.

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