Business School
Information Systems, Technology and Management
INFS1602
INFORMATION SYSTEMS IN BUSINESS
Week 3
Enabling Commerce using the Internet
12/08/15
Housekeeping
q I have to travel to Copenhagen Business School for an important
research trip
q Lectures in Week 04, Week 05, and Week 06 will be covered by
Ms. Christine Van Toorn and Ms. Chona Ryan
q I will be back for lectures in Week 07
q My consultation sessions (Wednesdays 1430hrs - 1530hrs) will
still be covered by Chona for these weeks in addition to her own
sessions (Mondays 1100hrs -1300hrs)
q Please make use of these sessions to clarify any questions you
have about the Assignment
Week 4 Workshop
q READ and BRING WRITTEN SUMMARIES of the following:
1. Whos Going Mobile: Mobile Payments (pp. 93 of the textbook) +
Conduct some additional research on current state of Mobile
Payment. (some examples include www.paym.co.uk,
www.zapp.co.uk, www.bitpesa.co, www.coinjar.com,
www.dropletpay.com)
2. Amazon vs. Walmart: Which Giant will Dominate e-Commerce (pp.
111-112 of textbook)
q Bring your laptop/writing material to workshop
q Be prepared to analyze and work on discussion questions that will be
posted during Workshops
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Quiz 01 Week 4
3 attempts allowed for Quiz 01: Only the highest score will be
recorded and revealed when the quiz closes on Friday.
Note: We license the quiz questions, and our license does not
allow us to share the answers to the quizzes with students
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What is Service?
FIVE characteristics
Intangibility Services cannot be touched, gripped
or handled
Inventory Services are produced and consumed
during the same period of time; they cannot be stored
for future usage
Inseparability Services cannot be separated from
their providers because the latter is responsible for
rendering the service
Inconsistency Each service is unique because it is
generated, rendered and consumed at a specific
instance in time and cannot be replicated
Involvement Participation of customers is pivotal to
service delivery because services are produced in
accordance with consumer needs
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IT Happens
Versus
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Ecosystem is resilient to
changes in the environment
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http://www.businessmodelgeneration.com/canvas
http://blogs.hbr.org/2013/05/a-better-way-to-think-about-yo/
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Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by
Alexander Osterwalder and Yves Pigneur
Securing Deals
with Labels
Easy Access to
Rare Music
Advertisements
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Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by
Alexander Osterwalder and Yves Pigneur
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Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by
Alexander Osterwalder and Yves Pigneur
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http://www.theguardian.com/technology/2015/mar/11/
ministry-of-sound-streaming-switch-off-free
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Questions
Can you think of new value propositions made possible
by technology?
Can you think of new revenue models made possible by
technology?
Wanelo
Smurf Village
https://wanelo.com
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Questions
Can you think of new value propositions made possible
by technology?
Can you think of new revenue models made possible by
technology?
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http://www.sitescout.com/rtb/?ref=adw_search_real%20time
%20bidding&gclid=CPrIkYzaisACFVUHvAodi6gAtg
M-Commerce
Main distinguishing features of Mobile Technology
Portability and mobility i.e. invasion of space,
situations and time where traditional E-Business could
not reach
Additional contextual tagging of location based
information
More accurate identification of Mobile Technology user
e.g. phone number, finger print, social network, user
habit etc.
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Formulation of
Intention
Action
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Points to Ponder
Think about what are the tells organizations can gain from
todays mobile devices?
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Points to Ponder
What are the current obstacles being targeted by mobile
devices?
http://www.insideretail.com.au/blog/2014/08/27/
topshop-uber-partner-to-drive-sales/
http://www.smh.com.au/technology/sci-tech/pushfor-liftoff-on-drone-deliveries-inaustralia-20131014-2vixx.html
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Business School
Information Systems, Technology and Management
Thank You
and
Have a Good Week!
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