Service Contract

PT. Mercedes Benz Indonesia

Gunung Putri, December 19th, 2014

Ary Suryarama Rusiadi

Definition
1. PMA : Preventive Maintenance A
* Visual check
* Free speed test
* Shut off/Trim mechanism
2. PMB : Preventive Maintenance B
* PMA
* Moving parts replacement
e.g. O-ring, bearing, vane kit, etc.
* Calibration (Electric Tools)
3. Break down / Repair : Unscheduled corrective action

Definition
4. TAT (Turnaround Time)
Waktu yang dibutuhkan untuk melakukan maintenance.
5. MTBF (Mean Time Before Failure)
Rata-rata waktu sebelum terjadi breakdown.
6. MTTR (Mean Time To Repair)
Rata-rata waktu yang dibutuhkan untuk proses repair.

Summary of All Department

Summary of All Department

Summary of All Department

Summary of All Department

Summary of All Department

Summary of APC Department

Summary of APC Department

Breakdown Tool Information
1. Tool information
- Tool type

: ETV ST61-70-B13

- Serial No.

: F1821189

- Departement

: APC

2. Breakdown information
- Problem

: Broken tool connector

- Month

: Week 6, February 2014

3. Action

: Replace with new tool connector

4. Remarks
: Turn around time was around 3 months due to warranty
claim process and custom clearance problem

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Summary of APC Department

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Summary of APC Department

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Summary of APC Department

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Summary of APC Department

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Summary of AGC Department

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Summary of AGC Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP8PTS40HR42-AT

- Serial No.

: A0851629

- Departement

: AGC

2. Breakdown information

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- Problem

: Over torque

- Month

: Week 7, February 2014

3. Action

: Pulse oil checking, re-set torque and torque verification

4. Remarks

:-

Summary of AGC Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP5PTX19HR10-RE

- Serial No.

: A2491401

- Departement

: AGC

2. Breakdown information

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- Problem

: Low speed

- Month

: Week 9, February 2014

3. Action

: Pulse oil checking, re-set torque and torque verification

4. Remarks

:-

Summary of AGC Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP15PTX250HR20 RE

- Serial No.

: A2471163

- Departement

: AGC

2. Breakdown information

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- Problem

: Loose ring screw

- Month

: Week 13, March 2014

3. Action

: Re-tighten the screw and torque verification

4. Remarks

:-

Summary of AGC Department

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Summary of AGC Department

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Summary of AGC Department

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Summary of AGC Department

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Summary of ACV Department

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Summary of ACV Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP15PTX250HR20-RE

- Serial No.

: A2771715

- Departement

: ACV

2. Breakdown information

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- Problem

: Low speed

- Month

: Week 1, January 2014

3. Action

: Check motor and torque verification

4. Remarks

:-

Summary of ACV Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP15PTX250HR20-RE

- Serial No.

: A2481470

- Departement

: ACV

2. Breakdown information

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- Problem

: Loose ring screw

- Month

: Week 3, January 2014

3. Action

: Re-tighten the screw and torque verification

4. Remarks

:-

Summary of ACV Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP15PTX150HR20-RE

- Serial No.

: A0403519

- Departement

: ACV

2. Breakdown information

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- Problem

: Low speed

- Month

: Week 7, February 2014

3. Action

: Check motor and torque verification

4. Remarks

:-

Summary of ACV Department

Breakdown Tool Information
1. Tool information
- Tool type

: EP7PTX55HR10-RE

- Serial No.

: A1470732

- Departement

: ACV

2. Breakdown information

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- Problem

: Low speed

- Month

: Week 24, June 2014

3. Action

: Check motor and torque verification

4. Remarks

:-

Summary of ACV Department

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Summary of ACV Department

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Summary of ACV Department

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Summary of ACV Department

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Committed to
sustainable productivity.

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