Papa John's
International, Inc.
TABLE OF CONTENTS
Company Overview..............................................................................................3
Key Facts...............................................................................................................3
SWOT Analysis.....................................................................................................4
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COMPANY OVERVIEW
Papa John's International (Papa John's or 'the company') is an operator of restaurants and pizza
delivery services in the US and 36 other countries. It is headquartered in Louisville, Kentucky and
employed about 21,700 people as of December 28, 2014.
The company recorded revenues of $1,598.1 million during the financial year ended December 2014
(FY2014), an increase of 11.1% over FY2013. The operating profit of the company was $117.6
million in FY2014, an increase of 10.4% over FY2013. The net profit of the company was $73.3
million in FY2014, an increase of 5.4% over FY2013.
KEY FACTS
Head Office
Phone
Fax
Web Address
http://www.papajohns.com
December
Employees
21,700
NASDAQ Ticker
PZZA
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SWOT ANALYSIS
Papa John's International (Papa John's or 'the company') is a leading operator of restaurants and
pizza delivery services. The company's wide network of food chains enhances its market penetration
opportunities. However, intense competition could affect the company's profit margins.
Strengths
Weaknesses
Opportunities
Threats
Strengths
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product quality and consistency, all domestic Papa John's restaurants purchases tomato sauce and
dough from its QC Centers. Further, national purchasing agreements with most of the company's
suppliers result in volume discounts to the company, allowing it to sell products to its restaurants at
lower prices. Within the company's domestic QC centers system, products are distributed to
restaurants by refrigerated trucks leased and operated by it or transported by a dedicated logistics
company.
A wide network of food chains of Papa John's in the US enhances its market penetration opportunities
by reaching a broader customer base. Further, a robust supply chain management by the company
in its own restaurants and franchise-operated restaurants allows the company to derive economies
of scale in operation, which in turn enables the company to increase its bargaining power with
suppliers and improve its operating efficiency and margins.
Marketing and advertising capabilities providing greater visibility
The company utilizes marketing, advertising and sponsorships to drive sales and generate restaurant
traffic. Papa John's marketing strategy consists of both national and local components. Its domestic
national strategy includes national advertising through television, print, direct mail, digital, mobile
marketing and social media channels. Papa John's has also increased its online and digital marketing
activities over the past few years in response to increasing consumer use of online and mobile web
technology.
The company's local restaurant-level marketing programs target consumers within the delivery area
of each restaurant through the use of local TV, radio, print materials, targeted direct mail, store-to-door
flyers, digital display advertising, email marketing, text messages and local social media.The company
is also involved in a variety of community oriented activities within schools, sports venues and other
organizations supported with its advertising vehicles. In international markets, the company targets
customers living or working within a small radius of a Papa John's restaurant, and the marketing
efforts use a combination of advertising strategies, including television, radio, digital, and print
materials such as flyers, newspaper inserts and in-store marketing materials.
Additionally, the company's proprietary digital ordering platform allows customers to order online.
Its e-commerce platforms include enhanced mobile web ordering for its customers. It also has the
Papa Rewards program, which is an e-commerce customer loyalty program designed to increase
loyalty and frequency of consumer use of the company's e-commerce ordering platform. Most
recently, in April 2015, the company introduced PayShare, a digital solution that lets customers
immediately split their pizza bill.
Strong and innovative marketing efforts provides better visibility to the company that leads to enhanced
sales volumes and provides a competitive advantage to the company.
Leveraging information technology capabilities for increasing operating efficiency
Papa John's uses information technology (IT) to run its daily operations. For instance, it utilizes its
proprietary FOCUS System, a next-generation point-of-sale system (POS), in all of its domestic
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Papa John's restaurants. According to the company, this technology facilitates fast and accurate
order-taking and pricing. It also allows the restaurant manager to better monitor and control food
and labor costs, including facilitation of managing food inventory and placing orders from the domestic
QC centers. The system allows the company to obtain restaurant operating information, providing
it with timely access to sales and customer information. As of December 28, 2014, the company had
installed FOCUS in almost 75% of its domestic restaurants, including all company-owned restaurants
and almost 1,600 franchised restaurants. The FOCUS system is also integrated with the companys
digital ordering solutions in all domestic traditional Papa Johns restaurants, enabling Papa Johns
to offer nationwide digital ordering to its customers.
Thus, the usage of IT tools helps the company in enhancing its operating efficiencies.
Weaknesses
Opportunities
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Threats
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