INTRODUCTION
1.1
Industry profile
The Indian broking industry is one of the oldest trading industries that have been
around even before the establishment of BSE in 1875 Inception- The roots of a stock
market in India began in the 1860s during the American Civil War that led to a sudden
surge in the demand for cotton from India resulting in setting up of a number of joint
stock companies that issued securities to raise finance. Bubble burst- The early stock
market saw a boom till 1865, and then in Jul 1865, what was then used to be called
the share mania ended with burst of the stock market bubble. In the aftermath of the
crash, banks, on whose building steps share brokers used to gather to seek stock tips
and share news, disallowed them to gather there, thus forcing them to find a place of
their own, which later turned into the Dalal Street. A group of about 300 brokers
formed the stock exchange in Jul 1875, which led to the formation of a trust in 1887
known as the Native Share and Stock Brokers Association Beginning of a new
phase- A new phase in the Indian stock markets began in the 1970s, with the
introduction of Foreign Exchange Regulation Act (FERA) that led to divestment of
foreign equity by the multinational companies, which created a surge in retail
investing. Growth supporting factors-The early 1980s witnessed another surge in
stock markets when major companies such as Reliance accessed equity markets for
resource mobilization that evinced huge interest from retail investors. A new set of
economic and financial sector reforms that began in the early 1990s gave further
impetus to the growth 7 of the stock markets in India. Setting up of SEBI- the
Securities and Exchange Board of India (SEBI), which was set up in 1988 as an
administrative arrangement, was given statutory powers with the enactment of the
SEBI Act, 1992. The broad objectives of the SEBI include- to protect the interests of
the investors in securities to promote the development of securities markets and to
regulate the securities markets Incorporation of NSE- NSE was incorporated in Nov
1992 as a tax paying company, the first of such stock exchanges in India, since stock
exchanges earlier were trusts, being run on no-profit basis. NSE was recognized as a
stock exchange under the Securities Contracts (Regulations) Act 1956 in Apr 1993. It
commenced operations in wholesale debt segment in Jun 1994 and capital market
segment (equities) in Nov 1994. The setting up of the National Stock Exchange
brought to Indian capital markets several innovations and modern practices and
Profile
APPROACH
Edelweiss is future-ready. The company has already made proactive business
investments to service emerging customer needs on the one hand, and enhance
stakeholder value on the other.
Diversification:
Over the years, Edelweiss progressively widened its services basket by moving into
adjacent business spaces. Edelweiss was a purely capital market-focused player a few
years ago; this business accounts for only about a third of its revenues today. As
Processes:
Edelweiss has undertaken a significant restructuring of its business to enhance
operational efficiencies, dividing the organization into two operational clusters;
Wholesale and Retail and SBU groupings that provide the scale and ergonomic
growth. The company has carried out a visioning exercise with a roll-down across the
organization to ensure clear articulation of its growth aspirations.
Execution expertise:
Edelweiss focus on error free and timely execution across businesses represent the
core of its success. It possesses strong project teams that focus on processes, reviews
6
and deliverables. Whenever necessary, it re-engineers processes and innovates stateof-the-art technology solutions that enhance efficiency.
Brand:
The Edelweiss brand is a much respected brand enjoying widespread recognition due
to consistent investment in diverse set of brand building efforts spanning both
conventional and unconventional channels. The Ideas create, values protect tagline
underlines all branding efforts. A testament to the quality of the reputation being
enjoyed by Edelweiss is the fact that Superbrands India has recognized Edelweiss as
the Business Superbrand in the year 2011.
GUIDING PRINCIPLES
Since inception, Edelweiss operations have been governed by a set of guiding
principles that have clarified and eased decision-making, however challenging the
circumstances. These set of ten principles ensure that the company does the right
things for the right reasons without compromising on the long-term vision.
The Edelweiss brand, built over the past decade enjoys a high degree of awareness,
respect and recognition. Ideas Create, Values Protect, epitomizes our belief that
every idea, however profitable or attractive, must always be reinforced by a strong
and sustainable set of values.
We will be a Thinking Organization. We will constantly bring thought to
everything we do. Our clients and our own success depends on our ability to use
greater ideation and more imagination in our approach.
We will be Fair to our clients, our employees and all stake holders. We want our
clients and our employees to be richer for their relationship with us.
We will take care of our People seriously. Our policies - in spirit and in letter will ensure transparency and equal opportunity for all. We will go beyond the
normal goals of attracting, recruiting, retaining and rewarding fine talent. We will
ensure that every individual in Edelweiss has an opportunity to achieve their fullest
potential.
We will operate as a Partnership, internally and externally. Though individuals
are very often brilliant, we believe teamwork and collaboration will always ensure a
better and more balanced organization. We will also treat our clients as partners and
show them the same respect and consideration that we would our internal team
members.
We will focus on the Long Term. Though the world will change a lot in the coming
years and our assumptions for the future may not hold up, we will reflect on the
long-term implications of our actions. Even when making short-term decisions we
will be aware of the long-term implications.
We will focus on Growth for our clients, employees and shareholders.
Our Reputation and Image is more important than any financial reward.
Reputation is hard to build and even harder to rebuild. Our reputation will be
impacted by our ability to think for our clients, maintain confidentiality and by our
adherence to our value system.
We will Obey and Comply with the rules of the land. We will maintain the
highest standard of integrity and honesty. When we are unclear we will seek
clarifications.
We will respect Risk. Our business is going to be a constant challenge of balancing
risk and reward. Our ability to constantly keep one eye on risk will guide us through
this fine balance.
Our Financial Capital is a critical resource for growth. We will endeavor to
grow, protect, and use our financial capital wisely.
Organizational structure
The Board comprises of four independent and two non-executive directors out of a
total of eight directors, each of whom brings in his own expertise in diverse areas. The
focus is on strong corporate governance. There is an Independent Risk Committee
headed by an external director.
BOARD OF DIRECTORS
The Board comprises of four independent and two non-executive directors out of a
total of eight directors, each of whom brings in his own expertise in diverse areas. The
focus is on strong corporate governance. There is an Independent Risk Committee
headed by an external director.
10
Business Overview
Edelweiss operations are broadly divided into Agency and Capital business lines. The
strategies employed ensure that the divide would broadly remain equal among the
two. The Agency business line includes Investment Banking, Broking - both
Institutional and HNI, Asset management and Investment advisory services. The
Capital business line includes Lending and Treasury Operations.
Investment Banking
Edelweiss has one of the most extensive product offerings within Investment Banking
in India, catering to different market and client segments. The verticals within
Investment Banking include Equity Capital Markets, Mergers & Acquisitions
Advisory, Private Equity Syndication, Structured Finance Advisory, Real Estate
Advisory and Infrastructure Advisory.
Broking
Institutional Equities
Edelweiss has one of the leading institutional equities businesses in India backed by a
large and experienced research team and a large and diversified client base. Intense
servicing, seamless execution and innovative research products have helped
Edelweiss build strong relationships with over 300 institutional investors, including
FIIs and domestic institutional investors. Research coverage presently extends to over
200 companies across 19 sectors.
Private Client Broking
Edelweiss offers dedicated brokerage services to high net-worth individuals with a
strong emphasis on building long-term relationships with clients. Product offerings
include specialized trading execution for active trading clients and structured products
like equity linked capital protection products.
Wealth Management
11
The Primary focus is on understanding each HNI client's profile including life style,
risk appetite, growth expectations, current financial position and income requirements
to create comprehensive and tailored investment strategies. Edelweiss offers
customized products along with practice models and advisory teams specializing in
servicing the underserved NRI segment. The broad range of offerings includes asset
allocation
advisory to Structured Products, Portfolio Management, Mutual Funds, Insurance,
Derivatives Strategies, Direct Equity, Private Equity, and Real Estate Funds etc.
Asset Management
Alternative Asset Management focuses on advisory/management expertise for
Private Equity Fund, India focused Multi-Strategy Fund, Real Estate Fund and a
Bonds Fund. Recent Initiatives that have been announced include setting up an ARC
and a Distressed Assets Fund. On the Domestic AMC side, Edelweiss Mutual Fund
has launched two Debt Funds, one Liquid Fund and one ELSS Fund.
Treasury
The Treasury Operations in Edelweiss is similar to that of a Treasury in a Commercial
Bank and focuses on liquidity management and yield optimization. This division has
adopted a multistrategy/multi-book approach to diversify and grow its portfolio
while imparting liquidity in the balance sheet. The Company follows a disciplined and
conservative approach to cash management with emphasis on strong risk policies and
capital preservation.
Lending
With a deep knowledge and understanding of capital markets, the Companys primary
offering in the lending business includes products such as promoter funding, loan
against shares, IPO financing, Loan against ESOPs etc. Its prudent inancing norms
and a conservative margin of safety ensures low or nil nonperforming loans.
12
13
Personalized Dealer
14
CHAPTER-2
LITERATURE REVIEW
15
16
17
18
19
The stock market and corporate investment: A test of catering theory. Review of
Financial Studies, 22(1), 187-217.
Gaver, J. J., & Gaver, K. M. (1993).
Abstract
This paper presents additional evidence on the relation between the investment
opportunity set and financing, dividend, and compensation policies. Our results are
based on a sample of 237 growth firms and 237 nongrowth firms. We find that growth
firms have significantly lower debt/equity ratios and exhibit significantly lower
dividend yields than nongrowth firms. We also find that growth firms pay
significantly higher levels of cash compensation to their executives and have a
significantly higher incidence of stock option plans than nongrowth firms. However,
controlling for firm size, the incidence of bonus plans, performance plans, and
restricted stock plans does not differ between growth and nongrowth samples.
Additional evidence on the association between the investment opportunity set and
corporate financing, dividend, and compensation policies. Journal of Accounting and
Economics, 16(1), 125-160.
20
BRIEF FINANCIAL
As on/For the
Period ended
31st March
Brokerage
Income
Inc from
Securities
&derivatives
Total Income
Employee Costs
Operating and
Other Expenses
Interest Paid
Total Expenses
PBT
PAT
Networth
Total Capital
Employed
2006
2007
2008
2009
207
151
290
891
36
121
147
295
287
35
166
301
65
171
587
100
286
1394
229
660
64
287
1
-12
537
527
46
289
11
10
536
1355
63
462
126
104
772
1559
63
1030
364
243
1015
2315
21
SOLVANCY RATIOS
Overall
Debt/Equity
Ratio
Interest
Coverage ratio
Current Ratio
1.11
1.47
0.96
1.27
1.01
1.25
2.99
6.77
1.36
1.79
2.96
1.31
0.70
0.79
0.66
0.64
0.22
0.15
0.11
0.05
3.29
17.69
17.42
1.86
15.87
27.18
1.05
7.13
12.54
OPERATING EFFICIENCY
Operating
Expenses/Total
Incom
Interest
Expended/total
Income
PROFITABILITY RATIO
PAT/Total
Income (%)
Return on Net
Worth (%)
Return on
Capital
Employed (%)
-4.20
BROKERAGE INCOME
22
COMMENT
Brokerage income of ESL has grown at CAGR of 63% from Rs. 207 lacs in FY09 to
Rs. 891 lacs in FY06. The growth has been particularly strong in FY06 and H1FY10,
on account of buoyancy in the equity market.
Brokerage income contributed 64% of the ESLs total income in FY09.
Total income has grown at 70% p.a. from Rs.287 lacs in FY01 to Rs.1,394 lacs in
FY04. However, from a loss of Rs.12 lacs incurred in FY01 (on account of prior
period adjustment, PBT was positive), ESL registered a profit of Rs.243 lacs in FY09.
23
COMMENT
The percentage of income from securities and derivatives is higher because
percentages of deleing with securities and derivatives is higher. And the continuous
increasing branches in the country.
COMMENT
In 2006 company balance sheet shows higher depreciation and reduction of the
fictitious assets and high investment to launch on line web portal.
NET WORTH
24
COMMENT
Company is eager to invest in the Indian market.
Edelweiss Capital, one of the largest brokerages in India, is close to buying Anagram Stock Broking for
Rs 150Cr.
Edelweiss To Buy Anagram For Rs 150 Cr - Edelweiss Capital Ltd, one of the largest brokerages in
India, is close to buying Anagram Stock Broking for Rs 150 crore. Anagram has 169 branches and 3000,00
RETURN
ONinNET
WORTH
clients mainly
Gujarat
and Maharashtra. Anagram is owned by Lalbhai group , which has companies like
Arvind Mills. Edelweiss is present in institutional equities, equity financing and investment banking, among
others. (Mint)
COMMENT
25
These ratios shows response from the investors is good and supportive thats why
company showing good returns .
26
Experience
EDELWEISS has more than ten year of trust and credibility in the Indian stock
market. In the Asia Money broker's poll held recently, Edelweiss won the 'India's best
research house for 2006' award. Ever since it launched Edelweiss as its retail broking
division in February 2008, it has been providing institutional-level research and
broking services to individual investors.
Technology
With their online trading account one can buy and sell shares in an instant from any
PC with an internet connection. Customers get access to the powerful online trading
tools that will help them to take complete control over their investment in shares.
Accessibility
Edelweiss provides ADVICE, EDUCATION, TOOLS AND EXECUTION services
for investors. These services are accessible through many centers across the country
(Over 650 locations in 150 cities), over the Internet (through the website
www.edelweiss.in) as well as over the Voice Tool.
Knowledge
In a business where the right information at the right time can translate into direct
profits, investors get access to a wide range of information on the content-rich portal,
27
Convenience
One can call Edelweisss Dial-N-Trade number to get investment advice and execute
his/her transactions. They have a dedicated call-center to provide this service via a
Toll Free Number 1800-22-750 from anywhere in India.
Customer Service
Its customer service team assist their customer for any help that they need relating to
transactions, billing, demat and other queries. Their customer service can be contacted
via a toll-free number, email or live chat on www.sharekhan.com.
Investment Advice
Edelweiss Broking Ltd. has dedicated research teams of more than 100 people for
fundamental and technical research. Their analysts constantly track the pulse of the
market and provide timely investment advice to customer in the form of daily
research emails, online chat, printed reports etc.
28
Benefits
Personalised Price and Account Alerts delivered instantly to your Mobile Phone &
E-mail address.
Anytime Ordering.
29
Features
Live Terminal and Single terminal for NSE Cash, NSE F&O & BSE.
Provision to enter price trigger and view the same online in market watch.
30
via
XPRESS
XPRESS is an internet-based software application that enables you to buy
and sell in an instant. It is ideal for active traders and jobbers who transact frequently
during days session to capitalize on intra-day price movement.
Features
Single screen trading terminal for NSE Cash, NSE F&O & BSE.
31
Technical Studies.
Multiple Charting.
Funds Transfer
ORDER BOOK
Along with enabling access for trade online, the CLASSIC and XPRESS
ACCOUNT also gives Dial-n-trade services. With this service, one can dial
ESELWEISSs dedicated phone lines 1-800-22-7500.
32
Beside this, Relationship Managers are always available on Office Phone and
Mobile to resolve customer queries.
MOBILE TRADING
EDELWEISS had introduced mobile trading, A mobile based software where
one can watch Stock Prices, Intra Day Charts, Reasearch & Advice and Trading Calls
live on the Mobile.
(As per SEBI regulations, buying-selling shares through a
mobile phone are not yet permitted.)
33
www.edelweiss.in
MOBILE
WEBSITE
KEY FEATURES
Instant Market Updates
Trading Strategies
Portfolio Tracker
Equity Watchlist
34
Edelweiss had tied-up with Yes bank for Zero Balance Account for
Edelweisss Clients. Now their customers can have a Zero Balance Saving Account
with Yes Bank after your demat Account creation with Edelweiss.
CHARGE STRUCTURE
Plan
Advance
Validity
Brokerage
Period
Brokerage Rates
Turnover limit
Fee
EBSPN01
Rs 2450
EBSPN02
Deliver
Futures and
Intraday Cash
12
0.033%
months
Rs 4950
Equivalent delivery
750000
0.33%
12
0.27%
0.027%
1800000
Months
EBSPN03
Rs 9950
12 Months
0.22%
0.022%
4500000
EBSPN04
Rs 15000
12 Months
0.17%
0.017%
9000000
EBSPN04
Rs.
50000
EBCRB06
12
month
Rs
12
1,10,000
month
Rs
0.11%
3 month
35
0.011%
45000000
0.09%
0.009%
125000000
0.05%
0.005%
200000000
EBCRB07
1,11,111
36
CHAPTER-3
RESEARCH METHODOLOGY
37
38
Sample Design
SAMPLING UNITS
Sampling unit may be a geographical one, such as Metros etc. The researcher will
have to decide one or more of such units that he has to select for his study.
In my research study Delhi NCR as a sampling unit.
SIZE OF SAMPLE
This refers to the number of items to be selected from the universe to constitute a
sample
In our research sample size is 500.
But we also study the 5 stock broker companies related to security & commodity
market like India-infoline, ICICI direct, HDFC securities, Karvy consultant ltd. for
the appropriate collection of the information.
39
40
NAME
OCCUPATION
AGE
CONTACT NO.
b) No
b) Banks
c) Real estate
d) Share market
e) Commodity
f) Others
b) Returns
e) Tax benefits
d) Risk covering
4) What are the most important things you take into account, while
investment?
a) Risk
b) Returns
c) Both
41
making any
b) Complete
c) Nil
b) No
b) Karvy
c) Indiainfoline
d) ICICI direct
e) Indiabulls
f) HDFC securities
g) Others
b) No
42
b) BSE
c) MCX
d) NCDEX
b) No
Suggestion:-
43
LIMITATIONS
As only Delhi dealt in survey so it does not represent the view of the total
Indian market.
Size of the research may not be substantial.
There was lack of time on the part of respondents.
The survey was carried through questionnaire and the questions were based
on perception.
There may be biasness in information by market participant.
Complete data was not available due to company privacy and secrecy.
44
CHAPTER-4
DATA ANALYSIS
45
Data analysis is the next step after the field survey is over. This portion of
the research requires a lot of attention and patience, as the project may be distracted
from its objectives very easily if the analysis has not been performed with due care
and diligence. In this process all the information received is transformed in to some
meaningful form of presentation such as tables or charts.
As I took sample size of 100 people. According to their gender, age, salary,
professionalism, interest of invest, which firm they would like to invest and further
questions asked according to need of research study.
As Sample size 100 out of which 90 are male and 10 are female:Male
Female
90
10
Following graph shows the age of respondents and the target respondents were
only those individuals whose age is above 25 years:-
<25 yr
25-30 yr
30-40 yr
40-50 yr
>50 yr
10%
20%
25%
30%
15%
46
Businessman
Salaried
Professionals
9%
20%
54%
17%
Graph below shows the annual income of the respondents. Only those
respondents are considered whose annual income is above 3 lakh rupees per
annum. Even the target customers for the company were only those individuals
whose annual income is above Rs. 300000
>300000Rs.
3-6 lac
6-10lac
<10 lac
7%
56%
35%
3%
47
Graph below shows the preferred sectors for investment in equities. The most
preferred sector is financial sector as it is expected that this sector will grow very
fast. The second most preferred sector is Oil & Gas sector because in this sector
the major players are the Government owned industries and as the economy will
develop the consumption of oil and gas will increase. The third most preferred
sectors are FMCG and TELECOM sectors. FMCG sector stocks are the
defensive stocks and TELECOM sector is one of the fast growing sectors.
IT
8%
Telecom
13%
FMCG
12%
Pharma
10%
Oil
& Real
Gas
Estate
12%
10%
48
Power
Financial
10%
25%
Derivatives
Mutual Funds
Bonds
Insurance
10%
3%
20%
15%
Equity
18%
Share Khan is the most preferred broking house followed by the India Bulls and
then Motilal Oswal broking house. Edelweiss is least preferred because earlier it
was catering only to the HIGH NET WORTH INDIVIUALS (HNIs).
49
Broker
5%
75%
20%
When it comes to channels of buying a financial product most of the people prefer
to buy it from a broker as it is the most trusted source and they have a good market
and product knowledge. Many people like to inquire themselves directly from the
company while 5% of the people look for internet as a medium. This graph shows
50
that broking business is a profitable one as it attracts the large volume of potential
customers.
Reference Group
By Chance
13%
21%
27%
39%
The above responses shows that most of the people came to know about
Edelweiss by chance while many through reference group. This shows that the
company needs to work a lot towards creating Brand Awareness. Reference
group is a good source of information about the company.
No
75
25
51
25 % of people are not aware of the share market facilities given by the Edelweiss
Company and 75% of people are aware of it.
Q. Are you using Demat Account from Edelweiss?
Yes
No
60%
40%
People who knows Demat Account facilities of Edelweiss, out of which 75% people
are using these facility and 25% are not and moving towards other companies.
Share
Direct
Khan
Motilal
India
India
Info
Bulls
Religare
Edelweiss
line
30
15
15
12
11
52
Through this question we can say that Brand image of any company that does
matters for customer. After that customer will go with low broking charges by any
company. And third and most important factor is Research & Development
department of company.
Analysis of questionnaire with existing clients:Same questions were asked to the existing clients of the company. And following is
their analysis.
A sso ciation with the co mpany
53
Most of the customers are new to the company. It can be conclude that company has
done good job in case of sales.
Satisfaction Level of Customer
49% of the customers are satisfied and 8% dissatisfied. The company needs to
work on these customers and minimize their dissatisfaction.
Expectation of Customer
54
Large Workforce
Diversity in Experience
Young and Energetic
Ownership of New Technology
Weakness:
Limited Facilities
Poor coordination
Low Productivity
Lack of Competency and Skill
Unrealistic Contract Duration
Labour Problem
Opportunities:
Threats:
Defects in Design
Changes in Specification
Slow Verification
Late Issue of Instruction
Delay of Work Approval
Proceeding Pending
Any Failure will affect company
Loss of Key people
Pros:
2. Popularity
Before choosing one or another trading stock, you must be popular with it. Try
to find as much information as you can in order to understand each of them.
Then, choose.
3. A variety of choices
There is a variety of stocks people may choose between but the most
important is how to make the best choice. Try to find stocks that have moving
prices.
Cons:-
1. Leverage
Leverage means a flaw of stock trading. The flaw for this trading is lower than
compared with future trading or with Forex.
56
2. The costs
While the price cannot be compared to other types of trading, the stock trading
virtually becomes impossible for those people who dont get some money
before they can start investing.
But, remember that all of the trading systems like Forex, Stock or Future also
have their advantages and disadvantages.
Conclusion: So if you are a wise trader, then its just up to you to think about
these aspects. It would be better if you can estimate it properly before choosing
any of those systems.
Online trading benefits:1) fees and commissions are much lower in comparison with traditional ways of
trading;
2) an opportunity to act on price movement immediately;
3) direct access to information on real time prices and charts;
4) absence of broker gives any trader an opportunity to take his/her own decisions
without
hurry;
5) completing or denying a trade can be performed within a few seconds so it's easier
to manage your investments and shorten your losses.
57
CHAPTER-5
FINDINGS & SUGGESTIONS
58
5.1 - Findings
The Management Efficiency ratios indicate that since Edelweiss moved into
retail in 2007, it has been doing well in terms of profit but after 2008 due to
recession profit of Edelweiss has reduced but still the company is in a better
Edelweiss.
According to the profitability ratios, Edelweiss displays a trend of reducing net
profit through the three years. This is due to increase in the shareholders funds
and also due to recession which affected the net profit of Edelweiss in 2009.
Edelweiss has been efficient with respect to certain ratios but hasnt been up to
the standards. It has been able to collect it debts efficiently but then due to
recession this ability suppressed. Also the market price per share of Edelweiss
had a reducing trend which lowered the earnings per share and the price
earnings ratio. But at the same time Edelweiss increased the dividend and
proportionate.
Current ratio is on a brighter side though it has declined. This brings the
59
position.
Return on capital employed by the company is showing reducing trend. The
capital base of the company has increased in 2014 and has remained constant
in 2015. However, the ROE ratio has been reduced by 50%. This is not good
news for the owners of the company, as profitability of their investment in the
company has been reduced dramatically. Similar analysis can be made for net
company. Thus amount of profit available per share has gone down.
Increase in the debt collection ratio is not a good sign, as it means that the
companys collection department is taking more time to recover funds from
the debtors. This is even worse as the companys sales have reduces. Thus the
company has not been able to manage the debtors properly, despite of
5.2 - Suggestions
60
Edelweiss has been doing well for quite some time now but lately due to
recession its net profit has been affected, so certain measures much be taken
amount.
Through retail Edelweiss is doing average profit, hence Edelweiss can think
about going in for new ventures. They can introduce mutual funds and allow it
be handled online like their other features on the online trading portal.
Attracting customers is more of a concern for Edelweiss because of lot of
competition, so they need to come up with various schemes and plans which
will pool in more customers. These plans must be beneficial for the customers
which will make them give more references, thus increasing customers for
employees.
The companys stock price once reached to a peak height of Rs.1,500 per
share but at present it down to Rs.520 per share it shows the company has
doing well in past but because of recession the FIIs (Foreign Institutional
Investors) pull out lot of money, still it was able to sustain its market image.
There are many facilities provided by Edelweiss to improve its market value
Edelweiss is doing.
If Edelweiss is continue with this performance, It will not take much time to
be a famous broking firm.
61
CHAPTER-6
CONCLUSION
62
Edelweiss Capital Ltd. as a company has been successful since it moved into
retail in 2007 but post-recession in 2008 the company suffered a setback as a
result of reduction in profit. On a positive note the company always focuses on
long term goals and more focus on customer satisfaction that helped Edelweiss
to grow in market.
In the last three years the earnings per share of Edelweiss Capital Ltd has
shown very good growth due to aggressive and passionate sales trading team,
they are able to seamlessly execute complex trades, across the entire spectrum
off trading strategies. Their more concentration towards customer satisfaction
and they are doing it brilliantly.
Edelweiss Capital Ltd. has been performing well when compared with some of
its competitors. Some of the products and services offered by Edelweiss are
quite unique which gives them an upper edge over other competitors. And this
is the reasoned why they are successful in broking market. They came to know
what customer wants and how can they satisfied them
There are many pros and cons and customer now understand importance of
share trading through which they can earn money by doing easy task whether
it is online or off line.
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BIBLOGRAPHY
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BIBLIOGRAPHY
WEBSITE
www. edelweiss.com
www.google.com
www.scribd.com
www.wikipedia.com
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