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MALAYSIA

COSTS OF DOING
BUSINESS

Malaysia: Your Profit Centre in Asia

Objective
Objective
The objective of this brochure is to enable investors to make a preliminary assessment of the major
costsobjective
involvedof
inthis
doing
business
in Malaysia.
Investors
more specific
detailsofcan
The
brochure
is to
enable investors
to who
makerequire
a preliminary
assessment
thecontact
major costs
MIDA headquarters
in Kualain
Lumpur
or the
nearestwho
MIDA
overseas
or specific
state offices
forcan
further
advice
involved
in doing business
Malaysia.
Investors
require
more
details
contact
MIDAs
and assistance.
headquarters
in Kuala Lumpur or the nearest MIDA overseas or state offices for further advice and assistance.
Published by:
The Malaysian Investment Development
Authority (MIDA) is the governments
principal agency for the promotion and
coordination of industrial development in
Malaysia. If you are interested in setting up a
manufacturing or manufacturing related
services project in Malaysia, do contact MIDA
for more information as well as assistance in
planning your business trip.
Website : www.mida.gov.my

One Ringgit Malaysia (RM) is divided into 100


sen. Currently, the Ringgit exchange rate
operates on a managed-float regime against
a trade-weighted basket of currencies. In this
brochure, costs quoted in US Dollar are
conversions based on US$1 = RM3.2

In cooperation with:

Average lending rates (ALR):


Commercial banks - 4.47% (as at May 2014)

The Federation of Malaysian Manufacturers


(FMM) is Malaysias premier and largest private
sector economic organisation representing
over 2,500 manufacturing and industrial
service companies of varying sizes. Established
in 1968, FMM has led Malaysian manufacturers
in spearheading the countrys growth.
Website : www.fmm.org.my

Source:
Bank Negara Malaysia www.bnm.gov.my

To view exchange rates of the major foreign


currencies, please visit the Bank Negara
Malaysias website.

Disclaimer: Although every effort has been made to


verify the accuracy of the information contained in
this brochure, MIDA will not be held responsible for
any damage or loss suffered by any person or
company arising from the use of this information.

2014
The Malaysian International Chamber of
Commerce and Industry (MICCI) represents
the majority of international corporations
currently operating in Malaysia. It aims to
promote, protect, facilitate free enterprise
and in particular the interests of the
international investment community at
present and potentially involved in trade and
commerce in Malaysia. Founded in 1837, the
MICCI is the oldest private sector business
organisation in Malaysia.
Website : www.micci.com

Malaisie : Cots Dimplantation

Costs of Doing Business in Malaysia

Contents

STARTING A BUSINESS

Main Fees to be Paid to the Companies


Commission of Malaysia
Average Cost for Companys Services
Rental Rates for Prime Office Space
Costs of Industrial Land & Factory
Building

TAXATION IN MALAYSIA

Minimum Conditions of Employment


Statutory Contributions
Employment of Expatriates
Wage Rates

UTILITIES

Company Tax
Petroleum Income Tax
Personal Income Tax
Withholding Tax
Sales Tax
Service Tax
Excise Duty
Rates of Capital Allowances

HUMAN RESOURCES

11

TRANSPORTATION COSTS

Container Haulage Rates


Ocean Freight Rates
Courier Service Rates
Air Cargo Rates

LIVING IN MALAYSIA

25

Rented Accommodation
Golf Club Membership
International School Fees
Hotel Rates
Health Care
Domestic Help
Public Transport
Average Domestic Airfares
Eating Out in Malaysia
Shopping in Kuala Lumpur
Prices of Selected Consumer Items
Non-dutiable Goods

USEFUL ADDRESSES

23

31

Relevant Organisations
MIDA State Offices
MIDAs Worldwide Network

Electricity Rates
Water Rates
Sewerage Rates
Schedule Waste Treatment Rates
Gas and Fuel Costs
Telecommunications Rates
Internet Services

Costs of Doing Business in Malaysia

Starting a Business
Companies doing business in Malaysia must register with the Companies Commission of Malaysia
(SSM) under the Companies Act, 1965.
Main fees to be paid to the Companies Commission of Malaysia (SSM)
Reservation of a name
For registration of a company, fees range according to
nominal share capital, e.g:

Up to RM400,000

RM400,001 RM500,000

RM500,001 RM1,000,000

RM1,000,001 RM5,000,000

RM5,000,001 RM10,000,000

RM10,000,001 RM25,000,000

RM25,000,001 RM50,000,000

RM50,000,001 RM100,000,000

Exceeding RM100 million

30

1,000
3,000
5,000
8,000
10,000
20,000
40,000
50,000
70,000

313
938
1,563
2,500
3,125
6,250
12,500
15,625
21,875

1,000
3,500

313
1,094

Average Cost for Companys Secretarial Services

Incorporation of a Sdn. Bhd. (private limited company)


Incorporation of a Bhd. (public limited company)
Note: For the full range of fees, please go to SSMs website at www. ssm.com.my
Source: Companies Act, 1965 (Act 125) & subsidiary legislation.

Location
Alor Setar, Kedah
Georgetown, Pulau Pinang
Ipoh, Perak
Kuala Lumpur*
Petaling Jaya, Selangor
Seremban, Negeri Sembilan
Melaka
Johor Bahru, Johor
Kuantan, Pahang
Kuala Terengganu, Terengganu
Kota Bharu, Kelantan
Kota Kinabalu, Sabah
Kuching, Sarawak
The rental above are gross rentals per sq. metre per month inclusive of service charge.
* Rental excludes Petronas Twin Towers
Source: CH Williams, Talhar & Wong

Costs of Doing Business in Malaysia

16.15 21.50
27.00 35.50
16.00 22.00
64.60 102.25*
48.50 59.20
16.00 27.00
10.70 27.00
30.15 37.70
18.00 30.00
21.50 27.00
10.70 27.00
21.50 - 26.90
30.15 32.30

5.05 6.72
8.44 11.09
5.00 6.88
20.19 31.95*
15.16 18.50
5.00 8.44
3.34 8.44
9.42 11.78
5.63 9.38
6.72 8.44
3.34 8.44
6.72 8.41
9.42 10.09

Cost of Industrial Land and Factory Building


Cost of Industrial Land *
Location
Perlis
Kedah
(PKNK)
Kedah
(KHTP)
Penang

Perak
Selangor
Negeri
Sembilan
Melaka

Quit Rent
(per Annum)

Selling Price
(per ft 2 )

RM100 per 100m


US$31.25 per 100m
RM1.72 m
US$0.54 m
RM3,000 per ha.
US$938.00 per ha.

RM10.00 - 15.00
US$3.13 - 4.69
RM 5.00-30.00
US$1.56-9.40
RM 30.00
US$9.40
Island
RM66.89
US$20.90

RM1.29 (US$0.40) m
minimum RM300.00
(US$93.75) per lot (Town Land)

Mainland
RM35.00
US$10.94
RM5.00 - 17.00
US$1.56 - 5.31
RM8.50 - 90.00
US$2.66 - 28.13
RM6.00 - 30.00
US$1.88 - 9.40

RM1.08 (US$0.34) m
minimum RM150.00
(US$46.88) per lot
RM3,000 per ha.
US$938.00 per ha.
RM2,700 - RM24,000 per ha.
US$844.00 - US$7,500 per ha.
RM1,976.84 - RM7,700.00 per ha.
US$617.76 - US$2,406.30 per ha.

RM15.00 - 30.00
US$4.69 - 9.40

RM60 - RM180 per 100m


US$18.75 - US$56.25 per 100m

Cost of Ready-Built Factory *


Annual Assessment
Rate
(% of property value)
8 - 10
8 - 12
8

Selling Price
(per ft 2 of floor area)

Rental
(per ft 2 per month)

RM100 - RM150
US$31.25 - US$46.88
RM50.00 - RM70.00
US$15.62 - US$21.88

RM0.50 - RM1.20
US$0.16 - US$0.38
RM0.50 - RM0.70
US$0.16 - US$0.22
RM2.00
US$0.63
Island
RM1.50 - RM3.53
US$0.47 - US$1.10

Not applicable

Island
13.5

Island
RM168.00 - RM400.00
US$52.50 - US$125.00

Mainland
10

Mainland
RM141.00 - RM330.00
US$44.10 - US$103.12
RM97 - RM115
US$30.31 - US$35.94
RM70.00 - RM500.00
US$21.88 - US$156.30
RM74.00 - RM306.00
US$23.13 - US$95.63

Mainland
RM0.70 - RM1.70
US$0.22 - US$0.53
RM0.50 - RM0.70
US$0.16 - US$0.22
RM1.10 - RM3.00
US$0.34 - US$0.94
RM0.90 - RM2.00
US$0.28 - US$0.63

Building
7.7 - 13.2
Vacant Land
2.5 - 13.2

RM108.49 - RM171.00
US$33.90 - US$53.44

RM0.63 - RM0.78
US$0.20 - US$0.24

16
8 - 13
8 - 13

Light Industry: RM1,600 per ha.


US$500 per ha.
RM8.00 - 50.00
US$2.50 - 15.63

Medium Industry: RM2,100 per ha.


US$656.30 per ha.

0.33 - 1.0

RM140.00 - RM400.00
US$43.75 - US$125.00

RM1.20 - RM3.00
US$0.38 - US$0.94

Pahang

RM16.00 - 20.00
US$5.00 - 6.25

7-9

RM50.00 - RM127.00
US$15.63 - US$39.69

RM0.40 - RM0.60
US$0.13 - US$0.19

Terengganu

RM2.00 - 60.00
US$0.63 - 18.80

Heavy Industry: RM2,400 per ha.


US$750.00 per ha.
2 ha. RM15.00 per 100m
US$4.70 per 100m
> 2 ha. RM10.00 per 100m
US$3.13 per 100m
RM8 - RM20 per 100m
US$2.50 - US$6.25 per 100m

5 - 10

RM60.00 - RM99.00
US$18.80 - US$30.94

RM0.40 - RM0.65
US$0.13 - US$0.20

Kelantan

RM12.00
US$3.80

RM1,000.00 per ha.


US$312.50 per ha.

5 - 12

RM75.00
US$23.44

RM0.35 -RM 0.45


US$0.11 - US$0.14

Sabah
- KKIP
- POIC

RM28.00 - 30.00
US$8.75 - 9.38
RM18.00
US$5.63

1% of market value

9 - 15
RM 145.00
US$45.31

RM1.40
US$ 0.44

Sarawak

RM2.50 - 10.00
US$0.78 - 3.13

RM0.04 - RM219,023.00 per ha.


US$0.01 - US$68,444.69 per ha.

Unit Semi Detached


= RM450,000.00
US$140,000.00
Double Storey
Semi-Detached
= RM360,000.00 RM398,000.00
US$112,500 US$124,375
Double Storey Detached
= RM400,000.00 RM598,000.00
US$125,000 US$186,875
Double Storey Terrace
= RM260,000.00 RM498,000.00
US$81,250 US$155,625

Unit Semi Detached


= RM2,000.00

Johor

RM0.05 p.s.f
US$0.02 p.s.f
5.5 - 28.5

US$625.00
Unit Terrace =
RM1,700 - RM1500
US$531.25 US$468.75

Average Construction Costs & Factory Building (per ft2 of floor area)
Factory with reinforced concrete structure
Steel Portal frame on reinforced concrete
Factory with clean room facilities
Source : MIDA state offices.

70.00 - 300.00
75.00 - 300.00
150.00 - 200.00

21.88 - 93.75
23.44 - 93.75
46.88 - 62.50

Starting a Business

Taxation in Malaysia
Income of any person including a company, accruing in or derived from Malaysia or received in Malaysia
from outside Malaysia is subject to income tax. However, income received in Malaysia by any person other
than a resident company carrying on business of banking, insurance or sea or air transport for a year of
assessment derived from sources outside Malaysia is exempted from tax.
To modernise and streamline the tax administration system, the self-assessment system was implemented
for companies, sole proprietor, partnerships, cooperatives and salaried groups and the assessment of
income tax is based on a current year basis.
Company Tax

Petroleum Income Tax

Personal Income Tax


(US$5,208)

Withholding Tax

Costs of Doing Business in Malaysia

Sales Tax
Sales tax is imposed on certain imported and locally manufactured goods under the Sales Tax Act,
1972. The tax rate ranges from 5 - 10% for majority of the goods except for food preparations other
than alcoholic and non-alcoholic compound preparations (other than those of heading No. 33.02)
used for making beverages which falls under the tari code 2106.90.490 with a tax rate of 20%.

Service Tax
Service tax is imposed on taxable services provided by taxable persons under the Service Tax Act,
1975. Services include services provided by professionals (such as lawyers, engineers, architects,

6%

companies, hotels and restaurants.


In the case of taxable service relating to credit card or charge card services
i. RM50 (US$15.63) - shall be charged for each principal, on the date of the issuance, or on the
date of renewal; and every twelve months thereof after the issuance of the card.
ii. RM25 (US$7.81) - shall be charged for each supplementary card holder, on the date of the
issuance, or on the date of renewal; and every twelve months thereof after the issuance of the
card.

Excise Duty
Excise duty is levied on imported and locally manufactured goods under the Excise Act, 1976. The goods are listed
under the Excise Duties Order, 2004. Goods include:
Duty Rate

Goods

Motocars
4Wheel drives
Motorcycle

75% - 105%
60% - 105%
20% - 30%
RM0.10 (US$0.03) + 15% per litre

Intoxicating liqour

RM42.50 (US$13.28) per 100% vol per litre


+ 15% RM0.22 (US$0.07)

Cigarettes

per stick + 20%

Rates of Capital Allowances


Capital allowances are given on qualifying capital expenditure. Initial
allowances are given only once while annual allowances are given every year
by the straight line method. Some of the items accorded allowances are
shown below. For plant and machinery, companies are advised to verify with

Capital Expenditure

Industrial building
Plant and machinery
Heavy machinery and motor vehicles
Computer and IT equipment
Environmental control equipment
Others

Initial Allowance
10%
20%
20%
20%
20%
20%

Annual Allowance
3%
14%
20%
40%
40%
10%

Source: Inland Revenue Board www.hasil.org.my

Taxation in Malaysia

Human Resources
Minimum Conditions of Employment
The Employment Act, 1955 is the main legislation on labour matters in Malaysia.
Paid maternity leave
Normal work hours
Paid Public holiday

:
:
:

60 days
Not exceeding eight hours in one day or 48 hours in one week
At least 11 gazetted public holidays ( inclusive of five compulsory public
holidays; National Day, Birthday of the Yang Dipertuan Agong, Birthday of
Ruler/Federal Territory Day, Labour Day and Malaysia day) in one calendar
year and on any day declared as a public holiday under section 8 of the
Holiday Act 1951

Paid annual leave for employees:


Less than two years of service
Two or more but less than five years of service
Over five years of service

: 8 days
: 12 days
: 16 days

* Minimum paid annual leave to be provided for employees.

Paid sick leave per calendar year:


Less than two years of service
Two or more but less than five years of service
Over five years of service
Where hospitalisation is necessary

:
:
:
:

14 days
18 days
22 days
Up to 60 days (inclusive of the paid sick leave
entitlement stated above.)

* Minimum paid sick leave to be provided for employees.

Payment for overtime work:


Normal working days
Rest days
Public holidays

: one-and-a-half times the hourly rate of pay


: two times the hourly rate of pay
: three times the hourly rate of pay

Source: (Ministry of Human Resources) www.mohr.gov.my

Human Resources - Statutory Contributions


The compulsory contributions under the Employees Provident Fund (EPF) Act 1991:

Age Group 60 Years and Below


Employers
a) Monthly wages RM5,000 (US$1,563) and below
Minimum of 13% of the employees monthly wages
b) Monthly wages exceed RM5,000 (US$1,563)
Minimum of 12% of the employees monthly wages
Employees
Minimum of 11% of the employees monthly wages
(Third Schedule (Part A) of the EPF Act 1991)
Age Group 60 - 75 Years and Below
Employers

Employees

a) Monthly wages RM5,000 (US$1,563) and below


Minimum of 6.5% of the employees monthly wages
b) Monthly wages exceed RM5,000 (US$1,563)
Minimum of 6% of the employees monthly wages
Minimum of 5.5% of the employees monthly wages

(Third Schedule (Part C) of the EPF Act 1991)


All foreign workers and expatriates and their employers are exempted from compulsory
contributions. They can, however, choose to contribute and the applicable rates are as follows:
Age Group 60 Years and Below
Employers RM5.00 (US$1.56) per employee per month
Employees 11% of the employees monthly wages
(Third Schedule (Part B) of the EPF Act 1991)
Age Group 60 - 75 Years and Below
Employers RM5.00 (US$1.56) per employee per month
Employees 5.5% of the employees monthly wages
(Third Schedule (Part D) of the EPF Act 1991)
Source: Employees Provident Fund www.kwsp.gov.my

Costs of Doing Business in Malaysia

The Social Security Organisation (SOCSO) administers two social security schemes for workers earning wages not
exceeding RM3,000 (US$938) per month. Once covered, employees remain covered irrespective of their wages. However, the
maximum contribution is based on wages of RM3,000 (US$938) per month.
There are two schemes administered by SOCSOs Act, namely:
Employment Injury Scheme which provides social insurance coverage against workplace accidents,
occupational diseases and commuting accidents to and from place of work.
Invalidity Scheme provides 24 hours coverage against invalidity arising from any cause and not
necessarily relating to work environment.

i.
ii.

invalidity pension.
The Employment Injury Scheme is funded solely by the employer with the contribution of 1.25% and the Invalidity
Scheme is funded with the contribution of 1% which is shared equally by employers and employees. This rate of
contribution is capped at the invaluable wage of RM3,000 (US$938). This contribution is mandatory by law.
All Malaysian employees including permanent residents who have been employed by an employer under a contract of
service or apprenticeship are liable under SOCSOs Act.
Categories of employees exempted from SOCSOs coverage are:
Employees of Federal and State Government
Domestic servants
Self-employed
Spouse of a sole proprietor or partners
Foreign workers (since 1 April 1993)
Source: Social Security Organisation (SOCSO) - www.perkeso.com.my

The Human Resource Development Fund (HRDF) operates on the basis of a levy/grant system. Employers who have paid
the Human Resources Development levy will qualify for training grants from the HRDF to defray or subsidise training costs
for their Malaysian employees.
Companies from Manufacturing and Mining and Quarrying* sectors covered under the Pembangunan Sumber Manusia
Berhad Act, 2001 are as follows:

Categories of Employers

Rates of Levy Contributions

Employers with 50 Malaysian employees and above


Employers with 10 to 49 Malaysian employees with a paid up
capital of RM2.5 million (US$781,250) and above
Employers with 10 to 49 Malaysian employees with a paid up
capital of less than RM2.5 million (US$781,250) are given the
option to register with HRDF

1% of employees monthly wages


1% of employees monthly wages
0.5% of employees monthly wages

*Effective from 1 June 2014, the coverage under the Pembangunan Sumber Manusia Berhad Act, 2001 has been extended to cover sub-sectors
under the Mining and Quarrying Sector that comprises companies with the business activities of petroleum and gas extraction and mineral and
stone quarrying.
Source: Pembangunan Sumber Manusia Berhad (PSMB) - www.hrdf.com.my

Employment of Expatriates
An employment pass is issued to the expatriate to enable him to stay and work legally in the country. There are two
types of passes issued by the Immigration Department subject to the period of employments contract and the
monthly salary received by the expatriate.
A

Types of Passes
Employment Pass (PG)
This pass is issued for key-post and term-post
position subject to the following conditions:
Minimum period of employments
contract is two (2) years and stamping
Salary not less than RM3,500 (US$1,093).

Visit Pass [VP(TE)] PLKS


Visit Pass (Temporary Employment) is
issued only for temporary domestic
helper (maid)

Payments of Fees
i. Employment Pass:
- Key post RM300.00 (US$94).
- Term post RM200.00 (US$63).
ii. Processing fees RM125.00 (US$39).
iii. Journey perform visa RM500.00
(US$156) per post/application (subject to visa
entry requirement according to each country
of origin)
iv. No levy
i. Levy: RM410 (US$128).
ii. Processing Fees : RM125.00 (US$39).
iii. Journey perform visa (if applicable): RM500
(US$156). (include Visa based on the country
of origin) - (if applicable)

Source: Immigration Department - www.imi.gov.my

Human Resources

Wage Rates
Salaries of Executives in the Manufacturing Sector
In the manufacturing sector, the average basic monthly salary of executives ranges from RM3,516 (US$1,099)
(Executives) to RM12,750 (US$3,984) (Senior Managers) to RM24,698 (US$7,718) (TopExecutives). The following
table shows the average minimum and maximum monthly salaries of selected executive positions.

EXECUTIVE POSITION
General Manager
General Manager - Sales & Marketing/ Business Development
Senior Production/ Manufacturing/ Technical Manager
Company Secretary
Financial Controller/ Director
Operations Manager
Human Resource Manager
Quality Assurance/Control Manager
Business Development Manager
Logistics Manager
Production/Manufacturing/Technical Manager
Admin/HR/Finance Manager
Training Manager
Marketing Manager
IT/System Support Executive
Finance/Accounts Manager
Mechanical Engineer
Executive Secretary/Personal Assistant
Electrical/Electronics Engineer
Marketing Executive
Quality Assurance Executive
IT Executive
Source: MEF Salary Survey for Executives 2013 www.mef.org.my

Costs of Doing Business in Malaysia

Min

RM

US$

Max

14,616
12,290
9,277
5,158
13,396
6,443
6,308
6,212
6,610
6,074
5,935
6,534

24,424
21,313
16,558
9,625
23,591
11,744
11,100
11,027
11,484
10,839
10,914
11,428

6,012
5,766
2,769
6,254
2,921
3,153
3,079
2,527
2,379
2,619

10,288
10,200
4,663
10,782
6,490
5,938
6,493
4,653
4,512
4,827

Min

4,568
3,841
2,899
1,612
4,186
2,013
1,971
1,941
2,066
1,898
1,855
2,042
1,879
1,802
865
1,954
913
985
962
790
743
818

Max

7,633
6,600
5,174
3,008
7,372
3,670
3,469
3,446
3,589
3,387
3,411
3,571
3,215
3,188
1,457
3,369
2,028
1,856
2,029
1,454
1,410
1,508

Salaries of Non - Executives in the Manufacturing Sector


An analysis of the salaries of Non Executives in the manufacturing sector shows that the average
monthly basic salary ranged from RM1,125 (US$352) (unskilled employees) to RM1,480 (US$463)
(semi-skilled employees) to RM2,236 (US$699) (skilled employees/craftsmen). The following table
shows the average minimum and maximum monthly salaries of selected Non Executive positions.

US$

NON - EXECUTIVE POSITION


Secretary
IT Supervisor
Chargeman (Medium Pressure)
Production Supervisor
Foreman
Boilerman
Service Technician
Quality Control/Assurance Supervisor
Storekeeper/Warehousemen
Electrician
Operator (Semi-Skilled)
Wireman/Welder
Accounts Clerk
General Clerk
Receptionist/Telephone Operator
Technician (General)
IT Clerk
Lorry/Truck/Van Driver
Security Guard
Operator (Unskilled)

2,216
2,306
1,969
2,041
1,739
1,368
1,399
2,118
1,386
1,254
954
1,386
1,237
1,150
1,223
1,252
1,260
1,115
933
906

3,889
4,111
3,698
3,516
3,619
2,797
3,124
3,675
2,778
2,584
2,034
2,610
2,308
2,384
2,195
2,824
2,841
2,384
1,827
1,639

693
721
615
638
543
428
437
662
433
392
298
433
387
359
382
391
394
348
292
283

1,215
1,285
1,156
1,099
1,131
874
976
1,148
868
808
636
816
721
745
686
883
888
745
571
512

Source : MEF Salary Survey for Non Executives 2013 - www.mef.org.my

Human Resources

10

Utilities
Electricity Rates
Peninsular Malaysia

Tenaga Nasional Berhad (TNB) is the main electricity power generator and supplier in Peninsular Malaysia. This tariff is
effective from 1st January 2014 and supersedes the previous tariff schedule which was effective from 1st June 2011.
Tariff Category
Tariff B - Low Voltage Commercial Tariff
For overall monthly consumption between
0-200 kWh per month:
For all kWh
The Minimum Monthly Charge is
For overall monthly consumption more than
200 kWh per month:
For all kWh (from 1kWh and above)
The Minimum Monthly Charge is
New Structure
For the first 200 kWh (1 -200 kWh) per month
For the next kWh (201 kWh onwards) per month
The Minimum Monthly Charge is
Tariff C1 - Medium Voltage General Commercial Tariff
For each kilowatt of maximum demand per month
For all kWh
The Minimum Monthly Charge is
Tariff C2 - Medium Voltage Peak/Off-Peak Commercial Tariff
For each kilowatt of maximum demand
per month during the peak period
For all kWh during the peak period
For all kWh during the off-peak period
The Minimum Monthly Charge is
Tariff D - Low Voltage Industrial Tariff
For overall monthly consumption between
0-200 kWh per month:
For all kWh
The Minimum Monthly Charge is
For overall monthly consumption more than
200 kWh per month:
For all kWh (from 1kWh and above)
The Minimum Monthly Charge is
New Structure
For the first 200 kWh (1 -200 kWh) per month
For the next kWh (201 kWh onwards) per month
The Minimum Monthly Charge is
Tariff Ds Special Industrial Tariff
(for consumers who qualify only)
For all kWh
The Minimum Monthly Charge is
Tariff E1 - Medium Voltage General Industrial Tariff
For each kilowatt of maximum demand per month
For all kWh
The Minimum Monthly Charge is
Tariff E1s Special Industrial Tariff
(for consumers who qualify only)
For each kilowatt of maximum demand per month
For all kWh
The Minimum Monthly Charge is
Tariff E2 - Medium Voltage Peak/Off-Peak Industrial Tariff
For each kilowatt of maximum demand
per month during the peak period
For all kWh during the peak period
For all kWh during the off-peak period
The Minimum Monthly Charge is
Tariff E2s - Special Industrial Tariff
(for consumers who qualify only)
For each kilowatt of maximum demand
per month during the peak period
For all kWh during the peak period
For all kWh during the off-peak period
The Minimum Monthly Charge is
Tariff E3 - High Voltage Peak/Off-Peak Industrial Tariff
For each kilowatt of maximum demand
per month during the peak period
For all kWh during the peak period
For all kWh during the off-peak period
The Minimum Monthly Charge is
Tariff E3s - Special Industrial Tariff
(for consumers who qualify only)
For each kilowatt of maximum demand
per month during the peak period
For all kWh during the peak period
For all kWh during the off-peak period
The Minimum Monthly Charge is

Source: Tenaga Nasional Berhad - www.tnb.com.my

11

Costs of Doing Business in Malaysia

Unit

Existing Rates
(1 June 2011)
Sen/ US cent

sen/kWh
RM

39.30 / 12.28
7.20 / 2.25

sen/kWh
RM

43.00 / 13.44
7.20 / 2.25

sen/kWh
sen/kWh
RM

New Rates
(1 January 2014)
Sen/ US cent

43.50 / 13.59
50.90 / 15.91
7.20 / 2.25

RM/kW
sen/kWh
RM

25.90 / 8.09
31.20 / 9.75
600.00 / 187.50

30.30 / 9.47
36.50 / 11.41
600.00 / 187.50

RM/kW

38.60 / 12.06

45.10 / 14.09

sen/kWh
sen/kWh
RM

31.20 / 9.75
19.20 / 6.00
600.00 / 187.50

sen/kWh
RM

34.50 / 10.78
7.20 / 2.25

sen/kWh
RM

37.70 / 11.78
7.20 / 2.25

sen/kWh
sen/kWh
RM

36.50 / 11.41
22.40 / 7.00
600.00 / 187.50

38.00 / 11.87
44.10 / 13.78
7.20 / 2.25

sen/kWh
RM

35.90 / 11.22
7.20 / 2.25

42.70 / 13.34
7.20 / 2.25

RM/kW
sen/kWh
RM

25.30 / 7.91
28.80 / 9.00
600.00 / 187.50

29.60 / 9.25
33.70 / 10.53
600.00 / 187.50

RM/kW
sen/kWh
RM

19.90 / 6.22
28.30 / 8.84
600.00 / 187.50

23.70 / 7.41
33.60 / 10.50
600.00 / 187.50

RM/kW

31.70 / 9.91

37.00 / 11.56

30.40 / 9.50
18.70 / 5.84
600.00 / 187.50

35.50 / 11.10
21.90 / 6.84
600.00 / 187.50

sen/kWh
sen/kWh
RM
RM/kW
sen/kWh
sen/kWh
RM
RM/kW

27.70 / 8.65

32.90 / 10.28

28.30 / 8.84
16.10 / 5.03
600.00 / 187.50

33.60 / 10.50
19.10 / 5.97
600.00 / 187.50

30.40 / 9.50

35.50 / 11.09

28.80 / 9.00
17.30 / 5.41
600.00 / 187.50

33.70 / 10.53
20.20 / 6.31
600.00 / 187.50

RM/kW

24.40 / 7.63

29.00 / 9.06

sen/kWh
sen/kWh
RM

26.70 / 8.34
14.70 / 4.59
600.00 / 187.50

sen/kWh
sen/kWh
RM

31.70 / 9.91
17.50 / 5.47
600.00 / 187.50

Electricity Rates
Sabah

Sabah Electricity Sdn. Bhd. (SESB) generates and distributes electricity in the State of Sabah and the Federal Territory of Labuan,
Malaysia's International Offshore Financial Centre. Effective 1st January 2014, the new electricity tariff for Sabah is as follows:
Commercial Tariffs - for offices, shops, restaurants and hotels

per kWh
sen

US cents

1st 200kWh(1-200 kWh)/month


Next kWh(201 kWh onwards)/month
Minimum charge per month: RM15 (US$4.69)

38.50
39.50

12.00
12.30

Tariff CM2 (Medium Voltage General Commercial Tariff)


All units
For each kW of maximum demand per month
Minimum charge per month: RM1,000 (US$312.50)

32.40
23.20

Tariff CM1 (Low Voltage Commercial Tariff)

Tariff CM3 (Medium Voltage Peak/Off-Peak Commercial Tariff)


For all kWh during the peak period
For all kWh during the off-peak period
For each kW of maximum demand per month during peak period
The minimum monthly charge is RM1,000 (US$312.50)

Industrial Tariff - for factories

10.10
7.25

32.40

10.10

19.50

6.10

32.60

10.20
per kWh

sen

US cents

Tariff ID1 (Low Voltage Industrial Tariff)


All units
Minimum charge per month: RM15 (US$4.69)

37.60

11.80

Tariff ID2 (Medium Voltage General Industrial Tariff)


All units
For each kW of maximum demand per month
Minimum charge per month: RM1,000 (US$312.50)

26.80

8.40

21.75

6.80

28.60
18.00
28.00

8.90
5.60
8.80

Tariff ID3 (Medium Voltage Peak/Off-Peak Industrial Tariff)


For all kWh during the peak period
For all kWh during the off-peak period
For each kW of maximum demand per month during peak period
The minimum monthly charge is RM1,000 (US$312.50)
Source: Sabah Electricity Sdn. Bhd. - www.sesb.com.my

Sarawak

Syarikat SESCO Berhad (SESCO) generates and distributes electricity in Sarawak.


Commercial Tariffs - for offices, shops, restaurants and hotels
Tariff C1- Commercial
1st 100 units per month
For the next 4900 units per month
For each additional units per month
Minimum charge per month: RM10 (US$3.12)
Tariff C2 - Commercial Demand
All units
For each kW of maximum demand per month:
RM16 (US$5.00)
Minimum charge per month: RM16 (US$5.00) per kW x billing demand
Tariff C3 - Commercial Peak / Off Peak Demand
Peak period (0700-2400 hours)
Off-peak period (0000-0700 hours)
For each kW of maximum demand per month during peak period: RM20 (US$6.25)
Minimum monthly charge: RM20 (US$6.25) per kW x billing demand

Industrial Tariff - for factories


Tariff I1- Industrial
1st 100kWh
For the next 2900 units per month
For each additional units per month
Minimum charge per month: RM10 (US$3.13)
Tariff I2 - Industrial Demand
All units
For each kW of maximum demand per month:
RM16 (US$5.00)
Minimum charge: RM16 (US$5.00) per kW x billing demand
Tariff I3 - Industrial Peak / Off Peak Demand
Peak period (0700-2400 hours)
Off-peak period (0000-0700 hours)
For each kW of maximum demand per month during peak period: RM20 (US$6.25)
Minimum monthly charge: RM20 (US$6.25) per kW x billing demand

per kWh
sen

US cents

40.00
34.00
30.00

12.50
10.60
9.40

25.00

7.81

25.00

7.81

14.40

4.50
per kWh

sen

US cents

40.00
30.00
27.00

12.50
9.40
8.40

22.20

6.90

23.40
14.40

7.30
4.50

Source: Syarikat SESCO Berhad - www.sesco.com.my

Utilities

12

Water Rates
ln Malaysia, state governments are responsible for the development, operation and maintenance of
water supplies. Entities for Water Supply Authorities in Malaysia are; Public Works Department, Water
Supply Department, Water Supply Board and Water Supply Company.
State
Johor
Industrial/Commercial
0 - 35m
More than 35m
Minimum charge
Kedah
Commercial
0 - 50m
51 200m3
201 350m3
More than 350m
Minimum charge

(including high rise residential building,


commercial building, shopping complex,
plantation, farming, and swimming pool
except hotels swimming pool)

per m
RM
2.60
2.96
25.00

0.81
0.93
7.81

1.40
1.50
1.60
1.80
15.00

0.44
0.47
0.50
0.56
4.69

1.40
1.60
1.80
2.10
15.00

0.44
0.50
0.56
0.66
4.69

Special Industry
0 10,000 m
10,001 50,000 m
More than 50,000 m
Minimum charge

1.05
1.15
1.20
15.00

0.33
0.36
0.38
4.69

Kelantan
Industrial
Minimum charge

1.72
17.20

0.54
5.40

Commercial
0 - 50m
More than 50m
Minimum charge

1.76
1.80
17.70

0.55
0.56
5.50

1.65
1.70
1.80
20.00

0.52
0.53
0.56
6.25

1.50
1.60
15.00

0.47
0.50
4.69

Melaka
Industrial/Commercial
0 - 50m
51 100m3
More than 100m
Minimum charge
Negeri Sembilan
Industrial/Commercial
0 - 35m
More than 35m
Minimum charge
Pahang
Industrial/Commercial
(Industrial use in the approved
industrial zones)
0 - 227 m
More than 227 m
Minimum charge

0.92
0.84
30.00

0.29
0.26
9.38

Trade
Minimum charge

1.45
20.00

0.45
6.25

Part-Trade
Minimum Charge

0.99
10.00

0.31
3.13

Ports
Pulau Pinang
Industrial/Commercial
0 - 20 m
21 - 40 m
41 - 200 m
More than 200 m
Minimum charge

1.45

0.45

0.66
0.89
1.15
1.27
10.00

0.21
0.28
0.36
0.40
3.13

Trade (Special)
Flat rate per m
Minimum charge

1.52
10.00

0.48
3.13

2.54
10.00

0.79
3.13

1.20
1.40
1.61
12.00

0.38
0.44
0.50
3.75

Trade (Shipping)
Flat rate per m
Minimum charge
Perak
Industrial/Commercial
0 - 10 m
11-20 m
More than 20 m
Minimum charge

State

Costs of Doing Business in Malaysia

per m
RM

US$

1.30
8.00
1.10
5.00

0.41
2.50
0.34
1.56

0.90
4.00

0.28
1.25

2.07
2.28
36.00

0.65
0.71
11.25

1.15
50.00

0.36
15.63

0.95
1.15
15.00

0.30
0.36
4.69

0.97
1.06
22.00

0.30
0.33
6.88

0.83
0.95
18.70

0.26
0.30
5.84

1.05
1.32
24.20

0.33
0.41
7.56

Sarawak (Bintulu)
Industrial
0 - 23 m (Minimum charge)
More than 23 m

24.20
1.21

7.56
0.38

Commercial
0 - 23 m
More than 23 m

20.90
0.99

6.53
0.31

Domestic/Commercial
1 - 25 m
More than 25 m
Minimum charge

0.83
0.95
18.70

0.26
0.30
5.84

Perlis
Industrial/Commercial
Trade
Minimum charge
Part - Trade
Minimum charge
Sabah & Federal Territory of Labuan
Commercial
Minimum charge
Selangor / Federal Territory of
Kuala Lumpur & Putrajaya
Industrial/Commercial
0 - 35 m
More than 35 m
Minimum charge
(inclusive of public swimming pool, service
apartments and shop houses)

Industrial/ Hotel/ Construction


(temporary supply)
0 1,000 m
1,001 10,000 m
10.001 50,000 m
More than 50,001 m
Minimum charge

(including swimming pool and theme park)

13

US$

Terengganu
Industrial
Minimum charge
Commercial
Less than 70 m
More than 70 m
Minimum charge
Sarawak (Kuching, Sibu, Sri Aman, Miri,
Limbang, Sarikei, Kapit)
Commercial
1 - 25 m
More than 25 m
Minimum charge
Domestic/Commercial
1 - 25 m
More than 25 m
Minimum charge
Industrial (except for Kuching and Sibu)
1 - 25 m
More than 25 m
Minimum charge

Sarawak (Other parts of Sarawak)


Industrial
0 - 25 m
More than 25 m
Minimum charge

0.95
1.20
22.00

0.30
0.38
6.88

Commercial
0 - 25 m
More than 25 m
Minimum charge

0.88
0.96
20.00

0.28
0.30
6.25

Domestic/Commercial
0 - 25 m
More than 25 m
Minimum charge

0.75
0.86
17.00

0.23
0.27
5.31

Source: National Water Services Commission www.span.gov.my

Utilities - Sewerage Rates


Sewerage services in Malaysia are managed by Indah Water Konsortium Sdn. Bhd, which is wholly owned by
the Minister of Finance Incorporated. The company operates in 87 local authorities except those in district of
Johor Bahru, Pasir Gudang and KEJORA in Johor, Kelantan, Ketengah in Terengganu, Sabah and Sarawak.

Domestic Customers
Domestic Premises and Government (category A-E) quarters receiving connected
sewerage services

RM8 (US$2.50) per month

Domestic Premises and Government quarters with individual septic tanks

RM6 (US$1.88) per month

Houses in village/new village, or estates with individual septic tanks or receiving


connected sewerage services

RM3 (US$0.94) per month

Low cost houses and Government quarters (in categories F,G,H and I as defined by
the Government General Orders) with individual septic tanks or receiving connected
sewerage services

RM2 (US$0.63) per month

Industrial Customers
Premises receiving connected sewerage services

RM2.50 (US$0.78)
per month

Premises with individual septic tanks

RM2.00 (US$0.63)
per month

Commercial Customers
Monthly sewerage services charges for commercial premises is the sum of the Basic Charge based on the premises
Annual Value and the Excess Charge based on average water consumption in excess of 100 meter cube (m).
Monthly basic charge

Annual Value of Property

Premises receiving
connected
sewerage services

Premises with
individual
septic tanks

RM

US$

RM

US$

RM

US$

2,000 or less
2,001 - 5,000
5,001 - 10,000
10,001 - 20,000
20,001 - 30,000
30,001 - 40,000
40,001 - 50,000
50,001 - 60,000
60,001 - 70,000
70,001 - 80,000
80,001 - 90,000
90,001 - 100,000
100,001 - 200,000
200,001 - 400,000
400,001 - 600,000
600,001 - 800,000
800,001 - 1,000,000
1,000,001 - 3,000,000
3,000,001 - 5,000,000
5,000,001 - 7,000,000
More than 7,000,000

625 or less
626 - 1,563
1,564 - 3,125
3,126 - 6,250
6,251 - 9,375
9,376 - 12,500
12,501 - 15,625
15,626 - 18,750
18,751 - 21,875
21,876 - 25,000
25,001 - 28,125
28,126 - 31,250
31,251 - 62,500
62,501 - 125,000
125,001 - 187,500
187,501 - 250,000
250,001 - 312,500
312,501 - 937,500
937,501 - 1,562,500
1,562,501 - 2,187,500
More than 2,187,500

8
14
20
26
29
32
35
38
41
44
47
50
180
495
522
1,980
2,160
4,320
8,800
9,200
9,600

3
4
6
8
9
10
11
12
13
14
15
16
56
155
163
619
675
1,350
2,750
2,875
3,000

7
8
14
19
21
23
25
27
29
31
33
35
120
330
348
1,320
1,440
2,880
5,400
6,000
6,600

2
3
4
6
7
7
8
8
9
10
10
11
38
103
109
413
450
900
1,688
1,875
2,063

Monthly Excess Charge


Water Usage

Excess Charge

Up to 100 m
More than 100 m
More than 200 m

No charge
30 sen (US$0.094) per m
45 sen (US$0.14) per m

The excess charges are subject to an annual revision based on the water consumption data for the previous
year that is obtained from the Water Authority.
Source: Indah Water Konsortium Sdn Bhd - www.iwk.com.my

Utilities

14

14

Scheduled Waste Treatment Rates


Kualiti Alam Sdn. Bhd. is the designated company providing off-site scheduled waste treatment
disposal services in Peninsular Malaysia. Its waste management centre is located at Bukit Nanas in
Negeri Sembilan. Non-scheduled wastes, collection and disposal rates vary according to location and
contractor.

Waste Group

Waste Type

Mineral Oil Wastes

Organic Chemical Wastes Containing Halogens and/or Sulphur > 1%

Wastes containing lubricating oil, hydraulic oil, etc.


Freon, PVC wastes, chloroform, solvents, capacitors and transformers containing PCB, etc.

Waste Solvents Containing Halogens and/or Sulphur < 1%

Acetone, alcohols (eg. ethanol, methanol), benzene, turpentine, xylene, etc. Waste should be
pumpable, containing < 50% water and 18MJ/kg calorofic value

Organic Chemical Wastes Containing Halogens and/or Sulphur < 1%

Wastes Containing Mercury

Pesticide Wastes

X
Z

Glue, latex, paint, phenol, printing ink, synthetic oils, soap, epoxy, etc.
Mercury, vapour lamps, COD-fluids, mercury batteries, etc.
Insecticides, fungus and weed killers, rat poison, etc

Inorganic Wastes

Acids, alkaline, sodium hypochlorite, inorganic salts, metal hydroxide sludge, chromate and
cyanide waste, etc.

Miscellaneous

Medicine wastes, lab-packs, asbestos wastes, mineral sludges, isocyanates (MDI,TDI), batteries, etc.

Organic Wastes for Incineration


Waste
Group
A
B
C
H/Z
T

Packaged Waste*
Solid
Pumpable Liquid
RM

per tonne / per pallet


US$
RM

810
3,150
1,350
1,890
3,150

253
984
422
591
984

3,600
2,790
3,600

Bulk Waste
Pumpable Liquid
Solid
US$

RM

1,125
872
1,125

630
1,800
-

per tonne / per pallet


RM
US$

197
563
-

2,700
-

US$

844
-

Tenorm Waste for Incineration


Waste Group

Packaged Waste*
per tonne / per pallet

RM

US$

4000

1250

Bulk Waste
per tonne / per pallet

RM

US$
Not Applicable

Liquid Inorganic Wastes for Physical/Chemical Treatment


Waste Group
Acid Waste Without Chromate (X)
Alkaline Waste Without Cyanide (X)
Chromate Waste (X)
Cyanide Waste (X)
Mercury Waste (K)

800-litre Pallet Tank


per tonne / per pallet

200-litre Drum
per tonne / per pallet

RM
1,440
1,440
1,800
1,800
3,600

RM
1,620
1,620
1,980
1,980
3,780

US$
450
450
563
563
1,125

US$
506
506
619
619
1,181

Inorganic Waste for Solidification


Waste Group

X/Z

Packaged Waste*
per tonne / per pallet

RM

US$

RM

US$

810

253

765

239

*Note: Packaged waste refer to wastes packed in standard 200-litre drums or 1m PP Bags.
3

15

Costs of Doing Business in Malaysia

Waste in Bulk
per tonne / per pallet

Inorganic Waste for Direct Landfill


Packaged Waste*
per tonne / per pallet

Waste Group

X/Y

Waste in Bulk
per tonne / per pallet

RM

US$

RM

US$

495

155

450

141

Rubber Sludge Waste for Rubber Sludge Landfill


Packaged Waste*
per tonne / per pallet

Waste Group

RM

US$

700

219

Encapsulation

Waste in Bulk
per tonne / per pallet

RM

US$

Not applicable

Cimentation

Waste Group (Z)


Contaminated Crushed
Drum and Other
Contaminated Waste

Packaged Waste*
per tonne / per pallet

RM

US$

1,500

469

Packaged Waste*
per tonne / per pallet

Waste Group (Z)


Dry Cell Batteries and Other
Miscellaneous Waste

RM

US$

900

281

*Note : Packaged waste refer to wastes packed in standard 200-litre drums or 1m3 PP Bags.

Transportation Rates
Per Pallet (RM)
1st Tier

STATE

KM

min. 18 pallet
Negeri Sembilan
114
248 Kuala Lumpur (Wilayah Persekutuan)
Melaka
274
Selangor
374
Perak
652
Johor
722
Pahang
760
Pulau Pinang
1050
Terengganu
1152
Kedah
1166
Kedah (Kulim)
Kelantan
1190
Perlis
1240

2nd Tier
above 18 pallet

Per Metric
Tonne

RM

US$

RM

US$

RM

US$

52.88
59.73
60.71
65.61
79.32
82.25
84.21
113.59
180.17
181.15
142.24
183.11
184.09

16.53
18.67
18.97
20.50
24.79
25.70
26.32
35.50
56.30
56.61
44.45
57.22
57.53

26.44
29.87
30.36
32.80
39.66
41.13
42.11
56.79
90.09
90.58
71.12
91.56
92.04

8.26
9.33
9.49
10.25
12.39
12.85
13.16
17.75
28.15
28.31
22.23
28.61
28.76

66.10
74.66
75.89
82.01
99.14
102.82
105.26
141.98
225.22
226.44
177.80
228.89
230.11

20.66
23.33
23.72
25.63
30.98
32.13
32.89
44.37
70.38
70.76
55.56
71.53
71.91

Note: For waste on pallets, the rates are quote in 2 tiers. The 1st tier is for a minimum of 18 pallets and the 2nd is for any pallet
above the minimum 18 pallets in the same consignment.
Source: Kualiti Alam Shd. Bhd. - www.kualitialam.com.

Gas and Fuel Costs


Per litre
RM

Per kg

US$

Petrol (Unleaded)
- Retail
- Bulk Consumers *

2.10
2.75

0.66
0.86

Diesel
- Retail
- Bulk Consumers *

2.00
2.53

0.63
0.79

Medium Fuel Oil

2.03

0.63

LPG
- Bottled
- Bulk Consumers *

RM

US$

1.90
3.52

0.59
1.09

Note: Kuala Lumpur prices quoted


* Prices fluctuate from time to time based on contracts and current crude oil market condition.

Utilities

16

Telecommunications Rates

Telephone Charges
Under the Equal Access Regime, telephone subscribers in Malaysia can select any network from three
telephone companies for their national and international calls. As for cellular phone users, there are
currently three service operators to choose from. The government has introduced the concept of tariff
ceilings for fixed line and cellular services. The rates depend on market competition as they are not
regulated. The three telecommunications service operators may set their rates at par or below the ceiling
rates.
Fixed Telephone/Direct Exchange Line
TM offers both published and customised rates. The published rates are as shown below. However, for
business /consumers, Telekom Malaysia offers customised packages tailored to the business / consumers
needs for local STD or International. Appropriate technology shall be deployed to deliver the service level
required by the customers.
Local Calls
Upon subscription for basic telephone service, an individual direct exchange line and a telephone set in a
range of colours for selection is provided. A basic monthly rental will be levied while additional phone sets
to be used as extensions can be provided at minimal additional rental.

Corporate Consumers

Residental

Price/Tariff

RM

US$

RM

US$

Initial Deposit

75

23.44

200 - 500

62.50 - 156.25

Stamp Fee

10

3.13

10

3.13

Rental Charges
Peninsular Malaysia

Residental

RM

Corporate
Consumer
RM

RM

Corporate
Consumer
RM

Exceeding 1000 lines

25

45

25

40

501 - 1000 lines

13

45

13

40

500 lines & below

13

20

13

20

Exchange Line Capacity

17
17

Sabah/Sarawak

Residental

Costs of Doing Business in Malaysia


Costs Doing Business in Malaysia

Initial Charges
Installation
(Payment to Telekom Malaysia)
Wiring*
(Payment to contractor appointed by Telekom Malaysia)
Existing wiring

RM

US$

50

15.63

30

9.38

50

15.63

New wiring

*Note : RM50 (US$15.63) is charged for the first 5 metres and RM5 (US$1.56) is charged for every additional
1 metre. The charges are also applicable for the external removal (ER)

Reconnection Fee
Service reconnection fee for a subscribers service that has been
temporarily disconnected.

10

3.13

Call Charges
Local Calls

8 sen (US$0.03) for the first 2 minutes or part thereof and


4 sen (US$0.01) for each subsequent minute or part thereof.

Long Distance Call

With IDD service, customers can directly dial overseas without the assistance
of an operator. This facility allows customers to enjoy cheaper and faster
overseas connection. Charges for IDD calls are itemised in the telephone bill.

National Calls

National calls are self-dialled calls from a town to another town beyond the
adjacent charge area.

Call Charges from Fixed Line phones to Fixed Line Phones


Distance (km)
Fixed line to Fixed line

Full Rate
7.00 a.m. - 6.59 p.m.

Reduced Rate
7.00 p.m. - 6.59 a.m.

Operator Assisted*
(charge per 3 mins)

RM

RM

RM

US cents

Band A
(Not Exceeding 50km)

0.10/
50 seconds

0.03/
0.03/
0.10/
50 seconds 60 seconds* 60 seconds

0.35

0.11

Band B
(50km - 150km)

0.10/
20 seconds

0.03/
0.10/
20 seconds 40 seconds

0.03/
40 seconds

0.90

0.28

Band C
(Exceeding 150km)

0.10/
7 seconds

0.03/
7 seconds

0.03/
14 seconds

2.70

0.84

Note:

*
**

US cents

0.10/
14 seconds

US cents

Currently, Telekom Malaysia charges for each 75 second


Operator Assisted
- Service charge per effective call is RM1.50 (US$0.47)
- Per block of 3+3

Call Charges From Fixed Line phones to Mobile Phones


MTX Area
Fixed line to
Mobile

Full rate
9.00 a.m. - 8.59 p.m.

RM

US cents

Reduced Rate
9.00 p.m. - 8.59 a.m.

RM

US cents

Operator Assisted*
(charge per 3 mins)

RM

US cents

Band L
(Within MTX)

0.10/
20 seconds

0.03/
0.10/
20 seconds 30 seconds

0.03/
30 seconds

Bande M
(Adjacent MTX)

0.10/
0.03/
0.10/
8.6 seconds 8.6 seconds 15 seconds

0.03/
15 seconds

2.10

0.66

Bande N
(Non-Adjacent MTX)

0.10/
0.03/
0.10/
8.6 seconds 8.6 seconds 15 seconds

0.03/
15 seconds

2.10

0.66

Note:

2.10

0.66

*A service charge of RM1.50 (US$0.47) is levied for the effective call made via Operator Assisted service
MTX denotes Mobile Telephone Exchange Area

Utilities

18

Call Charges from Fixed line phones to Neighboring countries


Standard Rate

RM
0.10/
Border Area to Singapore/Brunei
20 seconds
Note: * Operator Assisted - Service charge per effective call is RM1.50 (US$0.47)

Full Rate
7.00 a.m. - 6.59 p.m.

RM

US cents

Operator Assisted*
(charge per 3 mins)

US cents

RM

US$

0.03/
20 seconds

0.90

0.28

Reduced Rate
7.00 p.m. - 6.59 a.m.

RM

US cents

Operator Assisted*
(charge per 3 mins)

RM

US$

Rest of Peninsular Malaysia to


Singapore#

0.03/
0.10/
0.03/
0.10/
3.1 seconds 3.1 seconds 5.8 seconds 5.8 seconds

6.00

1.88

Sabah/Sarawak to Singapore

0.03/
0.10/
0.03/
0.10/
2.3 seconds 2.3 seconds 4.6 seconds 4.6 seconds

7.80

2.44

6.00

1.88

Reste of Sabah/Sarawak to Brunei#


Note :

0.03/
0.10/
0.03/
0.10/
3.1 seconds 3.1 seconds 5.8 seconds 5.8 seconds
* Operator Assisted - Service charge per effective call is RM1.50 (US$0.47)
# Denotes area other than border area

International Direct Dial Service (IDD)


Country
Australia
China
Germany
Japan
UK
USA

Country Code

Time Difference
(hours)

61
86
49
81
44
1

0 to +2
0
-7
+1
-8
-13 to -16

Rate per minute


(Standard Rate)
RM
US$
0.90
2.40
1.80
1.80
0.90
0.90

0.28
0.75
0.56
0.56
0.28
0.28

Note: IDD calls are charged in blocks of 6 seconds or part thereof. The charge for each block depends on the country to which
the IDD call is made.

For example, if you call Australia and the call lasts for 10 minutes and 20 seconds, the charge will be
computed as follows:
Total duration = 10 minutes and 20 seconds
Charge rate to Australia = RM0.09 (US$0.03) per block of 6 seconds
Total duration (in seconds) = (10 minutes x 60 seconds) + 20 seconds = 620 seconds
Total unit charge blocks = 620 seconds /6 seconds = 104 unit blocks
Total charge = RM0.09 (US$0.03) x 104 = RM9.36 (US$2.93)

1919

CostsofofDoing
Doing Business
Malaysia
Costs
Businessinin
Malaysia

Internet Services

In Malaysia, there are several licensed Internet Service


Providers (ISPs) and amongst them are TM Net Sdn. Bhd.
(Telekom Malaysia Berhad), JARING (MIMOS Bhd.), DiGiNet
(DiGi Telecommunications Sdn Bhd), TimeNet (TT dotcom
Sdn Bhd) and Maxis Broadband Sdn Bhd.
There are multiples of 155Mbps (STM1), 34Mbps (E3) and
2Mbps (E1) connections in the nationwide backbone. TM Net
has peering arrangement with Jaring and other local ISPs
from 2Mbps capacity. Examples of services available
provided by the two major ISPs TM Net and JARING are:
Services
Internet Services
Dialup
(PSTN/ISDN)

ISP
JARING TM Net

Details
Product

Other Charges
Internet Call Charges
Registration
Annual
Category Charges
(per minute)
fee
subscription
(per minute)
(One time)
fee
Residential

1 cents

1.5 cents

RM10
(US$3.13)

RM24
(US$7.50)

Organisation

2.5 cents

2.5 cents

RM50
(US$15.63)

RM60
(US$18.75)

Residential

3 cents

2 cents

RM10
(US$3.13)

RM24
(US$7.50)

Organisation

3 cents

2 cents

RM50
(US$15.63)

RM60
(US$18.75)

1515

1525

Dedicated
Access

Broadband
Services
Data Centre
Services

.
.
.
.
.

Satellite Services

Other Services

Note :

TM Net - Offers through fixed and wireless (residential, corporations &


SMEs)
JARING - Offers through fixed line (corporate) and wireless (residential
& corporate)

TM Net

.
.
.
.
.
.

Virtual Private
Network (VPN)

Offered to Corporate customers and organisations


Charges based on speed
Details can be provided upon request.

10 data centres nationwide


Minimum internet connectivity 155Mbps collocation, hosted managed
services, business continuity, disaster recovery services
Tier 3 / Tier 4 data centre
This secure ISP based private network offered by both TM Net & JARING to
corporate customers & organisations.
Details of charges can be provided upon request (Refer contacts below)
An alternative to the fixed terrestrial line and uses C-band transponder.
Coverage anywhere in the country as well as some parts of the AsiaPacific region. Satellite hub is located in Kuala Lumpur
For details about other services offered by both TM Net & JARING,
please visit www.tm.net.my & www.jaring.my

Dial-up short code 1515 & 1525 (TM Net); 1511 (JARING)
TELCO - Telecommunication Company

Utilities

20

Digital Leased Line


International
Destinations
(From
Malaysia)

Annual Charges for 64Kbps Circuits

(1) Normal Price


RM

US$

Annual Charges for 2Mbps Circuits

(1) Normal Price

(2) MSC Price


RM

US$

(2) MSC Price

RM

US$

RM

US$

95,846

29,952

n.a.

104,124
164.692

32,539
51,466

150,366

46,989

n.a.

n.a.

164.692

51,466

150,366

46,989

8,609

26,948

8,421

87,240

27,263

80,650

25,203

10,015
10,015
8,609
n.a.

31,448
31,448
26,948

9,828
9,828
8,421

105,333
105,333
87,240

32,917
32,917
27,263

96,942
96,942
80,650

30,294
30,294
25,203

UK

32,048
32,048
27,548
n.a.

n.a.

n.a.

164.692

51,466

150,366

46,989

USA

n.a.

n.a.

n.a.

n.a.

113,297

35,405

104,099

32,531

17,046
n.a.

53,948

16,859

France

54,548
n.a.

n.a.

Germany

n.a.

n.a.

Indonesia

27,548

Japan
South Korea
Thailand

Australia

Note:

The price is based on Malaysia half circuit only. For France, Germany, UK & USA, 64Kbps pricing is not applicable as
these region only offer 2Mb and above.
n.a. Not applicable
Annual Charges for 64Kbps Circuits

Annual Charges for 2Mbps Circuits

Domestic
Destinations
(From
Kuala Lumpur)

(1) Normal Price


RM

US$

RM

US$

RM

US$

RM

US$

Bkt.
Damansara

10,800

3,375

9,120

2,850

54,300

16,969

43,890

13,716

Seremban

24,600

7,688

13,110

4,097

152,400

47,625

96,900

30,281

Melaka

27,624

8,633

15,625

4,770

176,970

55,303

118,446

37,014

Ipoh

30,120

9,413

17,043

5,326

197,250

61,641

136,230

42,572

Kangar

41,064

12,833

24,841

7,763

286,170

89,428

214,206

66,939

Alor Setar

39,096

12,218

23,438

7,324

270,180

84,431

200,184

62,558

Kuantan

31,080

9,713

17,727

5,540

205,050

64,078

143,700

44,906

Kuala
Terengganu

35,640

11,138

20,976

6,555

242,100

75,656

175,560

54,863

Penang

35,880

11,213

21,147

6,608

244,050

76,266

177,270

55,397

Johor Bahru

35,928

11,228

21,181

6,619

244,440

76,388

177,612

55,504

Kota Bahru

37,896

11,843

22,583

7,057

260,430

81,384

191,634

59,886

Kuching

68,568

21,428

44,437

13,887

509,640

159,263

410,172

128,179

Kota
Kinabalu

84,120

26,288

55,158

17,349

636,000

198,750

520,980

162,806

Note:

(1) Normal Price

(2) MSC Price

(2) MSC Price

1. Refers to normal price for customers


2. Refers to special price for Malaysia's Multimedia Super Corridor (MSC) registered companies from the defined
zone.

Dedicated access services are currently offered to corporate customers and organisations. The normal
range of the service start from 64Kbps up to 2 Mbps through various media such as leased line, wireless,
fiber, SDSL and satellite.
Voice over Internet Protocol (VoIP)
The subscribers can use this VoIP service via fixed line, mobile or PC. The main service providers of VoIP
service are TM Net Sdn. Bhd., Jaring, Time dotcom and NasionCom. The VoIP call charges provided by
ISPs in Malaysia range from:
VoIP
Local calls (subject to the call destination)
International calls (subject to the countries)

2121

Costs
Doing
in Malaysia
Costs
of Business
Doing Business
in Malaysia

Per minute

RM
0.15 - 0.25
0.15 - 7.00

US$
0.05 - 0.08
0.05 - 2.19
22

Internet Data Centre (IDC)


This service offers co-location and hosting services to customers. IDC offers the latest physical environment necessary to keep
customers' servers running at a very high speed access for 24 hours a day, 7 days a week and 365 days a year. Nationwide, TM Net
and JARING have few data centres located at major towns with 155 Mbps connectivity.
Co-location service allows customers to place a portion or all of client systems within the IDC. The client can cut down on
ongoing network costs and scale Internet operations easily with the growth of business.
TM Net and JARING also provide professionally managed services such as administration services, backup services, load
balancing, security services and managed security monitoring services.

Broadband Services
TM Net and JARING offer broadband service using fixed and wireless technology to both residential and corporate customers.
The wireless broadband service offered by TM Net and JARING is available in major towns and is being extended to other areas
nationwide.

Satellite Services
VSAT stands for Very Small Aperture Terminal. It is a small satellite dish that is capable of both receiving and sending satellite
signals. VSAT systems can be designed to serve both broadcast and interactive applications whether data, voice or video, which
are now being served by terrestrial lines.
TM offers 2 types of VSAT services which are :

i)

VSAT StarNet

VSAT StarNet services benefits from the latest and best VSAT technology in the market. It is 100% IP network to support the IP
market. It offers highly reliable, flexible support of integrated multimedia communications. It can cater data, internet and
telephony in a single platform. The available bandwidth is ranging from 9.6 kbps up to 2,048 kbps.

Value Added Services

ii)

Internet Access
Telephony
o Private telephony
- Voice communication among VSAT StarNet network
- No Local number
o No Local number
- Voice communication to PSTN connection
- Provide local number with normal PSTN charges

VSAT Direct

VSAT Direct is a hubless communication network that provides single carrier per channel for data to remote locations via
satellite with flexible multi-channel communications for public, corporate and government applications. The available
bandwidth ranges from 64 kbps up to 2048 kbps duplex. Its point-to-point or mesh architecture is useful for providing
inter-connectivity amongst relatively high volume VSATs utilisation.
Three types of packages are currently available :

Description

Private Network

Internet packages

Telephony
(2 phone lines)

Uplink (Kbps)

9.6kbps 2Mbps

128kbps

256kbps

Not applicable

Downlink (Kbps)

9.6kbps 2Mbps

384kbps

1Mbps

Not applicable

Technology
Monthly
Charges

Dedicated bandwidth
Depends on
requirements

Best effort
RM1,199
(US$375)

RM1,499
(US$468)

Not applicable
RM1,014
(US$317)

The One Time Charge (OTC) fee varies depending on the packages subscribed.
TM is using Measat-3 and JSat as the satellite transponder. The coverage for satellite services is anywhere in the country and also
covers some part of Asia-Pacific.
Source:

Telekom Malaysia - www.tm.com.my


TM Net
- www.tm.net.my
JARING
- www.jaring.my

Utilities

22

22

Transportation Costs
Container Haulage Rates
Haulage base: Port Klang (North Port)
Haulage Rates
Area

PORT KLANG (Shah Alam)


PETALING JAYA (Sungai Way)
SELANGOR (Banting)
PERAK (Tanjung Malim)
PENANG (Butterworth / Seberang Prai)
KEDAH (Kulim)
PERLIS (Kangar)
NEGERI SEMBILAN (Nilai)
MELAKA (Air Keroh Industrial Area)
KELANTAN (Kota Bharu)
PAHANG (Kuantan)
TERENGGANU (Kerteh)
JOHOR (Pasir Gudang)

Road
Tolls

FAF

Total
20 & 40

RM

US$
162.24
184.39
198.23
462.24
905.10
908.68
1,096.37
357.85
548.27
1,222.36
743.66
876.52
891.19

(RM)

(RM)

12.47%
Period from
1st May 2006

444.00
504.00
564.00

19.80
23.20
0.00

55.37
62.85
70.33

519.17
590.05
634.33

1,262.00
2,402.00
2,372.00
2,906.00
968.00
1,468.00
3,302.00
1,940.00
2,318.00
2,348.00

59.80
194.80
240.00
240.00
56.40
103.40
197.80
197.80
197.80
211.00

157.37
299.53
295.79
362.38
120.71
183.06
411.76
241.92
289.05
292.80

1,479.17
2,896.33
2,907.79
3,508.38
1,145.11
1,754.46
3,911.56
2,379.72
2,804.85
2,851.80

20 & 40

Note: FAF - Fuel Adjusment Factor


*The hauliers rate mentioned is only average indicative rate obtained in 2009 before the implementation of the anti-competition
act. Hauliers tariff is currently liberalized and is on willing buyer willing seller basis.
Sources: Association of Malaysia Hauliers

Ocean Freight Rates


Rates quoted are subject to:

THL/THD/DOC and EDI


BAF/ CAF/ WAR RISK / PEAK SEASON surcharges
Changes based on market condition.
20-ft container

40-ft container

US$

US$

AUSTRALIA (Main Ports)

450

900

CHINA (Shanghai)

100

200

1,625

3,400

INDIA (Navasheva)

600

1,200

JAPAN (Main Ports)

400

800

KOREA (Pusan)

400

800

2,000

4,100

NEW ZEALAND

950

1,900

SOUTH AFRICA

1,300

2,500

From Port Klang to:

EUROPE (Main Ports)

WEST MEDITERRANEAN (Main Ports)

23

Costs of Doing Business in Malaysia

23

Transportation Costs

Courier Service Rates


Various Malaysian and international companies provide courier services in Malaysia.

Destination
Country

Merchandise
First 500 gm

Next 500 gm

First 500 gm

RM

US$

RM

US$

RM

US$

RM

US$

60
70
47
70
65

19
22
15
22
20

15
20
12
20
20

5
6
4
6
6

75
100
64
100
100

23
31
20
31
31

14
19
15
15
20

4
6
5
5
6

Australia
Germany
Japan
UK
USA

Max.
Weight
Limit (kg)

Next 500 gm

20
23
30
20
No Limit

Cots Des Transports

Air Cargo Rates


From Kuala Lumpur to :
Destination
Country
AUSTRALIA
Perth

Sydney

GERMANY
Cologne/
Frankfurt
Hamburg/
Stuttgart
JAPAN
Osaka/Tokyo

KOREA
Seoul

Minimum
SCR*
Item No. Weight(kg)

Rates/kg

RM

US$

Minimum
Normal
45
250
500

113.00
13.60
10.20
8.28
7.66

35.31
4.25
3.19
2.59
2.39

Minimum
Normal
45
250
500

113.00
17.25
12.94
9.39
8.92

35.31
5.39
4.04
2.93
2.79

Minimum
Normal
45
200

150.00
28.47
21.35
10.76

46.88
8.90
6.67
3.36

Minimum
Normal
45

113.00
16.71
12.53

35.31
5.22
3.92

Minimum
Normal
45

113.00
18.73
14.05

35.31
5.85
4.39

Minimum
Normal
45
200

150.00
31.03
23.27
11.08

46.88
9.70
7.27
3.46

Destination
Country

Rates/kg

RM

US$

4314
4314
4314
4416
4416
4416

Minimum
Normal
45
100
200
300
400
500
300
500
1000
100
500
1000

165.00
26.29
20.29
19.90
18.28
16.35
16.13
15.08
13.85
13.34
12.75
13.51
12.93
11.39

51.56
8.22
6.34
6.22
5.71
5.11
5.04
4.71
4.33
4.17
3.98
4.22
4.04
3.56

4314
4314
4314
4416
4416
4416

Minimum
Normal
45
100
200
300
400
500
300
500
1000
100
500
1000

165.00
24.64
18.48
18.28
16.63
14.73
14.51
13.43
12.18
11.66
11.09
11.93
11.54
9.42

51.56
7.70
5.78
5.71
5.20
4.60
4.53
4.20
3.81
3.64
3.47
3.73
3.61
2.94

USA
New York

West Coast

UK
London

Minimum
SCR*
Item No. Weight(kg)

*SCR = Specified Cargo Rates

Item No. 4314 -Electronic components (fabricated for electronic computers, auxiliary machines)
Item No. 4416 -Automobile radios, dictation machines, hearing aids, records, recording tape,
recording wire, radios, televisions, sound recording sets, electric appliances,
lighting fixtures, enamelled wire, insulated wire, telephone apparatus, telegraph
apparatus, teletype apparatus, electronic tubes, semi-conductors.
Source : Quality Standards & Tariffs, Mas Kargo www.maskargo.com

Transportation Costs

24

24

Rented Accommodation (Furnished)

Prime Urban Residential


Area in Kuala Lumpur
(per Month)

RM

Houses
Bungalow
Double Semi-detached
Terrace
Apartments / Condominiums
1-bedroom
2-bedroom
3-bedroom

6,500 - 30,000
9,000 - 22,000
1,500 - 9,000

781 - 3,438

Single / Double
RM*

US$*

Kuala Lumpur
5-Star Hotel
4-Star Hotel
3-Star Hotel

900
500
250

281
156
78

Penang
5-Star Hotel
4-Star Hotel
3-Star Hotel

800
600
400

250
188
125

Langkawi
6-Star Hotel
5-Star Hotel
4-Star Hotel

2,000
800
500

625
250
156

Costs of Doing Business in Malaysia

The Costs of Doing Business in Malaysia

469 - 781

2,500 - 11,000

Average published room rates in :

25
25

469 - 2,813

1,031 - 1,563

Hotel Rates

Source: Malaysian Association of Hotels - www.hotels.org.my

2,031 - 9,375
2,813 - 6,875

1,500 - 2,500
3,300 - 5,000

Sources: Malaysian International Chamber of Commerce & Industry (MICCI)

*Inclusive of 10% service charge and 5% government tax.

US$

Golf Club Membership

Course: 9, 18, 27, 36 holes


RM

US$

Corporate Membership
(one nominee)

2,500 - 250,000

781 - 78,125

Monthly Subscription*

80 - 223

25 - 70

47.70 - 350
79.50 - 495

14.90 - 109
25 - 155

Club Fees

Green Fees
- Weekdays
- Weekends

* Excluding 6% government tax


Source: Malaysian International Chamber of Commerce & Industry (MICCI)

International School Fees

There are more than 40 international schools registered


with the Ministry of Education, Malaysia. These schools are
located in the federal territories of Kuala Lumpur and
Labuan, and the states of Johor (Johor Bahru), Kelantan
(Kota Bharu), Melaka (Malacca), Negeri Sembilan (Mantin),
Pahang (Kuantan), Penang (Island), Perak (Ipoh), Sabah
(Kota Kinabalu) and Sarawak (Kuching).
The fees shown below are from a cross-section of the
schools and are calculated for a whole year.
The International School of Kuala Lumpur (American Curriculum)
Registration Fee
Application
Membership admission
Annual society subscription
Prep. Reception: Prep. Junior
Prep. Senior: Grade 1-12
Re-enrolment
Land & Building Fund
ESL support - elementary & mid
ESL support - high

RM
900
50
20
2,780
31,590
6,520
21,100
9,960
10,970

US$
281
16
6
869
9,872
2,038
6,594
3,113
3,428

Tuition Fee per annum


Prep. Reception
Prep. Junior
Prep. Senior to Grade 5
Grade 6 - 8
Grade 9 - 12

Garden International School, Kuala Lumpur (British Curriculum)


Registration Fee
Application Fee
Nursery & Reception
(entering year 1)
Re-entry
Registration fee

RM
1,300
20,000

US$
406
6,250

2,000
10,000

625
3,125

Tuition Fee per annum


Nursery
Reception
Year 1 & 2
Year 3 & 4
Year 5 & 6
Year 7, 8, 9
Year 10 & 11
Year 12 & 13
EAL Year 1 & 2
EAL Year 3 & 6
EAL Year 7, 8, 9
Technology Fee

RM
38,500
51,800
61,560
70,350
77,900

US$
12,031
16,188
19,238
21,984
24,344

RM
US$
10,706
34,260
11,958
38,265
16,988
54,360
18,891
60,450
16,722
53,510
21,722
69,510
23,283
74,505
23,625
75,600
13,591
43,490
22,669
72,540
18,378
58,810
750 - 1200 234 - 375
26

Living in Malaysia

26

Australian International School, Kuala Lumpur


Registration Fee
Application Fee
Admission Fee
Building levy per year
Year book cost per family
ESL Fee
Tech Fee (Kindergarden Year 11)
Tech Fee (Year 11)

RM
1,000
20,000
1,000
110
3,000
750
999

US$
313
6,250
313
34.38
938
234
312

Tuition Fee per annum


preparation 3 days a week
preparation 5 days a week
Kindergarden
Grade 1
Grade 2
Grade 3
Grade 4
Grade 5
Grade 6
Grade 7
Grade 8
Grade 9
Grade 10
Grade 11
Grade 12 (paid over 3 terms)

RM
15,774
26,240
30,732
32,128
33,228
35,596
37,264
39,848
41,916
45,584
47,648
52,132
53,968
57,792
57,792

US$
4,929
8,200
9,604
10,040
10,384
11,124
11,645
12,453
13,099
14,245
14,890
16,291
16,865
18,060
18,060

RM
17,400
31,200
37,200

US$
5,438
9,750
11,625

RM
9,960
11,400

US$
3,113
3,563

RM

US$

13,620
17,620

4,256
5,506

7,620
11,620

2,381
3,631

15,820
19,820

4,944
6,194

9,820
13,820

3,069
4,319

18,020
22,020

5,631
6,881

12,020
16,020

3,756
5,006

Deutsche Schule, Kuala Lumpur (German Curriculum)


Registration Fee
Membership Fee
Kindergarden
Class 1 - 12
Loan Certificate (per family)
Deposit Fee
(refundable)
Kindergarden
Class 1 - 10
Class 11 - 12

RM
300
4,500
6,000
10,000

US$
94
1,406
1,875
3,125

4,350
7,800
9,300

1,359
2,438
2,906

Tuition Fee per annum


Kindergarden
Class 1 - 10
Class 11 & 12
Note: The costs of school
books will vary between RM
500 (US$156) - RM 1,500
(US$469) per year

The Japanese School, Johor (Japan Curriculum)


Registration Fee
Entrance Fee
Primary 1 - 6
Secondary 1 - 3
Facilities Fee
New Entry
Monthly Fee

RM

US$

2,000
2,000

625
625

2,900
50

906
16

Tuition Fee per annum


Primary 1 - 6
Secondary 1 - 3

Chinese Taipei School, Kuala Lumpur (Taiwan Curriculum)


Registration Fee
Entrance Fee
Building Fund
Parent Association Fee

RM
2,000
1,000
180

US$
625
313
56.25

Tuition Fee per annum


Primary School
New Student (Taiwan)
New Student (Other
Countries)
Old Student (Taiwan)
Old Student (Other
Countries)
Junior High School
New Student (Taiwan)
New Student (Other
Countries)
Old Student (Taiwan)
Old Student (Other
Countries)
Senior High School
New Student (Taiwan)
New Student (Other
Countries)
Old Student (Taiwan)
Old Student (Other
Countries)

Source: Malaysian International Chambers of Commerce & Industry (MICCI) - www.micci.com


27

27

The Costs of Doing Business in Malaysia

Costs of Doing Business in Malaysia

Health Care
Average Consultation Fees charged by General Practitioners
(a) First visit / Initial Consultation
Initial

Item
Consultation only
Consultation with examination
Consultation with examination
and treatment plan

RM

US$

35.00 - 125.00

10.94 - 39.10

Consultation after stipulated hours

Up to 50% above the usual rate


Up to 100% above the usual rate

House call or home visit

(b) Clinic without pharmaceutical services


Initial

Item
Consultation only
Consultation with examination
Consultation with examination
and treatment plan

RM

US$

35.00 - 145.00

10.94 - 45.31

Consultation after stipulated hours

Up to 50% above the usual rate


Up to 100% above the usual rate

House call or home visit

Average Consultation Fees charged by Physicians, Paediatricians and Psychiatrists (Specialist Fee)
Initial

Item
Consultation only
Consultation with examination
Consultation with examination
and treatment plan

RM

Follow-up

US$

RM

US$

80.00 - 235.00 25.00 - 73.44 40.00 - 105.00 12.50 - 32.81

Consultation after stipulated hours

Up to 50% above the usual rate


Up to 100% above the usual rate

House call or home visit


Source: Malaysian Medical Association - www.mma.org.my

Average Hospital Ward Charges


Category of Ward
Single Bedded
2 - Bedded
4 - Bedded

Per night

RM*
230 - 280
150 - 168
95 - 118

US$*
71.88 - 87.50
46.88 - 52.50
29.68 - 36.88

* Room rates are subject to 5% Government Tax.


Source: Malaysian International Chambers of Commerce & Industry (MICCI) - www.micci.com

Living in Malaysia

28

Domestic Help
Per Month
Servant (foreign maid, full-time)
Driver (basic)

RM
From 650

US$
203

1,100

344

Public Transport
RM

US$

Taxi Fares
On Meter (by kilometre)
- For the first 1 km
- For every subsequent 115m

3.00
0.10

0.94
0.03

Radiophone Charges
- For every taxi call
- All luggage placed in the boot

2.00
free

0.63
free

RapidKL City Bus


Zone 1, 2, 3 & 4

1.00 - 2.50

0.31 - 0.78

Klang Valley Intergrated Rail Transit


(Services available only in Kuala Lumpur / Selangor
Kelana Jaya Line
Ampang Line and Sri Petaling Line
KLIA Express (Standard Single Trip)
KL Monorail

0.70 - 5.10
0.70 - 5.10
35.00
0.70 - 5.10

0.22 - 1.60
0.22 - 1.60
11.00
0.22 - 1.60

Bus & Rail Fares

Source : i) Land Public Transport Commission (SPAD) - www.spad.gov.my


ii) Syarikat Prasarana Negara Berhad (RapidKL) - www.prasarana.com.my
iii) KLIA Express - www.kliaexpress.com

Average Domestic Airfares


Selected Destinations from Kuala Lumpur

Location
Penang
Langkawi
Johor Bahru
Kuantan
Terengganu
Kuching
Kota Kinabalu

Business Class

Economy

RM
1,036
1,036
1,036
711
674
1,264

US$
323.75
323.75
323.75
237.00
210.63
395.00

RM
454
637
354
391
466
596

US$
141.88
199.06
110.63
122.19
145.63
186.25

1,349

421.56

709

221.56

Source: Malaysia Airlines System (MAS) - www.malaysiaairlines.com

29

Costs of Doing Business in Malaysia

Living in Malaysia

28

Eating Out in Malaysia


Price quoted are for the city of Kuala Lumpur and would generally be lower for other
locations in Malaysia.
A lunch at a food court
A lunch at a restaurant in a 5-star hotel
Burger King (Whopper) ala carte
KFC (Snack plate)
Pizza (12-inch)
Sushi set meals

RM
8 - 10
60 - 100
10.95
11.90
34.80 - 40.30
18.90 - 21.90

US$
2.50 - 3.13
18.75 - 31.25
3.42
3.72
10.90 - 12.60
5.91 - 6.84

Shopping in Kuala Lumpur


Kuala Lumpur is ranked as the best shopping city in Southeast Asia by Globe Shopper Index,
cementing the capital citys position as a shopping paradise. It combined low prices with a good
range of products in a large number of stores.
Produit
A pair of New Balance shoes
100 ml of Bvlgari EDT for men
50 ml of Calvin Klien EDT for women
Nikon D3100
Samsung Galaxy S 5
Apple iPad Mini WiFi & Cellular

RM
173 - 469
190 - 240
160 - 230
2,198
2,149 - 2,399
1,279 - 2,679

US$
54 - 147
59 - 75
50 - 72
687
672 - 750
400 - 837

RM
2.10
12.00
10.84
2.17
2.97

US$
0.66
3.75
3.39
0.68
0.93

Prices of Selected Consumer Items


Prices in supermarket
A can of Coke
A pack of cigarettes (premium 20s)
A can of beer (320 ml)
A bottle of mineral water (1.5 litre)
A loaf of Fresh White bread (500g)

Non-dutiable Goods
The following are some of the free duty goods available in
Malaysia :
fountain pens, books, perfume, cosmetics, portable radios,
watches, cameras, video cameras, calculators, computers,
fishing equipment, golf clubs, tennis and badminton
racquets, medical equipment, manicure preparations, e.g. nail
polishers & varnishes, varnish removers, leather goods, e.g.
shoes, handbags, wallets, purses, suitcases, travelling bags,
briefcases.
Source: Royal Malaysian Customs - www.customs.gov.my

The Costs of Doing


in Malaysia
LivingBusiness
in Malaysia

3029

Useful Addresses
Relevant Organisations
Companies Commission of Malaysia (SSM)
Menara SSM@Sentral
No. 7, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50623 Kuala Lumpur, Malaysia
Tel : (603) 2299 4400
Hotline : (603) 2299 5500
Fax: (603) 2299 4411
E-mail: enquiry@ssm.com.my
Website: www.ssm.org.my

Employees Provident Fund (EPF)


Headquarters
Bangunan KWSP, Jalan Raja Laut
50350 Kuala Lumpur, Malaysia
Tel : (603) 8922 6000
Fax: (603) 8922 6222
E-mail: enquiry@epf.gov.my
Website: www.kwsp.gov.my

Federation of Malaysian Manufacturers


Wisma FMM
3, Persiaran Dagang
PJU 9, Bandar Sri Damansara
52200 Kuala Lumpur, Malaysia
Tel : (603) 6286 7200
Fax: (603) 6274 1266 / 7288
E-mail: webmaster@fmm.org.my
Website: www.fmm.org.my

Immigration Department of Malaysia


(Ministry of Home Affairs)
Immigration Headquaters
Level 1-7 (Podium)
No. 15, Persiaran Perdana, Precint 2
Federal Government Administrative Centre
62550 Putrajaya, Malaysia
Tel : (603) 8880 1271
Fax: (603) 8880 1276
E-mail: pro@imi.gov.my
Website: www.imi.gov.my

Indah Water Konsortium Sdn. Bhd.


No. 44, Jalan Dungun
Damansara Heights
50490 Kuala Lumpur, Malaysia
Tel : (603) 2780 1100
Fax: (603) 2780 1101
e-mail: comms@iwk.com.my
Website: www.iwk.com.my

Inland Revenue Board


Level 15, Block 9
Government Office Complex
Jalan Duta, P. O. Box 11833
50758 Kuala Lumpur, Malaysia
Tel : (603) 6209 1000
Fax: (603) 6201 3372
E-mail: lhdn@hasil.gov.my
Website: www.hasil.gov.my

31

Kualiti Khidmat Alam Sdn. Bhd.


15th Floor, Menara 2
Faber Towers, Taman Desa
Jalan Kelang Lama
58100 Kuala Lumpur, Malaysia
Tel : (603) 7966 4000
Fax: (603) 7966 4147
E-mail: csd@kualitialam.uem.net
Website: www.kualitialam.com

Royal Malaysian Customs


Ministry of Finance Complex
No. 3, Persiaran Perdana, Precint 2
Federal Government Administration Centre
62596 Putrajaya, Malaysia
Tel : (603) 7806 7200
Fax: (603) 7806 7599
E-mail: kastam@customs.gov.my
Website: www.customs.gov.my

Malaysian Employers Federation (MEF)


3A06 - 3A07, Block A
Pusat Dagangan Phileo Damansara II
No. 15, Jalan 16/11, Off Jalan Damansara
46350 Petaling Jaya, Selangor, Malaysia
Tel : (603) 7955 7778
Fax: (603) 7956 6353 / 7955 6808 / 9008
E-mail: mef-hq@mef.org.my
Website: www.mef.org.my

Sabah Electricity Sdn. Bhd.


Wisma SESB
Jalan Tunku Abdul Rahman
88673 Kota Kinabalu
Sabah, Malaysia
Tel : (6088) 282 699
Fax: (6088) 223 320
E-mail: webmaster@sesb.com.my
Website: www.sesb.com.my

Malaysian International Chamber


of Commerce and Industry (MICCI)
C-8-8, Block C, Plaza Mont' Kiara
2, Jalan Kiara, Mont' Kiara
50480 Kuala Lumpur, Malaysia
Tel : (603) 6201 7708
Fax: (603) 6201 7705
E-mail: micci@micci.com
Website: www.micci.com

Social Security Organisation (SOCSO)


Headquarters
Menara PERKESO
281, Jalan Ampang
50538 Kuala Lumpur, Malaysia
Tel : (603) 4264 5000 / 5755
Fax: (603) 4256 7798
E-mail: perkeso@perkeso.gov.my
Website: www.perkeso.gov.my

MIMOS Berhad
Technology Park Malaysia
57000 Kuala Lumpur, Malaysia
Tel : (603) 8995 5000 / 5150
Fax: (603) 8996 2755
E-mail: info@mimos.my
Website: www.mimos.my

Ministry of Energy, Green Technology and


Water
Block E4/5, Parcel E
Federal Government Administration Centre
62668 Putrajaya, Malaysia
Tel : (603) 8000 8000
Fax: (603) 8889 3712
E-mail: webmaster@kettha.gov.my
Website: www.kettha.gov.my

MASkargo
Malaysia Airlines Cargo Sdn. Bhd.
1M, Zone C, Advanced Cargo Centre
KLIA Free Commercial Zone
Southern Support Zone
Kuala Lumpur International Airport
64000 Sepang
Selangor, Malaysia
Tel : (603) 8777 1762
Fax: (603) 8783 3078 / 3031
E-mail: faizal.murad@malaysiaairlines.com
Website: www.maskargo.com

Costs of Doing Business in Malaysia

Syarikat SESCO Berhad


Sarawak Energy Berhad
Menara Sarawak Energy
No. 1, The Isthmus
93050 Kuching
Sarawak, Malaysia
Tel : (6082) 388 388
Fax: (6082) 341 063
E-mail: corpcomm@sarawakenergy.com.my
Website: www.sarawakenergy.com.my

Telekom Malaysia Berhad


Level 51, Menara Telekom (North Wing)
Jalan Pantai Baru
50672 Kuala Lumpur, Malaysia
Tel : (603) 2240 1211 / 1221 / 1225
Fax: (603) 2283 2415 / 2284 8039
E-mail: feedback@tm.com.my
Website: www.tm.com.my

Tenaga Nasional Berhad


129, Jalan Bangsar
59200 Kuala Lumpur, Malaysia
Tel : (603) 2296 5566
Fax: (603) 2283 3866
E-mail: webadmin@tnb.com.my
Website: www.tnb.com.my

Useful Addresses

30

MIDA State Offices


JOHOR
Malaysian Investment Development Authority
Lot 13.05, 13th Floor
Menara Tabung Haji
Jalan Air Molek
80000 Johor Bahru
Johor Darul Tazim
Malaysia
Tel : (607) 224 2550 / 5500
Fax: (607) 224 2360
E-mail: johor@mida.gov.my
KEDAH & PERLIS
Malaysian Investment Development Authority
Level 4, East Wing
No. 88, Menara Bina Darulaman Berhad
Lebuhraya Darulaman
05100 Alor Setar
Kedah Darul Aman
Malaysia
Tel : (604) 731 3978
Fax: (604) 731 2439
E-mail: kedah@mida.gov.my

PULAU PINANG
Malaysian Investment Development Authority
Unit 4.03, 4th Floor
Menara Boustead Penang
39, Jalan Sultan Ahmad Shah
10050 Pulau Pinang
Malaysia
Tel : (604) 228 0575
Fax: (604) 228 0327
E-mail: penang@mida.gov.my

KELANTAN
Malaysian Investment Development Authority
Level 5-C
Menara Pejabat Kelantan Trade Centre
Jalan Bayam
15000 Kota Bharu
Kelantan Darul Naim
Malaysia
Tel : (609) 748 3151
Fax: (609) 744 7294
E-mail: kelantan@mida.gov.my

SABAH
Malaysian Investment Development Authority
Lot D9.4 & D9.5, 9th Floor
Block D, Bangunan KWSP
Karamunsing
88100 Kota Kinabalu
Sabah
Malaysia
Tel : (6088) 211 411 / 230 411
Fax: (6088) 211 412
E-mail: sabah@mida.gov.my

MELAKA
Malaysian Investment Development Authority
Level 3, Menara MITC
Kompleks MITC
Jalan Konvensyen
75450 Ayer Keroh
Melaka
Malaysia
Tel : (606) 232 2877
Fax: (606) 232 2875
E-mail: melaka@mida.gov.my

SARAWAK
Malaysian Investment Development Authority
Room 404, 4th Floor
Bangunan Bank Negara
No. 147, Jalan Satok
P.O. Box 716
93714 Kuching
Sarawak
Malaysia
Tel : (6082) 254 251 / 237 484
Fax: (6082) 252 375
E-mail: sarawak@mida.gov.my

NEGERI SEMBILAN
Malaysian Investment Development Authority
Suite 13.01 & 13.02
13th Floor
Menara MAA
70200 Seremban
Negeri Sembilan
Malaysia
Tel : (606) 762 7921
Fax: (606) 762 7879
E-mail: nsembilan@mida.gov.my
PAHANG
Malaysian Investment Development Authority
Suite 3, 11th Floor
Kompleks Teruntum
P.O. Box 178
25720 Kuantan
Pahang Darul Makmur
Malaysia
Tel : (606) 513 7334
Fax: (606) 513 7333
E-mail: pahang@mida.gov.my

31

PERAK
Malaysian Investment Development Authority
Level 4, Perak Techno Trade Centre (PTTC)
Bandar Meru Raya
Off Jalan Jelapang
P.O. Box 210
30720 Ipoh
Perak Darul Ridzuan
Malaysia
Tel : (605) 526 9962 / 9961
Fax: (605) 527 9960
E-mail: perak@mida.gov.my

Useful Addresses

SELANGOR
Malaysian Investment Development Authority
Lot 22.2.1, Level 22
Wisma MBSA
Persiaran Perbandaran
40000 Shah Alam
Selangor Darul Ehsan
Malaysia
Tel : (603) 5518 4260
Fax: (603) 5513 5392
E-mail: selangor@mida.gov.my
TERENGGANU
Malaysian Investment Development Authority
Level 5
Menara Yayasan Islam Terengganu
Jalan Sultan Omar
20300 Kuala Terengganu
Terengganu
Malaysia
Tel : (609) 622 7200
Fax: (609) 623 2260
E-mail: terengganu@mida.gov.my

Useful Address

32

MIDAs Worldwide Network


Headquarters

MALAYSIAN INVESTMENT DEVELOPMEMNT AUTHORITY

Malaysian
MALAYSIAN Investment
INVESTMENT Development
DEVELOPMENT Authority
MIDA Sentral No. 5, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur, Malaysia
: (603) 2267 3633
Tel
: 603) 2274 7970
Fax
: investmalaysia@mida.gov.my
Email
Website : www.mida.gov.my

ASIA PACIFIC
AUSTRALIA
Consul (Investment)
Consulate of Malaysia
Level 6, 16 Spring Street
Sydney N.S.W. 2000

Australia

Tel : (6102) 9251 1933


Fax : (6102) 9251 4333
E-mail: midasyd@bigpond.net.au

CHINA

Guangzhou
Director
Malaysian Investment Development Authority

Unit 1804B-05

CITIX Plaza Office Tower


233 Tianhe Be Road Guangzhou

510610, China

Tel : (8620) 8752 0739


Fax : (8620) 8752 0753
E-mail: midagz@mida.org.cn

Shanghai
Consul (Investment)
Consulate General of Malaysia
Units 807-809, Level 8
Shanghai Kerry Centre
No. 1515, Nanjing Road (West)

Shanghai, 200040

Peoples Republic of China


Tel : (8621) 6289 4547 / 5298 6335
Fax : (8621) 6279 4009
E-mail: midash@mida.org.cn

INDIA

Consul Investment
Consulate General of Malaysia
(Investment Section)
81 & 87, 8th Floor
3rd North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (E)
Mumbai 400051, India
Tel : (9122) 2659 1155 / 1156
Fax : (9122) 2659 1154
E-mail: midamumbai@mida.ind.in

JAPAN

Osaka
Director
Malaysian Investment Development Authority
Mainichi Intecio 18F
3-4-5 Umeda, Kita-ku
Osaka 530-0001, Japan
Tel : (816) 6451 6661
Fax : (816) 6451 6626
E-mail: midaosaka@mida.or.jp

33

Costs of Doing Business in Malaysia

Tokyo
Director
Malaysian Investment Development Authority
32F, Shiroyama Trust Tower
4-3-1, Toranomon, Minato-ku
Tokyo 105-6032, Japan
Tel : (813) 5777 8808
Fax : (813) 5777 8809
E-mail: midatokyo@midajapan.or.jp
Website: www.midajapan.or.jp

REPUBLIC OF KOREA
Counsellor (Investment)
Embassy of Malaysia
(Investment Section)
17th Floor, SC First Bank Building 100
Gongpyung - dong, Jongru - gu
Seoul 110-702, Republic of Korea
Tel : (822) 733 6130 / 6131
Fax : (822) 733 6132
E-mail: midasel@chollian.net

SINGAPORE

Director
Malaysian Investment Development Authority
No. 7, Temasek Boulevard
26-01, Suntec Tower One
Singapore 038987
Tel : (65) 6835 9326 / 9580 / 7069
Fax : (65) 6835 7926
E-mail: mida@midasing.sg

TAIWAN
Director (Investment)
Malaysian Friendship & Trade Centre
Malaysian Investment Development Authority
12th Floor, Suite A, Hung Kuo Building
No. 167, Tun Hua North Road
Taipei, 105, Taiwan
Tel : (8862) 2718 6094 / 886 / 2713 5020
Fax : (8862) 2514 7581
E-mail: midatpe@ms18.hinet.net

UNITED ARAB EMIRATES

Consul Investment
Consulate General of Malaysia
(Investment Section)
Unit 2204-2206, 22nd Floor, Tower A
Business Central Tower, Dubai Media City
P.O. Box 4598
Dubai
United Arab Emirates
Tel : (9714) 4343 2632
Fax : (9714) 4343 698
E-mail: mida_dxb@eim.ae

Useful Addresses

32

EUROPE
FRANCE
Director
Malaysian Investment Development Authority
42 Avenue Kleber
75116 Paris
France
Tel : (331) 4727 3689 / 6696
Fax : (331) 4755 6375
E-mail: mida.paris@wanadoo.fr

GERMANY
Frankfurt

Consul Investment
Consulate General of Malaysia
(Investment Section)
17th Floor, Frankfurt Kastor
Platz der Einheit 1
60327 Frankfurt am Main
Germany
Tel : (4969) 7680 7080
Fax : (4969) 7680 708-20

Munich
Director
Malaysian Investment Development Authority
6th Floor, Brkleinhaus
Brkleinstrasse 10
80538 Munich
Germany
Tel : (4989) 2030 0430
Fax : (4989) 2030 04315
E-mail: midamunich@aol.de

ITALY
Consul (Investment)
Consulate of Malaysia (Investment Section)
5th Floor, Piazza Missori 3
20123 Milan (MI)
Italy
Tel : (3902) 3046 521
Fax : (3902) 3046 5242
E-mail: midamln@tin.it

SWEDEN
Economic Counsellor
Embassy of Malaysia
Karlavaegen 37
P.O. Box 26053
S-10041 Stockholm
Sweden
Tel : (468) 791 7942
Fax : (468) 791 8761
E-mail: mida@malemb.se

UNITED KINGDOM
Director
Malaysian Investment Development Authority
17, Curzon Street
London W1J 5HR
United Kingdom
Tel : (4420) 7493 0616
Fax : (4420) 7493 8804
E-mail: midalon@btconnect.com

E-mail: mida.frankfurt@t-online.de

UNITED STATES OF AMERICA (USA)


BOSTON

LOS ANGELES

Director
Malaysian Investment Development Authority
One International Place, Floor 8
Boston, MA 02110
United States of America
Tel : (1617) 338 1128 / 1129
Fax : (1617) 338 6667
E-mail: midaboston@aol.com

Consul (Investment)
Consulate General of Malaysia
(Investment Section)
Malaysian Investment Development Authority
550, South Hope Street , Suite 400
Los Angeles, California 90071
United States of America
Tel : (1213) 955 9183
Fax : (1213) 955 9878
E-mail: mida@midala.org

CHICAGO
Director
Malaysian Investment Development Authority
John Hancock Center, Suite 1515
875 North Michigan Avenue
Chicago, IL 60611
United States of America
Tel : (1312) 787 4532
Fax : (1312) 787 4769
E-mail: mida@midachicago.org

HOUSTON
Director
Malaysian Investment Development Authority
6th Floor, Suite 630
Lakes on Post Oak
3050 Post Oak Boulevard
Houston, TX 77056
United States of America
Tel : (1713) 979 5170
Fax : (1713) 979 5177 / 78
E-mail: mida@midahouston.org

33

Usefull Adresses

NEW YORK
Consul (Investment)
Consulate General of Malaysia
(Investment Section)
313 East, 43rd Street
New York, NY 10017
United States of America
Tel : (1212) 687 2491
Fax : (1212) 490 8450
E-mail: mida@midany.org

SAN JOSE
Director
Malaysian Investment Development Authority
226 Airport Parkway, Suite 480
San Jose, California 95110
United States of America
Tel : (1408) 392 0617 / 8
Fax : (1408) 392 0619
E-mail: midasanjose@aol.com

MIDAs Worldwide Network

34

MIDA Sentral, No. 5, Jalan Stesen Sentral 5

Webseite

35

Costs of Doing Business in Malaysia