FACILITY MANAGER

STANDARD OPERATING PROCEDURE

Fort Carson
Directorate of Public Works
1626 Evans Street, Building 1219
Fort Carson, CO 80913-4362
30 January 2014

FACILITY MANAGER SOP

CONTENTS

1.Introduction...........................................................................................................................................................4
2.FacilityManagerSelection.....................................................................................................................................4
3.FacilityManagerDutiesandResponsibilities.........................................................................................................5
4.ServiceOrders.......................................................................................................................................................7
5.WorkRequests......................................................................................................................................................8
6.SelfhelpProgram..................................................................................................................................................9
7.FacilityMangersandNetZeroEnergy,WaterandWaste..................................................................................11
8.DPWProgramsandServicesInformation...........................................................................................................14
AcronymsandDefinitions........................................................................................................................................17
AppendixA:References...........................................................................................................................................19
AppendixB:FortCarsonFacilityManagementResponsibilitiesMatrix..................................................................20
AppendixC:WorkRequestForm.............................................................................................................................22
AppendixD:WorkRequestProcess.........................................................................................................................23
AppendixE:FacilityMaintenanceChecklist............................................................................................................24
AppendixF:FacilityEnergyConservationChecklist.................................................................................................26
AppendixG:FacilityManagementClass..................................................................................................................28
AppendixH:FacilityAssignmentsandTerminations...............................................................................................29

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FACILITY MANAGER SOP

1.INTRODUCTION
a. REFERENCES:

(1) ArmyRegulation4201,ArmyFacilitiesManagement,24August2012.
(2) FortCarsonRegulation2001,EnvironmentalProtectionandEnhancement,1 February 2013.
(3) DepartmentofDefense(DoD)i4715.4,PollutionPrevention,18June1996.
(4) ExecutiveOrder13423StrengtheningFederalEnvironmental,EnergyandTransportationManagement,24
January2007.
(5) ExecutiveOrder13514FederalLeadershipinEnvironmental,EnergyandEconomicPerformance,05October
2009.
(6) ArmyRegulation7355,PoliciesandProceduresforPropertyAccountability,28February2005
(7) CommandEnergyEfficiencyPolicies
(8) FacilityEnergyConservationChecklist,FCFORM221E,December2013
(9) DepartmentoftheArmy(DA)BuildingEnergyMonitorsHandbook,25January2011

b. PURPOSE:ThisSOPisdesignedasasupporttooltoassistFMsintheperformanceoftheirduties.TheFMservesas
thesinglepointofcontact(POC)fortheirchainofcommandinfulfillingallfacilitymanagementrequirements.
Units,directoratesandactivitieshaveownershipresponsibilityforthebuildingstheyoccupy.TheSOPalsooutlines
theDPWsrolesinfacilitymanagementsupport,therebyprovidingFMswithanunderstandingofhowtomeettheir
facilityneedsandwhatresourcestheDPWhasavailabletoassisttheFMProgram.

c. APPLICABILITY:ThisSOPisapplicabletoallunits,directoratesandactivitiesassignedto,attachedtoorunderthe
operationalcontrolofFortCarson,Colorado.Allreferencesto"DPW"representtheFortCarsonDirectorateof
PublicWorks.

d. INTENTION:TheFMProgramisintendedtoprovideasinglePOConbehalfofanorganization.TheFacility
ManagementClasstrainingofferedbyDPWequipsauthorizedFMrepresentativeswithclearproceduresregarding
facilitiesmaintenanceandresponsibilitiesforsupportingNetZeroenergy,waterandwasteinfacilities.

e. GENERAL:TheSOPoutlinestheminimumrequirementsandprocedurestofunctionastheFMofaunit,organization
oractivityonFortCarson.AppendixB,FortCarsonFacilityManagementResponsibilitiesMatrix,providesanoutline
ofwhatresponsibilitiesfallundertheFM,theunit/activityandtheDPW.

2.FACILITYMANAGERSELECTION

a. Eachcommander/directororseniorleaderwillassignaprimaryandalternateFMforeachfacilitytoensurefacility
managementdutiesarefulfilledandtopreventrepairrequestsdelaysshouldtheprimaryFMbeunavailable.For
militaryunits,abrigadeandseparatebattalionFMrepresentativewillbedesignatedattheheadquarterslevelto
assistfacilityFMs,ensuretheyattendtheDPWFacilityManagementClasstraining,provideworkrequestprocessing
supportandInstallationStatusReport(ISR)inspectionguidance.

(1) AllFMsmustmeetthefollowingcriteria:
i.
PrimaryFM
Mustbeassignedinaccordancewithadditionaldutyappointmentordersbytheunitcommanderor
director.
MustbeSSG(E6Promotable),orcivilianequivalent,andabove.
MustcompleteDPWFacilityManagementClasstrainingassignedthroughG3TroopSchools.

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FACILITY MANAGER SOP

ii.

AlternateFM
Shouldbedesignatedbythecommander.
MustcompleteDPWFacilityManagementClasstrainingassignedthroughG3TroopSchools.

b. AllFMsmustattendFacilityManagementClasstrainingprovidedmonthlybytheDPW.Forinformationabout
attendingthetraining,seeAppendixG.

c. Summaryofresponsibilities

(1) Facilityoperations

(2) Serviceorderandworkrequestprocessing

(3) SelfhelpProgram

(4) NetZeroenergy,waterandwastesupport

(5) PrimaryliaisonwiththeDPW

d. Multioccupantunitandcivilianfacilities:Infacilitiesinwhichmorethanoneunitresides,theFMwillbeassignedby
themajorityunit/tenant.

3.FACILITYMANAGERDUTIESANDRESPONSIBILITIES

a. Facilityinspections,maintenanceandrepairs

(1) InspectthefacilitiesandgroundswithintheirareasonaregularbasisandusetheFacilityMaintenance
Checklist(AppendixE)forconductinginspections.

(2) Ensurethattimelyrepairsaremadetopreventmajorrepairsbeingrequiredlater.

(3) SubmitrequestsforselfhelprepairsorprojectsuppliesthroughtheprocessoutlinedintheSelfhelp
Programsection.

(4) EnsurethatindividualsassignedtoassisttheFMareproperlytrained,supervisedandcapableofperforming
theworkinanefficient,safeandeconomicalmanner.

(5) Submitserviceordersformaintenanceorrepairbeyondthecapabilitiesoftheunitlevelpersonnel.These
itemswillbeperformedbytheDPWoperationsandmaintenance(O&M)contractor.

(6) Ensuresafeworkpracticesarefollowed.Reportallunsafeconditionsthatcannotbecorrectedattheunit
leveltotheDPW.

(7) Keepalogofallsubmittedserviceorderstoconfirmcompletionandidentifytrends.

(8) Ensurefacilityassignmentsandterminationsareprocessedcorrectly.Foranoverviewofthefacility
assignmentsandterminationsprocess,seeAppendixH.

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FACILITY MANAGER SOP

(9) Notifyfacilityoccupantsofpoorhousekeepingandensurecorrectiveactionisaccomplishedbyusingthe
FacilityMaintenanceChecklist,AppendixE.Brieffacilityusersontheircollectiveresponsibilityforcare,
custodyandprotectionoffacility.

(10) Ensurethatfacilityusersdonotalter,moveorremove:water,heating,lighting,ventilation,air
conditioning,plumbingfixturesorotherrealpropertyinstalledequipment.

(11) Ensureallimprovementsinandaroundfacilitiestoincludecontracts,digging,landscaping,selfhelp,
electrical,plumbing,airconditioning,etc.,arecoordinatedthroughtheDPW.Obtainanapprovedwork
request,DAForm4283(FacilitiesEngineeringWorkRequest),throughtheDPWBusinessOperationand
IntegrationDivision(BOID)WorkManagementBranchat5262900beforebuildings,structuresand
installedequipmentarealtered,remodeled,expandedorremoved.

(12) Notifyoccupantstheymustfollowinstructionsforpreventingdamageorlossinexcessoffairwearand
tear.Examplesofdamagenotconsideredfairwearandtearincludewinterfreezedamageandvandalism.
Damageorlossmayresultinfinancialliabilityinvestigationandassessmentofliabilityagainstindividuals
ororganizations.Theresponsibleofficermustinitiatetheappropriateactionpriortorepairsor
replacement.

b.

c.

d.

InstallationStatusReport(ISR).TheFMisresponsibleforprovidingfacilitydataforISRinspectionreportsto
theunit.

FMsproviderecordsoftheirfacilitymaintenanceinspectionsandcorrectiveactionstakenduringaunits
OrganizationalInspectionProgram.(SeeAppendixEfortheFacilityMaintenanceChecklist)

ProvideNetZeroenergy,waterandwastegoaloversightintheirassignedbuilding.TheFMsprimary
responsibilityistohelpFortCarsonachievetheobjectiveofanenergyefficientinstallationwithoutanadverse
impactonthemissionorqualityoflife.ThefollowingaresomeoftheFMenergymanagementresponsibilities:

(1) ResponsibleforoversightofthefacilitymeetingNetZeroenergy,waterandwasteobjectivesandeducating
buildingoccupantsonhowtheycansupportFortCarsonNetZerogoals.(SeetheFacilityManagersandNet
ZeroEnergy,WaterandWastesection.)

(2) Serveasthesinglepointofcontactforenergyconservationmattersfortheorganization.Communicate
facilityissueswiththeDPWandunitleadership.

(3) Conductenergyinspectionstwiceamonthinoccupiedbuildingsandmonthlyinunoccupiedbuildingsusing
theFacilityEnergyConservationChecklist,FCFORM221E,(SeeAppendixF).FMsmaintaintheirchecklists
foroneyeartokeepahistoryofthebuildingsenergyefficiencyandnotecorrectiveactions.

(4) Initiateandfollowuponcorrectiveactionstothefacilityandinitiateserviceordersbycalling5265345.

(5) EnsureorganizationiscomplyingwithapplicableFortCarsonEnergyEfficiencyandWaterPolicy
requirements.

(6) Ensurealloperationsinvolvingenergyandwaterusearereviewedandallreasonableconservation
measuresthatdonotaffectoperationsorqualityoflifearetaken.

(7) Ensuresubordinatechainofcommandleadershipistakingaproactiveapproachtoenergyconservation.

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FACILITY MANAGER SOP

ReportFMPOCinformationtotheDPWNetZerooutreachcoordinatorat5264320toupdatetheFortCarson
FMdatabase.

ServeastheDPWsPOCtoassistincoordinatingrequestedutilityoutagesaffectingthefacility.

e.

f.

4.SERVICEORDERS
a.

DPWO&Mserviceorders

(1) Serviceordersareusedformaintenanceandrepairofexistingrealpropertysuchasheating,ventilationand
airconditioning(HVAC),windows,plumbingandelectricalsystems,carpentryandgrounds.Serviceorders
areprocessedbytheDPWsO&Mcontractor.Serviceordersarecalledinto5265345.Theofficeisstaffed
24hoursaday,sevendaysaweek.

(2) Unitsmayselfperformserviceorderrepairsiftheyhavecompetentresourcesandskillstoperformthe
work.TheFMshalldetermineiftheunitiscapableofperformingcertainrepairs.

(3) ThemaintenanceandrepairofpersonalpropertyororganizationalpropertyisnotcoveredbyDPWandis
excludedfromtheO&Mcontract.Theunitsarefinanciallyresponsibleforschedulingandaccomplishingany
workonpersonalororganizationalproperty.

b. Serviceorderpriorities

(1) Priority1Emergency:Emergencyworktakespriorityoverallotherworkandrequiresimmediateaction.
Emergencyserviceordersareclassifiedassuchwhentheyconsistofcorrectingfailures/problemsthat
constituteanimmediatedangertolife,health,safety,securityorproperty.Examplesofemergencyservice
ordersinclude:overflowingdrains,brokenwaterorsteampipes,gasleaks,majorutilitiesservicefailures,
brokenelectricalcomponentsthatmaycausefireorshock,stoppeduptoilets(whenonlyoneisavailable
foruse),lockoutsandkeycardfailures.Thenormalresponsetimetoemergencyworkiswithinonehour,
dayornight,withcompletionoftheemergencywithin24hours.

(2) Priority2Urgent:Urgentworkisrequiredtocorrectanissuethatcouldbecomeanemergency,could
seriouslyaffectmoraleorhascommandemphasis.Examplesincludeheatingandhotwatersupplyoutages,
wholebuildingairconditioningsystemfailuresorfunctionalfailureofrangesandrefrigeratorsindining
facilities.TheO&Mcontractorstaffmakeseveryefforttorespondwithin24hoursandaccomplishall
urgentworkwithinsevenworkingdaysofreceivingtheorder.

(3) Priority3Routine:Routineserviceordersdonotmeetthecategoriesofemergencyorurgentandcovers
requiredwork,which,ifnotaccomplished,wouldcontinuetobeaninconvenienceorunsightlycondition.
Workinthiscategorywillnormallybeaccomplishedwithin30daysofbeingsubmitted.Somefactorsthat
affectserviceorderresponsetimeinclude:incompleteorincorrectinformationontheorder,moreurgent
priorities,weatherconditions,timeofday(nightsorweekends)andOccupationalSafetyandHealth
Administrationregulations.

c. Commonserviceorderrelatedissues
Thefollowingisalistofissues(andexplanations)theDPWhasencounteredinfacilities:
(1) Operationofheating/coolingsystems:SomebuildingsonFortCarsonhavetheirowninternalheatingand
coolingsystems,andothersareheatedand/orcooledbytheCentralHeatPlantfacility.Controlsoperate

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FACILITY MANAGER SOP

verydifferentlydependingonthebuilding.Tofindoutwhattypeofsystemisinplaceinabuilding,theFM
cancall5265345.

(2) Programmingthermostats:Mostthermostatscancontrolthetemperatureintheimmediatespace,butmay
belimitedtoonlyafewdegreeschange.Somethermostatstransmitandarecontrolledbythecontractors
EnergyManagementControlSystem(EMCS)TeamandsomerelaydirectlytotheHVACequipmentandare
onlymonitoredbyEMCS.Whenthermostatsdonotappeartoberesponsive,callinaserviceorderand
havetheEMCSand/orHVACstaffinspectit.

(3) Lightinguse:IfanFMidentifiesanopportunitytoinstallanoccupancyorvacancysensortoreducelighting
runtime,theycancall5265345sothecontractorcanassessthecostandfeasibilityofinstallingthedevice
asanenergyconservationinitiative.

(4) Occupancy/vacancylightingsensoruse:Thesensorscreenonmanysensorslookslikeapushbutton;
however,pressingthescreendamagesthesensors.Almostallsensorscanbeeasilyreprogrammedforless
sensitivityand/ormoreorlesslightingtime.Ifthesensorisnotrespondingproperlyorneedstobe
reprogrammed,theFMshouldcall5265345todiscusshavingitreprogrammed.

(5) Windowsopenduringcoolingseason:Leavingawindowopenandoperatingafanintheearlymorningor
lateeveninghoursisaneffectivewaytocoolafacility.However,ifwindowsarenotclosedandfansarenot
removedduringthepeaktemperaturehoursoftheafternoon,coolingsystemsdonotoperateefficiently
becausehotairisdrawnintothebuilding.Closewindowsandremovefansafterearlymorningorlate
eveninghourstoensurecoolingsystemsoperateefficiently.

(6) Controlofbuildingtemperatures:InteriorspacetemperaturesaremonitoredbyEMCSinmanybuildings.
Thenumberofsensorsinstalled,andtheirlocations,inmonitoredbuildingsarelimited.Coolingandheating
systemsmayoperateusingtheaveragetemperaturebeforethesystemactivates.Therefore,roomsonhigh
floorsmayexperiencetemperaturesdifferentfromlowerfloors.Inaddition,solarorientationmayinfluence
spacetemperatures.Ifextremetemperaturesareencounteredinindividualrooms,occupantsshould
contacttheFMsoitcanbereportedbycallinginaserviceorderto5264320.

(7) Useoflowflushorwaterlesstoilets:Solidmaterialsshouldnotbeputinthesetoilets.Whennecessary,
flushtwice.Thewatersavingsfromtheliquidonlyflushesisstillsavingmorewaterthantheoccasional
doubleflush.Donotputanychemicalsinwaterlessurinalsasitcanruinthesealingliquid.Toclean,spray
andwipedown.

(8) FMscanassistinensuringbuildingoccupantsfollowtheFortCarsonEnergyEfficiencyPolicy.Thecontractor
isfrequentlyaskedtoturnonandadjustsystemstotemperaturesthatarenotinlinewiththeFortCarson
EnergyEfficiencyPolicytemperatureguidelinesandnotallowed.

5.WORKREQUESTS

FacilitiesEngineeringWorkRequest,DAForm4283,(SeeAppendixC)arerequiredwhenmodifying,alteringor
addingrealproperty.Thisrequestprovidesthescopeofwork,justificationfortheworkandstaffingcoordinationto
ensuretheworkiswarrantedanddoneinasafeandcodecompliantmanner:

a.
Workrequestapprovalprocess:TheapprovalofaDAForm4283foraprojectwillproceedinthefollowing
sequence:(SeeAppendixDforflowchartofapprovalprocessandworkprioritization.)

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FACILITY MANAGER SOP

(1) FMWillworkwiththeirbrigade,directorateortenantlevelrepresentative(ordesignatedindividualon
orderstoprocessworkrequests)toverifyworkandcompleteappropriatepaperworksuchas,theDAForm
4283,statementsofworkandestimates.

(2) UnitCommanderApprovesfundingand/orsubmittalofworkrequests.

(3) DPW
i.
Receivestheworkrequest,reviewsrequestedworkanddeterminestheappropriatestatus(See
AppendixDforflowchartofapprovalprocessandworkprioritization.):
PermissiononlyIfcustomerhasfundingandtheprojectdoesnotalterthefacility.
SelfhelpAprojectthatwillbeexecutedbythecustomer,trooplabororsmallcreditcardlevel
contractor.DPWwillassignaprojectmanagerandpossiblyaqualityassuranceinspectorfor
oversight.
ii.
TracksallworkrequestsandprojectsinBOID.
iii.
Approves(withdelegatedauthorityfromtheGarrisonCommander)workrequests.

b.
FMshavearoleintheprocessingofworkrequests.Theymaybetheindividualassignedtoprocessthework
requestsfortheirunit/directorate/tenantthroughtheDPWortheindividualwhocoordinateswiththe
unit/directorate/tenantrepresentativetoprocessesworkrequeststoensurethatfacilityneedsaremet.

(1) TheDPWBOIDWorkManagementBranchwillhaveacopyoftheDelegationofAuthority(SignatureCard),
DAForm1687,onfile.
i.
ContacttheBOIDWorkManagementbranchiftherearequestionsinreferencetoverificationof
authorizedrepresentativesorproceduralprocesses,at5262900.
ii.
Workrequestswillnotbeacceptedunlesssignedbyunit/activityauthorizedrequestor.

(2) FMsareresponsibleforrelayingpertinentinformationtotheircommandersandfacilityusersabouttaking
responsiblecare,custodyandprotectionofproperty.

(3) Commonworkrequestprojectsinclude:painting,carpeting,landscaping,partitions,SIPR/NIPR
(communicationrequirements,usuallyneedsNetworkEnterpriseCentersupport)andsignage.

6.SELFHELPPROGRAM

a. SelfhelpProgram

(1) ThepurposeoftheSelfhelpProgramistoenabletheunittoconductminorrepairsandpreventivemaintenance
totheirfacilitiesinordertopreventfurtherdamageorprecludegreaterrepairs.Selfhelpprojectsarejobsand
proceduresthatrequirebasicknowledgeofconstructionandservicesandshouldbelimitedinscopeto
landscaping,paintingandinstallingpartitionwallsanddoors.Materialsforselfhelpprojectswillbeacquired
throughtheSupplyWarehouserunbytheDPWO&Mcontractorinbuilding214.
(2) FMordesignatedselfhelppersonnelmustattendtheDPWFacilityManagementClassinordertoconductself
helpprojects.ADPWcardisissuedaftercompletionoftheclasswhichisrequiredto:
i.
SignouttoolsfromDPWToolRoom,building307.
ii.
RequestmaterialsfromSupplyWarehouse,building214.

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FACILITY MANAGER SOP

b. DPWToolRoom,building307

(1) TheDPWToolRoomislocatedinbuilding307atthenorthend.Thehoursofoperationare07301500,Monday
throughThursday.Unitscancheckoutpowertools,landscapingtoolsandhandtools.Specialmaterialscanbe
orderedorpurchased.Materialsmustbepickedupinagovernmentvehicle.Toolsavailableforcheckoutinclude
handtools,powertoolsandlandscapingtools.

c. Guidanceforwashersanddryers(inbarracks)

(1) Proceduresforwhenwashersanddryersareinoperableinthebarracks:
i.
Firstcontacttheunitsbarracksrepresentativeforanybarracksissues.
ii.
Onceidentified,callinaserviceorderto5265345.
iii.
Writetheserviceordernumberonacardorpaperandtapeittothetopoftheappliance.
iv.
Disconnecttheappliance,loaditontoagovernmentvehicleanddeliverittobuilding308.
v.
WorkwiththeFurnishingsManagementOfficestaffat5263513,unloadtheappliance,pickupa
workingapplianceandinstallinplaceoftheremovedappliance.
vi.
Connecttheapplianceandverifyproperoperation.

d. Guidanceforsinkfaucetsandsinkdraintraps
(1)

Replace/repairsinkfaucetsorclearsinkdraintraps,tightenwatersupplylinesorwastewaterdrainpipes.
Thisworkwouldnotincludereplacementofwholebuildingsewerandwaterpipes.Iftheissueisbeyond
thescopeoftheFMsabilities,callinaserviceorderto5265345.

e. Guidanceformicrowavesandrefrigerators(inbarracks)

(1) Microwavesandrefrigeratorsarenotrealproperty.Theyareequipmentitemssignedforbytheroomoccupant.
Roomsuiteshaveonerefrigeratorandmicrowaveforbothoccupants.TheO&Mcontractordoesnothave
responsibilityforrefrigeratorormicrowaveoperation.Thefollowingguidanceappliestomicrowavesand
refrigerators:
i.
InternalplatescanbereplaceablebyobtaininganewoneattheSingleSoldierHousingOffice,locatedin
building1454.
ii.
Lightscanbereplacedbyaccessingtheremovableplateontheunit.Theoccupantisresponsiblefor
replacingthelightbulb.
iii.
Ifnotworking,verifyelectricalpoweratoutlet.Ifthereisnopower,callinaserviceorderto5265345.
iv.
Followwrittenproceduresforreplacement.(Undercabinetmountedmicrowaveswillberemovedand
reinstalledbytheO&Mcontractor.)
v.
Iftherefrigeratorisnotworking,followwrittenprocedures.

f. Guidanceforcooktops

(1) Asthecooktopsarebuiltintothecounter,theyareconsideredrealpropertyandwillberepairedbytheO&M
contractor.Thefollowingguidanceappliestocooktops:
i.
Thesewouldbeelectricrangetops,someareglasstopandsomehaveelements.
ii.
Notallbarrackssuiteshavecooktops.
iii.
Ifasuitedoesnothaveoneinstalled,onecannotbeadded.
iv.
Ifoneisnotworking,callinaserviceorderto5265345.

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FACILITY MANAGER SOP

g. Guidanceforwaterlessurinals

(1) Thefollowingguidanceappliestowaterlessurinals:
i.
Dontputcleaningsolutionsintourinals.(Useonlywarmsoapywatertocleanthewaterlessurinals.)
ii.
Dontputchewingtobaccointourinals.
iii.
Dontpourchemicalsintourinals.
iv.
Dontputcoffeeorgroundsintourinals.
v.
Dohavecartridgereplacedwhenbluesealantappearsintheurinalorwhenthedrainbecomesslow.
vi.
Donotreplacecartridge;callinaserviceorderto5265345.
vii.
Dobeabletoidentifywhichurinalrequiresreplacement.
viii.
TheO&Mcontractorwillchangeurinalfiltersevery90days.

h. SupplyWarehouse,building214

(1) Minorroutinerepairssuchaschanginglightbulbs,spotpainting,repairingdoorhinges,etc.,canbe
performedbytheunitusingmaterialsacquiredfromtheSupplyWarehouse,building214.

(2) Processtorequestsuppliesforselfhelprepairsorprojects:
i. UseaDAForm27651,Issue/TurnInForm,forrequestingsuppliesfromtheSupplyWarehouse,building
214.
ii. ADAForm27651isusedforissuingsupplies/materialsforanyfacilityrepairs.
iii. RepairmaterialsareDPWfundedandsuppliesfornewworkareunitfunded.
iv. Providethefollowinginformationontheform:name,rank,localphonenumberandDepartment Of
Defense Activity Address Code, known as DODAACnumber.
v. TaketheformtotheDirectorateofResourceManagement(DRM),building1220,forfinancialapproval
andtotheDPW,building307,forjustificationofallowedprojects.
vi. Ifrequestinglargesupplyquantities,gototheDPWToolRoomstaffinbuilding307forapprovalbefore
goingtotheSupplyWarehouse,building214.
vii. Inordertorequestsupplies,aDelegationofAuthority(SignatureCard),DAForm1687,isrequired.The
SignatureCardprovidesauthorizationtospendaunitsmoney,requestsuppliesandsubmitawork
request,DAForm4283.
viii. Suppliesmustbepickedupfromthewarehouseinagovernmentvehicle.

(3) BarracksGuidance:Unitshaveresponsibilityfordaytodaybarracksmanagementoperations.The
Garrisonisapartnerthatprovidesprogramoversight,toincludemonitoring,coaching,teachingand
mentoring.TheGarrisonPOCistheDPWsSingleSoldierHousingManager,locatedinbuilding1454,at
5247741.

7.FACILITYMANGERSANDNETZEROENERGY,WATERANDWASTE

a. InstallationNetZeroGoals:FortCarsonwasselectedbyDAasatripleNetZero
installationforenergy,waterandwaste.ThisdesignationgoeshandinhandwithArmy
energyconservationobjectives.

(1) AttainingNetZeroenergymeansboostinganinstallationseffortstoproduceas
muchenergyonsiteasitusesthroughaggressiveconservationandefficiency
efforts,findingwaystocaptureandusewasteenergyandimplementing
renewableenergytechnologies.

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FACILITY MANAGER SOP

(2) OperatingasaNetZerowaterinstallationmeanstheMountainPostmustinvigorateitswaterconservation
ethicanddevelopsstrategiestomakewiserwaterusechoices,suchasusingnonpotablewaterfor
irrigation.

(3) ToachieveNetZerowaste,FortCarsonwillreduce,reuseandrecoverwaste.Convertingappropriatewaste
materialsintousableresourceswillultimatelyreduceandeliminatemuchoftheneedforcostlylandfill
disposal.

b. EnergyIntroduction:Historically,theArmyoperatedwiththeassumptionthatlowcostenergywouldbereadily
availablewhenandwhereitisneeded.Now,however,reliableaccesstoaffordable,stableenergysuppliesisa
significantchallengefortheArmyandthenation.GiventheArmysrelianceonenergy,disruptionofcritical
powerandfuelsupplieswouldharmtheArmysabilitytoaccomplishitsmission.

(1) TheenergyrequiredinprovidingtheSoldierwithsuperiorcapabilities,weaponsandfacilitiestoliveand
workinandfightfromisanintegralcomponenttothesuccessofthemissionandthequalityoflifeforour
personnelandtheirFamilies.

(2) Overthelastseveralyears,theDAandtheDoDhavedevelopedenergyconservationprogramsaimedat
improvingtheenergyefficiencyofbuildings.

(3) Energyconservationretrofitsandbetterdesignareonlypartoftheanswer.Energyefficiencythrough
education,awarenessandinvolvementisthekeytoasuccessfulenergymanagementprogram.

c. Energymanagementrequiressupportatalllevels

(1) PertheCommandingGeneralsFortCarsonEnergyEfficiencyPolicy,eachunit
(brigade/battalion/company/directorate/tenant)willhaveanassignedFMwithenergymanagement
responsibilitiesineverybuilding.ThisrequirementisinaccordancewithAR4201,Chapter2212(2)and
includesmilitaryandcivilianfacilities.

(2) FMsareinthefacilitiesthatneedtobemonitoredandcheckedonaregularbasis.Theyalsoknowtheir
assignedbuildingsverywell.

(3) Successliesinindividualaccountabilityforimprovedenergyconservationthroughdevelopmentand
implementationofsolutionstoeachorganizationsenergychallenges.

d. TheFMandNetZeroenergyandwater

(1) TheFMscommunicatewithInstallationEnergyProgramCoordinator(5261739)andNetZeroOutreach
Coordinator(5264320)viaemailforupdatesonenergyconsumptionandenergysurveyresults,review
successstoriesinspecificbuildings,schedulecourtesyenergyaudits,identifynewenergysaving
opportunitiesandrelayanyenergyrelatedissuesintheirbuildingnothandledbycallinginaserviceorder
to5265345.

(2) FMsattendFortCarsonFacilityEnergyTrainingheldinthefallandspring.Thetrainingprovidesagood
opportunityfortheFMstosharebestpracticesandtocoordinatewiththeDPWindevelopingwaysto
reduceenergyconsumption.

(3) FMenergymanagementaccomplishmentsarecapturedandprovidevaluableprogressfeedbackandinput
fortheNetZeroChampionrecognitionprogram.

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FACILITY MANAGER SOP

e. EnergyConservationOpportunities:IfanFMfindsanenergyconservationopportunity,theyshouldreportitto
theDPWsInstallationEnergyProgramCoordinatorat5261739.

f.

TheFMandNetZerowaste

(1) FortCarsonhasanactiveRecycleProgramsupportedbytheInstallationleadership.Unitsanddirectorates
arerequiredtorecyclecommoditiescollectedontheInstallation.RecyclinghelpsFortCarsongetcloserto
achievingitsNetZerowastegoalandprovidesrevenueforSoldiermorale,welfareandrecreation.

(2) FMsplayaroleineducatingandsupportingrecyclingwithintheirfacilitiesandencouragingtheirunitto
participateintheUnitRecycleIncentiveProgram.

(3) Torequestrecyclebinsforunitsanddirectoratefacilities,calltheRecycleProgramstaffat5265898.For
FortCarsonRecyclePolicyinformation,visittheDPWSharePointsiteat:
http://carsportal.carson.army.mil/dir/dpw/welcome/OM/Pages/category.aspxandopentheRefuseand
Recyclingfoldertolocatethepolicy.

(4) FortCarsonrecyclesthefollowingcommodities:
i.
Cardboard
ii.
Officepaper
iii.
Newspaper/magazines
iv.
Aluminum/tincans
v.
Glass
vi.
Plastics
vii.
Wood
viii.
Inkortonerforlaserprintersorfax
ix.
Brasscasingsfromammosupplypointsmallarms
x.
Scrapmetalfromthemotorpools
xi.
Mattressesonlynoboxsprings(Exchangerecycledropoffatbuilding155)
xii.
Electronicwaste(ExchangelocationNoTVslargerthan32)
xiii.
Porcelain(Exchangelocationremovehardwareandgaskets)
xiv.
Batteries(Exchangelocation)

(5) FortCarsonrecyclelocations:TheInstallationmaintainstwoprimaryrecyclecentersandtwomajor
collectionpointsthatacceptcardboard,mixedpaper(whitepaper,newspaper,magazines,shreddedpaper,
junkmail,etc.)aluminum,tin,plasticandglass.
i.
TheRecycleCenter,building155,locatedoffWickershamBoulevardnearGate3isopen24hoursaday,
sevendaysaweek.
ii.
TheExchangerecycledropofflocationatthesoutheastcorneroftheExchangeonSheridanAvenueis
openMondaythroughFridayfrom0730to1500andSaturdayandSundayfrom0800to1600.An
attendantisondutytoprovideassistance.
iii.
SpeckerAvenueandLongStreetparkinglotcollectionpoint.
iv.
WolfDiningFacilityparkinglotcollectionpointoffSpeckerAvenue.

g. FortCarsonRecyclehasaquarterlyUnitRecycleIncentiveProgram,whichisdesignedtogetSoldiersinvolvedin
recyclingandearningmoneyfortheirmorale,welfareandrecreationfunds.Unitscanbringtheirrecyclablesto
theFortCarsonRecycleCenter,building155,TuesdayandThursdayfrom0700to1500,tobeweighedandhave
theiraccountsupdated.FormoreinformationabouttheUnitRecycleIncentiveProgram,calltheRecycle
Programstaffat5265898.

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FACILITY MANAGER SOP

h. Atthefrontendofzerowasteeffortsissustainablepurchasing.TheFMcanassisttheirunitordirectorateby
buyingenvironmentallypreferableproductswithhighpostconsumerrecycledcontentandlesspackagingto
reducewaste.TheGSA(GSAAdvantage!,OfficeSupplies)andEnvisionstoreonFortCarsonhavesustainable
productsavailableforpurchase.

8.DPWPROGRAMSANDSERVICESINFORMATION

a. Contractinformationforlatrines,custodial,elevatorsandsludge:

(1) Fortheportablelatrinecontractingofficerrepresentative(COR),call5240786.TheSharePointportalsite
forLatrinerequestsisat:http://carsportal.carson.army.mil/dir/dpw/welcome/OM/DLR/default.aspx

(2) TocontactthecustodialCOR,call5266670or4918599.

(3) TocontacttheelevatorCOR,call5266670or4918599.

(4) TocontactthesludgeCOR,call5266997.

(5) Alternatenumbersfortheseindividualsarenumbersare5262859or5269262.

b. Facilitiesassignmentsandterminations:Forinformationaboutfacilitiesassignmentsandterminations,contact
theDPWMasterPlanningDivisionat5261745.

c. Groundsmaintenance:AnyimprovementstoanorganizationsbuildingsneedstobeaccomplishedthroughaDA
Form4283.GroundsmaintenanceistheresponsibilityoftheDPW.Whennecessary,theDPWrequests
borrowedmilitarymanpower(BMM)tosupportgroundsmaintenancerequirements.

d. Hazardousmaterialmanagement:TheDPWEnvironmentalDivisionEnvironmentalComplianceAssessment
Teamsmissionistoprovidesupporttounits,Garrisondirectoratesandtenantsastheyrelatetoenvironmental
complianceandmanagement.TheteamconductsfacilityassessmentsinconcertwithunitEnvironmental
ProtectionOfficersinordertoprotecttheInstallationfromunnecessaryfinesandenvironmentalviolationsby
assessingfacilitiesonanannual,biannual,quarterlyandmonthlybasis.Formoreinformation,call5264446.

e. Keyreplacement:

(1) Forallbarracksrelatedkey/coreissues,refertotheSingleSoldierHousingOfficeKeySOP.

(2) Requestforadditionalorreplacementkeysforotherunitbuildingsrequiresamemorandumsignedbya
commander,afirstsergeantorkeycustodian,whichincludesthebuildingnumber,unit,numberofkeys
requestedandjustificationturnedintotheO&Mcontractorinbuilding1225duringnormalbuildinghours,
07001500.

(3) Forlockorkeyfailures,callinaserviceorderto5265345withbuildingnumber,roomnumberandapoint
ofcontactfortheaffectedlock.

f. Mapservices:TheDPWEngineeringDivisionprovidesgeographicinformationsystem(GIS)mappingofall
infrastructure,i.e.,buildings,roads,utilitiesviasurveyandarchivedasbuiltdata.Customerscanrequesta
generalsitemaporabuildingfloorplanforroomassignments,fireescapeplanningoradrawingneededto
accompanyaworkorderrequest.DPWcomputeraideddraftingsupportcanalsobeusedforspecialtymapping
uponrequest.Formoreinformation,call5261085.

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FACILITY MANAGER SOP

g. Pestcontrol:

(1) DPWPestManagementProgramcovers:
i. Deadanimals,insects,mice,prairiedogs,raccoons,birdsandspiders.
ii. AppliestocantonmentanddownrangeareasofFortCarsonandatPCMS.
iii. Toplaceaserviceorderforpestcontrolservices,callDPWPestControlat5265141andleavea
message.

(2) O&Mcontractorpestcontrolcovers:
i. Cleanupofbirdandrodentmaterialsonandaroundrealproperty.
ii. AppliestocantonmentanddownrangeareasofFortCarsonandatPCMS.
iii. Toplaceaserviceorderforthecleanupofbirdandrodentmaterial,call5265345.

(3) WildlifeConservationOfficerpestcontrolcovers:
i. Snakes,deer,elk,fox,coyotes,bears,mountainlionsandbobcats.
ii. Ifnuisancewildlifeisencountered,calltheDirectorateofEmergencyServices(DES)dispatchat526
2333.

(4) FortCarsonFamilyHousingpestcontrolcovers:
i. Structuralpestcontrolwithinfamilyhousing.
ii. ToplaceaservicecallforpestcontrolservicesinfamilyhousingcontactBalfourBeattyCommunitiesat
5791606.

(5) ProvostMarshalsOfficecovers:
i. Feralorstraydogsandcats.
ii. Forissueswithstrayanimals,calltheDESdispatchat5262333.

h. Signage:TheO&McontractorhandlesallInstallationfacilitysignagerequests(forexample,building
identificationandbuildingnumbers),includingparkingsignsandregulatorytrafficsigns.Allsignsnotprovided
byDPWthroughtheO&Mcontractoraretheresponsibilityofthecustomer.Personalnamesareonly
authorizedtobedisplayedonbuildingidentificationsignsforhigherlevelmilitaryheadquarters(battalionlevel
andabove).TheFall2012IDGisonSharePointlocatedat:
http://carsportal.carson.army.mil/dir/dpw/welcome/MP/IMP/default.aspxonceatthesite,clickontheIDG
Fall2012folderandopenthedocumentnamedFC_IDG_F2012.ForinformationaboutFortCarsonsignage,
reviewSection3.6.Forinformationaboutrequestinganexceptiontopolicyforsignage,gototheDPW
SharePointsiteat:http://carsportal.carson.army.mil/dir/dpw/welcome/OM/Pages/category.aspxonceatthe
site,clickontheSignagePolicyfolderSignandopenthedocumentnamedExceptiontoPolicy(ETP)for
Signage.Formoreinformation,ortorequestasign,call5265345.

i. Snowandiceremoval:Buildingoccupantsmustensureassignedbuildings,motorpools,walks,steps,porches,
landings,handicaprampsandsidewalkentrancesfromstreetsorparkinglotsareclearedoficeandsnowand
treated,ifnecessarytopreventslips,falls,andsimilaraccidents.Icemeltusedforicecontrolonsidewalks,
steps,etc.,maybedrawnfromtheSupplyWarehouseinbuilding214.Nomorethanoneboxoficemeltper
doorisissuedatatimeunlessarrangementsaremadeinadvance.TheArmyandAirForceExchangeServices
andtheDefenseCommissaryAgencymustobtainicemeltthroughtheirresources.Thefollowingarethesnow
andiceremovalcontacts:

(1) FortCarsonOperationsCenter(FCOC)5263400/5500

(2) O&McontractorSnowControlCenter5265568/5389

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FACILITY MANAGER SOP

(3) ButtsArmyAirfieldWeatherStation5263620

(4) FortCarsonMilitaryPoliceStation5262333

j.

Utilities:(Utilitylocates,digpermits,electric,poweroutages,sewerrelatedissues,gasandwateruse/hydrants)
TheDPWOperationsandMaintenanceDivisionprovidespermitssupportingallconstruction,toincludeutility
outages,utilitylocatesandconstructionwater.Thedigpermitofficeislocatedatbuilding1225,EvansStreet,
3020157.Thedigpermitofficeisonestopshoppingforobtainingdigpermitsandcanassistwithutility
outagerequests.Priortosubmittingadigpermit,aworkrequest(DAForm4283)mustbecompletedthrough
theDPWBOIDWorkManagementBranch,seetheWorkRequestSection.Formoreinformation,call5269243.

k. Weedcontrol:TheDPWmanagesweedcontrol,incoordinationwiththeO&McontractorandtheSelfHelp
WeedControlProgram.Serviceordersforweedcontrolcanbecalledintotheserviceorderdeskat5265345.
Thecontractorhasfivedaystorespondtoweedcontrolserviceorders.TheSelfhelpWeedControlProgram
providesthefollowing:

(1) Herbicideandapplicationequipmentfreeofchargetounitswhoparticipateintheprogram.

(2) Theprogramisdesignforthecontrolofweedsinbarrackareas,sidewalks,rockedareas,parkingislandsand
motorpoolsONLY.

(3) Eachapplicationcoversapproximately3,000squarefeetoranareaofapproximately60x50feet.

(4) Thisprogramisdesignedtotreatsmallareasaroundafacilityandtoprovidetouchuptolargerareas
previouslytreated.

(5) Individualsparticipatinginthisprogrammustbetrainedintheuseandhandlingofthepesticideand
equipmentandreceiveproofoftraining.

(6) DPWtrainingsessionsandequipmentdistributionareheldonthefirstandthirdMondayofthemonthfrom
1000to1200,inbuilding3711beginninginMayandcontinuingthroughSeptemberofeachyear.

(7) Usersmayalsoobtainmaterialbycallingthecontractorat4920166andschedulinganappointment.

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FACILITY MANAGER SOP

ACRONYMSANDDEFINITIONS
AnnualWorkPlan(AWP)TheAWPisaprioritizedlistofpendingprojects.Thelistconsistsofallwork
requests(DAForm4283s)received,reviewedandapprovedbyDPW.TheAWPcombinesthespendplansfor
eachfundingtypeandotherpertinentdatatotheorganization.
BillofMaterials(BOM)ABOMissimplyalistofmaterialsrequiredtoaccomplishaconstruction,repair,or
maintenanceproject.Dependingontheproject,theBOMcanbeassimpleasonepoundof10dnailsandthree
82x4piecesoflumberorsocomplexitfillsanentirenotebook.
BusinessOperations&IntegrationDivision(BOID)BOIDistheresourcemanagementcenterforDPW.The
divisionalsooperatestheWorkManagementBranch.Typically,theBOIDisthefrontdoortotheDPW;itis
thefirstpointofcontactwhenrequestingfacilityrepairs,maintenanceandworkrequests.Inaddition,BOIDhas
oversightforthedevelopmentandmaintenanceofDPWsAnnualWorkPlan(AWP).
ContractMethodsDPWusesavarietyofcontractingmethodsthatconsistofcreditcards,smallcontracts,
requirementsstylecontracts,IndefiniteDelivery/IndefiniteQuality(IDIQ)contract,JobOrderContract(JOC),
MultipleAwardTaskOrderContracts(MATOCS)andconventionalconstructioncontracts.
CustomerFundedProjectsThesearefundedbytherequestor/customer.Ifarequestedprojectexceedsthe
customersavailableresources,theprojectwillcompetewiththeentireInstallationsprojectsthataresubjectto
availabilityoffunds.
DAForm4283DAForm4283istheDepartmentoftheArmysFacilityEngineeringWorkRequest.Work
requestsareusedbyDPWcustomerstorequestrepairsorconstructionthatexceedthedollar/laborthresholds
ofaserviceorder($2,000and40hourslabors).WorkrequestsaresubmittedbythecustomertotheBOID
WorkManagementsection.Anauthorizedunit/activityrepresentative(commanderorFM)mustsignthework
request.Thenameandphonenumberofapointofcontactwithknowledgeoftherequestedprojectis
required.
DDForm1354DDForm1354istheDoDsTransferandAcceptanceofMilitaryRealPropertyform.Itformally
transfersownershipofspecifiedrealpropertyfromtheconstructingagencytoDPW.Theformiscompletedand
submittedtoDPWforprocessingbytheagencyresponsibleforconstructingthenewfacility.Itdescribesthe
natureoftheconstruction(newbuilding,capitalimprovementstoanexistingfacility,etc.)andincludesthe
contractnumber,contractorname,contractamount,projectnumber,unitsofmeasure(buildingsquarefeet,
parkingspaces,tonsofairconditioning,etc.)andwarrantyinformation.
DirectorateofPublicWorks(DPW)DPWprogramsandactivitiesmaintaintheInstallation'sinfrastructureand
environment.TheDPWincludesinfrastructuremaintenanceandimprovement,toincludeInstallationproperty,
buildingsandfacilities;NetZeroenergy,waterandwasteprograms;oversightofenvironmentalassetstoensure
compliancewithenvironmentalpolicies,programsandlegislation;managementofInstallationhousing
programsandfacilities;andplanningfornewconstructionandimprovementtofacilitiesandgrounds.
InstallationDesignGuide(IDG)TheIDGisadocumentthatprovidesspecificguidanceonexteriorandinterior
facilitydesign.TheFall2012IDGisonSharePointlocatedat:
http://carsportal.carson.army.mil/dir/dpw/welcome/MP/IMP/default.aspxonceatthesite,clickontheIDG
Fall2012folderandopenthedocumentnamedFC_IDG_F2012.TheIDGprovidesdesignguidancefor
standardizingandimprovingthequalityofthetotalenvironmentoftheInstallation.TheIDGincludesstandards
andgeneralguidelinesforthedesignofsiteplanning;architecturalcharacter,colors,materials,vehicularand
pedestriancirculation;andlandscapeelementsincludingplantmaterial,seating,signage,lightingandutilities.
Allrealpropertyconstruction,renovationorimprovementsmustcomplywiththeIDG.Thedesignguidealso
incorporatessustainabledesign,qualityofdesign,antiterrorism,lowmaintenance,historicalandcultural
considerations,durability,safetyandcompatibility.
InstallationStatusReport(ISR)TheISRisdesignedtoprovideHeadquartersDepartmentoftheArmy
leadership,InstallationManagementCommand,regionsandreportingstaffswithinformationrelatedtoan
installationspermanent/semipermanentrealproperty,majorenvironmentalprogramsandmajorservice

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FACILITY MANAGER SOP

activities.Thisinformationiscomparedtovalidandreliablebenchmarksforexecutiveleveldecisionmaking
purposes.
MilitaryInterdepartmentalPurchaseRequest(MIPR)KnownasanOutboundMIPRintheGeneralFund
EnterpriseBusinessSystem,orGFEBS,thisisthemethodtotransferfundsagovernmentalformofacheck
formovementoffundsbetweenmilitaryorganizations.
Operations&MaintenanceDivision(OMD)OMDisresponsiblefortheroutinerepair,maintenanceand
preventativemaintenanceoffacilitiesoninstallations.OMDistypicallythefirstresponderforallserviceorder
calls,andistheheartofDPWsmaintenanceandsustainmenteffortsduringandafternaturaldisasters(floods,
tornadoes,etc.).
PersonalProperty/OrganizationalPropertyPersonalpropertyororganizationpropertyisequipmentthatisin
afacilitybutnotpermanentlyattachedtorealproperty.Equipmentmaybemovedorremovedwithout
destroyingtheusefulnessofthefacility.Examplesarewoodworkingormetalworkingtools,windowmounted
airconditioningorheatingunits,furnitureorlockersnotbuiltintothebuilding,closedcircuitTVsystems,
electronicsecuritysystemsandkeylessentrysystems.
RealPropertyRealpropertyconsistsofland,buildingsandfacilities,includingimprovements,additionsand
theutilitiesthatsupportthem.Itincludesequipmentbuiltintothefacility(suchasheatingsystems),butno
mobileequipment(suchasmesshallequipment).Insomelegalsensesorspecificpurposes,treesandother
naturalfeaturesonPostareconsideredrealproperty.
ServiceOrderAcustomerrequestformaintenanceandrepairservices.Repaircostmustbebelow$2,000,
requiringlessthan40hoursoflabor.Aserviceordercanbephonedin,placedviathewebsiteorrequestedin
person.Whensubmittingaserviceorder,thefollowinginformationisrequested:
1) Nameandphonenumberofpersonfamiliarwiththeneededrepairs
2) Twolettercustomer(unit)IDcode
3) Briefdescriptionoftheproblem
4) Buildingorfacilitynumber
5) Unitoractivityassignedthefacility
TroopConstructionTroopconstructionprojectsareaccomplishedbyanengineerSoldierunit.Theyare
submittedonaDAForm4283andarereviewedandapprovedbyDPWpriortoconstruction.
UnfundedRequirement(UFR)Isarequirement,suchasaconstructionproject,forwhichfundsarenot
currentlyavailable.
WorkRequestTheDAForm4283,orDepartmentofArmysFacilityEngineeringWorkRequest.

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FACILITY MANAGER SOP

APPENDIXA:REFERENCES

AR3749,Budgeting,Funding,andReimbursementforBaseOperationsSupportofArmyActivities,15October1978
AR2001,EnvironmentalProtectionandEnhancement,13December2007
AR21014,TheArmyInstallationStatusReportProgram,19July2012
AR21020,RealPropertyMasterPlanningforArmyInstallations,16May2005
AR40545,RealPropertyInventoryManagement,1November2004
AR60020,ArmyCommandPolicy,18March2008
AR4201,ArmyFacilitiesManagement,24August2012
DAPAM42011,HousingManagement,2April2009
DAPAM4206,DirectorateofPublicWorksResourceManagement,15May1997
DAPAM42011,ProjectDefinitionandWorkClassification,18March2010
FC2001,EnvironmentalProtectionandManagement,1February2013
FortCarsonIDG,FortCarsonsInstallationDesignGuide(Fall2012)
FortCarsonSignageExceptiontoPolicy,16July2013
GSAAdvantage!,OfficeSupplies

Page 19

FACILITY MANAGER SOP

APPENDIXB:FORTCARSONFACILITYMANAGEMENTRESPONSIBILITIESMATRIX
FacilityManager(FM)
Responsibilities

Unit/Directorate/Tenant
Responsibilities

DPWResponsibilities

FMsarerequiredtotakethe
FacilitiesManagementClassin
ordertofulfillresponsibilitiesin
DPWFacility
theirassignedbuilding(s).See
ManagementClass
AppendixGoftheFacilityManager
SOPforinformationaboutenrolling
intheclass.

RegistersassignedbuildingFMsto
taketheFacilitiesManagement
Class.SeeAppendixGofthe
FacilityManagerSOPfor
information.

WorkRequests

MilitaryFMsworkwiththeir
brigadelevelrepresentative(or
designatedindividualonordersto
processworkrequests)toverify
workandcompleteappropriate
paperworksuchastheDAForm
4283,statementsofworkand
estimates.

Formilitary,abrigadelevel
representativescreenswork
requestsfornecessityand
prioritizesunitrequests.Therep
formallysubmitsDAForm4283sto
DPWandcoordinateunitfundingif
necessary.

ServiceOrders

FMsubmitsserviceordersfortheir
assignedbuilding(s)anddevelops
trackinglogtoensurecompletion,
developtrendsandbriefstheir
leadershiponissues.

EnsurestheFMstaysabreastofall
facilityissuesrequiring
maintenanceorrepair.

TheDPWO&Mcontractorresponds
andcompletesserviceordersby
priority.

Energy&Water
FMensuresenergyandwater
Conservation conservationrequirementsintheir
building(s)aremet,including
(NetZeroenergy
outreachandeducatingoccupants.
andwater)

Supportsandassistswith
enforcementofNetZeroenergyand
waterconservationrequirementsin
buildings.

ProvidestrainingtoFMsduring
FacilitiesManagementClassand
supportthemthroughcourtesy
energyaudits,providingeducational
materials,recurringtrainingand
otherassistance.

Recycling&Refuse
(NetZerowaste)

FMsupportsrefuseandrecycling
effortsintheirbuilding(s).Military
FMsencouragetheirSoldiersto
participateintheUnitRecycle
IncentiveProgramandspotchecks
unitcompliancewithrecycling
policy.

SupportsandassistsFMswith
enforcementofrecyclingin
buildingsandpromoteunitsto
participateintheUnitRecycle
IncentiveProgram.

FortCarsonRecycleProgram
supportstheunitsandactivitieswith
theirrecyclingneedsbyadjustingpick
upschedulesandprovidingrecycle
containersforfacilitiesandrunning
theUnitRecycleIncentiveProgram.

PestControl

FMsubmitsserviceordersfortheir
assignedbuilding(s)anddevelops
trackinglogtoensurecompletion,
identifiestrendsandbriefstheir
leadershiponissues.

EnsurestheFMstaysabreastofall
pestrelatedissuesandusesthe
mechanismsinplacetoaddress
them.

TheDPWprovidespestandweed
controlservicesasoutlinedforthe
InstallationandprovidestheWeed
SelfhelpCertificationClass.

SnowRemoval

FMunderstandstheareasthat
DPWwillclearandnotclear,and
organizeseffortstoclearareasthat
aretheunit's/directorate's/
tenant'sresponsibility.

EnsuresFMordesignatedindividual
isawareofsnowremovalprotocols.

TheDPWO&Mcontractorprovides
snowremovalservicesforselect
roadways,parkinglotsandsidewalks
onFortCarson.

Page 20

DPWprovidestheFacility
ManagementClasstrainingto
assignedFMsandotherpersons
associatedwithfacilitymanagement.

DPWprocesses,staffsandapproves
workrequests.Methodoffunding
andexecutionofworkrequestswill
vary.

FACILITY MANAGER SOP

FacilityManager(FM)
Responsibilities

Unit/Directorate/Tenant
Responsibilities

DPWResponsibilities

FacilityInspections

FMconductsfacilityinspections
(seeAppendixE)onaregularbasis
andrecordsfindingsandcorrective
actions.

EnsuresFMcompletesthefacility
inspectionsonaregularbasis,and
takescorrectiveactionson
deficiencies.

DPWinspectsunitfacilityinspection
recordsduringtheUnit'sOIP.DPW
willrespondaccordinglytorequested
correctiveactions.

SupplyWarehouse,
building214(self
helpsupplies)

FMservesasorassignsaselfhelp
projectindividualtocheckout
suppliesandmaterialsforrepairs
projectsfromtheSupply
Warehouse,building214.

EnsuresFMisfamiliarwithSupply
Warehouseprotocolsforchecking
outselfhelpsupplies.(Ensures
SignatureCardandAssumptionof
CommandOrdersarecurrent)

TheDPWO&Mcontractormaintains
aSupplyWarehouse,building214,
foraccesstoconstructionmaterials
andrepairproductsforselfhelp
projects.

DPWToolRoom
(building307)

FMservesasorassignsaselfhelp
projectindividualtohaveaccessto
theToolRoom,building307.

EnsuresFMisfamiliarwiththe
DPWToolRoomprotocols.

TheDPWmaintainsaToolRoomwith
anumberoftoolsforcheckoutto
supportselfhelpprojects.

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FACILITY MANAGER SOP

APPENDIXC:WORKREQUESTFORM

Page 22

FACILITY MANAGER SOP

APPENDIXD:WORKREQUESTPROCESS

DPWWorkRequest(DA4283)Process
*DPWWorkOrderPriorities

Customer
submitsWork
Request

Allnewandexistingworkisprioritizedby
theWorkManagement BranchoftheDPWs
OperationsandIntegrationDivision(BOID)*.
Thejustificationintheworkrequestwillbe
usedtodetermine thepriority.Workrequests
withoutsufficientjustificationprovidedwillbe
consideredpriority3untilthecustomerprovides
adequatejustification.Thecustomermustdetail
themissionimpactsiftheworkisnotcompleted
inthecurrent fiscalyear.

ScreenRequest(s)
(*BOID)

ValidateRequest
*Priority(1,2or3)
(BOID)

Workordersareprioritizedas1,2or3based
onthefollowingcriteria:

PreConstruction
Planning (BOID)

Priority1:Mustfund Theworkorderhasa
directmissionimpactontherequesting
organizationandfailuretocomplete thework
ordermayresultinmissionfailure. Thework
orderhascommandinterestorsupport.

Initialrecon
Initialscope
Initialestimate

Staffing:DPW,NEPA,
Security,Safety,PMO,Fire
Department,etc.

Priority2:Should fund Sustainmentor

restorationprojectsnecessarytokeepfacilitiesin
goodworkingorder.Failuretocomplete the
workordercouldresultinsomelossofmission.
Nonconcur

Concur

Funding
Unitfunds
DPWfunds
Specialfunds

Unfunded
Backlog

Cancelled

Notifycustomer

Oncereviewed bytheWorkManagement
Branch,theworkorderswillbeaddedtothe
projectdatabaseandthepriorityassigned.
Priority1workordersandcustomerfunded
workordersaregivenacostestimateandthe
DPWdetermineswhen andhowtoexecute the
work.

ExecutionMethod
Contract
TroopConstruction
Selfhelpproject

Priority2workordersaregivenacost
estimateandtheDPWdetermineswhether they
canbedoneinthecurrentfiscalyearorthenext.

Completedworkfile

TocontacttheBOIDWorkManagementBranch,call5262900.

As of January 2014

Priority3:Nicetohave The workorderhas

noorinadequate justificationorisconsidered
nicetohave.

Page 23

Priority3workordersareplaced onhold(no
staffingorestimatesaredone).Thecustomeris
notifiedthattheworkrequested isonholdand
askediftheywishtocancel. Iftheworkorderis
toremainopen,itwillbehelduntilenoughwork
isidentifiedinthefacilitytowarrantafacility
renovation,thecustomerprovidessufficient
justificationtoraiseittoahigher priorityorthe
customerprovidesfundingtoaccomplishthe
work.

FACILITY MANAGER SOP

APPENDIXE:FACILITYMAINTENANCECHECKLIST

Page 24

FACILITY MANAGER SOP

Page 25

FACILITY MANAGER SOP

APPENDIXF:FACILITYENERGYCONSERVATIONCHECKLIST

Page 26

FACILITY MANAGER SOP

Page 27

FACILITY MANAGER SOP

APPENDIXG:FACILITYMANAGEMENTCLASS

TheDPWoffersatwodayFacilityManagementClassonceamonthtohelpunitsunderstand
theirrolesandresponsibilitiesinmaintainingtheirrealpropertyfacilities.Thetrainingprovidesan
understandingofhowtomeettheirfacilityneedsusinginternalresourcesandrequestingDPW
support.

TheclassispertinenttoFMs,selfhelppersonnel,unitS4staffandenergymanagers,forbothmilitaryandcivilian
personnel.Theclassprogramofinstructionincludesallaspectsoffacilitymanagement,includingenergyconservation,
policiesregardingparking,signageandgroundsmaintenanceaswellasprocessingworkrequests,serviceordersand
selfhelprepairs.

AllclassesareTuesdaythroughWednesday,09001600,inbuilding307.Registrationbeginsat0845onTuesdayof
theclass.Alternatesandwalkinsareseatedifspaceisavailable.

Wednesday:
Tuesday:
Hazardouswasteawarenesstraining

Introduction

Pestcontrol

Programoverview
Weedcontrol

Serviceorders

Energyconservation

Warehouse&selfhelpsupplies
Recycleandrefuse

Workrequests(DAForms4283)

Servicecontracts

Facilityinspections
Signage

DPWSelfhelpToolRoom

Snowandiceremoval

Barracksequipmentrepairs

Groundsmaintenance

Toregisterfortraining,contactMr.DennisRundle,TroopSchool,at(719)5265436oremail:
dennis.j.rundle.civ@mail.mil.SamplesofclassmaterialsarelocatedontheDPWSharePointsiteat:
http://carsportal.carson.army.mil/dir/dpw/welcome/OM/Pages/category.aspxintheFacilityManagementClassfolder.

Registrationfortrainingrequiresthefollowinginformation:
Nameandrank/gradeoftheFM
LastfourdigitsoftheSocialSecurityNumber
Primaryandalternatephonenumbers
Unit,customerIDandbuilding#
Facilitynumber(s)foreachbuildingtheFMwillberesponsiblefor
Emailaddress
SignatureCard(DAForm1687)

ForinformationabouttheFacilityManagementClass,call5265844or5264320.

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FACILITY MANAGER SOP

APPENDIXH:FACILITYASSIGNMENTSANDTERMINATIONS

ThefollowinginformationprovidesabriefoverviewofthefacilityassignmentsandterminationsprocessatFort
Carson.Formoredetailedinformation,calltheDPWMasterPlanningDivisionat5261745.
Facilityassignmentsprocess:

Aresponsibleofficermustsignforfacilitiesandfurnishings.Theresponsibleofficermustbeacommander,
accountableofficeroraDoDcivilianemployeeonappointmentorders.Units,organizationsoractivitiesnotassignedto
FortCarsonmustmeettherequirementstoreceivefacilitiesandpropertyattheInstallationlevel.

FacilityusersmustobtainauseridentificationcodethroughDPWpriortoassignmentofrealproperty.Oncea
facilityisassigned,itcannotbetransferredbetweenorganizationswithoutpriorcoordinationwithandapprovalbythe
DPWMasterPlanningDivisionat5261745.

Atthetimeofassignment,DPWpersonnelandtheresponsibleofficerwillconductaninventoryandrecordthe
facilityscondition.Ajointinventoryofallassignedkeyswillalsobeconducted.

Onceafacilityisacceptedbyaunit,theresponsibilityforminormaintenance,interior/exteriorcleanliness,grounds
maintenance,snowremovalandicecontrol,restswiththeresponsibleofficeroftheassignedorganization.

Facilityterminationsprocess:

NotifytheDPWatleast15workingdayspriortothedatedesiredtovacateanassignedbuildingandrequestan
appointmentforapreandfinalclearanceinspection.TheDPWwillprovideaclearancechecklistandanyotherrequired
information.

Ensurethatthespaceorfacilityisincleancondition,withnooutstandingmajormaintenancedeficiencies.Ifmajor
deficiencies,damagesorlossesexist,theresponsibleofficerwillprovidedocumentedproofthataworkrequest
identifyingthedeficiencieshasbeensubmittedtoDPWforrepairs.

Submitaloss/damagestatementintheeventafinalclearanceinspectionindicatesmissingand/ordamaged
property.TheDPWwillfurnishanestimateforrepairorreplacementtosupportaDDForm362(StatementofCharges),
DDForm200(FinancialLiabilityInvestigationofPropertyLoss)orMilitaryInterdepartmentalPurchaseRequest(MIPR)
priortothefinalclearance.

Ensurefacilitiesaretransferredproperlyduringtheirtenure.Thisincludesallrequests,assignments,transfersand
terminationsandthattheyareprocessedinaccordancewithFortCarsonRegulation42014andthroughtheDPW
MasterPlanningDivisionat5261745.ResponsibleofficerswhoaresignedforpropertyfromtheDPWwillnotreceive
Installationclearancewhenoutprocessinguntilallrequirementsaremet.

InstallationDesignGuide(IDG)link:TheFall2012IDGprovidesguidanceonfacilityinteriorandexteriordesign
standardsandislocatedonSharePointat:http://carsportal.carson.army.mil/dir/dpw/welcome/MP/IMP/default.aspx
onceatthesite,clickontheIDGFall2012folderandopenthedocumentnamedFC_IDG_F2012.

Submitaworkrequest(DAForm4283)foranyproductsneededthroughtheDPWBusinessOperationand
IntegrationDivisionat5262900(atunitcost).

Buildingsmustbereturnedtopreassignedcondition,including:
Paintingovermurals.

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FACILITY MANAGER SOP

Removingexteriorunitemblemsandfixtures.
Removingbulletinboards.
Removingunauthorizedparkingsigns.
Paintingovercurbparkingpaint.
Turninginsignedforkeys.
Leavingonlyoriginalfurnishings.

MotorpoolsrequireaDPWEnvironmentalDivisionEnvironmentalComplianceAssessmentTeaminspectionpriorto
clearingthebuilding,5264446.

ContactDPWTroopSupportFacility3060dayspriortofacilityterminationforsupportat5262859.

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