Report On Digital Banking New

HDFC Bank Limited is an Indian banking and financial
services company headquartered in Mumbai, Maharashtra. Incorporated in 1994,

it is the fifth largest bank in India as measured by assets. It is the largest private
sector bank in India by market capitalization as of February 2014. The bank was
promoted by the Housing Development Finance Corporation, a premier housing
finance company (set up in 1977) of India. According to the Brand Trust Report
2014, HDFC was ranked 32nd among India's most trusted brands. HDFC was
ranked 45th on the list of top 50 Banks in the world in terms of their market
capitalization.
As of 31 March 2013, the bank had assets of INR 4.08 trillion. For the fiscal year
2012-13, the bank has reported net profit of INR 69 billion, up 31% from the
previous fiscal year. Its customer base stood at 28.7 million customers on 31 March
2013.
"We understand your world"

Type
Public company
BSE: 500180
NSE: HDFCBANK
Traded as
NYSE: HDB
BSE SENSEX Constituent
CNX Nifty Constituent
Industry
Banking, Financial services
Founded
August 1994
Headquarters
Mumbai, Maharashtra, India
Area served
Worldwide
Key people
Aditya Puri (MD)

Investment Banking
Investment Management
Wealth Management
Private Banking
Products
Corporate Banking
Private Equity
Finance and Insurance
Consumer Banking
Mortgages Credit Cards
Revenue
US$ 6.5 billion (March 2013)
Operating income
Profit
Total assets
US$ 66.7 billion (May 2013)
Total equity
Number of employees 69,065 (March 2013)

Website
HDFCBank.com
NET BANKING
Net Banking is HDFC Bank's Internet banking service. Through Net Banking, you
can perform all your transactions online without leaving the comfort of your own
home.
HDFC Bank offers you a comprehensive range of transactions across multiple
products through its NetBanking channel. So just log in to NetBanking and
conduct 175 + transactions from the comfort of your home or office.
You can check your Account Balance, book Fixed and Recurring Deposits,
Download A/c Statement up to 5 years, pay your Bills, Recharge your Mobile/
DTH connection, and much more in a secure environment.
You can log in to NetBanking using your Customer ID and IPIN (password).
Experience Convenience ... Choose NetBanking!
Why use NetBanking?
Manage your account conveniently through the Internet.
175 + transactions available on NetBanking
Up-to-the-second details of your account
Access anytime, from anywhere

No queues to stand in, or turns to wait for
How safe is NetBanking?
Our NetBanking service is secured with industry standard technology and
infrastructure
Know more
HDFC Bank has implemented an extra security solution for its customers Secure Access.
Secure Access is a simple three-step process that greatly enhances your
online security and allows you to transfer funds online.
Whats NetBanking all about?
Are you tired of heading down to a Bank branch? Of waiting in queues? Of not
knowing how to manage your account at your convenience? We have the answer!
NetBanking is an incredibly convenient and powerful tool, letting you do
everything you want with your accounts at the click of a mouse.
It is Real Time, giving you up-to-the-second details on your account.
All you need to do is Log in using your Customer ID and IPIN (NetBanking
password).
Your Customer ID is mentioned on your account statement/ account welcome
letter/ chequebook. (Current account / HUF customers can obtain this from the
branch). You can re-generate your IPIN online in 3 easy steps.
Some of the transactions you can do through NetBanking are:
Check your account balances and download 5 year account statement in 5
formats, instantly
Bo Fixed Deposit / Recurring Deposit
Pay Utility Bills
View your Credit Card details and pay your Credit Card Bills
Recharge your Prepaid Mobile & DTH Connections
Invest in Mutual Funds Online
Book IRCTC Tickets online
Purchase a Gift Card

Pay your Taxes online
Update your PAN Details online
View your Tax Credit Statement (Form 26 AS)
Request for a Demand Draft/ Chequebook
Request Stop Payment of a Cheque/ Hotlist you Debit Card/ Credit Card
View your Loan details
Apply for IPO
Request for Debit Card PIN Regeneration
Register for Third Party Transfer
Transfer funds between accounts within HDFC Bank and other Bank
Accounts
These are just some of the 175+ transactions you can do through NetBanking. To
view the complete list click here.
See our NetBanking Demo to learn more.
HDFC Bank's NetBanking service is secure. Using industry-standard technologies
and infrastructures, our service gives you peace of mind.
How to register for Net Banking?
Net Banking Registration is given by default to all HDFC Bank Customers. In case
you are not registered for NetBanking, it is quick & easy.
The many ways through which you can register/regenerate are:
1. Online
Resident Customers and NR Customers with Domestic Mobile
Number registered with the bank, can Register for NetBanking online
by following the below steps:
Enter your Customer ID & confirm your mobile number
Input the OTP which you have received on your mobile
Select your Debit card & Input the Debit Card details.
Set your IPIN

Login to NetBanking using the newly set.
2. ATM
Visit your nearest HDFC Bank ATM
Enter your HDFC Bank Debit Card number and your ATM PIN
Select 'Other Option' from the main screen
Select 'NetBanking Registration' and confirm
We will courier the IPIN to your mailing address
3. PhoneBanking
Call the PhoneBanking number in your city and give your Customer
ID and Telephone Identification Number (TIN) or Debit Card and PIN
Our PhoneBanking agent will take your NetBanking registration
request
We will courier the IPIN to your mailing address in our records within
5 days
4. Branch
Download the NetBanking registration form (individual or corporate)
Fill in the form and submit it to your nearest HDFC Bank branch
We will courier the IPIN to your mailing address in our records
There are no charges for NetBanking registration request
Forgot your IPIN (password)?
We understand the importance of passwords in todays online world. You could say
they are the passports to our entire online lives and businesses, which is why
forgetting one can be a real headache.
Well, not anymore.
Remembering your NetBanking password or IPIN is a worry of the past, thanks to
our instant IPIN facility. This instantly resets your NetBanking password and
generates a new one, which you can start using right away. So, there will be no
delays in accessing your account if you have lost your password.
Resident Customers and NR Customers with Domestic Mobile Number registered
with the bank can Regenerate NetBanking IPIN online by following the below
steps:
Click on the link 'Forgot your IPIN & Re-generate IPIN
Enter your Customer ID & confirm your mobile number
Input the OTP which you have received on your mobile
Select your Debit card & Input the debit card details.
Set the New IPIN
Login to NetBanking using the newly set IPIN.
Note: IPIN (NetBanking Password) regeneration request received at branches
would be charges at Rs.50 per instance (effective 1st January 2012).
Third Party Transfer
What is Third Party Transfer?
Third-Party Transfer (TPT) is a feature you can use to transfer funds from your
HDFC Bank account to another account (called the beneficiary), within HDFC
Bank
or
any
other
bank,
anywhere
in
India.
You need to be separately registered for this service.
Which transactions are covered under Third party transfer?
Third Party transfer includes all transactions where funds are transferred from one
account to another, within or outside the Bank.
You can conduct a Third Party Transfer from your account to other Bank accounts
using:
Transferring funds from your HDFC Bank account to other HDFC Bank
accounts with different Customer IDs. TPT is a real time transaction, which
means that the transfer will show up immediately in your accounts.
National Electronic Funds Transfer (NEFT) - This is a Funds Transfer
service, to transfer funds to Accounts outside HDFC Bank. Any amount in
the range of Re. 1 to Rs. 10 Lacs can be transferred through this facility. You
need to add a Beneficiary to transfer funds to his Account. Only the Account
Number and IFSC details are used to carry out the transaction.
Real Time Gross Settlement (RTGS) - This is a Funds Transfer facility
where the amount reaches the Beneficiary's Bank within time stipulated by
RBI. The transaction amount can vary from Rs. 2 lacs to Rs. 10 lacs. You
need to Add a Beneficiary to transfer funds to his Account. Only the Account
Number and IFSC details are used to carry out the transaction.
Immediate Payment Service (IMPS) (formerly called as InterBank Mobile
Payment service)- through which you can transfer funds Instantly to any
IMPS Beneficiary. It is an instant interbank electronic fund transfer service,
which you can use with your mobile phone. As an HDFC Bank customer
you can send money instantly to anyone in any participating bank (including
another HDFC Bank customer) who is registered for IMPS via the
MobileBanking service. You can also receive money through this
mechanism from anyone else in a participating bank (including another
HDFC Bank customer).
Online Shopping.
Visa CardPay From your account to any Visa Credit Card within India.
Your account will be debited online, and the funds will be sent to the
beneficiary Bank within 2 working days using the Visa system. The
Beneficiary Bank will then transfer the funds to the beneficiary's card
account.
Third Party Demand Drafts up to Rs. 1 Lac can be requested from your
account, through NetBanking. DDs will be couriered to the mailing address /
beneficiary address provided within 4 working days.
eCMS service is available for large corporate and institutions.
Third Party Transfer Registration
You need to register for Third Party Transfer. Resident Customers and NR
Customers with Domestic Mobile Number registered with the bank can Register
for Third Party Transfer online by following the below steps:
Login to NetBanking using your Customer ID and IPIN
Third Party Transfer Tab and follow the instructions
Select your Debit card & Input the Debit Card details.
Confirm your mobile number.
A Onetime Password ( OTP) would be sent to your registered mobile
number
Authenticate the transaction by inputting the OTP and you would be
registered for Third Party Transfer facility instantly
In case you are not registered for Secure Access, you would be asked to
register for the same during the above process.
Resident Senior citizens would have to give a request at branch for TPT
registration
NR Customer with International Mobile Numbers registered with the bank need to
click here to Register for Third Party Transfer online
Alternatively, you can also fill up a TPT application form and submit it to the
nearest HDFC Bank Branch along with an original photo ID proof and a selfattested copy of it. If the form is in order, we will activate the TPT facility within 4
working days from the day we receive your request NRI Customers unable to visit
the branch, can submit the TPT registration form along with self attested Photo ID
Proof.
Click here to know more about OTP
Add a Beneficiary
To transfer funds to TPT Accounts, you need to add a beneficiary. Doing that is
simple, just follow these steps:
1. Log on to www.hdfcbank.com and enter your Customer ID and password
(IPIN)
2. Go to Third Party Transfer and click on Add a beneficiary.(A maximum
of 3 beneficiaries can be added in a period of 24 hours)
3. Select the beneficiary type-transfer within HDFC Bank, transfer to
another bank using NEFT.
4. Fill the beneficiary details and confirm. It would take 30 minutes for
beneficiary activation due to security reasons. (Post activation of a
beneficiary, you can transfer a maximum of Rs. Rs. 100,000/- to each
beneficiary for first 2 days)
5. Adding a beneficiary is a onetime process
Please note:
The validity of the beneficiary's account will be the sole responsibility of the
Third Party Transfer user
A joint accountholder will not be allowed to transfer money unless he has
Financial Transaction Rights
There are special regulations governing the Financial Transaction Rights for
Current Account customers
Third Party Transfer Limits
Default limit for Third Party Transfer (TPT) is Rs. 2, 00,000/- per Customer ID per
day. This amount can be transferred in parts or in lump sum.
Customer has the option to modify this limit and increase it online or offline. In
order to do the increase limit online, you need to authenticate via Debit Card
details and One Time Password (OTP) sent on your registered mobile number (For
NR customers with local mobile number) OR One Time Password (OTP ) sent on
your registered mobile number and email id (For NR customers with international
mobile number) . In case you are not able to do it online,you need to submit the
TPT limit increase form at the branch. This form needs to be accompanied with a
self attested photo ID proof along with original ID proof for verification.
Maximum limit capped for TPT is Rs. 10,00,000/- per Customer ID per day.
NRI Customers unable to visit the branch can submit the TPT limit increase form
along with self attested Photo ID Proof.
The TPT limit can be reduced to up to Rs. 50,000, online.
Please note:
Third Party Transfer service is for all customers who have their mobile
numbers registered with the Bank
Current account holders need to be registered for Financial rights in order to

conduct TPT transactions
Charges
NEFT transactions on NetBanking are charged as below:
Amounts up to Rs. 10,000 - Rs.2.5 (exclusive of taxes) per transaction
Amounts from Rs.10,001 to Rs.1 lac - Rs. 5 (exclusive of taxes) per
transaction
Amounts above Rs. 1 Lac up to Rs. 2 Lac - Rs. 15 (exclusive of taxes) per
transaction
Amounts above Rs.2 Lac Rs.25 (exclusive of taxes) per transaction
RTGS transactions are charged as below:
Rs 2 Lac to Rs 5 Lac - Rs. 25 (inclusive of taxes) per transaction
Above Rs 5 Lac - Rs. 50 (inclusive of taxes) per transaction
Note: Charges transactions done through Net Banking are not applicable for
Current Accounts: Apex / Max / Plus / Merchant Advantage Plus / Flexi / Trade /
Merchant Advantage / Premium / Regular.
For each Visa Card Pay transaction, a nominal fee of Rs 5/- (plus taxes) will be
applied.
What is Secure Access?
HDFC Bank has implemented an extra security solution for its customers - Secure
Access
Secure Access is an additional layer of security that is essentially a solution
protecting your account from hackers and fraudsters. Secure Access requires a onetime registration effort from your side.
All Third Party Transactions are covered under Secure Access
Let us take you through the steps involved in Secure Access and how it serves to
protect your account
HDFC Bank's NetBanking login is a two step process with Secure Access
image and text verification.
Screen 1 is where you key-in your customer id
Screen 2 is for your password
This is done as a security measure. On putting in your customer id, our
backend will verify if you are registered for Secure Access.
If you are not registered for Secure Access, the next screen will have a box
to key-in your password.
If, however, you are registered for Secure Access, you will be shown an
image and text that have been personalized by you during registration for
Secure Access.
For more queries, click here
To register for Secure Access you will need to:
Personalize an image
Personalize text
Answer 5 questions
What is Secure Access?

Secure Access is an additional layer of security that is essentially a solution
protecting your account from hackers and fraudsters. The primary aim of the
service is to monitor your important NetBanking transactions covered under
Secure Access, with an aim to block/ report any deviant transactions.
What transactions are covered under the TPT facility?

Currently following transactions are covered under Secure Access:
Transfer from one HDFC Bank account to other HDFC Bank account
holders (under distinct customer ID)
Transfer from HDFC Bank account to any other Bank's account (also known
as RTGS & NEFT)
Visa Card Pay

Third Party Demand Draft through NetBanking
Direct Pay / Online Shopping
Do I have to register for the Secure Access on a Compulsory Basis

Yes, in order to perform your Third Party Transfer or Online Shopping
transactions, registration for Secure Access is Compulsory.
Can I register for Secure Access service through the Branch /

PhoneBanking/ ATM or any other mode?
No, in order to register for Secure Access Service, you need to register for this
service through an on line medium only (post logging into NetBanking)
Will my Customer ID or NetBanking Password (IPIN) change?

No, your Customer ID and IPIN will not change and will remain the same as they
were.
Is there a change in how I Log in to my NetBanking Page?

Yes, going forward, your login process for HDFC Bank's NetBanking will be a two
step process with Secure Access image and text verification.
Page 1 where in your Customer ID will need to be entered
Page 2 where in your IPIN will have to be entered.
This is done as a security measure. On putting in your customer id, our
backend will verify if you are registered for Secure Access.
If you are not registered for Secure Access, the next screen will have a box
to key-in your password.
If however you are registered for Secure Access, you will be shown an
image and text that have been personalized by you during registration for
Secure Access.
Is Secure Access facility free of cost?

Yes, at the moment, Secure Access is a free of cost service for all NetBanking
customers.
Secure Access - Registration Process and How does it work?

Secure Access works on the basic principle about you remembering / logging on to
your correct NetBanking site. The Secure Access registration process covers the
following three steps.
Selecting a Picture from the Choices and categories of pictures offered to
you
Selecting a Message that you are able to identify easily and personal to you
Selecting Answers to some of the questions that are personal in nature (of
which only you will have the answers)
You will have to select your registered mobile number and authenticate the
transaction by inputting the OTP sent on your registered mobile number.
How does selecting the Picture and the Message help you identify
the correct HDFC Bank's NetBanking site?
When you log on to NetBanking site and if you are a Secure Access registered
customer, on the Password page, you should be able to see your Picture and the
Phrase that you selected when you enrolled for Secure Access for the first time or
as per your last modification, in case you are not able to see the same, this would
mean you are not on the correct NetBanking site and you should not progress
forward.
Is it compulsory to answer all the five questions?

Yes, in order to complete your Secure Access registration, it is important and
mandatory that all the five questions be answered. These questions are personal in
nature and as such only you will have the answers to the same. Your responses to
the Secure Access Registration" will be kept confidential by the Bank as per our
privacy policy.
Can I upload my own picture as a Secure Access Image?

No, you have to select the picture from the given categories on registration screen.
Can I use special characters in Secure Access Phrase?

No, Special Characters cannot be used in the Phrase that you choose to select for
this service.
What if my NetBanking connection fails or there is a sudden disruption in
service?
In case you are registering for the Secure Access service and the connection fails
mid-way then you will have to restart the registration process once again.
Will I be asked questions every time I do a transaction?

No, you will not be asked questions every time you do a transaction, depending on
the nature of the transaction and a host of other variables, the system may ask you
questions. Please do note that there is no human intervention involved here and the
system will ask you questions based on a set of algorithms
How do I change my Secure Access Image and Challenge Questions/Answers?
To modify the details updated by you for Secure Access, please login to
NetBanking
and
click
on
the
Third
Party
Transfer
tab:
To Reset the questions and answers:
Access your NetBanking account
Click on "Third Party Transfer" tab
Click on "Change Questions Answers" option.
Answer five secret questions of your choice ( Please do not share the
Questions or Answers with anyone)
You need to authenticate the change by inputting your Debit Card details and
the OTP. (OTP is a Onetime password that is valid for only one specific
transaction sent on your registered mobile number)
To change the Image and Message:
Access your NetBanking account
Click on "Third Party Transfer" tab
Click on "Change Image and Message" option, select the image required and
type the message looking forward for continued patronage and support.
What if my Secure Access ID gets locked?

The Secure Access service rights will only get locked post the incorrect answers to
the questions or not being able to answer. In such a scenario, login to NetBanking
and click on "Modify Secure Access Profile" and complete the steps, you need to
authenticate the transaction by inputting your Debit Card details and the OTP sent
on your registered mobile number. Alternatively you can also call up
PhoneBanking or visit the Branch and provide a written request for the same. Post
your correct verification of the details, the Bank will unlock your Secure Access
rights as well.
Why do I need to set up challenge questions?

Challenge questions will be used to authenticate high risk transactions as an
additional layer of security.
What If I forget the answers to the questions?

Since the answers to the challenge questions are set by yourself as a customer, the
chances are very less likely that you may forget the same.
However, if you forget the answers to the same please log in to Net Banking and
click Third Party Transfer/ Accounts tab
You can modify the questions through an option Modify Secure Access Profile, and
complete the steps, you need to authenticate the transaction by inputting your Debit
Card details and the OTP sent on your registered mobile number.
Insurance on NetBanking
Now you can buy Life / General Insurance plans conveniently through NetBanking
Life Insurance
Ensure a financially secured future for yourself and your loved ones through
Protection, Health & Retirement and Investment solutions on NetBanking from
HDFC life:
Protection Plans
HDFC Life Click 2 Protect Plus Plan
HDFC Life Click 2 Protect Plan
HDFC Life Group Credit Protect Insurance Plan (Single Premium
Term Plan)
Health Plan:
HDFC Life Health Assure Plan
Retirement Plan:
HDFC Life Pension Super Plus Plan

Saving & Investment Plan :
HDFC Life Click to Invest Plan
HDFC Life Sanchay
Also renew your existing HDFC Life policy through Net Banking.
General Insurance
You can now secure yourself, your family and your assets from the comfort of your
home or office.
You can avail Motor, Health, Travel, Critical Illness, Home, Two Wheeler and
Personal Accident Insurance through HDFC Bank Net Banking in 3 easy steps &
get your policy copy instantly. You can also avail 3 & 12 month EMI facility to pay
your premium.
Purchase Life / General Insurance in 3 simple steps through Net Banking
Insurance, and select General or Life Insurance option, as required.
Select the type of Insurance, view the premium amount and confirm to
make the payment
Get instant Confirmation.
Also renew your existing HDFC Ergo policy through NetBanking.
Virtual Keyboard
HDFC Bank's Keyboard has three variations, thus giving customers that many
more options to use the application.
Virtual Keyboard
Scrambled Keyboard
Hovering Keyboard
Virtual Keyboard
Virtual Keyboard is an online application, which gives an option for customers to

input their Net Banking Passwords (IPINs) with the help of a mouse. There is no
need to use the physical keyboard in order to input the IPINs.
How to Use the Virtual Keyboard?

Below are the steps on how to use the Virtual Keyboard:
Please click / tick mark on "Click here to use Virtual Keyboard for IPIN
only"
With the help of the mouse, please enter the IPIN on the Virtual Keyboard
Press the relevant characters of your IPIN on the screen
Once your IPIN is filled in the IPIN box, please click on "Log In" button and
you can continue with your Net Banking transactions.
Advantage of a Virtual Keyboard?
The Virtual Keyboard is designed to protect the customer from malicious "Spy
Ware" and "Trojan Programs" designed to steal IPINs. The Virtual Keyboard
reduces that risk.
Is inputting of a Net Banking IPIN through a Virtual Keyboard compulsory?
No, this is not a compulsory step. A customer can still continue to use / input his
IPIN through the physical keyboard.
Scrambled Keyboard
Scrambled Keyboard is an application that is both virtual and dynamic in nature.
The position of characters on the keyboard changes every time a character is
inputted through the Virtual Keyboard.
How to Use the Scrambled Keyboard?
Below are the steps on how to use the Scrambled Keyboard:
Please click / tick mark on "Click here to use Virtual Keyboard for IPIN
only"
Please click on "Shuffle or Scramble Keyboard" on the lower right side of
the Virtual Keyboard
Now your virtual keyboard has converted into a Scrambled Keyboard
With the help of the mouse, please enter the IPIN

With every IPIN input, the position of the characters will change
Press the relevant characters of your IPIN on the screen
Once your IPIN is filled in the IPIN box, please click on "Log In" button and
you can continue with your Net Banking transactions.
Can the Scrambled Keyboard and "Mouse over/ Hovering"

applications be used together?
Yes, both the applications can be used together. In order to use the same, one needs
to first
1. Click on the Virtual Keyboard option followed by
2. Clicking on Scrambled Key option and then on the Mouse over option
Hovering Keyboard
Hovering Keyboard is a new innovation, which helps you enter your IPIN by just
pointing your mouse on the relevant character. This is also called as "Mouse over".
How to use the Hovering Keyboard?

Below are the steps on how to use the Hovering Keyboard:
Please click / tick mark on " Click here to use Virtual Keyboard for IPIN
only"
Click on the "Hovering or Mouse over" option on the lower left side of the
Virtual Keyboard
Now your Virtual Keyboard has converted into a Hovering Keyboard
Please point your mouse on the character of your IPIN that you wish to input
For all the characters of the IPIN, you can point the mouse on the relevant
characters and they will be filled up in auto mode without actually clicking
on the character
Once your IPIN is filled in the IPIN box, please click on the "Log In" button
and you can continue with your Net Banking transactions
Have questions?
How can I log in if I have forgotten my password?

In case you have forgotten your password you can re-generate it using our Instant
IPIN facility online.
How can you block your IPIN (password) or un-register?

We will need a written instruction from you to block your IPIN. Alternatively, you
can contact our PhoneBanking Services.
What can I do using Net Banking?

You can perform a range of financial and non-financial transactions through Net
Banking.
What is the process for IPIN (password) regeneration?

In case you have forgotten your password you can re-generate it online using the
Instant IPIN facility.
What are the measures I can take to make NetBanking safer?

You should log out from Net Banking when leaving your PC
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Fly Free Faster! Earn JPMiles on all your purchases and accumulate these points to
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Benefits of JetPrivilege HDFC Bank World Debit Card

Welcome Benefit:
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How to apply for a JetPrivilege HDFC Bank World Debit Card
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Just login to NetBanking and follow these simple steps:
Debit Cards tab and select Debit Card Upgrade
Select the Debit Card you wish to upgrade

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In case you are unable to apply for JetPrivilege HDFC Bank World Debit Card
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Bank Online
NetBanking
Credit Card NetBanking
Email Statements
Loan Accounts Online

Savings Accounts
NRE Savings Account
NRO Savings Account
Current Accounts
NRE Current Account
NRO Current Account
Fixed Deposit Rupee Accounts
NRE Fixed Deposit
NRE Recurring Deposit
NRO Fixed Deposit
NRO Tax Saver Fixed Deposit
Rupee Max
Fixed Deposit Foreign Currency Accounts
FCNR Deposit
RFC Fixed Deposit
FCY Max
Accounts for Returning Indians
RFC Savings Account
RFC Fixed Deposits
Offshore Accounts & Deposits
FAQs
NRI Forms Center
Service channel options for standard requests
NRI Bank Accounts

At HDFC Bank, we believe in extending you the best banking experience through
our range of NRI Products that suits your requirements.
Our wide network of branches in India and Overseas, a wide range of direct
banking channels; adds a great comfort for you to be always connected.
Savings Account
Our Non-Resident Savings Account lets you save your money in Indian currency.
Current Account
A Non-Resident Current Account can be opened by an Individual NRI (other than
Individuals of Bangladesh/Pakistan nationality/ownership) and is used for purpose
where
you
do
not
wish
to
take
Interest
Benefit.
Deposits
Our wide range of Rupee Fixed Deposits & Foreign Currency Deposits allows you
to make productive use of your earnings in Indian currency/ Foreign Currency.
Accounts for Returning Indians

As the name suggests, these accounts are specific to the needs of Non-Resident
Indians who have returned for permanent settlement after being resident outside
India for a continuous period of not less than one year. These funds can be
transferred to an NRE/FCNR account upon change of status to NRI again.
DO YOU WANT TO
Download Account Application Form
Download Mandate Holder Appointment Form
Download Form for ATM Card for Mandate Holder
MONEY TRANSFER
Wherever you are, remitting money to India was never this easy!
HDFC Bank offers you a host of smart and convenient facilities for remitting funds
to India. Choose from an array of fast and secure money transfer options like
Quickremit, IndiaLink and Telegraphic/ Wire Transfer. In addition, we also provide
services including ChequeLockBox and Funds Transfer through Cheques /
Demand Drafts / Travellers Cheques for our customers
Simply select your current region of residence, browse through the various modes
for remitting money to India, fill up the relevant details and we will do the rest.
Select your current region of residence
Africa
Australia
Canada
Europe
Middle
East
South
Asia
UK
USA
Others
East
Sending Money to India
Making Money Transfer Quick, Safe and Easy

With an expansive roster of convenient and secure money transfer solutions,
HDFC Bank ensures that transferring money to India is hassle-free. Based on your
specific requirements, current region of residence, proximity to a HDFC Bank
branch and amount and frequency of money transfers, you can choose from a
number of fast and efficient options for remitting money to India.
HDFC Bank offers excellent exchange rates, nominal charges as well as aeonian
client-centric services for money transfers. Our global correspondent branches
ensure cost efficiency, lower turnaround time and convenience.
With services like HDFCs Quickremit & Telegraphic or Wire Transfer services,
clients can transfer funds from any bank outside India directly to their beneficiarys
HDFC account in India. For high value remittances, HDFC Bank provides The
Cheque Lock Box Facility, allowing you to remit as much money as you want.
Our proven and reliable services let you remit funds quickly and experience peace
of mind!
PREMIUM BANKING
Private Banking
We are happy to bring to you our Private Banking Services which are exclusively
designed to offer tailor-made solutions for managing and enhancing your wealth.
Imperia Banking
HDFC Bank Imperia Premium Banking programme is designed for the royalty of
today - you. It seeks to enhance the exclusivity that you are accustomed to and
pampers you with services that others can only dream about.
Be it a dedicated Client Relationship Manager, customized investment services or
exclusive privileges, Imperia takes care of every little detail to ensure a banking
experience like no other.
Preferred Banking
If you expect more from everything, even your bank, we invite you into the world
of exclusive banking. Where you will never again have to wait to be served. With
our HDFC Bank Preferred Programme, your comfort always comes first.
Ideal for seasoned professionals or businessmen, this programme will provide you
with a banker dedicated to take care of all your banking and investment needs. It
also means you get preferential rates on various banking products and other
exclusive benefits.
Classic Banking
At HDFC Bank, it is our endeavour to nurture a truly personal relationship with

you. Thus, we welcome you to the HDFC Bank Classic Banking Programme where
you experience banking beyond the ordinary.
DO YOU WANT TO
Download Account Application Form
Download Mandate Holder Appointment Form
Download Form for ATM Card for Mandate Holder
HELPING YOU DECIDE

Use a Product Finder to choose an account
Compare between Accounts/ Deposits
PAYMENT SERVICES
Billpay
Pay your telephone, electricity and mobile phone bills conveniently through the
Internet, via ATMs or a telephone with Billpay, our comprehensive bill payments
solution.
DirectPay
Shop online without cash or Debit / Credit Card with Direct Pay. All you need is
your HDFC Bank Savings/Current Account
InstaPay
Pay your bills, make donations, and subscribe to magazines without going through
the hassles of any registration.
NetSafe
NetSafe Virtual Card facility is temporarily unavailable due to technical
enhancements.
Online Donations
Make Online Donations in India from anywhere you are.
DO YOU WANT TO
Send money to any account in India
Send Travellers Cheques / Demand Drafts for credit to your NRI Account
HELPING YOU DECIDE
Use a Product Finder to choose a Money Transfer Option

Compare Money Transfer Options to India
Banking Online
NetBanking
View account balances & statements
Transfer funds between accounts
Pay bills, and much more
Email Statements
FREE statements for Savings and Current Accounts
Monthly statements for savings accounts
Daily / weekly / monthly statements for current accounts
Banking with your Phone
SMSBanking
Use ngpay for a wide range of financial transactions
Transfer funds, shop on your mobile, and more.
PhoneBanking
Dial in to PhoneBanking to perform various transactions over a phone call.
InstaAlerts
Receive real-time account updates on your phone or email
Register for InstaAlert using NetBanking
MobileBanking through browser
Get access to your account any time you want with MobileBanking through
browser
MobileBanking App for iPhone
HDFC Bank has launched MobileBanking Application, a special application
exclusively for the iPhone.
MobileBanking App for BlackBerry
The Mobile Application on Blackberry helps you to check your account
balance, transfer funds, pay your bills and much more while on the move
MobileBanking App for Android
This application helps you check your account balance, transfer funds, pay
your bills and conduct many other transactions while on the move.
MobileBanking App for Nokia
There are the lists of 63 transactions that you can perform while you are on
the go.
MobileBanking Credit Card Information
HDFC Bank has launched a facility through which information about your
credit card account can be viewed on the move using your mobile phone.
Banking in Person
P.O. Boxes
Send your account instructions to a local P.O. Box, and have them reach us
free of charge
NRI Access Points
We have representative offices to serve you in the Gulf, Kenya and Hong
Kong
Branch Network
Accessing your Savings or Current Account from any of over 4,014 of our
branches across India.
ATMs
24-hour access to cash, view mini-statement, order cheque books, recharge
your prepaid cards, all from our wide network of over 11,766 ATMs.
DO YOU WANT TO
Send money to any account in India
Send Travellers Cheques / Demand Drafts for credit to your NRI Account
HELPING YOU DECIDE
Use a Product Finder to choose a Money Transfer Option
Compare Money Transfer Options to India

Personal
Ways to bank
Bank Online
RI Ways To Bank Online Credit Cards Online Access your HDFC Bank Credit
Card account online using NetBanking and view all your account information
quickly and easily. Manage your Credit Card transactions, pay your Credit Card
bills and track your reward points, which you can redeem for some great offers.
Managing your Credit Card doesnt get much easier than this!
What are the benefits of Online Credit Card access?
Listed below are the online features you enjoy with your Credit Card:
View:
Account Information
Unbilled Transactions
Credit Card Statements (up to last 6 months)
What does my account information show me?
Your account information shows you:
Your total cash and credit limits
Your billed and unbilled transactions
Your payment due date
The reward points you have earned on your card
This helps you monitor your Credit Card transactions and know when your Credit
Card bills are due for payment. You can see your reward points and enjoy the
benefits they offer.
How to register for Credit Card NetBanking?

Step 1:
Register Now to get online access to your credit card. This service is free of
charge. You will have complete privacy when you access your credit card
NetBanking.
Step 2:
Login to NetBanking, go to your Credit Card tab and click register new card, to
register your card.
Hotlist your Credit Card NetBanking

When your credit card is lost or stolen, you can block your card and place a request
to re-issue the credit card using the Hot listing facility under the credit card
NetBanking page.
On blocking the card, the credit limit on the card becomes zero and there can be no
transactions made using the credit card.
How do I block the card?
Login into your NetBanking account and choose the Hot listing option under
the credit card tab.
Choose the card to be blocked from the drop down mentioning the reason
(Lost or Stolen).
Also choose if you would like to apply for the card to be re-issued (Yes or
No) and submit.
Can I block the card now and opt for it to be re-issued at a later date?
No, you cannot. You can only either choose Yes or No for re-issue. If you would
want the card to be re-issued on a later date, choose No now and call the HDFC
Bank Customer Service number and place a request for re-issue of card.
Will I be charged for this?
Yes, you will be charged Rs 100 as a fee for this service.
In how many days will my card be re-issued?
Your credit card will be re-issued within 10-15 working days.
Can I use this Hot listing service if my card is damaged or destroyed?
No, you will have to call the HDFC Bank Customer Service number and place a
request if your card is damaged or destroyed.
Cash on Call / Dial an EMI
Cash on Call - is a facility where you can avail Cash Loan within the eligible credit
limit on your credit card
Dial an EMI - is a facility that allows you to convert your credit card purchases
into EMI's at attractive Interest rates.
What is Cash on Call?
Cash on Call is a facility where you can avail a Cash Loan within the eligible
credit limit on your credit card.
Is this facility available for all customers?

No. This facility is available only for select customers who are eligible as per the
bank policy.
How do I apply for Cash on Call facility?
You can apply online from your NetBanking account or call up your
PhoneBanking helpline number.
How do I apply online for Cash on Call?
Log in into your NetBanking account, click on Credit Card tab and choose
Cash on Call from the options provided on the left hand side
Choose the card and click on Continue
Enter the required loan amount, tenure and confirm.
What are the documents required to avail this facility through the online
channel?
No documents are required. It is a completely online process.
What is the maximum loan amount offered?
Loan amount offered is from Rs.10,000 to Rs.3,00,000, subject to available
balance on the credit card.
What is the interest rate at which EMI is calculated?
The interest rate varies depending upon the repayment tenure that you choose.
Please log in to your NetBanking account for more details.
By when and how will I get the loan credited to my savings account?
The loan amount will get disbursed to your savings account within 48 hours.
Can I get the loan amount disbursed to me in the form of a DD?
Yes. You will have to call PhoneBanking helpline and apply. If you apply Through
NetBanking, the loan amount will only be disbursed through direct credit to your
savings account.
Are there any fees for this facility?
Yes, one time limited flat processing fee offer (per loan) of Rs 500 plus service tax
@ 12.36%, if applied through NetBanking or 2% on the loan amount, subject to a
minimum of Rs.500 and maximum of Rs 2000, plus service tax if processed
through other channels.
How can I pay back my loan amount?
Loan EMI amount gets billed to the card account on a monthly basis and part of
the Minimum Amount Due which is to be paid monthly.
What is Dial an EMI?

Dial an EMI is a facility where you can convert your purchases on your credit
card into EMIs at attractive interest rates.
What is the maximum EMI tenure?
Tenure options available are from 6 months to a maximum of 36 months. E.g.,
6/12/24/36
Can I convert all my purchases into an EMI?
No. The minimum value of purchase needs to be Rs 5000 or above to be eligible
for the Dial an EMI facility
Can I pre-close the loan within my loan tenure?
Yes the loan can be pre-closed with a pre closing charges of 3% on the outstanding
principal at the time of closer.
How do I apply online for Dial an EMI?
Log in into your NetBanking account, click on Credit Card tab and choose
Dial an EMI from the options provided on the left hand side
Choose the card and click on Continue
Select the transaction for Dial an EMI option and confirm
Is the facility available for all customers?
No. This facility is available only for select customers who are eligible as per the
bank policy.
How do I apply for Dial an EMI facility?
You need to apply for this online from your NetBanking account or call up your
Phone Banking helpline number
Are there any fees for this facility?
Yes, one time limited flat processing fee offer (per loan) of Rs 250 plus service tax
@ 12.36%, if applied through NetBanking or 2% on the loan amount, subject to a
minimum of Rs.250 and maximum of Rs 1750, plus service tax if processed
through other channels.
By when will the purchases converted into EMI option?
Your purchases will get converted with in 24 hrs post your acceptance and the
same would reflect in your immediate billing cycle.
Limit Enhancement & Card Upgrade with Limit Enhancement
Increasing credit limit on the existing HDFC Bank Credit Card is called Limit
Enhancement
When the existing credit card is eligible for an increase in credit limit and as a
result the customer is entitled for another credit card product, it is termed as Card
upgrade with Limit Enhancement.
What is Limit Enhancement?
Increasing the credit limit on an existing HDFC Bank Credit Card is called Limit
Enhancement.
How much time would it take for the new limit to reflect on the customers
credit card?
It happens instantly when he/she places a request.
Can the customer increase credit limit to any figure or what is the upper cap
limit?
The upper cap limit is set by HDFC Bank and the credit limit cannot be higher than
this upper cap limit
Is Limit Enhancement available on Add on Cards?
No, this facility is only available for Primary card.
Will a new card be issued, once the limit enhanced?
No, new card will not be issued
What is Card Upgrade with Limit Enhancement?
When your existing credit card is eligible for an increase in credit limit and as a
result you are entitled to another credit card product, it is termed as Card upgrade
with Limit Enhancement.
How do I know that I am eligible for Card Upgrade with Limit Enhancement
and how do I apply for it?
Login into your NetBanking account, click on the Credit Card tab and
choose
Card
Upgrade with Enhancement from the options provided on the left hand side.
Choose the card to be upgraded and click Continue
I get a message that I am not eligible for Card Upgrade. What do I do?
Please call up customer service for details.
When will I receive my upgraded card?
The new upgraded card will reach you in 10 working days to the address registered
in our Credit Card records.
Will the upgrade card carry the same card number?
No. On Upgrade, because of change in the product, a new card number is

generated. Hence the upgraded card will have a different card number.
I have changed my address and want the card to be delivered to my new
address, what do I do?
Please call customer service and correct the address in our records and then apply
for the upgrade.
Since the upgraded card will have new card number, should I register afresh
with HDFC Bank NetBanking, Verified by Visa/ MasterCard Secure Code for
online transactions?
No, your new card will be auto-linked for NetBanking and Verified by Visa/
MasterCard Secure Code.
Will my Standing Instructions get automatically transferred to the new
upgraded card?
No, you will have to intimate the change to all service providers.
What will happen to the transactions and payment details of the old card?
All these details are shifted to the new card.
Can we view the old card statements online?
Yes. The last 6 statements can be viewed irrespective of the upgrade.
Will the Auto Pay facility get transferred to the new card automatically?
Yes, the Auto Pay facility will get transferred to the new card automatically.
Will the Reward Points on my existing card get transferred to the new card?
Only a percentage of Reward Points on your existing card will get transferred to
the new card on Card Upgrade. Reward Points will be transferred as per the Matrix
below
Have questions?
When will I receive my changed ATM PIN?
You will receive your new ATM PIN by post within 10 days from when your
request has been submitted.
What is the Auto pay facility?
Auto pay is a facility available to HDFC Bank account holders. It takes care of
your Credit Card bill payments. If you register for the Autopay facility, your
outstanding Credit Card statement amount will be automatically debited from your
HDFC Bank account on your payment due date every month. The payment will be
credited to your Credit Card account the following day.
If I have an HDFC Bank Credit Card and a Current or Savings account with
HDFC and have only registered for the Online Credit Card facility through
NetBanking will I be able to view my HDFC Bank account details as well?
Your Credit Card account is separate from your Current/Savings account. If you
have only registered for the Online Credit Card facility through NetBanking then
you will only be able to view your Credit Card account details online.
How can I register for statement on E-mail?
To register for statement on e-mail you have to:
Email Statements
As a savings or current account holder you can receive your account statements via
email. So register for Email Statements for FREE and access your account
statements
conveniently
at
the
click
of
a
button.
Go Green! Get your account statement on your email for FREE!
What are the features of Email Statements?
The features of Email Statements are:
For a Savings account you will get monthly Email Statements.
For a Current account you can get daily, weekly or monthly Email
Statements.
What are the benefits of Email Statements?
The benefits of Email statements are:
They are FREE.
No more paper, no more physical statements.
Even if you are registered for hold mails, you can get Email Statements.
Youll get information on new products and mandatory information online.
How to Register for Email Statements?
Login to NetBanking, click on Email Statement under the Request section of

Accounts tab. NRI Customers receiving combined physical statements and
registering for Email Statements will receive a separate Email Statement for each
account linked to the primary Customer ID.
OR
To register for Email Statements you can: Download the E-age form and submit it
at your nearest HDFC Bank branch.
OR
You can contact our PhoneBanking to register for e-mail statement.
Have questions?
Who can register for email statements?
All Current and Savings account customers can register for email statements
What is the frequency of email statements?
Savings account customers registering for email statements will receive monthly
statement of accounts. Current account customers can opt for
daily/weekly/monthly email statements
How can I register for email statements?
You may register for email statements through NetBanking or by visiting the
nearest branch
If I am a managed portfolio customer, will I get combined email statements?
Customers covered under Imperia, Preferred and Classic programmes will receive
combined email statement for all accounts (across Savings, Current & Fixed
deposits) linked to the primary Customer ID
Will i receive physical statements, if I register for email statements?
With email statement registration, physical statement of accounts will be
discontinued
Have more questions, check our FAQs Section
Loan Accounts Online
It has been our constant endeavor to enrich your post loan service experience.
Being an esteemed loan customer of our bank, view your loan details just by
logging into NetBanking.
What can be accessed?
Loan Summary
Transaction History
Loan Account Details
What information can be seen in my loan account online?
Installment loan summary including loan account no, loan amount, tenure &
product.
EMI status & details of last 9 transactions for respective Loan Account.
EMI, due date, future principal, remaining tenor, loan maturity date, overdue
EMI & overdue charges (if any).
How to register for accessing your loan details on NetBanking?
If you are a Loan customer, holding an existing HDFC Bank Savings /
Current Account:
Log on to www.hdfcbank.com and login to your saving / current account through
existing Customer ID.
Select the "Loans" TAB on your home page. Incase your loan details are not
reflecting, follow below procedure
Process for Registration of your loan account:
Under "Loans" TAB, on the left side of your login window screen, select the option
"Register New Loan" to register your loan.
Update the required details, which are as follows:
Loan account number
Date of Birth / Date of Incorporation (for Loans on Company Name)
Last EMI amount paid
Submit
One time password would be sent on your registered mobile number.
On receipt of the password, enter the same in the One Time Password Screen and
click on OK
If you are a Loan Customer not holding any existing HDFC Bank Savings /
Current Account:
Log on to www.hdfcbank.com
Select "NetBanking" in "Login section" available at home page
Press "Login". It will open information page. Press "Continue to
NetBanking"
Click on "Click here"
New user needs to register first by clicking "Register" available for "New
User" at left bottom side.
Process for Registration of your loan account:
Choose your Login ID. (Note : Minimum Length-4, Maximum Length-10 )
Update the required details, which are as follows:
Loan account number
Date of Birth / Date of Incorporation (for Loans on Company Name)
Last EMI amount paid
New Password (Note: Minimum Length-8, Maximum Length-15. Also refer
"Guidelines for Online Loan User Password" available on the page)
Confirm Password
Submit
One time password would be sent on your registered mobile number.
On receipt on the password, enter the password in the One Time Password Screen
and click on OK
To register now,
Already Registered Customer?
To Log in now,
Loan customer holding an existing HDFC Bank Savings / Current Account
Loan Customer not holding any existing HDFC Bank Savings / Current Account
Have questions?
Why to Register for Loan Accounts Online?
Loan Accounts Online, is a self-service solution, to get details of your loan account
instantly.
I am already an active Net Banking user for Savings account; do I need to
register separately for Loan Accounts Online?
No. Existing active Net Banking Users can access their Loan account/s using Net
Banking Cust id & password under "Loans" tab of Net Banking. Upon log-in, if the
customer is unable to view his/her loan account under Loans tab, then loan a/c
needs to be registered.
How can I access Loan Accounts Online, if I do not have Net Banking ID?
An option for Retail Loan Customer is available, if you have availed only a Loan
facility from HDFC Bank and do not have a Savings or Current Account, you can
still register for this facility to access your loan details online by creating a User id
& password.
What all information is required for User id & password creation?
Following information is required to Create User id and Password:
Loan Account Number
Last EMI Paid
Date of Birth
What if I have not received the OTP (One Time Password) for registration?
You will not be able to register your loan if OTP is not delivered on your mobile
no. Please ensure your recent mobile number is updated in Banks records. Please
contact customer service for further details.
Chillr is a revolutionary new app that lets you send money immediately to
anyone in your phone book, 24 hours a day, 7 days a week. No more hassles of
adding beneficiaries!
You can request money, split bills amongst friends and can also recharge
your mobile, DTH & data cards. Soon you will be able to pay at online or offline
stores using Chillr.
Chillr is launching first for HDFC Bank and is available exclusively for
customers of HDFC Bank. As an HDFC Bank customer, you can also transfer
money to your contacts having other bank accounts.
Money transfers made easy!
Send money to anyone in your contact list by using only your contact's
mobile number. No more adding beneficiaries and asking for their bank
details.
You can also send money without sharing mobile numbers with Chillr App
users in your vicinity, using 'Near Me' option
Split bills easily among your friends and colleagues
Recharge your mobile, DTH and data cards
Transfer money between your bank accounts
Immediate flow of money between bank accounts
Available 24x7 including weekends and bank holidays!
High-end security:
All transactions are authorized through an M-PIN that is issued by HDFC
Bank and known only to you.
No passwords are stored in the App
Custom keyboards to protect you from phishing attacks
Secured by 2048-bit client certificates
Generate your MMID using MobileBanking or NetBanking and then SMS MPIN
<last 5 digits of Account Number> to 5676712 or log on to NetBanking to
generate your M-PIN instantly.
Frequently Asked Questions:

1. What is Chillr?
Chillr is a Smartphone application that allows immediate transfer of money
to friends in your phone book in an easy & secure manner.
2. How do I get started?
To start using Chillr all you need is a Smartphone & IMPS registered bank
account. Chillr is now available on Android & iPhone and confirmed

Windows Smartphones. More instructions on the Get started section above.
3. Does Chillr work with all banks in India?
Chillr works with all banks that have IMPS enabled. Chillr is launching first
for HDFC Bank and is available exclusively for customers of HDFC Bank.
As an HDFC Bank customer, you can also transfer money to your contacts
having other bank accounts.
4. Do I have to transfer money from my bank account into a wallet?
No, there are no virtual wallets here. Chillr lets you make transactions
directly from your HDFC Bank account. So it is not only convenient, but
your money is always in trusted hands. Since, you don't have to make
frequent trips to your ATM to withdraw cash, you tend to earn more interest
income as more money stays with your bank.
5. Can I transfer money to an account in another bank?
Yes. You can send money to any other Chillr user not limiting to the bank
account the recipient is connected with.
6. Do I need a specific mobile service provider?
Chillr works on any mobile service provider. All you need is a working
internet connection on your smartphone (2G/EGDE/3G/HSPA/Wi-Fi)
7. Is Chillr free?
Downloading of Chillr App is free. However for sending money through
Chillr App, transaction charges of Rs 5 + S.T will be levied for every
transaction to a non-HDFC Bank account. Transactions between HDFC
Bank accounts using Chillr are free.
8. How do I get Chillr App?
Chillr can be downloaded for free on your smartphone App store. Chillr is
available on Android, iPhone and Windows App store.
9. How fast is Chillr?
Once you select your friend and authorize the payment using your M-PIN
the money should reach your friend's account in not more than 30 seconds.
There is no faster way to send money between bank accounts in India.
10. How do I send money using Chillr?
Sending money using Chillr is the simplest thing to do. Select your friend
from the list, enter the amount and an optional remark, and authorize using
your M-PIN and the money hits your friend's bank account in seconds.
11. Can I send Chillr App invite to my friend?
Yes, you can invite anyone from your phone contacts . from within the
app.
12. Can I send money to someone even if I don't have their mobile
number?
Yes, you can send money to someone if you don't have their mobile number
as long as you are physically near the person. The 'Near Me' feature will
help you find other Chillr users near you. However you will need to turn on
location services on your Smartphone to be able to do this.
13. How safe is Chillr?
Every transaction done via Chillr requires the M-PIN which is known only
to you. We trust that you do not share this PIN with anyone else or leave it in
accessible places. All communication between Chillr and the bank happens
in channel secured by HTTPS and PKI encryption.
14. What if I forget my M-PIN?
In case you forget your M-PIN you can call 1800 2666 262 (Toll free) to
reset the same.
15. What if I lose my phone?
Even if you lose your phone, another person would not be able to make
transactions through Chillr without knowing your M-PIN.
16. What if I change my mobile number?
When you change your mobile number please visit nearest HDFC Bank
Branch to update your mobile number. Once updated, generate your new
MMID and give request for new MPIN at PhoneBanking. You can start
using Chillr by resetting account under settings and then register again with
new details. If you change your mobile number a notification will also be
sent to your friends on Chillr which they can use to update their phonebook.
17. What if I change my mobile handset?
Don't worry. All you need to do is download Chillr on your new mobile
handset and register with the same account. On successful registration the
previous phone will lose access.
18. What if I have multiple accounts with HDFC Bank?
If your mobile number is linked to multiple accounts with HDFC, you will
be asked to choose one during registration which will be your transacting
account on Chillr.
19. Can I see all the transactions in my bank account through
Chillr?
Chillr allows you to see only the transactions that are made through the
application.
20. Can I use Chillr from multiple devices?

No. For security reasons, Chillr works only from the mobile device carrying
the mobile number that is registered with HDFC Bank for mobile banking.
21. What are the fees and charges?
Currently, there are no additional fees or charges for using Chillr. HDFC
Bank will however charge you Rs.5 + Service Tax for each transaction to a
non-HDFC Bank account. Transactions between HDFC Bank accounts using
Chillr are free.
22. Is there a per day transaction amount limit?
Max amount per transaction : Rs.10000
Max amount that can be sent per day : Rs.50,000
Max amount that can be sent per month : Rs.100,000
23. Is there a limit to the number of transactions I can make in a
day?
Max transactions per day : 25
24. Can I link multiple bank accounts to the Chillr app?
No, it is not possible to link multiple bank accounts to Chillr.
25. Can I change my account linked to the Chillr app?
Yes, you can change your account linked to Chillr. However, your previously
linked account and its transaction logs will be lost unless you have made a
backup to your email. Only bank accounts associated with your phone
number can be added to Chillr.
26. I don't have an M-PIN. How do I generate it?
SMS MPIN <last 5 digits of Account Number> to 5676712 or
9717465555
OR
Log on to Net Banking > Click 'Accounts' > Click "Generate M-PIN" >
Select Bank A/c No > Confirm
27. Will the money be sent and received in the same account that I
link with Chillr?

Yes. All transactions made through Chillr would be credited to/debited from
the account linked to Chillr.
28. How will the user receive the money?
The user will instantly receive the money in the bank account linked to
Chillr.
29. How do I recharge my mobile, DTH and Data Card?
You can recharge your mobile, DTH and Data Card from Chillr by following
the below steps:
Step 1: Open Chillr

Step 2: Select Utilities
Step 3: Choose from the list of options - Mobile, DTH, or Data Card
Step 4: Enter details and hit the -> button
Step 5: Enter M-PIN
Your frequent recharges are saved for you to easily recharge next time!
30. What is the process for refund if the recharge transaction
fails?
Refund will be initiated immediately in case the recharge transaction fails at
the operator end. In most cases refunds will reflect in your account within 5
minutes. In case the recharge remains pending at operator end, the refund
will happen within 72 hours.
31. My recharge transaction was successful but top up didn't
happen. What do I do?

This is most likely to be an operator issue. In some cases, it can take a few
hours for the recharge to happen. Please contact Chillr through the in-app
chat or mail your query at support@chillr.in. Rest assured your money is
safe & will be returned to your account if recharge does not happen.
32. Can I recharge for my friends?
Of course you can! Just enter the phone number, operator and the amount to
be recharged. You can authenticate the transaction using your M-PIN.
Frequent recharges are saved for you to easily recharge next time!
33. What if I recharge the wrong number?
Unfortunately, Chillr cannot help you with this as the amount would have
already been credited to the other person. We suggest that you select
numbers from your contact list to avoid mistakes.
34. Can I transfer money between my own accounts through
Chillr?
Yes. You can add your other account as a beneficiary and transfer money to
this account from your bank account linked to Chillr.
35. How do I add my other account as a beneficiary?
To add your other account as a beneficiary, select Pay and go to Own tab.
Click the + icon to add your account nickname and MMID or your account
number and IFSC code.
36. How many of my other accounts can I add as beneficiaries
under Own tab?

You can add maximum 5 accounts as beneficiaries for receiving payments
from your linked account through Chillr.
37. On which platforms is the recharge feature available?

The recharge feature is currently available on Android smartphones and
would soon be available on iPhone and Windows Store.
(L-R) Mr Nitin Chugh, Head, Digital Banking, HDFC Bank Mr. Dhiraj Relli,
Branch Banking Head, HDFC Bank and Mr. Sony Joy, CEO Chillr, unveil the
product at the launch
HDFC Bank today launched Chillr, a mobile app that allows users to instantly
transfer money to any contact in their phonebook 24 hours a day, seven days a
week. HDFC Bank has partnered with MobME, a Kochi-based technology firm, to
launch this app.
Chillr allows users to send money in 3 simple steps:
Choose the recipient from your list of Chillr contacts
Enter the amount to be transferred & a message to recipient
Enter your secret M-PIN & press PAY

The recipient will instantly receive money in his / her bank account.
Chillr is a first-of-its kind application that is linked directly to the customers bank
account, so there is no need to worry about filling up a prepaid wallet. No
passwords are stored on the phone and it can be accessed only with an M-PIN
known to the customer alone.
With this app, customers no longer have to ask for account information and wait
for a set amount of time in order to add beneficiaries if they wish to transfer
money. They can send and request money directly on their mobile.
With Chillr, HDFC Bank customers can transfer money to any person in India,
once they download the app and register. The app is widely accessible as it works
on Android and iOS operating systems. It will soon be launched for the Windows
phone as well.
The app is particularly useful for college students and young professionals. While
dining at restaurants, customers, particularly youngsters can split the bill using this
app. Parents, whose children are studying away from home in other cities can
transfer money via the app. In the near future it will also allow users to pay utility
bills and various merchants via the mobile.
Chillr is also an important tool for financial inclusion in rural markets, allowing
migrant workers to remit money to family back home in a secure manner. HDFC
Bank has also piloted the use of Chillr for its Sustainable Livelihood Initiative
(SLI), a programme that reaches out to people at the bottom of the pyramid by
providing them with livelihood finance and skills training. The participants running
small businesses used the app to make payments to employees, avoiding the hassle
of travelling to the nearest ATM to withdraw cash.
Customer convenience is central to our concept of Digital. This Chillr app will
benefit various segments of people in the society. From students to young
professionals, from the migrant workers in cities to customers in rural India, this
app gives the convenience to send and receive money using your mobile phone in
secured manner. This app is one more important step by the Bank to leverage
technology and digital to offer banking services anytime and anywhere
Nitin Chugh, Head, Digital Banking, HDFC Bank
Chillr is the latest initiative in HDFC Banks digital banking offering christened
GoDigital. This campaign began on the banks of the Varanasi last year, with the
launch of its Bank Aap Ki Muththi Mein offering, which literally converts the
mobile phone into a bank branch. Since then the bank has launched a host of
innovative digital initiatives. With Chillr, HDFC Bank is adding to its digital
product suite.
At HDFC Bank we understand our customers needs and provide them with
practical, common-sense banking solutions. We want to be active partners in a new
digital India. Through smart adoption of simple technology we can help move
towards real financial inclusion, Mr. Nitin Chugh added. As of FY 2013-14, 55%
of all transactions at HDFC Bank are conducted through digital channels.
Tagged as: Bangalore, Chillr, Go Digital, mobile
Categorized in: Digital Banking
12 thoughts on HDFC Bank launches Chillr #GoDigital
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HDFC Securities launches mobile trading apps on IBM MobileFirst Platform
HDFC Securities Limited, Indias leading financial services intermediary and

subsidiary of HDFC Bank, announced it teamed with IBM to launch a new mobile
app that allows clients to securely trade stocks, track and manage portfolios and
market movements, as well as analyze industry research and trends.
India is the second largest mobile market in the world with 762 million subscribers.
As Smartphone use in India continues to rise, organizations are increasing their
focus on creating comprehensive mobile strategies to better engage with their
customers by building and designing more sophisticated apps that address evolving
user expectations.
The new app enables HDFC Securities to offer more advanced stock trading
features and capabilities, and better engage with investors in an increasingly
competitive space. HDFC Securities selected the IBM MobileFirst Platform that
allowed its app development partner to create a set of mobile apps for multiple
devices and operating systems in a secure environment.
HDFC Securities is the first IBM MobileFirst Platform stock trading client in India
to go live with a publicly downloadable app.
These trading apps are core to our mobile enterprise strategy, helping our clients to
seamlessly access their account status and trade from anywhere, at any time. We
chose to work with IBM to quickly deliver our services via mobile devices and
provide a richer, more engaging trading experience.
Mr. Vivek Joshi, Chief Technology Officer, HDFC Securities Ltd.
The apps can be integrated with core business processes and back-end data systems
to allow HDFC Securities to efficiently manage user data in real time. Given the
highly regulated nature of this industry, IBM will enable HDFC Securities to
respond quickly to changing market dynamics and meet customer demands.
IBM is helping financial institutions such as HDFC Securities unlock the full
potential of enterprise mobility. The IBM MobileFirst portfolio provides the
flexibility to develop apps that improve customer relationships and enable the
delivery of new products and services built for specific user requirements in the
financial services industry.
[L-R] Mr. Inder Jeet Arya, Mayor, Agra Nagar Nigam, Mr. Inder Vikram Singh,
Municipal Commissioner, Agra Nagar Nigam and Mr. Sanjeev Kumar, Zonal
Head, HDFC Bank
HDFC Bank today launched an e-payment gateway for property tax in partnership
with the Agra Nagar Nigam (ANN). Starting today, residents of Agra will be able
to make their property tax payments online in a quick and convenient manner,
using any debit card, credit card, or NetBanking facility.
Currently, around 3 Lac registered tax payers in the four zones of Agra Nagar
Nigam physically make tax payments at the municipal council through cash or
cheque, which can be a time-consuming process.
HDFC Bank has signed a memorandum of understanding with Agra Nagar Nigam
to implement the payment solution. This first-of-its kind initiative in Agra will
reduce time spent commuting and queuing up to make tax payments. It will also
allow people who have moved out of the city to make their payments in a timely
manner from the comfort of their homes or offices.
HDFC Bank is all set to launch a digital wallet and an electronic marketplace for
various online merchants. Once an account holder or credit card holder registers
for a digital wallet, he can transact on most websites using only his wallet
credentials. The wallet will not be restricted to HDFC Bank customers, but also
allow non-HDFC Bank debit and credit card holders.
HDFC Bank is the market leader both as a card issuer and in processing card
payments for merchants, and accounts 40% of e-commerce transactions. With the
shift from desktops to mobile phone, mobile devices account for half of the
purchases in terms of number of transactions.
However, the complexity of entering card details onto a phone screen also leads to
high level of failed transactions. A digital wallet meets Reserve Bank of Indias
requirement of two-factor authentication but does away with the hassle of filling
card details every time. Also, the digital wallet which can be accessed from a
mobile app or online will be enabled for contactless payment using Near Field
Communication (NFC) by flashing the phone in front of readers that can accept
NFC payments. Also, the customers will not need to store their card details on
third-party websites, and as a bank, the details are in any case entrusted with the
bank.
In a standard credit card purchase, the number of steps can go up to 11-12
including filling in the 16-digit card number, name, expiry date, CVV and other
details. Our digital wallet will enable the transaction to be completed in two steps,
which substantially cuts down the failure rate on mobile phone purchases, which is
as
high
as
50%.
Parag Rao, Senior EVP and Head (Card Payment Products), HDFC Bank
According to industry estimates, by 2020, 30% of all digital payments will be done
using a digital wallet. HDFC Banks new offering, in line with the Go Digital
initiative, attempts to offer the The future of mobile payments.
PayZapp
Personal
Making payments
Pay with PayZapp
PayZapp
All payments, One App, One Click.
HDFC Bank PayZapp, a complete payment solution, giving you the power to pay
in just One Click.
With PayZapp, you can shop on your mobile at partner apps, buy movie tickets,
music and groceries, compare and book flight tickets and hotels, shop online and
get great discounts at SmartBuy, send money to anyone in your contact list, pay
bills and recharge your mobile, DTH and data card.
So link your Debit and Credit Card to PayZapp and enjoy the most convenient and
secure way of payment.
Cards link karo ek baar, pay karo baar baar!
What can I do with PayZapp?
5 comprehensive payments with PayZapp
Online shopping: Experience One Click payments on partner apps such as
BigBasket, MakeMyTrip.com, Cleartrip.com, Bookmyshow.com and more.
SmartBuy: Get great deals in one place. Compare and book flight tickets
and hotels, shop online, buy music and experience one click payments
Send Money instantly to anyone in your phone book or email list.
Bill Payments anytime anywhere
Mobile/DTH/Data card Recharge in just one click
How to get started?
Get PayZapp in 3 simple steps.
Download app on mobile no. registered with the bank
Register and create your 4-12 digit secure PIN

Link your Debit and Credit Cards
Get to know PayZapp!
Aditya Puri launches HDFC Bank PayZapp android app

HDFC Bank Managing Director Aditya Puri has launched PayZapp app for
customers who use android smartphones.
C Bank today launched a mobile phone application, PayZapp, for online

payments and money transfer.
HDFC Bank Managing Director Aditya Puri has launched PayZapp app for
customers who use android smartphones.
Aditya Puri announced the launch of the app in a email newsletter sent to HDFC
Bank customers.
HDFC Bank PayZapp app is a mobile payment solution which enables consumers
to make financial transaction in one click.
The app will allow users to make numerous financial transactions using one app. In
words of Puri, the app is latest Digital Banking Solution under Go Digital
initiative by HDFC Bank to simplify the financial life of customers.
Using PayZapp, a user can shop online on e-commerce sites as Big Basket,
Makemytrip, Clear trip, Bookmyshow etc and the app also helps in getting deals on
flight tickets, hotels, dinning, movie and music.
The user can also send money to anyone in their phone book or email list, read the
mail.
The other facilities include paying bills, mobile, data card and DTH recharges.
Download PayZapp now!
Available on
Coming soon on App Store
Give a missed call on
Toll free number
1800 833 4141
SMS
'PAYZAPP'
to 5676712
Scan the QR Code

Collapse All
Why PayZapp?
Its Convenient: Cards link karo ek baar, pay karo baar baar! No need to
preload money everytime. Pay directly from linked Debit and Credit Card
Its Fast: Make payments in an instant with just one click
Its Secure: Your card details are safe with the Bank and not stored on your
mobile phone or partner apps
HDFC Bank to roll out mobile app PayZapp soon

You can now shop on Flipkart, make bill payments, book movie tickets or recharge
your phone by logging on to just one mobile application.
To give digital banking a push, countrys second largest private lender, HDFC
Bank will shortly launch its digital payments and purchase mobile application
PayZapp that will enable customers access a host of online marketplaces in one
go and make payments in one click.
The bank said the mobile app will not only allow customers access to Smart Buy
(online portal) on the mobiles to get deals offered by partners in the travel, music,
hotels, shopping, grocery, movies, restaurants but also allow recharge, remittance
and bill payments facility.
PayZapp has three levels of security which can help you register your debit and
credit card with the app. It also allows you to make payments through the wallet
within the app.
HDFC Bank customers can access all websites through this app without
downloading individual appsThe bank will also give discounts over and above
what is offered by the merchant partners, Senior Executive Vice-President and
Business head, Card Payment Products and Merchant Acquiring Services, HDFC
Bank.
At present, the bank has 15-20 large registered merchants and plans to add 10,000
within the next 45 days. It also plans to allow non-HDFC Bank customers access
the app, add QR (quick response) code based payments and make contactless
payments available through this app soon.
In March 2015, HDFC Bank recorded mobile transactions aggregating Rs 6,000
crore and the volume of transaction were at 1.5 million. Currently, about 35 per
cent of total transactions are through mobile banking, the bank said.
Inspired by a visit to the Silicon Valley in San Francisco, Aditya Puri, MD, said,
There was a common phrase I heard there over the top. Similar to that, we
wanted to make payment and shopping more convenient and deliver to you for all
your financial needs."
(This article was published on June 10, 2015)
Indias HDFC bank revamped their app on WP platform for their new Go
Digital Campaign
On the sidelines of the launch of HDFC Banks Go Digital campaign in Varanasi,

the spiritual capital of India, the banks Windows Phone app got a fine update as
well, with more capabilities coming soon. The launch saw HDFC Bank
announcing a technology agnostic Bank Aap Ki Muththi Mein (Bank in your hand)
offering which aims to turn a mobile phone into a bank branch.
The official HDFC Bank app has been very efficient, and has garnered positive
reviews and small updates every now and then, but a major refresh in the first
week of December went awry. The update brought a set of new features allowing
customers to use the app without logging in for contacting the bank for various
services and support channels, sharing feedback, and locating nearby ATMs and
bank branches.
However, the update prevented a lot of users on a certain Windows Phone 8.1 build
to login to ones account. At the event, when Abhishek Baxi from Windows Central
brought this to the notice of the team, he was told that the upcoming update will
take care of it, and the test build he tried worked well which has recently been
published on the Store as version 2.3.0.0.
As part of the new campaign, the next update will bring over 75 transactions to the
app by far the widest range of transactions conceivable. Besides essential
transactions such as booking fixed and recurring deposits, bill and tax payments,
buying insurance and mutual funds, the app will also allow customers, for the first
time in the country, to buy instantly all kind of loans. The app will offer fully
customized user experience, location-specific promotions, and offers/deals on
shopping, dining, movies and entertainment.
Incidentally, the banks Go Digital initiative is technology agnostic and serves
Smartphone users as well as basic feature phones that support internet browsing.
For phones that do not support internet browsing, theres SMS banking and
missed-call banking too.
He also spoke to Nitin Chugh, Head Digital Banking, HDFC Bank at the event,
and he asserted that Bank Aap Ki Muththi Mein literally turns a mobile phone into
a bank branch that is with you round-the-clock, wherever you are. He shared that
while there are close to 900 million mobile users in India, just about 40 million of
them use mobile banking. In 2014, 55% of the bank customers use Internet and
mobile banking to complete their banking transactions, which is significantly
higher than the corresponding figure in 2001 of just 3%.
SOURCE: Abhishek Baxi {Windows Central}
Download HDFC Bank (free) for Windows Phone 8
HDFC Bank Mobile Banking

By HDFC Bank Ltd.
View More by This Developer
Open iTunes to buy and download apps.
Description
HDFC Bank Mobile Banking
HDFC Bank Mobile Banking gives you access to Net Banking services on your
iPhone. Now, you can perform your banking tasks in the palm of your hand, from
anywhere and at anytime!
What can you do?
- Pay utility bills, credit card bills, etc.
- View Account summaries and Fixed Deposit summaries
- Transfer funds ,including transfers to other bank customers
- Request statements, cheque book, stop payment
And much, much more.
How to get started?

Download the app and simply enter your customer ID and IPIN to begin. However,
you have to be registered for Net Banking first; you can do so at
http://www.hdfcbank.com/personal/access/netbanking/netbanking_register.htm
HDFC Bank Ltd. Web SiteHDFC Bank MobileBanking Support
What's New in Version 2.4.1?
Apple Watch
If you are an hdfc bank account holder, this is perfect. I can pay my bills
from a single interface, check my account balance, and transfer funds easily
with this... Haven't seen it hang I a while, the new update seems to be good
with iOS8.0.3
Experience One Click Payments at
PayZapp FAQs
Collapse All
Experience One Click payment at SmartBuy through PayZapp
Mobile/DTH Recharge in just One Click with PayZapp
Experience Online Shopping in just One Click with PayZapp
MobileBanking
Personal
Ways to bank
Bank with your Phone
MobileBanking
HDFC Bank's MobileBanking is the most Convenient and easy way to stay
connected to your bank. Always! You can do over 75 plus transactions on your
smart phone through our MobileBanking App or mobile browser. Go Digital Bank Aapki Mutthi Mein
What's more our MobileBanking App is secure as no information is stored on
your mobile device or SIM card.
Apps for Mobile

Apps for Tablet
Through Browser
SMSBanking
Toll Free MobileBanking
Apps for Mobile

With MobileBanking you can access your account on your mobile in a safe and
secure manner. Now, check your account balance, pay bills, transfer funds and
make credit card payments anywhere, anytime with MobileBanking.
Security features of MobileBanking through Apps and Browser
No information is stored on your mobile phone or SIM card. So even if your phone
is lost or stolen, your account is absolutely safe and cannot be compromised. In
addition, you can call customer service and report your phone as stolen and we will
deactivate your IPIN and issue you a fresh IPIN.
HDFC Bank MobileBanking offers you the same unparalleled level of security as
HDFC Bank Net Banking.
Only you can login to your account with your Cust ID and your confidential IPIN
(Internet PIN) All account information is 128-bit SSL protected.
If IPIN (Internet Password) is entered incorrectly for five consecutive times,
HDFC Bank will block the usage of your IPIN. Please report the loss of mobile
phone to the Bank so that we may disable the IPIN and access to your account
through HDFC Bank MobileBanking.
Mobile Security - Do's and Dont's
DO's
Passwords protect the mobile phone. It is recommended to set the maximum
number of incorrect password submissions no more than three
Choose a strong password to keep your account and data safe
Review your account statements frequently to check for any unauthorized
transactions
Change your IPIN regularly
Report a lost or stolen phone immediately to your service provider and law
enforcement authorities
DONT's
Never give your PIN or confidential information over the phone or internet.
Never share these details with anyone
Don't click on links embedded in emails/social networking sites claiming to
be from the bank or representing the bank
Don't transfer funds without due validation of the recipient, as funds once
transferred cannot be reversed
Don't store sensitive information such as credit card details, mobile banking
password and user ID in a separate folder on your phone
Don't forget to inform the bank of changes in your mobile number to ensure
that SMS notifications are not sent to someone else
Never reveal or write down PINs or retain any email or paper
communication from the bank with regard to the PIN or password
Be cautious while accepting offers such as caller tunes or dialer tunes or
open/download emails or attachments from known or unknown sources
Be cautious while using Bluetooth in public places, as someone may access
your confidential data/information
Be careful about the websites you are browsing. If it does not look authentic, do
not download anything from it
Apps for Tablet

We have introduced the same convenience and security of our MobileBanking
Apps to our Tablet Apps. With our Banking App for Tablets you can check account
balance, transfer funds and make credit card payments anywhere, anytime. Now,
access your bank account through your tablet anywhere, anytime.

DO's
Password protects the mobile phone. It is recommended to set the maximum
number of incorrect password submissions no more than three.
Choose a strong password to keep your account and data safe.
transactions.
Change your IPIN regularly.
enforcement authorities.
DONT's
Never share these details with anyone.
be from the bank or representing the bank.
transferred cannot be reversed.
password and user ID in a separate folder on your phone.
that SMS notifications are not sent to someone else.
communication from the bank with regard to the PIN or password.
open/download emails or attachments from known or unknown sources.
your confidential data/information.
Be careful about the websites you are browsing. If it does not look authentic,
do not download anything from it.
Through Browser
Get access to your account any time you want with MobileBanking through
browser. Log in to your account and, check your account balance, pay bills,
transfer funds and make credit card payments anywhere, anytime. Just visit
m.hdfcbank.com and you're ready to bank!

DO's
Password protect the mobile phone. It is recommended to set the maximum
transactions.
DONT's
SMS Banking
If you do not have a smart phone or a data plan activated on your mobile phone,
you can still carry out banking transactions through SMS Banking. You can
perform a host of functions including accessing your account balance, ministatement and account statement etc. by sending a simple SMS
SMS 'BAL' to 5676712
Credit Cards:
You can now access your Credit card details by simply sending an SMS from your
registered mobile number:
SMS 'CCMENU' to 5676712


DO's
transactions.
DONT's
Toll Free MobileBanking

Now customers can view their account balance from ANY mobile, anytime,
anywhere.
To check account balance, customers can simply call on our toll-free number
1800-270-3333.
Call needs to be given from mobile number registered with HDFC Bank for
SMS Banking.
Customers already registered for SMS Banking can start using this facility
instantly.
Credit Cards:
You can now access your HDFC Bank Credit card details by simply giving a
missed call to 1800 270 3311

DO's

transactions.
DONT's
Investment Products
Recurring Deposit
Fixed Deposit
Mutual Funds
Demat Account
Recurring Deposit
For a much smaller investment per month, get interest rates equal to that of regular
Fixed Deposits.
Book Recurring Deposits through NetBanking in 3 simple steps
Select Open Recurring Deposit from the Accounts tab, Request section.
Select the branch and enter the required details such as amount, tenure,
nominee, and click on Continue and then Confirm.
Download the Recurring Deposit Advice
Benefits of Investing in Recurring Deposit through HDFC Bank NetBanking
Invest as little as Rs. 1,000 (or in multiples of Rs. 100 thereafter) or as large
as Rs. 14,99,900 per month
Choose a tenure of minimum 6 months (and in multiples of 3 months
thereafter) up to a maximum of 10 years. If you are an NRI customer, the
minimum tenure is 12 months.
TDS is not applicable on the Interest earned by Recurring Deposits as per
current Income Tax rules
Appoint a nominee while booking the Recurring Deposit.
Download your recurring deposit Advice instantly (in PDF or Excel format)
Liquidate Recurring Deposit.
Fixed Deposit
Book Fixed Deposits from the comfort of your Home or Office.
Book Fixed Deposits via NetBanking in 3 simple steps

Select "Open Fixed Deposits" from the Accounts tab, Request section.
Select the branch and enter the required details such as tenure, amount,
nominee, etc and click on "Continue" and then "Confirm".
Download the Fixed Deposit Advice
Benefits of Investing in Fixed Deposit through HDFC Bank NetBanking
View all your Fixed Deposit details
Avail Super-Saver, Sweep-in.
Appoint a Nominee while booking a Fixed Deposit
Download your Fixed Deposit Advice instantly (in PDF or Excel from)
Liquidate Fixed deposit Instantly upto Rs. 5 Crores
Mutual Fund
Invest in a wide range of Mutual Funds with a complete control over your Mutual
Fund investments though HDFC Bank's NetBanking.
Invest in Mutual Funds through NetBanking

An ISA account with the Bank is needed to invest in MF.
To open an Investment Services Account (ISA) please visit your nearest HDFC
Bank Branch to collect the required form.
Benefits of Investing in Mutual Funds through HDFC Bank NetBanking.
Invest in NFOs and existing Funds
Invest in SIPs (Systematic Investment Plans)
Demat Account
Invest in a range of securities including Equities, Mutual Funds, IPO's, ETF's Gold and Indices, Bonds, NCDs etc., and store them conveniently in your Demat
Account.
View your Investments, download statements & do a lot more with the safe and
convenient Demat Tab on NetBanking.
Features of Demat Tab on NetBanking
With the options given on the right hand side of the Demat section, you can view:
Yearly transactions in one go (However the date range should not exceed 10
days)
Settlement calendar
View & download Transaction cum billing & holding statements
To open a Demat Account - Please visit your nearest HDFC Bank Demat Centre.

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HDFC Bank Limited is an Indian banking and financial

services company headquartered in Mumbai, Maharashtra. Incorporated in 1994,

"We understand your world"

Banking, Financial services

Mumbai, Maharashtra, India

Aditya Puri (MD)

US$ 6.5 billion (March 2013)

US$ 1.87 billion (March 2013)

US$ 1.1 billion (March 2013)

US$ 66.7 billion (May 2013)

US$ 08.6 billion (March 2013)

Number of employees 69,065 (March 2013)

Access anytime, from anywhere

Purchase a Gift Card

Set your IPIN

Third Party Transfer Tab and follow the instructions

Current account holders need to be registered for Financial rights in order to

What is Secure Access?

What transactions are covered under the TPT facility?

Visa Card Pay

Do I have to register for the Secure Access on a Compulsory Basis

Can I register for Secure Access service through the Branch /

Will my Customer ID or NetBanking Password (IPIN) change?

Is there a change in how I Log in to my NetBanking Page?

Is Secure Access facility free of cost?

Secure Access - Registration Process and How does it work?

Is it compulsory to answer all the five questions?

Can I upload my own picture as a Secure Access Image?

Can I use special characters in Secure Access Phrase?

Will I be asked questions every time I do a transaction?

What if my Secure Access ID gets locked?

Why do I need to set up challenge questions?

What If I forget the answers to the questions?

HDFC Life Pension Super Plus Plan

Insurance, and select General or Life Insurance option, as required.

Virtual Keyboard is an online application, which gives an option for customers to

How to Use the Virtual Keyboard?

With the help of the mouse, please enter the IPIN

Can the Scrambled Keyboard and "Mouse over/ Hovering"

How to use the Hovering Keyboard?

How can I log in if I have forgotten my password?

How can you block your IPIN (password) or un-register?

What can I do using Net Banking?

What is the process for IPIN (password) regeneration?

What are the measures I can take to make NetBanking safer?

Credit Card Holders(if you do not Why

At HDFC Bank, your

Fly Free Faster

Grow your money

At HDFC Bank, your

JetPrivilege HDFC Bank World Debit Card on NetBanking

Benefits of JetPrivilege HDFC Bank World Debit Card

Debit Cards tab and select Debit Card Upgrade

Select the Debit Card you wish to upgrade

Loan Accounts Online

NRI Bank Accounts

Accounts for Returning Indians

Select your current region of residence

Sending Money to India

Making Money Transfer Quick, Safe and Easy

At HDFC Bank, it is our endeavour to nurture a truly personal relationship with

HELPING YOU DECIDE

Use a Product Finder to choose a Money Transfer Option