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LEMBAR PENGESAHAN (1)

LAPORAN KERJA PRAKTIK

DI PT. MOBILE-8 TELECOM, Tbk


Laporan ini telah diperiksa dan disetujui oleh :

Koordinator Pembimbing

Agung Priyo Utomo


Head of VAS Network Configuration

Mengetahui,

Pimpinan Perusahaan

Agus Sena
Head of NOC

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LEMBAR PENGESAHAN (2)

Judul : Pemantauan Performansi Perangkat Value Added


Service (VAS) di PT. MOBILE-8 TELECOM, Tbk
Nama : Ade Fathurrohman
No. Reg. : 5215 060 202

Dosen Pembimbing

Nama Tanda Tangan Tanggal

Arum Setyowati, S.Pd, MT


NIP. 197309151999032002

Dosen Penguji

Nama Tanda Tangan Tanggal

Drs.A.Syarifudin
NIP. 195708181984031003

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KATA PENGANTAR
Alhamdulillah, segala puji dan syukur penulis panjatkan ke hadirat Allah
SWT karena dengan rahmat dan hidayah-Nya, maka penulis dapat menyelesaikan
”Laporan Kegiatan Praktik Kerja Lapangan”. Sholawat serta salam semoga tetap
tercurah kepada junjungan Nabi Muhammad SAW. Amin.
Dari awal pelaksanaan PKL sampai pada penyusunan laporan ini, tak
dapat dipungkiri bahwa penulis mendapat banyak bimbingan dari berbagai pihak.
Oleh karena itu, dalam kesempatan ini penulis mengucapkan terima kasih kepada:
(1) Ibu Arum setyowati, selaku dosen pembimbing Praktik Kerja Lapangan
(2) Bapak Agus Heryanto Lukas selaku Direktur Teknik PT. Mobile-8
Telecom, Tbk yang telah mengizinkan kerja praktik ini terlaksana
(3) Bapak Agus Sena selaku Head of NOC PT. Mobile-8 Telecom, Tbk yang
telah mengizinkan kerja praktik ini terlaksana.
(4) Bapak Agung Priyo Utomo selaku Head of VAS Network Configuration dan
sebagai koordinator pembimbing kerja praktik.
(5) Bapak Yudi Ariyanto selaku pembimbing utama selama kerja praktik di PT.
Mobile-8 Telecom, Tbk.
(6) Bapak Gian Hamdani, Bapak Syarif, dan Bapak Wahyu Satrio yang telah
membimbing selama kerja praktik di PT. Mobile-8 Telecom, Tbk.
(7) Ibu Niken sebagai HRD yang membantu terlaksananya kerja praktik ini.
(8) Semua staf dan karyawan PT. Mobile-8 Telecom, Tbk yang telah banyak
membantu, yang tidak dapat disebutkan satu-persatu pada lembar ini.
(9) Orang tua dan keluarga penulis
(10) Teman- teman jurusan teknik elektro.

Penulis menyadari banyak kekurangan dalam penyusunan laporan ini,


namun penulis berharap semoga penulisan ini dapat bermanfaat bagi semua pihak.

Jakarta, Oktober 2009


Penulis

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DAFTAR ISI

HALAMAN JUDUL................................................................................................
LEMBAR PENGESAHAN (1)..............................................................................i
LEMBAR PENGESAHAN (2).............................................................................ii
KATA PENGANTAR..........................................................................................iii
DAFTAR ISI........................................................................................................iv
DAFTAR GAMBAR.............................................................................................vi
DAFTAR TABEL...............................................................................................viii

BAB I PENDAHULUAN..................................................................................1
1.1 Profil Perusahaan.............................................................................1
1.1.1 Manajemen PT Mobile-8 Telecom,Tbk.............................2
1.1.2 Visi dan Misi PT Mobile-8 Telecom,Tbk..........................3
1.1.3 Target Market.....................................................................3
1.2 Lingkup Pekerjaan...........................................................................4
1.3 Jadwal Pelaksanaan PKL.................................................................4

BAB III PELAKSANAAN PKL.........................................................................5


2.1 Perencanaan Pekerjaan.....................................................................5
2.2 Pelaksanaan Pekerjaan.....................................................................5
2.2.1 Pengenalan Value Added Service (VAS)..........................5
2.2.2 Elemen Jaringan VAS....................................................... 6
2.2.2.1 Short Message Service Center............................... 6
2.2.2.2 Short Message GSM Roaming Gateway…………9
2.2.2.3 External Short Message Entity (ESME)...............19
2.2.2.4 WAP Proxy Gateway (WPG)...............................22
2.2.2.5 Binary Runtime Environtment for Wireless.........23
2.2.2.6 Voice Mail Service (VMS)...................................26

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2.2.2.7 Miss Call Service (MCS).....................................26
2.2.2.8 TV Mobi...............................................................28
2.2.2.9 Traffic Monitoring/Darwin Server.......................28
2.3 Aplikasi Inhouse VAS.................................................................30
2.3.1 Payment Gateway...............................................................30
2.3.2 Pre Paid Service Gateway (PPSGW)..................................31
2.3.3 Home Location Register Gateway (HLRGW)...................33
2.3.4 Short Message Peer-to-Peer VAS (SMPPVAS).................32
2.3.5 Fren/ Hepi Milis..................................................................33

BAB III ANALISIS PEKERJAAN...................................................................35


3.1 Analisis Pekerjaan.........................................................................35
3.1.1 Proses pengambilan data dan pengolahan data ....................35
3.1.1.1 SMSC Statistics.......................................................36
3.1.1.2 SGRG Statistics ......................................................39
3.1.1.3 VAS Performance Daily Statistics ......................... 44
3.1.1.4 VAS Performance Weekly Statistics ......................45
3.1.1.5 1st and retry attempts 4444 Statistics........................46
3.1.1.6 Pengecekan Elemen Netrwork.................................47
3.2 Parameter Error Pada Short Message............................................48

BAB IV PENUTUP............................................................................................51
4.1 Kesimpulan....................................................................................51
4.2 Saran .............................................................................................51

DAFTAR PUSTAKA...............................................................................................
LAMPIRAN ............................................................................................................

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DAFTAR GAMBAR

Gambar 2.1 Konfigurasi Jaringan SMSC....................................................................8

Gambar 2.2 Call Flow SMSC...................................................................................10

Gambar 2.3 Call Flow SGRG saat pengiriman pesan dari SMSC ke pelanggan
operator lain jika pengiriman sukses.....................................................10

Gambar 2.4 Call Flow SGRG saat pengiriman pesan dari SMSC ke pelanggan
operator lain jika pengiriman pending atau tertunda saat proses
Sending Routing Info (SRI)..................................................................12

Gambar 2.5 Call Flow SGRG saat pengiriman pesan menuju SMSC jika
pengiriman sukses..................................................................................14

Gambar 2.6 Call Flow SGRG saat pengiriman pesan menuju SMSC jika
pengiriman pending atau tertunda..........................................................16

Gambar 2.7 Call Flow ESME saat pengiriman pesan dari content provider ke
pelanggan...............................................................................................21

Gambar 2.8 Call Flow ESME saat pengiriman pesan ke content provider...............21

Gambar 2.9 WAP Proxy Gateway............................................................................22

Gambar 2.10 Jaringan WPG........................................................................................23

Gambar 2.11 Jaringan BREW.....................................................................................24

Gambar 2.12 Disain Jaringan BREW di bagian operator...........................................25

Gambar 2.13 Call Flow Miss Call Service……………..............................................27

Gambar 2.14 Traffic Monitoring……………………................................................29

Gambar 2.15 Konfigurasi Jaringan Traffic Monitoring..............................................30

Gambar 2.16 Call Flow HLRGW……………………................................................33

Gambar 2.17 Konfigurasi dasar jaringan SMPPVAS............................................35

Gambar 3.1 Contoh Program SMSC OAM Manager ..............................................36

Gambar 3.2 Service PPS Statistics…………………………………………………38

Gambar 3.3 SGRG Statistics……………………………………………………….40

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Gambar 3.4 SGRG Statistics MO …………………………………………………40

Gambar 3.5 Grafik 1st and retry attempts 4444 Statistics…………………….47

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DAFTAR TABEL

Tabel 1.1 Board of Commissioners.........................................................................4

Tabel 1.2 Board of Directors...................................................................................4

Tabel 3.1 Contoh tabel Flow Statistics …………………………………………40

Tabel 3.2 Statistik performansi pesan yang dikirim ke nomor selain Mobile-8

Telecom,Tbk (SMS MO).....................................................................45

Tabel 3.3 Statistik performansi pesan yang dikirim ke nomor selain Mobile-8

Telecom,Tbk (SMS MT).....................................................................46

Tabel 3.4 Perfomance Dailly Statistics …………………………………….........47

Tabel 3.5 Perfomance Weekly Statistics …………………………………..........48

Tabel 3.6 1st retry attempts 4444 statistics.............................................................45

Tabel 3.7 Pengecekan Network Elemen …………………………………….......50

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