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How much do my letter and parcel cost?


Services and prices for private customers

2015

Dear Customer
We are pleased that you are interested in our products and services. To help you quickly find what you are looking for, we have laid
out this brochure in a manner that it is clear, comprehensive and easy to understand. The brochure features prices, additional services,
dimensions, delivery times, online services and much more. For more information, go to swisspost.ch/sending
Where do I find what?
Domestic

International

Online services

Parcels

Page 3

Letters

Page 4 6

Letters

Page 4 6

Parcels

Page 7 8

PostPac the ideal packaging

Size

Page 9

Pre-franked envelopes and postcards

Internal dimensions (cm) Price per item (CHF)

PostPac 0

22.9 16.2 4

2.00

PostPac 1

22.9 14.7 9.9

2.20

PostPac 2

31.5 22.5 12.5

2.60

Eco PostPac

31.5 22.5 12.5

2.40

PostPac 3

33.5 31.5 13.5

3.70

PostPac 4

48 26 16.5

4.70

PostPac 5

32.7 11.5 10.5

3.40

PostPac 6

42 29.7 (A3)
Height: 1 8

3.70

PostPac 7

Length: 62 110
Diameter: 10

4.70

Send mail quickly and easily


Address it correctly, seal the envelope, and your letter is ready to
send. Our convenient Pre-franked envelopes are available in a
variety of formats and versions (including Pre-franked air cushion
envelopes) at postshop.ch and your local post office.

pro clima

With pro clima, your international letters and parcels are


carbon neutrally. All addressed letters transported by us in
Switzerland are carbon neutrally and surcharge-free.
swisspost.ch/carbon-neutral

Pre-franked postcards
Convenient for any change of address and competition reply
so the first prize gets to you on time. Available at your post
office.

Domestic parcels
Calculate prices

Standard parcels
Weight

Swiss-Express
Moon

PostPac Priority

PostPac Economy

9.00

7.00

up to 1 kg

16.00

up to 2 kg

18.00

up to 5 kg

20.00

11.00

9.00

up to 10 kg

24.00

12.00

10.00

up to 20 kg

27.00

18.00

15.00

up to 30 kg

30.00

25.00

22.00

Bulky goods
up to 30 kg

37.00

29.00

A price reduction of CHF 1.50 (incl. VAT) versus published list prices applies for return parcels (Priority or Economy)
with pre-printed labels (consignment barcodes beginning with 99.01) to mail order companies.

All rates also online:


swisspost.ch/calculate-prices

Delivery times
Swiss-Express Moon
Hand-in until counters close in the evening. Delivery the next working day by
9 a.m. at the latest:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday1
1

Additional services

Liability included

Manual processing
Surcharge

4.00

The following items are


processed manually:
Tubes including tins, pyramids, triangular packages
up to 100 cm in length
Bottles (excluding glass)
All canisters
Consignments in packaging
made of wood, metal or leather

Signature
Personal delivery against signature
Surcharge

For domestic parcels, Swiss Post is liable


for loss, damage or inappropriate delivery
up to CHF 500.00.
For tips on packaging and addressing
your consignments correctly, go to
swisspost.ch/tips-for-sending-mail
All parcels must include appropriate valid
postage. Forwarded and returned shipments are treated as new consignments.

2.00

Tuesday
Wednesday
Thursday
Friday
Saturday
Monday
Monday

At selected post offices.

PostPac Priority
More than 200 post offices accept PostPac
Priority until 4 p.m. At all other post offices,
items must be mailed by 12 noon. Delivery
on the next working day (excluding Saturdays):
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Tuesday
Wednesday
Thursday
Friday
Monday
Tuesday

Signature: liability for loss, damage


or inappropriate delivery up to CHF 1,500.00.

Standard parcels include

Bulky goods include

swisspost.ch/locations

Minimum dimensions (recommended)


Thickness: 1 cm
Weight: 100 g
Format: 14.8 10.5 cm (A6)

Consignments larger than standard parcels (items over 100 cm in length or with
two dimensions greater than 60 cm),
items with a tag and unpackaged items.

PostPac Economy
and Bulky goods Economy
Delivery within two working days
(excluding Saturdays):

Maximum dimensions (required)


Weight: 30 kg
Format: 100 60 60 cm

Maximum dimensions (required)


Length:
max. 250 cm

or circumference max. 400 cm
(2 height + 2 width + longest side)

Weight: 30 kg

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Max.
30kg

Wednesday
Thursday
Friday
Monday
Tuesday
Wednesday

0cm

60cm
Max.
30kg
60cm

>10

100cm
00

>1

cm

Swiss-Courier
For consignments you wish to have
delivered to the recipient today, call free
on +41 (0)800 88 88 88.

Domestic letters
Format up to B5
2 cm thickness

A Mail

B Mail

Additional services for A Mail


3.50

Surcharge for A Mail Plus

Standard letter

1 100 g

1.00

0.85

Midi letter

101 250 g

1.30

1.10

Liability for loss, damage or


inappropriate delivery up to CHF 100.00

Surcharge for Registered mail

5.00

Liability for loss, damage or


inappropriate delivery up to CHF 500.00

Additional services for Registered mail

B Mail

A Mail

1 500 g

2.00

1.80

501 1,000 g

4.00

3.60

Surcharge for Personal delivery

5.00

Surcharge for Return receipt

5.00

International letters
Standard letter,
format up to B5
2 cm thickness

Priority

Additional services for Priority

Economy

Europe

Other
countries

Europe

Other
countries

1 20 g

1.40

1.90

1.30

1.60

21 50 g

2.60

3.80

2.20

2.80

51 100 g

3.70

5.00

2.90

3.60

Surcharge for Registered mail

6.00

Liability for loss or damage


up to CHF 150.00

Additional services for Registered


mail Priority
Surcharge for Personal delivery

6.00

Service only available for selected countries

Large letter,
format up to B4
2 cm thickness

Priority

Economy

Europe

Other
countries

1 100 g

4.30

5.80

3.80

4.20

101 250 g

7.00

9.50

4.90

6.30

251 500 g

12.50

16.00

8.50

9.50

501 1,000 g

17.00

25.50

10.50

15.00

Europe

Other
countries

For information on mailing consignments that are larger than the B4 format, thicker
than 2 cm or that weigh more than 1 kg, see Domestic parcels (page 3) or International parcels (pages 7 and 8).

Surcharge for Return receipt

6.00

Removable. Valid from 1 January 2015.

Large letter, format up


to B4
2 cm thickness

Formats

Standard formats up to B5
A6
14.8
10.5 cm
C6
16.2
11.4 cm
C6/5
22.4 11.4 cm
A5
21.0
14.8 cm
C5
22.9
16.2 cm
B5
25.0
17.6 cm

Standard formats up to B4
A4
29.7
21.0 cm
C4
32.4
22.9 cm
B4
35.3 25.0 cm

Calculate prices

Format B4 (35.325cm)

Format B5 (2517.6cm)

All rates also online:


swisspost.ch/calculate-prices

The General Terms and Conditions of Post CH Ltd (swisspost.ch/gtc) and the associated communication in their current versions,
including the information on prices, form the basis of the range of services offered by Post CH Ltd. The services and prices are also
valid for the Principality of Liechtenstein. We expressly reserve the right to make changes. Domestic prices include VAT.

Domestic letters
A Mail Plus

Unaddressed A Mail items

The additional service for A Mail is the


right solution for mail with contents (such
as tickets) requiring more security than an
A Mail item. A Mail Plus letters can be
tracked electronically from the time they
are posted to delivery. The delivery does
not require a signature. Liability for loss,
damage or inappropriate delivery up to
CHF 100.00.

Delivery times

Unaddressed A Mail is the right solution


for sending official and commercial mailshots. If posted on time, they are delivered the next day (Monday to Friday).
Formats up to B5, 5 mm thickness and up
to a weight of 50 g can be sent at
a price of CHF 0.40 per item.
swisspost.ch/uam

B Mail
Delivery within three working days
(Mon Fri) of posting.
Registered mail
Next working day delivery
(excluding Saturdays).

Registered Prepaid

Swiss-Courier

Registered mail for posting is as safe as


traditional registered mail only more
flexible.
Prepaid franking
Post at letter boxes or post office
counters
Convenient posting at any time of day
Consignment tracking and liability
included
Delivery of consignment against
signature

A Mail1
Next day delivery (excluding Sundays and
federal, cantonal and regional holidays).

1Hand-in

For consignments you wish to have


delivered to the recipient today, call free
on +41 (0)800 88 88 88.

by 6.30 p.m. or by earlier regular counter closing


time, or posted in a letter box before the last collection for A
Mail. Available at post offices with extended evening opening
hours until the specified closing time for A Mail.

TIP
From 50 letters per consignment, Swiss
Post will frank your items with P.P.
(Port Pay) for you. Please ask at your
post office for further details.

Available at postshop.ch and your


post office.

International letters
Price zones and delivery times2
Country

Price zone

Priority (days)

Economy (days)

Australia

56

7 15

Austria

23

47

Belgium

23

48

Brazil

36

10 20

Canada

57

8 15

China (Peoples Republic of)

36

10 20

Denmark

23

49

France

23

48

Germany

23

48

India

48

10 20

Italy

24

6 12

Japan

35

7 15

Netherlands

23

49

New Zealand

46

10 15

Poland

35

6 10

Portugal

23

59

Romania

35

7 15

Russian Federation

37

10 20

Spain

23

6 12

Sweden

23

59

Thailand

38

10 20

Turkey

35

7 12

Ukraine

36

10 15

United Kingdom

23

59

United States

37

7 15

2Average

delivery times in working days (Monday to Friday), day of posting not included.

Price zone 1 = Europe / Price zone 2 = Other countries

International parcels
Price zones and delivery times1
MiniPac International

Country
Price
zone

Priority
(days)

Economy
(days)

PostPac International
Price
zone

Priority
(days)

Documents

Economy
(days)

Price
zone

URGENT
(days)

Goods
URGENT
(days)

ISO
code

Australia

56

7 15

58

20 kg 9 15

20 kg

24

35

AU

Austria

23

47

25

30 kg

58

30 kg

13

13

AT

Belgium

23

48

30 kg 4 7

30 kg

BE

Brazil

36

10 20

5 10

30 kg 16 25 30 kg

24

35

BR

Canada

57

8 15

58

30 kg 8 12

30 kg

13

23

CA

China (Peoples Republic of)

36

10 20

48

30 kg 15 25 30 kg

35

36

CN

DK

Denmark

23

49

30 kg 5 7

30 kg

12

12

France

23

48

23

30 kg 5 7

30 kg

12

12

FR

Germany

23

48

47

30 kg

DE
IN

India

48

10 20

15 20 20 kg

24

35

Italy

24

6 12

45

30 kg 8 15

30 kg

IT

Japan

35

7 15

46

30 kg 8 10

30 kg

24

34

JP

30 kg 5 8

20 kg

12

NL

30 kg 12 15 30 kg

35

46

NZ

Netherlands

23

49

New Zealand

46

10 15

4 10

Poland

35

6 10

35

30 kg 7 12

20 kg

12

14

PL

Portugal

23

59

30 kg 6 12

30 kg

12

13

PT

Romania

35

7 15

49

30 kg 15 25 30 kg

13

24

RO

Russian Federation

37

10 20

5 10

20 kg 15 25 20 kg

25

46

RU

Spain

23

6 12

30 kg 7 10

30 kg

12

13

ES

Sweden

23

59

45

30 kg 6 12

30 kg

12

12

SE
TH

Thailand

38

10 20

5 10

30 kg 12 15 30 kg

23

26

Turkey

35

7 12

5 10

30 kg 12 15 30 kg

13

26

TR

Ukraine

36

10 15

48

30 kg 15 20 30 kg

13

25

UA

United Kingdom

23

59

35

30 kg 6 10

30 kg

GB

United States

37

7 15

48

30 kg 11 15 30 kg

13

23

US

1Average

delivery times in working days (Monday to Friday), day of posting not included.

MiniPac International: Price zone 1 = Europe / Price zone 2 = Other countries


URGENT: Price zone 1 = Europe / Price zone 2 = USA/Canada / Price zone 3 = Other countries
You can get additional information on maximum dimensions, delivery times and maximum weights for these and
other countries at swisspost.ch/calculate-prices or by calling Customer Service on +41 (0)848 88 88 88.

URGENT delivery times


The published delivery times for URGENT
consignments apply only to large cities and
urban areas. For enquiries about delivery
times, call free on +41 (0)800 45 45 45.

Note on URGENT
P.O. Box and poste restante addresses are
not permitted. The recipients phone
number is required.
The delivery of medicines to private individuals is excluded.

Liability included


URGENT
goods: CHF 1,000.00
URGENT documents: CHF 150.00
PostPac International Priority / Economy:
CHF 1,000.00

Exempted from liability:


Mobile phones
TV sets
Computers/laptops
Other electronic devices
Please note our General Terms and Conditions Postal Services for private customers swisspost.ch/gtc

Dangerous goods
Shipping dangerous goods abroad is prohibited.
You can find all the necessary information
in the brochure Dangerous goods in inter
national mail at your post office or at
swisspost.ch/tips-for-sending-mail

International parcels
Customs formalities

Prices for MiniPac International Priority and Economy


Priority

Weight

Economy

Other
countries

Europe

Europe

Other
countries

1 500 g

14.00

20.00

9.50

12.00

501 1,000 g

20.00

32.00

12.50

18.00

1001 2,000 g

32.00

44.00

24.00

32.00

See page 4 for MiniPac International Priority additional services (International letters).
Length + width + height = max. 90 cm, no dimension to exceed 60 cm
Tubes: length + twice the diameter = max. 104 cm, length not to exceed 90 cm, weight max. 2 kg

Prices for PostPac International Priority and Economy


Weight

Zone 1

Zone 2

Zone 3

P = PostPac International Priority


E

Zone 4

Zone 5

E = PostPac International Economy

2 kg

41.00

37.00

48.00

41.00

52.00

45.00

59.00

49.00

71.00

53.00

5 kg

51.00

45.00

61.00

53.00

73.00

58.00

91.00

65.00 109.00

77.00

10 kg

59.00

49.00 75.00

64.00 103.00 77.00 133.00 92.00 164.00 113.00

15 kg

70.00

54.00

74.00 128.00 101.00 185.00 123.00 226.00 154.00

20 kg

75.00

59.00 105.00

85.00 164.00 113.00 234.00 154.00 302.00 185.00

25 kg

81.00

64.00 123.00

95.00 185.00 138.00 271.00 180.00 364.00 216.00

30 kg

86.00

69.00 133.00 105.00 205.00 164.00 299.00 204.00 415.00 252.00

MiniPac International
For consignments of up to 2 kg containing goods whose value does not exceed
CHF 700.00, it is sufficient to use the
green customs label.
For consignments where the value of the
goods has not been stated (e.g. a gift), a
customs declaration must be used instead
of the green customs label.
PostPac International and URGENT
consignments
All consignments must be accompanied
by a waybill. The maximum weight for
PostPac International is 30 kg, or 20 kg
for some countries. The maximum weight
for URGENT goods is 30 kg, or 2 kg for
URGENT documents.
Please note:
As a rule, it is up to the sender to obtain
information about import and export options from the relevant authorities in the
destination country or from the relevant
consulates. Swiss Post accepts no responsibility for this.
Additional services

Prices for URGENT


Weight

URGENT goods, up to 30 kg
Europe

USA,
Canada

0.5 kg

72.00

1 kg

URGENT

documents1,

up to 2 kg

Other
countries

Europe

USA,
Canada

Other
countries

87.00

113.00

57.00

74.00

90.00

77.00

97.00

132.00

65.00

85.00

110.00

2 kg

90.00

110.00

160.00

76.00

97.00

139.00

3 kg

108.00

130.00

202.00

4 kg

131.00

148.00

242.00

5 kg

146.00

168.00

292.00

10 kg

187.00

217.00

388.00

15 kg

242.00

291.00

536.00

20 kg

300.00

366.00

668.00

25 kg

362.00

440.00

804.00

30 kg

421.00

501.00

950.00

Manual processing
Surcharge

4.00

The following items are


processed manually:
Tubes including tins, pyramids, triangular packages up to 100 cm in length
Bottles (excluding glass)
All canisters
Consignments in packaging made of wood,
metal or leather

Bulky goods
Surcharge

15.00

Bulky goods include:


PostPac items that exceed the maximum dimensions for standard parcels (100 60 60 cm)
URGENT items that exceed the maximum
dimensions of 100 60 70 cm
Items with a tag
(even if within the standard dimensions)
Unpackaged items
(even if within the standard dimensions)
Rolls longer than 100 cm
Please note the specific regulations for each country.

1A

document is defined as anything written or otherwise committed to paper (printed, copied, typewritten or written by hand) that
does not have a commercial value and that weighs no more than 2kg. Media such as CD-ROMs, USB sticks, etc., are classified
as URGENT goods.

Calculate prices
All rates also online:
swisspost.ch/calculate-prices

Online services
SMS postage stamps

Order stamps

Create waybill
Shipping
1

Contents

Addresses

Check

Print

Country of destination

Country of destination

United States of America

Total weight

State the gross weight of the consignment (incl. packaging)


For weights up to

2 kg

Type of dispatch

PostPac International PRIORITY


Rapid, CHF 52.

PostPac International ECONOMY


Convenient, CHF 45.

Are you out and about with no stamps


to hand? Do you have a letter to send,
but no stamps in the house? With SMS
postage stamps, you always have stamps
with you, wherever you are: easy, quick
and around the clock.
swisspost.ch/smsstamp

Create freight documents for all speeds


abroad easily and conveniently from your
home online at swisspost.ch/waybill
Goods URGENT
Urgent, CHF 110.

Documents URGENT
Urgent, CHF 97.

Track & Trace


You can use Track
& Trace to check
t
n
e
the location or
m
ign
Cons
g
processing status
n
i
k
trac
of a consignment
is
r a at any time. Just
sp
o s t . c h / t enter the consignment number to find out
whether a consignment is still at the distribution centre, has left the country or
has already been delivered to the recipient. You can discover the products and
countries for which consignment tracking
is available online.

sw

Find the right price quickly and easily!


Wherever you are, you can now
calculate letter and parcel prices at
swisspost.ch/calculate-prices or
with the Swiss Post app.

ck

a n d tr a c e

Calculate prices

You can always find our current range of


products and order stamps at postshop.ch

Resources
You can find more information and details about our products in our online brochures and fact sheets at
swisspost.ch/tips-for-sending-mail, or in our sales flyers at your post office.

Post CH Ltd
Swiss Post Customer Service
Viktoriastrasse 21
3030 Berne
Switzerland
Tel. +41 (0)848 88 88 88
Fax +41 (0)844 88 88 88

TNT Swiss Post AG


URGENT Customer Service
Amsleracherweg 8
5033 Buchs
Switzerland
Tel. +41 (0)800 45 45 45
Fax +41 (0)62 837 01 05

custcare@swisspost.ch
swisspost.ch

cs.urgent.ch@tnt.com
tntswisspost.com

01.2015 PV

For URGENT consignments