Easy and User friendly Registration requesting for a new login id and
password.
Easy and secured login with captcha code.
Forgot Password
Password retrieval based on Users Email id / Mobile number.
Password sent via Users Email id / SMS alert.
Account Information
Edit and manage the Profile
Change password.
One Click Snapshot view
View Invoice, bills and receipts
My Standing Instructions
Manage and add Standing Instructions to the Community.
My Motors
Manage Users vehicles and garage details.
Domestic Helper
View & Search available domestic help
Assign to apartment.
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Community Services
Pay Bills Online
View and pay their bills online.
Check Utility Consumption (ex: Electricity, Water, Telephone, etc.,)
and pay online.
Pay online using easy and secured transactions.
Request activation, de-activation or temporary suspension of
service like Telephone, Electricity, etc from their units.
Book Community Facilities
Search and book facilities available at the Apartment.
Booking free / paid facilities (i.e., Swimming Pool, Tennis court,
Community Hall etc.,) via secure & easy payment.
View Status of all facilities
Community Library
Search for Books, CDs or Magazines.
Reserve available books or magazines.
Provide Video on Demand library for viewing at home television.
My Security
View visitor log with details of visit, time etc.
Audit trail.
Track and pre-approve visitors.
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Shopping Cart
Surf products posted by different vendors under different
categories with the details and images.
Product description with details, image etc.
Zoom feature for the Product images in a Digital photo album.
Review, rate a product.
Report abuse option for a product.
Add to My Wish list.
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Community Projects
Update on recent projects inside the apartment complex.
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Help Desk
Register Request / Complaint and Tracking
Complaints and requests can be logged under customizable
categories, responsibility and status can be assigned
Track and update work progress. Notes get saved with the author
and date automatically
SMS / Mail alert reply with complaint tracking number to the user.
SMS / Mail alert to the admin assigned employee to attend the
request / complaint.
Complaints can be automatically escalated if it is not acted
upon within a set timeframe
Escalation owners for each level, transition rules can be set for
each category
SMS / Mail alert reply with complaint tracking number to the user.
SMS / Mail alert to the admin assigned employee to attend the
request / complaint.
Extras
Concierge Services
Integrate with 3rd party providers for services like postage,
newspaper, laundry, vacation service, taxi etc.
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Usability
Easy, flexible checkouts with secured online payment gateways such
as PayPal, Google Checkout, ICICI, Authorize.net, Pay seal, Citi Bank,
CC Avenue, etc.
Mobile Payment through ngPay.
SSL, Data encryption.
User friendly Graphical User Interface.
User customizable account dashboard.
SMS / Email alerts.
Control for light, a/c, screens, room heater/cooler, etc from the
Smart Phone in the unit.
Integrate weather information for display on TV, Smart phone or
signage.
Bus shuttle/Flight/Train information on Smart phones or signage
Water testing and water quality data.
IPhone integration to switch on/off light or other home equipment
remotely.
Green Initiatives
Carbon Calculator to calculate amount of carbon emitted by the
user / community to the environment.
Track Carbon emission based on individual home, group, apartment
complex, community facilities
Offset carbon emission.
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Account Information
Edit and manage the account information.
Change of new password.
Block Management
The specific Block can be searched from the Block list and their
details can be edited/ viewed.
Create and manage multiple blocks ( multiple MDU blocks can be
part of HOA)
Display Floor Plans
Vendor Management
Manage vendors and their details based on their Registration at
the apartment HOA .
Vendor Items Management
Add / Manage item categories of vendors.
Manage vendors items.
Process Report abused items.
Vendor Order Management
View vendor orders and track status.
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User Management
Manage residents and their details of the apartment HOA .
Resident accounts can be added, approved, deactivated
Bulk upload from spreadsheet to create Resident Accounts
Track apartment maintenance, dues
Notifiations and reminders
Acess control cards
Vehicle / Garage Management
Create / manage allotted garages for residents.
Manage / View vehicles of the residents.
Personnel Management
Add / Manage Personnel categories.
Add / Manage Personnels under a category.
HOA can maintain its personnel database, contact information and
other relevant information.
Residents can lookup this information for complaint redressal,
escalation, etc.,
Directory of all staff specific to a flat, such as domestic help, driver,
cook etc.
Status such as 'Active', 'Temp', 'Expired' can be assigned to control
entry
Details such as Badge Number, phone number, email, address,
photograph can be stored for each staff member
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Help desk
Ticket Management
User request/complaints can be viewed.
Assign a task to an employee.
Changing of status as pending to processing, processing to
completed and completed to reopen.
Manage/View the log of the employee, status of the tickets.
Asset Management
HOA can maintain the list of assets and manage the inventory using
this option.
Add / Manage assets.
Asset Logs & Maintenance.
Asset replacement.
The central directory AMC contacts, other maintenance contacts.
Due dates of upcoming payments and service.
These contacts can be assigned to designated assets in asset
tracker.
Club Management
Add / Manage Food inventory.
Add / Manage Beverage inventory.
Add / Manage Sports Equipments.
Add / Manage Club Infrastructure Equipments.
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Document Management
Document Managent and archiving of HOA documents.
Storage space for scanned agreements, work in progress docs.
Share documents with all residents, one click publishing sends it to
the Document Repository.
Any approved Vendor can view his business reports on sales and
service.
Users contact details report.
Most selling items report.
Best purchased user report.
User
Neighbours contact details report.
Vendors contact details report.
Best active users of the HOA community.
Admin
Users contact details report.
Vendors contact details report.
Asset reports
Security reports
Carbon emission reports
Ticket management reports.
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Vendor Registration
Easy and User friendly registration requesting a new login id and
password.
Easy and secured login with captcha code.
Forgot Password
Password retrieval based on vendors Email id / mobile number.
Forgot Password sent via vendors Email / SMS alert.
Items Management
Displays all the items of the vendor with description, price &
images.
Edit/Manage items.
Amend the status of items.
Allows the vendor to add new items with the obligatory details.
Bulk uploads of product using TSV/XML/CSV file format.
Orders Management
Merchant Account Security
Secure online transaction to vendors account.
Order Processing
List orders made by the users with their contact details, ordered
date and product details.
Easy search of orders.
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Current Release
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