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User Registration & Login

 Easy and User friendly Registration requesting for a new login id and
password.
 Easy and secured login with captcha code.
Forgot Password
 Password retrieval based on Users Email id / Mobile number.
 Password sent via Users Email id / SMS alert.

Account Information
 Edit and manage the Profile
 Change password.
 One Click Snapshot view
 View Invoice, bills and receipts

My Standing Instructions
 Manage and add Standing Instructions to the Community.
My Motors
 Manage Users vehicles and garage details.
Domestic Helper
 View & Search available domestic help
 Assign to apartment.

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Community Services
Pay Bills Online
 View and pay their bills online.
 Check Utility Consumption (ex: Electricity, Water, Telephone, etc.,)
and pay online.
 Pay online using easy and secured transactions.
 Request activation, de-activation or temporary suspension of
service like Telephone, Electricity, etc from their units.
Book Community Facilities
 Search and book facilities available at the Apartment.
 Booking free / paid facilities (i.e., Swimming Pool, Tennis court,
Community Hall etc.,) via secure & easy payment.
 View Status of all facilities
Community Library
 Search for Books, CDs or Magazines.
 Reserve available books or magazines.
 Provide Video on Demand library for viewing at home television.

My Security
 View visitor log with details of visit, time etc.
 Audit trail.
 Track and pre-approve visitors.

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 Display any security / emergency alerts on signage and smart


phones.
 Display best Evacuation path along with the location information
where you are now.
 Display camera feed from each floor to the residents phone.
 Display security camera feed to identify visitors.
 Make valet request and display waiting times.
 Display video of Garage on Smart telephone in residence.
 Provide RFID tracking of Pets, children, etc on the Smart Phone of
each resident(quick map of where is my kid or pet)
 RFID device with call button or phone for emergency request for
senior citizens.
 RFID tracking for senior citizens.
 Maintain & Display list of people entering/exiting floor or unit based
on Proximity Cards.
 RFID Home equipment, so that a security alert is sent when they
(Senior Citizens) had moved beyond the units boundary.
 Display video from the camera at home on iPhone through Video
feed (Home surveillance)

Shopping Cart
 Surf products posted by different vendors under different
categories with the details and images.
 Product description with details, image etc.
 Zoom feature for the Product images in a Digital photo album.
 Review, rate a product.
 Report abuse option for a product.
 Add to My Wish list.

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 Send products to friends.


 Hot/Featured products in the home page.
 Easy and User friendly shopping cart.
 Easy adding / updating of products to shopping cart.
 Easy & Secured checkout process.
 Thanking SMS alert to the user.
 Order received SMS alert to the vendor with the Users contact
details.
 Tracking of orders placed by the user.
 Contact vendor via Email/SMS alerts.
 Buy Movie tickets online.
 Order Gifts / Flowers.
 Buy Travel tickets .
 Community Classifieds.

Community Social Networking


Community News and Events
 Display updated News and Events of the apartment.
 Get alerts of the old News & Events by date.
 Options to select Recipients - all residents, residents of a
particular block, owners only, tenants only, owners who live
here, management committee only, etc.
 Broadcast E-mails, SMS can be scheduled for delivery at a
later date/time. E.g., SMS alert can be scheduled to be sent to
residents an hour before a General Body Meeting.

Community Projects
 Update on recent projects inside the apartment complex.

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 Look up proposed, new community projects.


 Post Suggestions / Interests on community projects.
Online voting
 Vote on Office bearers and managing committee for HOA.
Community Polling
 Cast a vote on new community projects to determine preference,
cost, vendor, etc.,
 Create Instant Polls
 Polls on New ideas / process posted by HOA admin.
Community Directory
 Search and list the contact details of the neighbors in the apartment
community.
 Get the detailed information about their neighbors in the
apartment.
 Phone numbers and Email address can be masked by the
choice of individual resident.

Blogs & Groups


 Community blogs to share the ideas.
 Community groups to increase the social networking.
 SMS/ Email alert for the co-players.
 Organize events like birthday, send invites and track attendees.
 Community / Group wise chat.
 Request for new group / games to HOA admin.

Current Release

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Help Desk
Register Request / Complaint and Tracking
 Complaints and requests can be logged under customizable
categories, responsibility and status can be assigned
 Track and update work progress. Notes get saved with the author
and date automatically
 SMS / Mail alert reply with complaint tracking number to the user.
 SMS / Mail alert to the admin assigned employee to attend the

request / complaint.
 Complaints can be automatically escalated if it is not acted
upon within a set timeframe
 Escalation owners for each level, transition rules can be set for
each category

 SMS / Mail alert reply with complaint tracking number to the user.
 SMS / Mail alert to the admin assigned employee to attend the
request / complaint.

Extras
Concierge Services
 Integrate with 3rd party providers for services like postage,
newspaper, laundry, vacation service, taxi etc.

Google Map Integration


 A map to provide a guidance about the local area and points of
interest like movie theatres, restaurants, etc.,
Information
 Find theaters, restaurants, malls etc near by.

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Usability
 Easy, flexible checkouts with secured online payment gateways such
as PayPal, Google Checkout, ICICI, Authorize.net, Pay seal, Citi Bank,
CC Avenue, etc.
 Mobile Payment through ngPay.
 SSL, Data encryption.
 User friendly Graphical User Interface.
 User customizable account dashboard.
 SMS / Email alerts.
 Control for light, a/c, screens, room heater/cooler, etc from the
Smart Phone in the unit.
 Integrate weather information for display on TV, Smart phone or
signage.
 Bus shuttle/Flight/Train information on Smart phones or signage
 Water testing and water quality data.
 IPhone integration to switch on/off light or other home equipment
remotely.

Green Initiatives
 Carbon Calculator to calculate amount of carbon emitted by the
user / community to the environment.
 Track Carbon emission based on individual home, group, apartment
complex, community facilities
 Offset carbon emission.

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Account Information
 Edit and manage the account information.
 Change of new password.

Block Management
 The specific Block can be searched from the Block list and their
details can be edited/ viewed.
 Create and manage multiple blocks ( multiple MDU blocks can be
part of HOA)
 Display Floor Plans

Vendor Management
 Manage vendors and their details based on their Registration at
the apartment HOA .
Vendor Items Management
 Add / Manage item categories of vendors.
 Manage vendors items.
 Process Report abused items.
Vendor Order Management
 View vendor orders and track status.

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User Management
 Manage residents and their details of the apartment HOA .
 Resident accounts can be added, approved, deactivated
 Bulk upload from spreadsheet to create Resident Accounts
 Track apartment maintenance, dues
 Notifiations and reminders
 Acess control cards
Vehicle / Garage Management
 Create / manage allotted garages for residents.
 Manage / View vehicles of the residents.

Personnel Management
 Add / Manage Personnel categories.
 Add / Manage Personnels under a category.
 HOA can maintain its personnel database, contact information and
other relevant information.
 Residents can lookup this information for complaint redressal,
escalation, etc.,
 Directory of all staff specific to a flat, such as domestic help, driver,
cook etc.
 Status such as 'Active', 'Temp', 'Expired' can be assigned to control
entry
 Details such as Badge Number, phone number, email, address,
photograph can be stored for each staff member

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Help desk
Ticket Management
 User request/complaints can be viewed.
 Assign a task to an employee.
 Changing of status as pending to processing, processing to
completed and completed to reopen.
 Manage/View the log of the employee, status of the tickets.

Asset Management
 HOA can maintain the list of assets and manage the inventory using
this option.
 Add / Manage assets.
 Asset Logs & Maintenance.
 Asset replacement.
 The central directory AMC contacts, other maintenance contacts.
 Due dates of upcoming payments and service.
 These contacts can be assigned to designated assets in asset
tracker.

Club Management
 Add / Manage Food inventory.
 Add / Manage Beverage inventory.
 Add / Manage Sports Equipments.
 Add / Manage Club Infrastructure Equipments.

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Document Management
 Document Managent and archiving of HOA documents.
 Storage space for scanned agreements, work in progress docs.
 Share documents with all residents, one click publishing sends it to
the Document Repository.

Dash Board Based Reports


Vendor

 Any approved Vendor can view his business reports on sales and
service.
 Users contact details report.
 Most selling items report.
 Best purchased user report.
User
 Neighbours contact details report.
 Vendors contact details report.
 Best active users of the HOA community.

Admin
 Users contact details report.
 Vendors contact details report.
 Asset reports
 Security reports
 Carbon emission reports
 Ticket management reports.

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Future Release
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Vendor Registration
 Easy and User friendly registration requesting a new login id and
password.
 Easy and secured login with captcha code.
Forgot Password
 Password retrieval based on vendors Email id / mobile number.
 Forgot Password sent via vendors Email / SMS alert.

Items Management
 Displays all the items of the vendor with description, price &
images.
 Edit/Manage items.
 Amend the status of items.
 Allows the vendor to add new items with the obligatory details.
 Bulk uploads of product using TSV/XML/CSV file format.

Orders Management
Merchant Account Security
 Secure online transaction to vendors account.
Order Processing
 List orders made by the users with their contact details, ordered
date and product details.
 Easy search of orders.

Current Release

Next Release

Future Release
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 Orders can be processed in three stages (Pending, Processing, and


Delivered) by the vendors in order to deliver that product.
 Receiving SMS / Email alerts when an order is placed.
 SMS / Email alerts sent to the corresponding users when the order
status is changed.

Jenesys Technologies Pvt. Ltd


# 1, Vital Mallya Road
Level 15 Concorde Towers, UB City
Bangalore - 560 001
Phone: +91 80 40 300 442
Fax: +91 80 40 300 400
Website: www.jenesystech.com

Current Release

Next Release

Future Release
- Confidential -

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