OPPORTUNITIES
IN KOREA
TOURISM &
LEISURE
2 TOURISM & LEISURE
INVESTMENT
OPPORTUNITIES
IN KOREA
TOURISM &
LEISURE
Contents
04 Industry overview
KOREA,
Global tourism market overview
Korean tourism market overview
Where Success Knows No Limits Foreign direct investment in tourism-related industries
Korea’s promising tourism industries: Overview
The World Travel & Tourism Council (WTTC) reported that travel and tourism industries made a
Global
INDUSTRY
direct contribution of USD 2.2 trillion, up 3.1% YoY, to the global GDP and directly supported 101
tourism million jobs in 2013.
market
OVERVIEW overview Taking both direct and indirect impact into consideration, the travel and tourism industries
accounted for USD 7 trillion of the global GDP, employed 266 million people and recorded USD
754 billion in investments and USD 1.3 trillion in exports.
According to the United Nations World Tourism Organization (UNWTO), international tourist
arrivals grew by 5.1% worldwide in 2013, reaching a record 1.087 billion arrivals, after topping
the 1 billion mark in 2012. International tourism receipts reached USD 1.15 trillion worldwide in
2013, a 7.5% increase YoY.
The number of inbound international tourists reached 12.18 million in 2013, up 9.3% YoY. The Inbound tourism by purpose of visit
Korean Japanese inbound tourism market contracted as much as 21.9% YoY in 2013, continuing on
(Unit: %)
When asked about places of interest in Korea, inbound international tourists picked Myeong-
dong (58.9%) in 2013, followed by Dongdaemun Market (45.8%), palaces (31.6%), Namdaemun
Market (26.5%), Namsan and N Seoul Tower (25.5%), Lotte World (24.3%) and Insa-dong (23.8%).
08 TOURISM & LEISURE 01 INDUSTRY OVERVIEW 09
Tourist destinations 2011 2012 2013 Year Number of outbound travelers Growth rate
Myeong-dong 55.3 61.5 58.9 2005 10,080,143 14.2
Dongdaemun Market 45.8 49.0 45.8 2006 11,609,879 15.2
Palaces 31.8 32.3 31.6 2007 13,324,977 14.8
Namdaemun Market 33.7 31.8 26.5 2008 11,996,094 -10.0
Namsan / N Seoul Tower 29.1 28.9 25.5 2009 9,494,111 -20.9
Lotte World 20.6 23.3 24.3 2010 12,488,364 31.5
Insa-dong 26.1 26.2 23.8 2011 12,693,733 1.6
Museums memorials 21.8 22.4 20.4 2012 13,736,976 8.2
Sinchon / Hongdae 14.8 16.5 19.6 2013 14,846,485 8.1
Itaewon 16.1 17.7 17.5 * Source: Tourism Knowledge & Information System (www.tour.go.kr)
* Source: 2013 Survey of Inbound International Tourists (Ministry of Culture, Sports and Tourism, February, 2014)
* Note 1: Multiple answers allowed.
* Note 2: Based on top 10 tourist rankings in 2013 Inbound international tourists spent an average USD 1,193 per person, while outbound Korean
tourists spent an average USD 1,168 per person in 2013.
The areas most visited by inbound international tourists in 2013 were Seoul (80.9%), followed
by Gyeonggi Province (17.9%), Jeju Island (16.7%), Gyeongsang Province (15.6%) and Gangwon Annual tourism balance of payment by person
Province (9.2%).
Tourism balance of Average tourism Average tourism
Tourism receipt Tourism expenditure
Year payment receipt per person expenditure per
(USD mn) (USD mn)
(USD mn) (USD) person (USD)
Areas visited by inbound international tourists
(Unit: %) 2005 5,793 12,025 -6,232 962 1,193
Areas visited 2011 2012 2013 2006 5,760 14,295 -8,535 936 1,231
Seoul 79.7 82.5 80.9 2007 6,071 16,932 -10,860 942 1,271
Gyeonggi Province 23.8 21.3 17.9 2008 9,696 14,572 -4,876 1,407 1,215
Incheon 9.0 7.7 7.8 2009 9,767 11,036 -1,269 1,249 1,162
Jeju Island 10.2 12.0 16.7 2010 10,291 14,278 -3,987 1,170 1,143
Gyeongsang Province 19.3 16.1 15.6 2011 12,347 15,531 -3,184 1,261 1,224
Gangwon Province 11.1 9.7 9.2 2012 13,357 16,495 -3,138 1,199 1,201
Chungcheong Province 5.1 4.1 4.0 2013 14,525 17,341 -3,611 1,193 1,168
Jeolla Province 3.9 4.1 3.8 * Source: Tourism Knowledge & Information System (www.tour.go.kr)
Other 0.7 0.3 0.6
* Source: 2013 Survey of Inbound International Tourists (Ministry of Culture, Sports and Tourism, February, 2014) The number of Koreans traveling within Korea increased 2.4% YoY to 37.8 million in 2013 thanks
* Note: Multiple answers allowed.
to a 4.8% YoY increase in day trips and a 2.6% YoY increase in overnight travel. The total number
The number of outbound Korean tourists increased by 8.1% YoY to 14,846,485 in 2013 thanks of days Koreans spent on domestic trips is based on a sum of overnight travels and day trips from
to the strong won and expectations for global economic recovery. Monthly outbound Korean January 1 to December 31. In 2013, the total number of domestic trip days increased by 6.6% YoY
tourists exceeded 1 million, posting a monthly increase. In particular, more than 1.4 million to 389,220,312 days.
Koreans traveled overseas in January, July and August, which are vacation and holiday seasons.
10 TOURISM & LEISURE 01 INDUSTRY OVERVIEW 11
Domestic trips taken by Koreans The total number of tourist hotels stood at 740, with 79,441 rooms in Korea, in 2013. By region,
(Unit: No. of people, No. of people/days)
Korea’s the number of rooms was highest in Seoul, followed by Gyeonggi Province, Jeju Island and Busan.
No. of Korean domestic tourists No. of domestic trip days
Year
Day trip Overnight trip Day trip Overnight trip
promising
2005 36,888,642 30,003,805 31,225,594 388,836,797 148,649,882 240,186,915 tourism Overview of tourist hotels
2006 37,666,721 31,975,212 31,817,115 416,982,061 168,373,799 248,608,262 industries: Deluxe Deluxe
2007 36,443,445 30,472,456 31,226,028 477,372,260 183,033,025 294,339,235 Overview 1st- class hotel 2nd- class hotel
1st class hotel 2nd class hotel 3rd class hotel Unclassified hotel Total
2008 37,391,314 30,461,915 31,350,952 408,026,189 141,017,187 267,009,002 No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of
hotels Rooms hotels Rooms hotels Rooms hotels Rooms hotels Rooms hotels Rooms hotels Rooms
2009 31,201,294 22,739,816 26,408,910 375,340,664 106,693,142 268,647,522
Seoul 22 10,742 31 6,890 43 5,001 23 1,423 15 739 48 3,808 182 28,603
2010 30,916,690 20,012,003 26,047,929 339,607,551 75,974,080 263,633,471
Busan 7 2,626 4 659 15 1,371 11 487 11 1,519 2 108 50 6,770
2011 35,013,090 27,651,266 26,233,868 286,947,961 84,971,961 201,976,000
Daegu 4 999 5 342 8 406 1 65 1 33 0 0 19 1,845
2012 36,914,067 28,649,336 30,277,238 365,282,249 121,179,761 244,102,488
Incheon 3 1,020 6 1,402 1 94 12 553 12 552 16 736 50 4,357
2013 37,800,004 30,011,682 31,058,136 389,220,312 131,368,005 257,852,307
Gwangju 2 325 2 198 6 344 4 210 0 0 4 157 18 1,234
* Source: 2013 Survey of Korean Tourists
Daejeon 1 174 2 394 7 427 2 60 5 237 2 113 19 1,405
Ulsan 2 463 1 75 0 0 2 144 0 0 5 242 10 924
Gyeonggi
4 1,072 6 1,047 23 1,909 18 933 22 1,226 26 1,376 99 7,563
In 2013, foreign direct investment in tourism-related industries broke down to USD 916 million Province
Foreign direct in accommodations (23 cases), USD 21 million in food and beverage (104 cases) and USD 24 Gangwon
7 1,871 6 1,066 14 896 4 199 2 114 7 630 40 4,776
Province
investment million in recreational sports (16 cases). North
in tourism- Chungcheong 1 328 1 180 14 1,017 1 30 4 137 2 77 23 1,769
Province
related Foreign investment trends South
industries 2010 2011 2012 2013
Chungcheong 0 0 4 568 2 105 8 366 1 50 2 104 17 1,193
Province
Industry No. of Amount No. of Amount No. of Amount No. of Amount North Jeolla
cases (USD 1,000) cases (USD 1,000) cases (USD 1,000) cases (USD 1,000) 1 118 3 459 6 413 9 435 5 189 2 97 26 1,711
Province
Accommodations 6 34,484 9 93,571 21 822,965 23 916,421 South Jeolla
3 650 3 256 13 833 3 149 2 122 9 395 33 2,405
Food and beverage 299 23,530 181 33,025 223 85,155 104 20,714 Province
The average occupancy rate of tourist hotels stood at 63.2% in 2013, led by Jeju Island (77.1%), Analysis of hotel room demand and supply in Jeju Island
(Unit: No. of rooms)
Seoul (74.5%), Incheon (73.7%), Gyeonggi Province (63.5%) and Busan (62.6%). Demand & Supply 2014 2015 2016 2017
Demand (a) 13,195 14,094 15,063 16,106
Occupancy rate of tourist hotels in Korea Supply (b) 10,115 12,208 12,496 12,904
(Unit: No. of rooms, %)
Supply-Demand (b-a) △3,079 △1,886 △2,567 △3,203
2012 2013
Region * Source: Demand and Supply Analysis of Tourist Hotels (Korea Culture & Tourism Institute, 2014)
No. of rooms No. of rooms Occupancy No. of rooms No. of rooms Occupancy
available occupied rate (%) available occupied rate (%)
Seoul 7,809,313 6,177,846 79.1 7,693,038 5,728,149 74.5 In 2013, a total of 57 businesses operated in the special recreation services segment and 23
Busan 2,171,302 1,399,615 64.5 2,204,212 1,380,492 62.6 businesses in the resort complex segment.
Daegu 638,902 354,181 55.4 611,357 308,666 50.5
Incheon 1,217,028 981,939 80.7 1,226,500 903,770 73.7
Number of tourist facilities
(Unit: No. of businesses)
Gwangju 458,194 226,645 49.5 399,115 200,043 50.1
Daejeon 482,754 262,778 54.4 437,846 240,954 55.0 Special Performing Souvenir shops
Resort Auto camping
City / Region recreation Cruise tour arts center for exclusively for
complexes park facilities
Ulsan 274,866 162,890 59.3 273,385 164,322 60.1 services tourists foreign tourists
Gyeonggi Province 1,810,532 1,163,246 64.2 1,843,930 1,170,313 63.5 Seoul - 1 - 1 3 99
Gangwon Province 1,493,050 654,796 43.9 1,396,501 632,888 45.3 Busan 1 1 - 4 1 23
North Chungcheong Province 504,524 183,247 36.3 561,810 204,893 36.5 Daegu - 1 - - 1 1
South Chungcheong Province 324,353 147,763 45.6 341,836 183,909 53.8 Incheon 1 - 3 5 - 13
North Jeolla Province 476,233 176,989 37.2 571,900 209,889 36.7 Gwangju - - - - - -
South Jeolla Province 420,717 183,749 43.7 549,393 249,529 45.4 Daejeon - - - - - -
North Gyeongsang Province 1,433,307 662,456 46.2 1,387,202 611,263 44.1 Ulsan - - - - - -
South Gyeongsang Province 959,221 462,150 48.2 1,009,773 456,148 45.2 Sejong - - - - - -
Jeju Island 2,182,330 1,707,343 78.2 2,259,721 1,741,927 77.1 Gyeonggi Province 8 3 10 - - 24
Total 22,656,626 14,907,633 65.8 22,767,519 14,387,155 63.2 Gangwon Province 2 8 7 2 - -
* Source: 2013 Annual Tourism Report (Ministry of Culture, Sports and Tourism, August, 2014) North Chungcheong
3 1 1 - - -
Province
South Chungcheong
According to an analysis of hotel demand and supply in Seoul and Jeju Island, which are Province
5 2 6 3 - -
expected to face a growing shortage of hotel rooms, the daily demand for hotel rooms is North Jeolla Province 1 1 4 6 1 -
estimated at 41,301 in Seoul in 2017, outpacing the daily supply of 33,864 rooms and leading to South Jeolla Province 1 2 7 5 - -
Attendees of international conferences go shopping and take tours during their stay, making Number of camping parks in 2013
economic contributions to the transportation, airline, lodging and entertainment industries. Total
City No. of Public facilities Private facilities
% of total
camping parks
According to the Union of International Associations (UIA), a total of 635 international
Seoul 32 1.6 4 28
conferences were held in Korea in 2013, making it the world’s third-largest host country. The
Busan 10 0.5 0 10
number of international conference facilities and conference rooms stood at 820 and 4,450, Daegu 7 0.4 4 3
respectively, in Korea in 2013. Incheon 54 2.8 9 45
Gwangju 2 0.1 1 1
Demand for camping has continued to rise as Korean families have spent more time together
with the spread of five-day workweeks. Camping is considered a popular leisure activity.
In 2013, there were 1,963 camping parks, 379 (19.3%) of which were public facilities, and 1,584
(80.7%) were private facilities.
16 TOURISM & LEISURE 02 REGIONAL TOURISM DEVELOPMENT STRATEGIES 17
The Korean government has drawn seven tourism zones across the country, enabling regional
Tourism
REGIONAL TOURISM
authorities to devise their own tourism development plans.
development
planning Each regional authority has established and pursued strategies to achieve their own vision and
Gangwon Province
Chungcheong
Province Daegu and North
Gyeongsang
Province
Jeju Island
18 TOURISM & LEISURE 02 REGIONAL TOURISM DEVELOPMENT STRATEGIES 19
plan by •Goal: To join the top 15 cities in terms of global tourism competitiveness Zone •Goal: Focus on being a green and health-conscious tourism city, a creative and science tourism
region: Seoul •Strategy: To focus on openness, attractiveness, tourist satisfaction and vitality city and a cultural experience tourism city
•Tourism demand estimate for 2016: 110,883,000 tourists total (53,068,000 Korean tourists and •Strategy: To establish an experience-oriented green tourism environment; create a health-
57,815,000 inbound foreign tourists) conscious tourism environment; develop tourism products related to historic heritage and
culture; promote high-tech medical tourism; promote city tour programs focused on a “healing
Incheon Metropolitan City belt”; establish the Yuseong hot spring tourism belt, a high-tech science and tourism theme
park and a tourism complex in Seongbuk district; increase shopping and entertainment
•Vision: To be a global center of creative marine tourism with the catchphrase, “Creative Marine
facilities; and enhance tourism promotion and information services
Tourist City with World”
•Tourism demand estimate for 2016: 9,934,000 tourists total (9,605,000 Korean tourists and
•Goal: Creative tourism, environment-friendly marine tourism, a global center of tourism exchange
329,000 inbound foreign tourists)
•Strategy: To promote unique and creative tourism; develop environment-friendly marine and
islet tourism; foster cultural tourism and related industries; expand domestic and international
tourism exchange and networks; overhaul tourism transportation & information system and
North Chungcheong Province
marketing activities; enhance tourism business planning and job creation •Vision: To be a center of the Baekdudaegan trail and the hidden jewel of inland Korea
•Tourism demand estimate for 2016: 21,753,000 tourists total (20,046,000 Korean tourists and •Goal: To position North Chungcheong Province as a center of green tourism in the 21st century
1,707,000 inbound foreign tourists) and a more competitive tourist destination for Korean and foreign tourists with the development
of creative tourism products and establishment of an effective support system
Gyeonggi Province •Strategy: To establish a thematic eco-friendly tourism system; promote tourism magnets within
the zone; and develop unique tourism resources and products; establish an effective tourism
•Vision: To be a creative tourism environment that will raise Gyeonggi Province’s profile in the
support system
global tourism market and promote related businesses
•Tourism demand estimate for 2016: 23,541,000 tourists total (23,038,000 Korean tourists and
•Goal: To envision tourism that reflects diversity and accentuates Gyeonggi Province’s regional
503,000 inbound foreign tourists)
flavor; enhance Gyeonggi Province’s role as a gateway to the Seoul Capital Area and a national
tourist attraction; design tourism businesses to sharpen its competitiveness in Northeast Asia;
develop creative tourism to meet market trends; establish an effective tourism system
South Chungcheong Province
•Strategy: Differentiate Gyeonggi Province by presenting a coherent image as a tourist •Vision: To be the heart of Korea, one that gives its residents and visitors hope
destination through thematic storytelling about regional resources; create various leisure sites •Goal: To be a favorite national destination that attracts tourists from across the country; welfare
that can serve as “breathing room”; enhance competitiveness in response to the expansion of tourism (tourism for all), resort tourism with global tourist attractions and industrial tourism
the East Asian economy and the fast rise of the Chinese tourism market; strategically promote with balanced regional development
emerging tourism industries to deliver creative cultural tourism; enhance infrastructures •Strategy: To foster tourism city centers; establish networks across tourism zones; develop
through institutional reform and various facilities; and establish an effective implementation national tourist attractions and promote tourism routes; pursue fair travel (solidarity tourism)
system by prioritizing more viable tourism development projects with a focus on communication, engagement and universal tourism, which is affordable for all
•Tourism demand estimate for 2016: 91,960,000 tourists total (90,207,000 Korean tourists and social classes; promote the tourism business across the region; foster international resorts and
1,753,000 inbound foreign tourists) tourist attractions; develop and advertise unique intangible and tangible tourism products;
promote the green tourism industry by tapping into regional tourism resources; and pursue a
regional identity based on sustainable tourism
•Tourism demand estimate for 2016: 39,521,000 tourists total (39,138,000 Korean tourists and
383,000 inbound foreign tourists)
20 TOURISM & LEISURE 02 REGIONAL TOURISM DEVELOPMENT STRATEGIES 21
Gyeongsang •Goal: To promote Busan as a center of various river and maritime activities; a creative tourism •Goal: To promote South Gyeongsang Province as a global tourist attraction, a must-visit place in
Province Zone city with industry and content convergence; a global tourist attraction with art and festivals; a Korea and a vital tourist attraction under the catchphrase of “Only One!”; pursue convergence
smart U-tourism city between tourism and new industries; enhance the quality of life for local residents through
•Strategy: To create a base for “blue tourism” by enhancing water leisure and sports facilities; welfare tourism
build a base for a low-carbon, green, eco-tourism city; establish emerging tourism industries •Strategy: To promote South Gyeongsang Province as a tourism center of Northeast Asia;
(video, medical, convention); establish a cultural tourism base through the development of establish a marine tourism base to promote Hallyeohaesang National Marine Park that
historic and cultural content; promote leisure and welfare tourism for all; develop and promote encompasses the most beautiful stretch of Korea's south coast; establish a framework to
year-round tourism resources and products (shopping, festivals, etc.); enhance the readiness of promote urban tourism; promote Robot Land as a tourism landmark in the region; and create
the tourism industry in response to new demand, such as for U-tourism; foster a workforce more opportunities for local residents to do sports activities
specializing in the tourism segment; enhance domestic and overseas marketing especially in •Tourism demand estimate for 2016: 52,389,000 tourists total (52,010,000 Korean tourists and
target markets 379,000 inbound foreign tourists)
•Tourism demand estimate for 2016: 31,583,000 tourists total (29,601,000 Korean tourists and
1,981,000 inbound foreign tourists)
Gangwon Province
Ulsan Metropolitan City Gangwon
•Vision: To be a global center for health and life sciences and a tourism and leisure center of
Province Zone
•Vision: A new tourism city that presents moving experiences and learning Northeast Asia
•Goal: To brand Ulsan as an emerging tourism city, bringing together a natural ecosystem and •Goal: To establish a development base for revitalization; create values by identifying local
industries; promote Ulsan as a tourism city with leading tourism resources; an inviting city emerging sectors; create a tourism environment focused on regional amenities; enhance global
surrounded by mountains and sea, which make visitors want to stay longer; promote it as a tourism competitiveness
global “smart” tourism attraction with well-established tourism infrastructure •Tourism demand estimate for 2016: 71,320,000 tourists total (70,285,000 Korean tourists and
•Strategy: To systematically introduce whale-themed tourism products; build industrial tourism 1,035,000 inbound foreign tourists)
networks; promote the Taewha River as a green tourism product; enhance the commercial
viability of the existing tourism resources; promote tourist attractions with new narratives and
storytelling; promote the 12 most beautiful views in Ulsan as tourism products; enhance a Jeju Island Special Self-Governing Province
global tourism base in the Eastern region; promote hiking tourism in the Yeongnam area; Jeju Island
•To promote Jeju Island as UNESCO Natural and Cultural Heritage sites and leverage them as a
diversify transportation tourism products; overhaul and establish the lodging system; improve Zone
global tourist attraction
the tourism system with the start-up of KTX; upgrade the tourism information and promotion
•To develop tourism content based on Jeju Island’s unique natural environment and culture
systems; enhance the support system for city tours
•To promote the high value-added tourism industry and convergence with core industries
•Tourism demand estimate for 2016: 8,758,000 tourists total (7,948,000 Korean tourists and
•To promote gourmet and shopping tourism with a focus on local fisheries and agricultural
810,000 inbound foreign tourists)
products
24 TOURISM & LEISURE 03 GOVERNMENT POLICIES AND RELATED LAWS 25
The number of inbound international tourists increased by 9.3% YoY to a record-high of 12.18
Government million in 2013, after breaking the 10 million mark in 2012. Korea climbed seven positions from
policies 32nd in 2011 to 25th in 2013 in the Travel & Tourism Competitiveness Index (TTCI), released by the
World Economic Forum.
As Korea posted tourism revenue of USD 13.4 billion, attracting about 11 million foreign tourists,
the Ministry of Culture, Sports and Tourism (MCST) hosted the 1st tourism promotion expansion
meeting, which was presided over by Korean President Park Geun-hye on July 17, 2013, to discuss
measures to promote the enhanced quality of Korea’s tourism industry as well. The meeting
provided an opportunity for the MCST to establish an intergovernmental collaboration system for
the development of the tourism industry and listen to the opinions of industry players and the
public. Meanwhile, the MCST conducted a survey on tourism demand and areas of improvement
to devise policy plans to overhaul the institutionary framework to resolve tourist inconveniences
and to promote strategic tourism industries.
To support the establishment of the tourism complexes of leisure, resort and accommodation
facilities, the government plans to allow tourism project owners, including public companies, to
dispose of project sites at acquisition cost, instead of appraisal prices, which is expected to
stimulate pre-sale demand for tourism complex sites.
The MCST has placed a strategic focus on high value-added convergence tourism industries in
order to sharpen Korea’s competiveness in the global tourism market. The government has
pursued institutional reforms and enhanced policy support to promote strategic convergence
tourism industries such as cruises, MICE (meetings, incentives, conferences and events) tours and
medical tourism.
In addition to cross-industry convergence, as the Korean pop culture craze leads to growing
GOVERNMENT interest in the overall Korean culture, the government has pursued the promotion of creative
culture tourism, such as K-POP tourism, culinary tourism and tourism that focuses on historic and
POLICIES AND
traditional cultural experiences using historic palaces, traditional houses and temple stay
programs. In particular, the exploration of food plays an increasingly important role in attracting
RELATED LAWS
international tourists to Korea and serves as a branding element that shapes a national image and
creates cultural experiences. As such, in partnership with the Ministry of Agriculture, Food and
Rural Affairs, the MCST has made an active effort to launch pilot programs in which tourists can
experience generations-old family recipes and traditional food.
Meanwhile, the government sought to increase domestic tourism demand, creating better
traveling conditions, developing competitive tourism content and various programs. First of all,
the government supported various activity programs to increase demand for leisure tourism such
26 TOURISM & LEISURE 03 GOVERNMENT POLICIES AND RELATED LAWS 27
as horse-riding and water sports. In addition, to meet growing interest in hiking trips, the MCST The tourism industry is regulated by, among others, the Framework Act on Tourism, Tourism
launched an online service titled Hiking Trails and Trips in Korea (www.koreatrails.or.kr) with the Laws and Promotion Act, Tourism Promotion and Development Fund Act, International Conference Industry
cooperation of other ministries and government agencies. regulations Promotion Act, Special Act on Expansion of Tourism Lodging Facilities and Korea Tourism
applicable to Organization Act. In particular, the aforementioned six acts provide legal grounds for the
In addition, as part of its efforts to strategically promote the Korean tourism market, the investments development and promotion of the tourism industry.
government has enhanced its global online and offline marketing and diversified its marketing in the tourism
methods in response to a continuous increase in individual tourists. At the same time, to make it industry Tourism lodging industry
easier for international tourists to visit and travel to Korea, the government has enhanced the
Under the Tourism Promotion Act, the tourism and lodging businesses are classified as hotels and
market readiness of the tourism sector, overhauling the visa system, increasing tourist
condominium resorts. The hotel segment includes the tourist hotel business, floating tourist hotel
accommodation facilities and related services and introducing tourism police offers.
business, traditional Korean hotel business, family hotel business, hostels, small hotels and medical
tourism hotels.
The visa system has been significantly improved to attract more international inbound tourists.
In preparation for the 20 million+ inbound international tourist era, the Korean government
Improvement First of all, the government, targeting Chinese tourists, expanded the eligibility of the multiple
enacted the Special Act on Expansion of Tourism Lodging Facilities (enactment date: January 26,
of the visa entry visa to include the spouses and underage children of Chinese nationals who already hold a
2012) as part of an effort to establish institutional frameworks by enhancing tourism lodging
system multi-entry visa, students at leading Chinese universities, Chinese residents in Beijing and
facilities and dramatically sharpening the Korean tourism industry’s competitive edge.
Shanghai and those who own timeshares in condominium resorts. In addition, the Korean
government eased multiple entry visa requirements and extended the visa validity for 11 countries
Tourist-use facility business
in Southeast Asia that are emerging tourism markets. Marking the 2014 - 2015 Korea-Russia
Mutual Visit Year, Korea and Russia entered into an agreement on mutual visa-free travel for 60 The tourist-use facility business provides facilities related to sports, entertainment, restaurants
days starting in January of 2014. and recreation for tourists. The tourist-use facility business includes special recreation services,
resort complexes, an auto camping site, a tourist cruise and performing arts centers for tourist and
foreigner-only souvenir sales in accordance with Article 2 under the Enforcement Decree of the
The government sought to overhaul legal systems to create the medical tourism hotel segment Tourism Promotion Act.
Sub- and the small hotel segment as sub-categories of the hotel business in order to increase diversity
categorization in the tourism accommodation service segment and foster the high value-added convergence International conference business
of the hotel tourism industry amid a steady increase in inbound international tourists. The Amendment to the The international conference business is classified into the international conference facility and
business Enforcement Decree of the Tourism Promotion Act 1) specified medical tourism hotel as a sub- planning businesses. The international conference facility business involves the establishment
category of the hotel industry to promote medical tourism; 2) created the small hotel business and operation of international conferences, which create large-scale tourism demand. The
category to promote hotels, which are small but provide unique and excellent services, such as international conference planning business is to plan, prepare and administer international
boutique hotels; and 3) eased the adjoining road requirements for hotels to be located in conferences, which create large-scale tourism demand, on behalf of conference organizers.
residential areas to promote investments in the small hotel and hostel businesses.
Tourist convenience facilities
Under the Tourism Promotion Act, tourist convenience facilities (as of December 2013) include 11
categories: Tourist entertainment restaurant businesses, performing arts centers for tourists,
entertainment and restaurant businesses exclusively for foreigners, tourism restaurant businesses,
city circle tour businesses, tourist photography businesses, passenger vehicle terminal facility
businesses, tourist pension businesses, rope way ride tour businesses, Hanok (Korean traditional
house) experience businesses and guest house businesses for foreign tourists.
28 TOURISM & LEISURE 03 GOVERNMENT POLICIES AND RELATED LAWS 29
•Special Act on the Development of Enterprise Cities (Act No. 7310, Enforcement Date: May 1, 2005)
Golf business
Article 30
A foreigner-only casino shall be approved if it is reflected in an implementation plan for a tourism and The government abolished restrictions on the total area of golf courses and club houses in 2005
leisure-type enterprise city and the applicant’s investments in the tourism business amount to KRW 500 and drastically lowered regional taxes and comprehensive real estate taxes in 2006.
billion or more. The Korean government eased or abolished regulations on the establishment of lodging facilities
•Act on Designation and Management of Free Economic Zones (Act No. 8667, Enforcement Date: June 8, in the golf ranges in 2009, deregulated the establishment of golf courses and allowed the
2008) establishment of golf courses in areas monitored under the pollution load system in 2010.
Article 23- 3
Foreign investors in a free economic zone can obtain approval for the operation of a foreigner-only casino, if
the total investment amounts to USD 500 million or more in three types of tourism businesses, such as
tourist hotels or international convention facilities.
30 TOURISM & LEISURE 04 TOURISM BUSINESSES: SERVICE USERS AND TOURISM REVENUE 31
Korean tourism business enterprises reported total sales revenue of KRW 23.2 trillion (USD 21.1
Total tourism billion)* in 2013, and the tourist accommodation segment accounted for the highest share, with
revenue KRW 7.1 trillion.
The total sales revenue of Korean tourism enterprise businesses inched down 1.1% YoY in 2013.
* Currency conversion based on February 17, 2015 rate.
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Korea had a total of 18,441 tourism business enterprises in 2013, 11,722 of which were in the travel
Number service business, accounting for the largest share.
of tourism
business The number of tourism business enterprises declined by 2.6% YoY in 2013.
enterprises
Number of tourism businesses
(Unit: No. of businesses, %)
TOURISM Casino
Recreational facilities
Tourist convenience facilities
16
368
3,415
17
389
4,171
16
358
4,378
-5.9
-8.0
5.0
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
18,441 -2.6
SERVICE USERS
AND TOURISM
REVENUE
32 TOURISM & LEISURE 04 TOURISM BUSINESSES: SERVICE USERS AND TOURISM REVENUE 33
Average sales per tourism business enterprise amounted to KRW 1.26 billion in 2013. Total number of visitors to casino by year
Average By segment, the casino segment posted the highest average sales of KRW 164.4 billion per Type No. of users
sales revenue company. Casino 5,727,542
per tourism * Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
business Average sales revenue per tourism business enterprise
(Unit: KRW mil.)
enterprise Segment 2011 2012 2013 Number of recreational facility service users by year
Travel 410 475 495 Type No. of users
Tourist accommodations 6,675 6,577 6,597 Recreational complex facilities 46,467,699
Tourist facility business 5,714 5,388 5,628 General recreational facilities 36,216,200
International conference 5,093 4,737 4,741 Other recreational facility business 8,149,650
Casino 144,479 144,727 164,440 Total 90,833,549
Recreational facilities 2,836 3,038 3,699
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Tourist convenience facilities 746 659 428
Total 1,251 1,245 1,263 Number of international conference facility service users by year
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Type No. of users
International conference facility business 24,609,507
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Total number of users for Korean travel service companies
Tourism
Total number of travel service users by year
service users
by segment Type No. of users
General travel 20,154,532
International travel 5,119,099
Domestic travel 9,417,624
International & domestic travel 10,847,306
Total 45,538,561
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Number of tourist convenience facility service users The Korean tourism industry can be divided into Korean tourists and inbound foreign tourists.
Expenditure
The total number of tourist convenience facility service users amounted to 143.21 million in 2013.
of the Korean Korean nationals traveling within Korea spent a total of KRW16.86 trillion in 2010, which breaks
tourism down to food and beverage (37.70%), tour and transportation (25.75%) and accommodations
Number of tourist convenience facility service users by segment
industry (11.50%).
Tourist convenience facility service provider No. of users
Tourist entertainment restaurant 4,433,904
Performing arts centers for tourists 7,964,336
Inbound foreign tourists spent a total of KRW 11.93 trillion in 2010, which breaks down to retail
Entertainment and restaurant business exclusively for foreigners 1,336,263 (34.50%), accommodations (30.5%) and food and beverage (18%).
Tourism restaurants 118,557,370
City circle tour 894,266 Tourism expenditure by Korean and foreign tourists by segment
Tourist photography 31,525
Korean tourist expenditure Foreign tourist expenditure
Passenger vehicle terminal facility 2,970,435 Segment
Share (%) Amount (KRW) Share (%) Amount (KRW)
Tourist pension 1,410,644
Retail (Tourist shopping) 6.87 1,158,267 34.50 4,117,307
Rope way ride tour 4,967,150
Food and beverage 37.70 6,356,135 18.00 2,148,160
Hanok (Korean traditional house) experience 557,165
Accommodations 11.50 1,938,874 30.50 3,639,938
Guest house business for foreign tourists 87,402
Tourist transport 25.75 4,341,392 5.00 596,711
Total 143,210,460
Transport assistance 1.87 315,278 0.00 0
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
Car rental 1.25 210,747 1.75 208,849
Travel 8.50 1,433,081 0.80 95,474
Culture & art performance 2.15 362,485 1.20 143,211
Number of tourist facility business users Sports & sporting events 1.75 295,046 1.00 119,342
The total number of tourist facility business users stood at 69.56 million in 2013. Leisure & entertainment 2.25 379,345 4.50 537,040
Other 0.41 69,125 2.75 328,191
Total 100.0 16,859,774 100.0 11,934,222
Number of tourist facility business users
* Source: Economic Effect Analysis of Tourism Industry (Korea Culture & Tourism Institute, 2011)
Type No. of users
Special recreation services 42,590,404
Auto camping site 838,054
Tourist cruise 2,928,150
Performing arts centers for tourists 1,545,572
Foreigner-only souvenir sales stores 21,662,767
Total 69,564,947
* Source: 2013 Basic Statistics of Tourism Businesses (Ministry of Culture, Sports and Tourism, October, 2014)
36 TOURISM & LEISURE 05 TOURISM INVESTMENT CASES 37
Project concept
East-Busan
To envision Busan as an international film city brimming with vitality and a new leisure space,
Tourism
which enables self-realization and stylish lifestyles; and to build a multi-purpose sustainable
Complex
marine leisure city with year-round activities
Project outline
Location: Daebyeon-ri, Gijang-eup, Gijang-gun, Busan Metropolitan City
Area: 3,662,725.4 m2
Project period: 2005 - 2017
Project scale: KRW 4 trillion (private investment: KRW 2.8 trillion)
Project stage: Foundation construction (75% completed) and investment attraction — as of
December 2013
Project owner: BMC Corp.
Website: BMC Corp. (www.bmc.busan.kr), East BusanTourism Complex (www.ebtc.co.kr, m.ebtc.
co.kr)
Key facilities
•Sports & entertainment facilities: Theme park, family activity park, golf range
•Resort & cultural facilities: National science center, Aqua World, medical town, culture & art
complex, etc.
•Accommodation facilities: Landmark hotel, branded hotel, traditional hotel, holiday
condominium, etc.
•Shopping facilities: Outlet mall, ocean view restaurant, food town, entertainment & shopping
malls, etc.
Progress
Final approval stage: Tourism Complex plans and city management plans are approved
•Facilities that have received investments are in the construction-approval process.
Site procurement: 100% completed (BMC Corp., land condemnation completed in 2008)
INVESTMENT •Theme park, outlet mall, Aqua World, national science center, golf range, landmark hotel, food
town, etc.
CASES
38 TOURISM & LEISURE 05 TOURISM INVESTMENT CASES 39
East-Busan Tourism Complex (Long-term Planning) Bird's Eye View (Jipo District)
Location: Nudong-ri and Janggok-ri, Gonam-myeon, Jungjang-ri, Anmyeon-eup, Taean-gun,
South Chungcheong Province
Concept: Golf resort tourism complex
Size: 2,363,574 m2
Project period: 2007 - 2016
Project scale: KRW 316.8 billion
Project owner: South Chungcheong Development Co. (www.cndc.kr)
Key facilities
•Leisure & culture facilities: 27-hole golf course
•Accommodations: Fairway Villa, condominium
•Commercial facilities: Themed shopping center
Investment method
Site acquisition for project execution
40 TOURISM & LEISURE 05 TOURISM INVESTMENT CASES 41
Progress Aerial view of the Jipo District of Anmyeon Island (tourism zone)
Final approval stage: Tourism Complex Establishment Plan to be approved in June of 2014 Site
procurement: 97.9% completed
Investment progress
•Public investment: Pending approval
•Private investment: Investment stage
The project is designated as a foreign investment zone, where an investor of USD 20 million or
higher is eligible for a corporate tax exemption for up to five years and a 50% corporate tax cut
for the following two years. The government will support infrastructure such as road, water and
sewage, electricity and telecom.
Aerial view of the Unyeo District of Anmyeon Island
The project site is accessible by the West Coast Highway and Route 96. The opening of the
Anmyeon Island-Boryeong Bridge, which connects the islets to the mainland, will further
enhance accessibility.
The project is expected to attract tourists thanks to various international events such as the
Anmyeondo International Flower Fair, Anmyeondo Art Festival, Taean Lotus Festival, Taean
Lily Festival and Yeongmok Port Seafood Festival and local natural tourism resources such as
Anmyeondo Kkotji Beach, Taean Haean National Park and the Taean tidal flats.
42 TOURISM & LEISURE 05 TOURISM INVESTMENT CASES 43
Progress
Project outline
Guseong District: Final stages for approval (execution plans approved, December 2012)
(Guseong District)
Location: Guseong-ri, Sanggong-ri, Deoksong-ri, Sani-myeon, Haenam-gun, South Jeolla
Sampo District: Stage 1 (F1 race track) construction completed (September 2011), Stage 2
Province
construction execution plans outsourced
Project area: 20,960,000 m2
Project period: 2006 - 2025
Samho District: Final stages for approval
Total project cost: KRW 4.68 trillion
Project owner: Southwest Coast Enterprise City Development Co.
Website: solaseado.go.kr Project characteristics and advantages
Key facilities Easy to purchase land at a competitive price
•Public: School, cultural facilities, park facilities, medical centers, etc.
•Private: Theme park, marine sports center, golf range, etc. Full support from local authorities and immigrant investor program
(Sampo District) Ideal location with growth potential as a global leisure cluster thanks to its excellent natural
Location: Sampo-ri, Samho-eup, Yeongam-gun, South Jeolla Province resources
Project area: 4,289,000 m2
Project period: 2006 - 2021 Positive impact on asset values thanks to the establishment of world-class tourism and leisure
Total project cost: KRW 1.9 trillion cities and ideal residential environment
Project owner: KAVO and South Jeolla Development Co.
Website: solaseado.go.kr Sampo District Samho District Guseong District
Key facilities
•Public: Road, parking lot and park, etc.
•Private: Marina facilities, F1 related facility complex, residential sites, etc.
(Samho District)
Location: Nanjeong-ri, Samho-eup, Yeongam-gun, South Jeolla Province
Project area: 8,661,000 m2
Project period: 2006 - 2025
Total project cost: KRW 1.6 trillion
Project owner: Southwest Coast Leisure Corporation
Website: solaseado.go.kr
Key facilities
•Public: Cultural facilities, public buildings and park, etc.
•Private: Sports complex, resort complex, marina facilities, etc.
44 TOURISM & LEISURE 06 RELATED ORGANIZATIONS AND ASSOCIATIONS 45
The Ministry of Culture, Sports and Tourism actively promotes the tourism industry as one of the
Ministry of national strategic industries in order to enhance Korea’s competitiveness in the global tourism
Culture, Sports market and makes various policy efforts to deliver world-class tourism services and enable
and Tourism sustainable high-quality tourism.
(www.mcst.
go.kr)
The Korea Tourism Organization executes government tourism policies and develops and
Korea Tourism provides various high value-added tourism products, such as medical tourism, cruise tourism
Organization and K-pop culture tourism. The Korea Tourism Organization is pioneering the global tourism
(kto.visitkorea. market backed by its network of 31 overseas offices, which serve as an outpost for global
or.kr) marketing. In addition, the Korea Tourism Organization closely cooperates with local authorities
and regional tourism industries in the marketing and advertising segment.
The Korea Culture & Tourism Institute provides policy suggestions and directions in the tourism
Korea Culture sector by conducting various research projects commissioned by the central and regional
& Tourism governments, tourism-related international organizations and other agencies. In addition, the
Institute Korea Culture & Tourism Institute operates the Knowledge & Information System (www.tour.
(www.kcti. go.kr) to compile and provide information on the tourism industry.
re.kr)
ORGANIZATIONS (hotel operating fund), offering policy proposals and consultations for the government to support
the tourism & hotel segment and address pending issues, and training tourist hotel staff.
ASSOCIATIONS
The Korea Association of Travel Agents (KATA) was established with the purpose of promoting
the development of the travel industry and the interest and rights of members. The KATA
operates a Tourist Complaint Center to mediate damage claims filed by tourism consumers.
46 TOURISM & LEISURE 06 RELATED ORGANIZATIONS AND ASSOCIATIONS 47
Invest Korea's
Global Network
Supporting foreign investors worldwide
Headquarters
Address 13, Heolleung-no, Seocho-gu, Seoul, Republic of Korea
Tel (82-2) 1600-7119 Fax (82-2) 3460-7920
E-mail ikonline@kotra.or.kr
Homepage www.investkorea.org
www.investkorea.org
13, Heolleung-no, Seocho-gu, Seoul, Republic of Korea (137-749) Tel (82-2)1600-7119 Fax (82-2)3460-7920