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ProScript LINK

Much more than a PMR system

Much more than a PMR system


You already know that a Patient Medication Record
system, or PMR, is an essential part of your pharmacy.
C
 ontaining sensitive patient and medication information, a PMR system that
enables your team to provide a safe and effective pharmaceutical service.
P
 roScript LINK is AAHs PMR system developed especially for pharmacies like yours.
ProScript LINK offers much more than the management of patient medication records,
as youll see later in this guide.

ProScript LINK is fully compatible with


EPS Release 2 and National Programmes
We all know that changes in technology
and legislation means the pharmacy
industry is always evolving.
T
 hats why AAH is continually working to keep ProScript
LINK up-to-date.
It means ProScript LINK customers can be confident
it is always one step ahead of the ever-changing
pharmacy environment.
P
 roScript LINK is fully compatible with the NHS National
Programmes such as EPS R2 in England, AMS and CMS
in Scotland, and 2DRx in Wales and it has recently
launched Installment Dispensing into Northern Ireland.

How ProScript LINK helps todays pharmacy


AAH understands that the pharmacy of today must meet many dynamic
demands from industry and technology, to changing patient needs.

In our highly competitive age,


pharmacies must also streamline and
improve processes, promote itself in
its marketplace, and attract and retain
customers. Heres how ProScript LINK
has been developed to help pharmacies
like yours to meet these challenges

Y
 our pharmacys prescription and patient numbers are always
rising. ProScript LINK is the ideal way to meet and manage the
growing demand.
Y
 ou can free up pharmacy staff from time spent on paper-based
prescription activities and assign them to activities that generate
new revenue streams, like healthcare services.
Using ProScript LINK tools, business owners and pharmacists
can evaluate the pharmacys activities more accurately, to
address the areas that need further development, and promote
the activities that are of greatest benefit to the bottom line.
B
 y making ProScript LINK central to your dispensary offering,
you can provide patients the latest version of the EPS, which
is already becoming familiar to the public and the number
of prescribers using it is increasing by the week.
C
 hoosing ProScript LINK, helps pharmacies like yours to stay
connected with the prescribers and patients of the future.
P
 roScript LINK helps pharmacies stay ahead of their
competitors. Since 2005, 1,200 new pharmacy licences
have been issued, making for an increasingly
competitive environment.

ProScript LINK provides


unique solutions that work
in the pharmacy of today
and tomorrow

Why ProScript LINK is different


When choosing PMR software, or renewing the contract for one, you
face a complex series of questions and considerations as well as
a wide range of available system providers.
ProScript LINK provides unique solutions that work in the pharmacy of today and tomorrow.
These exclusive features reflect the requirements of the whole pharmacy team and its patients.

Cutting-edge technology
T
 he ProScript LINK system uses the latest hardware,
which offers faster processing speeds and space
efficiencies.

K
 eep your business fully functional at all times, thanks
to instant recovery features. If there is a server fault,
then ProScript LINK will be restored onto a client PC by the
service desk, with minimal, if any, need to re-enter data.

Y
 our LINKScope agreement provides the first PC
and 2 printers free.

P
 roScript LINK runs on Windows7, offering faster and
more secure operation with a familiar user interface

All devices incorporate energy-saving features,


so there never needs to be concern about over-heating
or power outages.

F
 ully compliant with EPS across the four home nations,
you can use ProScript LINK to embrace the dispensing
technology of tomorrow, now.

Seamless installation and exceptional training

More than a PMR system

AAH ensures the change to ProScript LINK is as easy as


possible. Our engineers will install the system, make sure it
is running smoothly and address any changeover issues.

Additional ProScript LINK modules include:


Automatic stock control

The ProScript LINK package includes free training at installation,


enabling staff to make the switch easily, effectively, and with
confidence.
Further training support is available, with options for web-based
learning, one-to-one guidance or group sessions.

MDS / care homes


Repeat Rx
NMS (England), eMAS (Scotland), DMS (Wales)
Substance dependency (Methadone)

Unrivalled support
A dedicated AAH ProScript LINK account manager is
assigned to every ProScript LINK user. Through regular
meetings with them, pharmacy staff can discuss their
experiences of the system and their changing PMR needs.
F
 or the day-to-day queries, AAHs dedicated support
team is just a phone call away and ready to offer technical

guidance, urgently resolving any non-trading incidents to


ensure the pharmacy continues to serve its patients safely
and quickly.
F
 or more complex matters or hardware assistance, AAHs
third party engineers are nationwide, meaning on-site
technical support is never far away.

End

Electronic Prescription Service

Electronic
messaging

Reimbursement agency

Electronic
prescription

Scanned barcode
(if prescription
token is
presented)

Prescriber

Start

Confirm what
has been
dispensed
and collected

Electronic
prescription

Patient

Electronic
prescription &
endorsement
message

Exemption
forms

Dispenser

Medication
dispensed
Dispensing
token

Prescription
token

www.nhs.uk

Search for EPS Release 2


enabled dispensing contracters

Not required for all


electronic prescriptions

The story of ProScript LINK


With 30 years experience, we believe ProScript LINK is much more than a PMR
system. But to understand why, it may help to know more about PMR.
P
 MR represents Patient Medication Record
and as implied, it is a live database of the medicines
prescribed and dispensed to an individual.
A
 PMR system is an essential part of a
pharmacy, recording vital information about the
patient and their medication. It enables the pharmacist
and pharmacy staff to provide a safe and effective
pharmaceutical service.
ProScript LINK is AAHs PMR system for
its customers. But, unlike other PMR systems,
AAHs ProScript LINK offers much more than the
management of patient medication records, as youll
discover later in this guide.

ProScript LINK now: EPS Release 2


We all know that changes in technology
and legislation means the pharmacy
industry is always evolving.
T
 hats why AAH is continually working to keep ProScript
LINK up-to-date.
It means ProScript LINK customers can be confident
that their PMR system is always one step ahead of the
ever-changing pharmacy environment.
F
 or instance, ProScript LINK is fully compatible with the
NHS National Programmes such as EPS R2 in England,
AMS & CMS in Scotland, and 2DRx in Wales, and has
recently launched Installment Dispensing into Northern
Ireland.

ProScript LINK and the future


Technology is set to play an
increasingly-important role
in the pharmacies of tomorrow.
P
 roScript LINK receives regular automatic updates to
keep it aligned with technology, product and legislative
changes.
U
 pdates to ProScript LINK happen behind the
scenes so pharmacy staff can run the system without
interruptions or their own intervention.
A
 fully encrypted backup of ProScript LINK is
automatically performed daily ensuring the protection of
vital, and confidential, patient and medication records.

What is meant by electronic prescriptions?


Across England, Scotland, Wales and Northern Ireland, 4.6 million
prescriptions are issued every working day and the figure is
expected to rise.
Electronic prescribing represents a move to more efficient and
accurate system that is better able to cope with the expected
increase in prescription volumes.
Repeat medications account for about 70 per cent of prescriptions.
Electronic prescribing aims to reduce the paper administration
associated with the existing processes, by enabling prescriptions
to be generated, transmitted and received electronically.
Dispensers will also be able to submit reimbursement
endorsements electronically to support payment claims for
medication and appliances supplied. Over time, the need for
paper prescriptions will reduce significantly.

How does electronic prescribing benefit


our customers, independent pharmacies?
What does Release 2 bring?
ProScript LINK is fully compatible with the NHS National
Programmes such as EPS R2 in England, AMS and CMS in
Scotland, and 2DRx in Wales and it has recently launched into
Northern Ireland.
Electronic prescribing frees dispensing staff from the work
associated with rekeying dispensing information.
It can also help pharmacies manage their stock control more
effectively and order out-of-stock items in a timely manner.
Additionally, there are new benefits from the latest version, Release
2, which has various names according to the NHS National
Programme that governs the pharmacy. For example it is known
as EPS R2 in England, and 2DRx in Wales.
These new features mean, for instance, that patients can nominate
a dispensing pharmacy so staff who currently physically collect
repeat prescriptions for such patients will no longer have to, saving
time and resources.
As nominated electronic prescriptions (both acute and repeat)
may be received before the patients arrival, Release 2 will also
help pharmacy staff to streamline their workflow by preparing
medications in advance.
And for claiming prescription payments and other reimbursements,
the latest release allows pharmacies to manage and submit them
electronically. Again, this frees staff from the time-consuming
process of sorting and posting large prescription volumes
every month.

What ProScript LINK means to our customers


Why its more than a PMR system
We spoke to our existing ProScript LINK customers to
discover their experiences of the system.
Heres what they told us

It can be daunting when adopting a new system


but Proscript LINK is worth it

ProScript LINK sped up our dispensing operation

I can now spend more time with my customers

ProScript LINK has totally streamlined my business

Monitored dosage systems are now done in an instant

It is having a positive effect upon our profits

It was worth finding the time to introduce the new system

It has helped us ensure patient safety

ProScript LINK: from first


visit to satisfied customers
The transition to ProScript LINK is as easy as 1, 2, 3
Step

AAH assesses the individual needs of


the pharmacy and its staff. This may
involve reducing hardware devices
since ProScript LINK often streamlines
processes and hardware needs.

A bespoke ProScript LINK solution


is proposed and discussed with the
pharmacy and relevant staff.
Customer agrees to the unique ProScript
LINK deployment, signs contract and
a suitable installation date is agreed.

AAH will advise you on actions to take


concerning incumbent PMR system,
before ProScript LINK hardware is
installed at your site(s), and software
is registered for immediate operation.
Training can be provided at installation.
AAH ensures the pharmacy stays fully
operational throughout the process,
making the handover seamless.

Customer benefit

We assess individual
customer needs to
help them save space,
time and money

Well talk through


every last detail of
the plan and contract
to ensure customer
peace of mind

Well work with


customers to agree
the right time and
processes for the most
effective deployment

AAH Pharmaceuticals Ltd. Sapphire Court, Walsgrave Triangle, Coventry CV2 2TX
Tel: 024 7643 2000 www.aah.co.uk Registered Company Number: 00123458