The study examines subordinates perception of leadership styles and their work behaviour in the
Indian Air Force. A self-reported questionnaire was used to collect data from 287 airmen and 75
officers. The results revealed that the leaders of airmen had a predominantly authoritarian style
and the leaders of officers had a nurturant-task style. Regarding work behaviour, officers were
more committed and satisfied with the job than airmen. Officers accepted challenging tasks, showed
better performance, achieved targets on time and expressed less desire to quit the defence services
compared to airmen. Airmen and officers commitment to the organisation and job satisfaction
decreased, and stress effect and intention to quit the services increased under an authoritarian
leader. Conversely, airmen and officers felt committed, satisfied with the job, accepted challenging
tasks, showed higher job performance, and expressed unwillingness to quit the organisation under
nurturant-task and participative leaders.
HARE R. TEWARI
Indian Institute of Technology, Kharagpur
KOSTUBH R. CHATURBEDI
Indian Institute of Technology, Kharagpur
of functioning of the leader or leading can enhance or diminish the subordinates commitment, satisfaction and job performance.
Though leaders and managers are differentiated on the basis of roles,
responsibilities and skills, for all practical purposes, an executive or a manager
is a leader. Leadership styles vary according to the type of organisation
(Stogdill, 1974) and level of organisational hierarchy (Katz & Kahn, 1978;
Sinha, 1995). Evidence reveals that private sector companies in India operate
in a fairly competitive environment, emphasise high task, close relationships,
participation, and caring for employees whereas public sector companies
operate in a protected environment isolated from market pressures, low
task, impersonal work environment, and bureaucratic set-up with too many
rules and regulations for employees without actual practice (Sharma & Bhal,
2001). Leadership at the top, middle, and lower levels differs because of
the differentiated roles, authorities, and skill demands (Katz, 1974). Firstline leaders require more technical than human and conceptual skills to handle
day-to-day operations on the shop floor. The role of these leaders is confined
to implementing the decisions that are taken at the highest level. At the
middle level, top management policies and strategies are further concretised
for action. Jobs of middle level executives are low on choice and high on
demands, and work is generally a fix-it type of activity, trying to deal with
systems and processes that are not working, and managing breakdowns in
the normal routine flow of work (Nilakantha & Ramnarayan, 1990). Middle
level managers act as the bridge between the top and the bottom. They
require more human skills than other skills. At the top, leaders prepare the
overall plan of business and coordinate resources, and their jobs demand
greater conceptual skills. As skills, roles, and responsibilities vary at different
levels, so do the leadership styles. Hence, for a leadership style to be effective
it must be appropriate to the type of organisation and to the level of hierarchy.
Scant literature is available on leadership in a defence organisation because
of its sensitive nature. Questions arise: Do leadership styles vary at different
levels in an organisational hierarchy? Do different styles of leadership enhance
or diminish the work behaviour of subordinates? This study answers these
questions.
Leadership Styles
Theories of leadership have emphasised three constructs, with the focus
on either a single construct or in combination of constructs. These are
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2015
(a) traits of the leader, (b) attributes of subordinates, and (c) situational factors such as nature of task, group climate and cultural context. The last two
are important because the leader has to operate in a specific way depending
on the attributes of subordinates and situations. Hersey and Blanchards
(1977) life cycle theory substantiates this. Effective leadership depends
on the maturity of subordinates which is defined in terms of (a) capacity to
set high but attainable goals or achievement motivation, (b) willingness to
take responsibility, and (c) education or experience. A telling style (high
task and low relationship) of leadership is effective for less mature subordinates. As the degree maturity increases, the leader is expected to shift to selling
(high task and high relationship), then to participating (low task and high
relationship), and finally to delegating (low task and low relationship) style.
Realising the importance of culture in shaping an individuals thinking,
feeling and doing, Misumi (1985) in Japan raised objections to theories
developed in the individualistic culture of the west. More than three decades
of research on performance-oriented (task) and maintenance-oriented
(people) behaviour by leaders has provided consistent evidence that both
types of behaviour are necessary for leadership effectiveness (Misumi &
Peterson, 1985). A blend of maintenance with pressure for performance
overcomes the psychological resistance of subordinates towards goal achievement. Hence, effective leaders act in accordance with the culturally acquired
characteristics of their subordinates. While some studies in India (Lal, 1983;
Srivastava & Sharadkumar, 1984) reveal that an effective leader tends to
be participative (P) or democratic, others (Kakar, 1971; Kaur, 1993) indicate that they tend to be authoritarian (F). Meades (1967) study in India
noted that the morale, production and quality of work were higher under a
F leader than under a P leader. A F leader may succeed in an authoritarian
culture and a P leader in a democratic culture.
For the first time, Sinha (1973) raised doubts about the appropriateness
of the F style in India. He argued that participative management was not
conducive either. Unless employees understand and accept the organisations
normative structure and goals and thereby develop a fair commitment to
the organisation, any attempt to introduce participative management is likely
to fail. The employees may take undue advantage and create indiscipline
and dissatisfaction eventually resulting in loss of productivity.
Sinha and Sinha (1974) identified six sociocultural values of Indian subordinates: (a) lack of commitment, (b) lack of team orientation, (c) preference
for personalised relationship, (d ) dependence proneness, (e) rest and leisure
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2015
the effective style may be either F or NT. When subordinates do not depend
on the leader and do not need personal care, the leader may adopt the P style.
The leader may adopt a dominant style but can shift to other styles when
dealing with the subordinates differing in nature. Like the life cycle theory
(Hersey & Blanchard, 1977), the shift from one style to another depends
on the growth/maturity or degree of preparedness of subordinates and the
context.
It is commonly believed that defence is a traditional, rigid and disciplined
organisation and authoritarian leaders exist at all levels. A study on the
American Air Force (Vecchio, 1990) revealed that the directive leader enhanced group performance rather than the non-directive leader at the level
of airmen. In the Indian Air Force (IAF), most of the employees are educated,
diligent, and trained to handle sophisticated equipment and critical situations
to meet strategic air operations. The bottom level leaders execute the job
and achieve the target set by the top and middle level leaders. They work
under pressure to complete the assigned task with the available resources
and are held accountable for results. Consequently, the leader at the bottom
level uses authoritative power. The top level leaders discuss various plans,
policies and strategies with the middle level leaders before giving them orders
for execution. It is expected that the predominant leadership style at the
bottom level is F and at the middle level NT and P.
Work Behaviour
The intention to quit refers to the desire of employees to leave the organisation. Unwillingness to serve the organisation leads to voluntary turnover
and absenteeism (Michaels & Spector, 1982). Subordinates are likely to
quit the organisation under F leaders because such leaders enjoy absolute
power and provide no autonomy to their subordinates. NT and P leaders
develop an interpersonal relationship with their subordinates, take care of
them and create a friendly climate where subordinates work with alacrity.
Thus, subordinates intention to quit is likely to increase under F and decrease
under NT and P leaders.
Method
Sample
The IAF operates through various commands. Many units work under each
command, the rules, regulations and functioning of the units are identical
and all are governed by the Air Headquarters located at New Delhi. Two
unitsone from the Eastern Air Command located in West Bengal and the
other from the Western Air Command located in Gujaratwere selected
for the study. There were 3,300 employees working in different departments
of logistics, technical, medical, etc. There were 7 female employees but they
were excluded from the sample to rule out the possibility of gender bias.
Out of the male employees, 20 were senior officers, 240 officers and 3,033
were airmen. Since senior officers were few in number, they were excluded
from the sample. A sample of 100 (41.66%) officers and 400 (13.19%) airmen was randomly selected. Each subject was given a questionnaire and
requested to return the completed questionnaire after a fortnight. Three
hundred sixty-two questionnaires (72.4%) were returned75 from officers
and 287 from airmen.
Out of 362 respondents, 66.7% were married and the remainder were
unmarried. Of the total, 33.57% respondents were undergraduates and
62.43% had education up to graduation and above. Officers and airmen
did not differ in terms of age, years of experience and number of promotions
received. Officers had more years of formal education, higher basic salary
and smaller family size compared to airmen (Table 1). Family size indicated
the predominance of nuclear families in both groups.
Age
Years of service
Years of education
Basic salary
No. of promotions
Family size
32.48
13.33
13.36
1488.73
2.59
3.98
Officers
SD
9.22
8.77
2.29
334.91
1.52
1.47
M
33.97
12.17
16.16
3583.67
2.61
3.13
SD
6.82
6.62
1.55
797.93
.77
1.11
t
1.56
1.25
12.45
22.23
.14
5.50
Measures
The initial part of the questionnaire elicited data on age, length of service,
educational qualification, number of years studied, basic salary, number of
promotion(s), number of family members, and their marital status. Along
with the socio-demographic characteristics, the following variables were
measured.
Perception of Leadership Style. F, NT and P styles were assessed using 30
items developed by Sinha (1987). Ten items assessed each style. Subordinates
were asked to evaluate their immediate superiors. Items measuring F style
included, My superior keeps the important information to herself/himself ,
and My superior thinks that s/he is always right in making decisions. The
NT style was assessed by items like, My superior gladly guides and directs
those subordinates who work hard, and My superior feels good when s/he
finds her/his subordinates eager to learn. Items measuring P style included,
My superior often consults her/his subordinates, and My superior allows
her/his subordinates to solve a problem jointly. All the items were positively keyed using a 5-point Likert-type scale ranging from never (0) to
always (4). The alpha reliabilities in this study were .71 for the F scale, .87
for the NT scale, and .89 for the P scale. High scores indicated greater
manifestation of a particular style.
Organisational Commitment. Nine items were used to measure organisational commitment. Eight items were taken from Mowday, Steers, and
Porters (1979) scale and one item I support the extra curricular activities
organized by this organisation was added. Each item was rated on a 5-point
Likert-type scale ranging from strongly disagree (1) to strongly agree (5).
When scores were factor analysed using the principal component method
and rotated through the varimax procedure, two extracted factors explained
54.54% of total variance. The first factor, affective commitment, comprised four positively keyed items and its alpha reliability was .75. Items
included I am proud to tell that I am a part of this organisation, and I am
willing to put in a great deal of effort beyond the call of my duty in order to
help this organisation to be successful. The second factor, continuance
commitment, comprised five items (including three negatively keyed items)
and had an alpha reliability of .71. Items included, There is not too much
to be gained by sticking with this organisation indefinitely, and Deciding
to work for this organisation was a definite mistake on my part. High scores
indicated more affective and continuance commitment.
Job Satisfaction. Job satisfaction was measured using an 18-item questionnaire. Fourteen items were selected from the job satisfaction scale of
Kanungo, Mishra, and Dayal (1975) and four items were addedleave
facility, accommodation, welfare facilities, and interpersonal relationship.
Each item was rated on a 5-point scale ranging from highly dissatisfied (1)
to highly satisfied (5). When the scores were factor analysed using the
principal component method and rotated through the varimax procedure,
two factors were extracted that explained 57.78% of total variance. The first
factor that loaded significantly on 12 items was extrinsic satisfaction. It
included items like to what extent are you satisfied or dissatisfied with...
basic salary, and ... working hours. The second factor that loaded significantly on 6 items was intrinsic satisfaction. This comprised such items as
to what extent are you satisfied or dissatisfied with... responsibility, and
... advancement. The alpha reliabilities of extrinsic and intrinsic satisfaction
were .88 and .82. High scores were indicative of greater intrinsic and extrinsic
job satisfaction.
Challenging Task. A 3-item scale was developed to assess the willingness
to accept a challenging task. It included items like I accept the task... that
carries a lot of constraints, ... that involves risk, and ... that is most difficult
to perform. Each item was evaluated on a 5-point Likert-type scale ranging
from completely disagree (1) to completely agree (5). Factor analysis of
the scores using the principal component method yielded, one factor that
explained 62.98% of total variance. The alpha reliability of the scale was .70.
High scores denoted greater willingness to accept a challenging task.
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Procedure
Results
Officers
Styles
SD
SD
F
NT
P
28.18
22.92
17.58
6.06
8.54
8.61
25.93
26.55
23.88
6.69
6.59
8.28
2.80
3.96
5.68
Correlations among styles revealed that when airmen and officers perceived
their immediate superiors to be higher on F, they perceived these same superiors to be lower on NT and P styles (Table 3). The F style of a leader
deterred the NT and P styles, but the NT and P styles had a significant
overlap (Table 3).
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F
NT
P
NT
.12
1.00
.70
1.00
.42
.71
.32
.73
1.00
Work Behaviour
Officers
SD
SD
13.98
14.03
33.46
18.05
10.65
25.99
7.57
8.49
10.85
3.57
4.22
9.89
5.11
2.55
4.14
1.41
2.58
3.59
15.89
16.44
39.73
22.34
11.64
28.75
8.11
8.47
7.93
3.61
4.77
8.93
4.66
2.18
3.54
1.21
2.65
3.01
4.10
3.98
5.30
6.97
3.37
5.79
3.30
.07
7.17
p < .001.
DV a
IV b
Affective
commitment
F
NT
P
F
NT
P
F
NT
P
F
NT
P
F
NT
P
F
NT
P
F
NT
P
F
NT
P
F
NT
P
.05
.07
.07
.21
.16
.23
.36
.46
.60
.16
.19
.20
.01
.06
.05
.01
.12
.11
.01
.04
.01
.08
.03
.06
.16
.09
.15
Continuance
commitment
Extrinsic
satisfaction
Intrinsic
satisfaction
Challenging
task
Job
performance
Target
realisation
Stress effect
Intention
to quit
Airmen
SEB
.04
.02
.02
.04
.03
.03
.09
.06
.06
.05
.03
.03
.03
.02
.02
.04
.03
.03
.01
.01
.02
.03
.02
.02
.03
.02
.02
.08
.17
.17
.30
.33
.46
.22
.39
.52
.19
.32
.33
.02
.19
.18
.01
.25
.22
.01
.23
.08
.19
.11
.19
.27
.22
.36
.18
.27
.22
.28
.38
.35
.67
.58
.60
.37
.40
.36
.05
.08
.07
.12
.18
.15
.03
.02
.01
.01
.02
.05
.24
.20
.21
Officers
SEB
.06
.06
.04
.08
.07
.05
.14
.14
.11
.07
.07
.05
.04
.04
.03
.06
.06
.05
.02
.01
.02
.05
.04
.04
.04
.05
.03
.33
.50
.51
.39
.53
.60
.50
.43
.56
.54
.57
.65
.14
.23
.28
.22
.34
.35
.16
.14
.10
.01
.05
.15
.54
.44
.59
Airmen were less committed, less satisfied, experienced stress, and were
unwilling to stay in the defence services under superiors who adopted the
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2015
Discussion
but greater stress and unwillingness to stay in the organisation when they
perceived their leader to be the F type. However, they were committed, satisfied, accepted challenging tasks, and expressed a desire to continue in the
IAF when they perceived their leaders to be either the NT or the P type.
Also, officers were less committed, less satisfied with their job, performed
poorly, and were unwilling to remain in the organisation when their leaders
were perceived to be F. On the other hand, officers expressed greater commitment, higher job satisfaction, accepted challenging task, performed better,
and had little intention to quit the organisation when the senior officers
were perceived to be either the NT or the P type.
Many factors affected leadership such as the organisational set-up, nature
of task, characteristics of subordinates, and demands from the top. These
factors compelled the leader to behave in a particular manner that may not
be appreciated by the subordinates. Results indicated that the F style was a
predominant style at the first line supervisory level, and the NT followed
by the P style at the middle level. First, the basic objective of the IAF is to
maintain discipline and ensure the effective implementation of orders and
commands. A first line officer was empowered to execute a job through airmen. The distance between an officer and an airman was greater than that
between an officer and a senior officer. Previous findings (Habibullah &
Sinha, 1980) suggested that power, distance and discipline were associated
with a F leader. Where distance, discipline and power were highly maintained, the leader adopted the F style. Second, with respect to task, officers
worked under constraints and delivered results to senior officers. Officers
were under so much pressure from senior officers that they were compelled
to act in an autocratic manner. Third, the promotion avenues for airmen
were limited and they could not be internally promoted. This probably explains why officers maintained a distance from and exercised authority over
airmen. In contrast, power, distance and discipline were less between an
officer and a senior officer. Officers performance and length of service were
deciding factors for promotion to the position of senior officer. Moreover,
senior officers discussed various plans and strategies with and gave suggestions
to officers to execute the plans. This explains why officers perceived the
senior officer to be the NT type followed by the P type.
The work behaviour of officers differed from that of airmen because
officers were more responsible and accountable to their senior officers. They
were more committed to the organisation, expressed greater willingness to
accept challenging tasks, performed better, and realised targets timely compared to airmen. Their high level of commitment and satisfaction undermined the intention to leave the organisation compared to airmen.
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2015
REFERENCES
ABRAINIS, D.J. (1985). Job stressors, strain, job performance, social support and social conflict:
Causal relationship in a four-wave longitudinal panel study. Unpublished doctoral
dissertation, University of Michigan, Michigan.
BEEHR, T.A., & NEWMAN, J.E. (1978). Job stress, employee health, and organizational
effectiveness: A facet analysis, model, and literature review. Personnel Psychology, 31(4),
665669.
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2015
Damodar Suar is Associate Professor, Department of Humanities and Social Sciences, Indian
Institute of Technology, Kharagpur, West Bengal.
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2015