Hit 7080 TSMN

SURPASS hiT 7080
4.1
Troubleshooting Manual (TSMN)
A42022-L5977-A157-01-7620
The information in this document is subject to change without notice and describes only the
product defined in the introduction of this documentation. This documentation is intended for the
use of Nokia Siemens Networks customers only for the purposes of the agreement under which
the document is submitted, and no part of it may be used, reproduced, modified or transmitted
in any form or means without the prior written permission of Nokia Siemens Networks. The
documentation has been prepared to be used by professional and properly trained personnel,
and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes
customer comments as part of the process of continuous development and improvement of the
documentation.
The information or statements given in this documentation concerning the suitability, capacity,
or performance of the mentioned hardware or software products are given "as is" and all liability
arising in connection with such hardware or software products shall be defined conclusively and
finally in a separate agreement between Nokia Siemens Networks and the customer. However,
Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions
contained in the document are adequate and free of material errors and omissions. Nokia
Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which
may not be covered by the document.
Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO
EVENT WILL NOKIA SIEMENS NETWORKS BE LIABLE FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT
LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS
OPPORTUNITY OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR
THE INFORMATION IN IT.
This documentation and the product it describes are considered protected by copyrights and
other intellectual property rights according to the applicable laws.
The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark
of Nokia Corporation. Siemens is a registered trademark of Siemens AG.
Other product names mentioned in this document may be trademarks of their respective
owners, and they are mentioned for identification purposes only.
Copyright Nokia Siemens Networks 2008. All rights reserved.
Important Notice on Product Safety

Elevated voltages are inevitably present at specific points in this electrical equipment.
Some of the parts may also have elevated operating temperatures.
Non-observance of these conditions and the safety instructions can result in personal
injury or in property damage.
Therefore, only trained and qualified personnel may install and maintain the system.
The system complies with the standard EN 60950 / IEC 60950. All equipment connected
has to comply with the applicable safety standards.
The same text in German:

Wichtiger Hinweis zur Produktsicherheit
In elektrischen Anlagen stehen zwangslufig bestimmte Teile der Gerte unter Spannung. Einige Teile knnen auch eine hohe Betriebstemperatur aufweisen.
Eine Nichtbeachtung dieser Situation und der Warnungshinweise kann zu Krperverletzungen und Sachschden fhren.
Deshalb wird vorausgesetzt, dass nur geschultes und qualifiziertes Personal die
Anlagen installiert und wartet.
Das System entspricht den Anforderungen der EN 60950 / IEC 60950. Angeschlossene
Gerte mssen die zutreffenden Sicherheitsbestimmungen erfllen.
A42022-L5977-A157-01-7620
Issue: 1 Issue date: April 2008
Statements of compliance
FCC statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Shielded cables must be used with
this unit to ensure compliance with the Class A FCC limits.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
CE statement
The CE conformity declaration for the product is fulfilled when the system is built and cabled in line with
the information given in the manual and the documentation specified within it, such as installation
instructions, cable lists or the like. Where necessary project-specific documentation should be taken into
consideration. Deviations from the specifications or independent modifications to the layout, such as
use of cable types with lower screening values for example, can lead to violation of the CE protection
requirements. In such cases the conformity declaration is invalidated. The responsibility for any problems which subsequently arise rests with the party responsible for deviating from the installation specifications.
A42022-L5977-A157-01-7620
A42022-L5977-A157-01-7620
Table of Contents
This document has 74 pages.
1
1.1
1.2
1.3
1.3.1
1.3.2
1.4
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Structure of this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Symbols and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conventions used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
History of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
11
11
12
12
12
2
2.1
2.2
2.3
2.4
2.5
Alarm lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quality of service alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
14
15
17
17
18
3
3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.1.6
3.1.7
3.1.8
3.1.9
3.1.10
3.1.11
3.1.12
3.1.13
3.1.14
3.1.15
3.1.16
3.1.17
3.1.18
3.1.19
3.1.20
3.1.21
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment_OverHeating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan_Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loss_of_Power_Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low_Order_Capacity_Mismatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
No_Free_Low_Order_Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OA-Power_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OA-Pump_Bias_out_of_Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OA-Temperature_out_of_Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PLL_Unlock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power_Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SC_CF_Module_Absent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SC_CF_Module_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SFP_Absent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SFP_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SFP_Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SPI-Temperature_out_of_Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit_Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit_Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UnitType_Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VCXO_Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AU_AIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AU_LOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Embedded DCC channel (n) failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HCOC27-DCC_Connection_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HCOC9-DCC_Connection_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP-DEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
19
19
19
20
20
20
21
21
21
22
22
23
23
23
24
24
24
24
25
25
25
26
26
26
26
27
27
27
28
A42022-L5977-A157-01-7620
3.2.7
3.2.8
3.2.9
3.2.10
3.2.11
3.2.12
3.2.13
3.2.14
3.2.15
3.2.16
3.2.17
3.2.18
3.2.19
3.2.20
3.2.21
3.2.22
3.2.23
3.2.24
3.2.25
3.2.26
3.2.27
3.2.28
3.2.29
3.2.30
3.2.31
3.2.32
3.2.33
3.2.34
3.2.35
3.2.36
3.2.37
3.2.38
3.2.39
3.2.40
3.2.41
3.2.42
3.2.43
3.2.44
3.2.45
3.2.46
3.2.47
3.2.48
3.2.49
3.2.50
3.2.51
3.2.52
3.2.53
HP-EXC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
HP-GFP_Customer_Signal_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HP-GFP_Loss_of_Frame_Delineation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HP-PLM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HP-RDI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HP-TIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HP-UNEQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HP-Virtual_Concatenation_LOA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HP-Virtual_Concatenation_LOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HP-Virtual_Concatenation_TLCT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Link_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss_of_Timing_Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Loss_of_Timing_Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
LP-DEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
LP-EXC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LP-GFP_Customer_Signal_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LP-GFP_Loss_of_Frame_Delineation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LP-PLM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LP-RDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LP-RFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LP-TIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
LP-UNEQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
LP-Virtual_Concatenation_LOA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
LP-Virtual_Concatenation_LOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
LP-Virtual_Concatenation_TLCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
MS_AIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
MS-DCC_Connection_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MS_DEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MS_EXC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MS-K1/K2_Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
MS_RDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
OA_Gain_High . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
OA_Input_LOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
OA_Output_LOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
OA_Output_Power_High . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
PPI-AIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
PPI-LOF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
PPI-LOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
PPI-LOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
PPI-RDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RPR-Exceed_Max_Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RPR-Link_Failure_East . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RPR-Link_Failure_West. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
RPR-Miscabling_East . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
RPR-Miscabling_West . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
RPR-Protection_Misconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
RPR-Ringlet0_ReservedA0_Exceeding. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
A42022-L5977-A157-01-7620
3.2.54
3.2.55
3.2.56
3.2.57
3.2.58
3.2.59
3.2.60
3.2.61
3.2.62
3.2.63
3.2.64
3.2.65
3.2.66
3.2.67
3.2.68
3.2.69
3.2.70
3.3
3.3.1
3.4
3.4.1
3.4.2
3.4.3
3.4.4
3.4.5
3.4.6
3.4.7
3.5
3.5.1
3.5.2
3.5.3
3.5.4
3.5.5
RPR-Ringlet1_ReservedA0_Exceeding . . . . . . . . . . . . . . . . . . . . . . . . . . .
RPR-Topology_Inconsistent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RPR-Topology_Instability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS-DCC_Connection_Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS_DEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS_EXC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS_LOF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS_TIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SPI_LOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Synchronization_Signal_Message_Mismatch . . . . . . . . . . . . . . . . . . . . . .
System_Clock_Holdover_Longer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System_Clock_Unlocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timing_Reference_Degrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timing_Reference_Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TU-AIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TU-LOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TU-LOP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENV_MDI<n> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quality of service alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E1-Negative_Bit-slip_TCA_15m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E1-Negative_Bit-slip_TCA_24h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E1-Positive_Bit-slip_TCA_15m. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E1-Positive_Bit-slip_TCA_24h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet TCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PDH TCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SDH TCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
accountExpiredOrDisabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
logIsFull. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
logOccupancyThresholdReached. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unauthorized_Access_Attempt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unsuccessful_Logins_Exceeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
47
47
47
48
48
48
49
49
50
50
50
51
51
52
52
52
53
53
53
53
54
54
54
55
55
56
57
58
58
58
59
59
4
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.2
4.3
4.4
Card replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing SC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SC card failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CF card failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Both SC and CF cards fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading boot image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading software load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing CC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing fan unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing filter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
60
61
62
63
63
64
64
66
67
67
5
5.1
MIB switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Different data configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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5.2
Same data configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6
6.1
6.2
Fiber cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Dry cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Wet cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
A42022-L5977-A157-01-7620
List of Tables
Table 1
Table 2
Table 3
Table 4
Table 5
Table 6
Table 7
A42022-L5977-A157-01-7620
List of used conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

History of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quality of service alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
12
14
15
17
18
18
10
A42022-L5977-A157-01-7620
Preface
1 Preface
This Troubleshooting Manual describes fault-clearing procedures to be performed in
reaction to alarm events that may occur in the SURPASS hiT 7080 system.
1.1
Intended audience
This document is intended for anyone tasked with clearing fault conditions to restore
normal system operation. Personnel performing these procedures must have general
experience with Synchronous Digital Hierarchy (SDH) transport networks as well as
specific experience with Nokia Siemens Networks SURPASS hiT 7080 hardware components and network management software. Personnel must also comply with all
relevant safety practices whenever working with SURPASS hiT 7080 equipment.
1.2
Structure of this document

Alarm lists
When a fault condition occurs, the relevant alarm notification will be generated and displayed on craft terminal screens. All SURPASS hiT 7080 alarms are listed in the Alarm
lists in Chapter 2. The alarm lists are divided into separate tables that match the fault
categories as presented on craft terminal screens. These categories are as follows:
Equipment alarms
Communication alarms
Environment alarms
Quality of Service (QoS) alarms
Security alarms
Troubleshooting
For each entry in the Alarm lists, specific fault-clearing procedures are contained in
Chapter 3, Troubleshooting. Click the desired alarm name in the Alarm list to jump
directly to the instructions for that alarm.
Described Features
g Some features described in this document may not be available. To identify the
features released for your project, please refer to the Release Note delivered
together with the product.
1.3
Symbols and conventions

The following symbols and conventions are used in this document:
A42022-L5977-A157-01-7620
11
Preface
1.3.1
Symbols used
g Used for notes, tips or additional information.
Caution: Means that the reader should be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Warning: This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved with
electrical circuitry and be familiar with standard practices for preventing accidents.
1.3.2
Conventions used
Representation
Meaning
Inverted commas
Window or wizard titles are represented in inverted commas.

Example: Open the Help and Support Center window. The
New Connection wizard is displayed.
Bold
Any field or text in the GUI is represented in bold type.

Example: Click Shutdown and then click OK to turn off the
computer.
Italic
Variables and file extensions are represented in italic.

Example: Enter 192.168.0.1 in the IP address field. Click OK to
produce a .pdf rendition.
Commands, screen output, file names and paths are
represented in courier.
Courier
Example: # ping -t 192.168.0.1

<Angle brackets>
Used for keyboard actions or place holders for concrete names

or values are represented in <angle brackets>. If used for a
filename the courier font must be used also.
Example: The naming convention for the log files is
<NEname>.txt, where <NEName> is the name of the NE
sending the messages. Press <CTRL>+<ALT><DEL> to open
the task manager.
>
Used for menu sequences.

Example: Click File > Print... to print the document.
Table 1
1.4
History of changes
Issue
1
Table 2
12
List of used conventions
Issue date
April 2008
Initial version
History of changes
A42022-L5977-A157-01-7620
Issue
Table 2
A42022-L5977-A157-01-7620
Preface
Issue date
History of changes (Cont.)
13
Alarm lists
2 Alarm lists
SURPASS hiT 7080 alarms are divided into the following categories:
2.1
Equipment alarms: originate from specific hardware elements (e.g., traffic card, controller card, shelf, etc.)
Communication alarms: originate from termination points which represent a particular function of the network
Environmental alarms: originate from telemetry sensors that monitor conditions/events external to the Network Element (NE)
Quality of Service alarms: originate from termination points where performance
measurement and threshold supervision is enabled
Security alarms: originate from termination points which detect the system authentication and authorization
Equipment alarms
Table 3 lists SURPASS hiT 7080 equipment alarms. Click the alarm name in the table
to jump directly to the troubleshooting procedure for that alarm.
Alarm name
Communication_Failure
Communication failure
Equipment_OverHeating
Equipment overheating
Fan_Failure
Fan failure
Loss_of_Power_Input
Loss of power input
Low_Order_Capacity_Mismatch
Low order capacity mismatch
No_Free_Low_Order_Capacity
No free low order capacity
OA-Power_Failure
Optical Amplifier (OA) power failure
OA-Pump_Bias_out_of_Range
OA pump bias out of range
OA-Temperature_out_of_Range
OA temperature out of range
PLL_Unlock
Phase Lock Loop (PLL) unlock
Power_Failure
Power failure
SC_CF_Module_Absent
Compact Flash (CF) card absent
SC_CF_Module_Failure
CF card failure
SFP_Absent
Small Factor Pluggable (SFP) absent
SFP_Failure
SFP failure
SFP_Mismatch
SFP mismatch
SPI-Temperature_out_of_Range
Synchronous Physical Interface (SPI) laser

temperature out of range
Unit_Failure
Unit failure
Unit_Removal
Unit removal
Table 3
14
Alarm Message Text
Equipment alarms
A42022-L5977-A157-01-7620
Alarm lists
Alarm name
UnitType_Mismatch
Unit type mismatch
VCXO_Failure
Voltage Control Crystal Oscillator (VCXO)

Failure
Table 3
2.2
Alarm Message Text
Equipment alarms (Cont.)
Table 4 lists SURPASS hiT 7080 communication alarms. Click the alarm name in the
table to jump directly to the troubleshooting procedure for that alarm.
Alarm Name
Alarm Message Text
AU_AIS
Administrative Unit (AU) Alarm Indication

Signal (AIS)
AU_LOP
AU Loss Of Pointer (LOP)
Embedded DCC channel (n) failure
Embedded DCC Channel 1 or 2 failure
HCOC27-DCC_Connection_Failure
High Capacity Overhead Channel (HCOC)

27 Data Communication Channel (DCC)
connection failure
HCOC 9 DCC connection failure
HP-DEG
High order Path (HP) signal DEGraded

(DEG)
HP-EXC
HP EXCessive (EXC) error
HP-GFP_Customer_Signal_Failure
HP Generic Framing Procedure (GFP)

customer signal failure
HP-GFP_Loss_of_Frame_Delineation
HP GFP loss of frame delineation
HP-PLM
HP PayLoad Mismatch (PLM)
HP-RDI
HP Remote Defect Indication (RDI)
HP-TIM
HP Trace Identifier Mismatch (TIM)
HP-UNEQ
HP UNEQuipped (UNEQ)
HP-Virtual_Concatenation_LOA
HP virtual concatenation Loss Of Alignment

(LOA)
HP-Virtual_Concatenation_LOM
HP virtual concatenation Loss Of

Multiframe (LOM)
HP-Virtual_Concatenation_TLCT
HP virtual concatenation Total Loss of

Capacity Transmit (TLCT)
Link_Failure
Link failure
Loss_of_Timing_Input
Loss of timing input
Loss_of_Timing_Output
Loss of timing output
Table 4
A42022-L5977-A157-01-7620
15
Alarm lists
Alarm Name
LP-DEG
Low order Path (LP) signal DEG
LP-EXC
LP EXC error
LP-GFP_Customer_Signal_Failure
LP GFP customer signal failure
LP-GFP_Loss_of_Frame_Delineation
LP GFP loss of frame delineation
LP-PLM
LP PLM
LP-RDI
LP RDI
LP-RFI
LP Remote Failure Indication (RFI)
LP-TIM
LP TIM
LP-UNEQ
LP UNEQ
LP-Virtual_Concatenation_LOA
LP virtual concatenation LOA
LP-Virtual_Concatenation_LOM
LP virtual concatenation LOM
LP-Virtual_Concatenation_TLCT
LP virtual concatenation TLCT
MS_AIS
Multiplex Section (MS) AIS
MS-DCC_Connection_Failure
MS DCC connection failure
MS_DEG
MS signal DEG
MS_EXC
MS EXC
MS-K1/K2_Mismatch
K1/K2 mismatch
MS_RDI
MS RDI
OA_Gain_High
OA gain high
OA_Input_LOS
OA input Loss Of Signal (LOS)
OA_Output_LOS
OA output LOS
OA_Output_Power_High
OA output power high
PPI-AIS
Plesiochronous Digital Hierarchy (PDH)

Physical Interface (PPI) AIS
PPI-LOF
PPI LOF
PPI-LOM
PPI LOM
PPI-LOS
PPI LOS
PPI-RDI
PPI RDI
RPR-Exceed_Max_Stations
Resilient Packet Ring (RPR) exceed

maximum stations
RPR-Link_Failure_East
RPR link failure east
RPR-Link_Failure_West
RPR link failure west
RPR-Miscabling_East
RPR miscabling east
RPR-Miscabling_West
RPR miscabling west
RPR-Protection_Misconfig
RPR protection misconfiguration
Table 4
16
Alarm Message Text
Communication alarms (Cont.)
A42022-L5977-A157-01-7620
Alarm lists
Alarm Name
RPR-Ringlet0_ReservedA0_Exceeding
RPR ringlet 0 reserved A0 exceeding
RPR ringlet 1 reserved A0 exceeding
RPR-Topology_Inconsistent
RPR topology inconsistent
RPR-Topology_Instability
RPR topology instability
RS-DCC_Connection_Failure
Regeneration Section (RS) DCC

connection failure
RS_DEG
RS signal DEG
RS_EXC
RS EXC
RS_LOF
RS Loss Of Frame (LOF)
RS_TIM
RS TIM
SPI_LOS
SPI LOS
Synchronization_Signal_Message_Mis
match
Synchronization Signal Message (SSM)

mismatch
System_Clock_Holdover_Longer
System clock holdover longer
System_Clock_Unlocked
System clock unlocked
Timing_Reference_Degrade
Timing reference degraded
Timing_Reference_Failure
Timing reference failure
TU-AIS
Tributary Unit (TU) AIS
TU-LOM
TU LOM
TU-LOP
TU LOP
Table 4
2.3
Alarm Message Text
Communication alarms (Cont.)
Environmental alarms
Table 5 lists SURPASS hiT 7080 environmental alarms. Click the alarm name in the
table to jump directly to the troubleshooting procedure for that alarm.
Alarm name
ENV_MDI<n>
Table 5
2.4
Alarm Message Text

ENVironment (ENV) Miscellaneous
Discrete Input (MDI) 1 ~ 8
Quality of service alarms

Table 6 lists SURPASS hiT 7080 QoS alarms. Click the alarm name in the table to jump
directly to the troubleshooting procedure for that alarm.
A42022-L5977-A157-01-7620
17
Alarm lists
Alarm name
E1-Negative_Bit-slip_TCA_15m
E1 negative bit-slip Threshold Crossed

Alarm (TCA) 15 minutes
E1-Negative_Bit-slip_TCA_24h
E1 negative bit-slip TCA 24 hours
E1-Positive_Bit-slip_TCA_15m
E1 positive bit-slip TCA 15 hours
E1-Positive_Bit-slip_TCA_24h
E1 positive bit-slip TCA 24 hours
Ethernet TCA
Ethernet TCA
PDH TCA
PDH TCA
SDH TCA
SDH TCA
Table 6
2.5
Alarm Message Text
Security alarms
Table 7 lists SURPASS hiT 7080 security alarms. Click the alarm name in the table to
jump directly to the troubleshooting procedure for that alarm.
Alarm name
accountExpiredOrDisabled
Account expired or disabled
logIsFull
Log is full
logOccupancyThresholdReached
Log occupancy threshold reached
Unauthorized_Access_Attempt
Unauthorized access attempt
Unsuccessful_Logins_Exceeded
Unsuccessful logins exceeded
Table 7
18
Alarm Message Text
Security alarms
A42022-L5977-A157-01-7620
Troubleshooting
3 Troubleshooting
This chapter describes the general troubleshooting instructions for each alarm.
3.1
Equipment alarms
The equipment alarms are listed in the following sub-chapters.
3.1.1
Alarm name
Default severity
Major
Alarm object
System Controller (SC), High Order Cross Connect

(HOCC), and Low Order Cross Connect (LOCC)
cards
General information and causes The communication between a service card and the
SC, HOCC, or LOCC card fails. This also includes
communication between the SC, HOCC, and
LOCC cards.
Troubleshooting instructions
3.1.2
Reboot or change the service card.
Reboot or change the SC card.
If the alarm persists, contact the next higher level of technical support.
Alarm name
Default severity
Major
Alarm object
SC, HOCC, LOCC, and all service cards (not

including IO cards)
General information and causes The temperature of the equipment is not in the
normal working range which is specified in the card
properties configuration.
1
Verify the fan unit is working correctly.
Verify the filter unit is clean.
Verify the air-conditioning is working correctly.
Verify the equipment is working correctly.
Verify the card temperature threshold is configured properly.
A42022-L5977-A157-01-7620
19
Troubleshooting
3.1.3
Fan_Failure
Alarm name
Fan_Failure
Default severity
Major
Alarm object
Fan unit
General information and causes The fan unit is defective.
3.1.4
Verify the fans in the fan unit are working correctly.
Change the fan unit.
Loss_of_Power_Input
Alarm name
Loss_of_Power_Input
Default severity
Major
Alarm object
Power module
General information and causes
The -48 V power input is absent.

The input power is lower than -40 V.
The input power is higher than -72 V.
3.1.5
Verify the power cables to the power module are connected correctly.
Alarm name
Default severity
Major
Alarm object
NE
General information and causes Alarm triggered when the Management Information
Base (MIB) configuration files in a newly input SC
card do not match the actual configuration of the
LOCC card in the NE.
20
A42022-L5977-A157-01-7620
3.1.6
Troubleshooting
Download a backup MIB from the Personal Computer (PC) into the CF card of the
newly inserted SC card. For more information on MIB download, please refer to
Chapter 4.1.6.
Caution:
If there is no backup MIB the system will have to be reconfigured.
Alarm name
Default severity
Major
Alarm object
PDH cards
General information and causes Alarm triggered when a new PDH card is inserted in
the system, but there is no more available low order
capacity in the LOCC card.
3.1.7
Upgrade the LOCC capacity.
Delete some existing low order mapping on relevant SDH cards.
Delete some existing low order mapping on unused PDH cards and remove them
from the system to reallocate low order capacity.
OA-Power_Failure
Alarm name
OA_Power_Failure
Default severity
Critical
Alarm object
OA card
General information and causes The power for the OA card fails.
3.1.8
Change the OA card.
Alarm name
Default severity
Major
A42022-L5977-A157-01-7620
21
Troubleshooting
Alarm object
OA card
General information and causes The OA pump bias exceeds the threshold which is
specified in the OA port properties configuration.
3.1.9
Verify the OA output power is set properly.
Verify the OA input power is normal.
Verify the OA card is not aging.
Alarm name
Default severity
Major
Alarm object
OA card
General information and causes The OA modules temperature exceeds the

threshold which is specified in the OA port
properties configuration.
3.1.10
Verify the fan unit is working correctly.
Verify the OA setting is proper.
PLL_Unlock
Alarm name
PLL_Unlock
Default severity
Major
Alarm object
Card (All cards except HOCC, SC, power module,

and fan unit)
General information and causes This alarm is triggered when the PLL is in the
unlock state.
22
If fault occurs during card boot or synchronization, please wait till the initialization
process of the card is complete.
If the alarm continues after initialization is complete, replace the card.
A42022-L5977-A157-01-7620
3.1.11
Troubleshooting
Power_Failure
Alarm name
Power_Failure
Default severity
Major
Alarm object
Power module
General information and causes The power module is not working normally.
3.1.12
Change the shelf.
SC_CF_Module_Absent
Alarm name
SC_CF_Module_Absent
Default severity
Major
Alarm object
SC card
General information and causes The CF card is absent.
1
Insert the CF card.

For more information, please refer to the SURPASS hiT 7080 Installation and Test
Manual (ITMN).
3.1.13
Alarm name
Default severity
Major
Alarm object
SC card
General information and causes The CF card can not be accessed.
1
Change the CF card.

For more information, please refer to the SURPASS hiT 7080 Installation and Test
Manual (ITMN).
A42022-L5977-A157-01-7620
23
Troubleshooting
3.1.14
SFP_Absent
Alarm name
SFP_Absent
Default severity
Major
Alarm object
Optical port
General information and causes The SFP module is absent.
3.1.15
Insert the proper SFP module.
SFP_Failure
Alarm name
SFP_Failure
Default severity
Major
Alarm object
SFP module
General information and causes The SFP module is not working normally.
3.1.16
Change the SFP module.
SFP_Mismatch
Alarm name
SFP_Mismatch
Default severity
Major
Alarm object
SFP module
General information and causes The bit rate of the SFP is lower than the port
requirement.
3.1.17
24
Change to a suitable SFP module.
Alarm name
Default severity
Major
A42022-L5977-A157-01-7620
Alarm object
Troubleshooting
STM-64 port
General information and causes The temperature of the laser exceeds the normal
range.
3.1.18
Verify the refrigeration part and the bias current part of the laser are working correctly.
Change the 10 Gigabit Small Form Factor Pluggable (XFP) module.
Unit_Failure
Alarm name
Unit_Failure
Default severity
Major
Alarm object
Cards
General information and causes The card is defective.
3.1.19
Change the card.
Unit_Removal
Alarm name
Unit_Removal
Default severity
Major
Alarm object
Cards
General information and causes The card is absent.
3.1.20
Insert the corresponding card.
UnitType_Mismatch
Alarm name
UnitType_Mismatch
Default severity
Major
Alarm object
Cards
A42022-L5977-A157-01-7620
25
Troubleshooting
General information and causes The inserted card type is not consistent with the
preconfigured card type.
3.1.21
Insert the correct type of card.
Verify the card type in SEEPROM is set correctly through the cards mini USB.
VCXO_Failure
Alarm name
VCXO_Failure
Default severity
Major
Alarm object
HOCC card
General information and causes The VCXO component on the HOCC card has
failed.
3.2
Replace HOCC card.
The communication alarms are listed in the following sub-chapters.
3.2.1
AU_AIS
Alarm name
AU_AIS
Default severity
Minor
Alarm object
SDH AU
General information and causes The upstream signal is defective.
3.2.2
26
Troubleshoot the SPI, RS, MS, or AU-LOP alarms in the upstream node.
AU_LOP
Alarm name
AU_LOP
Default severity
Critical
A42022-L5977-A157-01-7620
Alarm object
Troubleshooting
SDH AU
General information and causes No valid AU-4 pointer is found in the received signal
due to:
Line unit failure in the remote node.

Local tributary unit failure in the station.
3.2.3
Verify the upstream external cable connections are correct.
Embedded DCC channel (n) failure

Alarm name
Embedded DCC channel1 failure
Default severity
Major
Alarm object
NE
General information and causes DCC communication channel has failed.
3.2.4
Verify routing configuration.
Alarm name
Default severity
Major
Alarm object
SDH HCOC
The HCOC27-DCC is disabled at one side of

the DCC link.
DCC link is down.
3.2.5
Verify the HCOC27-DCC is enabled and working normally at both ends of the DCC
link.
Alarm name
A42022-L5977-A157-01-7620
27
Troubleshooting
Default severity
Major
Alarm object
SDH HCOC
The HCOC9-DCC is disabled at one side of the

DCC link.
DCC link is down.
3.2.6
Verify the HCOC9-DCC is enabled and working normally at both ends of the DCC
link.
HP-DEG
Alarm name
HP-DEG
Default severity
Minor
Alarm object
SDH HP
General information and causes A degraded signal defect is detected when the
equivalent Bit Error Rate (BER) exceeds a preset
threshold of 10-x, x = 5, 6, 7, 8, 9.
3.2.7
Verify the upstream external cabling and equipment are normal.
Verify the threshold is set correctly.
HP-EXC
Alarm name
HP-EXC
Default severity
Major
Alarm object
SDH HP
General information and causes An excessive error defect is detected when the
equivalent BER exceeds a preset threshold of 10-x,
x = 4, 5.
28
A42022-L5977-A157-01-7620
3.2.8
Troubleshooting
Alarm name
Default severity
Critical
Alarm object
Ethernet Wide Area Networks (WAN) ports
General information and causes The upstream Local Area Networks (LAN) port
connectivity is down.
3.2.9
Alarm name
Default severity
Critical
Alarm object
Ethernet WAN ports
General information and causes The upstream Ethernet signal fails because of GFP
synchronization failure.
3.2.10
Verify the upstream connection and equipment are normal.
HP-PLM
Alarm name
HP-PLM
Default severity
Critical
Alarm object
SDH HP
The mapping modes of the local side and the

remote side are not the same.
The expected payload value set via
management system in the local side is not the
same as the actual payload value from the
remote side.
A42022-L5977-A157-01-7620
29
Troubleshooting
3.2.11
Change the mapping mode of the local node to the same as the remote node.
Change the expected payload value of the local node to the same as the actual
payload value of the remote node.
HP-RDI
Alarm name
HP-RDI
Default severity
Minor
Alarm object
SDH HP
General information and causes The downstream NE receives the malfunctioning

signal.
3.2.12
React to the far-end alarms.
HP-TIM
Alarm name
HP-TIM
Default severity
Critical
Alarm object
SDH HP
General information and causes The received path trace identifier does not match
the expected value.
3.2.13
Verify the expected path trace identifier is correct.
HP-UNEQ
Alarm name
HP-UNEQ
Default severity
Critical
Alarm object
SDH HP
General information and causes The VC-4, VC-4-Xc (X = 4, 16, 64) in the STM-N
signal is not in use.
30
A42022-L5977-A157-01-7620
3.2.14
Troubleshooting
Confirm or create the cross connection at the other side to be consistent with the
local side.
Alarm name
Default severity
Critical
Alarm object
HP VCG
General information and causes The time between the first and last member of a
Virtual Concatenation Group (VCG) to reach the
local node is outside of the differential delay period.
3.2.15
Check the SDH path for each VCG member to see which member passes through
the most equipment or is taking the most time, and investigate an alternative connection route.
Alarm name
Default severity
Critical
Alarm object
HP VCG member
General information and causes One VCG member failed or was received at the
local node with errors.
3.2.16
Check VCG member for relevant terminal point alarms and correct them. Verify if
HP-Virtual_Concatenation_LOM alarm still exists.
Check performance monitoring for relevant VCG member terminal point for errors
and correct them. Verify if HP-Virtual_Concatenation_LOM alarm still exists.
Alarm name
Default severity
Critical
Alarm object
HP VCG
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31
Troubleshooting
If both ends are in Link Capacity Adjustment

Scheme (LCAS) mode, all TPs status is failure:
The Terminal Point (TP) in the VCG has
alarms;
The sink TP receives the IDLE signal sent
from the remote source TP.
If both ends are in non-LCAS mode, any TP has
the following alarms:
AU-AIS
AU-LOP
HP-PLM
HP-TIM
HP-UNEQ
If the following VCG alarms occur:
3.2.17
Verify the connection to the upstream equipment is normal.
Link_Failure
Alarm name
Link_Failure
Default severity
Critical
Alarm object
Ethernet ports
The interconnecting cable contacts fail.

The receiver fails in the indicated unit.
The transmitter fails in the upstream
equipment.
Discontinuity of the intermediate cabling
occurs.
The erroneous routing of intermediate cabling
occurs.
The fiber type is incorrect.
32
Verify the connections of the physical layer are correct.
Verify the connectors are clean.
Verify the fiber type is correct.
A42022-L5977-A157-01-7620
3.2.18
Troubleshooting
Alarm name
Default severity
Critical
Alarm object
HOCC card
General information and causes No incoming signal is detected on the indicated

station clock port.
3.2.19
Verify the cables and connectors are not damaged.
Alarm name
Default severity
Critical
Alarm object
HOCC card
General information and causes The equipment related to timing output fails.
3.2.20
Verify the synchronization configuration is correct.
Verify the external timing input is normal.
Change the local equipment using this timing output.
LP-DEG
Alarm name
LP-DEG
Default severity
Minor
Alarm object
SDH LP
The bit error ratio in the LP has exceeded the

provisioned LP Degrade Threshold. The quality
of the transmission signal is degraded.
This error is caused by fault(s) in upstream
external cabling or equipment.
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33
Troubleshooting
3.2.21
Verify the upstream external cabling and equipment.
Verify the threshold in the management system.
LP-EXC
Alarm name
LP-EXC
Default severity
Major
Alarm object
SDH LP
The bit error ratio in the LP has exceeded the

provisioned LP Excessive Error Threshold. The
quality of the transmission signal is degraded.
This error is caused by fault(s) in upstream
external cabling or equipment.
3.2.22
Verify upstream external cabling and equipment.
Alarm name
Default severity
Critical
Alarm object
Ethernet WAN ports
General information and causes The upstream LAN port connectivity is down.
3.2.23
Alarm name
Default severity
Critical
Alarm object
Ethernet WAN ports
General information and causes The upstream Ethernet signal fails because of GFP
synchronization failure.
34
A42022-L5977-A157-01-7620
3.2.24
Troubleshooting
Verify the upstream connection and equipment are normal.
LP-PLM
Alarm name
LP-PLM
Default severity
Major
Alarm object
SDH LP
Mapping mode of local and far-end NEs is not

same.
Expected payload value set via the TP
Configuration window of the LCT system in
local node is not the same as the actual payload
value in far-end node.
3.2.25
Verify the traffic structure of the local node is the same as the far-end node.
Change the expected traffic type in the TP Configuration window of the local node
LCT to match the actual payload value in far-end node.
LP-RDI
Alarm name
LP-RDI
Default severity
Minor
Alarm object
SDH LP
General information and causes The downstream far end station of the node that
reported the alarm detects a malfunction at its
receiving side: Tributary Unit Alarm Indication
Signal received (TU-AIS).
3.2.26
No alarms in the reporting node. React on the far-end alarms. Follow the clearing
actions for those alarm(s).
LP-RFI
Alarm name
LP-RFI
Default severity
Minor
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35
Troubleshooting
Alarm object
SDH LP
General information and causes The downstream far end station of the node that
reported the alarm detects a malfunction at its
receiving side: VC-12 byte synchronous path
Remote Failure.
3.2.27
No alarms in the reporting node. React on the far-end alarms. Follow the clearing
actions for those alarm(s).
LP-TIM
Alarm name
LP-TIM
Default severity
Critical
Alarm object
SDH LP
General information and causes A provisioned trace string inserted in a VC-12 path
was not received or was received corrupted, due to
wrong configuration, hardware failures, or
transmission failures. Mismatch between received
trace ID and expected trace ID.
3.2.28
Verify cross-connections.
Verify tributary cables and tributary units.
Verify the expected trace in the management system.
LP-UNEQ
Alarm name
LP-UNEQ
Default severity
Critical
Alarm object
SDH LP
General information and causes Lower order path in STM-N signal is not in use.
36
Confirm or create the cross connection settings at the remote side to be consistent
with the local side.
A42022-L5977-A157-01-7620
Troubleshooting
g When defining or changing a cross-connection this alarm will almost inevitably

come up as it is practically impossible to issue the changes at both sides at the same
moment.
3.2.29
WARNING!
The LP-UNEQ can not be reported from 126 E1 (W/P) cards monitored ports if there
is no cross connect card equipped in NE.
Alarm name
Default severity
Critical
Alarm object
LP VCG
General information and causes The time between the first and last member of a
VCG group to reach the local node is outside of the
differential delay period.
3.2.30
Check the SDH path for each VCG member to see which member passes through
the most equipment or is taking the most time, and investigate an alternative connection route.
Alarm name
Default severity
Critical
Alarm object
LP VCG member
General information and causes One VCG member failed or was received at the
local node with errors.
1
Check VCG member for relevant terminal point alarms and correct them. Verify if
LP-Virtual_Concatenation_LOM alarm still exists.
Check performance monitoring for relevant VCG member terminal point for errors
and correct them. Verify if LP-Virtual_Concatenation_LOM alarm still exists.
A42022-L5977-A157-01-7620
37
Troubleshooting
3.2.31
Alarm name
Default severity
Critical
Alarm object
LP VCG
If both ends are in LCAS mode, all TPs status

is failure:
The TP in the VCG has alarms;
The sink TP receives the IDLE signal sent
from the remote source TP.
If both ends are in non-LCAS mode, any TP has
the following alarms:
AU-AIS
AU-LOP
TU-AIS
TU-LOP
HP-PLM
HP-TIM
HP-UNEQ
LP-PLM
LP-TIM
LP-UNEQ
If the following VCG alarms occur:
3.2.32
Verify connection to the upstream equipment.
MS_AIS
Alarm name
MS_AIS
Default severity
Minor
Alarm object
SDH MS
General information and causes An AIS signal is inserted in the upstream NE.
38
A42022-L5977-A157-01-7620
3.2.33
Troubleshooting
Clear the upstream inserted AIS signal.
Alarm name
Default severity
Major
Alarm object
SDH MS
General information and causes MS-DCC is disabled at one side of the MS DCC
link.
3.2.34
Verify the MS-DCC is enabled and working normally at both ends of the MS DCC
link.
MS_DEG
Alarm name
MS_DEG
Default severity
Minor
Alarm object
SDH MS
x = 5, 6, 7, 8, 9.
3.2.35
MS_EXC
Alarm name
MS_EXC
Default severity
Major
Alarm object
SDH MS
x = 3, 4, 5.
A42022-L5977-A157-01-7620
39
Troubleshooting
3.2.36
MS-K1/K2_Mismatch
Alarm name
MS-K1/K2_Mismatch
Default severity
Major
Alarm object
SDH MS
General information and causes The protection switching is not successful.
3.2.37
Verify the conditions of protection switching are normal.
MS_RDI
Alarm name
MS_RDI
Default severity
Minor
Alarm object
SDH MS
General information and causes The downstream NE receives the malfunctioning

signal:
MS-AIS
RS-LOF
RS-TIM
SPI-LOS
The following situations occur in the far-end station:
No signal received
AIS signal received
Excessive error rate
40
Verity the local transmitting equipment is working normally.
Clear the indicated faults in the far-end node.
A42022-L5977-A157-01-7620
3.2.38
Troubleshooting
OA_Gain_High
Alarm name
OA_Gain_High
Default severity
Major
Alarm object
OA ports
20 dB Pre-Optical Amplifier (POA): Gain > 21

dB
13 dBm Booster Optical Amplifier (BOA): Gain
> 19 dB
15 dBm BOA: Gain > 21 dB
18 dBm BOA: Gain > 24 dB
3.2.39
Verify the output power of the OA is set properly.
Verity the input power of the OA is normal.
OA_Input_LOS
Alarm name
OA_Input_LOS
Default severity
Critical
Alarm object
OA ports
The cable ruptures.

The optical connector is dirty.
The input optical power is below the pre-defined
power threshold.
3.2.40
Verity the operation of the transmitter in the far-end station is normal.
Verify the cables and connectors are not damaged.
Verify the pre-defined input power threshold is proper.
OA_Output_LOS
Alarm name
OA_Output_LOS
Default severity
Critical
Alarm object
OA ports
A42022-L5977-A157-01-7620
41
Troubleshooting
The local transmitting module fails.

The output optical power is below the predefined power threshold.
3.2.41
Verify the local transmitting module is normal.
Verify the pre-defined output power threshold is proper.
Alarm name
Default severity
Major
Alarm object
OA ports
20 dB POA: Output power > -9 dBm

13 dBm BOA: Output power > 14 dBm
3.2.42
Verify the gain of the OA is set properly.
Verify the input power of the OA is proper.
PPI-AIS
Alarm name
PPI-AIS
Default severity
Minor
Alarm object
Port
General information and causes In one of the upstream nodes a defect is detected
and led to the insertion of the alarm indication
signal.
42
Verify the upstream external cabling and equipment.
A42022-L5977-A157-01-7620
3.2.43
Troubleshooting
PPI-LOF
Alarm name
PPI-LOF
Default severity
Critical
Alarm object
PDH Port
General information and causes Alignment to the frame structure of the received
E1/E3/DS3 signal is not possible.
3.2.44
Verify operation of the transmitter in the far-end station.
PPI-LOM
Alarm name
PPI-LOM
Default severity
Critical
Alarm object
PDH Port
General information and causes Alignment to the Cyclic Redundancy Check (CRC)
Multiframe structure of the received E1 signal is not
possible.
3.2.45
Verify operation of the transmitter in the far-end station.
PPI-LOS
Alarm name
PPI-LOS
Default severity
Critical
Alarm object
PDH Port
Interconnecting cabling contacts have a

problem.
Receiver fault in indicated tributary unit.
Transmitter fault in the upstream equipment
(not the Transmission System).
Discontinuity in the intermediate cabling.
Erroneous routing of intermediate cabling.
A42022-L5977-A157-01-7620
43
Troubleshooting
3.2.46
Verify the connections of the physical layer.
Verify for cable breaks or dirty connectors (measure it with power meter and clear it).
PPI-RDI
Alarm name
PPI-RDI
Default severity
Minor
Alarm object
PDH Port
General information and causes When an alarm from the local node is transmitted to
the remote (far-end) node, the far end node will
send this alarm back.
3.2.47
Verify operation of the transmitter in the local station.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes Number of stations in the RPR ring exceeds 32.
3.2.48
Remove stations which exceed the maximum limit of 32.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes The east RPR links keep alive detection has timed
out.
44
A42022-L5977-A157-01-7620
3.2.49
Troubleshooting
Verify that the optical fiber or the SDH cross-connection used for the east RPR path
is normal.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes The west RPR links keep alive detection has timed
out.
3.2.50
Verify that the optical fiber or the SDH cross-connection used for the west RPR path
is normal.
RPR-Miscabling_East
Alarm name
RPR-Miscabling_East
Default severity
Critical
Alarm object
RPR Card
General information and causes The east link of one RPR station is wrongly
connected to the same side (east link) of another
RPR station.
3.2.51
Re-configure the RPR link direction of one of the links, either local or far end, to
make sure the west (east) link connects to the east (west) link. Ensure this change
is consistent with the rest of the topology structure.
RPR-Miscabling_West
Alarm name
RPR-Miscabling_West
Default severity
Critical
Alarm object
RPR Card
General information and causes The west link of one RPR station is wrongly
connected to the same side (west link) of another
RPR station.
A42022-L5977-A157-01-7620
45
Troubleshooting
3.2.52
Re-configure the RPR link direction of one of the links, either local or far end, to
make sure the west (east) link connects to the east (west) link. Ensure this change
is consistent with the rest of the topology structure.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes At least one stations protection mode is different
from other stations.
3.2.53
Verify the protection mode in all of the RPR stations of the ring is the same. If not,
re-configure the protection mode to be the same.
Alarm name
Default severity
Major
Alarm object
RPR Card
General information and causes A0 bandwidth reserved on RPR ringlet0 exceeds

the link rate.
3.2.54
Re-configure the A0 bandwidth reserved on RPR ringlet0 and make sure not to
exceed the available link rate.
Alarm name
Default severity
Major
Alarm object
RPR Card
General information and causes A0 bandwidth reserved on RPR ringlet1 exceeds

the link rate.
46
A42022-L5977-A157-01-7620
Troubleshooting
3.2.55
Re-configure the A0 bandwidth reserved on RPR ringlet1 and make sure not to
exceed the available link rate.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes Inconsistent topology of the RPR ring is usually
caused by the duplicate Media Access Control
(MAC) addresses.
3.2.56
Re-configure the duplicated RPR stations MAC address.
Alarm name
Default severity
Critical
Alarm object
RPR Card
General information and causes Topology instability is caused by the topology not
being discovered correctly, because of reasons
such as the incorrect configuration of RPR links and
stations.
3.2.57
Re-configure the RPR networks topology (such as the Cross Connection (CC), the
WAN port trigger, the optical link, etc.) and make sure the configuration is correct.
Alarm name
Default severity
Major
Alarm object
SDH RS
General information and causes RS-DCC is disabled at one side of the RS DCC link.
A42022-L5977-A157-01-7620
47
Troubleshooting
3.2.58
Verify the RS-DCC is enabled and working normally at both ends of the RS DCC
link.
RS_DEG
Alarm name
RS-DEG
Default severity
Minor
Alarm object
SDH RS
x = 6, 7, 8, 9.
3.2.59
RS_EXC
Alarm name
RS_EXC
Default severity
Major
Alarm object
SDH RS
equivalent BER exceeds a preset threshold of 10-5.
3.2.60
48
RS_LOF
Alarm name
RS_LOF
Default severity
Critical
Alarm object
SDH RS
A42022-L5977-A157-01-7620
Troubleshooting
The received signal does not match the port

rate.
The received signal of the SDH section
overhead is not correctly structured.
The port input level (dBm) is too high or too low.
The fiber type is wrong.
3.2.61
Verify the intermediate fiber is normal.
Loop the signal from the transmitter to the receiver. Verify no LOF fault is reported.
Verify the port signal level is proper.
Verify the transmitter in the far-end is normal.
RS_TIM
Alarm name
RS_TIM
Default severity
Critical
Alarm object
SDH RS
General information and causes Incorrect routing occurs in the network due to:
Incorrectly connected line cables.

An improper expected trace identifier.
3.2.62
Verify the line cables are connected correctly by interpreting the received STM-N RS
trace identifiers.
Verify the expected RS trace identifier is correct.
SPI_LOS
Alarm name
SPI_LOS
Default severity
Critical
Alarm object
SDH SPI
A42022-L5977-A157-01-7620
The fiber ruptures.

The optical connectors are dirty.
The upstream far-end station fails.
49
Troubleshooting
3.2.63
Verify the operation of the transmitter in the far-end station is normal.
Synchronization_Signal_Message_Mismatch
Alarm name
Synchronization_Signal_Message_Mismatch
Default severity
Major
Alarm object
HOCC card
General information and causes The SSM byte is invalid.
3.2.64
Verify the SSM byte value is a legal value.
Alarm name
Default severity
Warning
Alarm object
HOCC card
General information and causes The system clock is running in the holdover mode
and the holdover time is longer than 24 hours.
3.2.65
50
Repair the failed timing reference.
Re-lock the system clock to a valid timing reference.
Alarm name
Default severity
Major
Alarm object
HOCC card
A42022-L5977-A157-01-7620
Troubleshooting
All selected timing references are lost or have

failed.
The system clock mode has been changed
from the locked mode to the holdover or freerunning mode manually.
3.2.66
Verify the selected timing reference works normally.
Re-select a valid timing reference.
Set the system clock working mode as locked.
Alarm name
Default severity
Minor
Alarm object
Input clock reference
The frequency offset of the timing source is out

of range.
The phase change of the timing source is
abnormal.
3.2.67
Verify the upstream related equipment is working normally.
Verify the local timing input equipment is working normally.
Alarm name
Default severity
Major
Alarm object
Input clock reference
General information and causes The reference clock fails.
1
Verify the local timing input equipment is working normally.
A42022-L5977-A157-01-7620
51
Troubleshooting
3.2.68
TU-AIS
Alarm name
TU-AIS
Default severity
Minor
Alarm object
SDH TU
General information and causes In one of the upstream nodes a defect is detected
which led to the insertion of the alarm indication
signal.
3.2.69
TU-LOM
Alarm name
TU-LOM
Default severity
Critical
Alarm object
SDH TU
General information and causes Alignment to the multiframe structure of the

received VC-4 signal is not possible. Therefore VC12 overhead and payload data cannot be extracted.
3.2.70
Using the management system, check if unit failure is reported for the unit generating the multi-frame alignment signal. In that NE, remove the unit and replace it with
a new one.
If a unit failure is not reported, loop the STM-1 signal at the transmitting NE and at
the receiving NE. In this condition, the network element reporting VC-4 Loss of multiframe contains the faulty unit.
TU-LOP
Alarm name
TU-LOP
Default severity
Critical
Alarm object
SDH TU
General information and causes No valid tributary unit pointer interpretation

obtained in the received signal.
52
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Troubleshooting
3.3
Verify whether the TP Multiplexer structure of the both ends of the stream is the
same.
The environmental alarm is listed in the following sub-chapter.
3.3.1
ENV_MDI<n>
Alarm name
EVN_MDI<n>
Default severity
Warning
Alarm object
MDI module
General information and causes The states of the MDI items are changed.
3.4
Keep the states of the MDI items same with what is pre-defined.
Verify the MDI items are pre-defined properly.

The quality of service alarms are listed in the following sub-chapters.
3.4.1
Alarm name
Default severity
Minor
Alarm object
PDH E1
General information and causes The clock frequency of the E1 service is faster than
the frequency of the system clock.
1
Verify the clock frequency of E1 Ports.
Verify whether the system clock is in locked status.
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Troubleshooting
3.4.2
Alarm name
Default severity
Minor
Alarm object
PDH E1
General information and causes The clock frequency of the E1 service is faster than
3.4.3
Alarm name
Default severity
Minor
Alarm object
PDH E1
General information and causes The clock frequency of the E1 service is slower than
3.4.4
Alarm name
Default severity
Minor
Alarm object
PDH E1
General information and causes The clock frequency of the E1 service is slower than
54
A42022-L5977-A157-01-7620
3.4.5
Troubleshooting
Ethernet TCA
Alarm name
Ethernet TCA
Default severity
Minor
Alarm object
Monitored performance parameter
General information and causes SURPASS hiT 7080 monitors the Ethernet
performance parameters in order to calculate the
transmission quality:
The bad packet rate
The range of the threshold is from 0% to 99%.

The default threshold is 10%.
A bad parameter rate exceeds its user-defined
threshold.
3.4.6
Verify the upstream external cable and equipment are normal.
Verify the upstream NE sends the excessive bad bytes or packets on purpose.
PDH TCA
Alarm name
PDH TCA
Default severity
Minor
Alarm object
A42022-L5977-A157-01-7620
55
Troubleshooting
General information and causes SURPASS hiT 7080 monitors various performance
parameters on many layers in order to calculate the
Far-end and near-end PPI

Background Block Error (BBE)
Errored Second (ES)
Severely Errored Second (SES)
UnAvailable Second (UAS)
Performance monitoring provides the capability to

signal performance degradation (via a TCA alarm)
before a more serious failure occurs. Each
transponder card accumulates its performance
measurements every 0, 15, 30, 45 minutes past
each hour. At the end of each 15-minute reporting
period, each card automatically reports its
performance counts to the SC card. In addition, 24hour performance counts are obtained by summing
all 15-minute counts of the day. The user may set
the desired 15-minute and 24-hour alarm
thresholds for each monitored parameter.
A monitored performance parameter counter
exceeds its user-defined threshold.
3.4.7
56
SDH TCA
Alarm name
SDH TCA
Default severity
Minor
Alarm object
A42022-L5977-A157-01-7620
Troubleshooting
General information and causes SURPASS hiT 7080 monitors various performance
parameters on many layers in order to calculate the
Far-end and near-end MS

BBE
ES
SES
UAS
Far-end and near-end HP
BBE
ES
SES
UAS
Near-end RS
BBE
ES
SES
UAS
Local AU
PJCP
PJCN
Far-end and near-end LP
BBE
ES
SES
UAS
Performance monitoring provides the capability to

signal performance degradation (via a TCA alarm)
before a more serious failure occurs. Each
transponder card accumulates its performance
measurements every 00, 15, 30, 45 minutes past
each hour. At the end of each 15-minute reporting
period, each card automatically reports its
performance counts to the SC card. In addition, 24hour performance counts are obtained by summing
all 15-minute counts of the day. The user may set
the desired 15-minute and 24-hour alarm
thresholds for each monitored parameter.
A monitored performance parameter counter
exceeds its user-defined threshold.
3.5
Security alarms
The security alarms are listed in the following sub-chapters.
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Troubleshooting
3.5.1
Alarm name
Default severity
Minor
Alarm object
NE
General information and causes This alarm is triggered because:
A specific account has reached its configured

expiration date
Account has been disabled due to SNMPv3
error detection
3.5.2
If the account has expired - enable the account using the LCT and set a new expiration date.
If the account was automatically disabled by SNMPv3 - verify the security log for
reason of account suspension and if desired re-enable the user.
logIsFull
Alarm name
logIsFull
Default severity
Major
Alarm object
NE
General information and causes Security log for tracking security and configuration
related events has reached its maximum number
of entries. All entries past this point will either be
dropped or replace earliest entries.
3.5.3
58
Upload log file and select option to delete log after upload.
Increase size of security file log using LCT.
Alarm name
Default severity
Minor
Alarm object
NE
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Troubleshooting
General information and causes Security log for tracking security and configuration
related events has reached the user defined
threshold (default 80%).
3.5.4
Upload log file and select option to delete log after upload.
Increase size of security file log using LCT.
Alarm name
Default severity
Minor
Alarm object
NE
General information and causes The Simple Network Management Protocol

(SNMP) engine detects unauthorized access to the
system.
3.5.5
Track down the source of the attempt.
In the LCT, go the User Administration window (NE Security > NE User Management). Clear the alarm manually by right-clicking the desired user and selecting
Reset Unauthorized Access Counter from the context menu.
Alarm name
Default severity
Major
Alarm object
NE
General information and causes 5 or more unsuccessful login attempts for the same
user account.
1
In the LCT, go the User Administration window (NE Security > NE User Management). Check the desired user or user with high number of invalid logins. Re-enable
the user by right-clicking the user and selecting Enable from the context menu or
click Modify User and deselect the Account is disabled check box in the Modify
User window.
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Card replacement
4 Card replacement
This section contains instructions for removing a faulty card and replacing it with a spare
of the same type.
The general instructions are as follows:
When replacing cards, all the operations must comply with the SURPASS hiT 7080
Safety Instructions.
When replacing cards, it is essential to check and record the optical transmitting
power, using an optical power meter, before the cards are returned to service.
Cards can be removed or inserted the slots while they are live. The lever on the card
must be opened before the card is removed and be closed after the card is inserted.
Before replacing a card which is suspected of being faulty, try to reactivate the
system by means of a hardware reset (e.g. removing and re-inserting the card).
Never do this when the red FAULT Light Emitting Diode (LED) on the card is illuminated.
The card setup procedure can only start once the card has been mated properly with
its backplane connector. Please make sure that the two levers of the card secure the
card pair in the shelf properly.
After a card has been replaced, the card status must be confirmed on the LCT.
Running the system without the Cross Connection (CC) card is prohibited. Please
make sure that the CC cards have been mounted properly before the system is
powered on. If the user has removed the CC card (on either working or protection
CC cards), a cold reboot is mandatory after re-installing it.
For instructions on how to execute many of the instructions described in this chapter,
please refer to the SURPASS hiT 7080 Installation and Test Manual (ITMN), Commissioning Manual (COMN), and Operating Manual (OMN).
4.1
Replacing SC card
Each NE includes an SC card, which functions as the central management controller for
the NE. Replacement of the SC card requires special care since it contains a fieldreplaceable CF card used for persistent storage of the MIB and system software. Card
replacement procedures vary, depending on the failure scenario.
These different scenarios are as follows:
SC card failure
CF card failure
Both the SC and CF cards fail
WARNING!
When an SC card is removed from the shelf, the management system will lose connectivity to the NE.
During this time, the management interface is not functional.
Before the SC card replacement, the following preparation should be done:
60
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Card replacement
One PC connects to the new SC card via the console port and connects to the
System Interface with Engineering Order Wire (SI-E) or System Interface (SI) card
via the MGMT port.
The Hyper Terminal should be installed and properly set on the PC

See ........... The SURPASS hiT 7080 Commissioning Manual (COMN).
A File Transport Protocol (FTP) server program should be installed and properly set
on the PC. For convenience, it is suggested to use the built-in FTP server on
Windows XP. To activate this server please refer to the TNMS CT manual in the
section containing information on 3rd party software installation.
The unzip software like winzip or winrar should be installed on the PC.
The boot image file (e.g., 7080.bin) and software load file (e.g., PBm1r40bxxx.bld)
should be saved in the FTP server user directory.
For the boot image file and software load file, please contact Nokia Siemens
Networks Technical Support.
The MIB file saved by the LCT with the extension .mib should be changed into a .zip
file and unzipped to the local working directory on the PC.
The unzipped MIB file package on the PC includes the following files:
%Local_working_drive%\ghead.txt
%Local_working_drive%\headfile.txt
%Local_working_drive%\ne\*.*
%Local_working_drive%\gmpls\*.*
%Local_working_drive% specifies the drive letter of the hard disk drive containing
the local working directory on the PC.
4.1.1
SC card failure
To replace the SC card, complete the following steps:
1
Remove the faulty SC card.
Remove the CF card from the faulty SC card.

See ........... The SURPASS hiT 7080 Installation and Test Manual (ITMN).
Insert the original CF card into a new SC card.

Insert the new SC card.

The system will automatically reboot.
During the system reboot, press to stop the boot process when the Hyper
Terminal shows the countdown 5 4 3 2 1 ... .
WARNING!
If the boot process is not stopped in time and the system comes into the normal startup
process, the NE configuration may be lost and the traffic may be interrupted.
In this case, the operator must remove the SC card immediately and execute the step 4
and 5 again.
The Boot Mode window is opened in the Hyper Terminal.
6
Press <f> to enter the Flash Commands window.
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Card replacement
Press <1> to format the board flash in the SC card.
After the formatting finishes, press <x> to return to the Boot Mode window.
Download the boot image from the PC to the SC card.

See ........... Steps in Chapter 4.1.4.
10 Press to enter the IP Configuration window.

11 Press <1> and set the boot device as auto.
12 Press <x> to return to the Boot Mode window.
13 Press <r> to reboot the system and press <y> to confirm.
14 After the system reboot finishes, verify the software version is correct through the
LCT.
See ........... The SURPASS hiT 7080 Operating Manual (OMN).
PROCEDURE COMPLETE!
4.1.2
CF card failure
To replace the CF card, complete the following steps:
1
Remove the SC card.
Remove the faulty CF card from the SC card.

Insert a new CF card into the SC card.

Insert the new SC card.

WARNING!
and 5 again.
6
Press <2> to format the CF in the SC card.
After the formatting finishes, press <x> to return to the Boot Mode window.

10 Press to enter the IP Configuration window.

11 Press <1> and set the boot device as auto.
13 Press <r> to reboot the system and press <y> to confirm.
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Card replacement
LCT.
PROCEDURE COMPLETE!
4.1.3
Both SC and CF cards fail

To replace the SC and CF card, complete the following steps:
1
Remove the faulty SC card.
Insert a new SC card with a new CF card.

WARNING!
and 5 again.
4
Press <1> to format the board flash in the SC card.
Press <2> to format the CF in the SC card.
Press <x> to return to the Boot Mode window.
Press <r> to reboot the system and press <y> to confirm.

10 Download the software load from the PC to the SC card.

11 Upload the MIB from the PC to the SC card.
12 Press <c> to enter the Command Mode window.
13 In the boot area, input @ and press <Enter> to reboot the system.
LCT.
PROCEDURE COMPLETE!
4.1.4
Downloading boot image

To download the boot image from the PC to the SC card, complete the following steps:
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Card replacement
Launch the Boot Mode window in the Hyper Terminal by pressing during the
system reboot when the Hyper Terminal shows the countdown 5 4 3 2 1 ...
Press to enter the IP Configuration window.
Press <1> and set the boot device as fe.
Press <2> and enter the NE Ethernet Internet Protocol (IP) address.
Press <3> and enter the NE Ethernet IP mask address.
Press <4> and enter the PC IP address. In order to communicate with the NE, the
PC IP address needs to be in the same sub-network as the NE Ethernet IP address.
Press <7> and enter the FTP user account name which is used for the NE to login
into the FTP server on the PC.
The PC is an FTP server.
The default user name is pm.
Press <8> and enter the FTP password which is used for the NE to login into the
FTP server.
The PC is an FTP server.
The default password is pm.
10 Press <o> to enter the System Maintain window.

11 Press <f> to enter the Boot image window.
12 Enter the corresponding boot image file name (e.g., 7080.bin) and press <Enter>.
The File Size prompt is displayed.
13 When all items show OK, the boot image file is downloaded to the SC card.
Press <Enter> to return to the System Maintain window.
PROCEDURE COMPLETE!
4.1.5
Downloading software load

To download the software load from the PC to the SC card, complete the following steps:
1
Set the FTP configuration.

See ........... Step 1 to step 8 in Chapter 4.1.4.
In the IP Configuration window, press <6> and enter the corresponding software
load file name (e.g., PBm1r40bxxx.bld).
Press <r> to reboot the system and press <y> to confirm.
After the system has finished rebooting, veriify the software version is correct
through the NE LCT system using the TNMS CT or TNMS Core.
PROCEDURE COMPLETE!
4.1.6
Downloading MIB
To download the MIB from the PC to the SC card, complete the following steps:
64
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Card replacement
Launch the Boot Mode window in the Hyper Terminal by pressing during the
system reboot when the Hyper Terminal shows the countdown 5 4 3 2 1 ...
Press to enter the IP Configuration window.
Press <2> and enter the NE Ethernet Internet Protocol (IP) address.
Press <3> and enter the NE Ethernet IP mask address.
Press <4> and enter the PC IP address. In order to communicate with the NE, the
PC IP address needs to be in the same sub-network as the NE Ethernet IP address.
On the PC, select Start > Programs > Accessories > Command Prompt menu
item.
The Command Prompt window is opened.
Use the following commands:

cd
To enter the local working directory.
ftp
To login to the NE Ethernet IP address.

The NE is an FTP server.
Enter the FTP user account name and password for the PC to login to the FTP
server on the NE.
The NE is an FTP server.
The default user name is root.
The default password is <Enter>.
10 Use the following commands:

cd /cfg/
To enter the default MIB directory, named cfg.
mkdir mib
To create the sub-directory of cfg, named mib.
cd mib
To enter the directory, /cfg/mib.
mkdir active
To create the sub-directory of mib, named active.
cd active
To enter the directory, /cfg/mib/active.
bin
To set the binary file transport mode.
prom
To turn off the interactive mode.
put ghead.txt
To upload the file, ghead.txt, from the local working root

directory to the directory, /cfg/mib/active.
put headfile.txt
To upload the file, headfile.txt, from the local working root

directory to the directory, /cfg/mib/active.
mkdir ne
To create the sub-directory of active, named ne.
cd ne
To enter the directory, /cfg/mib/active/ne.
lcd ne
To enter the local working directory,

%Local_working_drive%\ne.
mput *.*
To upload all the files from the local working directory,

%Local_working_drive%\ne, to the directory,
/cfg/mib/active/ne.
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Card replacement
dir
To verify all the files have been uploaded successfully.
cd ..
To return to the directory, /cfg/mib/active.
mkdir gmpls
To create the sub-directory of active, named gmpls.
cd gmpls
To enter the directory, /cfg/mib/active/gmpls.
lcd ..
To return to the local working root directory.
lcd gmpls
To enter the local working directory,

%Local_working_drive%\gmpls.
mput *.*
To upload all the files from the local working directory,

%Local_working_drive%\gmpls, to the directory,
/cfg/mib/active/gmpls.
dir
To verify all the files have been uploaded successfully.
pwd
To check the path.
bye
To logout the FTP server on the NE.
The MIB file package on the NE includes the following files:
/cfg/mib/active/ghead.txt
/cfg/mib/active/headfile.txt
/cfg/mib/active/ne/*.*
/cfg/mib/active/gmpls/*.*
PROCEDURE COMPLETE!
4.2
Replacing CC card
Each NE has CC cards, which function as the cross-connection and timing management
controller. Replacement of the CC card requires special care since it deals with all traffic
of the NE.
To replace the CC card, complete the following steps:
1
Before replacing the CC card, verify that the traffic has been transfered to the CC
card which is NOT being replaced via the LCT.
When the working CC card fails, the traffic will switch to the protection card automatically.
Remove the faulty CC card.
Insert a new CC card.
If the CC card is switched manually in Step 1, clear the switch request command set
in Step 1 via the LCT.
PROCEDURE COMPLETE!
g There must be three minutes between two consecutive CC card switches to ensure
no traffic hit.
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4.3
Card replacement
Replacing fan unit

Each NE includes two fan units each with three fans, which are used to cool the system.
Replacement of the fan unit requires special care and th following requirements must be
fulfilled:
The whole fan unit must be replaced if any fan fails.

The system can not work without any fan unit.
The system can still work normally for 16 hours when only one fan unit fails and the
failed unit is still inserted in the NE.
The system can not work when a fan unit is absent for more than two minutes. The
action of exchanging the faulty fan unit must be finished within two minutes.
Detailed instructions for replacing the fan unit can be found in the SURPASS hiT 7080
Installation and Test Manual (ITMN).
4.4
Replacing filter unit

Each NE includes one filter unit, which functions as protection for the system from the
environmental dust or other airborne contaminants. Replacement of the fan unit requires
special care since and the following requirements must be fulfilled:
The filter unit replacement must be treated as a periodic maintenance procedure to

ensure that the fans are able to sustain optimum shelf operating temperature.
It is recommended to clean the filter unit every two months, otherwise the efficiency
of the fan unit may be reduced.
The filter unit can be cleaned by water, but must be dry when placed back.
The filter unit must be placed back within 24 hours, otherwise the system may be
polluted by the dust.
Detailed instructions for replacing the filter unit can be found in the SURPASS hiT 7080
Installation and Test Manual (ITMN).
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67
MIB switching
5 MIB switching
This section contains instructions for switching between the active MIB and the backup
MIB.
Normally the MIB is saved in the active Board Flash (BF) in the SC card. There are three
additional copies for backup purposes, including:
Active CF
Backup CF
The MIB collects:
Data managed by the external interfaces

Data used in the cards settings
Data used by the SC card for internal activities
MIB switching procedures vary, depending on the following different scenarios:
The data configuration is different between the old and new MIB.
The data configuration is the same between the old and new MIB.
For instructions on how to execute the instructions described in this chapter, please refer
to the SURPASS hiT 7080 Operating Manual (OMN).
5.1
Different data configuration

To switch the MIB from the old to the new configuration, complete the following steps:
1
Upload the MIB of the old configuration from the NE to the local PC to backup the
old configuration.
Download the MIB of the new configuration from the local PC to the NE.
Switch the new MIB into the active MIB.

Activate the new configuration in the MIB in the following two methods:
Method 1:
Cold reboot the NE to activate all the new configuration in the MIB.
g All traffic will be dropped while the NE is cold rebooting.
Method 2:
1. Warm reboot the NE to activate the configuration in the MIB except the new
data configuration.
g The Ethernet traffic related to the new data configuration will not be
normal after the NE warm reboots.
2. Cold reboot all the Ethernet cards related to the new data configuration to
activate the new data configuration.
g The Ethernet traffic will be dropped while the card is cold rebooting.

PROCEDURE COMPLETE!
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5.2
MIB switching
Same data configuration

To switch the MIB from the old to the new configuration, complete the following steps:
1
Upload the MIB of the old configuration from the NE to the local PC to backup the
old configuration.
Download the MIB of the new configuration from the local PC to the NE.
Switch the new MIB into the active MIB.

Warm reboot the NE to activate the new configuration in the MIB.

PROCEDURE COMPLETE!
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69
Fiber cleaning
6 Fiber cleaning
Two cleaning methods exist: wet cleaning and dry cleaning. General rules are as
follows:
6.1
It is always preferable to clean fiber ends when there is no optical power being delivered. When no power is present, either method (wet or dry) may be employed.
However, in certain situations, it may be necessary to clean fiber ends with optical
power present. This should be attempted only if there is no alternative (i.e., when
shutting off the power would cause a loss of traffic). If the optical power is 15 dBm
or less, either method (wet or dry) may be used. If the optical power is 15 dBm to 18
dBm, only wet cleaning should be performed.
The optical power present should be read from craft terminal Graphical User Interfaces (GUI), as opposed to measuring with a power meter. The reason is that even
though the power meters fiber pigtail may be clean, it will be making physical
contact with a system fiber that likely has dust on it. At high power levels, this
physical contact will likely cause fiber damage.
Dry cleaning
Dry cleaning can be performed for connectors without optical power and for connectors
with an optical power level up to 15 dBm. Use the CLETOP Cleaning Sticks, Type 1.25
mm (NTT-ME, Alcoa Fujikura) strictly adhering to the following rules:
6.2
Do not use cleaning sticks from other manufactures (risk of connector damage).
Only remove the cleaning stick from the package immediately before use.
Use the cleaning stick only once.
Insert the stick into the fiber adapter and press it gently to the connector face.
Avoid pressing too hard on the cleaning stick as this may cause the cotton covering
to fray.
Clean by turning the stick slowly. Do not turn more than five minutes; otherwise, it is
possible that the cotton covering will be damaged.
Wet cleaning
Wet cleaning can be performed for fiber without optical power and for fiber with an
optical power level up to 18 dBm. Use the Westover Scientific CleanBlast system (WOSFCL-P1100) and cleaning fluid FCLP-SOL1 according to the manufacturers instructions.
70
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Abbreviations
7 Abbreviations
AIS
Alarm Indication Signal
AU
Administrative Unit
BBE
Background Block Error
BER
Bit Error Rate
BF
BOA
Board Flash
Booster Optical Amplifier
CC
Cross-Connection
CF
Compact Flash
COMN
Commissioning Manual
CRC
Cyclic Redundancy Check
DCC
Data Communication Channel
DEG
DEGraded
ENV
ENVironment
ES
EXC
FC
Errored Second
EXCessive
Fiber Channel
FTP
File Transport Protocol
GFP
Generic Framing Procedure
GUI
Graphical User Interface
HCOC
High Capacity Overhead Channel
HOCC
High Order Cross Connection
HP
High order Path
IP
Internet Protocol
LAN
LCAS
Local Area network

Link Capacity Adjustment Scheme
LCT
Local Craft Terminal
LED
Light Emitting Diode
LOA
Loss Of Alignment
LOF
Loss Of Frame
LOM
Loss Of Multiframe
A42022-L5977-A157-01-7620
71
Abbreviations
LOP
Loss Of Pointer
LOS
Loss Of Signal
LP
Low order Path
ITMN
Installation and Test Manual
MAC
Media Access Control
MDI
Miscellaneous Discrete Input
MIB
Management Information Base
MS
Multiplex Section
NE
Network Element
OA
Optical Amplifier
OMN
PC
Personal Computer
PDH
Plesiochronous Digital Hierarchy
PLM
PayLoad Mismatch
POA
Pre-Optical Amplifier
PLL
Phase Lock Loop
PPI
PDH Physical Interface
QoS
Quality of Service
RDI
Remote Defect Indication
RFI
Remote Failure Indication
RPR
Resilient Packet Ring
RS
Regeneration Section
SC
System Controller
SDH
Synchronous Digital Hierarchy
SES
Severely Errored Second
SFP
Small Factor Pluggable
SI-E
System Interface with Engineering Order Wire
SNMP
72
Operating Manual
Simple Network Management Protocol
SPI
Synchronous Physical Interface
SSM
Synchronization Signal Message
TCA
Threshold Crossed Alarm
TIM
Trace Identifier Mismatch
A42022-L5977-A157-01-7620
TLCT
Total Loss of Capacity Transmit
TP
Terminal Point
TU
Tributary Unit
UAS
UNEQ
VCG
VCXO
WAN
XFP
Abbreviations
UnAvailable Second
UNEQuipped
Virtual Concatenation Group
Voltage Control Crystal Oscillator
Wide Area Network
10 Gigabit Small Form Factor Pluggable
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73
Index
A
Alarm list 14
communication alarm 15
environmental alarm 17
equipment alarm 14
quality of service alarm 17
security alarm 18
SC and CF failure replacement 63

SC card replacement 60
CF failure 62
SC and CF failure 63
SC failure 61
SC failure replacement 61
Security alarm 18, 57
Switching
MIB 68
C
Card replacement 60
CC card 66
fan unit 67
filter unit 67
SC card 60
CC card replacement 66
CF failure replacement 62
Communication alarm 15, 26
T
Troubleshooting 19
communication alarm 26
environmental alarm 53
equipment alarm 19
quality of service alarm 53
security alarm 57
D
Data difference MIB swtiching 68
Document structure 11
Dry fiber cleaning 70
W
Wet fiber cleaning 70
E
Environmental alarm 17, 53
Equipment alarm 14, 19
F
Fan unit replacement 67
Fiber cleaning 70
dry 70
wet 70
Filter unit replacement 67
H
Hardware and data sameness MIB switching 69
M
MIB
switching 68
MIB switching 68
data difference 68
hardware and data sameness 69
Q
Quality of service alarm 17, 53
74
A42022-L5977-A157-01-7620

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Troubleshooting Manual (TSMN)

Important Notice on Product Safety

The same text in German:

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Same data configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting Manual (TSMN)

List of used conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting Manual (TSMN)

Troubleshooting Manual (TSMN)

Structure of this document

Symbols and conventions

Troubleshooting Manual (TSMN)

Window or wizard titles are represented in inverted commas.

Any field or text in the GUI is represented in bold type.

Variables and file extensions are represented in italic.

Example: # ping -t 192.168.0.1

Used for keyboard actions or place holders for concrete names

Used for menu sequences.

List of used conventions

Troubleshooting Manual (TSMN)

History of changes (Cont.)

Troubleshooting Manual (TSMN)

Loss of power input

Low order capacity mismatch

No free low order capacity

Optical Amplifier (OA) power failure

OA pump bias out of range

OA temperature out of range

Phase Lock Loop (PLL) unlock

Compact Flash (CF) card absent

Small Factor Pluggable (SFP) absent

Synchronous Physical Interface (SPI) laser

Alarm Message Text

Troubleshooting Manual (TSMN)

Unit type mismatch

Voltage Control Crystal Oscillator (VCXO)

Alarm Message Text

Equipment alarms (Cont.)

Alarm Message Text

Administrative Unit (AU) Alarm Indication

AU Loss Of Pointer (LOP)

Embedded DCC channel (n) failure

Embedded DCC Channel 1 or 2 failure

High Capacity Overhead Channel (HCOC)

HCOC 9 DCC connection failure

High order Path (HP) signal DEGraded

HP EXCessive (EXC) error

HP Generic Framing Procedure (GFP)

HP GFP loss of frame delineation

HP PayLoad Mismatch (PLM)

HP Remote Defect Indication (RDI)

HP Trace Identifier Mismatch (TIM)

HP virtual concatenation Loss Of Alignment

HP virtual concatenation Loss Of

HP virtual concatenation Total Loss of

Loss of timing input

Loss of timing output