Nelson College London

ASSIGNMENT BRIEF
Qualification

Unit number, code and title

Pearson BTEC Level 5 HND Diploma Business

Unit 14, M/601/0908/, Working and Leading People.

Module Leader:

Lecturers:

Alfred Mbeteh

Folake, Vedna, Waheed, Parisa and Chuma

Distribution date

Submission deadline

W/C 22/09/2014

07/12/ 2014

Assignment title

Learning
Outcome Learning
outcome
Be able to use
recruitment,
selection and
retention
procedures
LO1

WLP: (1 of 3)

Assessment
Criteria
1.1
1.2
1.3

1.4

LO2

Understand the 2.1

styles and
impact of
2.2
leadership
2.3
2.4

LO3

Be able to work 3.1

effectively in
a team
3.2

In this assessment you will have the

opportunity to present evidence that shows
you are able to:
Prepare documentation to select and recruit a
new member of staff
Assess the impact of legal, regulatory and
ethical considerations to the recruitment and
selection process

Task
no.

Take part in the selection process

Evaluate own contribution to the selection

process
Explain the skills and attributes needed for
leadership
Explain the difference between leadership and
management
Compare leadership styles for different
situations
Explain ways to motivate staff to achieve
objectives
Assess the benefits of teamworking for an
organisation

1
1

1
2
2
2
2
3

Demonstrate working in a team as a leader and 3

member towards specific goals, dealing with
any conflict or difficult situations

Evidence
(Page no)

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3.3

Be able to
assess the
work
and
development
needs of
individuals

Review the effectiveness of the team in

achieving the goals

Explain the factors involved in planning the

monitoring and assessment of work
performance

Plan and deliver the assessment of the

development needs of individuals

4.1

4.2
LO4
4.3
Evaluate the success of the assessment process 4

Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.
Student signature:

Date:

Purpose of this assignment

People want to be part of something great and work on something bigger than themselves.
Prioritizing people means offering opportunities for employee development, providing public
recognition, promoting from within, and rewarding great work. When people see that they are
being put first they are happy, enriched, satisfied, and they derive meaning from their work.
Leading with purpose opens the door to more innovation and creativity. Engaging employees
and viewing them as collaborators, provides people with the authority to innovate.
This means challenging people to think, rewarding employees who take risks, providing clear
guidance, and recognizing people who overcome challenges.

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Scenario
You have been appointed as the service manager of a CA Limited. You have been asked to assist
xyz Ltd with its staff recruitment, selection and retention procedures.
The staff are demotivated the way they recruit new staff. Recruiting, deploying and retaining the
right people who can deliver this 'something special' is the task of the Human Resources (HR)
department. Its work involves supplying and managing the human inputs that will fulfil XYZ
overall mission:
In areas such as health and safety and employment the organisation appears not to work within
specific regulations for their industry and ethical frameworks.The organisation must maintain good
reputation and also take account of the views of people in their communities on a whole range of
issues such as environment and other ways in which the organisation affects peoples quality of life.
By valuing the distinctive qualities that each worker brings to a job, xyz Limited can generate a
'feel good factor' among employees. This gives them the confidence to add that extra value for each
customer. XYZ Limiteds stance on diversity also promotes family-friendly working patterns for
both male and female employees as well as anti-bullying or harassment policies. This approach is
supported by a commitment to training and development.
Different leadership styles are being tried to see which fits. The staff retention rate has reduced.
They are not being adapted to the particular demands of the situation, the particular requirements of
the people involved and the particular challenges facing the organisation.
The most effective leaders can move among these styles, adopting the one that meets the needs of
the moment.
Staff spend a considerable part of their lives at work, so it is not surprising that they expect to be
rewarded and satisfied with the job that they do.. Motivation is concerned with why people do
things as well as what drives them to behave in a particular way. Understanding what motivates
individuals is important in work place. Research suggests that motivated employees are happier at
work. They get more satisfaction from their work, are absent less often, tend to be more loyal and
work with

enthusiasm. This encourages them to contribute more to the development of the

organisation.
Managers do not use team meeting to solve problems, build good working relationships and review
how the team is progressing against objectives.
Managers do not involve the whole team in planning its development for the future and help staff to
realise how much they can learn from one another. They do not use team appraisals to develop the

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skills and improve the performance of a team as a whole.
At the moment the mangers are unable to assess the development needs of individuals.
Needs assessments enable us to ground justification for development of a training program within
the real world needs of our associates or employees. Imagine the reaction of business,
organizational, or institutional stakeholders if an unecessary and potentially expensive training
program was developed that did not fulfill the needs of staff. Needs assessments save money, time,
and increase the potential for value in the outcomes training efforts.
Needs assessments , ideal at this point in time in order to prepare an adequate strategy for staff
support and development. The following document presents an approach to conducting a needs
assessment :Identify areas of need, needs assessment instruments and strategies for implementation
of needs assessment.
All employees receive core training to do their job effectively and safely. A full annual appraisal
identifies personal goals and training needs.
Adapted from:
http://businesscasestudies.co.uk/business-theory/people/recruitment-andselection.html#ixzz39caVAJMM

http://www.sqa.org.uk/files_ccc/MLB8EnsureCompliancewithLegalRegulatoryEthicalandSocialreq
uirements.pdf
http://www.sqa.org.uk/files_ccc/MLB8EnsureCompliancewithLegalRegulatoryEthicalandSocialreq
uirements.pdf
Task 1 (L.O. 1: 1.1, 1.2,1.3, 1.4 and M1, M2, D1)
As a consultant your are to prepare documentation to select and recruit a new member of staff,
assess the impact of legal, regulatory and ethical considerations to the recruitment and selection
process; explain how to take part in the XYZ Limited selection process and evaluate own
contribution to the selection process.
To achieve M1, you will make effective judgements about how to recruit and select employees of
XZY Limited and any other organisation of your choice in question 1.
To achieve M2, you will have used suitable techniques to explore the nature of recruitment and
selection in xyz Ltd and any other organisation of your choice in question 3
To achieve D1 you will have to use critical reflection to assess the benefits of team working for
XYZ Limited or any organisation of your choice and will have met the deadline to submit the tasks

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and achieve the unit assessment criteria in question 9.

Task 2 (LO2: 2.1, 2.2, 2.3 and 2.4 and M2, M3, D2)
You are to prepare a briefing paper to XYZ Limited about the following:
1.Explain the skills and attributes needed for leadership
2.Explain the difference between leadership and management
3.Compare leadership styles for different situations.
4 Explain ways to motivate staff to achieve objectives.
To achieve M2, you will have used suitable techniques to explore the nature of recruitment and
selection in XYZ Limited and any other organisation of your choice.
To achieve M3 the work you present will be presented in suitable business formats and will use
business terminology accurately.
To achieve D2 you will have demonstrated an effective approach to independent research and study
and will have met the deadline to submit the tasks and achieve the unit assessment
criteria.
Task 3 (LO2: 3.1, 3.2 and 3.3 and M2, M3, D2)
As a service manager of CA Limited, you have been asked to write an essay on the following:
1. Assess the benefits of teamworking for an organization such as XYZ Limited.
2. Demonstrate working in a team as a leader and member towards specific goals, dealing with
any conflict or difficult situations.
3. Review the effectiveness of the team in achieving the goals.
To achieve M2, you will have used a suitable techniques to explore the nature of skills and attributes
needed for leadership ( P5 )
To achieve M3, you will have demonstrated working in a team as a leader and dealing with any
conflict or different situations.
To achieve D2, you will have demonstrated an effective approach to independent research as
evidenced from the citations and reference list and study and you will have met the deadline to
submit the tasks and achieve the unit assessment criteria.

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Task 4 (LO2: 4.1, 4.2 and 4.3 and D3)
Prepare a presentation using powerpoint slides to explain the factors involved in planning the
monitoring and assessment of work and performance; plan and deliver the assessment of the
developemt needs of individuals and evaluate the success of the assessment process.
To achieve D3, you will have demonstrated evidence of creative thinking in relation to how you will
evaluate the success of the assessment process.

Evidence
checklist
Task 1

Summary of evidence required by student

presented
To prepare documentation to select and recruit a new member of
staff, assess the impact of legal,regulatory and ethical
considerations to the recruitment and selection process.

Task 2

A briefing paper to explain the skills and attributes needed for

Task 3

leadership, leadership styles and ways of motivating staff to

To assess
the benefit of teamworking for an organisation, dealing
achieve
objectives
with any conflict or difficult situations and the review of

Task 4

Evidence

To prepare a of
presentation,
explaining
thegoals.
factors involved in
effectiveness
teams in achieving
their
planning, monitoring and assessment of work and performance.

In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and
DISTINCTION grades
Grade Descriptor
M1 Identify and apply strategies to find

Indicative characteristic/s
Effective judgements have been made.

appropriate solutions

Contextualisation
To achieve M1, you will make effective judgements about how
to prepare documentation to select and recruit a new member of

An effective approach to study and research has

staff in a company such as XYZ Ltd.

been applied.
M2 Select / design and apply appropriate

(Task 1)
To achieve M2, you will have used suitable techniques to

methods / techniques

explain the skills and attributes needed for leadership and

Appropriate learning methods/techniques have

compare the leadership styles for different situations the details

been applied.

will have been used to inform the presentation and the briefing
paper for XYZ Ltd.

M3 Present and communicate appropriate

findings

Communication is appropriate for familiar and

unfamiliar audiences and appropriate media have
been used.

D1 Use critical reflection to evaluate own work

and justify valid conclusions

Conclusions have been arrived at through

synthesis of ideas and have been justified.
Realistic improvements have been proposed
against defined characteristics for success.

(Task 2)
To achieve M3 the work you present will be presented in
suitable business formats and will use business terminology
accurately.
(Task 3)
To achieve D1 you will have drawn conclusions which draw out
the links between recruitment and selection and the skills and
attributes needed for leadership,and the effectiveness of the team
in achieving the goals. You will provide an evaluation of the
assessment process which will suggest how this knowledge
might be of value to XYZ Ltd.
(Tasks 1,2,3 & 4)

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D2 Take responsibility for managing and

To achieve D2 you will have demonstrated an effective approach

organising activities

to independent research and study and will have met the

Activities have been managed.

deadline to submit the tasks and achieve the unit assessment

criteria.
(Tasks 1, 2, 3 & 4)
To achieve D3, you will have demonstrated evidence of creative

D3 Demonstrate convergent /lateral / creative

thinking

Effective thinking has taken place in unfamiliar

thinking in relation to how you will evaluate the success of the

contexts.

assessment process.

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Achievement Summary
Pearson BTEC Level 5 HND
Diploma in Business

Qualification
Unit Number and
title

Criteria
Reference
LO 1

Unit 14 Working and Leading

People

Assessor
name
Student name

To achieve the criteria the evidence must show that the

student is able to:

Achieved?
(tick)

1.1
1.2
LO 2
2.1
2.2
2.3

Higher Grade achievements (where applicable)

Grade descriptor

Achieved?
(tick)

M1: Identify and apply strategies to

find appropriate solutions

Grade descriptor

M2: Select/design and apply

appropriate methods/techniques

D1: Use critical reflection

to evaluate own work and
justify valid conclusions
D2: Take responsibility for
managing and organising
activities

M3: Present and communicate

appropriate findings

D3: Demonstrate
convergent/lateral
/creative thinking

9 Assignment brief- Working & Leading People

Achieved?
(tick)

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Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

10 Assignment brief- Working & Leading People

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Assessor Signature

Date

Student Signature

Date

11 Assignment brief- Working & Leading People