House#31,Street#11,I8/1,Islamabad44000Pakistan
(00923365147741),email;Kalsoom.hajra@gmail.com
Objective
SeekingchallengingcareerinHCM,ODandHRM withanyprogressiveorganizationat
seniormanagementposition
PersonalProfile
Iam a result driven and strong believer in continuous improvement with 5 years of professional
experience in operational and strategic Human Resources Management, Leadership and change
Managementindiverseindustries,IhaveworkedwithMultinationalCompaniesandcrosscultural
teams & been providing guidance and support to Executive Management teams and operational
managementteamsonallHRactivities,includingorganizationdesign,changeandimplementation,
employeerelations,communications,recognitionandrewardpolicies.Ihavebeeninvolvedinin
house corporate trainings and HR consulting services for number of projects and have solid
backgroundofdeliveringservicesuptotherequiredstandard.
MyAreaofExpertiseinclude
StrategiesofTalentAcquisition,ManagementandRetention
HCM,Concept&Metricsandimplementation
Compensationandbenefitsdriversthroughjobevaluation,marketsalarysurvey
Jobanalysisanddesign
Competencyandskilldevelopment
TrainingandDevelopmentwithPDPsandCPDplans
CustomizedPerformanceManagementSystemandaligningthestrategywith
organizationalneeds
Conducteddiverserangeofemployeeengagementsurveysacrossthe
organizations
KnowledgetransferanditsManagement,Successionplanning
IntegrationofWeb2.0withorganizationtrainingobjectives
ChangeManagement,ODandOrganizationBehavior
Career
Achievements
ProfessionalExperience
IkonamiPvt.LtdasManagerHRJune08totilldate
PartofStrategicManagementofthecompanytoalignHRMwithoverallorganizationobjectives.
ImplementingHCMtoolsthroughcompanysproductandmeasuringHRperformance
TalentacquisitionandManagementDevisingeffectiverecruitmentstrategiesbyhelpingHRteamin
identifying/targeting,shortlisting,screening,testingandinterviewingcandidates
HRPlanning:Responsibleforworkforceplanning,Budgeting,andexecution
Recruitment&Selection:Administeringtheprocedureandupdatingpoliciesondeveloping&placingjob
advertisements,preparingJobdescriptions,conductinginterviews&keepingcloseliaisonwithlocaluniversitiesfor
recruitingfreshhumanresource.
PerformanceManagement:Managingannualandinterimemployeeperformanceevaluations/reviews.DevisedPMS
forthecompany.
PoliciesReview:AnalyzingHRpolicies&procedureswithaviewtoimprovetheoverallworkflowoftheHR
proceduresandprocesses,particularlyfocusingonrecruitment,evaluationandbenefits.Workingwithtechnical
team,asadomainexpert,fordesigningandreorganizingthedifferentsectionsintheHRrecruitment
Training&Development:Carryingouttrainingneedsassessmentincoordinationwithlinemanagersandproviding
trainingopportunitiestotheemployeesbothonlocalaswellasInternationallevel.
NationalCommissionforHumanDevelopmentasAssistantManagerHROctober07toMay08
Advisingandcounselingstaff&managementontheinterpretationofHRpoliciesandprocedures
ResponsibleofEmployeerelations,disciplinaryactionsandgrievancemanagement
CoordinatecourtcasesandassisthighermanagementindecisionmakingrelatedtoIRissues
Handleallissuesrelatedtotransactional/operationalHR
MonitoringofHRbudgetandcoordinatingwithfinancedepartmentforHRbudgetallocation
LeadteamsonHRprojectbasedassignments
ResponsibleforManpowerPlanning&Recruitment,selectionandstaffingprocess.
Reviewingcompensation&benefitspolicyanditsadministration
Revising&deployingEmployeesTraining&DevelopmentPlan.
FormulationofPerformanceManagementSystemanditsimplementation
ZTECorporationChinaasManagerNovember05toMarch06
ResponsibleforIssuesofInternationalHRinGlobalFinanceCenter.
CoordinationwithemployeesofinternationalFinancedepartmentinregionalofficesaroundtheworld.
DevelopmentofPoliciesandProceduresforInternationalHRRecruitment&Selection
andCompensation&Benefits
FormulationoforientationcourseandtrainingplanforregionalHR.
ZTEPakistanPvt.Ltd.asHROfficer&AssistantManagerJanuary05toSeptember07
Formulationofpolicies&proceduresofgradesystem,temporaryemployeesenrollment&Probationcompletion.
Carriedoutemployeesperformanceappraisalandevaluationsuccessfully.
DealtwithallHRoperationalissues.
ImplementationofC&Bpoliciesandinchargeofprocedures
Preparedrecruitmentadvertisement,screeningofresumeandcoordinate/conductinterviews
AmericanExpressBankasInterneeJuneAugust2004
WorkedinClientServicesandMarketingDepartment,
ExperiencedDealingandHandlingIssuesRegardingClientsandGeneralBanking
CoordinationwithotherregionsforBetterprovisionofservicestoclients.
AdgroupAdvertisingPvt.LtdasCopywriterJuneAugust2002
WritingAdvertisements,CreativeIdeasGeneration
WorkedasTeammembertowithCreativeandProductionTeamsonadvertisementcampaigns
KinderCareSchoolasProgramCoordinatorJanuaryJune2002
ManagementofProgramsregardingStaffandStudents
AcademicCoursePlanningandCoordinatingManagementsplan
MBAHR CGPA3.3 2004
NationalUniversityofModernLanguages
BachelorofArts(Economics)2001
PunjabUniversity
Qualification
TrainingsAttended
AcceleratedLearningfromGemInternational
BehavioralInterviewSkillsTrainingfromPitStopTrainingInternational
Skills&
Competencies
Distinction
SolidCommunication,Interpersonalskills
PeopleManagementandAnalyticalskills
Excellentplanning,Reportwriting,NegotiatingandPresentationSkills
AdvanceUserofMSoffice,internetetc.
ParticipatedinGIKITech2004 OrganizedbyGIKI,Topi toPresentTechnicalPaper
aboutOnlineBankingServices&Issues.
References willbefurnisheduponrequest