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Leadership and Management

Development
Karthik Sheelam

Table of Contents
Executive Summary:..........................................................3
Introduction:..................................................................... 3
Analyzing the role of CEO:.................................................4
Skills:.....................................................................................4
Knowledge:............................................................................5
Attributes:.............................................................................6
Other Requirements:..............................................................7

Recommendations for CEO position in Org EF.....................8


Mental traits..........................................................................8
Personality traits....................................................................8
Leadership.............................................................................8

Candidate Recommendation for CEO Role:..........................9


Development plan for the future over next five years:.......11
KSAs evolution of Lena:........................................................13

Conclusion......................................................................14
Referencing :..................................................................16

Executive Summary:
This Report intends to identify a few main key attributes that should be
there in a person who has to be called as a Leader. We would identify and
describe the role of the CEO for Org EF. We would look at the three
shortlisted candidates and see who would be the appropriate leader
according to the current situation of the company. Initially we would
recognize what are the skills attributes and knowledge need for a person
to be a leader for Org EF later we would try to identify these skills in
anyone of the 3 candidates and choose them as the next CEO.
Looking at the situation of the organization we can say that we will require
an authentic leader who has a strong vision and who leads his followers
towards them. Once we find a suitable candidate we would try
recommending the most appropriate and suitable training and
development plan as no one can fit exactly into the current situation so to
make him or her perfect for the CEO position we would train them to
improve their leadership skills to become the perfect leader for Org EF.

Introduction:
OrgEF is a family owned engineering company in county Kilkenny, in
Irelands midland established in 1960 by Doyle family. This company
initially engaged with ancillary equipment in agriculture-based business
and maintained tractor during 1960s and thereafter moved into other
business, which is manufacturing hydraulic pipeline started in 2000. And
by the time of 2005 it was found its market in different countries (in EU
and North American countries) and increased 70% of its revenue of 150
million with employed 200. Due to lack of marketing skills and poor
management it had to face lots trouble to make profits and it was
continually failed to achieve the effective performance hence, there was
many disturbances from Banks who offered loans and other its investors.
Now company is seeking to reconstruct its business process to get
efficient performance and drive towards success. As part of this study we
have to identify the flaws within the organization, managerial and
leadership requirements for the CEO position and evaluating the
candidates for the CEO (chief executive officer) role. Significantly,

implementing the new structure, strategy for long-term success,


developing marketing skills and analyzing the international market.
The following report would talks about required technical knowledge, skills
and attributes to candidates for the role of CEO. And evaluates applied
candidates who applied for this position and also suggests and best-fit
candidate for CEO position. Finally it develops the plans for the next five
years to CEO.

Analyzing the role of CEO:


It is very important aspect for OrgEF to select the right candidate who has
utmost potential for the role of CEO. To identify the best possible candidate
it is necessary for this organization to follow the guidelines and process by
well drafted structure of the role of CEO. The person having the role of
CEO should have the following responsibilities and duties. (Drucker 1974)

Defining the mission and vision of the business.


Setting of objectives, developing strategies and plan and making
todays decisions for tomorrow results.
Standard setting, example setting for the various organizational
functions.
Maintaining and building the human organization.
Establishing good relationship between customers and major
suppliers.
Standing alongside with the during the major crises time.
Managing each and every contract and meeting the financial
targets.
Quick decision maker and can manage the risk according to the
needs of the organization.
Recruiting and training staff; and marketing the services to the
customer as per the need of the organisation.

Taking part in every shareholders and annual general meeting of the


company.
Be quick and reactive to make various decisions using several
techniques.
Encourage the lower-level employees to manage the operations of
business on their own. All of their work should be characterized by
quality assurance system, policies and procedures that produce
minimal interdependence needed to serve customers.

Skills:
According to Katz model we can see that there are 3 skills, which have to
be present in a person working in an organization. These three skills vary
accordingly to the position of the people in the organization. The main
skills required for a CEO would be Human Skills and Conceptual skills. The
three skills mentioned by Katz are Technical skills, Human Skills and
Conceptual Skills.

a) Leadership Skills A CEO should have such a quality by which he


can lead from the front to his subordinates and staff in completing
their task and enhancing their performance. He should have to be
an excellent communicator with nice sense of humour and
confidence by which he can maintain the level of hierarchy as per
the desired goals of the organisation. He should know the ideas
about how to build relationship skills and how to take various
approaches of decision for the benefit of organisation. A CEO should
be caring, persistent, motivational, innovative and ethical in their
approach towards their organisation. Recruiting, training and
guiding employee in a better direction also comes in managerial
function of CEO.
b) Managerial Skills Defining and delegating the level of authority,
accountability and responsibility as per the suitability and calibre of

candidate according to the needs of the organisation. Controlling,


organising, staffing and planning, are the main functions of CEO in
any particular organisation. Setting of objectives and making
strategy to achieve that objective are also key function of CEO.
c) Technical Skills As technology is changing day by day it is one of
the most important parts for CEO to keep updated with the pace of
technology in order to get the edge over competitors and to tackles
with the challenges and threats of modern business.

Nowadays,

technology used to play a critical role in achieving the target of the


organisation so it is necessary for CEO to have better technical skills
and knowledge.

Knowledge:
According the case study this company is expecting several qualities for
new CEO position. Technical knowledge is essential for this organization as
this is Pipeline
Company and the candidate should have some technical knowledge so
that he can examine and involve what is happening in the company.
According to the Mintzberg shows that a good leader must need have a
relevant experience on particular sector to monitor and control in the
organization. As this company been involved in manufacturing sector, CEO
has to be expert in engineering which helps to create new creation in the
company at the same time good knowledge on manufacturing and
marketing strategies always keep a eye on markets and competitors
identifying the market need. And ability to do the job of the commander in
chief, genuine, trustworthy is the essential elements for this role.
Candidate should be a leader rather than micro manager. For this position
he/she must have capacity to influence the subordinates and employees
within the organization and have a clear vision for future to avoid the

uncertainty about the international markets. Org EF requires inspirational


CEO who can be also a good communicator and networker.

Attributes:
There are various attributes, which are required by a leader, and Kelly
Radford and Lily mention few of these most important attributes.

So the most key attributes are the Universal Key attributes such as
trustworthy, honest, encouraging, positive, dynamic, motivational,
dependable, intelligent and decisive. When we look at the current situation
of Org EF we can see that it is running in losses hence we need a
candidate who is optimistic or positive. He can motivate the people to
achieve organizational goals. As the company has taken out many
redundant employees the motivation level of employees is low and
fearful. Hence we need a dependable trustworthy, dynamic kind of a
person whom people call trust and depend. Hence before selecting any
candidate we have to keep in mind these Attributes.

Other Requirements:

Emotional Intelligence: The main intelligence of required for a CEO is


Emotional intelligence. As Daniel Goleman said Emotional Intelligence is
the sine qua non of leadership(Goleman 1995) we must see to it that
emotional intelligence should be a compulsion for Org EF CEO or he should
develop in the 5 years training which would be provided.

Education: The candidate should have a Masters degree or an equivalent


postgraduate degree.

Recommendations for CEO position in Org EF


After analyzing what skills, knowledge and attributes are needed for Org
EF at its current situation we will now look into the given three candidates
to find out who can best match to the skills and attributes which we have
found out to be essential in a candidate.

Mental traits
To drive OrgEF towards success CEO has to be extrovert must be opening
minded and honest towards his job so that he can easily achieves
company goals and effective performance as this company involves in
negotiation with clients candidate must be a good communicator, and this
company also has different markets so he has to be flexible and ready
handle the risk under worst scenario. And also he must have self confident
and have high level of energy to deal with different range of risk and
assurance, motivating lower level of employees within organization and
make them work on their own)(Campbell, 2013)

Personality traits
Selecting the right person to the company for CEO position that person
has to be clear about companys long-term vision and ability to influence
the employees. Creating friendly environment in organization make sure
that everyone in the company has to follow him in every prospect of the
company. Providing an opportunity to employees to meet CEO discussing
and solving about issues in the company.) (Campbell ,2013)

Leadership
Bennis and Nanus (1985) stated the differences between leaders and
managers very clearly Managers are people who do things right and
leaders are people who do the right thing As this company dealing with
different countries with culture of people so, in my opinion global
experienced leader would be the best choice for this company
According to Kelly-Radford Anyone who works simultaneously across the
borders of distance, countries and cultures. Managing globally is defined
as complexity across these three dimensions(Kelly-Radford )

Candidate Recommendation for CEO Role:


As per my opinion is concern I think that Lena Legarde the acting CEO is
the best fit for the position of CEO. From her childhood days she was very
good in study and always used to come as one of the top three performers
in her exams and belongs from a good family background. Her
qualification as MSc in international business management and MBA with
distinction from Griffith College will help to give her great international
exposure regarding business world by which she will perform better than
any other two candidate as a CEO. Intelligence Quotient used to play a
vital role to become a successful leader and CEO. Lena IQ was measured
at 129 which are regarded as one of the most intelligent young managers.
She has also very good working experience in relevant fields and good
family support which makes her as one of the best candidate for the
position of CEO in OrgEF Company. As she has various types of work
experience in different recognized and famous company it provides her an
edge over other two candidates who are also in race to be a CEO of OrgEF
engineering company. She is the best choice among the three candidates
to be the CEO of OrgEF because of her vast relevant experience,
qualification and good family background working in different renowned
companies.

Analysis of the management profile - Covey (1989)

From the given


profiles of the
three candidates
Lena, Niall, Joanne,
according to that
Lena is very close
and more
appropriate candidate who suits for this CEO position, whereas, other two
are not so close as compared to Lena. Lena has required qualities for the
company to be CEO at OrgEF her strong education (MBA), which supports
her intelligence, as per given profile her IQ is 125.
Talking about her Gardner and her emotional intelligence shows that she
can understands the management within the company and good
supervising skills will always helps her to achieve goal in the organization
evidence from Gardner, H (1983), Frames of Mind The Theory of Multiple
Intelligence according to him.

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The leadership would be done by balanced way, and she also extrovert
sensing thinker perceiving so she will be concentrated on particular
achievements and moreover she is her learning style is Pragmatism,
according to KOIBs model she has think and do profile which is best
quality for the company to drive towards success, Preferred activities
using Coveys idea she is pathfinder and it helps to find and analyze the
market for OrgEF. As per LBDQ and michigan style she is take oriented and
initiator and making a good relationship between employees in the
organization to achieve the goals. And she is quick decision maker and
finally by analyzing the Lenas profile she is very good at decision-making
and analyzing the situation which are prefect qualities that we are looking
for the OrgEF Company.
Whereas other profiles have different qualities and activities, which does
not match and fit with Org EF Company. Joanne, she seems to have poor
managerial skill to supervise from the evidence of Covey analysis so she
wont be able to understand the risk and the whole profile doesnt match
with companys profile and it needs, she has good skills work with team
and ability to create positive culture and she is very good at managing

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things as a good manager prefers to supporting employees in the


organization, but can become irritable and non-cooperative when thing do
not works in her way. In my opinion she cant be a perfect CEO for OrgEF
Company as per her profile she can be a good manager rather than a
leader for a company.
Niall has well enough management skills and well focused on goals and
sticking with planning and risk taker has clear vision always achieves the
bottom line and mix of task and people oriented and moreover he has
transformational leading style Transformational leaders tend to be
visionary and charismatic what is right and good to do becomes important
(McGregor and Burns). There are several interesting qualities that really
suites for this company but considering the fact that his education was not
at school until aged 11 and later he qualified in ACCA. In my opinion, he
doesnt have academic business knowledge as compared to Lena and
there would be chance of misleading the company and uncertainty about
long-term vision.

Development plan for the future over next five years:


CEO position requires a lot of responsibilities and duties so it is necessary
for every organisation to choose such candidate who has necessary
qualification and good experience in required field. Different perspectives
and areas should be properly scrutinized and checked before coming to
any conclusion in selecting the best candidate for the position of CEO of
OrgEF engineering company.
KSAs development
Knowledge
In 5 years, required knowledge, experiences will be increased for the
position of CEO in OrgEF by training and working in an international
organization, especially in Engineering and Equipment Business in order to
obtain the management knowledge, employment knowledge (labor law,
pension scheme, salary calculation, employment training, etc.), and the
knowledge about the trading section of OrgEF.

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The analysis of Kouzes and Posners reveals that competence and


intelligence is the most necessary part which is expected by people from
their leader. Intelligence can be known as the general mental ability or
emotional intelligence. But nowadays multiple intelligence is what people
are looking for in a potential candidate for a certain role. Everybody is
expecting that there desired CEO have every required thing which will
make their organization to run in a better way.
Emotional and Mental intelligence is mainly focused in this part because
these are the most important element which makes any leader to be
successful in their organization. Mental Intelligence can be define as an
ability to learn any new things, recall information, application of
knowledge, solving various problem and rational thinking ((Katz 2009).).
Emotional Intelligence is to understand more about thinking own or others
feelings, emotions to collect certain information which could be used for

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decision making process. It helps every individual to think in a different


way for their own benefits as well as for the benefit of the organisation.
Nowadays, the practical implication of emotional intelligence skills has
become a strategy which can be used for the development of the
individuals

and

organizational

ability

to

assess

the

impact

and

consequences of decisions, which also provide assistance to improve the


effectiveness

and

quality

of

the

decision

making

process

in

an

organisation.
Lena personality was ESTP type which means that she prefers parent
state. Lena was not good in controlling her stress and has low selfactualisation a poor and in accurate self-image and lacked in selfconfidence in certain situations and was often felt to be disconnected from
her emotions especially strong core emotions such as anger, sadness,
fear and joy. And also gain different professional experiences from
different levels. In this case from the above model she has to understand
the learning process for the company for five years starting with thinking
step to doing and watching.

KSAs evolution of Lena:


1. As the company involves in manufacturing felid she has very strong
knowledge at production fields.
2. She has full knowledge on different International markets and
3.
4.
5.
6.

decision-making capacity
Leadership skills, social person.
Extrovert, candid and tolerant.
People orient ability to influence the people
Motivating employees to work individually to get more efficient
performance.

After five year


1. Balancing work between people and production
2. Assigning the group work and responsibilities
3. Gaining different level of experience from conceptualization
(thinking) step to active (doing) experimentations and concrete
(feeling) experience.

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At different level of experience she has to show the change from the
current existing process. During the active stage she has to implement
and new strategies at the same time keeping current strategy in mind.
And analyze the group work and develop the current strategies. And the
next step concrete, it will be helpful to analyzing the employees and
managing them by maintain good communication, recognizing the new
market and implementing the new strategies and planning, provides
opportunity to collaborate with others, establishing the new goal to get
effective performance.

Conclusion
As it is mentioned Lena is one of the most intelligent young managers. She
has also very good working experience in relevant fields and good family
support which makes her as one of the best candidate for the position of
CEO in OrgEF Company. She enjoyed many of trapping success and had a
good husband and child which help her to concentrate her on the work in
a proper and systematic way.
Lena needs to work in some important field which are stress tolerance,
impulse control, reality testing, flexibility and happiness between these
five years in order to be a to be more accurate, flexible and effective CEO
in the future of OrgEF engineering company. She should be more
responsible towards the society and organization. She should also
concentrate on being more assertive and should avoid the feeling of under
achievement.
My selected candidates have each and every required traits and skills to
be the CEO of OrgEF engineering business as she has also experience in
working with Accenture IT Company as a consultant. Her Intelligent
Quotient was also very good as well as she belongs from positive family

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background and have good qualification. In order to be a good CEO in


OrgEF she needs to develop the following give areas.

Stress Tolerance Though she have organized and leaded different


functions and events she has to focus on improving her stress
tolerance capacity.

Social responsibility and interpersonal relationship She need to


focus on her interpersonal relations as well as be more sociable in
order to be a good CEO.

Flexibility and good control She need to be more flexible and


should focus on controlling her anger.

Happiness- In order to be more effective as ac CEO she should try to


be happy and should avoid negative thinking.

Reality Testing- She should be more optimistic towards the realistic


situation of the world and should set some realistic goals in her life.

A continuous learning and personal development plan is very important for


each and every employee in order to grow or to perform better in the
present or upcoming new roles in any particular organization for achieving
the predetermined goals and target. A CEO should be always ready to
cope with the difficulties and challenges of the organization. He should
adjust the organization according to the changes and need of the
organization.

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